Crawford & Company jobs in Atlanta, GA

Crawford & Company is currently seeking a Senior Claims Examiner - WC (CA) with solid expertise in managing California workers compensation claims. This is an excellent opportunity to join a global leader in claims management and make a meaningful impact. SIP certification is a requirement Excellent Crawford Benefits programs that empower financial, physical, and mental wellness. Great Bonus Opportunity Generous Employee Referral Bonus Program Multiple Employee Discounts Investigate and settle advanced, large loss, complex claims promptly and equitably under minimal supervision. Works within established authority on moderate-to-difficult claims. Reviews coverages, determines liability and compensability, secures information, arranges property damage appraisals and settles claims utilizing claims best practices. Evaluates and sets reserves using independent judgment. Assists supervisor and defense attorneys in preparing cases for litigations. Conducts training and mentors new hires. Salary Details: $52,309.37 - $95,657.13 / Annually Bachelor's degree or equivalent experience required. Technical claims investigations/settling experience with 4-8 years experience in Claims or similar organization. Ability to work independently while assimilating various technical subjects.. Strong written and oral communication, negotiation and presentation skills. Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects. Effective advanced interpersonal skills to effectively interact with all levels of internal and external clients. Industry Designations: Preferred: IIA, AIC, AEI, and/or CPCU. License Requirements: Per State or Jurisdictional requirements. Workers Compensation (WC) Adjuster License required according to jurisdictional requirements #LI-EM3 Interprets and makes decisions using independent judgment on more complex and unusual policy coverages and determines if coverages apply to claims submitted. Manages all aspects of investigative activity on complex claims. Directs the discovery and litigation strategy with legal counsel. Analyzes claims activity and prepares reports for clients/carriers and management. Establish reserves, using independent judgment and expertise and authorizes payments within scope of authority, settling claims in the most cost effective manner and ensuring timely issuance of disbursements. Settles claims promptly and equitably and issues company drafts in payments for claims within authority limits. Develops subrogation and third party recovery potential and follows reclaim procedures. Analyzes claims activities and prepares reports for clients, carriers and/or management. Participates in claim reviews.

Chubb serves the property and casualty insurance needs of businesses of all sizes in a broad range of industries. We also provide specialized insurance products-such as personal accident, supplemental health and life insurance-to individuals in select countries. Our reinsurance operations include both property and casualty and life companies. Details of this critical opening follow: Business Development & Agency Management - Utilize and develop personal and business relationships with P&C brokers and agents and producers to produce new account opportunities for the International Division of Chubb. Territory Management - Execute on the sales and marketing plan for assigned territory, ensuring that monthly broker and agent calls and stewardship meetings are planned, scheduled and administered in an effective fashion in order to drive new business and retain existing accounts. Responsible for development of assigned book of business. Account Targeting - Harvest personal knowledge of sales territory and agent-controlled business as well as existing and historic Chubb business relationships to develop and refine a long-term prospecting and short term target list of new business opportunities Quote to Win - Review new business submissions to understand the nature of the Multinational risk as wells as the incumbent's current offering - utilize this analysis to produce and deliver winning quotes Service Brokers, Agents and Clients to Grow - Work with brokers and clients to understand and respond to evolving client needs driven by international market expansion and acquisition or through changes in geographic footprint and program structure Understand and Manage Risk - Embrace the challenge of producing and underwriting profitable new business opportunities. Nature of operations, deal structure, quality of information, an understanding of US and local country requirements, and Chubb's industry-leading multinational capabilities are all key to putting the right business on the books and growing profitably over time. Major Duties and Responsibilities Duties may include but are not limited to: Solicits new and renewal submissions from brokers and agents Determines terms and conditions Bind coverage Analyze risk Documents underwriting files Bachelors' degree 5 years of Underwriting experience Knowledge of insurance industry Knowledge of underwriting concepts, practices, and procedures We are looking for extraverts that enjoy marketing and selling themselves and a great product to customers We are looking for competitive people who want to win Outstanding interpersonal skills. Ability to establish trust and effective working relationships with team, field marketing and customer Superior communication (oral and written), interpersonal and negotiating skills Great technology skills (Microsoft Word, Excel, Outlook) and internet marketing skills are a plus Qualified candidates must possess a strong understanding of Property and Casualty insurance concepts and products as evidenced by successful experience in the Property and Casualty insurance area, analytical ability to be capable of judging the feasibility of underwriting risks within assigned areas, ability to function in a department which develops several million dollars in premium annually through handling a large volume of small premium accounts, and ability to meet or succeed transaction time standards set by the team manager by adhering to sound time management practices. Multinational insurance experience is preferred.

Portfolio Management & Expense Control * Contribute to the growth and profitability of ESIS by strategically managing the retention of ESIS clients by revenue and unit. * Promote client expansion through the education of ESIS products and services Account Management & Business Acumen * Acts as a single point of contact for clients to respond to questions, concerns, and problems. Understands how to leverage strategy and relationship to resolve issues. * Ability to understand client data and trends and operate in a consultative manner to drive optimal client specific performance. * Demonstrate proactive and strategic planning of the client relationship. Administrative Compliance * Monitor the quality of data in the CRM system * Execution of the contracting process * Quality management of renewal process Professional Development * Assist in the new sales process by participating in presentations and marketing of ESIS products and services * Proactively communicate with internal and external business partners such as client, broker, carriers, underwriting, and field support operations * Understand ESIS Products and Services * College degree or comparable work experience, at least 5-7 years * Previous insurance and/or TPA experience * Advanced proficiency with Excel, PowerPoint & Word * Excellent organizational and time management skills * Attention to detail and accuracy * Effective presentation skills * Strong collaboration skills with the ability to effectively interact with all levels and functions within the organization * Ability to work independently and within a team environment * Willingness to work in an ambiguous and changing environment * Focus on execution in a timely, efficient manner * Ability to Travel, 40% of work time The pay range for the role is $109,800 to $186,700. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled. ESIS, a Chubb company, provides claim and risk management services to a wide variety of commercial clients. ESIS' innovative best-in-class approach to program design, integration, and achievement of results aligns with the needs and expectations of our clients' unique risk management needs. With more than 70 years of experience, and offerings in both the U.S. and globally, ESIS provides one of the industry's broadest selections of risk management solutions covering both pre- and post-loss services.

As a Customer Service Representative at StreamLabs, you will join a dynamic and fast-paced team dedicated to service excellence. You will play a crucial role in communicating with customers, guiding them through our processes, and acting as the primary liaison between customers and other service providers. You will utilize various communication methods, including phone, email, and text messaging, to engage with business referrals. Comprehensive training will be provided on our systems, general insurance and plumbing knowledge, and effective communication techniques. Key Responsibilities: Manage inbound business referrals efficiently. Contact customers promptly and professionally. Input sales orders accurately. Track shipments and update company systems accordingly. Respond to customer service requests as needed. Maintain precise inventory records of finished goods and raw materials. QUALIFICATIONS ABOUT US Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Chubb is seeking a highly motivated, results oriented Senior Commercial Lines Life Sciences Underwriter to join our industry leading life sciences practice in the Southeast Region. The primary focus of the position will be Property, Product Liability, E&O, Umbrella, Workers Compensation, Automobile and International coverages for a wide variety of customer types in this niche space. Position Responsibilities Drive financial performance of assigned book of business. Underwriter will have a renewal book with a strong flow of new business submissions. Meet or exceed financial goals including rate, growth, profit, retention, and new business Meet or exceed service standard Predominately responsible for account solicitation, risk selection and analysis (including documentation), pricing and sales of Life Sciences products and services for new and existing customers Meet with new and renewal customers and agents/brokers to negotiate coverage, price, financial terms and service delivery Build relationship with agents/brokers to meet or exceed financial goals and create effective business plans for assigned agents/brokers and territory Work collaboratively and effectively with a team of underwriters, underwriting associates, customer service representatives, claims examiners, and loss control representatives Utilize agency travel to build a robust prospect pipeline. Agency travel throughout the State of Florida Qualifications Strong sales, marketing, and negotiation skills 5+ years of commercial lines underwriting experience Proficient in underwriting new and renewal accounts Established agent relationships in GA is a plus Life sciences underwriting experience a plus Proven track record of building strong business relationships with agents and insureds Demonstrated strong written and oral communication skills Proven ability in complex account analysis, prioritization, organization and detail orientation Ability to work both independently and within a team environment using multiple internal and external resources appropriately, effectively, and efficiently Knowledge of Microsoft Office Suite as well as other business-related software Bachelor's degree or equivalent experience

To provide effective case management services in an appropriate, cost effective manner. Provides medical case management service which is consistent with URAC standards and CMSA Standards of Practice and Broadspire Quality Assurance (QA) Guidelines to patients/employees who are receiving benefits under an Insurance Line including but not limited to Workers' Compensation, Group Health, Liability, Disability, and Care Management.

The Embedded Firmware Engineer will develop core functionality to support the StreamLabs family of SmartHome IoT products. This position will work closely with both software and hardware teams to assist with new product development, feature additions, manufacturing, and test engineering. PRINCIPAL RESPONSIBILITIES New product design and development Feature additions/improvements to existing product Work with manufacture and test engineering to assist with board bring up and test Develop scripts and tools to build and sign code for Over-the-air firmware packages Porting of existing product to new chipsets Develop systems and code to test changes to firmware and monitor stability Expert in C Experience with Wi-Fi-enabled chipsets, preferably Texas Instruments SimpleLink Processors (CC32XX series or other Wi-Fi processors) Application architecture with RTOS, preferably TI-RTOS Knowledge of MQTT, preferably with AWS IoT Experience designing for low-power, battery-operated, applications Strong knowledge of cryptography and public key infrastructure Experience designing and implementing Over-the-air (OTA) firmware update procedure and bootloaders with secure boot, failover, verification, and image integrity features Knowledge of network security at all layers (WPA2, SSL/TLS, IPSEC) Knowledge of HTTP, DNS, NTP Experience developing build tools in C, Python, or other languages to assist with FW image generation, manufacture & test, and device programming Knowledge of I2C and SPI bus communication protocols Proficient with Oscilloscopes, Logic Analyzers, Multimeter Competencies: Ability to translate electrical schematics into firmware configuration Ability to probe and debug I2C and SPI bus interfaces Ability to debug network related issues with Wireshark or similar network analyzers Ability to write technical documentation Education: B.S. + 5 years, M.S + 3 in Electrical Engineering, Computer Engineering, Computer Science or related.

Reporting to the ESIS Sales SVP, the ESIS Business Development Manager (BDM) leads ESIS' regional sales strategies for unbundled and opportunities bundled with Chubb Global Casualty. The BDM is charged with creating preference with prospective clients by developing relationships with key buying influencers and is responsible for producing profitable new business within the region. Note: This is a hybrid position requiring 3 days in a local office and 2 days working from home when not traveling. Essential Functions and Responsibilities: Sells ESIS' people, products and processes within our defined space and marketplace. Identifies, cultivates and sustains both internal/external relationships and partnerships with the insurance brokerage community, consultants and ultimately targeted clients. Actively develops rapports with potential clients and prospects. Develops an extensive pipeline of clients to assure sales goals and objectives are met short and long term. Establishes sales strategies and tactics for their responsible sales territory. Upon sale of a new client is involved in and oversight role in the client implementation process to guarantee a smooth onboarding process. Efficiently researches and analyzes individual prospects operations in order to pinpoint their exact needs, which creates lucrative opportunities for marketing the company's programs. Focuses on identifying resources that may be required to meet each prospect's demands. Harnesses resources to enable timely and accurate responses to RFPs, proposals, and presentations while ensuring appropriate pricing models. Is the lead role in the sales process, subsequent presentations and negotiations. Designs and implements a yearly sales and service plan including identifying new potential client prospects, accurately forecasting and analyzing their needs, and devising a methodology of presenting the company's proficiency in meeting those needs. Negotiates the terms and conditions with new clients to assure a long-term relationship and profitability are achieved. Works within the authority levels granted the position and works effectively with management and other ESIS leaders to assure legal and compliance needs are followed. Meets and/or exceeds one's stated annual regional sales goals and objectives Bachelor's degree in marketing, finance or business preferred. Strong understanding of claims management services, insurance, and risk management Prior Third Party Administrator (TPA) experience preferred. Sales or business development experience required. Demonstrated pattern of achieving results. Business savvy with a profit and efficiency orientation. Excellent oral and written communication skills. Demonstrated relationship development, negotiation, and presentation skills. Strong collaboration and interpersonal skills. High level of energy and stamina to work and deliver under pressure. Ability and willingness to travel (50%). Understanding the importance and impact of sales strategy on business results. Strong Excel and analytical skills to track and analyze data. Knowledge of Sales Force a plus. The base salary range for the role is $102,000 to $168,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled. ESIS, a Chubb company, provides claim and risk management services to a wide variety of commercial clients. ESIS' innovative best-in-class approach to program design, integration, and achievement of results aligns with the needs and expectations of our clients' unique risk management needs. With more than 70 years of experience, and offerings in both the U.S. and globally, ESIS provides one of the industry's broadest selections of risk management solutions covering both pre- and post-loss services.

As the Head of Customer Experience, you will play a pivotal role in ensuring a seamless customer journey, building strong relationships with internal customers, overseeing the customer service team to include inside sales, technical support, and vendor support, and implementing strategies to improve profitability and operational efficiencies within the organization. Your expertise in managing and motivating teams, coupled with your passion for creating exceptional experiences, will be essential for success in this role. Responsibilities: Act as a primary point of contact for internal customers, addressing their inquiries, concerns, and feedback in a timely and professional manner. Oversee and manage the customer service team, providing guidance, coaching, and support to ensure exceptional service delivery. Develop, implement, and lead training programs to equip client-facing contacts with the necessary skills and knowledge to excel in their roles; hold regular and recurring team meetings focused on processes, pain points, and potential improvements. Collaborate with cross-functional teams to create and implement a strategic plan for improving customer experience, with a focus on increasing customer satisfaction and loyalty. Identify process gaps, bottlenecks, and areas for improvement within the customer experience journey, and develop and implement solutions to enhance profitability and operational efficiency. Monitor key performance indicators (KPIs) and develop metrics to assess team performance, customer satisfaction, and operational efficiency levels. Provide regular reports to senior management. Stay up to date with industry trends and best practices, and proactively recommend innovative approaches to continuously enhance customer experience. Foster a culture of continuous improvement by promoting teamwork, employee engagement, and the regular sharing of ideas and best practices; regularly evaluate learning programs and onboarding process and update both to incorporate new technologies, best practices and address emerging customer issues. Bachelor's degree in Business Administration, Marketing, or a related field. A Master's degree is preferred. 8+ years proven experience in leading, managing, and developing a high-performing customer service team in a fast-paced environment. Strong understanding of customer experience principles and best practices, with a demonstrated track record of implementing process improvements to drive customer satisfaction and profitability. Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization. Analytical mindset with the ability to leverage data and metrics to make informed decisions and optimize performance. Exceptional leadership abilities, including the ability to inspire and motivate a diverse team to achieve goals and objectives. Strong organizational skills, with the capacity to manage multiple priorities and work under tight deadlines. Proficient in using CRM systems, customer feedback tools, and MS Office Suite.

StreamLabs Water is a leader in smart home water monitoring solutions, providing innovative products that help homeowners protect their properties, conserve water, and gain real-time insights into their water usage. Our mission is to empower customers with tools to manage their water systems efficiently and sustainably. We are seeking an experienced and visionary Head of E-Commerce to lead our online sales strategy and drive growth in this critical area of our business. Position Overview: The Head of E-Commerce will be responsible for developing and executing StreamLabs Water's e-commerce strategy, managing our online sales channels, and driving revenue growth through innovative and customer-centric initiatives. This role requires a strategic leader with a deep understanding of e-commerce, digital marketing, and the smart home or IoT (Internet of Things) industry. The ideal candidate will have a proven track record of scaling e-commerce operations, optimizing customer experiences, and delivering measurable results. Key Responsibilities: Strategic Leadership: Develop and implement a comprehensive e-commerce strategy aligned with StreamLabs Water's business objectives, focusing on revenue growth, customer acquisition, and retention. Revenue Growth: Drive online sales growth through effective product positioning, pricing strategies, and promotional campaigns. Platform Management: Oversee the operation and optimization of the e-commerce platform, ensuring a seamless, secure, and user-friendly shopping experience. Customer Experience: Enhance the customer journey by improving site navigation, product discovery, and checkout processes, with a focus on reducing friction and increasing conversions. Digital Marketing: Collaborate with the marketing team to execute data-driven campaigns, including SEO, SEM, email marketing, affiliate marketing, and social media advertising, to drive traffic and conversions. Analytics and Reporting: Monitor and analyze key performance indicators (KPIs) such as traffic, conversion rates, average order value, and customer lifetime value, providing actionable insights to improve performance. Product Strategy: Partner with product and engineering teams to identify and launch new products or features that align with customer needs and market trends. Partnerships: Manage relationships with third-party vendors, logistics providers, and payment processors to ensure efficient operations and a positive customer experience. Team Leadership: Build and lead a high-performing e-commerce team, fostering a culture of innovation, collaboration, and accountability. Bachelor's degree in Business, Marketing, or a related field (MBA preferred). 7+ years of experience in e-commerce, with at least 3 years in a leadership role. Proven track record of driving revenue growth and scaling e-commerce operations, preferably in the smart home, IoT, or consumer electronics industry. Strong understanding of e-commerce platforms, tools, and technologies (e.g., Shopify, Magento, or similar). Expertise in digital marketing, including SEO, SEM, email marketing, and analytics. Excellent analytical skills with the ability to interpret data and make data-driven decisions. Strong leadership and team management skills, with the ability to inspire and motivate a team. Exceptional communication and interpersonal skills. Passion for sustainability, smart home technology, and water conservation is a plus.

Job Title: Underwriting Assistant Department: Operations, Westchester Property & Inland Marine KEY OBJECTIVES This position serves as an integral member of the Operations team by supporting our Underwriting team with basic underwriting responsibilities and operational tasks. This individual will be responsible for providing day to day service performing tasks including, but not limited to: Policy maintenance and servicing of accounts Resolve basic underwriting issues by executing workflow procedures to ensure that brokers have a superior service experience Provide quality service in accordance with published business unit service level agreements Collaborate with both internal and external customers Utilize Excel to capture and organize data and reporting Document workflow procedures and processes MAJOR DUTIES & RESPONSIBILITIES Handle Policy Issuance and Change Requests. Provide support to underwriting by performing a variety of data collection, file preparation and documentation storage related tasks Perform other essential duties and special projects as assigned including but not limited to System Testing, Data Entry, etc. Qualifications Minimum 1-year experience in a related position Exhibit excellent oral and written communication skills Possess strong team orientation Ability to work in a fast-paced environment, independently with moderate guidance and supervision. Established proficiency in the Microsoft office suite including Outlook, Excel, and Word Ability to use other business-related software, systems, and automated tools Proven results oriented and driven.

Under moderate to light supervision, investigates, reserves, negotiates, evaluates and settles casualty claims of complex exposure including fatalities; presents evidence in legal proceedings while maintaining adequate production levels; makes sales calls when requested to do so.

The International Tax Manager manages the international income and transfer pricing compliance for the company, assists in review of monthly, quarterly, and annual consolidated income tax provision, and is also responsible for developing, maintaining, and overseeing the team. Responsibilities Overseeing the preparation and reviewing of the international components of the consolidated US Federal return, which is prepared by a third-party consultant and includes detailed information reporting for operations in approximately 70 countries. This includes, but is not limited to: Oversees the preparation of: GILTI; FDII; BEAT; IRC Section 163(j); FTC utilization and basketing; E&P, including associated tax pools; and Forms 5471, 8858, 1118, and 8975. Manages, reviews, and/or prepares the international components of the income tax provisions, including, but not limited to: Calculation of the US foreign income tax implications to be reported in our quarterly Securities and Exchange Commission filings; Book-tax differences, including but not limited to GILTI, FDII, 163(j); Pillar Two; Tax credits, including the US FTC; Tax technical memos; Deferred income tax analyses and proofs; return to provision analyses; Assists in the maintenance of Sarbanes-Oxley tax documentation and compliance; Technical analyses; and Coordination with other Crawford Tax Team members, finance, international finance, operations, and external advisors and auditors. Manage and review international income tax provision(s) and related calculation(s) in accordance with our internal controls framework. This includes but is not limited to the preparation and/or review of: International tax packages, Return to provisions, Deferred tax asset realizability models, Uncertain tax position analyses, and Provision computations and analysis in OneSource Tax Provision. Manages the transfer pricing compliance function, including but not limited to: develops and maintains annual master files, local files, and associated forms and filings globally, and ensures timely compliance; oversees the preparation and filing of country-by-country notifications; oversees the preparation and reviews the annual Form 8975; and supports transfer pricing audits and competent authority proceedings on an as-needed basis. Assists with the international income tax compliance and statutory reporting collection process as needed, including the following: Coordinates and oversees international tax compliance for operations in approximately 70 countries in accordance with the global tax compliance calendar. Assists in audit defense and is responsible for: Assisting with tax authority inquiries and related audit settlements and other negotiations; and Representing the Company in front of tax authorities. Manages earnings & profits and tax basis calculations and is responsible for the: Preparation and maintenance of E&P and inside and outside tax basis calculations for entities in approximately 70 countries. Assists with Tax Department special projects on an as-needed basis. Trains and develops members of the Tax Department and works with peers to maintain a positive team atmosphere. Collaborates with the off-shore tax function. Qualifications Bachelor's Degree in Accounting, required; and Master of Taxation or Accounting, required. CPA required Minimum 5 years of corporate tax experience Big 4 public accounting experience required Experience with UK, Canadian, and Australian tax regimes, preferred OneSource Income Tax experience, preferred OneSource Tax Provision experience, preferred Strong income tax technical skills and base of accounting skills, required Strong analytical, verbal, and written communication, people, project management, and organizational skills, required Leadership skills, presence, and ability to interact with all levels of the organization and with various tax authorities, required Supervisory and project management experience, required Includes some levels of domestic and international travel, as needed CPA required and certification should be maintained via ongoing CPE Masters in Taxation or Accounting required Must complete continuing education requirements as outlined by Crawford Educational Services Extensive knowledge of GILTI, FDII, FTCs, BEAT, and 163(j) required Extensive knowledge of US income tax reporting on Forms 8858, 5471, 1118, and 8975 required Excellent interpersonal skills to liaise with cross-functional teams Demonstrated ability to handle multiple projects, effectively prioritize, manage others, and meet deadlines Highly motivated, creative, articulate, results-oriented Ability to grow and change with the organization Flexible and able to operate in fast-paced, changing environment Strong technical tax skills, in particular for multinational publicly traded corporations Experience in identifying tax planning opportunities and risks Able to influence and negotiate, both internally and externally Ability to work in an organized, detailed manner under tight deadlines Ability to grasp complex issues quickly Outstanding communication skills, ability to present complex tax information in simple terms Strong team building and people development skills Ability to research, read, and interpret tax laws, regulations, and rulings required #LI-DV1

Disability Benefit Specialist - Remote Make an impact from anywhere-and love what you do! What's in it for you? ✅ Work remotely-your office, your vibe! ✅ Help people when they need it most. ✅ Be part of a team that values compassion, clarity, and results. Join us as a Disability Benefit Specialist and play a key role in evaluating claims, determining benefit eligibility, and guiding employees toward successful return-to-work strategies. Use your expertise in disability policies and medical/vocational issues to deliver clear, timely decisions and exceptional support. Bachelor's degree or equivalent experience required. 2 + years of STD/LTD claims adjudication Experienced in the TPA or self-administration services is desired Experience with FMLA/State leave claims is a plus Aptitude for learning medical terminology and conditions, as well as interpreting procedures and regulations Ability to work independently while assimilating various technical resources Computer knowledge in excel, word, web based systems, etc Good verbal and written communication skills Knowledge of ERISA regulations, required offsets and deductions, disability duration and Social Security procedures Demonstrated ability to gather and analyze information, determine a course of action and implement the selected course of action. Strong ability to identify, analyze and solve problems. Effective interpersonal skills capable of dealing with external sources and all levels of employees. #LI-DV1 Manages assigned caseload of disability claims for Short Term/Long Term Disability. Communicates with claimants, employers, and various medical professionals to gather information regarding eligibility, benefit authorization, and ongoing management of STD or LTD benefits. Applies the appropriate contractual provisions; case management resources; and claim processes to ensure eligibility requirements and liability decisions are accurate. Provides superior customer service by rendering benefit determinations within expected timeframes and quickly responding to all inquiries. Demonstrates ability to independently manage disability claim and apply clinical guidance as provided on more complex claims. Verifies on-going disability and participates in claim reviews with specialized resources including nurses, physicians, vocational rehabilitation, etc. to discuss return to work opportunities as appropriate. Uses disability claim system to manage and authorize payment on claims while meeting all service, timeframe, and productions standards Ensures a timely and appropriately coordinated transition of claims from STD to LTD, providing a well -managed and seamless claims experience to claimants. Analyzes claims activity and prepares reports for clients/carriers and management as needed Becomes familiar with specialized client instructions and performance guarantee standards for any assigned clients. Serves as a resource for trainees and Claims processors as needed. Effectively works together in a team setting. Other duties as assigned.

The Senior Director, Oracle Cloud Delivery and Architecture will be responsible for driving our multi-year ERP Cloud Fusion implementation and ensuring a cohesive enterprise architecture vision across all Oracle Cloud Fusion domains in use (ERP, EPM, HCM). The ideal candidate will bring deep expertise in Oracle Cloud architecture, integration strategy, and financial systems transformation. This role requires a hands-on leader who can operate at the intersection of strategy, technology, and change, delivering operational excellence today while building a future-ready enterprise applications ecosystem. Responsibilities Shapes and communicates a clear, future-focused vision for Oracle Cloud Fusion adoption and enterprise architecture. Collaborate with Finance, HR, IT, and external partners to ensure seamless system integration and business alignment. Leads the phased migration from Navision internationally and plan/execute on a longer-term migration from PeopleSoft domestically. Serve as the enterprise architect for Oracle Cloud platforms, ensuring scalable, secure, and integrated solutions across ERP, EPM and HCM. Partner with the HCM project leader to align architectural standards and integration strategies across global deployments. Define and implement best practices for Oracle Cloud configuration, extensibility, middleware (OIC), and data architecture. Oversee technical governance, compliance, and lifecycle management of Oracle Cloud applications. Establishes and manages strategic partnerships with Oracle and implementation partners and holds vendors accountable for performance, deliverables, and value creation. Leverages the broader Oracle ecosystem for innovation and capability expansion. Qualifications Bachelor's degree in Computer Science, Information Systems, or related field required Master's degree preferred 10+ years of experience in enterprise application architecture and financial systems leadership. 5+ years of hands-on experience with Oracle Fusion Cloud ERP, with deep knowledge of Financials (GL, AP, AR, FA, CM). Demonstrated success in multi-country Oracle ERP Cloud Fusion implementations. Proven success in migrating from legacy systems (Navision, PeopleSoft) to Oracle Cloud platforms. Strong technical expertise in Oracle Cloud architecture, including APIs, OIC, data migration, and security frameworks. Oracle Cloud certifications in Architecture and Financials. Experience with global rollouts and multi-country financial compliance. Familiarity with agile delivery, DevOps, and cloud-native design principles. #LI-DV1

We are seeking a dynamic and results-driven Head of Operations to lead and oversee the day-to-day operations of our organization. The ideal candidate will be responsible for driving operational excellence, optimizing processes, and ensuring the seamless execution of business strategies. As a key member of the leadership team, the Head of Operations will play a critical role in shaping our revenue growth, order fulfillment, procurement, and supply chain management, fostering a culture of innovation, and delivering exceptional value to our customers and stakeholders. Key Responsibilities: Strategic Leadership Develop and implement operational strategies aligned with the company's overall goals and objectives. Collaborate with the leadership team to define long-term business plans and growth initiatives. Identify opportunities for innovation and continuous improvement across all operational functions, including procurement and supply chain. Operational Excellence Oversee the company's core operations, including warehouse/order fulfillment, accounts receivable/accounts payable, supply chain, procurement, production, and partner with customer experience/service. Establish and monitor key performance indicators (KPIs) to measure operational efficiency and effectiveness across procurement and supply chain activities. Ensure compliance with industry regulations, company policies, and quality standards. Procurement and Supply Chain Management Develop and execute procurement strategies to ensure cost-effective sourcing of materials and services. Build and maintain strong relationships with suppliers and vendors to optimize supply chain performance. Monitor inventory levels, demand forecasting, and supplier performance to ensure timely delivery and minimize disruptions. Implement best practices in supply chain management to enhance efficiency, reduce costs, and improve overall operational effectiveness. Team Leadership Build, mentor, and lead a high-performing operations team, fostering a culture of accountability and collaboration. Provide guidance and support to department heads, ensuring alignment with organizational priorities. Promote professional development and succession planning within the operations team. Process Optimization Analyze and streamline workflows to improve productivity, reduce costs, and enhance customer satisfaction. Implement best practices and leverage technology to drive operational efficiency across procurement and supply chain functions. Manage budgets, resources, and timelines to ensure the successful execution of projects. Risk Management Identify and mitigate operational risks to safeguard the company's assets and reputation. Develop contingency plans to address potential disruptions in procurement and supply chain operations and ensure business continuity. Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, or a related field (MBA preferred). 10+ years of progressive experience in operations management, with at least 5 years in a leadership role. Proven track record of driving operational success in a fast-paced, dynamic environment, including procurement and supply chain management. Core Competencies Strong strategic thinking and problem-solving skills. Exceptional leadership and team management abilities. Expertise in process improvement methodologies (e.g., Lean, Six Sigma). In-depth knowledge of procurement and supply chain best practices. Excellent communication and interpersonal skills. Financial acumen and experience managing budgets and resources. Proficiency in operational tools and technologies, including supply chain management software.

Join Our Talent Pipeline for Property Claims Adjuster Opportunities at Chubb!!! Are you passionate about helping clients navigate the complexities of property claims? Chubb is looking to build a talent pipeline for upcoming Property Claims Adjuster positions! If you are dedicated to providing exceptional service through thorough analysis and investigation, we want to connect with you. Overview: The Property Claims Adjuster is responsible for managing and resolving residential and commercial property claims. This role requires conducting comprehensive analyses and investigations, promptly following up with insured parties and claimants, evaluating policy contracts, and maintaining accurate claims files. You will also establish reserves, recognize recovery opportunities, and ensure compliance with statutory and regulatory fair claims practices, including identifying potential fraudulent claims. Key Responsibilities: Analyze Initial Reports: Promptly reach out to insured parties and claimants to initiate the claims process. Evaluate Contract Language: Effectively identify coverage issues by thoroughly reviewing policy contracts. Develop Claims Files: Create timely and accurate claims files for in-depth investigation and loss analysis. Maintain File Diary: Keep an active file diary to facilitate the efficient resolution of claims. Establish Reserves: Set and monitor accurate reserves for each claim. Identify Recovery Opportunities: Recognize and pursue applicable recovery options. Ensure Compliance: Adhere to all statutory and regulatory fair claims practices. Recognize Fraud: Identify and assess potential fraudulent claims. Manage Vendor Workflow: Oversee the workflow, outputs, and expenses associated with outside vendors. Negotiate Settlements: Critically evaluate claim facts and negotiate settlements successfully. Build Relationships: Sustain strong business relationships with both internal teams and external customers. Mentorship: Serve as a technical resource and mentor for less experienced adjusters on the team. Contribute to Team Goals: Actively engage in achieving team objectives and overall results. Support During Surge Events: Assist during workload surges and catastrophe operations, including potential overtime during designated events. Experience & Education Requirements: Minimum 1 year of professional work experience, ideally in residential and commercial property claims. Minimum 1 year of customer service experience in a corporate environment is required. Comprehensive understanding of insurance contracts, investigation techniques, legal requirements, and regulations. Ability to work collaboratively in teams and engage effectively with diverse individuals. Strong aptitude for evaluating, analyzing, and interpreting complex information. Desired Skills: Exceptional customer service Proficient investigation techniques Strong organizational skills Effective time management and multitasking ability Excellent verbal and written communication Negotiation and reserving skills Innovative thinking with a problem-solving mindset Licensure Requirement: If you do not already have one, you will be required to obtain the applicable resident or designated home state adjuster's license and possibly additional state licensure. Company Benefits Highlights: At Chubb, we foster a collaborative in-office environment with the flexibility to support our employees' needs. Our comprehensive benefits package includes: Competitive compensation and performance-based bonuses Medical, dental, and vision coverage starting on your first day of employment Generous paid time off (PTO) 10 paid holidays each year Up to 9% 401(k) contribution from Chubb Tuition reimbursement to support your ongoing education Employee stock purchase plan Ready to Join Our Talent Pipeline? If you are excited about the opportunity to help clients navigate property claims and are ready to enhance the claims experience at Chubb, we invite you to submit your resume and express your interest in future Property Claims Adjuster opportunities. Why wait? Apply and join our talent pipeline today! We look forward to connecting with you!

Portfolio Management & Expense Control Contribute to the growth and profitability of ESIS by strategically managing the retention of ESIS clients by revenue and unit. Promote client expansion through the education of ESIS products and services Account Management & Business Acumen Acts as a single point of contact for clients to respond to questions, concerns, and problems. Understands how to leverage strategy and relationship to resolve issues. Ability to understand client data and trends and operate in a consultative manner to drive optimal client specific performance. Demonstrate proactive and strategic planning of the client relationship. Administrative Compliance Monitor the quality of data in the CRM system Execution of the contracting process Quality management of renewal process Professional Development Assist in the new sales process by participating in presentations and marketing of ESIS products and services Proactively communicate with internal and external business partners such as client, broker, carriers, underwriting, and field support operations Understand ESIS Products and Services QUALIFICATIONS College ABOUT US Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Chubb's Energy Practice is an exciting and dynamic place for individuals who are seeking career opportunity and advancement. The Commercial Insurance team has an opening for an experienced Energy Underwriter to join our Energy Practice (salary and title commensurate with experience level). This is a high-impact role that is focused on growing a Property and Casualty book comprised of Package, Automobile, Pollution, Workers' Compensation, Umbrella and International. Multi-line experience is encouraged. Ideally, the position will be housed in Chubb's Alpharetta, GA office, reporting to the Energy Core Leader in Alpharetta. The candidate will be responsible for handling both a renewal book and writing new business across the region. ABOUT THE ROLE: The Underwriter with Chubb's Energy department will manage approximately a $7-10 million book of business in the seven state Southeast Region (AL, FL, GA, MS, NC, SC, TN). The Underwriter must develop book growth, maintain superior internal and external relationships and implement effective and profitable pricing strategies. This individual will also have accountability for the financial performance of this book of business, achieving growth for the branch. We are seeking someone who will identify opportunities for growth within new and existing production sources, identify cross sell opportunities, conduct agency planning/goal setting and make regular broker and insured visits based on monthly goals. Demonstration of the following skills and abilities: * Strong sales and marketing skills along with the ability to position accounts and close deals. * Demonstrated success in marketing, producer/book management and new business development. * Ability to successfully negotiate on all levels with both internal and external partners and nurture key producer relations. * High proficiency with the underwriting process and risk analysis. * Effective desk management. * Exemplary ability to effectively interact with customers and coworkers at all levels. * Knowledge and proficiency with underwriting technical issues, compliance, coverage, products, pricing & strategies. * Results orientation, entrepreneurial spirit, business acumen, self-motivation and strong ability to work in a collaborative team environment. * Responsible for the professional development, retention, and performance assessment of team members. * 3+ years underwriting experience within the Energy industry and/or Commercial experience with a desire to specialize in the Energy sectors of Power Generation, Petroleum, and Mining * Experience with multiple lines of insurance * Bachelor's degree