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Crawford & Company jobs in Allen, TX - 85 jobs

  • Associate Customer Care Representative

    Amica Mutual Insurance 4.5company rating

    Frisco, TX job

    Associate Customer Service Representative Dallas Regional 3001 Dallas Parkway, Frisco, TX 75034 Thank you for considering Amica as part of your career journey, where your future is our business. At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships for our customers and employees! We're focused on creating a workplace that works for all. We'll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it!" As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Frisco, TX is seeking an Associate Customer Care Representative to join the team! Job Overview This position involves telephone contact to assist and service policy holders with their insurance needs. Ideal candidates will possess prior experience in service and sales, demonstrate a professional telephone manner, and exhibit strong teamwork skills. Responsibilities * Conduct professional telephone conversations to service customer accounts in a high call volume environment * Problem-solve and use time effectively to multitask and prioritize work * Assist customers with various billing and policy change transactions over the phone * Gain customer trust and respect by establishing and maintaining effective relationships * Demonstrate a high standard of customer service * Collaborate with others in a team setting Salary and Work Schedule Our annual starting salary is between $45,979 ($22.11/hr.) - $61,154 ($29.40/hr.) based on your level of experience and/or applicable licenses within the property and casualty industry. The 40-hour work week is scheduled from Monday through Friday, between the core hours of 10:00 AM and 7:00 PM, and includes a few holidays and Saturdays annually. Work from home may be available up to two days a week once trained to work independently. Total Rewards * Medical, dental, vision coverage, short- and long-term disability, and life insurance * Paid Vacation - you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly. * Holidays - 14 paid holidays observed * Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment * Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution * Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals * Generous leave programs, including paid parental bonding leave * Student Loan Repayment and Tuition Reimbursement programs * Generous fitness and wellness reimbursement * Employee community involvement * Strong relationships, lifelong friendships * Opportunities for advancement in a successful and growing company Qualifications * High school diploma or equivalent education required * Previous customer service and sales experience * Excellent interpersonal and communication skills * Computer keyboard and processing skills * Previous insurance background is a plus, but not required * After hire, employees will be required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided) Amica conducts background checks which includes a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle, a motor vehicle or driving history report. The background check will not be initiated until after a conditional offer of employment is made and the candidate accepts the offer. Qualified applicants with arrest or conviction records will be considered for employment. The safety and security of our employees and our customers is a top priority. Employees may have access to employees' and customers' personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees' or customers' physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment. About Amica Amica Mutual Insurance Company is America's oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share. Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information, or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act. Amica Mutual Insurance Company is committed to protecting job seekers from recruitment fraud. We never request sensitive personal information or payment during the interview process. All legitimate job opportunities are listed on our official careers site: ************************** Learn more in the "Is Amica hiring?" section of our FAQ. rp
    $46k-61.2k yearly 13d ago
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  • Executive Underwriter - Primary Construction

    Chubb 4.3company rating

    Dallas, TX job

    Chubb Primary Construction is seeking an experienced Executive Underwriter to join our team in Dallas, TX. As a key member of our Primary Construction team, the Executive Underwriter will be responsible for underwriting and managing a diverse portfolio of primary construction accounts across the Midwest and Southwest regions. The core lines of business include Workers Compensation, General liability, and Auto Liability. The Executive Underwriter will: Underwrite and manage a portfolio of large, complex, loss sensitive accounts within the construction industry. These include annual contractor practice programs, multi-year wrap-ups and project-specific programs. Evaluate construction risks, analyze exposures, and determine appropriate pricing, program structure, coverage, terms, and conditions, for both new and renewal business, ensuring adherence to underwriting guidelines and company standards. Drive growth and ensure retention of your assigned book of business. Develop and maintain strong relationships with brokers and clients. Work closely with internal teams including claims, risk control, actuarial, credit, and other business units to create comprehensive solutions for our clients. Mentor and train junior underwriters, providing guidance and technical expertise. Maintain service standards by timely response to broker requests, submission of quotations, binders, policies, endorsements, file construction and documentation. Qualifications Bachelor's degree At least 5+ years underwriting experience, including time spent in the primary casualty loss sensitive space. Background in construction industry is preferred, but not required. Local broker and insurance marketplace relationships Understanding and adherence to organizational and regulatory rules, and ability to adhere to underwriting authority. Understanding of Workers Compensation, General Liability, and Auto Liability Insurance coverage, terms, and conditions. Understanding of large deductible programs and the credit and collateral implications of such programs Ability to identify risk exposures, special or common hazards, and appropriate controls. Ability to select risk based on exposure and hazard analysis. Ability to analyze claims and loss trends. Excellent interpersonal, communication and relationship-building skills Strong negotiation, presentation, and public speaking skills
    $80k-135k yearly est. Auto-Apply 60d+ ago
  • Senior Claim Examiner-Casualty

    Chubb 4.3company rating

    Dallas, TX job

    This is a role focused on casualty claim handling for Chubb commercial insureds nationwide. In this role you will manage general liability and automobile claims, both litigated and non-litigated, involving small and medium sized commercial exposures, both on a primary and excess basis. This role requires an individual to be accountable for the handling and disposition of claims including investigation, coverage determination, reserving, negotiation and settlement or trial strategies. This position will require some travel, as well as coordinating with and servicing both internal and external business partners. You will represent the company at meetings with management and business partners, as well as at mediations, arbitrations, settlement conferences and trials. Responsibilities Provides outstanding customer service and works well with the insured, broker and internal business partners in the adjustment of commercial casualty, specialty risks, and business auto claims. Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit. Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages. Directs and closely monitors assignments to experts and defense counsel. Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company. Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor. Travels to conferences, mediations, and trials as necessary. Travel need is infrequent but dependent upon cases but could range up to 10%. Qualifications Five or more years' experience as a claims professional with a high degree of competence in the handling of general liability and auto claims with emphasis on hands-on file and litigation management. Automobile and General Liability (GL) experience with specific experience in commercial exposures. Demonstrated ability in dealing with coverage matters. An understanding of the tenants of insurance and legal principles. Working knowledge of industry best practices and procedures. An ability to work independently and assimilate learning materials on many different subjects from various sources. Excellent interpersonal communications and negotiation skills; and an ability to deal with customers and business partners in a professional manner. Ability to make prompt, intelligent decisions based upon detailed analysis of conflicting allegations. an inclusive mindset which allows differences to be leveraged for better business results; open, transparent communication; teamwork and inclusion which draws on diverse ideas and perspectives; and new ideas, innovation, and ways of thinking which support diversity. Who are we looking for? Successful professionals at Chubb come from many backgrounds and experiences and bring that rich diversity with them to our company along with: open, transparent communication; an inclusive mindset which allows differences to be leveraged for better business results; teamwork and inclusion which draws on diverse ideas and perspectives; and new ideas, innovation, and ways of thinking which support diversity.
    $80k-114k yearly est. Auto-Apply 60d+ ago
  • SIU Expert Investigator

    Kemper 4.0company rating

    Dallas, TX job

    **Details** The SIU Investigator III is responsible for the investigation of complex, large loss, and multi-injury claims that may contain elements of fraud or claims otherwise deemed suspicious in nature. These investigations may include multi-feature and attorney represented losses. Basic functions include: Investigation of claims, analysis and development of facts and evidence, and conducting and/or directing Examinations Under Oath. This investigator will coordinate investigations with outside SIU contacts, the Department of Insurance Fraud Division, NICB, and various law enforcement agencies. The Special Investigator III will assist with mentoring new hires, special projects, training initiatives, and may be asked to fill in for the SIU Manager and provide work direction to other Special Investigators on a temporary basis. A laptop computer, printer, cell phone, MP3 recorder, and other office equipment will be provided. **Position Responsibilities** **:** + Uses appropriate field, computer, and telephone investigative techniques. + Documents all investigative actions in a thorough, timely, and appropriate manner. + Attends necessary training schools and participates in training to develop and improve skills, develops contacts, and meets state regulatory educational requirements. + Prepares necessary reports for state fraud bureaus and cooperates with state agencies as required by law and management. + Responsible for communicating critical situations to the Special Investigation Unit and field managers. + Develops and maintains contacts with other Special Investigative Units and fraud related organizations. + Routinely practices independent judgement and discretion + Must conform to the Unfair Claim Practices Act and Fraud Statutes of the state in which the claim is handled. + Assists with training and keeps all technical personnel advised of changes to law, fraud indicators, and tools available to combat fraudulent or suspicious claims. + Performs all other duties as assigned. **Position Requirements:** + A minimum of four (4) years as a Special Investigator II or three (3) years as a Special Investigator II with FCLS, CIFI, or CFE certifications. + Excellent written and verbal communication skills, thorough working knowledge of computers, ability to type proficiently, and operate efficiently in a modern "paperless" environment are essential. + Must have a working knowledge of digital photo/document metadata and using the internet/social networking for investigative purposes. + Fraud Claims Law Specialist (FCLS) or Fraud Claims Law Associate (FCLA) designations and Certified Insurance Fraud Investigator (CIFI) or Certified Fraud Examiner (CFE) designations are preferred. + Possess a valid driver's license and must meet qualifications for a company vehicle under the Company's Vehicle Policy. + Demonstrates effective and diplomatic oral and written communication skills. + Proficiency in using Microsoft products such as Outlook, Word, PowerPoint, and Excel. + Sponsorship is not accepted for this position. Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete you receive such a message, delete it. **Kemper at a Glance** The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $12 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.6 million policies, is represented by approximately 24,200 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. *Alliance United Insurance Company is not rated. _We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_ **Our employees enjoy great benefits:** - Qualify for your choice of health and dental plans within your first month. - Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans. - Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs. - Contribute to your community through United Way and volunteer programs. - Balance your life with generous paid time off and business casual dress. - Get employee discounts for shopping, dining and travel through Kemper Perks.
    $63k-115k yearly est. 2d ago
  • Agency Leader in Dallas, TX

    Chubb 4.3company rating

    Dallas, TX job

    Combined Insurance, a Chubb Company, is seeking an Agency Leader in the Dallas/Forth-Worth area to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals! Job Summary The Agency Leader (AL) is responsible for delivering annual new sales objectives in an assigned area by sourcing, providing guidance, and supporting Agency Coordinators and Independent Agents and for providing sales & service support to current policyholders. The AL is responsible for sourcing, identifying, and affiliating, new Independent Agents as well as providing coaching and voluntary training to both Independent Agents and Agency Coordinators. Responsibilities Sourcing & Development Establish local networks and source prospective new Independent Agent candidates and independent agencies to sell Combined products Conduct informational seminars for prospective new Independent Agents as needed. Represent the Agency at local job fairs or other hiring events Affiliate Independent Agent candidates Make recommendations for developing Independent Agents into leadership roles such as Agency Coordinator Field Training Provide in-person support to Independent Agents during sales visits as requested and provide voluntary training and/or guidance as needed to support them in the sale of Combined products Develop expertise in all aspects of the Sales Process and remain available for consultation and/or guidance to Independent Agents and Agency Coordinator as requested Provide support with developing targeted training for Agency Coordinators and Independent Agents who request additional development Collaborate with Carrier Compliance Department to provide required compliance training Support Agency Coordinators and Independent Agents in appointment setting, upon request and as needed Meetings Lead voluntary meetings and webinars Facilitate and attend training and development meetings developed and led by AD and carrier for support Attend other Agency meetings, as required Administration Support Assist Agency Coordinators and Independent Agents in adhering to administrative process Be the primary contact point for administrative and implementation support queries Support AC and Independent Agents with sales tools and their implementation Other Work with team to reach production expectations and guidelines set by Agency Management Meet growth goals in APV and Affiliation Effectively demonstrate the Agency's Sales Process Follow Company policies procedures and expectations Set an example for others to follow Establish local presence for Agency COMPETENCIES Problem Solving: Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes. Develops insight into problems, issues and situation Continuous Learning: Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally. Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise. Takes advantage of formal and informal developmental opportunities. Takes on challenging work assignments that lead to professional growth Initiative: Willingly does more than is required or expected in the job. Meets objectives on time with minimal supervision. Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference. Adaptability: Ability to re-direct personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives. Can navigate through uncertainty and knows when to change course Results Orientation: Effectively executes on plans, drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities. Takes full accountability for achieving (or failing to achieve) desired results Values Orientation: Upholds and models Chubb values and always does the right thing for the company, colleagues and customers. Is direct truthful and trusted by others. Acts as a team player. Acts ethically and maintains a high level of professional integrity. Fosters high collaboration within own team and across the company; constantly acts and thinks “One Chubb” Education and Experience Stable work history with minimum of 3 years with a successful sales track record. Insurance sales is a plus 1+ years of Sales team management. Experience in leading independent contractor workforce preferred Demonstrated ability to build a team through proven sourcing and recruitment strategies High School Degree or equivalent required, college degree preferred Ability to use Microsoft Office and tablet at intermediate level. An active professional network is required Obtaining a valid Life, Accident and Health license prior to employment date
    $89k-132k yearly est. Auto-Apply 60d+ ago
  • AVP UA Field Leader for Inland/Ocean Marine Operations

    Chubb 4.3company rating

    Dallas, TX job

    CI & Major Marine Operations Manager Dallas The Operations Supervisor /Manager position oversees a team of Underwriting associates in support of our Marine underwriting team. The Operations Supervisor will collaborate with NA /Field Operations leadership and Marine Underwriting leadership to provide superior customer service, quality and workflow/process management. The role will include training/ development and management of a UAA team. The ideal candidate will have a working knowledge of Chubb Systems and Workflows/Processes. Position Responsibilities: People/Performance Management Oversee UAA/UA team to meet/exceed NA Operations performance metrics Develop UAA/UA Talent through oversight of training and development planning/execution/monitoring Collaborate with MA UW counterparts to assure mutual priorities are achieved Actively engage with direct reports to provide coaching on performance to develop UAA skills/competencies. Address performance issues promptly through the performance improvement process. Deliver regular, results driven feedback tied to performance goals/metrics. Maintain an open and collaborative engagement with staff that encourages diversity of thought Assure adoption of standardized UAA Role/Responsibilities and adherence to corporate workflows. Assure timely completion of performance reviews, goal setting and compensation administration Create and execute plans to retain high potential employees Process Management Assure team adherence and compliance with established processes/workflows and roles. Assure team adherence to underwriting/regulatory/Compliance guidelines, and quality goals. Review and communicate all process/workflow changes/enhancements and assure UAA/UA adoption. Review workflows and escalate any process improvement suggestions to Service Leader. Monitor and oversee workload capacity of each team member and allocate resources appropriately to meet business needs. Assure UAA/UA adoption of Corporate automation strategies Service Management Oversee process to assure all service delivery goals are met Act as point of contact for Marine Accounts business partners regarding operational process, service and people management Demonstrated familiarity /use of key metric tools to monitor and manage our service deliverables Assure active engagement with all business partners to assure service and quality results are maintained, and Workflow and Process and resources are effectively deployed. Financial Management Utilize CI/Major Ops/UW Reporting systems/tools to oversee business (Vision, CMR, Tracker, Clean Close) Oversee reporting on premium bookings for assigned departments Ensure timely transfer of eligible business to underwriting center to maximize branch resources Partner with CSSC to resolve collection/billing issues Oversee timely resolution of WC Bureau Crits to eliminate fines Education and Experience: Associates Degree or equivalent, 4-Year degree preferred Minimum of 5-7 years relevant insurance/supervisory experience Advanced PC Skills: Advanced knowledge of Microsoft suite with emphasis on Microsoft Outlook and Excel. Advanced internet navigation skills and working knowledge of all key operational workflow/process reporting tools. Excellent verbal and written communication skills. Strong interpersonal skills and ability to establish and maintain effective working relations with internal and external partners in a multi-cultural environment. Demonstrated results orientation with ability to problem solve and provide solutions. Strong business acumen and critical thinking skills which lead to confident decision making Ability to learn quickly, prioritize work, and perform within time constraints. Ability to work independently within a team/group environment with ability to collaborate with others and influence peers/drive Operational priorities. Ability to manage remote staff Ability to adapt to fast paced environment Ability to lead /influence team to meet business priorities. I
    $116k-171k yearly est. Auto-Apply 60d+ ago
  • Executive Underwriter, Global Casualty

    Chubb 4.3company rating

    Dallas, TX job

    Contribute to the achievement of the Chubb Global Casualty business plan. The Executive Underwriter is responsible for production, underwriting and maintenance of new and renewal domestic casualty accounts within a defined territory. In addition, the Executive Underwriter is responsible for establishing and cultivating business relationships with brokers and clients within the assigned territory to assure the continued flow of new business opportunities while representing all Chubb Global Casualty segments and products. Responsibilities Evaluate, select, underwrite, price, quote and maintain new and renewal business. Retain accounts through active participation in Chubb Stewardship process. Adhere to Chubb standards on pricing and servicing. Participate in product line projects as required. Oversee & execute on various operational tasks and maintain strict adherence to File Construction, Documentation and Self-Audit endeavors. The individual should have strategically based relationships and expertise to help navigate clients both internally and externally. College degree in insurance, business or related fields or equivalent experience. 6+ years commercial casualty experience, and/or underwriting Fortune 1000 companies. Superior communication, interpersonal and negotiating skills. Superior analytical skills needed to evaluate and develop Excellent sales and marketing skills. Advanced computer skills preferred.
    $93k-187k yearly est. Auto-Apply 60d+ ago
  • Senior Underwriter, Commercial Insurance Specialty

    Chubb 4.3company rating

    Dallas, TX job

    As an Sr. Underwriter, responsibilities will include managing a renewal book and generating new business. The position will be responsible for driving profitable growth with assigned agents and brokers. Products include Package, Property, General Liability, Auto, Worker's Compensation, Umbrella/Excess and International. Programs are guaranteed cost and Loss Sensitive structures. We are looking for a candidate who is highly motivated, results oriented, with solid business and underwriting acumen. Responsibilities: The Sr Production Underwriter will: Focus on underwriting new and renewal P&C for Financial Institutions Establish relationships with key trading partners and drive submission activity across assigned agents and brokers. Be responsible for profit, growth and retention of assigned book. Develop and negotiate price, coverage, terms and conditions for all new business and renewals while actively identifying account rounding opportunities. Meet or exceed new business production goals while maintaining profitability across assigned portfolio and adhering to authority and strategies. Maintain and develop relationships with the branch, our brokers and clients. Develop and maintain a prospect pipeline. In conjunction with Underwriting Associate, retain key assigned renewals and lead coordination of Risk Consulting and Claims service plans. Knowledge, skills and abilities: 3-5 years of multi-line underwriting experience is required Bachelor's degree preferred or equivalent work experience Property and Casualty Underwriting experience preferably in the core middle market segment; high degree of proficiency with underwriting process, with solid background in risk analysis. Self-motivated with a strong sense of responsibility for one's actions and work product. Previous Financial Institutions P&C experience is desirable Strong communication, organization and negotiation skills. Knowledge and understanding of current insurance marketplace conditions. Understanding and adherence to organizational and regulatory rules and ability to adhere to underwriting authority. Proficient in Microsoft Office
    $86k-115k yearly est. Auto-Apply 60d+ ago
  • Legal Secretary (Temporary-Project Based)

    Kemper 4.0company rating

    Dallas, TX job

    **Details** _Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises._ **Position Summary:** If you have excellent organizational skills with demonstrated knowledge of legal matters, this opportunity may be for you. We are seeking a Legal Secretary to work at our Richardson, TX Office to provide secretarial and administrative assistance for the office, including research of both a technical and clerical nature. **Position Responsibilities:** + Organizing legal documents, creation of new matters using Legal software. + Research, initiates and/or composes responses to various inquiries from insureds, claimants, attorneys, and state or other regulatory agencies. + Prepares Notices of Appearance, hearings and depositions. Records, charts, etc., as needed and for month-end reports. + Scheduling hearings and depositions for attorneys. + Maintains files for Attorneys. **Position Qualifications:** + 2 years legal secretarial experience or 1 year of demonstrated success as a Legal Secretary Trainee. + High school diploma required. + Must have above average problem solving, organizational and time management skills. Must display independent thinking skills. + Must demonstrate a good knowledge of office procedures as well as letter/memo composition, grammar and spelling skills. + Must have a good working knowledge of the PC and must be proficient in Word and Excel. + The selected candidate be required to work in office, with occasional remote work opportunities. _Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination._ _Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee._ _Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it._ **Kemper at a Glance** The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $12 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.6 million policies, is represented by approximately 24,200 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. *Alliance United Insurance Company is not rated. _We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_ **Our employees enjoy great benefits:** - Qualify for your choice of health and dental plans within your first month. - Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans. - Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs. - Contribute to your community through United Way and volunteer programs. - Balance your life with generous paid time off and business casual dress. - Get employee discounts for shopping, dining and travel through Kemper Perks.
    $36k-45k yearly est. 14d ago
  • Actuarial Pricing Manager

    Kemper Corp 4.0company rating

    Dallas, TX job

    Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. Position Summary: Manages and supervises actuarial analysts by assigning work, providing technical guidance and other responsibilities to include performance management, training and mentoring. Performs highly complex pricing analyses. Prepares and analyzes complex internal management information. This position works closely with the Actuarial Director, Product Managers, Data Scientists, business partners, and senior leaders to develop appropriate pricing and product strategies to support organizational goals. Assists with department objectives by leading and coordinating projects and processes and maintaining actuarial standards of practice. Position Responsibilities: * Robust understanding of actuarial pricing methodology * Oversee the production of sound premiums and policy values * Support state filing process with actuarial certification (regulatory sign-off), actuarial memorandum and support, and correspondence with regulators, and documentation of assumptions and/or analysis * Ability to perform complex pricing analyses, such as premium calculations, policy value calculations, sensitivity testing, compliance testing and ad-hoc analysis * Assist with and enforce best practices in quantifying, validating, and preparing proposed premiums * Prepare actuarial proposals for management and business partners * Pull, aggregate, and query experience data * Develop recommendation on premiums and policy values to satisfy financial objectives of the organization * Perform complex experience analysis (e.g. mortality and lapse analysis) * Automate and enhance processes to improve efficiencies * Support and/or lead the development and design of new plans, programs, processes, products up to moderate complexity * Oversee financial forecasting/planning process * Complete pricing projects and ad-hoc requests * Develop management information to inform business partners on the health of the business * Communicate effectively with management and business partners * Adhere to internal and external compliance requirements/standards * Assist with the development of junior-level staff * Develop skills through continuing education opportunities * Meet expectations for Society of Actuaries (SOA) exam progress and/or continuing education Position Qualifications: * 5-7 years of experience as an actuarial analyst, including Life Insurance experience * Associate (ASA) or Fellow (FSA) of the Society of Actuaries or the equivalent from other organizations or demonstrates equivalent knowledge * Bachelor's degree in actuarial science, mathematics, statistics, economics or related field, or the equivalent in related work experience * Competitive candidates will have: * Experience managing actuarial analysts * Proficiency in VBA * Proficiency in SQL, SAS, Python or R * Proficiency in actuarial modeling software (e.g. GGY-AXIS, MG-ALFA, PolySystems, etc.). GGY-AXIS actuarial modeling is strongly preferred. * Strong analytical skills * Strong understanding of actuarial ratemaking methodologies and practices * Advanced understanding of financial reporting (e.g. GAAP, Stat, income statement, balance sheet, etc.) * Perform actuarial pricing analysis independently and makes reasonable assumptions/judgments * Understand and make observations on market implications of business strategies * Creative problem-solver with strong quantitative skills that can spot patterns, trends, and opportunities in data * Propose and implement improvements in actuarial methodologies and analyses * Strong written and verbal communication skills to convey complex topics in an understandable, concise manner to both technical and non-technical audiences * Organizational skills including time management and the ability to handle multiple priorities * Track own plan performance and project timelines * Work effectively to meet deadlines * Proven contributor of ideas for enhancements in procedures and processes to improve efficiencies * Take initiative to lead projects of both a technical and non-technical nature * Ability to review others' work for reasonableness and identify opportunities for enhancement * Develop actuarial staff * Interpersonal skills * Works effectively in a team environment * Sponsorship is not accepted for this opportunity * This is a remote role and can be worked from any US-based home The range for this position is $111,900 to $186,700. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible for an annual discretionary bonus and Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.) Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity, and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it. #LI-JO1 #LI-Remote
    $111.9k-186.7k yearly Auto-Apply 13d ago
  • Inside Sales Executive

    Kemper 4.0company rating

    Dallas, TX job

    **Details** Kemper Auto is a national provider of car insurance to the high-risk non-standard auto market. Nonstandard insurance serves individuals unable to secure coverage through standard insurance companies. This can be due to a driving record with accidents and/or tickets, prior DUI, the driver's age, vehicle type, or other factors. We pride ourselves as a low-cost auto insurance carrier that you can trust. As an Inside Sales Executive for Kemper Auto you would be responsible, under general supervision, for managing and growing sales within a defined agency assignment through virtual and phone engagement. Accountable for optimizing growth potential of Kemper independent agents while prospecting and appointing new agencies. Responsible for exceeding or meeting year over year growth objectives and utilize the appropriate tools within a consultative sales process. This position requires collaborative cross functional engagement with team members to appropriately determine agency management decisions and develop competitor intelligence. This position does not manage others. **Essential Duties and Responsibilities** + Influencing Sales: + Implements and executes sales strategies to achieve financial and sales goals. + Collaborates with internal partners to achieve intended outcomes. + Utilizes the appropriate sales tools to influence behavior, and drive results through the phone and virtual + Agency Diagnostics: + Identifies opportunities to cross-sell Kemper Auto products and identified agencies needs aligned with Kemper Auto offerings. + Agency Management and Support: + Responsible for managing and developing a territory of independent agents. + Provides an outstanding experience for agents through consultative selling. + Develops and maintains strong relationships with agents at all levels within the agency. + Drives new business growth, mix of business, retention, and profitability within assigned territory. **Qualifications** + **Education** : Bachelor's degree preferred. + **Experience** : 2-5 years of sales experience or insurance industry experience preferred and a minimum of 2 years of professional and influential work experience required. + **Skills** : + Communication Skills + Interpersonal Skills + Microsoft Office Proficiency + Sales Skills + Problem Solving Skills + Prioritization and Organization + Ability to Learn Quickly + Industry Knowledge + **Certifications** ** ** **Physical Requirements** This is a hybrid role that does require the candidate to work in a local Kemper Auto Office in accordance with the hybrid work model. The range for this position is $53,200 to $88,600. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.) _The above statements are intended to describe the general nature and level of work that is expected to be performed. They are not intended to be construed as an exhaustive listing of all responsibilities, duties and skills required. Whether particular duties or demands listed above or elsewhere are "essential" is a case-by-case determination, depending on the operational realities and staffing at the_ _individual location. For questions about whether a particular function is essential in the particular role, please contact your Human Resources Business Partner or Human Resources Field Manager. Additionally, if you believe you are in need of an accommodation to perform any of the above job duties, and/or adhere to the work schedule or other policy expectations of this position, please contact your Human Resources Business Partner or Human Resources Field Manager._ **Kemper at a Glance** The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $12 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.6 million policies, is represented by approximately 24,200 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. *Alliance United Insurance Company is not rated. _We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_ **Our employees enjoy great benefits:** - Qualify for your choice of health and dental plans within your first month. - Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans. - Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs. - Contribute to your community through United Way and volunteer programs. - Balance your life with generous paid time off and business casual dress. - Get employee discounts for shopping, dining and travel through Kemper Perks.
    $53.2k-88.6k yearly 6d ago
  • Field Property Claim Adjuster

    Chubb 4.3company rating

    Dallas, TX job

    Chubb is looking for an experienced Outside Property Claims field adjuster. This position will be responsible for handling field property claims in one of the following areas: St. Louis, MO, Tulsa, OK, Nashville, TN or Indianapolis, IN. The ideal candidate will be located in one of the following locations: St. Louis, MO, Tulsa, OK, Nashville, TN or Indianapolis, IN. This is a field adjuster role that requires conducting physical site inspections of residential and commercial properties to assess damages and determine coverages. The position involves traveling to various locations for on-site evaluations and is not a desk-based role. Responsibilities Ensure onsite inspection are completed of properties to include investigating facts, evaluating damages, and writing estimates. Investigate and adjust both personal and commercial property claims with exposures up to and over $500,000. Effectively evaluate contract language and identify coverage issues. Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis. Maintain an active file diary to move file toward resolution. Recognize and pursue recovery. Adhere to all statutory and regulatory fair claims practices. Recognize and identify potential fraudulent claims. Effectively control the use, work product, and expenses of outside vendors such as IA's, engineers or others involved with the claim. Recognize, engage, and oversee additional investigate actions where needed utilizing engineers, accountants, and other expert vendors. Effectively evaluate claim facts and negotiate claim settlements. Develop and maintain strong business relationships with internal and external customers. Successfully contribute to the development and delivery of the team's goals, objectives and results. Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs. Establish and maintain rapport with business partners including insureds, agents, and underwriters. Provide excellent customer service skills to a diverse client base that results in more than satisfied clients. Conduct site inspections while effectively maintaining ownership of the claim experience including ownership of primary contact with insured and agent, validating coverage, owning the coverage investigation and coverage communication while working with vendors in a remote environment handling claims in the western territory. Qualifications Strong knowledge of first party, personal and commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus. Experience in commercial claims handling would be preferred. Must have a minimum of 3 years handling structure, field property claims in a remote environment, conducting site inspections, developing scope, addressing coverage, and writing estimates. A 4-year college degree or approximately 5 year equivalent structure, field property claims handling experience required. Demonstrated experience successfully working in a fully remote environment. Mobile Claims/Estimate/Symbility/CoreLogic or similar estimating platform experience preferred. An aptitude for evaluating, analyzing, and interpreting information. Excellent verbal and written communication skills. Innovative thinker with ability to multi-task. Strong customer service skills. Working knowledge in Microsoft Office. Prior experience handling complex claims with large exposures. Ability to work both independently and in a team supportive environment. Empowerment to make decisions within your authority and execute company mission Must have the ability to secure the Property and Casualty Adjusters license within 6 months of employment.
    $46k-59k yearly est. Auto-Apply 60d+ ago
  • Team Leader, Financial Institutions

    Chubb 4.3company rating

    Dallas, TX job

    We are looking for a strategic and dynamic leader to partner with the Commercial Manager and distribution network. The role will lead a regional Financial Institutions book of business for the Southwest Region across a team of underwriters. Responsibilities: Responsible for the profit, growth and fostering of internal and external relationships of a financial institutions property and casualty book within assigned territory/branch. Directly accountable for the middle market P&C branch underwriting operation and results, including driving new business production and retention efforts for all FPC lines of business which are managed locally or at an underwriting center. This is a player coach role, and the Team Lead is expected to handle a book. This Team Lead is responsible for hiring, retention, performance management, compensation and technical training and coaching and development for multiline underwriting staff. The lead is also responsible for advancing the sales and marketing expertise of the regional FPC team. Specific responsibilities include: P&L - Accountability (premium, profitability, growth, retention, and expense plans/results) for middle market P&C business serviced within assigned branch(es). Portfolio Management/LOB - Direct profit and loss responsibility for field (middle market) business; coordination, agency management, and production responsibility across FPC product portfolio. Underwriting Strategy Execution - Manages execution of new middle market underwriting and renewal underwriting strategy for assigned branch(es) Technical UW/Referral Resource - In collaboration with Product, serves as technical resource for referrals and underwriting authority. Point of contact for branch risks which fall outside of field authority; coordinate efforts with Home Office/Product and Segment leaders. Quality Assurance - Monitors underwriting quality. Marketplace Focus - Develop opportunities particular to the marketplace and provide customized approaches on market conditions and agency needs. Marketing Strategy and Execution - Works closely with Field Operations and CI Manager on development and execution of marketing strategy and coordinates marketing and production activities within assigned branch(es) for entire portfolio of CIS business. Working with professional lines to strengthen core product offering while driving retention and growth. Business Development - Directs business development activities and provides guidance for implementing sales and/or product launches. Producer Management: -Primary responsibility for managing regional/local producer plant; responsible for cohesive and consistent agency management strategies across assigned locations. Facilitates product education/appetite; serves as point person for key local producer relationships. Budget and Expense Administration - Ensures effective FPC expense administration to fit budget plan. Staff Development and Staff Administration (including Performance Management and Compensation) - Accountable for new hire onboarding, training and developing, succession planning, culture of inclusion, coaching and mentoring and retention of staff. Ensure effective deployment of staff for assigned locations; maintain mentoring / succession relationship with several High Potential Underwriters within assigned locations. Oversee workflows, staffing resources, and appropriate application of technology to ensure efficient, cost-effective field operation. Collaborate with HR on performance management and compensation process. 5-7 years underwriting P&C business The ideal candidate will have demonstrated success in production, influence management and strong technical aptitude within the Financial Institutions space. Candidate should possess strong knowledge of CI P&C products, underwriting, marketing and the competitive environment. In addition, qualified candidates will demonstrate knowledge, skills and abilities in revenue generation, staff leadership, and producer management as well as exhibited competencies in communicating, collaborating and executing strategy for all products and segments. It is essential to have a well-established track record of overseeing a profitable book of business, complex agency distribution, and a high level of underwriting expertise. Strong presentation skills and effective communication of strategies, goals and plans for the Commercial Insurance Specialty Influence management and proven ability to balance multiple stakeholder perspectives to achieve business goals Competencies: Understanding of middle market P&C products and appetite Strong understanding of field distribution plant (broker, regional, independent agents) Strong people management skills Strong technical/underwriting leadership skills to manage a team of multiline commercial underwriters Advanced marketing and sales skills Builds Strategic Relationships Drives Customer Focus Demonstrates Agility Drives Execution Exerts Operational Decision Making Exhibits Skillful Communication
    $51k-85k yearly est. Auto-Apply 60d+ ago
  • AVP Claim Manager

    Chubb 4.3company rating

    Dallas, TX job

    The Brandywine Assistant Vice President Manager is responsible for managing a team of claim professionals handling a blend of complex asbestos, long term exposure and environmental claims to ensure that core claim handling objectives are achieved. AVP Managers also directly manage a portfolio of accounts, including full claim handling responsibilities. JOB RESPONSIBILITIES Staff Management Regularly review claim handers' work, using Brandywine systems as necessary, to ensure the effective discharge of core claim handling responsibilities. Thorough and timely review of requests for authority presented by claim handlers, including specific recommendations with supporting considerations to senior management as necessary. Set objectives for claim professionals and track progress throughout the year. Provide positive and constructive feedback, and strive to identify growth opportunities. Clearly communicate company's policies, requirements and expectations. Identify and address performance issues. Conduct mid-year and year-end performance reviews. Foster a positive work environment. Account Management & Claim Handling Analyze contracts, policies, applicable law and facts/circumstances surrounding claims to determine appropriate coverage position, and to resolve claims on reasonable terms and at an appropriate value. Responsible for conducting/managing factual claims investigation, including communications with policyholders, remediation experts, counsel and others to gather all claim facts. Negotiate cost sharing agreements with carriers/policyholders. Assign defense counsel and manage litigation strategy and budgets. Evaluate claims and make recommendations to management regarding claim resolution plans. Maintain physical/electronic claim file, and claim information captured in claim systems. Respond to internal requests for information from management, reinsurers, auditors, etc. Prepare timely and accurate reports to management regarding significant claim developments. Provide the highest levels of service to Chubb business partners. Mentor/assist colleagues, and otherwise share technical expertise with other members of staff. Identify opportunities to enhance operations and more effectively achieve Brandywine's organizational objectives and communicate the same in a constructive and positive manner. Some travel may be required. MINIMUM REQUIREMENTS High degree of technical competence in the handling of high exposure claims and a minimum of 10 years of relevant experience - emphasis in the areas of asbestos and/or environmental claims preferred. 4 year college degree. Law degree preferred. DESIRED QUALIFICATIONS Experience directly managing defense counsel. Experience managing disputed/litigated coverage matters. Experience interpreting and analyzing the application of general liability policies. Strong analytical skills; experience with decision tree analysis preferred. Superior oral and written communication skills. Ability to effectively utilize claim and financial tracking systems. Organization and time management skills. Experience in a work environment that required collaboration across work groups. Significant knowledge of Excel and data management tools. Working knowledge of Microsoft Office utilities.
    $95k-116k yearly est. Auto-Apply 60d+ ago
  • Property Claims Specialist Field II

    Mercury Insurance Group 4.8company rating

    Dallas, TX job

    Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! If you're passionate about helping people restore their lives when the unexpected happens to their homes and providing the best customer experience, then our Mercury Insurance Property Claims team could be the place for you! Upon completion of the training program, ideal candidates will transition into a property claims field adjusting position traveling to loss sites that have been damaged by fire, water, weather, or other unexpected events. You may also handle some claims via virtual technology and/or collaborate with vendors. The Property Claims Field Adjuster ll will learn apply knowledge of current Company policies, applicable regulatory standards, and procedures to investigate, evaluate and settle moderate Homeowner's property claims in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders, and provide exceptional service to our customers. An in-person interview may be required during the hiring process. Geo-Salary Information State specific pay scales for this role are as follows: $68,141 to $119,013 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) Responsibilities Essential Job Functions: * Investigate and resolve Homeowners claims of moderate complexity in a timely and efficient manner. Document with photographs, measurements, recorded interviews as needed, write a repair estimate to capture damages, and complete thorough file notes. * Ability to perform field inspections at least 50% of work time. (company car provided) This will involve travelling to our customers' home to conduct on-site inspections, thoroughly investigate coverage and prepare detailed estimate to efficiently resolve their claims. * Ability to handle virtual claims. Must have ability to use imagery, and advanced video technology to collaborate with onsite vendors and insureds to identify damage and write damage estimates from a virtual setting when needed. * Compare facts gathered during the investigation against the policy to determine coverage of claim; extend or deny coverage as appropriate. * Establishes reserve amounts within prescribed settlement authority limit and negotiates settlement of claims; recommends claims which exceed personal authority limit to supervisor for approval. * Responsible for effectively and timely communicating with insureds and /or their representatives to resolve issues and ensure customer satisfaction. This includes timely response to phone calls, emails, texts, written communication, and adherence to Department of Insurance requirements. * Prioritizes own responsibilities and effectively manages claims workload to regularly monitor progress and expenses to properly resolve inventory to conclusion. * At times may direct, monitor, and review files handled by independent adjusters to conclusion. * Other functions may be assigned Qualifications Education: * Bachelor's degree preferred or equivalent combination of education and experience. * Valid driver's license is required. * Ability to obtain state specific property claims licensing, as required. * Must successfully participate and complete formal property claims training program that may take place in person, virtually, or a combination of both. Experience: * Have prior experience using estimating software like Xactimate. * Experience in a related field: property claims experience, customer service environment, construction, restoration, mitigation * Are known for clear and professional communication, both written and verbal * Are bilingual and/or have prior military experience is a plus * 3-5+ years equivalent industry experience is preferred Knowledge and Skills: As a Property Claims Field Adjuster 2, you will: * Possess the ability to work independently with limited or no supervision over daily activities required to successfully investigate, evaluate, write damage estimates, negotiate, and resolve property claims * Have a passion for outstanding customer service * Make quality decisions based upon a mixture of analysis, wisdom, experience, and judgment, including the ability to negotiate. * Be comfortable with and adaptable to new technology and business tools * Be able to seamlessly transition between various methods of inspection, including physical, video, or photo, to write a damage estimate: o May include climbing ladders to inspect roofing or attic space and inspection of crawl spaces. o Ability to lift and carry up to 50 pounds. * Possess strong organizational, time management, and prioritization skills to handle varying workloads due to seasonal volume changes and catastrophes. * Be able and willing to work flexible work shifts and may be asked to work overtime, as needs arise. * Drive to and from multiple locations and occasionally outside of normal business hours. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can't imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: ********************************************** #LI-JV1 Perks and Benefits We offer many great benefits, including: * Competitive compensation * Flexibility to work from anywhere in the United States for most positions * Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) * Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) * Medical, dental, vision, life, and pet insurance * 401 (k) retirement savings plan with company match * Engaging work environment * Promotional opportunities * Education assistance * Professional and personal development opportunities * Company recognition program * Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $74,955.00 - USD $130,915.00 /Yr.
    $36k-52k yearly est. Auto-Apply 29d ago
  • Customer Service Representative - Claims (Total Loss)

    Amica Mutual Insurance 4.5company rating

    Frisco, TX job

    Dallas Regional 3001 Dallas Parkway, Suite 400, Frisco, TX 75034-8637 Thank you for considering Amica as part of your career journey, where your future is our business. At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships for our customers and employees! We're focused on creating a workplace that works for all. We'll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it! As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Frisco, TX is seeking a Total Loss Claims Representative to join the team! Job Overview This position is responsible for assisting customers with our claims process related to total losses. Work from home may be available up to two days a week once trained to work independently. Responsibilities * Provide exceptional customer service * Assist customers with new and existing claims via telephone * Process letters to those involved in the claims process * Issue payments to insureds, claimants and vendors * Adjust losses for a variety of claims with the exception of bodily injury Salary Our starting annual salary for this position is $43,105 and may be negotiable based on level of experience and applicable licenses within the Property and Casualty Industry. Total Rewards * Medical, dental, vision coverage, short- and long-term disability, and life insurance * Paid Vacation - you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly. * Holidays - 14 paid holidays observed * Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment * Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution * Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals * Generous leave programs, including paid parental bonding leave * Student Loan Repayment and Tuition Reimbursement programs * Generous fitness and wellness reimbursement * Employee community involvement * Strong relationships, lifelong friendships * Opportunities for advancement in a successful and growing company Qualifications * High school diploma or equivalent education required * Previous customer service experience * Excellent interpersonal and communication skills * Previous insurance background is a plus, but not required * After hire, employees will be required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided) Amica conducts background checks which includes a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle, a motor vehicle or driving history report. The background check will not be initiated until after a conditional offer of employment is made and the candidate accepts the offer. Qualified applicants with arrest or conviction records will be considered for employment. The safety and security of our employees and our customers is a top priority. Employees may have access to employees' and customers' personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees' or customers' physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment. About Amica Amica Mutual Insurance Company is America's oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act. Amica Mutual Insurance Company is committed to protecting job seekers from recruitment fraud. We never request sensitive personal information or payment during the interview process. All legitimate job opportunities are listed on our official careers site: ************************** Learn more in the "Is Amica hiring?" section of our FAQ. hp
    $43.1k yearly 60d+ ago
  • Business Development Manager

    Chubb 4.3company rating

    Dallas, TX job

    We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Working together, we are one Chubb. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values. We approach problems with a can-do attitude and are committed to developing deep relationships - all while moving quickly to meet client needs. The A&H Affinity Business Development Manager will play a critical role in developing and executing sales strategies to achieve revenue goals and drive market expansion within the Southwest region. Affinity Solutions offers a portfolio of AD&D, supplemental health, MedGap, travel and specialty insurance products on blanket, voluntary and embedded basis. We offer Blanket and Voluntary products marketed to a) Employer groups and their Employees; b) Affinity groups such as associations, financial institutions, and other membership-based groups; and c) Direct Marketing through large distribution partnerships to accountholders of financial institutions and other membership-based groups. This position involves collaborating with the underwriting team and manager, nurturing internal and external stakeholder relationships, and identifying growth opportunities. The ideal candidate will be a strategic thinker with a proven track record in sales and a deep understanding of the insurance industry. Job Description: Responsible for generating new business leads, building relationships, and promoting A&H Affinity insurance products and services in partnership with National Affinity Manager, implementation and underwriting team. Develop and implement strategic sales and distribution plans to achieve sales targets, maximize revenue, build robust and adequate pipeline to achieve plan and expand our market presence in the A&H marketplace and across Chubb clients. Identifying cross selling opportunities within Affinity and various Chubb business units. Enhance current partnerships to maximize customer loyalty and ongoing business development opportunities. Leverage internal and external Association database to develop and expand our presence in this space. Work closely with internal broker relationship managers to raise awareness of Affinity with global, national and regional strategic brokers. Focus on achieving sales goals through execution of established KPIs, including but not limited to, scheduling and conducting calls and virtual meetings, diligent follow-up, sales and product training. Continue to develop and identify new MedGap distribution partners based on strategic growth and market expansion initiatives. Compile multiple data sources (Finance, Sales Tracker) to develop, manage and update sales analysis including: Dashboards of sales KPIs (sales, revenue, activity, pipeline). Regular and routine reporting on pipeline, target progression and sales metrics. Identify new market opportunities, emerging trends, and potential clients to develop effective sales strategies and enhance our competitive edge. Build and maintain strong relationships with key stakeholders, including clients, brokers, and insurance partners, to foster mutual trust and ensure successful collaborations. Coordinate with Underwriting to develop and communicate client proposals, negotiating terms, and closing high-value contracts, ensuring timely communication. Collaborate with other departments, such as Underwriting, Claims, Regional Distribution and Marketing, to ensure seamless communication and alignment of business objectives, leveraging cross-functional resources to achieve sales targets. Stay updated with industry trends, competitor activities, and regulatory changes affecting the insurance space, and share related insights with the team to further strengthen our market position. Prepare and present strategic sales reports, forecasts, and budgets to senior management, highlighting areas for improvement, growth potential, and sales performance metrics. Continuously evaluate and improve sales processes, tools, and systems to streamline operations, enhance productivity, and maximize overall efficiency. Uphold the company's values and ethical standards, ensuring compliance with all relevant laws, regulations, and policies governing insurance sales operations. Build a positive and motivating work environment that encourages teamwork, innovation, and a customer-centric approach within the sales team. Bachelor's degree in Business Administration, Sales, or a related field. Proven track record of successful sales activity in the insurance industry, with a minimum of 7 years of relevant sales experience. Strong knowledge of insurance products, services, and market trends, including a comprehensive understanding of underwriting and claims processes. Demonstrated ability to develop and execute successful sales strategies, achieve revenue targets, and drive business growth. Excellent communication, negotiation, and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels. Analytical mindset, with the capability to interpret data, identify trends, and make informed decisions to drive sales performance. Proactive and highly organized, with the ability to prioritize multiple initiatives and meet deadlines in a fast-paced, deadline-driven environment. Existing network and contacts within the insurance industry is highly desirable. Proficiency in relevant sales software and Microsoft Office Suite. Up to 40% of Travel required.
    $83k-111k yearly est. Auto-Apply 60d+ ago
  • Underwriter, Property

    Chubb 4.3company rating

    Dallas, TX job

    The Property Underwriter will manage a property renewal book while also producing new business. The position will primarily be focused on underwriting mono-line property opportunities. However, the underwriter will be charged with cross selling and uncovering other lines of business for others within Commercial Insurance. The Property Underwriter must develop book growth, maintain superior relationships, and implement effective and profitable pricing rate strategies. Underwriting will include marketing and servicing accounts based on Chubb guidelines. The Property Underwriter will have accountability for the financial performance of the property book of business, achieving growth for the assigned branch, region, and territory. They will identify opportunities for growth within new and existing production sources, identify cross sell opportunities, conduct agency planning/goal setting including monitoring of progress and make regular broker and insured visits. Key Responsibilities: Underwrite and assess property insurance risks for middle market accounts. Analyze submissions, evaluate risk exposures, and determine appropriate coverage and pricing. Collaborate with brokers to develop customized insurance solutions that meet client needs. Maintain strong relationships with brokers and clients, providing exceptional service and support. Stay current on market trends, regulatory changes, and emerging risks to inform underwriting decisions. Mentor and support junior underwriters, sharing knowledge and best practices. Contribute to the development of underwriting guidelines and strategies to enhance profitability and growth. Bachelor's degree in Finance, Business, Risk Management, or a related field. 1- 3 years of experience in property underwriting, preferably in the wholesale or middle market sector. Strong knowledge of property insurance products, coverage options, and underwriting principles. Excellent analytical skills with the ability to assess complex risks and make sound decisions. Exceptional communication and interpersonal skills, with a proven ability to build relationships. Proficiency in underwriting software and Microsoft Office Suite. Ability to work independently and as part of a team in a fast-paced environment.
    $76k-100k yearly est. Auto-Apply 60d+ ago
  • Senior Claim Director

    Chubb 4.3company rating

    Dallas, TX job

    Chubb is seeking a Senior Claim Director to handle claims in the Employment Practices Liability group. The Senior Claim Director, under appropriate direction from the manager, investigates and settles employment claims promptly, equitably and within established best practices guidelines. This non-remote position is based in our Dallas, TX office will report to the Assistant Vice President of EPL Claims. This is not your average Claims role. When you think of a job handling insurance claims, you may think about storm damage or auto accidents. Or maybe a large stack of paper? A career in Employment Practices Liability exposes you to emerging issues in the workplace that have been and remain at the center of national and global media. Issues such as the Me Too movement, Racial Injustice and Covid. In this paperless environment, you will use your analytical skills to resolve workplace claims. We will teach you about Employment Law, contracts and claims. You will use your influence skills and knowledge to partner with defense counsel and our insureds in resolving discrimination, harassment and other workplace related claims. The work is interesting. The environment is collaborative. Our Claims Professionals in Employment Practices Liability enjoy the work they do and working with their peers that come from a variety of backgrounds (including Law Enforcement, Human Resources, other disciplines in Claims and Legal, to name a few) and bring different perspectives into the team. Responsibilities after training include: Contribute to a collaborative environment by raising new ideas and demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives. Complete accurate and timely coverage, liability and damage investigations and evaluations on complex Employment Practices Liability insurance policies. Establish, document and execute appropriate strategies to bring early and cost-effective resolution to assigned claims. Represent the company at meetings with management and business partners, as well as virtually at mediations. Effectively utilize technology systems and tools to track and manage caseload in most efficient and effective manner. Build and maintain productive relationships with internal and external customers, including clients, underwriters and agents. Consistently demonstrate sound claim handling practices by achieving compliance in areas including investigation, coverage, loss assessment, and case management. Assume part of training responsibilities for new claim examiners. Provide coaching and guidance to new claim examiners. Qualifications: BA/BS College Degree. JD is preferred, but not required. 7+ years work experience, handling claims of a comparable complexity or working in a legal position. Prior EPL / Financial Lines work preferred. Excellent verbal and written communication skills. A personal commitment to superior performance that adds value to our company. Strong interpersonal skills with the ability to interact and build relationships with all levels of internal and external customers. An aptitude for evaluating, analyzing, and interpreting technical information. Sound decision making skills. Proven ability to work independently as well as part of a team. Must demonstrate a high level of initiative and leadership skills. Excellent time management, problem solving, and organizational skills are required. An ability to adapt to new ideas and situations. A willingness to use creative thinking to overcome obstacles and an ability to develop creative approaches to solving customer problems. Additional Requirements: Training: Chubb managers, claim examiners and defense counsel provide a combination of classroom and on-the-job training to ensure our Claim Examiners are prepared to assume full claim handling responsibilities. The training will involve a wide range of knowledge and skill development, including: Cultivating relationships with internal clients (e.g. underwriters) Developing the ability to analyze initial claim reports Developing an understanding of the legal system Understanding how to effectively investigate and document findings Understanding Chubb's products to appropriately determine coverage Learning to interpret and apply insurance contracts Learning how to negotiate settlements If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.
    $96k-136k yearly est. Auto-Apply 60d+ ago
  • Legal Secretary

    Kemper 4.0company rating

    Dallas, TX job

    **Details** _Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises._ **Position Summary:** If you have excellent organizational skills with demonstrated knowledge of legal matters, this opportunity may be for you. We are seeking a Legal Secretary to work at our Richardson, TX Office to provide secretarial and administrative assistance for the office, including research of both a technical and clerical nature. **Position Responsibilities:** + Organizing legal documents, creation of new matters using Legal software. + Research, initiates and/or composes responses to various inquiries from insureds, claimants, attorneys, and state or other regulatory agencies. + Prepares Notices of Appearance, hearings and depositions. Records, charts, etc., as needed and for month-end reports. + Scheduling hearings and depositions for attorneys. + Maintains files for Attorneys. **Position Qualifications:** + 2 years legal secretarial experience or 1 year of demonstrated success as a Legal Secretary Trainee. + High school diploma required. + Must have above average problem solving, organizational and time management skills. Must display independent thinking skills. + Must demonstrate a good knowledge of office procedures as well as letter/memo composition, grammar and spelling skills. + Must have a good working knowledge of the PC and must be proficient in Word and Excel. + The selected candidate be required to work in office, with occasional remote work opportunities. _Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination._ _Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee._ _Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it._ **Kemper at a Glance** The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $12 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.6 million policies, is represented by approximately 24,200 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. *Alliance United Insurance Company is not rated. _We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_ **Our employees enjoy great benefits:** - Qualify for your choice of health and dental plans within your first month. - Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans. - Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs. - Contribute to your community through United Way and volunteer programs. - Balance your life with generous paid time off and business casual dress. - Get employee discounts for shopping, dining and travel through Kemper Perks.
    $36k-45k yearly est. 41d ago

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