Crash jobs

Champions Do More At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs they have completed are safe and that the vehicle will operate as the manufacturer had intended. ATE was founded in 2019 to provide technological and electrical repair expertise in the collision industry that struggles to stay current with the rapidly changing technology in vehicles. We employ technicians across the country. Our growth will continue as we add team members that strive to be the best, commit to taking care of our customers, and continue to train so that they can accomplish team goals and obtain career advancement opportunities. Responsibilities Monitor Teams Channels and/or ticketing queue for incoming assistance requests Diagnose and provide technical solutions to technicians via telephone and supported equipment related to: calibrations, programming, diagnostics, troubleshooting OE Software, and any other ATE services Assist Automotive Field Technicians with Service Information documents for repairs Assist in ordering, organizing, and managing technician tooling, including installing OEM software, troubleshooting issues, and managing how others access the tools Other duties as requested Qualifications High School diploma or GED 5+ years of automotive background servicing and diagnosing automotive systems 2+ years working as an ADAS Calibration Technician, with advanced knowledge in ADAS and electrical services, equipment/tooling, and procedures Strong technological skills, including but not limited to: Outlook, Teams, PowerPoint, Word, etc. Familiarity with industry standards, regulations, and safety protocols related to ADAS technologies Knowledgeable and skillful in OEM software; willingness to learn and stay updated on industry advancements is essential Must be able to perform all services offered by ATE Excellent customer service skills Strong communication skills, both written and verbal, with the ability to communicate clearly and professionally with customers, technicians, and team members Strong problem-solving capabilities Bilingual in Spanish a plus Must be able to hear on a telephone at times with others speaking Must be able to work/sit for longs periods of time Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Posted Min Pay Rate USD $29.00/Hr. Posted Max Pay Rate USD $35.00/Hr.

The Production Specialist is responsible for assisting in the successful planning and execution of corporate events, association events, keynotes, special events and branding activations, while in an assigned role as part of an Event Production Show Team. This role reports to an Associate Director of Event Production or Associate Director of Project Management. Key Job Responsibilities Event Pre-Production: * Fulfill Pre-Production responsibilities for assigned role according to provided Encore Event Production SOPs. * Contribute in maintaining the event's creative vision by bringing all elements/teams together from planning to execution. * Collaborate with the client in building their event as applies to assigned role. * Work with the Encore Sales team as applies to assigned role. * Support the Encore Event Team to ensure milestones are met and documentation is created/maintained. * Partner with internal Encore departments as needed. * Support the Event Production Team in identifying and mitigating risks to projects and solve issues before they affect production. Event: * Fulfill execution responsibilities for assigned role according to provided Encore Event Production SOPs. * Assist in maintaining quality control throughout the entire show. Post-Event: * Fulfill Post-Production responsibilities for assigned role according to provided Encore Event Production SOPs. * Participate in internal and client debriefs as needed. * Assist the Event Team to ensure all documentation and files are archived. Job Qualifications * Bachelor's degree in relevant field preferred * 5+ years of live event experience with experience as a Producer, Stage Manager, Show Caller, Graphics Editor/Coordinator, and/or Production Coordinator. * Onsite crew management experience * Client relationship skills, strong written and oral communications skills, and detail oriented * Knowledge of hospitality industry and sales processes required in addition to the ability to read and decipher financial reports and records * Computer proficiency required including MS Office * Experience with ShoFlo preferred Competency Group Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based on an individual hotel or a representation of hotels in that city or area. Office Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The Sales & Customer Engagement Manager is responsible for identifying, sourcing, and securing business across the full end-to-end range of products and services Encore as an organization can deliver with direct focus on Virtual and Hybrid event opportunities. This position may be focused on one specific sector or region. The Customer Engagement Manager will be expected to take clients through the entire sales process, from outreach, consulting, RFP process to close. The Customer Engagement Manager will report to the GSO Sales Leader. Key Job Responsibilities Business Development * Proactively pursue net new business opportunities and follow up on assigned event leads from marketing campaigns, new solution offerings and industry relations efforts. * Build strategies and customer pursuit plans that include contacting prospective clients to conduct an end-to-end event solution. * Manage demonstrations to introduce Encore, Encore's approach, and solutions as relevant to each contact. * Develop relationships with multiple stakeholders in designated key accounts to include meeting planners, business unit directors, and sourcing teams to target virtual and hybrid events using personal networks, contacts from industry relations activities, and unassigned contacts. * Understand customer's needs and goals to create an event experience that best aligns Encore resources and solutions, while driving customer awareness and adoption. * Identify and develop additional event leads via targeted prospecting. * Manage quotes, proposals, pitches, and RFPs through the sales process and in partnership with other departments, from lead to WIN. * Advocate for Encore solutions in the industry, through speaking, networking, or attending events as needed. * Actively network and generate new contacts, making valuable introductions to Encore while also working the existing database to ensure customers are shown the maximum partnership value. Event/Account Management * Oversee the sales process for identified opportunities and key account assignments. * Act as the liaison between customer and the production teams to ensure conversion and overall customer satisfaction. * Ensure compliance and consistent execution of any customer agreements across Encore's executing divisions. * Maintain timely and consistent customer scope and reporting via Compass and Navigator, through the transition to the assigned execution team for the delivery, while you maintain the internal/external communication of key requirements. Revenue Management * Meet and exceed monthly and quarterly revenue quotas. * Actively manage virtual & hybrid event pipeline while evaluating opportunities to engage in other areas of Encore business including core audio visual services, power, rigging, HSIA, creative services, and all offerings Encore provides to clients. Sales, Operational and Technical Support * Effectively communicate the customer's needs internally across multiple departments. * Liaise with internal resources to convey technical requirements, budget expectations, and timelines. * Work closely with Encore internal contacts to realize account objectives and act on resolving customer experience and internal issues. * Consistently monitor and update demos based on platform development and updates. * Monitor and maintain accurate and timely Compass (CRM) Account and Contact data entry, billing records, show evaluations, customer surveys and any other information on assigned accounts requested by management in accordance with policies and procedures. * Maintain latest solutions knowledge through regular training and development opportunities via EncoreU or other training opportunities as they are presented. Job Qualifications * Bachelor's Degree or equivalent * 3+ Years' experience in Sales * Seasoned Sales Professional with a go get/hunter sales mindset * Ability to generate leads through lead follow up, lead generation through calling, sales blitz programs research, and networking. * Experience in shifting focus to virtual and hybrid experiences, and the vision to adapt as needed with changes in the business * Existing non-preferred/strategic account relationships preferred * Experience in building relationships and rapport with customers, understanding how to work with accounts until a need is uncovered * Experience working within a team environment to over-deliver on desired results * Experience providing a high-level of customer service and having a "yes" approach to finding solutions * Experience in creating and delivering compelling high-level presentations to a variety of key stakeholders * Excellent computer skills including all Microsoft Office applications * Experience with the use of customer relationship database * Strong written and oral communication skills needed to draft sales presentations, and effectively solicit business via phone and face to face customer contact, as well as through tradeshow and industry events * Excellent organizational skills and the ability to manage multiple projects/activities at the same time * In depth understanding of the meetings and event technology industries * Desire and ability to travel within the United States or abroad Competencies This section consists of the Competency Group Number that is assigned to the job. Each job at Encore is tied to one of six competency groups. The Competency Group will be determined based on the roles and responsibilities that are required for that job title. Competency Group = 2 Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (******************************************************************************************** Work Environment Office or Remote Office Location Work is performed primarily in an office environment even if the salesperson is identified as remote. Salespeople who work "remote" need to have a designated office environment free of distractions and noise to immolate the proper work environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-JA1 #INDSALES

The Sales & Customer Engagement Director is responsible for identifying, sourcing and securing business across the full end to end range of products and services Encore as an organization can deliver. The position may be focused on one specific sector or region. This team member will be expected to take clients through the entire sales process, from outreach, consulting, RFP process to close. Key Job Responsibilities Prospecting & Qualifying New Accounts ● Partner with sales leadership on strategically mapping out the assigned sector / sub sector ● Identify, qualify, and develop new sales opportunities to increase our new logo count or extension of business within the existing companies we partner with today and in partnership with those account leads as required. ● Build strategies and customer pursuit plans that include contact prospective clients to conduct an end-to-end event solutions. ● Manage demonstrations to introduce Encore, Encore's approach, and solutions as relevant to each contact. ● Seamlessly turn the business needs of our clients into alignment with the benefits of our products and services. ● Demonstrate Encore's experience, audience engagement impact and demonstrable ROI to position Encore as the partner of choice. ● Manage quotes, proposals, pitches, and RFPs through our sales process and in partnership with other departments, from lead to WIN. ● Achieve and strive to surpass quarterly and annual revenues targets, including calls made, appointments set, demos and sales closed. ● Partner with experience lead and transition accounts over after each sale. Stay involved with the relationship, as needed. As the consultant and advisor, support future sales, resigns and net new business opportunities. ● Advocate for our solutions in the industry, through speaking, networking, or attending events as needed. ● An active networker and contact generator, bring that thinking and make those valuable introductions to Encore while also working the existing database to ensure we have shown maximum partnership value to our customers. Sales Management & Account Ownership ● Strategic consultative selling into multiple industries. Selling is often pre-RFP, sharing the vision and business value of what an Encore partnership could bring to an event, regionally, nationally, and globally. Build and maintain close relationships with prospects and clients to expand the revenue/business opportunity. ● Attend initial kick-off calls to ensure what was sold is delivered from the start and successfully hand off the business in the format needed to ensure success. ● Work in close partnership with the project delivery team to ensure that clients are delighted with the product and service they receive. ● Manage event debrief with Account Management/Production teams ● Build account pursuit plans for net new targets or in concert with the account managers already working on business. ● Review data and event metrics to build a reason to work with Encore in future and demonstrate ROI to clients. ● Take orders for repeat events to help grow accounts through organic sales Internal Communications ● Communicate with management regularly to report on sales activity and progress against targets set. ● Bring market insights to the business to inform and influence our development roadmap. ● Ensure CRM and systems are up to date and enriched with key business intelligence. ● Collaborate with Marketing to create sector specific campaigns. ● Maintain sales pipeline and consistently review the health of prospects to accurately influence revenue projections. Job Qualifications ● Bachelor's degree or equivalent ● 8+ years proven success in a competitive business-to-business sales environment ● Experience of selling virtually, over the phone and/or face-to-face ● Experience in meetings and in the live event industry (virtual and hybrid events are a bonus) ● Strong commercial acumen with a hunger for deal making ● Naturally competitive, and a born networker with an appetite for relationship building ● Experienced in the disciplined use of customer relationship management (CRM) software ● Articulate, with a confident telephone manner, as well as a focused listener ● Exceptional customer service standards ● Must be a self-starter and self-motivated, but with the ability and willingness to take direction and work in close collaboration with colleagues ● Travel required when face to face meetings come back Competencies ● Strategic sales planning ● Sales Proficiency ● Attention to Detail ● Strong Communication Skill ● Professional Personal Presentation ● Initiative ● Exceed Customer Expectations ● Concern for Quality ● Influence ● Negotiation ● Result Orientation ● Relationship Management Work Environment Office Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. May travel up to 50% of the time. #INDCORP

Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Responsibilities We are seeking an experienced WalkMe contractor to join our Learning & Development team and lead the development, implementation, and optimization of digital adoption solutions. This contractor will work closely with our internal L&D team to create seamless user experiences that accelerate software adoption, reduce support tickets, and enhance employee productivity across our digital platforms. ESSENTIAL DUTIES AND RESPONSIBILITIES: WalkMe Development & Implementation Design and build comprehensive WalkMe solutions including Smart Walk-Thrus, SmartTips, Launchers, and Surveys Create interactive guidance flows for new software rollouts, system updates, and process changes Develop contextual help content and on-screen guidance to support user adoption Build and maintain WalkMe content libraries with reusable templates and best practices Configure advanced WalkMe features including segmentation, analytics, and A/B testing Collaboration & Strategic Planning Partner with L&D team to align WalkMe solutions with broader learning and performance support strategies Work with IT and business stakeholders to understand system changes and user needs Collaborate with Learning Experience Designers to integrate WalkMe guidance with formal training programs Support change management initiatives through strategic deployment of digital adoption tools Participate in project planning meetings and provide technical expertise on digital adoption solutions Analytics & Optimization Monitor WalkMe analytics to track user engagement, completion rates, and effectiveness Generate reports on user adoption patterns and digital guidance performance Continuously optimize content based on user feedback and analytics insights Conduct A/B testing to improve user experience and engagement Provide recommendations for improving digital adoption strategies Quality Assurance & Maintenance Test all WalkMe content across different browsers, devices, and user scenarios Maintain and update existing guidance as systems and processes evolve Ensure brand consistency and adherence to organizational design standards Document best practices and maintain technical specifications Provide troubleshooting support for WalkMe-related issues Qualifications QUALIFICATIONS: Technical Expertise WalkMe Certification preferred or demonstrated equivalent experience 3+ years of hands-on experience with WalkMe platform development and administration Advanced proficiency in WalkMe Editor, including complex branching logic and conditional flows Experience with WalkMe Analytics and performance measurement tools Understanding of web technologies (HTML, CSS, JavaScript) for advanced customizations Familiarity with browser developer tools for troubleshooting and testing Professional Experience Experience in corporate digital adoption or change management projects Background in user experience (UX) design or instructional design preferred Project management experience with ability to manage multiple initiatives simultaneously Experience working with enterprise software (CRM, ERP, HRIS, LMS platforms) Previous contractor/consultant experience with ability to work independently Core Competencies User-Centric Design: Ability to create intuitive, user-friendly guidance flows Analytical Thinking: Strong data analysis skills for optimizing digital adoption strategies Communication: Excellent written and verbal communication for stakeholder collaboration Problem-Solving: Creative approach to addressing user adoption challenges Attention to Detail: Commitment to quality and accuracy in all deliverables Adaptability: Comfortable working in fast-paced, changing environments Preferred Qualifications Multiple DAP platform experience (Whatfix, Pendo, Userlane, etc.) Instructional design background or formal training in adult learning principles Experience with learning management systems and e-learning authoring tools Background in change management or organizational development Industry certifications in project management (PMP, Agile) or user experience design Project Examples & Deliverables Comprehensive WalkMe guidance for new application rollout Interactive tutorials for software feature adoption Contextual help systems for complex business processes User onboarding flows for new employee orientation Performance support tools for day-to-day task completion What We Offer Opportunity to work with a forward-thinking L&D team Access to cutting-edge digital adoption technologies Collaborative, innovative work environment Flexible remote work arrangement Potential for contract extension based on performance and business needs Application Requirements Please submit: Resume highlighting WalkMe experience and relevant projects Portfolio or case studies demonstrating WalkMe implementations References from previous WalkMe projects or clients Brief proposal outlining your approach to digital adoption strategy This is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this , as well as any job duties not specifically listed above that you may be asked from time to time to perform. The Company has the right to revise this job description at any time. Crash Champions is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans' status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law. Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Posted Min Pay Rate USD $75.00/Hr. Posted Max Pay Rate USD $95.00/Hr.

Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Responsibilities Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value. Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates Manage each repair throughout the process and ensure Crash Champions' quality standards by performing in-process QC. Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers. Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete Qualifications Customer Service Skills Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment Knowledge of dealing with Insurance partners preferred Ability to deal with fast paced environments Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. Compensation ranges listed are inclusive of monthly sales incentive bonuses. The compensation range listed is the average range for a typical full-time employee in this position. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Posted Min Pay Rate USD $71,175.00/Yr. Posted Max Pay Rate USD $155,000.00/Yr.

The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager. Key Job Responsibilities Operations Management * Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment. * Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling. * Participates in crew scheduling process with venue management and Workforce, focusing on talent to task, business levels, and unique event or client requirements. * Ensures flowsheets are updated and properly completed. * Works with team to establish coordinated communications for the management of events. * Attends venue meetings as needed (examples: daily banquet event order meetings, pre and post conferences). * Assists management in team member compliance with Operational Excellence. * Provides suggestions for scheduling and operational efficiencies accordingly. Customer Service * Provides excellent service and strives to exceed the expectations and needs of internal and external customers by following Encore's Service Standards. * Maintains a positive relationship with all clients through effective communication. * Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly. * Monitors events and checks in on customers throughout the day. * Fosters and maintains the hotel/client relationship. * Assists management in team member compliance with Encore's Service Standards. Training/Staff Development * Assists in training technicians on all floor activities. * Assists in training technicians on the venue's operational standards and Encore's service and operational standards. * Serves as a mentor for new hires. * Provides guidance and understanding of technician career journey * Models and reinforces a positive working environment centered around company values. Event Technology * Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment. * Troubleshoot technical issues and resolve problems quickly as they arise. * Complies with all Company security and safety measures. * Ensures equipment is secure from theft and/or damage when in use. * Performs preventative maintenance on equipment to keep it presentable and in good working condition. * Leads the team in proper security, storage, transportation, and maintenance of equipment. * Participates in physical inventory count processes as requested. Job Qualifications * Bachelor's degree is preferred. * 3-5 years of customer service or hospitality experience is preferred. * 3-5 year of audio-visual experience is required. * Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: Internal Hourly Requirements.pdf * External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path here: ********************************************* * Knowledge of technical theory. * Advanced problem-solving skills. * Experience leading workflow and team members. * A valid driver's license is required for team members in positions that may operate Company vehicles. * Additional DOT requirement may need to be met if applicable. * Must be able to lift 50 lbs. Competencies Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Manages Ambiguity Drive Results * Directs Work * Achieves Goals See The Big Picture * Financial Acumen Value People * Builds Effective Teams For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are: Continuously, Frequently, Occasionally, and Never. Physical Activities * Sitting: 2-3 Hours * Standing: 4-5 Hours * Walking: 4-5 Hours * Stooping: 2-3 Hours * Crawling: 2-3 Hours * Kneeling: 2-3 Hours * Bending: 2-3 Hours * Reaching (above your head): 2-3 Hours * Climbing: 0-1 Hours * Grasping: 4-5 Hours Lifting Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Occasionally Carrying Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Never Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Continuously * Color Vision: Frequently * Peripheral Vision: Occasionally * Depth Perception: Frequently * Hearing: Continuously Pushing/Pulling Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs*: Frequently * Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-DL1

NATIONAL COLLEGE LEADERSHIP PROGRAM The very core of Encore is our creative and skilled team members. We create live-event solutions that connect and inspire people around the world. With a customer-first mindset and a hospitality focus, we have an unmatched breadth and depth of event production services to support our customers through every step in the event planning and management process. With a global footprint reaching more than 20 countries, we have experienced tremendous growth in recent years, extending the solutions we provide customers to create in-person, virtual and hybrid event experiences. As we continue to expand, Encore is seeking individuals interested in a career in operations management or sales throughout North America. Our National College Leadership Program typically starts in June or July, and we are accepting applications where you can "Make Your Moment". Upon successful completion of the 5-month Manager in Training program, individuals will be prepared for immediate placement into an operations, production, or sales manager role within our nationwide network of 2,100 venues including luxury hotels, casinos, and conference center properties. If are graduating within the next twelve months, this leadership program can be a great opportunity for you. Discover a place where you can build a career that's packed with development opportunities, mobility, rewards, and an energizing and connected culture. We call it our Focus on You. At Encore, you'll join a team that brings productions, meetings, and events to life for some of the biggest companies on the planet. We'll give you all the support and training you need to make an impact on our clients and your future - from cutting-edge technology to blended learning and role-based development programs. Ready to take the stage? Make your moment. Qualified candidates must possess the following background: * 4-year college graduate with a BA/BS degree required; preference for Hospitality, Business/Management, Communications, Event Management, Theater, or related field. * At least 1 year of related professional work experience or a combination of employment/internships. Prior experience in management, operations, technology and/or hospitality is a plus. * Strong interest in a management career with the opportunity for advancement and promotion. * Excellent communication, listening, and presentation skills. * Effective leadership abilities and customer satisfaction focus. * Technical aptitude demonstrated through interest and exposure to new technology. * Ability to work at a hotel location within major metro markets. * Willingness to relocate within the US. Flexibility is important. Training * Trainees participate in Technical, Operations and Sales rotations. * Hands-on learning in venues alongside our field leaders. * Instructor-led training conducted at the corporate office in Chicago, IL. * Certifications through online courses from the following ENCORE University Academies - Leadership, Technical, Operations, Sales, and Service. Competencies: Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates Encore offers an excellent compensation and benefits package including health insurance and participation in a 401K plan. Candidates will receive a base salary and can earn a base salary + bonus incentive upon placement as an Operations Manager, Associate Producer, Director of Events or Venue Sales Manager (placement will occur immediately upon completion of the training). Most importantly, we empower team members to make significant contributions to our business while developing their careers. Locations: Encore provides service in over 2100 locations throughout the U.S., Canada, Mexico, and Europe. Below are locations where we typically place trainees during and after completion of the program: West- Orange County, Los Angeles, San Diego, San Francisco, Seattle, Las Vegas Southwest- Dallas, San Antonio, Austin, Denver, Phoenix Midwest- Chicago, Nashville, Memphis Southeast- Atlanta, Miami, Orlando, Tampa, Charlotte, Puerto Rico Northeast- Boston, New York, Philadelphia, DC Metro Area Canada- Toronto, Vancouver We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform criminal background screening and pre-employment substance abuse testing. To apply, visit ************************* and search "National College Leadership Program".

The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director, or Director of Event Technology. Key Job Responsibilities Equipment Operation * Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment. * Troubleshoot technical issues and resolve problems quickly as they arise. * Complies with all Company security and safety measures. * Ensures equipment is secure from theft and/or damage when in use. Customer Service * Provides excellent service and strive to exceed the expectations and needs of internal and external customers. * Be a leader, mentor, and coach for other Technicians on Encore's Delivering World Class Service philosophy. * Maintains a positive relationship with all clients through effective communication. * Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly. * Monitors events and checks in on customers throughout the day. * Understands and fosters the hotel/client relationship. Technical Ability * Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues. * Anticipates equipment challenges and changes in a timely and professional manner. Systems Knowledge * Understands company processes, follows procedures, and completes systems entry and paperwork accurately. * Uses the equipment sheets to determine the equipment scheduled for set up and for strike. * Interacts with other staff and outside vendors for equipment. * Increases revenue by utilizing floor up-selling techniques. * Work with clients to finalize invoices. * As needed, work within Encore systems and applications Job Qualifications * High school diploma required, Associate's degree is preferred. * 2-3+ years of customer service or hospitality experience is preferred. * 2-3+ years of audio-visual experience is required. * A valid driver's license is required for team members in positions that may operate Company vehicles. * Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Review the requirements: **************************** * External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path here: ********************************************* * Additional DOT requirement may need to be met if applicable. * Must be able to lift 50 lbs. Competencies Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as: Continuously, Frequently, Occasionally, and Never. * Sitting: 2-3 Hours * Standing: 4-5 Hours * Walking: 4-5 Hours * Stooping: 2-3 Hours * Crawling: 2-3 Hours * Kneeling: 2-3 Hours * Bending: 2-3 Hours * Reaching (above your head): 2-3 Hours * Climbing: 0-1 Hours * Grasping: 4-5 Hours Lifting Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Occasionally Carrying Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Never Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Continuously * Color Vision: Frequently * Peripheral Vision: Occasionally * Depth Perception: Frequently * Hearing: Continuously Pushing/Pulling Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs*: Frequently * Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-MV2, #INDEVT

The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Dir, Operations or DET. **Key Job Responsibilities** _Equipment Operation_ - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. -Troubleshoots technical issues and resolve problems quickly as they arise. -Complies with all Company security and safety measures. -Ensures equipment is secure from theft and/or damage when in use. _Customer Service_ - Provides excellent service and strives to exceed the expectations and needs of internal and external customers. - Maintains a positive relationship with all clients through effective communication. - Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction. - Understands and fosters the hotel/client relationship. _Training/Staff Development_ - Creates an atmosphere that fosters the development of technical and leadership skills in other employees. - Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed. _Event Supervision_ - Performs advanced work (pre/during/post event) with operations team members. - Supervises and directs other technicians during an event. _Equipment Maintenance_ - Assists team with proper security, storage, transportation, and maintenance of equipment. - Performs inventory and forecasting of equipment needs. **Job Qualifications** - Bachelor's Degree is preferred. - 2+ years of field experience in specialty area is required. - 2-3 years of customer service or hospitality experience is preferred. - Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: **************************** - External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path here: ********************************************* - Ability to interact professionally and effectively with a diverse work force, customer base and senior level management. - Strong customer, client and coworker interface experience and abilities. - A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. - Must be able to lift 50 lbs. **Competencies** _Deliver World Class Service_ - Hospitality - Ownership _Do The Right Thing_ - Demonstrates Self-Awareness _Drive Results_ - Ensures Accountability _See The Big Picture_ - Decision Quality - Manages Complexity _Value People_ - Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** **Physical Requirements** Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Sitting: 2-3 Hours - Standing: 4-5 Hours - Walking: 4-5 Hours - Stooping: 2-3 Hours - Crawling: 2-3 Hours - Kneeling: 2-3 Hours - Bending: 2-3 Hours - Reaching (above your head): 2-3 Hours - Climbing: 0-1 Hours - Grasping: 4-5 Hours _Lifting Requirements_ - 0 - 15 lbs*: Continuously - 16 - 50 lbs*: Frequently - 51 - 100 lbs: Occasionally - Over 100 lbs: Occasionally _Carrying Requirements_ - 0 - 15 lbs*: Continuously - 16 - 50 lbs*: Frequently - 51 - 100 lbs: Occasionally - Over 100 lbs: Never _Auditory/Visual Requirements_ - Close Vision: Continuously - Distance Vision: Continuously - Color Vision: Frequently - Peripheral Vision: Occasionally - Depth Perception: Frequently - Hearing: Continuously _Pushing/Pulling Requirements_ - 0 - 15 lbs*: Continuously - 16 - 50 lbs*: Frequently - 51 - 100 lbs*: Frequently - Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Work Environment** _Hotel_ Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. _Warehouse_ Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Hourly Pay Range: $21.91 - $26.84 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Responsibilities • Examines damaged vehicle and efficiently plans repair process. • Works and communicates with others on vehicle repair status. • Performs quality repairs while keeping on-time status in mind. • Makes decisions on repair vs. replace considering safety, cost, and cycle time. • Removes upholstery, accessories, electrical and hydraulic window operating equipment, and trim to gain access to vehicle and fenders. • Participates in all required safety meetings. • Files, grinds, and sands repaired surfaces, using power tools and hand tools. • Directs the work of an apprentice in the performance of tasks when needed, i.e., unusual problems or questions and explains procedures to assistant. Qualifications • Ability to use frame machine. • Certification in body repair preferred. • Knowledge of vehicle repair process by manufacturer. • I-CAR welding certified. • Skill in analyzing and interpreting measuring data. • Ability to supervise repair personnel. • Must be able to pass thorough background check Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. This position is paid on a commission/ flag rate structure. Flag pay is guaranteed to meet local minimum wage requirements for all hours worked each week. The compensation range listed is the average flag pay range for a typical full-time employee in this position. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Submit a Referral Posted Min Pay Rate USD $65,000.00/Yr. Posted Max Pay Rate USD $162,360.00/Yr. ID 2025-16460 Category Body Technician Position Type Regular Full-Time Location : Postal Code 21740 Location : Address 500 Frederick St Remote No Posted Min Pay Rate USD $65,000.00/Yr. Posted Max Pay Rate USD $162,360.00/Yr. Prioritization Tier 1 - Priority

The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology. Key Job Responsibilities Revenue Generation * Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology. * Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned. * Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. * Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. * Understand event cost structure and incorporates this into solution designs according to established profitability guidelines. Relationship Management * Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. * Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences. * Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges. * Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. * Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers. Sales Accountability * Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. * Ensure all known opportunities are in CRM and completely accurate and updated at all times. * See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely. * Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented. * Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. Job Qualifications * BS/BA or 1+ years of Encore or equivalent experience required * 1 year technology sales or hospitality experience preferred * Prior sales experience in audiovisual is a plus * Knowledge of hospitality industry and sales processes preferred * Technical aptitude and computer proficiency required * Strong written and verbal communication skills Competencies (by Core Values) Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Sitting: 4-5 hours per day * Standing: 2-3 hours per day * Walking: 2-3 hours per day * Stooping: 0-1 hour per day * Crawling: 0-1 hour per day * Kneeling: 0-1 hour per day * Bending: 0-1 hour per day * Reaching (above your head): 0-1 hour per day * Climbing: 0-1 hour per day * Grasping: 0-1 hour per day Lifting Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs: Never * Over 100 lbs: Never Carrying Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs: Never * Over 100 lbs: Never Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Continuously * Color Vision: Continuously * Peripheral Vision: Continuously * Depth Perception: Continuously Pushing/Pulling Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs*: Occasionally * Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-DL1

The Technical Specialist is responsible for the technical set up and operation of enhanced mid-level production events in a hospitality environment, while ensuring the utmost in client satisfaction. This position reports to an Associate Director of Project Management or Director of Project Management in their assigned area. Key Job Responsibilities Equipment Operation * Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. * Troubleshoots technical issues and resolve problems quickly as they arise. * Complies with all Company security and safety measures. * Ensures equipment is secure from theft and/or damage when in use. Customer Service * Provides excellent service and strives to exceed the expectations and needs of internal and external customers. * Maintains a positive relationship with all clients through effective communication. * Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction. * Understands and fosters the hotel/client relationship. Training/Staff Development * Creates an atmosphere that fosters the development of technical and leadership skills in other employees. * Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed. * Develops self as subject matter expert in discipline of specialty. * Stays current with technology and industry trends. Event Supervision * Performs advanced work (pre/during/post event) with operations team members. * Supervises and directs other technicians during an event. Equipment Maintenance * Assists team with proper security, storage, inventory, transportation, and maintenance of equipment. * Performs inventory and forecasting of equipment needs. Job Qualifications * Bachelor's Degree is preferred * 3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required * 3-4 years of customer service or hospitality experience is preferred. * Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: Internal Hourly Requirements.pdf * External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path here: ********************************************* * Ability to interact professionally and effectively with a diverse work force, customer base and senior level management. * Strong customer, client and coworker interface experience and abilities. * A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. * Must be able to lift 50 lbs. Competencies Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Sitting: 2-3 Hours * Standing: 4-5 Hours * Walking: 4-5 Hours * Stooping: 2-3 Hours * Crawling: 2-3 Hours * Kneeling: 2-3 Hours * Bending: 2-3 Hours * Reaching (above your head): 2-3 Hours * Climbing: 0-1 Hours * Grasping: 4-5 Hours Lifting Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Occasionally Carrying Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Never Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Continuously * Color Vision: Frequently * Peripheral Vision: Occasionally * Depth Perception: Frequently * Hearing: Continuously Pushing/Pulling Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs*: Frequently * Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Warehouse Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The Sales & Customer Engagement Manager is responsible for identifying, sourcing, and securing business across the full end-to-end range of products and services Encore as an organization can deliver with direct focus on Virtual and Hybrid event opportunities. This position may be focused on one specific sector or region. The Customer Engagement Manager will be expected to take clients through the entire sales process, from outreach, consulting, RFP process to close. The Customer Engagement Manager will report to the GSO Sales Leader. Key Job Responsibilities Business Development * Proactively pursue net new business opportunities and follow up on assigned event leads from marketing campaigns, new solution offerings and industry relations efforts. * Build strategies and customer pursuit plans that include contacting prospective clients to conduct an end-to-end event solution. * Manage demonstrations to introduce Encore, Encore's approach, and solutions as relevant to each contact. * Develop relationships with multiple stakeholders in designated key accounts to include meeting planners, business unit directors, and sourcing teams to target virtual and hybrid events using personal networks, contacts from industry relations activities, and unassigned contacts. * Understand customer's needs and goals to create an event experience that best aligns Encore resources and solutions, while driving customer awareness and adoption. * Identify and develop additional event leads via targeted prospecting. * Manage quotes, proposals, pitches, and RFPs through the sales process and in partnership with other departments, from lead to WIN. * Advocate for Encore solutions in the industry, through speaking, networking, or attending events as needed. * Actively network and generate new contacts, making valuable introductions to Encore while also working the existing database to ensure customers are shown the maximum partnership value. Event/Account Management * Oversee the sales process for identified opportunities and key account assignments. * Act as the liaison between customer and the production teams to ensure conversion and overall customer satisfaction. * Ensure compliance and consistent execution of any customer agreements across Encore's executing divisions. * Maintain timely and consistent customer scope and reporting via Compass and Navigator, through the transition to the assigned execution team for the delivery, while you maintain the internal/external communication of key requirements. Revenue Management * Meet and exceed monthly and quarterly revenue quotas. * Actively manage virtual & hybrid event pipeline while evaluating opportunities to engage in other areas of Encore business including core audio visual services, power, rigging, HSIA, creative services, and all offerings Encore provides to clients. Sales, Operational and Technical Support * Effectively communicate the customer's needs internally across multiple departments. * Liaise with internal resources to convey technical requirements, budget expectations, and timelines. * Work closely with Encore internal contacts to realize account objectives and act on resolving customer experience and internal issues. * Consistently monitor and update demos based on platform development and updates. * Monitor and maintain accurate and timely Compass (CRM) Account and Contact data entry, billing records, show evaluations, customer surveys and any other information on assigned accounts requested by management in accordance with policies and procedures. * Maintain latest solutions knowledge through regular training and development opportunities via EncoreU or other training opportunities as they are presented. Job Qualifications * Bachelor's Degree or equivalent * 3+ Years' experience in Sales * Seasoned Sales Professional with a go get/hunter sales mindset * Ability to generate leads through lead follow up, lead generation through calling, sales blitz programs research, and networking. * Experience in shifting focus to virtual and hybrid experiences, and the vision to adapt as needed with changes in the business * Existing non-preferred/strategic account relationships preferred * Experience in building relationships and rapport with customers, understanding how to work with accounts until a need is uncovered * Experience working within a team environment to over-deliver on desired results * Experience providing a high-level of customer service and having a "yes" approach to finding solutions * Experience in creating and delivering compelling high-level presentations to a variety of key stakeholders * Excellent computer skills including all Microsoft Office applications * Experience with the use of customer relationship database * Strong written and oral communication skills needed to draft sales presentations, and effectively solicit business via phone and face to face customer contact, as well as through tradeshow and industry events * Excellent organizational skills and the ability to manage multiple projects/activities at the same time * In depth understanding of the meetings and event technology industries * Desire and ability to travel within the United States or abroad Competencies This section consists of the Competency Group Number that is assigned to the job. Each job at Encore is tied to one of six competency groups. The Competency Group will be determined based on the roles and responsibilities that are required for that job title. Competency Group = 2 Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (******************************************************************************************** Work Environment Office or Remote Office Location Work is performed primarily in an office environment even if the salesperson is identified as remote. Salespeople who work "remote" need to have a designated office environment free of distractions and noise to immolate the proper work environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #INDSALES #LI-JA1

The Production Specialist is responsible for assisting in the successful planning and execution of corporate events, association events, keynotes, special events and branding activations, while in an assigned role as part of an Event Production Show Team. This role reports to an Associate Director of Event Production or Associate Director of Project Management. Key Job Responsibilities Event Pre-Production: - Fulfill Pre-Production responsibilities for assigned role according to provided Encore Event Production SOPs. - Contribute in maintaining the event's creative vision by bringing all elements/teams together from planning to execution. - Collaborate with the client in building their event as applies to assigned role. - Work with the Encore Sales team as applies to assigned role. - Support the Encore Event Team to ensure milestones are met and documentation is created/maintained. - Partner with internal Encore departments as needed. - Support the Event Production Team in identifying and mitigating risks to projects and solve issues before they affect production. Event: - Fulfill execution responsibilities for assigned role according to provided Encore Event Production SOPs. - Assist in maintaining quality control throughout the entire show. Post-Event: - Fulfill Post-Production responsibilities for assigned role according to provided Encore Event Production SOPs. - Participate in internal and client debriefs as needed. - Assist the Event Team to ensure all documentation and files are archived. Job Qualifications - Bachelor's degree in relevant field preferred - 5+ years of live event experience with experience as a Producer, Stage Manager, Show Caller, Graphics Editor/Coordinator, and/or Production Coordinator. - Onsite crew management experience - Client relationship skills, strong written and oral communications skills, and detail oriented - Knowledge of hospitality industry and sales processes required in addition to the ability to read and decipher financial reports and records - Computer proficiency required including MS Office - Experience with ShoFlo preferred Competency Group Deliver World Class Service - Hospitality - Ownership Do The Right Thing - Demonstrates Self-Awareness Drive Results - Ensures Accountability See The Big Picture - Decision Quality - Manages Complexity Value People - Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based on an individual hotel or a representation of hotels in that city or area. Office Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Hourly Pay Range: $38.23 - $46.83 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

**Champions Do More** As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. **Responsibilities** + Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value. + Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates + Manage each repair throughout the process and ensure Crash Champions' quality standards by performing in-process QC. + Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers. + Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process + Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete **Qualifications** + Customer Service Skills + Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment + Knowledge of dealing with Insurance partners preferred + Ability to deal with fast paced environments + Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex **Benefits** The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: + Medical Insurance + Dental Insurance + Vision Insurance + Group Life Insurance + Disability Insurance + 401k Retirement Plan with match + Referral Bonus ("Cash From Crash") + 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. Compensation ranges listed are inclusive of monthly sales incentive bonuses. The compensation range listed is the average range for a typical full-time employee in this position. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Submit a Referral **Posted Min Pay Rate** USD $71,175.00/Yr. **Posted Max Pay Rate** USD $155,000.00/Yr. **ID** _2025-14546_ **Category** _Estimatics_ **Position Type** _Regular Full-Time_ **Location : Postal Code** _20011_ **_Location : Address_** _4121 13th Street NW_ **Remote** _No_ **Posted Min Pay Rate** _USD $71,175.00/Yr._ **Posted Max Pay Rate** _USD $155,000.00/Yr._ **Prioritization** _Tier 2 - Staffing Needs_

**Champions Do More** At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs they have completed are safe and that the vehicle will operate as the manufacturer had intended. ATE was founded in 2019 to provide technological and electrical repair expertise in the collision industry that struggles to stay current with the rapidly changing technology in vehicles. We employ technicians across the country. Our growth will continue as we add team members that strive to be the best, commit to taking care of our customers, and continue to train so that they can accomplish team goals and obtain career advancement opportunities. **Responsibilities** + Monitor Teams Channels and/or ticketing queue for incoming assistance requests + Diagnose and provide technical solutions to technicians via telephone and supported equipment related to: calibrations, programming, diagnostics, troubleshooting OE Software, and any other ATE services + Assist Automotive Field Technicians with Service Information documents for repairs + Assist in ordering, organizing, and managing technician tooling, including installing OEM software, troubleshooting issues, and managing how others access the tools + Other duties as requested **Qualifications** + High School diploma or GED + 5+ years of automotive background servicing and diagnosing automotive systems + 2+ years working as an ADAS Calibration Technician, with advanced knowledgein ADAS and electrical services, equipment/tooling, and procedures + Strong technological skills, including but not limited to: Outlook, Teams, PowerPoint, Word, etc. + Familiarity with industry standards, regulations, and safety protocols related to ADAS technologies + Knowledgeable and skillful in OEM software; willingness to learn and stay updated on industry advancements is essential + Must be able to perform all services offered by ATE + Excellent customer service skills + Strong communication skills, both written and verbal, with the ability to communicate clearly and professionally with customers, technicians, and team members + Strong problem-solving capabilities + Bilingual in Spanish a plus + Must be able to hear on a telephone at times with others speaking + Must be able to work/sit for longs periods of time **Benefits** The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: + Medical Insurance + Dental Insurance + Vision Insurance + Group Life Insurance + Disability Insurance + 401k Retirement Plan with match + Referral Bonus ("Cash From Crash") + 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Submit a Referral **Job Post Information* : Posted Date** _1 week ago_ _(11/6/2025 2:02 PM)_ **_Job ID_** _2025-16805_ **_\# of Openings_** _1_ **_Category_** _ATE_ **_Location : Address_** _14330 S Cicero Ave_ **_Posting Location : City_** _Crestwood_ **_Posting Location : State/Province_** _IL_ **_Location : Postal Code_** _60418_ **_Remote_** _Yes_ **_Posted Min Pay Rate_** _USD $29.00/Hr._ **_Posted Max Pay Rate_** _USD $35.00/Hr._ **_Prioritization_** _Tier 2 - Staffing Needs_ **_Posted Min Pay Rate_** _USD $29.00/Hr._ **_Posted Max Pay Rate_** _USD $35.00/Hr._ #ATE

Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Responsibilities • Performs all refinish work according to specs. • Match colors of paint following specified color charts. • Responsible for communicating vehicles stage in paint process. • Monitor painting operations to identify flaws, such as blisters or streaks and correct their causes. • Mix paints to match color specifications or vehicles' original colors, stir and thin the paints using spatulas or power mixing equipment. • Follows OEM standards for blending formulas, topcoat application and curing. • Apply designs, lettering, or other identifying decorative items to finished products, using paint brushes or paint sprayers. • Verify paint consistency. • Lay out logos, symbols, or designs on painted surfaces, according to blueprint specifications, using measuring instruments, stencils, or patterns. Qualifications • Certifications in paint procedures • I-CAR certifications • Prior refinish experience • Ability to receive and give direction • Reliable work history • Must be able to pass thorough background check Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Posted Min Pay Rate USD $82,125.00/Yr. Posted Max Pay Rate USD $195,000.00/Yr.

NATIONAL COLLEGE LEADERSHIP PROGRAM The very core of Encore is our creative and skilled team members. We create live-event solutions that connect and inspire people around the world. With a customer-first mindset and a hospitality focus, we have an unmatched breadth and depth of event production services to support our customers through every step in the event planning and management process. With a global footprint reaching more than 20 countries, we have experienced tremendous growth in recent years, extending the solutions we provide customers to create in-person, virtual and hybrid event experiences. As we continue to expand, Encore is seeking individuals interested in a career in operations management or sales throughout North America. Our National College Leadership Program typically starts in June or July, and we are accepting applications where you can "Make Your Moment". Upon successful completion of the 5-month Manager in Training program, individuals will be prepared for immediate placement into an operations, production, or sales manager role within our nationwide network of 2,100 venues including luxury hotels, casinos, and conference center properties. If are graduating within the next twelve months, this leadership program can be a great opportunity for you. Discover a place where you can build a career that's packed with development opportunities, mobility, rewards, and an energizing and connected culture. We call it our Focus on You. At Encore, you'll join a team that brings productions, meetings, and events to life for some of the biggest companies on the planet. We'll give you all the support and training you need to make an impact on our clients and your future - from cutting-edge technology to blended learning and role-based development programs. Ready to take the stage? Make your moment. Qualified candidates must possess the following background: - 4-year college graduate with a BA/BS degree required; preference for Hospitality, Business/Management, Communications, Event Management, Theater, or related field. - At least 1 year of related professional work experience or a combination of employment/internships. Prior experience in management, operations, technology and/or hospitality is a plus. - Strong interest in a management career with the opportunity for advancement and promotion. - Excellent communication, listening, and presentation skills. - Effective leadership abilities and customer satisfaction focus. - Technical aptitude demonstrated through interest and exposure to new technology. - Ability to work at a hotel location within major metro markets. - Willingness to relocate within the US. Flexibility is important. Training - Trainees participate in Technical, Operations and Sales rotations. - Hands-on learning in venues alongside our field leaders. - Instructor-led training conducted at the corporate office in Chicago, IL. - Certifications through online courses from the following ENCORE University Academies - Leadership, Technical, Operations, Sales, and Service. Competencies: Deliver World Class Service - Hospitality - Ownership Do The Right Thing - Demonstrates Self-Awareness Drive Results - Ensures Accountability See The Big Picture - Decision Quality - Manages Complexity Value People - Collaborates Encore offers an excellent compensation and benefits package including health insurance and participation in a 401K plan. Candidates will receive a base salary and can earn a base salary + bonus incentive upon placement as an Operations Manager, Associate Producer, Director of Events or Venue Sales Manager (placement will occur immediately upon completion of the training). Most importantly, we empower team members to make significant contributions to our business while developing their careers. Locations: Encore provides service in over 2100 locations throughout the U.S., Canada, Mexico, and Europe. Below are locations where we typically place trainees during and after completion of the program: West- Orange County, Los Angeles, San Diego, San Francisco, Seattle, Las Vegas Southwest- Dallas, San Antonio, Austin, Denver, Phoenix Midwest- Chicago, Nashville, Memphis Southeast- Atlanta, Miami, Orlando, Tampa, Charlotte, Puerto Rico Northeast- Boston, New York, Philadelphia, DC Metro Area Canada- Toronto, Vancouver We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform criminal background screening and pre-employment substance abuse testing. To apply, visit ************************* and search "National College Leadership Program". Salary Pay Range: $61,999.00 - $62,000.00 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.