Crash jobs in Independence, MO

**Champions Do More** As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. **Responsibilities** + Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner. + Clean workspace, this is the first point of contact our customers have with our facility. + Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department. + Provide clerical and administrative support to the General Managers and Service Advisors. + Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability to answer a high volume of calls and/or emails daily. + Attentiveness and patience **Benefits** The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: + Medical Insurance + Dental Insurance + Vision Insurance + Group Life Insurance + Disability Insurance + 401k Retirement Plan with match + Referral Bonus ("Cash From Crash") + 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Submit a Referral **Posted Min Pay Rate** USD $13.75/Hr. **Posted Max Pay Rate** USD $24.45/Hr. **ID** _2025-17487_ **Category** _Customer Service_ **Position Type** _Regular Full-Time_ **Location : Postal Code** _64118_ **_Location : Address_** _7109 N Walnut St_ **Remote** _No_ **Posted Min Pay Rate** _USD $13.75/Hr._ **Posted Max Pay Rate** _USD $24.45/Hr._ **Prioritization** _Tier 2 - Staffing Needs_

The Event Technology Intern will assist in the set-up and operation of large- and small-scale audiovisual system for live events while ensuring the utmost client satisfaction. This role will learn work in the field providing technical and sales support, or as a corporate professional at one of the offices. This position will report into field or corporate management. Key Job Responsibilities Equipment Operation • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section. Customer Service • Strives to exceed the expectations and needs of internal and external customers. • Maintains a positive relationship with all clients through effective communication. • Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly. • Monitors events and checks in on customers throughout the events' duration. • Understands and fosters the hotel/client relationship. Technical Ability • Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. • Handles equipment challenges and changes in a timely and professional manner. Systems Knowledge • Understands company processes, follows procedures, and completes systems entry and paperwork accurately. • Uses the equipment sheets to determine the equipment scheduled for set up and for strike. • Interacts with other staff and outside vendors for equipment. • Increases revenue by utilizing floor up-selling techniques. • Works with clients to finalize invoices. • Completes order entries in Navigator, as needed. Job Qualifications • Currently pursuing a BA/BS Degree; preference in Hospitality, Business, Media Production, Radio/TV/Film, or related field • 0-6 months of field audio-visual or customer service experience • Technical aptitude demonstrated through interest and exposure to new technology • Ability to work at a hotel location within the major metro market you are applying for (our hotels can cover the city to the suburbs) • Must be able to lift 50 lbs Competencies Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Instills Trust • Safety Conscious Drive Results • Action Oriented See The Big Picture • Tech Savvy Value People • Communicates Effectively Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are: Continuously, Frequently, Occasionally, and Never. Physical Activities • Sitting: 2-3 Hours • Standing: 4-5 Hours • Walking: 4-5 Hours • Stooping: 2-3 Hours • Crawling: 2-3 Hours • Kneeling: 2-3 Hours • Bending: 2-3 Hours • Reaching (above your head): 2-3 Hours • Climbing: 0-1 Hours • Grasping: 4-5 Hours Lifting Requirements • 0 - 15 lbs*: Continuously • 16 - 50 lbs*: Frequently • 51 - 100 lbs: Occasionally • Over 100 lbs: Occasionally Carrying Requirements • 0 - 15 lbs*: Continuously • 16 - 50 lbs*: Frequently • 51 - 100 lbs: Occasionally • Over 100 lbs: Never Auditory/Visual Requirements • Close Vision: Continuously • Distance Vision: Continuously • Color Vision: Frequently • Peripheral Vision: Occasionally • Depth Perception: Frequently • Hearing: Continuously Pushing/Pulling Requirements • 0 - 15 lbs*: Continuously • 16 - 50 lbs*: Frequently • 51 - 100 lbs*: Frequently • Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. AND/OR Office Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Champions Do More At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs they have completed are safe and that the vehicle will operate as the manufacturer had intended. ATE was founded in 2019 to provide technological and electrical repair expertise in the collision industry that struggles to stay current with the rapidly changing technology in vehicles. We employ technicians across the country. Our growth will continue as we add team members that strive to be the best, commit to taking care of our customers, and continue to train so that they can accomplish team goals and obtain career advancement opportunities. Responsibilities Learn the industry standard of the manufacturer's original specification with high quality controls Hands-on training with an experienced Field Technicians who will guide you to be a stand alone technician Learning basics of: Diagnostics Calibrations/programming Scanning Wire/Connector repair Qualifications High School diploma or GED Prior experience in Automotive Technology Support Strong technological skills, including but not limited to: Outlook, Teams, PowerPoint, Word, etc. Excellent customer service skills Strong communication skills, both written and verbal, with the ability to communicate clearly and professionally with customers, technicians, and team members Strong problem-solving capabilities Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Posted Min Pay Rate USD $18.00/Hr. Posted Max Pay Rate USD $21.00/Hr.

NATIONAL COLLEGE LEADERSHIP PROGRAM The very core of Encore is our creative and skilled team members. We create live-event solutions that connect and inspire people around the world. With a customer-first mindset and a hospitality focus, we have an unmatched breadth and depth of event production services to support our customers through every step in the event planning and management process. With a global footprint reaching more than 20 countries, we have experienced tremendous growth in recent years, extending the solutions we provide customers to create in-person, virtual and hybrid event experiences. As we continue to expand, Encore is seeking individuals interested in a career in operations management or sales throughout North America. Our National College Leadership Program typically starts in June or July, and we are accepting applications where you can “Make Your Moment”. Upon successful completion of the 5-month Manager in Training program, individuals will be prepared for immediate placement into an operations, production, or sales manager role within our nationwide network of 2,100 venues including luxury hotels, casinos, and conference center properties. If you are graduating within the Fall class of 2025 or Spring class of 2026, this leadership program can be a great opportunity for you. Discover a place where you can build a career that's packed with development opportunities, mobility, rewards, and an energizing and connected culture. We call it our Focus on You. At Encore, you'll join a team that brings productions, meetings, and events to life for some of the biggest companies on the planet. We'll give you all the support and training you need to make an impact on our clients and your future - from cutting-edge technology to blended learning and role-based development programs. Ready to take the stage? Make your moment. Qualified candidates must possess the following background: • 4-year college graduate with a BA/BS degree required; preference for Hospitality, Business/Management, Communications, Event Management, Theater, or related field. • At least 1 year of related professional work experience or a combination of employment/internships. Prior experience in management, operations, technology and/or hospitality is a plus. • Strong interest in a management career with the opportunity for advancement and promotion. • Excellent communication, listening, and presentation skills. • Effective leadership abilities and customer satisfaction focus. • Technical aptitude demonstrated through interest and exposure to new technology. • Ability to work at a hotel location within major metro markets. • Willingness to relocate within the US. Flexibility is important. Training • Trainees participate in Technical, Operations and Sales rotations. • Hands-on learning in venues alongside our field leaders. • Instructor-led training conducted at the corporate office in Chicago, IL. • Certifications through online courses from the following ENCORE University Academies - Leadership, Technical, Operations, Sales, and Service. Competencies: Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Demonstrates Self-Awareness Drive Results • Ensures Accountability See The Big Picture • Decision Quality • Manages Complexity Value People • Collaborates Encore offers an excellent compensation and benefits package including health insurance and participation in a 401K plan. Candidates will receive a base salary and can earn a base salary + bonus incentive upon placement as an Operations Manager, Associate Producer, Director of Events or Venue Sales Manager (placement will occur immediately upon completion of the training). Most importantly, we empower team members to make significant contributions to our business while developing their careers. Locations: Encore provides service in over 2100 locations throughout the U.S., Canada, Mexico, and Europe. Below are locations where we typically place trainees during and after completion of the program: West- Orange County, Los Angeles, San Diego, San Francisco, Seattle, Las Vegas Southwest- Dallas, San Antonio, Austin, Denver, Phoenix Midwest- Chicago, Nashville, Memphis Southeast- Atlanta, Miami, Orlando, Tampa, Charlotte, Puerto Rico Northeast- Boston, New York, Philadelphia, DC Metro Area Canada- Toronto, Vancouver We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform criminal background screening and pre-employment substance abuse testing. To apply, visit ************************* and search “National College Leadership Program”.

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology. Key Job Responsibilities Equipment Operation • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section. Customer Service • Strives to exceed the expectations and needs of internal and external customers. • Maintains a positive relationship with all clients through effective communication. • Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly. • Monitors events and checks in on customers throughout the day. • Understands and fosters the hotel/client relationship. Technical Ability • Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. • Handles equipment challenges and changes in a timely and professional manner. Systems Knowledge • Understands company processes, follows procedures, and completes systems entry and paperwork accurately. • Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment. • Increases revenue by utilizing floor up-selling techniques. • Works with clients to finalize invoices. • Completes order entries in Navigator, as needed. Job Qualifications • High School Diploma required. Associate's degree is preferred. • Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: Internal Hourly Requirements.pdf • External applicants must meet/validate and achieve/complete all training and certifications required for this position, within one year. For technical external requirements, view our career path here: ********************************************* • 1 year of customer service or hospitality experience is preferred. • 1 year of audio-visual experience or equivalent in an educational environment is preferred. • A valid driver's license is required for team members that may operate Company vehicles. • Additional DOT requirements may need to be met if applicable. • Must be able to lift 50 lbs. Competencies Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Instills Trust • Safety Conscious Drive Results • Action Oriented See The Big Picture • Tech Savvy Value People • Communicates Effectively For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as: Continuously, Frequently, Occasionally, and Never. • Sitting: 2-3 Hours • Standing: 4-5 Hours • Walking: 4-5 Hours • Stooping: 2-3 Hours • Crawling: 2-3 Hours • Kneeling: 2-3 Hours • Bending: 2-3 Hours • Reaching (above your head): 2-3 Hours • Climbing: 0-1 Hours • Grasping: 4-5 Hours Lifting Requirements • 0 - 15 lbs:* Continuously • 16 - 50 lbs*: Frequently • 51 - 100 lbs: Occasionally • Over 100 lbs: Occasionally Carrying Requirements • 0 - 15 lbs*: Continuously • 16 - 50 lbs*: Frequently • 51 - 100 lbs: Occasionally • Over 100 lbs: Never Auditory/Visual Requirements • Close Vision: Continuously • Distance Vision: Continuously • Color Vision: Frequently • Peripheral Vision: Occasionally • Depth Perception: Frequently • Hearing: Continuously Pushing/Pulling Requirements • 0 - 15 lbs*: Continuously • 16 - 50 lbs*: Frequently • 51 - 100 lbs*: Frequently • Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Dir, Operations or DET. Key Job Responsibilities Equipment Operation • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. •Troubleshoots technical issues and resolve problems quickly as they arise. •Complies with all Company security and safety measures. •Ensures equipment is secure from theft and/or damage when in use. Customer Service • Provides excellent service and strives to exceed the expectations and needs of internal and external customers. • Maintains a positive relationship with all clients through effective communication. • Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction. • Understands and fosters the hotel/client relationship. Training/Staff Development • Creates an atmosphere that fosters the development of technical and leadership skills in other employees. • Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed. Event Supervision • Performs advanced work (pre/during/post event) with operations team members. • Supervises and directs other technicians during an event. Equipment Maintenance • Assists team with proper security, storage, transportation, and maintenance of equipment. • Performs inventory and forecasting of equipment needs. Job Qualifications • Bachelor's Degree is preferred. • 2+ years of field experience in specialty area is required. • 2-3 years of customer service or hospitality experience is preferred. • Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: Internal Hourly Requirements.pdf • External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path here: ********************************************* • Ability to interact professionally and effectively with a diverse work force, customer base and senior level management. • Strong customer, client and coworker interface experience and abilities. • A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. • Must be able to lift 50 lbs. Competencies Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Demonstrates Self-Awareness Drive Results • Ensures Accountability See The Big Picture • Decision Quality • Manages Complexity Value People • Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Sitting: 2-3 Hours • Standing: 4-5 Hours • Walking: 4-5 Hours • Stooping: 2-3 Hours • Crawling: 2-3 Hours • Kneeling: 2-3 Hours • Bending: 2-3 Hours • Reaching (above your head): 2-3 Hours • Climbing: 0-1 Hours • Grasping: 4-5 Hours Lifting Requirements • 0 - 15 lbs*: Continuously • 16 - 50 lbs*: Frequently • 51 - 100 lbs: Occasionally • Over 100 lbs: Occasionally Carrying Requirements • 0 - 15 lbs*: Continuously • 16 - 50 lbs*: Frequently • 51 - 100 lbs: Occasionally • Over 100 lbs: Never Auditory/Visual Requirements • Close Vision: Continuously • Distance Vision: Continuously • Color Vision: Frequently • Peripheral Vision: Occasionally • Depth Perception: Frequently • Hearing: Continuously Pushing/Pulling Requirements • 0 - 15 lbs*: Continuously • 16 - 50 lbs*: Frequently • 51 - 100 lbs*: Frequently • Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #INDEVT #LI-TJ1

**Champions Do More** As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. **Responsibilities** + Details and cleans vehicle for customer delivery. + Performs pre-wash on vehicle. + Provides general maintenance to shop grounds. **Qualifications** + Ability to receive direction and work well with others. + Some experience in automotive field preferred but not required. + Reliable work history. + Strong attention to detail. + Must be able to pass thorough background check. + Must have valid Driver's License **Benefits** The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: + Medical Insurance + Dental Insurance + Vision Insurance + Group Life Insurance + Disability Insurance + 401k Retirement Plan with match + Referral Bonus ("Cash From Crash") + 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Submit a Referral **Posted Min Pay Rate** USD $13.75/Hr. **Posted Max Pay Rate** USD $24.50/Hr. **ID** _2025-16886_ **Category** _Detail / Porter_ **Position Type** _Regular Full-Time_ **Location : Postal Code** _64030_ **_Location : Address_** _13420 S US HWY 71_ **Remote** _No_ **Posted Min Pay Rate** _USD $13.75/Hr._ **Posted Max Pay Rate** _USD $24.50/Hr._ **Prioritization** _Tier 2 - Staffing Needs_

Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Responsibilities • Examines damaged vehicle and efficiently plans repair process. • Works and communicates with others on vehicle repair status. • Performs quality repairs while keeping on-time status in mind. • Makes decisions on repair vs. replace considering safety, cost, and cycle time. • Removes upholstery, accessories, electrical and hydraulic window operating equipment, and trim to gain access to vehicle and fenders. • Participates in all required safety meetings. • Files, grinds, and sands repaired surfaces, using power tools and hand tools. • Directs the work of an apprentice in the performance of tasks when needed, i.e., unusual problems or questions and explains procedures to assistant. Qualifications • Ability to use frame machine. • Certification in body repair preferred. • Knowledge of vehicle repair process by manufacturer. • I-CAR welding certified. • Skill in analyzing and interpreting measuring data. • Ability to supervise repair personnel. • Must be able to pass thorough background check Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. This position is paid on a commission/ flag rate structure. Flag pay is guaranteed to meet local minimum wage requirements for all hours worked each week. The compensation range listed is the average flag pay range for a typical full-time employee in this position. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Posted Min Pay Rate USD $65,000.00/Yr. Posted Max Pay Rate USD $159,480.00/Yr.

The Customer Experience Coordinator will act as liaison between Encore, venue, and customer. Provide customers with information and support in a professional and friendly manner while building relationships to ensure a high-quality experience. This position will report to Director, Event Technology. **Key Job Responsibilities** _Customer Contact_ - Acknowledge and interact with customers while maintaining a pleasant and professional image. - Build relationships with customers to establish trust and open communication. - Pro-actively identify potential issues and provides solutions to client's concerns. - Respond quickly to questions and requests and handle service problems politely and efficiently. - Attend Venue meetings as required. _Billing_ - Communicate billing information to customers, resolve billing concerns and obtain signatures. - Convey and enter billing changes and communicate billing challenges to appropriate Encore team members. - Prepare billing reports daily and submit them to the venue for reconciliation. _Data Entry_ - Enter customer contact information and details into CRM system. - Enter and reconcile Exhibit customer payments into the billing system. _Customer Engagement_ - Accompany selling manager on PreCon and Site Visit meetings as needed. - Coordinate customer follow-up and support thank you messages. - Coordinate with hotel sales team for site visit attendance and support. - Drive customer service excellence by engaging in multiple points of contact throughout the day. - Act as a service liaison between customer, Encore team and venue partners. _Operational Support_ - Demonstrate knowledge of hotel and facility services. - Coordinate and communicate any customer concerns with appropriate venue partner team for resolution. **Job Qualifications** - High School Diploma is required. Associate degree is preferred - 1+ years of administrative, sales or hospitality experience preferred. - Proficiency Microsoft 365 and web-based applications. - Strong written and oral communication skills - Strong organizational and interpersonal skills - Encore's Service Level 100, 200 & 300 Certifications to be obtained within 90 days - Ability to multi-task and work well under pressure **Competencies** _Deliver World Class Service_ - Hospitality - Ownership _Do The Right Thing_ - Instills Trust - Safety Conscious _Drive Results_ - Action Oriented _See The Big Picture_ - Ability to Prioritize _Value People_ - Communicates Effectively For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (******************************************************************************************** **Physical Requirements** Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Sitting: 6-8 hours per day - Standing: 2-3 hours per day - Walking: 0-1 hours per day - Stooping: 0-1 hours per day - Crawling: 0-1 hours per day - Kneeling: 0-1 hours per day - Bending: 0-1 hours per day - Reaching (above your head): 0-1 hours per day - Climbing: 0-1 hours per day - Grasping: 0-1 hours per day _Lifting Requirements_ - 0-15 lbs*: Frequently - 16-50 lbs*: Occasionally - 51-100 lbs: Never - Over 100 lbs: Never _Carrying Requirements_ - 0-15 lbs*: Frequently - 16-50 lbs*: Occasionally - 51-100 lbs: Never - Over 100 lbs: Never _Auditory/Visual Requirements_ - Close Vision: Continuously - Distance Vision: Frequently - Color Vision: Continuously - Peripheral Vision: Occasionally - Depth Perception: Occasionally - Hearing: Continuously _Pushing/Pulling Requirements_ - 0-15 lbs*: Occasionally - 16-50 lbs*: Occasionally - 51-100 lbs*: Never - Over 100 lbs: Never *Identifies the physical requirements that team members perform without assistance. Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. _Work Environment_ Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Hourly Pay Range: $15.64 - $20.33 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology. Key Job Responsibilities Revenue Generation • Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology. • Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned. • Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. • Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. • Understand event cost structure and incorporates this into solution designs according to established profitability guidelines. Relationship Management • Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. • Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences. • Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges. • Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. • Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers. Sales Accountability • Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. • Ensure all known opportunities are in CRM and completely accurate and updated at all times. • See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely. • Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented. • Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year technology sales or hospitality experience preferred • Prior sales experience in audiovisual is a plus • Knowledge of hospitality industry and sales processes preferred • Technical aptitude and computer proficiency required • Strong written and verbal communication skills Competencies (by Core Values) Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Demonstrates Self-Awareness Drive Results • Ensures Accountability See The Big Picture • Decision Quality • Manages Complexity Value People • Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Sitting: 4-5 hours per day • Standing: 2-3 hours per day • Walking: 2-3 hours per day • Stooping: 0-1 hour per day • Crawling: 0-1 hour per day • Kneeling: 0-1 hour per day • Bending: 0-1 hour per day • Reaching (above your head): 0-1 hour per day • Climbing: 0-1 hour per day • Grasping: 0-1 hour per day Lifting Requirements • 0 - 15 lbs*: Occasionally • 16 - 50 lbs*: Occasionally • 51 - 100 lbs: Never • Over 100 lbs: Never Carrying Requirements • 0 - 15 lbs*: Occasionally • 16 - 50 lbs*: Occasionally • 51 - 100 lbs: Never • Over 100 lbs: Never Auditory/Visual Requirements • Close Vision: Continuously • Distance Vision: Continuously • Color Vision: Continuously • Peripheral Vision: Continuously • Depth Perception: Continuously Pushing/Pulling Requirements • 0 - 15 lbs*: Occasionally • 16 - 50 lbs*: Occasionally • 51 - 100 lbs*: Occasionally • Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #INDSALES

Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Responsibilities Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value. Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates Manage each repair throughout the process and ensure Crash Champions' quality standards by performing in-process QC. Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers. Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete Qualifications Customer Service Skills Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment Knowledge of dealing with Insurance partners preferred Ability to deal with fast paced environments Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. Compensation ranges listed are inclusive of monthly sales incentive bonuses. The compensation range listed is the average range for a typical full-time employee in this position. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Posted Min Pay Rate USD $65,000.00/Yr. Posted Max Pay Rate USD $137,175.00/Yr.

The Director, Event Technology II (DET II) is responsible for leading a successful sales and operations team to achieve the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET II promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role manages venue(s) with $1 M - $8M in revenue and will report to a Regional Director, Venues or an RVP, Venues. Key Job Responsibilities Venue Partner Relationships • Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention. • Service high profile/visibility events and act as a point of escalation when needed. • Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business. • Partners with Venue Sales Leadership on sales strategies • Creates and participate in business review presentations. Financial Management & Reporting • Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures. • Strategically ensure event profitability is maintained based on proper staffing per event • Achieves Encore's financial goals for the location(s) by effectively directing the management of labor, equipment sub-rentals and other costs. • Train and directs operations and sales managers to complete standard and ad hoc reports. • Complete and analyze reports to effectively manage the business. • Enforce the utilization of the company billing system, coordination of invoicing activities and that billing is reviewed and approved by clients. • Review location P & L and develops action plans to address deficiencies/grow the business • Confirm venue partners process all payments to Encore in a timely basis. Operations Management • Responsible for the strategic, long-term direction of large and small high tech, high volume events at the property • Direct operations team to manage daily floor operations including scheduling and equipment setups, operation, and strikes are completed, and in accordance to brand standards. • Confirm operations team is using inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. • See the Big Picture by efficiently sharing labor and equipment within the local market. • Guarantees a Encore management presence at all venue meetings, such as daily stand ups or sales meetings. • See the Big Picture by analyzing schedules and available labor and equipment resources and makes recommendations for labor and equipment sharing within local markets. Technical Ability • Act as a resource or point of escalation for technical support for sales and operations leadership team • Ensures staff understands the technical aspects of the job • Effectively utilizes applicable company computer systems. Sales Management • Hold Sales Team accountable for maintaining a healthy pipeline at all times to achieve established revenue targets. • Confirm all known opportunities are in CRM and completed accurately and updated at all times. • See the Big Picture by leading the sales forecasting efforts at home location(s), ensuring they are accurate and submitted timely. • Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc. • Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events • Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc. Customer Service • Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. • Lead the team to exceed the expectations and needs of internal and external customers. • Meet with guests on site or assigns this to a team member, and verify equipment is setup accurately and working properly to customer needs, and verify the team is monitoring each event and checking in on customers throughout the day. • Enforce the guidelines in the Employee Guide and/or venue standards for the team to portray a polished and professional image. People Development • Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. • Embrace and foster the company's Core Values. • Directs and Manages performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. • Navigate the union labor market and associated management dynamics, where applicable. • Directs and Manages the human resources activities including selection, performance management, and learning. • Directs and provides focused and continued coaching to develop the skills of team members. • Verifies that employees are trained on Encore standards for service and equipment, and properly trained on company computer systems. • Recommends team members for training opportunities, as needed • Ensure Encore's D,E &I initiatives are implemented. Job Qualifications • Bachelor's degree is preferred or equivalent experience • 5+ years of audio visual experience • 3+ years of operations supervisory/management experience • 3+ years of customer service or hospitality experience • Sales experience is a plus • Working knowledge of audio visual equipment in a live show environment • Ops 200 & Leadership 200 Certification • Proficiency with the use of computer hardware • Proficiency with computer software and programs, including the Internet and Microsoft Office • Effective leadership abilities and customer satisfaction and people development focus. • A valid driver's license is required for team members who may operate Company vehicles. Competencies (by Core Values) Builds Effective Teams Manages Conflict Ensures Accountability Instills Trust Decision Quality Demonstrates Self-Awareness Financial Acumen Drives Vision and Purpose Develops Talent Drives Engagement Builds Effective Teams Manages Conflict Ensures Accountability Instills Trust Decision Quality Demonstrates Self-Awareness Financial Acumen Drives Vision and Purpose Develops Talent Drives Engagement Physical Requirements Team members must be able to meet the physical demands below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. • Sitting: 2-3 hours per day • Standing: 4-5 hours per day • Walking: 4-5 hours per day • Stooping: 0-1 hour per day • Crawling: 0-1 hour per day • Kneeling: 0-1 hour per day • Bending: 0-1 hour per day • Reaching (above your head): 2-3 hours per day • Climbing: 0-1 hour per day • Grasping: 4-5 hours per day Lifting Requirements • 0 - 15 lbs*: Frequently • 16 - 50 lbs*: Frequently • 51 - 100 lbs: Occasionally • Over 100 lbs: Occasionally Carrying Requirements • 0 - 15 lbs*: Frequently • 16 - 50 lbs*: Frequently • 51 - 100 lbs: Occasionally • Over 100 lbs: Occasionally Auditory/Visual Requirements • Close Vision: Continuously • Distance Vision: Continuously • Color Vision: Frequently • Peripheral Vision: Occasionally • Depth Perception: Frequently • Hearing: Continuously Pushing/Pulling Requirements • 0 - 15 lbs*: Frequently • 16 - 50 lbs*: Frequently • 51 - 100 lbs*: Occasionally • Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*    Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Work Environment Work is performed in a venue/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple venue locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-SB1 #INDOPER

The Customer Experience Coordinator will act as liaison between Encore, venue, and customer. Provide customers with information and support in a professional and friendly manner while building relationships to ensure a high-quality experience. This position will report to Director, Event Technology. Key Job Responsibilities Customer Contact * Acknowledge and interact with customers while maintaining a pleasant and professional image. * Build relationships with customers to establish trust and open communication. * Pro-actively identify potential issues and provides solutions to client's concerns. * Respond quickly to questions and requests and handle service problems politely and efficiently. * Attend Venue meetings as required. Billing * Communicate billing information to customers, resolve billing concerns and obtain signatures. * Convey and enter billing changes and communicate billing challenges to appropriate Encore team members. * Prepare billing reports daily and submit them to the venue for reconciliation. Data Entry * Enter customer contact information and details into CRM system. * Enter and reconcile Exhibit customer payments into the billing system. Customer Engagement * Accompany selling manager on PreCon and Site Visit meetings as needed. * Coordinate customer follow-up and support thank you messages. * Coordinate with hotel sales team for site visit attendance and support. * Drive customer service excellence by engaging in multiple points of contact throughout the day. * Act as a service liaison between customer, Encore team and venue partners. Operational Support * Demonstrate knowledge of hotel and facility services. * Coordinate and communicate any customer concerns with appropriate venue partner team for resolution. Job Qualifications * High School Diploma is required. Associate degree is preferred * 1+ years of administrative, sales or hospitality experience preferred. * Proficiency Microsoft 365 and web-based applications. * Strong written and oral communication skills * Strong organizational and interpersonal skills * Encore's Service Level 100, 200 & 300 Certifications to be obtained within 90 days * Ability to multi-task and work well under pressure Competencies Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Instills Trust * Safety Conscious Drive Results * Action Oriented See The Big Picture * Ability to Prioritize Value People * Communicates Effectively For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (******************************************************************************************** Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Sitting: 6-8 hours per day * Standing: 2-3 hours per day * Walking: 0-1 hours per day * Stooping: 0-1 hours per day * Crawling: 0-1 hours per day * Kneeling: 0-1 hours per day * Bending: 0-1 hours per day * Reaching (above your head): 0-1 hours per day * Climbing: 0-1 hours per day * Grasping: 0-1 hours per day Lifting Requirements * 0-15 lbs*: Frequently * 16-50 lbs*: Occasionally * 51-100 lbs: Never * Over 100 lbs: Never Carrying Requirements * 0-15 lbs*: Frequently * 16-50 lbs*: Occasionally * 51-100 lbs: Never * Over 100 lbs: Never Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Frequently * Color Vision: Continuously * Peripheral Vision: Occasionally * Depth Perception: Occasionally * Hearing: Continuously Pushing/Pulling Requirements * 0-15 lbs*: Occasionally * 16-50 lbs*: Occasionally * 51-100 lbs*: Never * Over 100 lbs: Never * Identifies the physical requirements that team members perform without assistance. Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

**Champions Do More** As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. **Responsibilities** + Clean building floors by sweeping, mopping, scrubbing and or vacuuming + Service, clean and stock restroom + Clean windows, glass, and mirrors + Gather and empty trash + Occasionally assists with customer routing **Qualifications** + Ability to receive direction and work well with others + Some experience in automotive field preferred but not required + Reliable work history + Must be able to pass thorough background check + Valid Driver's License **Benefits** The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: + Medical Insurance + Dental Insurance + Vision Insurance + Group Life Insurance + Disability Insurance + 401k Retirement Plan with match + Referral Bonus ("Cash From Crash") + 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Submit a Referral **Posted Min Pay Rate** USD $13.75/Hr. **Posted Max Pay Rate** USD $19.20/Hr. **ID** _2025-17502_ **Category** _Detail / Porter_ **Position Type** _Regular Full-Time_ **Location : Postal Code** _64079_ **_Location : Address_** _11000 Highway 92_ **Remote** _No_ **Posted Min Pay Rate** _USD $13.75/Hr._ **Posted Max Pay Rate** _USD $19.20/Hr._ **Prioritization** _Tier 2 - Staffing Needs_

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology. Key Job Responsibilities Equipment Operation * Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section. Customer Service * Strives to exceed the expectations and needs of internal and external customers. * Maintains a positive relationship with all clients through effective communication. * Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly. * Monitors events and checks in on customers throughout the day. * Understands and fosters the hotel/client relationship. Technical Ability * Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. * Handles equipment challenges and changes in a timely and professional manner. Systems Knowledge * Understands company processes, follows procedures, and completes systems entry and paperwork accurately. * Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment. * Increases revenue by utilizing floor up-selling techniques. * Works with clients to finalize invoices. * Completes order entries in Navigator, as needed. Job Qualifications * High School Diploma required. Associate's degree is preferred. * Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: Internal Hourly Requirements.pdf * External applicants must meet/validate and achieve/complete all training and certifications required for this position, within one year. For technical external requirements, view our career path here: ********************************************* * 1 year of customer service or hospitality experience is preferred. * 1 year of audio-visual experience or equivalent in an educational environment is preferred. * A valid driver's license is required for team members that may operate Company vehicles. * Additional DOT requirements may need to be met if applicable. * Must be able to lift 50 lbs. Competencies Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Instills Trust * Safety Conscious Drive Results * Action Oriented See The Big Picture * Tech Savvy Value People * Communicates Effectively For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as: Continuously, Frequently, Occasionally, and Never. * Sitting: 2-3 Hours * Standing: 4-5 Hours * Walking: 4-5 Hours * Stooping: 2-3 Hours * Crawling: 2-3 Hours * Kneeling: 2-3 Hours * Bending: 2-3 Hours * Reaching (above your head): 2-3 Hours * Climbing: 0-1 Hours * Grasping: 4-5 Hours Lifting Requirements * 0 - 15 lbs:* Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Occasionally Carrying Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Never Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Continuously * Color Vision: Frequently * Peripheral Vision: Occasionally * Depth Perception: Frequently * Hearing: Continuously Pushing/Pulling Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs*: Frequently * Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Dir, Operations or DET. Key Job Responsibilities Equipment Operation * Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. * Troubleshoots technical issues and resolve problems quickly as they arise. * Complies with all Company security and safety measures. * Ensures equipment is secure from theft and/or damage when in use. Customer Service * Provides excellent service and strives to exceed the expectations and needs of internal and external customers. * Maintains a positive relationship with all clients through effective communication. * Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction. * Understands and fosters the hotel/client relationship. Training/Staff Development * Creates an atmosphere that fosters the development of technical and leadership skills in other employees. * Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed. Event Supervision * Performs advanced work (pre/during/post event) with operations team members. * Supervises and directs other technicians during an event. Equipment Maintenance * Assists team with proper security, storage, transportation, and maintenance of equipment. * Performs inventory and forecasting of equipment needs. Job Qualifications * Bachelor's Degree is preferred. * 2+ years of field experience in specialty area is required. * 2-3 years of customer service or hospitality experience is preferred. * Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: Internal Hourly Requirements.pdf * External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path here: ********************************************* * Ability to interact professionally and effectively with a diverse work force, customer base and senior level management. * Strong customer, client and coworker interface experience and abilities. * A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. * Must be able to lift 50 lbs. Competencies Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Sitting: 2-3 Hours * Standing: 4-5 Hours * Walking: 4-5 Hours * Stooping: 2-3 Hours * Crawling: 2-3 Hours * Kneeling: 2-3 Hours * Bending: 2-3 Hours * Reaching (above your head): 2-3 Hours * Climbing: 0-1 Hours * Grasping: 4-5 Hours Lifting Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Occasionally Carrying Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs: Occasionally * Over 100 lbs: Never Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Continuously * Color Vision: Frequently * Peripheral Vision: Occasionally * Depth Perception: Frequently * Hearing: Continuously Pushing/Pulling Requirements * 0 - 15 lbs*: Continuously * 16 - 50 lbs*: Frequently * 51 - 100 lbs*: Frequently * Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #INDEVT #LI-TJ1

Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Responsibilities Details and cleans vehicle for customer delivery. Performs pre-wash on vehicle. Provides general maintenance to shop grounds. Qualifications Ability to receive direction and work well with others. Some experience in automotive field preferred but not required. Reliable work history. Strong attention to detail. Must be able to pass thorough background check. Must have valid Driver's License Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Posted Min Pay Rate USD $13.75/Hr. Posted Max Pay Rate USD $24.50/Hr.

**Champions Do More** As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. **Responsibilities** - Examines damaged vehicle and efficiently plans repair process. - Works and communicates with others on vehicle repair status. - Performs quality repairs while keeping on-time status in mind. - Makes decisions on repair vs. replace considering safety, cost, and cycle time. - Removes upholstery, accessories, electrical and hydraulic window operating equipment, and trim to gain access to vehicle and fenders. - Participates in all required safety meetings. - Files, grinds, and sands repaired surfaces, using power tools and hand tools. - Directs the work of an apprentice in the performance of tasks when needed, i.e., unusual problems or questions and explains procedures to assistant. **Qualifications** - Ability to use frame machine. - Certification in body repair preferred. - Knowledge of vehicle repair process by manufacturer. - I-CAR welding certified. - Skill in analyzing and interpreting measuring data. - Ability to supervise repair personnel. - Must be able to pass thorough background check **Benefits** The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: + Medical Insurance + Dental Insurance + Vision Insurance + Group Life Insurance + Disability Insurance + 401k Retirement Plan with match + Referral Bonus ("Cash From Crash") + 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. This position is paid on a commission/ flag rate structure. Flag pay is guaranteed to meet local minimum wage requirements for all hours worked each week. The compensation range listed is the average flag pay range for a typical full-time employee in this position. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Submit a Referral **Posted Min Pay Rate** USD $65,000.00/Yr. **Posted Max Pay Rate** USD $160,020.00/Yr. **ID** _2025-14640_ **Category** _Body Technician_ **Position Type** _Regular Full-Time_ **Location : Postal Code** _66062_ **_Location : Address_** _2202 N Rogers Rd_ **Remote** _No_ **Posted Min Pay Rate** _USD $65,000.00/Yr._ **Posted Max Pay Rate** _USD $160,020.00/Yr._ **Prioritization** _Tier 2 - Staffing Needs_

NATIONAL COLLEGE LEADERSHIP PROGRAM The very core of Encore is our creative and skilled team members. We create live-event solutions that connect and inspire people around the world. With a customer-first mindset and a hospitality focus, we have an unmatched breadth and depth of event production services to support our customers through every step in the event planning and management process. With a global footprint reaching more than 20 countries, we have experienced tremendous growth in recent years, extending the solutions we provide customers to create in-person, virtual and hybrid event experiences. As we continue to expand, Encore is seeking individuals interested in a career in operations management or sales throughout North America. Our National College Leadership Program typically starts in June or July, and we are accepting applications where you can "Make Your Moment". Upon successful completion of the 5-month Manager in Training program, individuals will be prepared for immediate placement into an operations, production, or sales manager role within our nationwide network of 2,100 venues including luxury hotels, casinos, and conference center properties. If you are graduating within the Fall class of 2025 or Spring class of 2026, this leadership program can be a great opportunity for you. Discover a place where you can build a career that's packed with development opportunities, mobility, rewards, and an energizing and connected culture. We call it our Focus on You. At Encore, you'll join a team that brings productions, meetings, and events to life for some of the biggest companies on the planet. We'll give you all the support and training you need to make an impact on our clients and your future - from cutting-edge technology to blended learning and role-based development programs. Ready to take the stage? Make your moment. **Qualified candidates must possess the following background:** - 4-year college graduate with a BA/BS degree required; preference for Hospitality, Business/Management, Communications, Event Management, Theater, or related field. - At least 1 year of related professional work experience or a combination of employment/internships. Prior experience in management, operations, technology and/or hospitality is a plus. - Strong interest in a management career with the opportunity for advancement and promotion. - Excellent communication, listening, and presentation skills. - Effective leadership abilities and customer satisfaction focus. - Technical aptitude demonstrated through interest and exposure to new technology. - Ability to work at a hotel location within major metro markets. - Willingness to relocate within the US. Flexibility is important. Training - Trainees participate in Technical, Operations and Sales rotations. - Hands-on learning in venues alongside our field leaders. - Instructor-led training conducted at the corporate office in Chicago, IL. - Certifications through online courses from the following ENCORE University Academies - Leadership, Technical, Operations, Sales, and Service. Competencies: Deliver World Class Service - Hospitality - Ownership Do The Right Thing - Demonstrates Self-Awareness Drive Results - Ensures Accountability See The Big Picture - Decision Quality - Manages Complexity Value People - Collaborates Encore offers an excellent compensation and benefits package including health insurance and participation in a 401K plan. Candidates will receive a base salary and can earn a base salary + bonus incentive upon placement as an Operations Manager, Associate Producer, Director of Events or Venue Sales Manager (placement will occur immediately upon completion of the training). Most importantly, we empower team members to make significant contributions to our business while developing their careers. Locations: Encore provides service in over 2100 locations throughout the U.S., Canada, Mexico, and Europe. Below are locations where we typically place trainees during and after completion of the program: West- Orange County, Los Angeles, San Diego, San Francisco, Seattle, Las Vegas Southwest- Dallas, San Antonio, Austin, Denver, Phoenix Midwest- Chicago, Nashville, Memphis Southeast- Atlanta, Miami, Orlando, Tampa, Charlotte, Puerto Rico Northeast- Boston, New York, Philadelphia, DC Metro Area Canada- Toronto, Vancouver We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform criminal background screening and pre-employment substance abuse testing. To apply, visit ************************* and search "National College Leadership Program". The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.