Lead Developer jobs at Crate and Barrel - 2061 jobs

A leading consumer goods company in Hoboken is seeking an Associate Director for CMI Skin Cleansing Demand Generation. This role involves leading consumer insights for key brands like Dove and Axe, conducting market research, and managing cross-functional teams. Candidates should have over 10 years of expertise in data analytics and market research, with strong leadership capabilities. The position offers a competitive salary ranging from $141,680 to $212,520, along with bonus and long-term incentives. #J-18808-Ljbffr

Glue is a well-funded startup working on the next generation of work communication tools. We believe that today's work chat is noisy, unstructured, and not designed for productivity. We're drawing from decades of communication innovation in structured notes, email, groups, and real-time messaging to create a tool that gets out of the way and lets teams exchange information and make decisions in a more natural way. We're looking for an AI/ML Engineer with a strong foundation in large language models (LLMs) and retrieval-augmented generation (RAG) to help us build smart, useful, and scalable AI features. You'll work across the stack-from prototyping prompts and pipelines to shipping production systems-and play a key role in evaluating model performance and behavior. You'll collaborate across engineering, product, and design to ship experiences that feel magical-but are grounded in robust infrastructure and measurable outcomes. About You: Have shipped across the stack to production-from data ingestion and model integration to serving and monitoring-and understand what it takes to build resilient ML-powered features. Have dealt with issues like latency, cost, edge cases, and prompt brittleness, and you've built systems that people rely on Understand the nuances of RAG systems, including text chunking, hybrid retrieval (semantic + keyword), vector store tuning, and relevance optimization. A self-starter, a builder, a doer. You know how to architect a project the “right way”, but also know when to ask about requirements and make tradeoffs depending on the maturity of the project Care about details but know when to avoid getting lost in the weeds and prioritize the immediate outcomes needed. Want to be part of a scrappy, early team who is building something ambitious and exciting. What will help you succeed: 5+ years of engineering experience, ideally including ML, NLP, or applied AI experience 2+ years hands-on with LLMs, transformers, and production-grade generative AI systems 2+ years of experience with a server-side language such as Go, TypeScript, Python, etc. Experience building RAG systems using frameworks like LangChain, LlamaIndex, or custom stacks Experience with multi-modal inputs, fine-tuning open models, or orchestrating agent-style systems Familiarity with evaluation techniques, tooling (e.g., Braintrust, Promptfoo, etc.) and quality metrics Independent and self motivated-maintaining side projects or libraries a major plus We offer a competitive salary in addition to significant equity, a generous healthcare package, and whatever equipment you need to excel at your job. Flexible vacation policy-we're moving quickly but want a sustainable culture. This role will work out of our lovely San Francisco office. Glue is committed to providing equal employment opportunities for all applicants and employees. Glue doesn't discriminate on the basis of any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, family care or medical leave status, marital status, domestic partner status, military and veteran status, or any other characteristic protected by US federal, state or local laws, or the laws of the country or jurisdiction where you work. #J-18808-Ljbffr

The Skywalker Sound Development Group is looking for a Software Engineer to join our team. The Skysound Development Group is developing the set of next-generation tools for audio soundtracks and media distribution. We aim, through the synthesis of institutional wisdom of creative, high quality audio with cutting-edge software engineering, to bridge the divide between content creation and audience experience. As a Software Engineer within the Group, you will play a key role in conceiving and developing tools to help usher in the new era of post production audio content creation, working in areas such as application development, cloud computing, database, and state-of-the-art security implementation. The Development Group works closely with master audio content creators to produce novel technology for immediate utilization. This role is considered Hybrid, which means the employee will work 2-3 days onsite at our Nicasio office and occasionally from home. What you'll do Design and implement media pipeline components and modules Iterate and prototype new features during project evolution Implement and maintain secure code practices, utilizing security and scanning toolsets Address and develop multiple project components in parallel Research and incorporate state-of-the-art approaches to recognized challenges Proactively identify and address areas for improved efficiency and product quality Collaborate with team members in shared libraries, techniques and code responsibilities What we're looking for Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent professional experience. 4+ years of prior experience with media-based software workflows Proficiency with Go, JavaScript/TypeScript, and Python Some familiarity with C/C++ and low-level toolchains such as Makefile Well-rounded experience in front-end and back-end development Strong implementer of defensive coding techniques to mitigate security risks Strong object-oriented programming experience with test-driven development Vast experience in database design and implementation including relational and in-memory databases Familiarity with open-source and cloud-based message brokers and serverless Experience with container-based development and deployments Strong foundational knowledge of API architectures including REST and gRPC Fundamental understanding of Git, Kubernetes, and continuous integration Strong understanding of media-based workflows and media metadata Must be detail oriented and organized, possess strong communication skills, and be able to handle a variety of tasks in an efficient manner. Preferred experience Developed front-end interfaces with React or similar technologies Experience with cross-platform software projects Strong information system security knowledge The hiring range for this position in San Francisco, CA is $128,700 to $172,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. Disability Accommodation for Employment Applications The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs Link opens in new window . We will only respond to those requests that are related to the accessibility of the online application system due to a disability. #J-18808-Ljbffr

A leading FMCG company in Hoboken is looking for a Total Compensation Manager. This role involves managing the North America Total Compensation processes, ensuring compliance, and developing innovative reward strategies. The ideal candidate has 6 to 8 years of compensation management experience, strong analytical skills, and is proficient in Excel and Workday. The position offers a competitive pay range and eligibility for bonuses and long-term incentives, along with comprehensive benefits. #J-18808-Ljbffr

About Us Sieve is the only AI research lab exclusively focused on video data. We combine exabyte-scale video infrastructure, novel video understanding techniques, and dozens of data sources to develop datasets that push the frontier of video modeling. Video makes up 80% of internet traffic and has become the enabling digital medium powering creativity, communication, gaming, AR/VR, and robotics. Sieve exists to solve the biggest bottleneck in growth of these applications: high-quality training data. We've partnered with top AI labs and did $XXM last quarter alone, as a team of just 12 people. We also raised our Series A earlier this year from Tier 1 firms such as Matrix Partners, Swift Ventures, Y Combinator, and AI Grant. About the Role As a software engineer at Sieve, you'll work across the stack to build and scale the data pipelines that create the datasets we deliver to customers. You'll have ownership over projects end-to-end: from how data is sourced and curated, to developing ML filters, improving system efficiency, and building internal dashboards for QA and delivery. You'll play a critical role in ensuring customers receive high-quality data on time, every time. This role is ideal for someone who thrives on solving hard problems, enjoys working directly with customers pushing the frontier of Video AI, and wants to be challenged to achieve at the highest level. Requirements Strong Python developer, experience in Go or Typescript also welcome Excellent communication skills, especially with customers and external teams Motivated by hard problems that require working late nights and weekends Writes clean, maintainable code Able to context switch at a moment's notice Bonus: Experience as an early hire at a startup Bonus: Active GitHub or portfolio projects In-person at our SF HQ #J-18808-Ljbffr

A leading financial technology company in McLean, VA is seeking a Software Engineer to design and maintain secure, scalable web services. This role demands a full stack engineer capable of contributing across various aspects of the software development process. Ideal candidates will possess significant experience in software engineering, particularly with JavaScript, TypeScript, and AWS. Range offers competitive health benefits, 401(k), and opportunities for equity and career growth while promoting a diverse and inclusive workplace. #J-18808-Ljbffr

A leading space technology company is seeking a Senior Software Engineer to expand autonomous satellite operations. This role requires a Bachelor's in Computer Science and 5+ years of experience in web services, proficiency in Python, and knowledge of RESTful APIs. The engineer will design, develop, and maintain mission control systems and work collaboratively with multidisciplinary teams. The position offers a salary range of $155,000 - $185,000, with benefits including flexible time off and stock options. #J-18808-Ljbffr

Umbra is an American space technology company delivering advanced systems, from sensors to spacecraft, that empower customers worldwide with unmatched access to critical information from space. Our mission is simple and ambitious: redefine space- for people, systems, and missions in every domain. Umbra's ecosystem operates through three business units: Remote Sensing (the data), Space Systems (the components), and Mission Solutions (the platforms). Together, our teams develop capabilities that deliver persistent access, resilient performance, and mission‑ready solutions, advancing U.S. space leadership while keeping the world safe and informed. About the Team Remote Sensing - The Data Remote Sensing is where Umbra got its start, and our agile Synthetic Aperture Radar (SAR) constellation remains the most capable on the market. We transform satellite data into real‑world, actionable insights that strengthen U.S. national security and intelligence, support disaster response, and advance scientific discovery. Our team delivers data at scale with unmatched quality, persistence, and the speed and responsiveness our partners demand. If you want to work on cutting‑edge space technology that's redefining what's possible in remote sensing, you belong here at Umbra. About the Job We are seeking a Senior Software Engineer to join our Command, Control, and Communications team and help expand our capacity to design, build, and maintain the critical systems that support our autonomous satellite operations. The individual filling this position will collaborate with product owners and multidisciplinary engineering teams to analyze, develop, and maintain backend software. In this role, you will take ownership of key services alongside our existing engineers, helping distribute operational responsibility and accelerate our roadmap delivery. Our aim is to hire this position to work in either our Santa Barbara/Goleta, CA office, Arlington, VA office, or Reston, VA office (coming soon). Key Responsibilities Design, develop, and maintain reliable, scalable, and secure mission control and communications systems. Take shared ownership of critical services, reducing single‑threaded dependencies and improving team resilience. Contribute to architectural decisions and influence system design for reliability and maintainability. Collaborate with cross‑functional teams, including operations and platform engineering, to deliver end‑to‑end solutions. Participate in on‑call rotations and ensure system uptime and performance goals are met. Required Qualifications Bachelor of Science in Computer Science or equivalent experience. 5-8+ years of professional experience developing highly available web services with server‑side scripting languages, preferably Python. 3-5+ years of experience designing, developing, and testing intuitive and well‑documented commercial RESTful API. Demonstrated foundational understanding of software architecture, event‑driven microservices, interface design, and automated testing patterns. 2+ years of professional experience developing automated build and test pipelines in a CI/CD lifecycle. Experience with database‑backed applications and relational database concepts, preferably Postgres. Solid understanding of cloud and application security, access control, and identity management. Good communication skills, ability to work collaboratively in a team environment, and willingness to learn new skills and technology. Experience developing Kubernetes/Docker containerized services. Ability to obtain and maintain a U.S. Government security clearance. Applicants must be U.S. citizens to obtain and maintain a security clearance. Experience with AWS or other cloud computing platforms. Desired Qualifications Experience working in the aerospace industry. Experience building software to automate space operations. Experience building custom GIS applications, STAC, or other imagery based APIs. Strong understanding of infrastructure monitoring principles, best practices, and implementation. Experience designing and documenting APIs with Swagger/OpenAPI. Familiarity or proficiency with Rust. Active security clearance. Benefits Flexible Time Off, Sick, Family & Medical Leave Medical, Dental, Vision, Life, LTD, STD (employer funded) Vol Life, Critical Illness, Accidental, Hospital Indemnity, Pet Insurance (employee funded) 401k with 3% non‑elective company contribution Stock Options Free parking Free lunch in office daily Umbra is an Equal Opportunity Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. U.S. Citizenship is required for all positions requiring an active U.S. Government security clearance or the ability to obtain and maintain a security clearance. Employment Eligibility Verification In compliance with federal laws, all hired persons will be required to verify their identity and eligibility to work in the United States by completing the required Employment Eligibility Verification Form (I‑9 Form) upon hire. ITAR/EAR Requirements This position may include access to technology and/or data that is subject to U.S. export controls pursuant to ITAR and EAR. To comply with federal export controls, all persons hired must be a U.S. citizen, U.S. national, U.S. lawful permanent resident, refugee or asylee as defined by 8 U.S.C. § 1324b(a)(3), or must otherwise be eligible to obtain the required authorizations from the U.S. Department of State and/or U.S. Department of Commerce as applicable. Pay Transparency This job posting may cover multiple career levels. To ensure greater transparency, we provide base salary ranges for all roles, regardless of location. Our standard pay ranges are based on the role's function and level, benchmarked against similar growth‑stage companies. Compensation may vary based on geographical location, as certain regions may have different cost‑of‑living factors. The final offer will also be influenced by the candidate's skills, responsibilities, and relevant experience. Compensation Range The Compensation Range for this role is $155,000 - $185,000 DOE. #J-18808-Ljbffr

A leading space technology firm in Santa Barbara is seeking a Senior Software Engineer to join their Command, Control, and Communications team. This role entails design, development, and maintenance of critical systems for autonomous satellite operations. Candidates should possess a strong background in web service development, RESTful APIs, and security practices. In addition, experience with Docker and Kubernetes is highly desirable. Offering competitive compensation, this opportunity is ideal for those passionate about cutting-edge space technology. #J-18808-Ljbffr

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do As a Software Engineer on our Site Reliability team at Sierra, you will be responsible for defining and building the foundation of reliability, observability, and scalability across Sierra's AI-driven infrastructure. You'll partner closely with our core engineering and product teams to ensure our systems are highly available, efficient, and built for growth. Own Sierra's observability stack-monitoring, alerting, logging, and tracing-to give engineers clear visibility into system health and performance. Partner with product and platform engineers to design systems that are reliable and scalable from day one-not as an afterthought. Design and implement scalable, reliable, and secure cloud infrastructure (AWS) using Terraform and modern DevOps tooling. Improve the reliability and scalability of our LLM deployments, ensuring robust, performant, and cost-effective operation. Lead improvements to deployment pipelines, CI/CD tooling, and incident management processes to reduce downtime and response time. Define the foundation of SRE practices at Sierra, influencing culture, tooling, and best practices across the engineering org. What you'll bring 5+ years of hands‑on experience in Site Reliability or Infrastructure engineering roles for complex SaaS or cloud‑based systems. Experience designing for availability, scalability, and reliability at both infrastructure and application layers. Deep experience with Terraform, AWS services, container orchestration, and cloud networking (including IAM and VPC architecture). Strong background in observability systems (e.g., Prometheus, Grafana, Datadog, or similar). Experience working with enterprise customers and familiarity with their compliance and networking needs along with integration patterns. Comfortable working in fast‑moving environments and collaborating across product, ML, and core engineering teams. Degree in Computer Science or a related field, or equivalent professional experience. Even better... Experience with LLM infrastructure-optimizing inference performance, managing fine‑tuned models, or large‑scale model deployment. Past experience in an early‑stage startup environment, especially defining SRE culture and tooling from scratch. Familiarity with incident management automation or self‑healing infrastructure patterns. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self‑reflect to continuously self‑improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full‑time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full‑time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. #J-18808-Ljbffr

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in‑person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co‑founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co‑CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co‑creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Sierra's engineering team has ~40 mostly senior engineers, including Mihai, Belinda, Arya, and Wei. We work in small, autonomous teams oriented around customer problems. Here are some examples of what you'll work on: Agentic Loop: What primitives do we need to build agents that are steerable and verifiable, but also conversational and empathetic? How do we future‑proof this as LLMs evolve? Retrieval: How do we ground answers in a customer's knowledge base? How do we use retrieved context conversationally, handling cases where the answer is unclear or needs clarification from the user? Evals: How do we measure an agent's quality? How do we empower our customers to improve agent quality? What you'll bring A passion for being on the frontier of AI products. Motivation and high‑agency to drive outcomes - we have a high‑autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact. Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity. 4+ years hands‑on experience building production products and systems. Experience and comfort to build and ship full‑stack solutions. Degree in Computer Science or related field, or equivalent professional experience. Even better… Experience building AI‑powered products. A sharp eye for design. Experience with Go and Typescript. Experience building developer tooling, programming languages, or databases. Leadership experience on technical projects or teams. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self‑reflect to continuously self‑improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full‑time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full‑time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. #J-18808-Ljbffr

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in‑person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co‑founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co‑CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co‑creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do As a Software Engineer, Infrastructure at Sierra, you will be responsible for designing, building, and maintaining the core systems that make our AI platform possible. You'll focus on making Sierra's infrastructure secure, reliable, and scalable, enabling product teams to deliver with speed and confidence. Ensure the reliability, scalability, and performance of our platform and LLM inference serving as we rapidly grow traffic. Build and maintain cloud infrastructure using Terraform to ensure scalable, secure, and reproducible environments. Create and maintain a self‑serve infrastructure platform that enables the rest of engineering to deploy and operate services. Own and evolve CI/CD pipelines and release management, enabling fast, reliable deployments for Sierra's platform. Architect and operate distributed systems that leverage distributed databases, retrieval systems, and ML models. Develop and maintain core data serving abstractions along with authentication and security features (SSO, RBAC, authentication controls). Navigate and integrate our stack with enterprise customer environments in scalable and maintainable ways. Enhance observability tooling (metrics, logging, tracing) to provide deep visibility into platform health and performance. Lead and participate in incident management, improving system resilience through proactive monitoring, root cause analysis, and postmortems. What you'll bring Strong software engineering background with 5-7+ years of hands‑on development experience in highly technical products. A strong inclination towards building automation, tooling, and platform, along with designing maintainable systems. Proven experience with cloud platforms (AWS, GCP, or Azure) and infrastructure as code (Terraform preferred). Hands‑on expertise in CI/CD systems, release management, and container orchestration (e.g., Docker, Kubernetes). Experience with observability tools (Prometheus, Grafana, Datadog, OpenTelemetry, etc.). Experience in incident response and operating distributed systems in production. Degree in Computer Science or related field, or equivalent professional experience Even better… Production experience working with LLMs and machine learning models. Background in distributed systems, running SaaS services at scale, and agentic architecture. Familiarity with security and authentication protocols (OAuth, SSO, mTLS). Previous experience in a fast‑paced startup environment or platform/infra‑focused team. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self‑reflect to continuously self‑improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full‑time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full‑time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. #J-18808-Ljbffr

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, France, Singapore, and Japan. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. The role We're looking for a Software Engineer focused on iOS and/or Android to own our Experience SDKs - the native building blocks our customers use to embed Sierra's chat and voice agents into their mobile apps. You'll be the technical lead for how Sierra shows up on mobile: UI surfaces, animations, voice interactions, performance, and deep operating-system integrations. You'll work closely with design and our web frontend team to make the mobile experience feel as considered and cohesive as our core product. What you'll do Own the mobile Experience SDKs for iOS and Android. Lead the architecture, implementation, and evolution of our native SDKs that embed Sierra chat and voice agents into customer apps. Make them a joy to integrate for other engineers and a delight to use for end users. Deepen OS-level integrations and interactions. Push into platform-native capabilities: notifications, background execution, voice and audio routing, app extensions, system share sheets, in-app attachments, deep links, and other operating-system surfaces that make agents feel truly “at home” on each platform. Design and ship best-in-class mobile interfaces. Work hand-in-hand with our design team to translate Figma concepts into fluid, responsive mobile experiences. Sweat the details on motion, gesture handling, transitions, and accessibility so the agent feels fast, natural, and trustworthy on every device. Create a robust SDK developer experience. Define clear APIs, documentation, and sample apps that make it simple for customer engineering teams to integrate Sierra. Focus on stability, versioning, upgrade paths, and metrics so that our mobile surfaces are as reliable as they are beautiful. Collaborate tightly with web frontend and product teams. Partner with our React/TypeScript frontend engineers to keep interactions, visual language, and behavior coherent across web and mobile. Work closely with product and PMM to bring new agent features to mobile in a way that feels native to each platform. Champion quality, performance, and craftsmanship. Set the bar for mobile engineering quality at Sierra: smooth animations, low latency, resilient offline behavior, and thoughtful error states. Instrument and profile the experience, then iterate to keep it fast and reliable at scale. Work across the stack when needed. While your center of gravity will be Swift and/or Kotlin, you'll occasionally dip into backend services (Go, GraphQL) or frontend code to unblock features or fine-tune end-to-end flows, working with the broader Product Engineering team. What you'll bring Deep mobile engineering expertise. Significant experience (typically 6-10+ years) building high-quality native mobile apps or SDKs on iOS (Swift) and/or Android (Kotlin). You've shipped production code used by large numbers of users and have the scars and judgment that come with that. Strong SDK and API design instincts. You've built or maintained SDKs, libraries, or shared frameworks before. You care about clean API surfaces, versioning, and backward compatibility, and you empathize with external developers trying to integrate your work. Product and UX sensitivity. You have a good feel for interaction design and visual quality. You notice details like animation timing, gesture ergonomics, and accessibility, and you're willing to iterate with design until the experience feels “just right.” This lines up strongly with our value of craftsmanship. High-bandwidth collaboration. You communicate clearly with designers, product managers, and other engineers. You can walk through tradeoffs, explain constraints, and adjust plans quickly as we learn from customers. Strong sense of ownership. You're comfortable owning big areas end to end, from rough concept through launch and iteration. You've thrived in fast-moving environments, can operate with limited structure, and care about shipping meaningful improvements quickly without sacrificing quality. Solid understanding of the broader stack. You don't need to be a backend specialist, but you understand how APIs, authentication, data models, and performance characteristics impact the mobile experience. Experience with GraphQL and/or Go is a plus. Even better… You've built mobile SDKs or framework-style products that other teams integrate into their own applications. You have experience with real-time or media-heavy experiences (messaging, voice, video, or streaming UI). You've worked on design systems, component libraries, or shared UI kits across platforms, and know how to balance consistency with platform-native conventions. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. #J-18808-Ljbffr

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in‑person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co‑CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co‑creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Sierra's engineering team has ~40 mostly senior engineers, including Mihai, Belinda, Arya, and Wei. We work in small, autonomous teams oriented around customer problems. Here are some examples of what you'll work on: Transcription: How do we enable accurate speech‑to‑text and automatic speech recognition across 100s of languages? What infrastructure do we need to do this at low latency? Synthesis: How do we generate speech that is precise and matches each customer's desired brand and style? Runtime: How do we adapt our agentic loop to accept real‑time streams of audio, instead of just text? How do we ensure we handle interruptions, disconnects, and transfers reliably? Scaling: Build the infrastructure to enable Sierra to handle millions of calls a day. Telephony: Build real‑time integrations to telephony systems and call centers to enable Sierra to pick up the phone, and make outbound phone calls, reliably. What you'll bring A passion for being on the frontier of AI products. Motivation and high‑agency to drive outcomes - we have a high‑autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact. Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity. 4+ years hands‑on experience building production products and systems. Experience and comfort to build and ship full‑stack solutions. Degree in Computer Science or related field, or equivalent professional experience. Even better... Experience building AI‑powered products. A sharp eye for design. Experience with Go and Typescript. Experience building developer tooling, programming languages, or databases. Leadership experience on technical projects or teams. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self‑reflect to continuously self‑improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full‑time employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan (e.g., 401K, pension) with Sierra match Parental Leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full‑time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. #J-18808-Ljbffr

Death is our only foe. Blueprint was founded by Bryan Johnson, who has the world's best comprehensive biomarkers. He is quantitatively the healthiest person on the planet. Blueprint is methodically built on science. Bryan freely shares his protocol, learnings and data with everyone to use. Blueprint has also developed a family of nutritional products to make the benefits of the Blueprint protocol affordable and available to all. We're a small, tightknit team working to clean up the global food supply, provide healthy food to everyone, and build Don't Die into the most influential ideology in the world. We move quickly, work efficiently, and enjoy an environment defined by competence We're looking for a Backend Software Engineer who loves to build things that matter. You'll help architect and implement the foundation of Blueprint's core systems, from data pipelines and APIs to AI integrations that make sense of complex biological data. This is an opportunity to join Blueprint at the very beginning. You'll work directly with product and design to build scalable services that will power intelligent, health-optimizing user experiences. We're building fast, experimenting constantly, and learning as we go. If you love working on challenging systems, writing clean code, and shaping the technical DNA of an early product, this is for you. Position Responsibilities Design, build, and maintain scalable backend systems and APIs from the ground up. Write clean, maintainable, well-tested code that powers high-performance experiences. Collaborate closely with product and design to integrate large language models (LLMs) and data-driven features. Architect infrastructure that supports real-time data processing and intelligent insights. Develop tools and services to diagnose, monitor, and optimize system performance. Contribute to early architectural decisions, ensuring the system can scale gracefully. Document designs, write thoughtful technical specs, and participate in peer reviews. Basic Qualifications 3+ years of experience building and shipping high-scale backend systems. Fluent in TypeScript, NodeJS, and Postgres Strong computer science fundamentals including data structures, algorithms, distributed systems, and databases Hands-on experience building and consuming APIs and working with AWS services (Lambda, Aurora, S3, DynamoDB, Cognito, VPC, API Gateway, Route53, etc.) Excellent communication and collaboration skills, especially in cross-functional teams Curiosity and enthusiasm for applying AI and LLMs to real-world applications Preferred Skills Experience designing systems that handle high data throughput or complex data processing. Familiarity with AI/ML pipelines, model deployment, or LLM integration. Knowledge of search systems, streaming data frameworks, or vector databases. Background in health tech, analytics, or personalization systems. Contributions to open-source projects or building products from 0 to 1. Salary Range: $180,000 - $250,000 + equity + benefits #J-18808-Ljbffr

Death is our only foe. Blueprint was founded by Bryan Johnson, who has the world's best comprehensive biomarkers. He is quantitatively the healthiest person on the planet. Blueprint is methodically built on science. Bryan freely shares his protocol, learnings and data with everyone to use. Blueprint has also developed a family of nutritional products to make the benefits of the Blueprint protocol affordable and available to all. We're a small, tight-knit team working to clean up the global food supply, provide healthy food to everyone, and build Don't Die into the most influential ideology in the world. We move quickly, work efficiently, and enjoy an environment defined by competence. We're looking for a Frontend Engineer who loves to craft elegant, high-performance web experiences. You'll be one of the early engineers shaping Blueprint's digital experience, building interfaces that make complex biological and AI-driven insights simple, clear, and engaging. You'll collaborate closely with design, product, and backend teams to bring data to life through rich visualizations and intelligent interactions powered by LLMs and other AI models. This is a role for someone who thrives in a fast-moving, creative environment and takes pride in creating user experiences that feel as good as they look. Position Responsibilities Build and ship the first versions of Blueprint's web experience using React, TypeScript, and modern frameworks like Next.js. Work closely with product and design teams to translate ideas into fast, intuitive, and beautiful user interfaces. Integrate LLMs and AI-driven features into the frontend to create adaptive and personalized experiences. Ensure frontend performance, scalability, and security at every stage of development. Write clean, maintainable, and well-tested code and participate actively in code reviews. Collaborate with backend and data teams to design efficient APIs and data models. Contribute to the early architecture and design decisions that will shape Blueprint's digital platform. Basic Qualifications 5+ years of experience building high-traffic or large-scale web applications. Strong proficiency in JavaScript (ES6+), TypeScript, React, and ideally Next.js. Deep understanding of responsive design, modern frontend architecture, and performance optimization. Ability to take a project from concept to production with minimal oversight. Excellent communication skills and a collaborative mindset. Curiosity and excitement for working with AI models and LLMs to create next-generation user experiences. Preferred Skills Experience integrating with APIs, LLM endpoints, or ML-powered services. Exposure to backend systems or CI/CD pipelines. Experience working in an early-stage startup or small, fast-moving team. A strong eye for design and detail. Salary Range: $180,000-$250,000 + equity + benefits #J-18808-Ljbffr

A leading audio-visual services provider is seeking a Sr. Technical Lead in Boston, MA. The role focuses on ensuring high-quality execution of events through the setup and management of audiovisual equipment. Responsibilities include mentoring team members, providing exceptional customer service, and troubleshooting technical issues on-site. Candidates should hold a Bachelor's degree and have a minimum of 2 years in a related field. A valid driver's license is required. This position offers competitive pay and opportunities for professional growth. #J-18808-Ljbffr

The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Dir, Operations or DET. Key Job Responsibilities Equipment Operation Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. Troubleshoots technical issues and resolve problems quickly as they arise. Complies with all Company security and safety measures. Ensures equipment is secure from theft and/or damage when in use. Customer Service Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction. Understands and fosters the hotel/client relationship. Training/Staff Development Creates an atmosphere that fosters the development of technical and leadership skills in other employees. Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed. Event Supervision Performs advanced work (pre/during/post event) with operations team members. Supervises and directs other technicians during an event. Equipment Maintenance Assists team with proper security, storage, transportation, and maintenance of equipment. Performs inventory and forecasting of equipment needs. Job Qualifications Bachelor's Degree is preferred. 2+ years of field experience in specialty area is required. 2-3 years of customer service or hospitality experience is preferred. Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: **************************** External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path here:********************************************* Ability to interact professionally and effectively with a diverse work force, customer base and senior level management. Strong customer, client and coworker interface experience and abilities. A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. Must be able to lift 50 lbs. Competencies Deliver World Class Service Hospitality Ownership Do The Right Thing Demonstrates Self-Awareness Drive Results Ensures Accountability See The Big Picture Decision Quality Manages Complexity Value People Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team Member Capacity Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: 2-3 Hours Standing: 4-5 Hours Walking: 4-5 Hours Stooping: 2-3 Hours Crawling: 2-3 Hours Kneeling: 2-3 Hours Bending: 2-3 Hours Reaching (above your head): 2-3 Hours Climbing: 0-1 Hours Grasping: 4-5 Hours Lifting Requirements 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Carrying Requirements 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Never Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Continuously Color Vision: Frequently Peripheral Vision: Occasionally Depth Perception: Frequently Hearing: Continuously Pushing/Pulling Requirements 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs*: Frequently Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk (*) indicate activities performed without assistance. Team members must be able to meet the physical demands above in to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Warehouse Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Hourly Pay Range $21.91 - $26.84 Compensation The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Benefits Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. Commitment to Inclusivity We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging. #J-18808-Ljbffr

The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Dir, Operations or DET. Key Job Responsibilities Equipment Operation Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. Troubleshoots technical issues and resolve problems quickly as they arise. Complies with all Company security and safety measures. Ensures equipment is secure from theft and/or damage when in use. Customer Service Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction. Understands and fosters the hotel/client relationship. Training/Staff Development Creates an atmosphere that fosters the development of technical and leadership skills in other employees. Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed. Event Supervision Performs advanced work (pre/during/post event) with operations team members. Supervises and directs other technicians during an event. Equipment Maintenance Assists team with proper security, storage, transportation, and maintenance of equipment. Performs inventory and forecasting of equipment needs. Job Qualifications Bachelor's Degree is preferred. 2+ years of field experience in specialty area is required. 2-3 years of customer service or hospitality experience is preferred. Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: **************************** External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path here:********************************************* Ability to interact professionally and effectively with a diverse workforce, customer base and senior level management. Strong customer, client and coworker interface experience and abilities. A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. Must be able to lift 50 lbs. Competencies Deliver World Class Service Hospitality Ownership Do The Right Thing Demonstrates Self-Awareness Drive Results Ensures Accountability See The Big Picture Decision Quality Manages Complexity Value People Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Sitting: 2-3 Hours Standing: 4-5 Hours Walking: 4-5 Hours Stooping: 2-3 Hours Crawling: 2-3 Hours Kneeling: 2-3 Hours Bending: 2-3 Hours Reaching (above your head): 2-3 Hours Climbing: 0-1 Hours Grasping: 4-5 Hours Lifting Requirements 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Carrying Requirements 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Never Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Continuously Color Vision: Frequently Peripheral Vision: Occasionally Depth Perception: Frequently Hearing: Continuously Pushing/Pulling Requirements 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs*: Frequently Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk (*) indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Hourly Pay Range: $21.91 - $26.84 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging. #J-18808-Ljbffr