Crawford & Company jobs - 225 jobs

🚨 Now Hiring: RN Case Manager - Atlanta, GA Region 🚨 💻 Work from home + local field travel 💰 Salary: Competitive & commensurate with experience 🎉 Quarterly Bonus Opportunities 📚 Free CEUs for licenses & certificates 💳 License & Certification Reimbursement We're looking for an RN with a passion for case management to join our team! ✨ RN degree required ✨ National Certification preferred (CCM, CRC, COHN, CRRC) ✨ Workers' Comp Case Management experience a plus ✅ Your Impact: You'll provide effective case management services in a cost‑effective manner, delivering medical case management consistent with URAC standards, CMSA Standards of Practice, and Broadspire QA Guidelines. You'll support patients/employees receiving benefits under insurance lines including Workers' Compensation, Group Health, Liability, Disability, and Care Management. This is your chance to grow your career, earn great rewards, and enjoy true work-life balance. 👉 Apply today and make an impact in the Atlanta community! Responsibilities Reviews case records and reports, collects and analyzes data, evaluates injured worker/disabled individual's medical status, identifies needs and obstacles to medical case resolution and RTW by providing proactive case management services. Render opinions regarding case costs, treatment plan, outcome and problem areas, and makes recommendations to facilitate case management goals to include RTW. Demonstrates ability to meet administrative requirements, including productivity, time management and QA standards, with a minimum of supervisory intervention. May perform job site evaluations/summaries to facilitate case management process. Facilitates timely return to work date by establishing a professional working relationship with the injured worker/disabled individual, physician, and employer. Coordinate RTW with injured worker, employer and physicians. Maintains contact and communicates with claims adjusters to apprise them of case activity, case direction or secure authorization for services. Maintains contact with all parties involved on case, necessary for case management the injured worker/disabled individual. May obtain records from the branch claims office. May review files for claims adjusters and supervisors for appropriate referral for case management services. May meet with employers to review active files. Makes referrals for Peer reviews and IME's by obtaining and delivering medical records and diagnostic films, notifying injured worker/disabled individual and conferring with physicians. Utilizes clinical expertise and medical resources to interpret medical records and test results and provides assessment accordingly. May spend approximately 70% of their work time traveling to homes, health care providers, job sites and various offices as required facilitating RTW and resolution of cases. Meets monthly production requirements and quality assessment (QA) requirements to ensure a quality product. Reviews cases with supervisor monthly to evaluate files and obtain directions. Upholds the Crawford and Company Code of Business Conduct at all times. Demonstrates excellent customer service, and respect for customers, co-workers, and management. Independently approaches problem solving by appropriate use of research and resources. May perform other related duties as assigned. Qualifications Associate's degree or relevant course work/certification in Nursing is required; BSN Degree is preferred. Minimum of 1-3 years diverse clinical experience and one of the below: Certification as a case manager from the URAC-approved list of certifications (preferred); A registered nurse (RN) license. Must be compliant with state requirements regarding national certifications. General working knowledge of case management practices and ability to quickly learn and apply workers compensation/case management products and services. Excellent oral and written communications skills to effectively facilitate return-to-work solutions within a matrix organization and ensure timely, quality documentation. Excellent analytical and customer service skills to facilitate the resolution of case management problems. Basic computer skills including working knowledge of Microsoft Office products and Lotus Notes. Demonstrated ability to establish collaborative working relationships with claims adjusters, employers, patients, attorneys and all levels of employees. Demonstrated ability to gather and analyze data and establish plans to improve trends, processes, and outcomes. Excellent organizational skills as evidenced by proven ability to handle multiple tasks simultaneously. Demonstrated leadership ability with a basic understanding of supervisory and management principles. Active RN home state licensure in good standing without restrictions with the State Board of Nursing. Must meet specific requirements to provide medical case management services. Minimum of 1 National Certification (CCM, CDMS, CRRN, and COHN) is preferred. If not attained, must plan to take certification exam within proceeding 36 months. National certification must be obtained in order to reach Senior Medical Case Management status. Travel may entail approximately 70% of work time. Must maintain a valid driver's license in state of residence. #LI-RG1

We are currently seeking candidates for a Risk Engineer, Property & Casualty with experience in the insurance, loss control, and/or safety industry. This person will be supporting our Boston, MA underwriting operations, but can be based anywhere in metro Boston or southeastern New England. The Risk Engineer professional operates within the Risk Consulting division and is considered an integral component of our value-added services for commercial insurance policyholders. The position will report to the Regional Risk Consulting Manager and directly support our New England territory. Regular travel is sometimes required throughout the region as business needs warrant. The position requires overnight travel, approximately 2 nights per month. Outside of local and regional client engagement travel, this is a "work from home" position. The primary focus of this position is to provide an understanding of a client's operations to our underwriting team; counsel clients on best practices related to their existing operations and programs (employee safety, fleet, facility maintenance, business continuity, product safety, etc.); assist clients with identifying hazards within their facilities and, as appropriate, provide recommendations for improved practices; discuss and provide Chubb's risk consulting services to meet client needs and/or improve the accounts loss history (i.e. business continuity planning, employee safety training, safety committee support, product safety review and evaluate building fire protection systems). On-site visits with existing and prospective customers will be conducted, and comprehensive reports will be completed that evaluate hazards and controls for adequate risk selection, pricing, and application of underwriting techniques that will lead to profitable growth. Day-to-day activities will include scheduling client visits, processing client correspondence and inquiries, completing reports and following up on recommendations, and coordinating with claims and underwriting partners to ensure we exceed service expectations and consistently support satisfactory risk selection and client retention. Five years or more of experience in property, casualty, and workers' compensation insurance risk management and loss prevention functions, focusing on evaluating hazards and controls Proficiency in hazard identification skills, emphasizing Property, General Liability, Products, & Workers' Compensation coverages Counseling and providing presentations to existing customers on a variety of safety-related topics Comprehensive understanding of existing exposures and safety controls for the following lines of business: property, business interruption, product liability, workers' compensation, and commercial auto. Excellent communication skills, both written and oral Proficient interviewing techniques and technical report writing ability Initiative, effective time management, and ability to function both independently and collaboratively as an integral team member Proficiency in Microsoft Suites to include Excel, PowerPoint, and Adobe Acrobat Prior experience in Casualty lines including GL, Products and WC is desirable. Experience in clean tech and sustainable innovation is also preferred. Education And Certification Bachelor's degree in a field focused on Engineering, Safety & Health, or relative work experience in the risk control/loss control field Possessing relevant professional designations or certifications such as ASP, CSP, CFPS, CIH or ARM is highly desirable

Overview Workers' Compensation Claim Representative I - Remote (CA Jurisdiction, Future Medical / Lien Specialist) Schedule: Monday-Friday, 8:00 AM-4:30 PM PST Salary Range: $60,000-$75,000 annually Reports To: Workers' Compensation Supervisor Accounts: Multiple accounts within the staffing and transportation industries Build Your Career With Purpose at CCMSI At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don't just process claims-we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work , and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day. Job Summary We are seeking an experienced Workers' Compensation Claim Representative I to handle California jurisdiction claims with a focus on lien resolution and lifetime medical management. This remote position supports multiple accounts within the staffing and transportation industries and requires an individual who can manage complex medical issues, negotiate lien settlements, and maintain strong compliance with state and client requirements. This role is ideal for someone who enjoys analytical problem-solving, communicating with medical providers and attorneys, and driving claims toward fair and timely resolution. Important - Please Read Before Applying This is a true insurance claims adjusting role, not an HR, benefits, safety, consulting, or administrative position. Candidates must have direct experience investigating, evaluating, reserving, negotiating, and resolving claims as an adjuster or adjuster supervisor within a carrier, TPA, or similar claims environment. Responsibilities When we hire adjusters at CCMSI, we look for professionals who understand that every claim represents a real person's livelihood, take ownership of outcomes, and see challenges as opportunities to solve problems. Investigate, evaluate, and adjust workers' compensation claims in accordance with established procedures and California regulations. Negotiate and settle liens with lien claimants, medical providers, and applicant attorneys. Handle future medical/lifetime medical claims, ensuring timely authorization and payment of treatment, services, and prescriptions. Review medical reports, legal correspondence, and billing to determine reasonableness and relatedness to ongoing claims. Coordinate with defense counsel and vendors to resolve complex lien disputes. Maintain current and accurate diary, documentation, and billing records. Ensure compliance with CCMSI standards, client requirements, and jurisdictional timeframes. Deliver exceptional customer service to clients, claimants, and internal partners. Qualifications Required: Minimum 2 years of workers' compensation claim handling experience, with exposure to lien resolution and/or lifetime medical management. SIP certification or Experienced Adjuster designation. Excellent written and verbal communication skills. Strong time management and organizational abilities with attention to detail. Proficiency in Microsoft Office programs (Word, Excel, Outlook). Preferred: Prior experience managing claims within the staffing or transportation industries. Bilingual (Spanish) proficiency - highly valued for communicating with claimants, employers, or vendors, but not required. Why You'll Love Working Here 4 weeks PTO + 10 paid holidays in your first year Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP) Career growth: Internal training and advancement opportunities Culture: A supportive, team-based work environment How We Measure Success At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by: Quality claim handling - thorough investigations, strong documentation, well-supported decisions • Compliance & audit performance - adherence to jurisdictional and client standards • Timeliness & accuracy - purposeful file movement and dependable execution • Client partnership - proactive communication and strong follow-through • Professional judgment - owning outcomes and solving problems with integrity • Cultural alignment - believing every claim represents a real person and acting accordingly This is where we shine, and we hire adjusters who want to shine with us. Compensation & Compliance The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. Visa Sponsorship: CCMSI does not provide visa sponsorship for this position. ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations. Our Core Values At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who: Lead with transparency We build trust by being open and listening intently in every interaction. Perform with integrity We choose the right path, even when it is hard. Chase excellence We set the bar high and measure our success. What gets measured gets done. Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own. Win together Our greatest victories come when our clients succeed. We don't just work together-we grow together. If that sounds like your kind of workplace, we'd love to meet you. #NowHiring #WorkersCompensation #ClaimsAdjuster #LienResolution #RemoteJobs #InsuranceCareers #CaliforniaClaims #CareerGrowth #EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #LI-Remote #WorkersComp #WorkersCompensationJobs #WCAdjuster #ClaimsJobs #AdjusterJobs #InsuranceJobs #RemoteAdjuster #CaliforniaJobs #CaliforniaAdjusters #InsuranceProfessionals #RiskManagementJobs #LegalSupportJobs #TPACareers #ClaimsHandling #LienSpecialist #FutureMedicalClaims #RemoteWork #HiringNow #RemoteCareers #JobSearch #LI-Remote We can recommend jobs specifically for you! Click here to get started.

Overview Workers' Compensation Claim Specialist (California Jurisdiction - Remote) Schedule: Monday-Friday, 8:00 AM - 4:30 PM PST Compensation Range: $87,000 - $97,000 annually (based on experience) Work Type: Full-Time | Employee-Owned Company Build Your Career With Purpose at CCMSI At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don't just process claims-we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work , and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day. Job Summary As a Workers' Compensation Claim Specialist, you'll manage a caseload of mostly litigated and complex claims from start to finish (“cradle to grave”). You'll ensure timely benefit payments, coordinate medical treatment through MMI, evaluate reserves, and pursue fair settlements and closure. You'll also work closely with our client to provide exceptional claim outcomes and uphold CCMSI's commitment to quality and compliance. ⚠️ Please Note: This is an experienced insurance adjusting position. It is not an HR, consultant, or risk management role. We're seeking a skilled California workers' compensation adjuster experienced in litigated and complex claims. Applicants without hands-on adjusting experience will not be considered. Responsibilities When we hire adjusters at CCMSI, we look for professionals who understand that every claim represents a real person's livelihood, take ownership of outcomes, and see challenges as opportunities to solve problems. Investigate, evaluate, and adjust California workers' compensation claims in accordance with CCMSI standards and state laws. Manage medical treatment plans and ensure benefits are paid timely and accurately. Evaluate claim reserves and settlement potential; negotiate settlements within authority and client guidelines. Collaborate effectively with clients, attorneys, medical providers, and internal partners. Maintain accurate and timely claim documentation and diary management. Participate in regular file reviews and provide thoughtful updates to the client. Contribute to a supportive, high-performing team culture rooted in employee ownership. Qualifications Required: Proven experience handling California jurisdiction workers' compensation claims (litigated and/or complex). Strong communication, organization, and time management skills. Analytical mindset with sound judgment and decision-making. Proficiency in Microsoft Word and Excel. Preferred: SIP designation (or willingness to obtain). AIC, ARM, or CPCU certification a plus. Bilingual (Spanish) proficiency - highly valued for communicating with claimants, employers, or vendors, but not required. Candidates with less experience may be considered at a lower range within the posted salary band. Why You'll Love Working Here 4 weeks PTO + 10 paid holidays in your first year Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP) Career growth: Internal training and advancement opportunities Culture: A supportive, team-based work environment How We Measure Success At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by: Quality claim handling - thorough investigations, strong documentation, well-supported decisions • Compliance & audit performance - adherence to jurisdictional and client standards • Timeliness & accuracy - purposeful file movement and dependable execution • Client partnership - proactive communication and strong follow-through • Professional judgment - owning outcomes and solving problems with integrity • Cultural alignment - believing every claim represents a real person and acting accordingly This is where we shine, and we hire adjusters who want to shine with us. Compensation & Compliance The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. Visa Sponsorship: CCMSI does not provide visa sponsorship for this position. ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations. Our Core Values At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who: Lead with transparency We build trust by being open and listening intently in every interaction. Perform with integrity We choose the right path, even when it is hard. Chase excellence We set the bar high and measure our success. What gets measured gets done. Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own. Win together Our greatest victories come when our clients succeed. We don't just work together-we grow together. If that sounds like your kind of workplace, we'd love to meet you. #EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #WorkersCompensation #ClaimsAdjuster #CaliforniaJobs #RemoteWork #LI-Remote

The Personal Lines Product Intern on National Team will have a chance to translate data into impactful business insights. As we are advancing Mercury's competitive intelligence analytics, the intern will delve into internal and external data to better understand our products' competitive position in the market, identify opportunities, and make recommendations on our process, tools and data capabilities. The intern will have the opportunity to partner across multiple functions and deliver insights and a working MVP, culminating in a capstone presentation to leadership at program end. Geo-Salary Information An in-person interview may be required during the hiring process Responsibilities Essential Job Functions Based on assigned projects: Create concise deliverables (dashboards, decks, briefs) that translate analysis into recommendations; maintain clear documentation. Contribute to MVP development and deliver a capstone presentation to senior leadership. Maintain compliance alignment and company standards in all communications and artifacts. Paid Internship: $30 per hour Qualifications Education Minimum: Currently pursuing a BS/BA or MS in a quantitative field (Statistics, Economics, Mathematics, Actuarial Science, Data Science, Engineering, Finance). Preferred: Coursework in pricing analytics, segmentation, or operations research. Experience • Be legally eligible to work in the U.S. • Minimum: Currently pursuing a BS/BA or MS in a quantitative field (Statistics, Economics, Mathematics, Actuarial Science, Data Science, Engineering, Finance). • Preferred: Coursework in pricing analytics, segmentation, or operations research. • Minimum 3.0 GPA required, 3.5 or higher GPA preferred. • Enrolled student attending a university program with an expected graduation date on or after August 2025 • Planning to seek full-time employment between December 2026 and September 2027 Preferred Experience • Minimum: Academic or project experience with data analysis and business insight generation. • Preferred: Exposure to P&C insurance fundamentals, product lifecycle, and cross-state considerations. Knowledge and Skills • Minimum: Excel proficiency; familiarity with SQL and one programming language (Python or R); strong communication and teamwork; ability to manipulate, analyze, and model data to address and solve business problems; Willingness to independently learn and make an impact within a team environment • Preferred: Power BI/Tableau, and presentation building; Experience with machine learning. About the Company Why a Mercury Ignite internship • Obtain practical work experience in your field of interest • Network with other interns and industry professionals • Receive personalized coaching and mentorship • Work on real projects and initiatives • Earn a competitive wage If you're interested in launching your career with Mercury Insurance - Apply today! Mercury is an equal opportunity employer, committed to the strength of a diverse workforce Pay Range USD $30.00 - USD $30.00 /Hr.

Mercury Ignite - Your launchpad to a brighter career. Our summer internship program is a 12-week paid internship designed to allow students to gain practical work experience in the insurance product field. We are seeking curious, passionate, and hard-working students from quantitative academic fields to participate in our fully remote summer internship program. The program will be highly collaborative and immersive, with interns working on real business problems that can span multiple business units within the complex insurance landscape. But it won't be all work! Mercury executives will host virtual lunch-and-learns with a small group of interns to discuss career aspirations, interns will get to meet Mercury people leaders and team members throughout the organization, and there will be a multitude of virtual social events. Geo-Salary Information An in-person interview may be required during the hiring process Responsibilities Essential Job Functions Under immediate supervision, the Product Intern will work alongside professionals and mentors within the Products Organization to find smart solutions to complex problems. Interns will collaborate with their mentor and work collectively with different stakeholders across the company. Interns will work directly with a mentor in their field of study while finding solutions to real world problems. Intern may also work with members of leadership and fellow interns within an interactive Agile framework that includes daily stand-ups and weekly tactical problem-solving sessions Interns will also have exposure to join meetings within their respective functions to help further contextualize their work. Over the course of the summer, interns will ultimately build a minimum viable product (MVP) and have a “capstone” opportunity to present those findings to the Mercury leadership team. Internships will begin in June 2026. Paid Internship: $30 per hour Qualifications Education Be legally eligible to work in the U.S Pursuing a Bachelors (BS/BA) or Masters (MS/MA) degree in a scientific/quantitative field Able to provide current GPA, as reported by your school. Minimum 3.0 GPA required, 3.5 or higher preferred. Ability to work 40 hours a week, 12-week internship, beginning in June 2025. Enrolled student attending a university program with an expected graduation date on or after August 2024 Planning to seek full-time employment between December 2025 and September 2026 Experience Solid track record of academic excellence Strong commitment to teamwork, learning and collaboration. If pursuing an Actuarial internship: passed at least 1 CAS/SOA actuarial exam, preferred but not required. Knowledge and Skills Excellent verbal and written communication Ability to manipulate and analyze data to address and solve business problems Willingness to independently learn and make an impact within a team environment Skilled in at least one programming language (such as Python, R, SQL) Proficient in Microsoft Office Suite Preferred but not required: passed at least 1 CAS/SOA actuarial exam About the Company Why a Mercury Ignite internship • Obtain practical work experience in your field of interest • Network with other interns and industry professionals • Receive personalized coaching and mentorship • Work on real projects and initiatives • Earn a competitive wage If you're interested in launching your career with Mercury Insurance - Apply today! Mercury is an equal opportunity employer, committed to the strength of a diverse workforce. Pay Range USD $30.00 - USD $30.00 /Hr.

We are currently seeking candidates for a Manufacturing Specialist with experience in the insurance, loss control, and the safety industry. This person will be supporting our Michigan underwriting operations. The Manufacturing Specialist professional operates within the Risk Consulting Department and is considered an integral component of our value-added services for commercial insurance policyholders. The position will report to the Michigan Risk Consulting Branch Manager and directly support our Michigan territory, along with periodic travel outside the state. Occasional travel is sometimes required throughout the region as business needs warrant. The position requires overnight travel, 2-3 nights per month. Outside of local and regional client engagement travel, this is a "work from home" position. The primary focus of this position is to provide an understanding of a client's operations to our underwriting team; counsel clients on best practices related to their existing operations and programs (property evaluations for large complex locations, new construction projects, sprinkler plan reviews, development of internal guidelines); assist clients with identifying hazards within their facilities and, as appropriate, provide recommendations for improved practices; discuss and provide Chubb's risk consulting services to meet client needs and/or improve the accounts loss ratio. On-site visits with existing and prospective customers will be conducted, and comprehensive reports will be completed that evaluate hazards and controls for adequate risk selection, pricing, and application of underwriting techniques that will lead to profitable growth. Day-to-day activities will include scheduling client visits, processing client correspondence and inquiries, completing reports and following up on recommendations, and coordinating with claims and underwriting partners to ensure we exceed service expectations and consistently support satisfactory risk selection and client retention. Bachelor's degree in a field focused on Engineering, Safety & Health, or relevant work experience in the risk control/loss control field. Possessing relevant professional designations or certifications such as ASP, CSP, PE, or ARM is highly desirable, but not required. 8+ years of experience in property insurance risk management and loss prevention functions. Exhibit a deep knowledge of the manufacturing industry practice, including underwriting strategies, regulatory paradigms, emerging technologies, unique exposures, litigation, loss history, and risk assessment methodology as applicable. Demonstrate advanced proficiency in analyzing moderate to severe manufacturing industry practice exposures and controls across all applicable lines of business Counseling and providing presentations to existing customers on a variety of risk control topics Evaluation and servicing of larger customers in a variety of industries that include industrial, food processing, life sciences, ethanol, biodiesel, warehousing, and power generation. Training and mentoring of new consultants in property conservation, writing of internal standards, and consulting with less experienced staff, NAT/CAT reviews for wind, hail, flood, earthquake, and wildfire. Ability to effectively communicate technical information regarding well-controlled and poorly controlled exposures to various audiences, including clients, underwriters, brokers, or other stakeholders in the industry practice. Initiative, effective time management, and the ability to function both independently and collaboratively as an integral team member. Proficiency in Microsoft Word and Adobe Acrobat. A working knowledge of Microsoft Excel and PowerPoint is preferred. Meet Chubb's Risk Engineer, Katelyn Nassie, sharing her expertise and commitment to excellence in serving every Chubb customer. Craftsmen of Insurance Katelyn's Story - ******************************************************* Check out our State of the Art Training and Education Center Chubb Risk Engineering Center - *********************************************************************************

Reporting to the ESIS Sales SVP, the ESIS Business Development Manager (BDM) leads ESIS' regional sales strategies for unbundled and opportunities bundled with Chubb Global Casualty. The BDM is charged with creating preference with prospective clients by developing relationships with key buying influencers and is responsible for producing profitable new business within the region. Note: This is a hybrid position requiring 3 days in a local office and 2 days working from home when not traveling. Essential Functions and Responsibilities: Sells ESIS' people, products and processes within our defined space and marketplace. Identifies, cultivates and sustains both internal/external relationships and partnerships with the insurance brokerage community, consultants and ultimately targeted clients. Actively develops rapports with potential clients and prospects. Develops an extensive pipeline of clients to assure sales goals and objectives are met short and long term. Establishes sales strategies and tactics for their responsible sales territory. Upon sale of a new client is involved in and oversight role in the client implementation process to guarantee a smooth onboarding process. Efficiently researches and analyzes individual prospects operations in order to pinpoint their exact needs, which creates lucrative opportunities for marketing the company's programs. Focuses on identifying resources that may be required to meet each prospect's demands. Harnesses resources to enable timely and accurate responses to RFPs, proposals, and presentations while ensuring appropriate pricing models. Is the lead role in the sales process, subsequent presentations and negotiations. Designs and implements a yearly sales and service plan including identifying new potential client prospects, accurately forecasting and analyzing their needs, and devising a methodology of presenting the company's proficiency in meeting those needs. Negotiates the terms and conditions with new clients to assure a long-term relationship and profitability are achieved. Works within the authority levels granted the position and works effectively with management and other ESIS leaders to assure legal and compliance needs are followed. Meets and/or exceeds one's stated annual regional sales goals and objectives Bachelor's degree in marketing, finance or business preferred. Strong understanding of claims management services, insurance, and risk management Prior Third Party Administrator (TPA) experience preferred. Sales or business development experience required. Demonstrated pattern of achieving results. Business savvy with a profit and efficiency orientation. Excellent oral and written communication skills. Demonstrated relationship development, negotiation, and presentation skills. Strong collaboration and interpersonal skills. High level of energy and stamina to work and deliver under pressure. Ability and willingness to travel (50%). Understanding the importance and impact of sales strategy on business results. Strong Excel and analytical skills to track and analyze data. Knowledge of Sales Force a plus. The base salary range for the role is $102,000 to $168,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled. ESIS, a Chubb company, provides claim and risk management services to a wide variety of commercial clients. ESIS' innovative best-in-class approach to program design, integration, and achievement of results aligns with the needs and expectations of our clients' unique risk management needs. With more than 70 years of experience, and offerings in both the U.S. and globally, ESIS provides one of the industry's broadest selections of risk management solutions covering both pre- and post-loss services.

StreamLabs, a pioneering leader in the IoT sector, specializes in manufacturing and providing services for products and systems designed to conserve water and protect against water-related damages. As a wholly owned subsidiary of Chubb, the world's largest publicly traded property and casualty insurer, StreamLabs operates independently, serving both consumer and commercial clients through various channels, including retail, distribution, insurance, and construction. Chubb is renowned for its extensive product offerings, robust distribution capabilities, financial strength, underwriting excellence, superior claims handling, and global operations. Position Scope: As a Customer Service Representative at StreamLabs, you will join a dynamic and fast-paced team dedicated to service excellence. You will play a crucial role in communicating with customers, guiding them through our processes, and acting as the primary liaison between customers and other service providers. You will utilize various communication methods, including phone, email, and text messaging, to engage with business referrals. Comprehensive training will be provided on our systems, general insurance and plumbing knowledge, and effective communication techniques. Key Responsibilities: Manage inbound business referrals efficiently. Contact customers promptly and professionally. Input sales orders accurately. Track shipments and update company systems accordingly. Respond to customer service requests as needed. Maintain precise inventory records of finished goods and raw materials. Associate degree or some college coursework preferred. Experience in customer service, sales, or retail is required. Ability to manage multiple projects simultaneously. Familiarity with Internet of Things (IoT) technologies. Proficiency in Customer Relationship Management (CRM) software. Strong verbal communication skills. Experience with Microsoft Office 365. Excellent written communication skills. Skills: Exceptional time management skills with a proven ability to meet deadlines. Ability to prioritize tasks effectively. Enjoyment of a fast-paced work environment. Experience with smartphone-based applications. Work Environment: StreamLabs, as part of Chubb, is committed to fostering a diverse, inclusive, and rewarding work environment. We value teamwork and mutual respect, believing that the best solutions arise from diverse perspectives, experiences, and skills. We ensure that everyone, regardless of their background, has the opportunity to contribute to our collective success.

Mercury Ignite. Your launchpad to a brighter career. Our summer internship program is a 12-week paid internship designed to allow students to gain practical work experience in the Insurance field. In this paid, 12-week internship, you'll have the ability to work on digital design for website updates, campaign landing pages, marketing emails, web graphics, and iconography. You'll receive mentorship from the Director of Brand Design and collaborate with front-end developers to implement designs and prototypes across digital properties, including our corporate website. This opportunity allows you to build your portfolio with real projects and to conclude with a capstone presentation that showcases your impact. The program will be highly collaborative and immersive, with interns working on real business problems that can span multiple business units within the complex insurance landscape. But it won't be all work! Mercury executives will host virtual lunch-and-learns with a small group of interns to discuss career aspirations, interns will get to meet Mercury people leaders and team members throughout the organization, and there will be a multitude of virtual social events. An in-person interview may be required during the hiring process Responsibilities Essential Job Functions: Design and prototype responsive landing pages, campaign materials, and website updates using our brand guidelines and design system. Collaborate with the Director of Brand Design; incorporate feedback to iterate and present multiple design options. Produce on-brand web graphics, illustrations, and iconography that reinforce our visual identity and follow brand guidelines. Create on-brand email designs (layouts/graphics/templates). Prepare, export, and spec optimized web assets for fast, responsive performance. Partner with front-end developers to hand off assets (components/specs), implement designs, and perform QA across devices and browsers. Participate in cross-functional meetings and design sessions. Interns work collaboratively throughout the program and deliver a capstone presentation to leadership upon completion Qualifications Education Requirements: Be legally eligible to work in the U.S Currently pursuing a Bachelor's degree in Graphic Design, Art, Marketing, Communications, or related field. Able to provide current GPA, as reported by your school. Minimum 3.0 GPA required, 3.5 or higher preferred. Ability to work 40 hours a week, 12-week internship, beginning June 2026. Enrolled student attending a university program with an expected graduation date on or after August 2025 Planning to seek full-time employment between December 2026 and September 2027 Preferred Experience: Coursework or projects in graphic design, branding, and web design. Prior campus projects, or portfolio examples in graphic design, branding, and web design. Solid track record of academic excellence Strong commitment to teamwork, learning and collaboration Preferred Skills & Abilities: Proficiency in Figma and Adobe Creative Cloud (Photoshop and Illustrator required). Portfolio showcasing interactive and web design with strong visual consistency. Strong understanding of layout, typography, color, and responsive design principles. Appreciation for the technical side of design, with strong problem-solving skills and an understanding of web constraints. Clear communication, attention to detail, and the ability to multitask and manage deadlines. Bonus: Basic understanding of HTML/CSS, experience with content management systems (CMS), and knowledge of email marketing and email builders. Physical Requirements Physical Actions: Required job duties are essentially sedentary in nature, consisting of occasional walking, standing, lifting and/or carrying ten pounds maximum. About the Company #LI-TG1 Perks and Benefits Why a Mercury Ignite internship Obtain practical work experience in your field of interest Network with other interns and industry professionals Receive personalized coaching and mentorship Work on real projects and initiatives Earn a competitive wage If you're interested in launching your career with Mercury Insurance - Apply today! Mercury is an equal opportunity employer, committed to the strength of a diverse workforce. Pay Range USD $30.00 - USD $30.00 /Hr.

As the Head of Customer Experience, you will play a pivotal role in ensuring a seamless customer journey, building strong relationships with internal customers, overseeing the customer service team to include inside sales, technical support, and vendor support, and implementing strategies to improve profitability and operational efficiencies within the organization. Your expertise in managing and motivating teams, coupled with your passion for creating exceptional experiences, will be essential for success in this role. Responsibilities: Act as a primary point of contact for internal customers, addressing their inquiries, concerns, and feedback in a timely and professional manner. Oversee and manage the customer service team, providing guidance, coaching, and support to ensure exceptional service delivery. Develop, implement, and lead training programs to equip client-facing contacts with the necessary skills and knowledge to excel in their roles; hold regular and recurring team meetings focused on processes, pain points, and potential improvements. Collaborate with cross-functional teams to create and implement a strategic plan for improving customer experience, with a focus on increasing customer satisfaction and loyalty. Identify process gaps, bottlenecks, and areas for improvement within the customer experience journey, and develop and implement solutions to enhance profitability and operational efficiency. Monitor key performance indicators (KPIs) and develop metrics to assess team performance, customer satisfaction, and operational efficiency levels. Provide regular reports to senior management. Stay up to date with industry trends and best practices, and proactively recommend innovative approaches to continuously enhance customer experience. Foster a culture of continuous improvement by promoting teamwork, employee engagement, and the regular sharing of ideas and best practices; regularly evaluate learning programs and onboarding process and update both to incorporate new technologies, best practices and address emerging customer issues. Bachelor's degree in Business Administration, Marketing, or a related field. A Master's degree is preferred. 8+ years proven experience in leading, managing, and developing a high-performing customer service team in a fast-paced environment. Strong understanding of customer experience principles and best practices, with a demonstrated track record of implementing process improvements to drive customer satisfaction and profitability. Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization. Analytical mindset with the ability to leverage data and metrics to make informed decisions and optimize performance. Exceptional leadership abilities, including the ability to inspire and motivate a diverse team to achieve goals and objectives. Strong organizational skills, with the capacity to manage multiple priorities and work under tight deadlines. Proficient in using CRM systems, customer feedback tools, and MS Office Suite.

Sovereign Risk Insurance Ltd. invites applications for the position of Political Risk-Intern (Bermuda). This position would support the Sovereign Risk Team in Bermuda with credit research for emerging markets, compiling and analyzing information for underwriters. Duties and responsibilities include but are not limited to the following: * Assisting the underwriting team with all aspects of emerging markets, country, and credit research. This includes analyzing Sovereign credit spreads and Sovereign and sub-sovereign credit reports and compiling and analyzing information for underwriters. * Assisting the Research Analyst in keeping track of country and borrower accumulations. * Assisting the Research Analyst with specific ad-hoc research and reporting. * Undertaking other duties, as requested. * An interest in pursuing a degree in Political Science or History and current full-time enrollment in an accredited university * Completed at least one year of university at an undergraduate level * Actively enrolled in an undergraduate or graduate program (May 2028 graduate preferred) * Proficiency in Microsoft Office (Word, Excel, PowerPoint) * Strong oral and written communication skills * Strong organizational, communication, and time management skills * Strong problem-solving skills and attention to detail * Academic achievement (minimum 3.0 cumulative GPA to qualify) * Bermudian citizenship or Bermudian status

The Underwriting Account Representative (UAR) is responsible for supporting the underwriting process for New and Renewal Customers for commercial liability insurance coverages. This position is also accountable for collaborating with Operations and Underwriting Team members to achieve growth, profit, renewal retention, service and producer/client management goals for an assigned book of business. In partnership with the Underwriter, the UAR will be assisting with binding/issuance of New and Renewal business, post bind transactions and appropriate documentation of the file. Position Specifics: Location: Alpharetta, Georgia The ideal candidate must possess the following skills: PC Skills: knowledge of Microsoft Office, Microsoft Word and Excel, Adobe Acrobat, and Internet navigation Excellent verbal and written communication skills Strong interpersonal skills and ability to establish and maintain effective working relations with internal and external partners in a multi-cultural environment. Proven analytical skills and mathematical aptitude (arithmetic, algebra and basic accounting principles) Strong business acumen and critical thinking skills which lead to confident decision making Ability to learn quickly, prioritize work, and perform within time constraints. Strong time and desk management skills and detail orientation will aid the candidate in meeting or exceed the established business goals. Basic knowledge of underwriting principles and policy forms is a plus Ability to work independently within a team/group environment with ability to collaborate with others. Ability to adapt to fast paced environment Education and Experience: High School Diploma or Equivalent Associate's degree or equivalent, 4-Year degree preferred Minimum of 1-2 years relevant insurance experience will be considered.

The Sr Underwriting Account Representative (UAR) is responsible for supporting the underwriting process for New and Renewal Customers for Primary and Excess Casualty lines of insurance coverage. This position is also accountable for collaborating with Operations and Underwriting team members to achieve growth, profit, renewal retention, service and producer/client management goals for an assigned book of business of business. This position will gather and analyze account information, interpret, and translate data for renewal creation and appropriate rating. They will provide issuance instructions to other members of the team, as well as utilize federal and state compliance and regulatory rules. In partnership with the Brokers and Underwriter, the Sr UAR will be assisting with binding, renewal and post bind coordination of Casualty business and the appropriate documentation of the underwriting file. Position Specifics: Locations : Alpharetta, GA, Boston, MA Scope Fundamentals of coverage, terms and conditions: Ability to review coverage, terms and conditions with Underwriting and Operations to ensure accurate coverage and implementation. Risk Assessment: Ability to identify risk exposures. Ability to identify coverages based on exposure and risk analysis. Ability to analyze claims and quantify losses. Financial proficiency: Understanding of financial statements. Understanding of insurance financial fundamentals. Ability to understand credit risk. Actuarial fundamentals: Ability to understand loss trends. Marketing and Communications: Ability to base communications on strategic thinking. Ability to manage producer strategy. Systems and programs. Ability to use systems and software programs needed to conduct daily business. Key Objective: Partner with Underwriting, Operations and IT to test and identify issues or changes needed in various systems to enhance or correct system functionality Handle special projects as assigned. Provide underwriting and administrative support to Underwriting unit. Major Duties & Responsibilities: Duties may include are not limited to: Review of Binders from UW for accuracy and amend as needed prior to issuance. Create detailed issuance instruction for New and Renewal Policies as well as any post bind changes to be sent to the processing unit for completion. Work with Underwriting and Third-Party Vendors on variable rating accounts to audit the account following expiration or as indicated in the policy to ensure proper pricing for the risk. Handle general correspondence and renewal preparation of expiring policies. Maintain service standards by timely response to broker requests and timely receipt of underwriting information. Communicate with customers to confirm or obtain data needed for policy issuance and servicing. Conduct account inquiries in various management systems. Education and Experience: • College Degree Preferred • 3-5 years of insurance experience • 3-5 years of prior commercial insurance underwriting support experience. • Strong data entry and computer skills. • Basic understanding of insurance terminology. • Good verbal and written communication skills. • Ability to work autonomously • Strong organization and prioritization skills • Good attention to detail • Flexible and adaptable to change

StreamLabs Water is a leader in smart home water monitoring solutions, providing innovative products that help homeowners protect their properties, conserve water, and gain real-time insights into their water usage. Our mission is to empower customers with tools to manage their water systems efficiently and sustainably. We are seeking an experienced and visionary Head of E-Commerce to lead our online sales strategy and drive growth in this critical area of our business. Position Overview: The Head of E-Commerce will be responsible for developing and executing StreamLabs Water's e-commerce strategy, managing our online sales channels, and driving revenue growth through innovative and customer-centric initiatives. This role requires a strategic leader with a deep understanding of e-commerce, digital marketing, and the smart home or IoT (Internet of Things) industry. The ideal candidate will have a proven track record of scaling e-commerce operations, optimizing customer experiences, and delivering measurable results. Key Responsibilities: Strategic Leadership: Develop and implement a comprehensive e-commerce strategy aligned with StreamLabs Water's business objectives, focusing on revenue growth, customer acquisition, and retention. Revenue Growth: Drive online sales growth through effective product positioning, pricing strategies, and promotional campaigns. Platform Management: Oversee the operation and optimization of the e-commerce platform, ensuring a seamless, secure, and user-friendly shopping experience. Customer Experience: Enhance the customer journey by improving site navigation, product discovery, and checkout processes, with a focus on reducing friction and increasing conversions. Digital Marketing: Collaborate with the marketing team to execute data-driven campaigns, including SEO, SEM, email marketing, affiliate marketing, and social media advertising, to drive traffic and conversions. Analytics and Reporting: Monitor and analyze key performance indicators (KPIs) such as traffic, conversion rates, average order value, and customer lifetime value, providing actionable insights to improve performance. Product Strategy: Partner with product and engineering teams to identify and launch new products or features that align with customer needs and market trends. Partnerships: Manage relationships with third-party vendors, logistics providers, and payment processors to ensure efficient operations and a positive customer experience. Team Leadership: Build and lead a high-performing e-commerce team, fostering a culture of innovation, collaboration, and accountability. Bachelor's degree in Business, Marketing, or a related field (MBA preferred). 7+ years of experience in e-commerce, with at least 3 years in a leadership role. Proven track record of driving revenue growth and scaling e-commerce operations, preferably in the smart home, IoT, or consumer electronics industry. Strong understanding of e-commerce platforms, tools, and technologies (e.g., Shopify, Magento, or similar). Expertise in digital marketing, including SEO, SEM, email marketing, and analytics. Excellent analytical skills with the ability to interpret data and make data-driven decisions. Strong leadership and team management skills, with the ability to inspire and motivate a team. Exceptional communication and interpersonal skills. Passion for sustainability, smart home technology, and water conservation is a plus.

We are seeking a dynamic and results-driven Head of Operations to lead and oversee the day-to-day operations of our organization. The ideal candidate will be responsible for driving operational excellence, optimizing processes, and ensuring the seamless execution of business strategies. As a key member of the leadership team, the Head of Operations will play a critical role in shaping our revenue growth, order fulfillment, procurement, and supply chain management, fostering a culture of innovation, and delivering exceptional value to our customers and stakeholders. Key Responsibilities: Strategic Leadership Develop and implement operational strategies aligned with the company's overall goals and objectives. Collaborate with the leadership team to define long-term business plans and growth initiatives. Identify opportunities for innovation and continuous improvement across all operational functions, including procurement and supply chain. Operational Excellence Oversee the company's core operations, including warehouse/order fulfillment, accounts receivable/accounts payable, supply chain, procurement, production, and partner with customer experience/service. Establish and monitor key performance indicators (KPIs) to measure operational efficiency and effectiveness across procurement and supply chain activities. Ensure compliance with industry regulations, company policies, and quality standards. Procurement and Supply Chain Management Develop and execute procurement strategies to ensure cost-effective sourcing of materials and services. Build and maintain strong relationships with suppliers and vendors to optimize supply chain performance. Monitor inventory levels, demand forecasting, and supplier performance to ensure timely delivery and minimize disruptions. Implement best practices in supply chain management to enhance efficiency, reduce costs, and improve overall operational effectiveness. Team Leadership Build, mentor, and lead a high-performing operations team, fostering a culture of accountability and collaboration. Provide guidance and support to department heads, ensuring alignment with organizational priorities. Promote professional development and succession planning within the operations team. Process Optimization Analyze and streamline workflows to improve productivity, reduce costs, and enhance customer satisfaction. Implement best practices and leverage technology to drive operational efficiency across procurement and supply chain functions. Manage budgets, resources, and timelines to ensure the successful execution of projects. Risk Management Identify and mitigate operational risks to safeguard the company's assets and reputation. Develop contingency plans to address potential disruptions in procurement and supply chain operations and ensure business continuity. Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, or a related field (MBA preferred). 10+ years of progressive experience in operations management, with at least 5 years in a leadership role. Proven track record of driving operational success in a fast-paced, dynamic environment, including procurement and supply chain management. Core Competencies Strong strategic thinking and problem-solving skills. Exceptional leadership and team management abilities. Expertise in process improvement methodologies (e.g., Lean, Six Sigma). In-depth knowledge of procurement and supply chain best practices. Excellent communication and interpersonal skills. Financial acumen and experience managing budgets and resources. Proficiency in operational tools and technologies, including supply chain management software.

The Embedded Firmware Engineer will develop core functionality to support the StreamLabs family of SmartHome IoT products. This position will work closely with both software and hardware teams to assist with new product development, feature additions, manufacturing, and test engineering. PRINCIPAL RESPONSIBILITIES New product design and development Feature additions/improvements to existing product Work with manufacture and test engineering to assist with board bring up and test Develop scripts and tools to build and sign code for Over-the-air firmware packages Porting of existing product to new chipsets Develop systems and code to test changes to firmware and monitor stability Expert in C Experience with Wi-Fi-enabled chipsets, preferably Texas Instruments SimpleLink Processors (CC32XX series or other Wi-Fi processors) Application architecture with RTOS, preferably TI-RTOS Knowledge of MQTT, preferably with AWS IoT Experience designing for low-power, battery-operated, applications Strong knowledge of cryptography and public key infrastructure Experience designing and implementing Over-the-air (OTA) firmware update procedure and bootloaders with secure boot, failover, verification, and image integrity features Knowledge of network security at all layers (WPA2, SSL/TLS, IPSEC) Knowledge of HTTP, DNS, NTP Experience developing build tools in C, Python, or other languages to assist with FW image generation, manufacture & test, and device programming Knowledge of I2C and SPI bus communication protocols Proficient with Oscilloscopes, Logic Analyzers, Multimeter Competencies: Ability to translate electrical schematics into firmware configuration Ability to probe and debug I2C and SPI bus interfaces Ability to debug network related issues with Wireshark or similar network analyzers Ability to write technical documentation Education: B.S. + 5 years, M.S + 3 in Electrical Engineering, Computer Engineering, Computer Science or related.

Lead the Way in Water Mitigation - Join Our Atlanta Team! 💧🌟 Water Mitigation Reviewer 🛠️ What We're Looking For: 📝 2 to 3+ years of related experience 🗣️ Strong negotiation and communication skills 📊 Ability to review estimates, control costs, and mentor adjusters 🤝 Comfortable interacting with contractors, public adjusters, insurers, and attorneys Bachelor's degree Preferred or a minimum of two years experience in the construction water mitigation industry 2 years experience in the restoration or water mitigation construction industry Advanced computer skills including proficiency in Xactimate and XactAnalysis Good time management abilities Strong Analytical and problem solving ability Excellent written, verbal, and oral communication skills Good interpersonal skills IICRC Certification WRT/ASD Certification CDS (Commercial Drying Specialist) AMRT (Applied Microbial Remediation Technician) #LI-JC3 Reviews water mitigation estimates to ensure that they are technically correct and meet industry standards Resolves water mitigation property losses by investigating damages, reviewing estimates and negotiating adjustments of losses Provides mentoring and assists other staff with losses Make sales calls to solicit new business Acquire and develop client relationships that result in new business

💼 Ready to Be the Expert in Heavy Equipment Claims? 🌍 Work Remotely from Anywhere in the U.S.! We're looking for a Heavy Equipment Claims Appraiser with the skills and experience to assess damage, value losses, and settle claims with precision. What's in it for you? 🔹 Show Your Expertise: Minimum 5 years of experience in insurance claims. 🔹 Key Responsibilities: • Estimate repair and salvage values • Prepare detailed reports and follow client instructions • Support calls and local outreach 🔹 Act with Integrity: Deliver accurate, fair, and timely appraisals. Remote flexibility-but candidates should reside in Dallas, Philadelphia, Chicago, Los Angeles, Newtown Square, or Texas for optimal coverage. If you're ready to bring your expertise to a leading organization and make an impact, apply today and start your journey! 🚀 Responsibilities Appraises heavy equipment damage to determine repair costs for claim settlement. Establishes pre-loss actual cash value and salvage value for heavy equipment beyond repair. Establishes cargo loss value if applicable. Examines damaged unity for interior/exterior damage. Interprets client special instructions to accurately handle claims. Prepares reports/documents for appropriate personnel as required. Records case time/billings. Solicits business locally when called upon to do so. Back up point of contact in the call. Upholds the Crawford Code of Business Conduct at all times. Performs other duties as requested. Upholds the Crawford Code of Conduct. Qualifications High school or vocational school graduate or an equivalent combination of education and experience. 5 years of previous experience with heavy equipment and appraising vehicle damage. Licensing as required by jurisdiction. Must possess a valid driver's license. Must complete continuing education requirements per Crawford Educational Services. Ability to read and interpret technical reference material. Ability to communicate effectively, both orally and in writing. In-depth working knowledge of various types of vehicle construction and repair techniques. Ability to learn automated appraisal systems. Solid negotiating and customer service skills. Must possess solid mathematical and computational skills. #LI-CB3