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  • Manager of Copy - Growth

    Armra Colostrum

    Remote craft center director job

    Job Title: Manager of Copy - Growth Job Type: Full-Time (Remote) ARMRA Schedule: Monday-Friday, 9 am-6 pm EST About ARMRA: ARMRA was born from a near-fatal health crisis that forced its Founder & CEO, Dr. Sarah Rahal, to uncover what modern life has stolen. As a pediatric neurologist, she turned to exhaustive research and ancient wisdom to find a solution-not just for herself, but for the growing health crisis affecting us all. Your body isn't broken-it's brilliantly designed for strength, resilience, and vitality. But the modern world scrambles the signal, disconnecting you from the intelligence encoded within. ARMRA Colostrum™ is nature's original blueprint with 400+ bioactive nutrients that restore what modern life strips away. It works at the cellular level to remind your body of its original code and reawaken its innate intelligence-so you can reclaim your birthright to thrive. Who We Are Builders, not passengers - We take ownership, thrive on momentum, and embrace challenges. Resilient and resourceful - We find a way forward, even when the answer isn't obvious. Mission-driven - We believe in what we're building and are passionate about making an impact. Direct and constructive - Feedback is a gift, and we embrace it to grow. ONE ARMRA - We succeed together, as one team. Who We Are Not Performative - We don't play games, manipulate optics, or curate an image for external approval. Entitled - We don't expect rewards without contribution. Clock punchers - We don't attract those looking for just a "job"; we seek individuals who want to build careers, take ownership, and find joy in their work every day. Divisive - We talk about problems and projects, not people. There's no “your team” or “my team” - there's only ARMRA's team. The Role: We are seeking an innovative and results-oriented Manager of Copy - Growth to join our team. This role will focus on driving customer acquisition, engagement, and retention through compelling and conversion-focused copy. You will play a critical role in shaping the voice of ARMRA across growth channels, ensuring that our messaging is impactful, consistent, and aligned with our strategic goals. Responsibilities: Growth-Focused Copy Creation: Craft persuasive, customer-centric copy for growth marketing channels, including paid ads, email campaigns, SMS, landing pages, and product funnels. Develop compelling headlines, CTAs, and messaging frameworks that drive measurable outcomes, including lead generation and sales conversions. Data-Driven Optimization: Collaborate with the growth and performance marketing teams to test and iterate on copy, using insights from A/B tests and campaign metrics to refine messaging. Analyze data to identify opportunities for improving campaign performance and ensuring alignment with ARMRA's growth objectives. Multi-Channel Strategy: Write engaging content for top-of-funnel (awareness) and mid-funnel (consideration) strategies, ensuring seamless transitions between customer touchpoints. Balance short-form and long-form content creation across various platforms, from social media to email flows. Brand Consistency: Serve as a guardian of ARMRA's brand voice, ensuring consistency across all growth-focused content while maintaining an accessible and inspiring tone. Work closely with cross-functional teams to align messaging with ARMRA's scientific credibility and wellness-focused mission. What Sets You Apart A proven track record of driving growth through impactful copywriting, with a strong portfolio of conversion-focused content. The ability to blend data-driven insights with creative storytelling to craft compelling messages that resonate with target audiences. A collaborative mindset and the ability to thrive in a fast-paced, startup environment. Passion for health and wellness, with the capability to communicate complex concepts in a relatable and engaging way. Skills & Qualifications 3-5+ years of experience in growth marketing copywriting, preferably within e-commerce or health/wellness industries. Strong understanding of performance marketing principles and experience optimizing copy for paid media, email, and SMS. Exceptional writing, editing, and proofreading skills with a balance of creativity and strategic thinking. Familiarity with marketing tools like Klaviyo, Attentive, or similar platforms. Ability to thrive in a fast-paced environment, managing multiple projects independently while staying responsive to team needs. Passion for health and wellness, with the excitement to communicate complex information in an engaging and accessible way. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, veteran status or other characteristics.
    $60k-99k yearly est. Auto-Apply 18d ago
  • Institute/Center Director-Management

    MSU Careers Details 3.8company rating

    Remote craft center director job

    The JSRI Institute Director will guide the unit to align with the UOE and Michigan State University strategic plans (MSU 2030 and Diversity, Equity, and Inclusion). Primary responsibilities include: Serve as the chief administrative officer of JSRI. Engage and create equitable collaborative partnerships with Latino communities across Michigan. Engage in fundraising, development activities, and external relations. Provide leadership for daily operations, staff management and joint faculty appointments. Nurture an environment of respect, trust, and collaboration. Engage in scholarship that advances the mission of JSRI. Facilitate and expand an ongoing program of multidisciplinary community-engaged research on Latinos in Michigan, the Midwest, and the United States. Mentoring new and emerging Latinx scholars (graduate students, postdocs, tenure track faculty, and other scholars) to foster future generations. Active engagement and development of partnerships with units such as Chicano and Latino Studies (CLS) and other academic units across the University. Actively contribute to the development of new resources, programs, and activities. Actively contribute to the mission of MSU's Office of Outreach and Engagement. Working collaboratively with others on gift, grant and endowment activities. Disseminate and translate findings in peer-reviewed journals, conference presentations and in community settings. Contribute to the leadership and support of the MSU UOE strategic plan. Promote diversity, equity, and inclusion in all research activities. Act when institutional values are undermined, threatened, or violated. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. Required Degree Doctorate -Soc Sci, Ag, Ed, Health Sci, Hum, VM, or related terminal degree Minimum Requirements A record of scholarly work as demonstrated in publications, presentations, or other related products. Demonstrated commitment to supporting research and programming for Latino/Latinx communities. Proven record of federal, state or privately funded research. Experience working with diverse Latino communities; demonstrated leadership in promoting and supporting diversity, equity, and inclusion. Knowledge of and experience working with Latinx populations in Michigan or Midwestern areas of the United States. Desired Qualifications a strong administrative acumen A record of successful program management, employee supervision, and leadership. Excellent ability to communicate verbally and in writing in both English and Spanish is preferred. Evidence of a capacity to contribute to the advancement of positive Latinx community-university partnerships. Required Application Materials A Cover Letter detailing qualifications for the position A current curriculum vitae Name, phone number and email for three professional references Special Instructions Review of applications will being late summer and will continue until position is filled. Questions can be addressed to the Search Committee chair- Dr. Manuel Chavez at chavezm1@msu.edu Review of Applications Begins On 08/01/2024 Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon. Website www.jsri.msu.edu MSU Statement Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.
    $73k-105k yearly est. 60d+ ago
  • Institute/Center Director-Management

    MSU Internal Job Postings Details

    Remote craft center director job

    The JSRI Institute Director will guide the unit to align with the UOE and Michigan State University strategic plans (MSU 2030 and Diversity, Equity, and Inclusion). Primary responsibilities include: Serve as the chief administrative officer of JSRI. Engage and create equitable collaborative partnerships with Latino communities across Michigan. Engage in fundraising, development activities, and external relations. Provide leadership for daily operations, staff management and joint faculty appointments. Nurture an environment of respect, trust, and collaboration. Engage in scholarship that advances the mission of JSRI. Facilitate and expand an ongoing program of multidisciplinary community-engaged research on Latinos in Michigan, the Midwest, and the United States. Mentoring new and emerging Latinx scholars (graduate students, postdocs, tenure track faculty, and other scholars) to foster future generations. Active engagement and development of partnerships with units such as Chicano and Latino Studies (CLS) and other academic units across the University. Actively contribute to the development of new resources, programs, and activities. Actively contribute to the mission of MSU's Office of Outreach and Engagement. Working collaboratively with others on gift, grant and endowment activities. Disseminate and translate findings in peer-reviewed journals, conference presentations and in community settings. Contribute to the leadership and support of the MSU UOE strategic plan. Promote diversity, equity, and inclusion in all research activities. Act when institutional values are undermined, threatened, or violated. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. Required Degree Doctorate -Soc Sci, Ag, Ed, Health Sci, Hum, VM, or related terminal degree Minimum Requirements A record of scholarly work as demonstrated in publications, presentations, or other related products. Demonstrated commitment to supporting research and programming for Latino/Latinx communities. Proven record of federal, state or privately funded research. Experience working with diverse Latino communities; demonstrated leadership in promoting and supporting diversity, equity, and inclusion. Knowledge of and experience working with Latinx populations in Michigan or Midwestern areas of the United States. Desired Qualifications a strong administrative acumen A record of successful program management, employee supervision, and leadership. Excellent ability to communicate verbally and in writing in both English and Spanish is preferred. Evidence of a capacity to contribute to the advancement of positive Latinx community-university partnerships. Required Application Materials A Cover Letter detailing qualifications for the position A current curriculum vitae Name, phone number and email for three professional references Special Instructions Review of applications will being late summer and will continue until position is filled. Questions can be addressed to the Search Committee chair- Dr. Manuel Chavez at **************** Review of Applications Begins On 08/01/2024 Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon. Website **************** MSU Statement Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.
    $93k-156k yearly est. Easy Apply 60d+ ago
  • Call Center Manager (3684)

    Three Saints Bay

    Remote craft center director job

    Job Code **3684** \# of Openings **1** Apply Now (**************************************************** Requisition?org=GATEWAYVENT&cws=55&rid=3684) Ocean Bay, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a 911 / Emergency Call Center Manager. **Position Responsibilities:** + Ensure that proper training be provided pursuant to the requirements of the Call Center operations as outlined in the contract and certified training programs. + Review, as part of the process, all training requests (on or off site) based on needs for effective Call Center operations to include travel costs, accommodations, training fees, and any other related contractual costs. + Develop, execute, and track training opportunities as needed for contract employees. + Oversee and manage all aspects of employee conduct within the Call Center operations to include: + Performance Reviews. + Position Changes - (transfers, demotions, promotions). + Disciplinary and Performance Action Reviews - (Written and Verbal Warnings, Corrective Action Notices (CAN), Suspensions and/or Terminations). + Manage the hiring processes and procedures for all new employees. + Generate monthly progress reports and provide a status on all associated performance measures as required by contract. + Review of Corporate expenditure and billing documents and reconcile with billable time and attendance of personnel. + Review and approve reports for personnel time and attendance. + Oversee and manage the Dispatcher Shift Bid process and develop related rules associated with an effective method. + Provide Federal Management operational effectiveness reports for special operations throughout the contract option year (examples of, but not limited to: (Holiday Event staffing, Operation Blue Surge - Staffing and Statistics, Large Sporting Events, Civil Disobedience (protests/riots/rally's), Political Gatherings (DNC/RNC/Debates/Presidential Visits). + Optimize dispatch program performance through recommendations and procedures that may increase the efficiency of operations. + Recommend equipment needs and replacement. + Radio and phone reports. + Electronic file review for all dispatch personnel - quality assurance program. + Radio/Phone and Alarm reviews (daily) + Assist in ensuring staff is attaining the required goals for dispatch operations. + Attend supervisory strategy and performance meetings regarding all areas of Call Center operations. + Create and oversee the Performance Management Plan for all contract employees within the Call Center. + Review, approve and/or amend Performance Reviews for all Contract Employees. + Review and approve training processes, personnel scheduling and attendance, and training requests. + Address all SOP issues to include, but not limited to, training and testing topics. + Review and approve all new SOP's containing Call Center procedures and policies. + Oversee the collecting of statistics for the Call Center as required. + Conduct special projects to include: + Notification projects + NCIC issues + Hit confirmations. + Validations, and proper use reviews + Maintain 24-hour day connectivity, either personally or through a designee, with the Call Center to provide direction and/or insight on ongoing issues and/or emergencies. + Act as liaison between contract and Federal staff for all activities of contract personnel, as needed or directed by corporate or Federal staff. + Review and approve all disciplinary actions and make recommendations to corporate. + Maintain a working knowledge of the HVAC/CRAC unit systems used throughout the Call Center, for example, to include but not limited to, where the circuit breakers for the systems are located, and the service contractor's point of contact information. **Position Requirements:** + High School diploma or GED + Any equivalent combination of education and experience that provides the applicant with the knowledge, skills and ability required to successfully perform the job. A typical way to obtain the knowledge and abilities would be: + At least 5-10 years of progressively responsible communications dispatching/supervisory experience in a comparable public safety dispatching center. Experience or other qualifications that demonstrate strong decision-making skills, excellent interpersonal communication and conflict resolution skills, and ability to successfully supervise, motivate, correct, train and evaluate assigned staff. + Knowledge of a 24-hour emergency communication center including familiarity with public safety functions and concerns and of the public safety communication's environment, demands, requirements and related laws, regulations, and systems. + Knowledge of principles and processes for providing customer services. This includes meeting established quality standards. + Industry Standard recognized cortication's relating to 911/Call Center Operator and/or Supervisor training. + Demonstrated ability to supervise a staff of 30-50 employees. This position is located in Denver, CO. **Hiring Range:** $75,000- $85,000. VEVRAA Federal Contractor Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international. We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.
    $75k-85k yearly 60d+ ago
  • Director, National Capital Poison Center

    Columbian College of Arts & Sciences

    Remote craft center director job

    The National Capital Poison Center invites medical or clinical toxicologists to apply for the Director position. The Center has a regional base, handling about 38,000 human poison exposures from the DC metro area annually, and a national scope through its web POISON CONTROL project which provides fully-automated, online management of about 130,000 human poison exposures nationally (and internationally). Established in 1980, the Center is an independent 501©(3) not-for-profit organization, funded through grants and philanthropy. The Director, National Capital Poison Center provides leadership, direction, innovation, stability and supervision for all Poison Center and project staff to optimize the operations, quality, cohesiveness, efficiency, funding, innovation, and public and professional image of the Center and the web POISON CONTROL project. Responsible for: Administrative, leadership and toxicology functions: Board of Directors, National Capital Poison Center University liaison functions: Chairman, Department of Emergency Medicine, The George Washington University Major responsibilities: 1. Programmatic direction a. Provide fiscal, clinical, administrative, IT, and programmatic direction for the Center, including long-range planning and over-arching supervision of all programs to optimize quality and efficiency. Implement and maintain cutting-edge programs and services. Current programs include the call center where triage and treatment guidance is provided to callers, the web POISONCONTROL online tool with public-facing and SPI interfaces and analytics, surveillance, professional education, poison prevention education, and media. b. Coordinate, supervise, plan, and administer special projects including surveillance, research, grant, technologic and administrative projects. c. Ensure medical direction of the Center and on-call SPI backup is adequate and responsive to the Center's needs. Assist with on-call SPI backup. Ensure coverage for and participate in IT and administrative on-call duties. d. Participate in the web POISON CONTROL project including algorithm development, publication, case auditing, project funding and promotion. e. Analyze data, identify trends and hazards, and prepare data reports (annual reports, research and surveillance reports, grant reports). Lead toxicosurveillance efforts. f. Identify and implement technologic advancements to enhance quality and efficiency of clinical and administrative operations. Understand functions and interactions of IT, network, EMR , telephony, office equipment, administrative and clinical software solutions, financial and fund-raising software, and the center's websites. g. Provide continuous quality improvement for Poison Center operations. 2. Fiscal, human resources, IT, and administrative responsibilities a. Provide administrative direction, supervision, and 24/7 operational support for the Center, ensuring that all corporate, fiscal, personnel, accounting, legal, fundraising, IT, infrastructure, insurance, and administrative functions and responsibilities are carried out as required for effective operations and compliance. b. Provide leadership, direction and supervision for all Center and project staff. Ensure staff competency and retention. Serve as HR point of contact for employing institutions ( GWU , MFA , MedStar, etc), including contracting, hiring, salary adjustments, payroll and time log review, performance evaluations, and position adjustments. Serve as advocate and intermediary between GWU and NCPC . c. Oversee the financial duties and needs of the Center (with assistance of the CFO ) including budgeting, reviewing purchases and journal entries, 990 preparation, audits, contracts, bank accounts, grant reporting and deliverables, and contracts. d. Ensure the short- medium- and long-term financial and administrative viability of the Center. e. Conduct existing fundraising projects (hospital membership campaign, CHIP funding, state funding, philanthropy, holiday campaign, grants) and develop and implement additional fundraising strategies. f. Serve as principal on leases, MOUs, agreements, and federal, state, and foundation grants. g. Ensure compliance with all applicable laws, regulations, insurance and grant requirements. Respond to legal and insurance issues. h. Optimize organizational structure for the Center and onsite/remote work arrangements. i. Manage Board of Directors relations and conduct Board meetings. 3. Outreach, media, partnerships, promotion, and professional education a. Supervise and prioritize public education programs in poison prevention and poison center awareness for the general public, including materials distribution, presentations, and media features. b. Promote the Center in the media by responding to requests for interviews and supervising social media and outreach campaigns. Enhance the image of the Center among the press and the public. c. Supervise NCPC -provided health professional educational programs throughout the DC metro area and onsite trainee rotations. d. Engage in lobbying activities to raise awareness of the Center among legislators. e. Develop partnerships with local organizations. 4. Accreditation. Ensure AAPCC accreditation of the Center. Organize and lead AAPCC accreditation/ AACR and ensure compliance. 5. Miscellaneous a. Maintain medical/clinical toxicology expertise and knowledge of current operations of U.S. poison centers. b. All other duties required to optimize the operations, quality, cohesiveness, efficiency, funding, innovation, and public and professional image of the National Capital Poison Center and web POISON CONTROL project. Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. Minimum Qualifications Qualified candidates will hold a BA/BS in a related discipline plus 10 years of relevant professional experience. Degree must be conferred by the start date of the position. Preferred Qualifications MD degree, board certified in medical toxicology, or ABAT -certified PharmD. Prior experience directing a poison control center preferred. Work Schedule Monday through Friday, 8:30am - 5:00pm
    $63k-106k yearly est. 60d+ ago
  • Center Director - Columbus, OH

    Cleverbee Academy LLC

    Craft center director job in Columbus, OH

    Clever Bee Academy is growing, and we are seeking a highly qualified and experienced Center Director for one of our Columbus locations, ******************************************* . As the Center Director, you will be responsible for ensuring the smooth and efficient running of our center, managing staff, and ensuring that our clients receive the highest level of service. You will be expected to lead by example, demonstrating a strong work ethic, excellent communication skills, and a commitment to excellence in all aspects of your work. Minimum Qualifications: Bachelor's degree in Early Childhood Education (ECE) or related field (child development, special education, elementary education or human service field with 30 ECE credits) Minimum of 3-5 documented supervisory experience Excellent communication and interpersonal skills Demonstrated strong leadership, process and organizational skills Ability to work independently and as part of a team Unfortunately, we are not able to provide sponsorship for this position. Candidates must be authorized to work in the United States. Preferred Qualifications: Master's degree in Business Administration or related field 3-5 years in early childhood education Experience working with diverse populations Experience with budget management Ability to effectively read, write and communicate the English language. Bilingualism is a plus Responsibilities: Oversee the day-to-day operations of the center, ensuring that all staff are working efficiently and effectively Manage and motivate staff, providing guidance and support as needed Ensure that all clients receive the highest level of service, resolving any issues that may arise Develop and implement policies and procedures to improve the efficiency and effectiveness of the center Maintain accurate records and reports, ensuring that all data is up-to-date and accurate Skills: As the Center Director, you will be using your excellent communication and interpersonal skills to manage staff and ensure that clients receive the highest level of service. Your strong leadership and organizational skills will be essential in developing and implementing policies and procedures to improve the efficiency and effectiveness of the center. Additionally, your ability to work independently and as part of a team will be critical in ensuring the smooth and efficient running of the center. Your experience in budget and project management will also be beneficial in this role. Benefits: Medical Dental Vision Life insurance Paid Time Off Employee Assistance Program Childcare Tuition Assistance
    $75k-128k yearly est. Auto-Apply 60d+ ago
  • Center Director - Bilingual

    Tierra Encantada

    Craft center director job in Columbus, OH

    Tierra Encantada, headquartered in Minneapolis, MN is the leader in Spanish immersion early education , and provides education and care to children 6 weeks through 6 years of age. Our award-winning concept has received numerous accolades, including Top 50 Franchise Companies Doing the Most to Champion Diversity by Entrepreneur Magazine, 10 Hottest Franchise Businesses in America by Inc Magazine, and The Americas' Fastest Growing Companies. Each Tierra Encantada location is privately owned and operated by either Tierra Encantada Franchising LLC franchisees or by the corporate office (Tierra Encantada LLC). Franchise owners set their own wage and benefit programs, which vary by location. Position Overview The Center Director at Tierra Encantada is the cornerstone of our early childhood education center, embodying our commitment to excellence in business operations, educational quality, and customer service. This leadership role requires a dynamic individual who can inspire and lead the center team, foster a strong community, and drive the center towards achieving high enrollment and exceptional educational outcomes. The Center Director should exemplify our core values of Valuing Diversity, being Team Focused, Taking Ownership, and having a Passion for Excellence in every aspect of their role. Key Responsibilities As the Center Director, your responsibilities at Tierra Encantada are extensive and crucial to our success. Below is a detailed description of the various aspects of the role: Leadership and Team Culture Model Core Values: Embrace and exemplify Tierra Encantada's core values of diversity, teamwork, ownership, and excellence to foster a professional environment. Encourage diverse perspectives and create an environment where everyone feels valued. Employee Engagement: Lead, manage, and develop a collaborative team culture. Emphasize recognition, continuous feedback, and coaching to promote long-term staff retention and ensure team alignment towards common goals. Lead by Example: Demonstrate proactive engagement in daily operations, fostering collaboration and inspiring team members through hands-on leadership. Communication & Relationships: Maintain professional, prompt communication with families, staff, vendors, licensing authorities, and corporate partners. Professional Development: Complete at least 20 hours of professional development annually while contributing to the organization's continuous improvement. Set and pursue leadership enhancement goals, including participation in Tierra Encantada's annual Directors Summit and other professional events. Actively seek personal development opportunities through workshops, additional certifications, and peer networking. Ensure that your professional growth aligns with Tierra Encantada's strategic goals. Hiring, Training, and Staff Management Hiring & Onboarding: Oversee the entire employment lifecycle, including developing hiring plans, recruiting, interviewing, and onboarding. Manage performance evaluations and ensure new hires are thoroughly integrated into the team. Staffing & Scheduling: Manage staff schedules, time-off requests, and payroll reporting. Proactively plan for staffing changes and transitions by maintaining a bench of potential candidates. Ensure compliance with employment laws and maintain adequate staffing levels to meet operational needs. Training & Performance Management: Conduct regular performance assessments, provide consistent feedback, and implement professional development plans to enhance staff growth and overall performance. Ensure all employees receive necessary training and foster continuous learning to maintain educational excellence. Child Development: Monitor and review student progress regularly with teachers, ensuring comprehensive assessments are conducted and families are informed about their child's development. Accreditation: Achieve and uphold local and national accreditation standards, continuously pursuing improvements in educational quality. Operational and Financial Management Operations Ownership: Take full responsibility for the center's day-to-day operations, ensure strict adherence to childcare licensing requirements, commercial kitchen regulations, Tierra Encantada's internal policies, and maintain high operational standards. Compliance & Risk Management: Develop and enforce risk management procedures, including regular safety drills and robust security protocols to protect the center's community. Facility & Safety Management: Maintain the center's physical space, manage inventory, keep a safe and clean space, and ensure all resources and equipment are in optimal condition and ready for use. Culinary Program Supervision: Ensure the center's food program meets strict food safety standards and dietary guidelines. Oversee meal preparation and inventory to provide healthy and safe food options for children. Financial Management: Develop and manage the center's annual budget, balance operational expenses with revenue goals, and supervise accurate and timely billing and collections in partnership with the finance team. Financial Performance Monitoring: Regularly review financial metrics to ensure profitability and enrollment targets are met. Adjust strategies as needed to support the center's financial and operational growth. Community Engagement and Enrollment Local Marketing: Drive local marketing initiatives to increase visibility and attract new families. Organize open houses, community events, and other promotional activities. Community Partnerships: Develop and nurture partnerships with local businesses, schools, and organizations to enhance community engagement to support enrollment efforts. Customer Experience: Foster strong relationships through exceptional service, responsive feedback, and a supportive community to ensure high retention. Enrollment Management: Utilize the CRM system to manage enrollment processes, track prospective families, and achieve occupancy targets. Position Requirements Minimum of 2 years of leadership experience, ideally in an educational setting, demonstrating the ability to develop, engage, and inspire teams. Bachelor's degree in Management, Business, Marketing, Early Childhood Education, Child Development, Education, or a related field, or equivalent combination of relevant experience and education. Fluent in both English and Spanish, proficient in oral and written communication. Familiarity with business functions such as human resources, marketing, and budget management; experience in revenue generation preferred. Excellent written and verbal communication skills. Professional maturity, strong work ethic, attention to detail, and proactive attitude. Proven track record of building a supportive team culture focused on professional development and continuous improvement. Organized, adept at multitasking, and skilled in strategic problem-solving. Strong customer service orientation, capable of collaborating effectively across diverse cultures and backgrounds. CPR, First Aid, and Food Protection Manager certification required (or willingness to complete within 90 days of hire). Proficient in Microsoft Office Suite (Excel, Word) and G-Suite (Gmail, Google Docs, Sheets, Drive, Calendar); ability to learn new technologies as needed. Excellent hearing and eyesight; capable of bending, crouching, reaching, and lifting up to 50 lbs in scenarios involving child handling, safety, and emergencies. Compensation & Benefits Salary is dependant on qualifications, education, and experience, and position is eligible for performance bonus. Benefits include medical, dental, and vision insurance, paid parental leave, 12 paid holidays, 15 days paid time off, 401(k) with employer match, performance bonus, discounted childcare and waitlist priority for enrollment, and company paid professional development. Once a job offer has been accepted, the candidate must pass a background check and fingerprinting. E-verify is used to verify work authorization status. Job Type: Full-time Exempt Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Parental leave Schedule: 8 hour shift Monday to Friday (Occasional nights/weekends - a few times per year for special events) Ability to Commute: Columbus, OH (Required) Ability to Relocate: Columbus, OH : Relocate before starting work (Required) Work Location: In person / Onsite (Every Day)
    $75k-128k yearly est. 60d+ ago
  • Emergency Communications Center Manager

    Columbus Regional Airport Authority 4.0company rating

    Craft center director job in Columbus, OH

    The Columbus Regional Airport Authority manages and operates passenger-focused John Glenn Columbus International Airport (CMH), cargo-focused Rickenbacker International Airport (LCK), and general aviation airport Bolton Field (TZR). We are a diverse group of committed and talented professionals who show up every day to take CRAA to new heights. Although our roles are as diverse as we are - from Custodial Services to Customer Service, from Accounting to Airport Police, from HVAC to Human Resources - we have one common goal: connect Ohio with the world. Our organization is in constant motion, moving people and cargo 365 days a year. With our core values of Accountability, Innovation and Respect guiding us, we each do our part to contribute to our organization, the aviation industry, local businesses, and the economy. We create experiences for passengers, we create opportunities for businesses, and we create economic growth for Columbus. Trust and respect are the foundation of our culture. We invite new ideas. We encourage innovation. We are inclusive and welcoming. We are empowered to enact positive change. Your "Take Off" will be successful by doing the following with excellence: * Responsible for ensuring prompt receipt and delivery of accurate emergency (911) and non-emergency communications. * Supervises the work of assigned staff, including assigning and reviewing work, coaching and counseling, and conducting performance evaluations. * Manages the Communication Center department in prioritizing projects, adjusting workflow, and collaborating with other departments on initiatives. * Develops and initiates training and retraining for employees and customers on the use of various communication systems, platforms, protocols, and programs. * Enforces and ensures compliance with departmental responsibilities regarding Public Safety and security rules, regulations and standard operating procedures, and responses to incident/accidents and emergencies; maintains proper procedures for criminal history and wanted persons databases, etc. * Develops, implements, and evaluates work plans, programs, processes, systems, and procedures to achieve Authority and department strategic goals and objectives, including providing for an efficient, effective, and situationally aware airport communications center. * Completes all required and informational federal, state, local, and organizational reports and audits, maintains files and records, including creating, executing, and analyzing audit reports, financial reports, and monthly productivity reports. * Performs related work as required. Your "Landing" will be smooth if you meet the following requirements: * Minimum five (5) years of experience in either a public safety or airport operating environment as a dispatcher, safety or law enforcement officer or supervisor, customer relations manager, or related role * Supervisory experience required. * Bachelor's degree in business administration, aviation management, criminal justice, communications or a related field, or equivalent education and years of experience * Must obtain and retain an Emergency Medical Dispatching certification * Must possess and maintain a valid Ohio driver's license, in good standing * Successful completion of a basic public safety telecommunicator course as sponsored by a reputable communications or dispatching organization, preferred. * Salary range for this position is $90,000.00 - $100,000.00. The offered salary is evaluated using internal equity, job knowledge, skills, and experience. * Able to pass a pre-employment drug test, which includes testing for marijuana (medical marijuana cards are not acceptable) The Columbus Regional Airport Authority is an equal opportunity employer and does not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, age, national origin, veteran status, disability, and all other groups or classes protected by applicable federal, state or local laws. The Authority does not tolerate violence or drug use in the workplace.
    $90k-100k yearly Auto-Apply 60d+ ago
  • Emergency Communications Center Manager

    Ohiox, Inc.

    Craft center director job in Columbus, OH

    The Columbus Regional Airport Authority manages and operates passenger-focused John Glenn Columbus International Airport (CMH), cargo-focused Rickenbacker International Airport (LCK), and general aviation airport Bolton Field (TZR). We are a diverse group of committed and talented professionals who show up every day to take CRAA to new heights. Although our roles are as diverse as we are - from Custodial Services to Customer Service, from Accounting to Airport Police, from HVAC to Human Resources - we have one common goal: connect Ohio with the world. Our organization is in constant motion, moving people and cargo 365 days a year. With our core values of Accountability, Innovation and Respect guiding us, we each do our part to contribute to our organization, the aviation industry, local businesses, and the economy. We create experiences for passengers, we create opportunities for businesses, and we create economic growth for Columbus. Trust and respect are the foundation of our culture. We invite new ideas. We encourage innovation. We are inclusive and welcoming. We are empowered to enact positive change. Your “Take Off” will be successful by doing the following with excellence: Responsible for ensuring prompt receipt and delivery of accurate emergency (911) and non-emergency communications. Supervises the work of assigned staff, including assigning and reviewing work, coaching and counseling, and conducting performance evaluations. Manages the Communication Center department in prioritizing projects, adjusting workflow, and collaborating with other departments on initiatives. Develops and initiates training and retraining for employees and customers on the use of various communication systems, platforms, protocols, and programs. Enforces and ensures compliance with departmental responsibilities regarding Public Safety and security rules, regulations and standard operating procedures, and responses to incident/accidents and emergencies; maintains proper procedures for criminal history and wanted persons databases, etc. Develops, implements, and evaluates work plans, programs, processes, systems, and procedures to achieve Authority and department strategic goals and objectives, including providing for an efficient, effective, and situationally aware airport communications center. Completes all required and informational federal, state, local, and organizational reports and audits, maintains files and records, including creating, executing, and analyzing audit reports, financial reports, and monthly productivity reports. Performs related work as required. Your “Landing” will be smooth if you meet the following requirements: Minimum five (5) years of experience in either a public safety or airport operating environment as a dispatcher, safety or law enforcement officer or supervisor, customer relations manager, or related role Supervisory experience required. Bachelor's degree in business administration, aviation management, criminal justice, communications or a related field, or equivalent education and years of experience Must obtain and retain an Emergency Medical Dispatching certification Must possess and maintain a valid Ohio driver's license, in good standing Successful completion of a basic public safety telecommunicator course as sponsored by a reputable communications or dispatching organization, preferred. Salary range for this position is $90,000.00 - $100,000.00. The offered salary is evaluated using internal equity, job knowledge, skills, and experience. Able to pass a pre-employment drug test, which includes testing for marijuana (medical marijuana cards are not acceptable) The Columbus Regional Airport Authority is an equal opportunity employer and does not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, age, national origin, veteran status, disability, and all other groups or classes protected by applicable federal, state or local laws. The Authority does not tolerate violence or drug use in the workplace.
    $90k-100k yearly Auto-Apply 46d ago
  • Call Center Manager

    360Care

    Remote craft center director job

    The Call Center Manager oversees the daily operations of the call center to ensure exceptional service delivery, efficient workflow, and team productivity. This role is responsible for leading and motivating customer service representatives, optimizing performance metrics (KPIs), implementing process improvements, and ensuring compliance with company policies, quality standards, and applicable regulations. Responsibilities Supervise daily call center operations, including inbound and outbound customer interactions across multiple communication channels (phone, email, chat, etc.). Develop, monitor, and report on key performance indicators (KPIs) such as call volume, service levels, average handle time, customer satisfaction, and first-call resolution. Recruit, train, coach, and evaluate call center staff to ensure professional growth and consistent service delivery. Implement performance management plans, including feedback sessions, recognition programs, and corrective action when necessary. Analyze call center data and prepare regular operational and performance reports for senior management. Collaborate with IT, HR, and other departments to improve systems, processes, and customer experience. Ensure compliance with privacy, data protection, and industry regulations (e.g., HIPAA, TCPA, or other applicable standards). Manage call center budget, including staffing, technology, and operational costs. Develop and maintain standard operating procedures (SOPs) and ensure staff adherence to all policies. Drive continuous improvement initiatives through automation, workflow optimization, and training enhancements. Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy. Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times. To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager. Reacts positively to change and performs other duties as assigned. Qualifications Bachelor's degree in Business Administration, Management, Communications, or a related field (or equivalent experience). 5+ years of experience in a call center or customer service leadership role, with at least 2 years in management. Proven track record of achieving performance goals in a fast-paced service environment. Strong leadership, coaching, and interpersonal skills. Excellent analytical and problem-solving abilities. Proficiency in call center software, CRM platforms, and Microsoft Office Suite. Exceptional communication skills-both written and verbal. Ability to manage multiple priorities, deadlines, and initiatives simultaneously. Excellent interpersonal, oral, and written communication skills. Must be detail oriented and self-motivated. Excellent customer service skills. Anticipate needs in a proactive manner to increase satisfaction. The Company reserves the right to modify any bonus/commission structure prospectively at any time for any reason. A bonus/commission is not considered earned until it is paid, and the employee remains with the Company at the time of payment Take ownership of job responsibilities by initiating prompt and appropriate follow up and/or action to problems. Preferred Skills: Experience with workforce management tools and call routing systems. Familiarity with regulatory environments (e.g., healthcare, insurance, or financial services). Bilingual abilities a plus.
    $35k-59k yearly est. Auto-Apply 39d ago
  • Preschool Center Director

    The Learning Experience 3.4company rating

    Craft center director job in Pickerington, OH

    Benefits: * Competitive salary * Paid time off * Training & development * Dental insurance * Health insurance * Vision insurance Role: Preschool Center Director Join the fastest-growing Academy of Early Education in the nation where "Happy Happens Here"! At The Learning Experience, we are dedicated to providing a platform for showcasing talents, sharing ideas, and advancing careers in Early Childhood Education. We are currently seeking a passionate individual with daycare or preschool experience to join our team as a Preschool Center Director. What We Offer: ! * State-of-the-Art Classrooms: Lead in immersive classrooms equipped with the latest technology, materials, and resources, creating an environment where children can learn, play, and grow. * Opportunities for Growth: Benefit from ongoing training and professional development, tuition reimbursement, and leadership pathways that support your goals as an educator. As a Preschool Center Director at The Learning Experience, You Will: * Lead by example, displaying passion for making a positive impact on the lives of children and employees. Create an environment of trust, rapport, and inclusivity, easily connecting with diverse groups of people. * Ensure that the physical center environment adheres to health and safety standard operating procedures, maintaining full compliance with local and state licensing regulations. * Build and maintain a highly qualified staff by actively sourcing, training, coaching, and engaging with current and prospective employees. * Guide our teachers in implementing our proprietary curriculum, leveraging your passion for learning. Take advantage of our engaging characters to drive the curriculum, creating a fun and enriching learning experience at TLE. * Drive consistent business results, measured through family retention and conversion, enrollment growth, and efficient business operations. Manage accounts receivable and payable, generate monthly P&L reports, and oversee employee payroll. * Engage prospective families through both in-person and virtual center tours, effectively showcasing the benefits of our program. Organize and execute community marketing events to raise awareness and drive enrollment. Apply Now If You: * Have two or more years of center leadership/management experience (highly preferred) or at least one year of center leadership/management experience (required). * Possess the state-specific Administrative or Director credential, as well as any other state-specific guidelines for the role. * Hold a Bachelor's degree in Early Childhood Education (ECE) or a related field (highly preferred). * Demonstrate strong knowledge of state licensing rules and regulations. We value your experience in daycare or preschool settings and encourage you to apply. Apply today to become part of our team and help us create a happy and nurturing environment where children and families thrive! Compensation: $60,000.00 - $65,000.00 per year This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate. The Learning Experience #470 The Learning Experience At The Learning Experience, we make early education joyful, engaging and fun so children are happy to learn, play and grow. Our curriculum focuses on the six ages and stages of early childhood development and engages children in hands-on learning activities that encourage them to explore and solve problems at their own rate of development. This forms a foundation for kids to Learn, Play and Grow under the care of our nurturing teachers and staff. At TLE, we've created a full cast of characters that become our little learners' educators, partners and friends through their preschool education journey. Each character has a unique personality and area of interest and brings learning to life by allowing children to explore the world through fun and imagination.
    $60k-65k yearly 60d+ ago
  • Call Center Manager / Director (REMOTE)

    Apexchat 3.9company rating

    Remote craft center director job

    Call Center Manager/Director Reports to: VP of Customer Success We are seeking an experienced and dynamic Call Center Manager/Director to oversee the daily operations of our 24/7 remote call center. This leader will manage all aspects of the call center, ensuring agents meet performance standards, optimizing billable capacity, improving answer times, and driving key metrics. The ideal candidate will have at least 3 years of experience running a call center independently and will be capable of handling operational, customer-facing, and de-escalation responsibilities. This position requires expertise in data analysis, scheduling, budgeting, churn mitigation, and meeting industry standards. Bilingual candidates are a plus. Key Responsibilities: Operational Leadership: Oversee the 24/7 remote call center, maintaining service levels, agent performance, and customer satisfaction. Develop processes to meet industry standards for metrics such as handle time, first call resolution, and answer speed. Represent the company in customer meetings and calls, providing professional and timely responses. Data Analysis & Performance Optimization: Analyze and leverage data to improve key metrics, such as answer times, abandoned call rates, and billable minutes. Develop and track KPIs, implementing actionable steps to meet goals. Team Management & Development: Recruit, train, and manage remote agents, ensuring adherence to performance and company standards. Provide ongoing coaching and development to foster a culture of dependability and accountability. Scheduling & Workforce Management: Create and manage schedules for remote agents, ensuring adequate staffing 24/7. Use workforce management tools (e.g., Erlang) to predict call volume and adjust schedules as needed. Budget & Financial Management: Manage the call center budget, including payroll and resource allocation. Monitor financial metrics to maintain profitability and reduce costs. Customer Engagement & Retention: Engage directly with customers to resolve escalations, using proven de-escalation strategies. Develop and implement churn mitigation and retention strategies to maintain customer relationships. Participate in customer meetings as needed, representing the company professionally. Compliance & Quality Control: Ensure compliance with regulations and company policies. Implement and monitor quality assurance processes. Reporting & Communication: Report regularly to senior management on key metrics, budgets, and challenges. Collaborate with other departments to align business objectives. Process Improvement: Lead initiatives for continuous improvement, driving process changes that enhance service quality and agent productivity. Key Qualifications: Experience: 3+ years in a Call Center Manager/Director role, particularly in a 24/7 environment. Proven experience running a call center independently from startup or high-growth environments. Demonstrated success in meeting performance metrics in areas such as answer times and billable capacity. Experience in churn mitigation and customer retention strategies. Skills: Expertise in scheduling and workforce management in a 24/7 operation. Strong data analysis skills for optimizing performance. Experience with budget and payroll management. Proven experience in de-escalation strategies and managing customer relationships. Ability to manage remote teams and enforce accountability. Excellent written and verbal communication skills, customer-facing professionalism required. Bilingual (preferred). Technical Skills: Proficiency in call center software (e.g., 8x8, LawRuler) and workforce management tools (e.g., Erlang). Advanced Excel skills and familiarity with data analytics platforms. Experience with CRM systems and quality assurance platforms. Tech Requirements: Reliable high-speed internet with a backup for connection drops. A computer with a minimum of 16GB RAM and 512 GB storage (no Chromebooks). A quiet workspace free from distractions. USB-plugged headset (no Bluetooth or AirPods), mouse, and dual screens. Active and up-to-date malware/anti-virus software. Additional Information: Must reside in the United States and be eligible to work in the US. Contingent on a clear background check. Compensation: Base salary plus performance-based bonus. Schedule: M-F with availability on weekends as needed. Flexibility in schedules is mandatory. Customer-facing role with professional communication required for customer meetings and escalations.
    $38k-58k yearly est. 60d+ ago
  • Call Center Manager

    The Perillo Group

    Remote craft center director job

    We seek a 100% remote Call Center Manager with experience running and managing an inbound/outbound phone room of 5-10 people.
    $34k-57k yearly est. 60d+ ago
  • Manager, Call Center (Los Angeles, CA)

    Firefighters First Credit Union 3.9company rating

    Remote craft center director job

    Virtual branch managers at Firefighters First Credit Union (FFCU) are responsible for leading the call center to ensure members consistently receive a high level of service through a variety of channels. As a leader, the virtual branch manager sets the call center objectives, delivers services, and manages for results. Virtual branch managers are responsible for ensuring call center teams are staffed to provide members with adequate coverage, have the necessary training and resources to successfully perform their work, ensure member identification is correct to prevent fraud, and that they provide exceptional service to members. Further, managers utilize call center data to continually improve operations and the member experience, as well as forecast and plan. Finally, virtual branch managers regularly interact with members to build relationships and assist with resolving issues. Typical responsibilities: Manage call center operations. Train, coach, supervise, and performance manage call center employees. Build member relationships by assisting members with obtaining, interpreting, and utilizing financial information to plan for and achieve goals. Analyze call center data and make recommendations to improve operations, member experience, as well as forecast and plan. Work with leaders and team members in other departments to coordinate member services, responses, research, resolutions, or other carry out other efforts. Participate in special projects and perform other assignments as needed. Travel may be required up to 10% of the time or as needed to attend meetings, conferences, training, or other work-related events. As needed, work remotely, be on-call, and work weekends and evenings. Basic Qualifications: Bachelor's degree in Business, Finance, Accounting, Economics, or a related field or an equivalent combination of education and experience. Experience as a call center representative and/or a combination of experience working as a call center representative, and supervising call center representatives. Experience supervising employees. Preferred Qualifications: Bachelor's degree in Business, Finance, Accounting, Economics, or a related field. Experience supervising employees in a financial institution call center environment. Experience as an e-service representative or supervising e-service representatives, supporting customers through virtual technology such as videoconferencing, web-chat, or related capabilities. Demonstrates knowledge of and experience with software and hardware terminology and troubleshooting techniques. Demonstrates knowledge of and experience with the loan application process and standard or typical internal operating policies and procedures. Demonstrates the ability to lead and supervise team members to achieve results. Demonstrates knowledge of the application of federal and state consumer lending regulations (e.g., Regulation Z, The Fair Credit Reporting Act, Soldiers and Sailors Act, etc.) and compliance requirements such as Bank Secrecy Act, Office of Foreign Asset Control, and Customer ID Program policies and guidelines to appropriately document and track all transactions. Demonstrates knowledge of business, personal, and insurance products and services. Demonstrates knowledge of current industry offers, market trends, competitors, and Credit Union lending and member service policies and procedures. Demonstrates the ability to interpret and apply financial information (e.g., credit scores, debt, assets, balances, payments, interest rates, etc.) and perform math functions (e.g., addition, subtraction, multiplication, division, percentages, ratios, etc.). Demonstrates the ability to consult, provide member services, and achieve relationship sales objectives by anticipating and understanding member's needs and recommending products that will benefit them. Demonstrates analytical thinking, problem solving, decision making, and judgment by gathering and applying relevant data to research and resolve issues. Demonstrates the ability to prioritize and organize work, handle multiple tasks, and meet deadlines in a fast paced, high-volume environment. Proficient in speaking and writing the English language using correct structure, vocabulary, and organization. Demonstrates ability to communicate effectively in person, by phone, or by using electronic and virtual forms of communication. Demonstrates experience performing basic office functions such as answering phones, copying papers, assembling reports, and sending and receiving correspondence. Demonstrates the ability to use office software to create written documents (e.g., MS Word and PowerPoint) and prepare spreadsheets (e.g., MS Excel), as well as database applications to enter, maintain, and report data. Demonstrates experience and behavior consistent with FFCU's core values of competence, integrity, excellence, curiosity, positivity, and humility.
    $32k-46k yearly est. 60d+ ago
  • Education Center Manager

    Mathnasium (Id: 6211201

    Remote craft center director job

    Job DescriptionBenefits: Employee discounts Opportunity for advancement THIS JOB IS NOT A REMOTE JOB. IT REQUIRES YOU TO WORK IN-CENTER IN KATY, TX 77449 Who We Are: Across North America and all over the world, Mathnasium Learning Centers are committed to teaching children math so that they understand it, master it, and love it.Our world-class curriculum is built upon the Mathnasium Method the result of decades of hands-on instruction and development and has changed the lives of children since 2002. What You Will Do... The Center Manager(CM) will be a bright and ambitious professional, willing to work hard and change the way students view math. Candidates should be detail minded, highly motivated, very enthusiastic, and have good organizational skills. This key leadership position drives quality and consistency of the center experience. Candidates will be responsible for managing day-to-day operations of the center, including assessing & enrolling students and ensuring that students are provided with an enjoyable and fun learning experience. The CM will participate in assessing students, lead conversion, enrollments, positive interactions with parents and establish a high level of confidence and program value. Ability to create, foster and maintain relationships with current and future enrollments. CM will work with the Owner in generating leads, customer service inquiries, and participating in local marketing events. Perform operational and administrative functions to support the center as required. Primary Responsibilities Consultative selling of the program in person, by email, and by phone, including conducting assessments and enrollments Creating a fun and positive learning environment Review student needs and conduct ongoing family consultations to provide a customized solution for each student Manage the center during instructional hours, including assigning students to instructors, manage instructor training & development and providing instruction as needed Participate in marketing events and build relationships within lthe local community Job Requirements: Knowledge and Proficiency in mathematics till Algebra & Geometry Available Monday-Thursday from 2 pm to 8pm and Saturdays 9:30am to 1:30pm. Excellent communication skills; ability to build and nurture strong relationships with families and staff. Associate or Bachelor degree Strong organizational skills; ability to adapt to a versatile environment and handle multiple concurrent assignments Work independently Strong comprehension of Microsoft Office and Google Docs Supervisory or management skills; ability to train and develop staff, including delegating responsibilities This is a part-time position. Availability in the afternoon and evenings is a requirement. Candidates will need to be available Monday-Thursday from 2:00 pm to 8pm and Saturdays 9:30am to 1:30pm. Pay will be based on education, experience and training progression during the first six months. CM will typically work 24 - 32 hours per week.Mathnasium is an equal opportunity employer and a drug free workplace. Submit your job application: Cover letter explaining why you are the right person for this job. Resume If you love Math and get excited about changing lives through Math, this is a great job opportunity for you. It's a great opportunity for Mom's who love Math or retired or current Math teachers who are willing to learn and lead a team to change lives of students through Math. ALLBIT;1 Education Tutoring College Students High School Students Bachelors Degree Math tutoring Mathematics Math
    $43k-75k yearly est. 28d ago
  • Center Manager

    Hopebridge 3.5company rating

    Craft center director job in Westerville, OH

    Job DescriptionAt Hopebridge, we believe in changing lives-both for the children we serve and the incredible team members who make it all happen. As a Center Manager, you'll have the unique opportunity to lead a team dedicated to providing life-changing therapy to children with autism and other developmental needs. You'll play an essential role in ensuring that our center runs smoothly while cultivating an inspiring and supportive environment for both our staff and the children's caregivers. If you're passionate about leading with empathy, improving systems, and making a tangible difference in people's lives, we'd love to meet you! Benefits and Perks Starting salary of $58,000 per year, dependent on experience Attainable quarterly bonus opportunities 28 days of total time off, including 20 days of Paid Time Off (PTO), 7 paid holidays, 1 paid flex holiday, and 2 days of paid professional development Medical, dental, and vision benefits 401K retirement options with company match Plentiful Internal Development Opportunities with an additional Professional Development Stipend ResponsibilitiesWhat You'll Do: Lead & Inspire: Recruit, train, and coach a team that feels motivated and empowered to make a difference every day. Be a mentor and a problem solver-whether it's helping staff grow professionally or resolving workplace challenges with a caring and fair approach. Motivate your team and work together to meet goals while changing lives. Run the Show: Manage day-to-day center operations, from staffing and scheduling to budgeting and resource management. Streamline processes and bring creative ideas to keep everything running smoothly and efficiently. Be the Caregiver's Go-To: Serve as the friendly, approachable face of the center for caregivers. You'll be their point of contact, making sure they feel heard, valued, and supported throughout their experience with us. Grow the Center: Take charge of the center's financial health by managing budgets, seeking new opportunities for growth, and driving the center's mission of making quality care accessible to more children and caregivers. Ensure Quality & Compliance: Make sure the center meets all state and federal guidelines, including HIPAA regulations, and maintain a safe and compliant environment for everyone. Required SkillsAbout You: We're looking for someone who loves leading teams and thrives in a fast-paced, dynamic environment. If you're great with people and enjoy both the operational and human side of leadership, this might be the perfect role for you! What You'll Bring: Must-Haves: High school diploma or equivalent. Prior leadership experience managing teams. A heart for people and a passion for making a difference. Nice-to-Haves: 2-5 years of leadership or management experience. Experience in ABA therapy or related fields. A Bachelor's degree in a relevant field. Experience managing budgets and finances. Proficiency with Microsoft Office Suite. Why Hopebridge? We offer a supportive and dynamic environment where you'll have the chance to make a meaningful impact on the lives of children and their caregivers. You'll also have opportunities to grow professionally and be part of a company that truly values its team members. Work Environment: This is an exciting and fast-paced role in a multidisciplinary[AT1] pediatric therapy clinic. You'll be surrounded by energy, creativity, and a team of passionate people working toward the same goal: making lives better for the children we serve. Travel: Occasional overnight travel may be required for this position. At Hopebridge, we believe that diversity makes us stronger. We're an equal opportunity employer and welcome applicants from all backgrounds and walks of life.
    $58k yearly 20d ago
  • Center Manager - Durable Medical Equipment (DME)

    Carsonvalleyhealth

    Craft center director job in Springfield, OH

    map out processes and protocols to achieve goals motivate and lead teams adjust quickly to a rapidly changing health care marketplace work for an organization that rewards success and fosters a culture of promotion Job Responsibilities: Develop business management goals and objectives that lend to growth and prosperity Drive productivity and efficiency by leading the work and direction of your team Devise and implement business plans and best practices to promote the attainment of goals Oversee the fiscal health and growth of the management location Evaluate and supervise employee performance Staff and train new team members Drive growth of the location by providing exceptional care to referral sources and patients alike Manage inventory and procurement of necessary equipment Understand and promote the products and services offered to improve patient outcomes Drive the organization's strict adherence to an employee safety and compliance program #SLS
    $45k-76k yearly est. 2d ago
  • Center Manager - Durable Medical Equipment (DME)

    TCH Group, LLC 2.9company rating

    Craft center director job in Springfield, OH

    map out processes and protocols to achieve goals motivate and lead teams adjust quickly to a rapidly changing health care marketplace work for an organization that rewards success and fosters a culture of promotion Job Responsibilities: Develop business management goals and objectives that lend to growth and prosperity Drive productivity and efficiency by leading the work and direction of your team Devise and implement business plans and best practices to promote the attainment of goals Oversee the fiscal health and growth of the management location Evaluate and supervise employee performance Staff and train new team members Drive growth of the location by providing exceptional care to referral sources and patients alike Manage inventory and procurement of necessary equipment Understand and promote the products and services offered to improve patient outcomes Drive the organization's strict adherence to an employee safety and compliance program #SLS
    $40k-62k yearly est. 2d ago
  • West Elm - Assistant Manager (Operations) - Easton Town Center

    Williams-Sonoma 4.4company rating

    Craft center director job in Columbus, OH

    We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the Assistant Manager, OMNI Operations role You will be driving incremental sales and ensuring profitability through the effective management of in-store order fulfillment via Omni channels. You will support management team in achieving goals by providing World-Class service. Serve as a role model for building relationships with guests. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store. Responsibilities · Lead customer fulfillment across all channels leveraging all services (order pick up, outgoing shipment, Unpaid hold management, Home Delivery, Installation) · Identify, execute and maintain shipping in and shipping out lanes in the stock room. Utilize additional pop up tables, carts and or baker's racks as needed · Ensure effective stockroom organization and supplies to maximize efficiency, safety and productivity to support salesfloor replenishment and Omni fulfillment · Perform regular audits and daily reconciliations (UPS, DIAR, Markdown Audit Report) and establishes daily disciplines to eliminate shrink (lost cartons, mis-picks, MOS, returns, RTVs) · Champions all safety best practices. Maintains and executes all safety binder requirements: hosting monthly safety meetings, ensuring tools and resources (ladders, box cutters, etc.) are in working condition, and ensures all associates have completed ladder safety training · Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy Criteria · Excellent communication, organization and leadership skills · Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner · Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities · Ability to independently lead self and others to achieve results · 2-3 years of previous retail sales experience or management experience in a customer service related field. Omni channel fulfillment experience a plus! Physical Requirements · Must be able to be mobile on the sales floor for extended periods of time · Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques · Full time associates are expected to have open availability to meet the needs of the business. · Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday). Our Mission Around Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated. Benefits Just for You Depending on your position and your location, here are a few highlights of what you might be eligible for: · A generous discount on all Williams-Sonoma, Inc. brands · A 401(k) plan and other investment opportunities · A wellness program that supports your physical, financial and emotional health · Paid vacations and holidays (full-time) · Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) Your Journey in Continued Learning · Individual development plans and career pathing conversations · Annual performance appraisals · Cross-brand and cross-functional career opportunities · Online learning opportunities through brand specific resources and WSI University · Leadership development opportunities WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances, the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
    $31k-37k yearly est. Auto-Apply 60d+ ago
  • Education Center Manager

    Mathnasium 3.4company rating

    Remote craft center director job

    Benefits: * Employee discounts * Opportunity for advancement THIS JOB IS NOT A REMOTE JOB. IT REQUIRES YOU TO WORK IN-CENTER IN KATY, TX 77449 Who We Are: Across North America and all over the world, Mathnasium Learning Centers are committed to teaching children math so that they understand it, master it, and love it.Our world-class curriculum is built upon the Mathnasium Method- the result of decades of hands-on instruction and development - and has changed the lives of children since 2002. What You Will Do... The Center Manager(CM) will be a bright and ambitious professional, willing to work hard and change the way students view math. Candidates should be detail minded, highly motivated, very enthusiastic, and have good organizational skills. This key leadership position drives quality and consistency of the center experience. Candidates will be responsible for managing day-to-day operations of the center, including assessing & enrolling students and ensuring that students are provided with an enjoyable and fun learning experience. The CM will participate in assessing students, lead conversion, enrollments, positive interactions with parents and establish a high level of confidence and program value. Ability to create, foster and maintain relationships with current and future enrollments. CM will work with the Owner in generating leads, customer service inquiries, and participating in local marketing events. Perform operational and administrative functions to support the center as required. Primary Responsibilities * Consultative selling of the program in person, by email, and by phone, including conducting assessments and enrollments * Creating a fun and positive learning environment * Review student needs and conduct ongoing family consultations to provide a customized solution for each student * Manage the center during instructional hours, including assigning students to instructors, manage instructor training & development and providing instruction as needed * Participate in marketing events and build relationships within lthe local community Job Requirements: * Knowledge and Proficiency in mathematics till Algebra & Geometry * Available Monday-Thursday from 2 pm to 8pm and Saturdays 9:30am to 1:30pm. * Excellent communication skills; ability to build and nurture strong relationships with families and staff. * Associate or Bachelor degree * Strong organizational skills; ability to adapt to a versatile environment and handle multiple concurrent assignments * Work independently * Strong comprehension of Microsoft Office and Google Docs * Supervisory or management skills; ability to train and develop staff, including delegating responsibilities This is a part-time position. Availability in the afternoon and evenings is a requirement. Candidates will need to be available Monday-Thursday from 2:00 pm to 8pm and Saturdays 9:30am to 1:30pm. Pay will be based on education, experience and training progression during the first six months. CM will typically work 24 - 32 hours per week.Mathnasium is an equal opportunity employer and a drug free workplace. Submit your job application: * Cover letter explaining why you are the right person for this job. * Resume If you love Math and get excited about changing lives through Math, this is a great job opportunity for you. It's a great opportunity for Mom's who love Math or retired or current Math teachers who are willing to learn and lead a team to change lives of students through Math. ALLBIT;1 Education Tutoring College Students High School Students Bachelors Degree Math tutoring Mathematics Math
    $23k-36k yearly est. 60d+ ago

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