The Superintendent is responsible for overseeing the execution, supervision, and completion of industrial mechanical construction projects. This role ensures projects are completed safely, on time, and within budget while maintaining quality and compliance with industry regulations. The Superintendent coordinates with project managers, subcontractors, and field personnel to optimize labor, materials, and schedules for efficient project execution.
Essential Duties, Roles, Responsibilities & Procedures:
Project Execution & Supervision: Oversee all field construction activities to ensure alignment with project plans and schedules.
Workforce Coordination: Manage site labor, ensuring the right personnel are assigned to appropriate tasks.
Schedule Management: Develop and maintain construction schedules to ensure timely project completion.
Quality Control: Monitor work progress and enforce adherence to industry and company quality standards.
Safety Compliance: Ensure all workers follow OSHA and company safety regulations.
Subcontractor Management: Coordinate and supervise subcontractors to maintain project efficiency.
Material & Equipment Management: Ensure timely delivery and availability of necessary materials and equipment.
Issue Resolution: Identify and resolve field issues to avoid project delays.
Regulatory Compliance: Stay informed of local, state, and federal construction regulations to ensure compliance.
Stakeholder Communication: Maintain regular communication with project managers, engineers, and site personnel.
Documentation & Reporting: Maintain accurate records of daily construction activities, safety incidents, and work progress.
Performance Evaluation: Assess workforce efficiency and implement strategies for continuous improvement.
Qualifications & Experience:
Education & Certifications:
High school diploma or equivalent required.
Bachelor's degree in Construction Management, Engineering, or a related field preferred.
OSHA 30 certification required.
Must possess any licenses or certifications required by state or local regulations.
Experience:
Minimum of 7+ years of experience in industrial mechanical construction.
At least 3 years of supervisory or leadership experience on construction sites.
Technical Skills:
Strong knowledge of industrial construction methods, materials, and best practices.
Ability to read and interpret construction blueprints, technical drawings, and project specifications.
Proficiency in construction scheduling software (e.g., Procore, MS Project, Primavera P6).
Competencies & Behavioral Expectations:
Strong leadership and decision-making skills to manage field operations effectively.
Excellent problem-solving abilities to address project challenges and maintain workflow.
Effective communication and collaboration skills to coordinate with project teams and stakeholders.
High attention to detail to ensure quality control and regulatory compliance.
Commitment to workplace safety, ensuring adherence to OSHA and company policies.
Ability to work under pressure and manage multiple tasks in a fast-paced construction environment.
Physical Requirements & Work Environment:
Physical Requirements:
Ability to stand, walk, and navigate construction sites for extended periods.
Ability to lift and carry up to 50 lbs. occasionally.
Frequent bending, kneeling, climbing, and working in various weather conditions.
Work Environment:
Primarily field-based, working on active construction sites.
Exposure to outdoor weather conditions, high noise levels, and industrial work environments.
Use of personal protective equipment (PPE) required on job sites.
Travel Requirements:
May require frequent travel between project sites and occasional overnight stays depending on project demands.
$72k-103k yearly est. 60d+ ago
Looking for a job?
Let Zippia find it for you.
HVAC Sheet Metal Foreman
Crawford Mechanical Services 4.7
Crawford Mechanical Services job in Mesa, AZ
About the Role The Foreman is responsible for supervising and coordinating industrial mechanical construction projects, ensuring high-quality workmanship, compliance with safety regulations, and efficient project execution. This role involves overseeing field workers, managing job site operations, conducting inspections, and collaborating with project managers and engineers to meet project objectives. The Foreman plays a critical role in maintaining productivity, resolving on-site issues, and ensuring a safe work environment.
Essential Duties, Roles, Responsibilities & Procedures:
Project Review: Analyze project specifications, blueprints, and other documentation to understand the scope of work.
Job Assignments: Assign work tasks to field workers based on their skills, experience, and project needs.
Site Inspections: Conduct routine site inspections to ensure work meets quality and safety standards.
Safety Compliance: Ensure all workers follow OSHA guidelines and company safety protocols.
Material & Equipment Management: Ensure proper allocation and availability of tools, equipment, and materials.
Collaboration: Work closely with project managers, engineers, and other stakeholders to ensure efficient workflow.
Workforce Supervision: Monitor worker performance and address any productivity or quality issues.
Issue Resolution: Identify and resolve on-site problems or discrepancies in project execution.
Regulatory Compliance: Stay informed about industry regulations and ensure compliance with all relevant laws.
Documentation: Maintain accurate records of job assignments, site inspections, and completed work.
Training & Mentoring: Provide on-the-job training and mentorship to junior workers to enhance their skills.
Communication: Ensure clear and effective communication with field workers and project management teams.
Qualifications & Experience:
Education & Certifications:
High school diploma or equivalent required.
OSHA 30 certification required.
Additional trade certifications in mechanical systems, welding, or pipefitting are a plus.
Must possess any licenses or certifications required by state or local regulations.
Experience:
Minimum of 5 years of experience in industrial mechanical construction.
At least 2 years of supervisory or foreman experience preferred.
Technical Skills:
Ability to read and interpret blueprints, drawings, and specifications.
Strong understanding of mechanical systems, including HVAC, piping, and welding.
Proficiency in using job site management tools and software for reporting.
Competencies & Behavioral Expectations:
Strong leadership and supervisory skills to effectively manage field crews.
Excellent problem-solving abilities to address on-site challenges efficiently.
Effective communication and interpersonal skills to collaborate with workers and management.
Detail-oriented and organized, ensuring accuracy in project execution and documentation.
Commitment to workplace safety, ensuring adherence to OSHA and company regulations.
Ability to adapt to changing project demands and adjust work plans accordingly.
Physical Requirements & Work Environment:
Physical Requirements:
Ability to lift and carry up to 50 lbs. regularly.
Standing, walking, and working in outdoor construction environments for extended periods.
Frequent bending, kneeling, and climbing on ladders or scaffolding.
Work Environment:
Primarily field-based at industrial construction sites.
Exposure to varying weather conditions, noise, dust, and mechanical equipment.
Personal protective equipment (PPE) required at all times on-site.
Travel Requirements:
May require travel between job sites depending on project needs.
Reporting Structure & Supervisory Responsibilities:
Reports To: Construction Superintendent.
Direct Reports: Supervises field workers, including pipefitters, welders, and laborers.
$46k-59k yearly est. 60d+ ago
Associate Customer Care Representative - Flex
Amica Mutual Insurance 4.5
Phoenix, AZ job
Associate Customer Care Representative Phoenix Regional Office 2075 W Pinnacle Peak Road Phoenix, AZ 85027 Thank you for considering Amica as part of your career journey, where your future is our business. At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships for our customers and employees! We're focused on creating a workplace that works for all. We'll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it!"
As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Phoenix, AZ is seeking an Associate Customer Care Representative to join the team!
Job Overview:
This position involves telephone contact to assist and service policy holders with their insurance needs. Ideal candidates will possess prior experience in service and sales, demonstrate a professional telephone manner, and exhibit strong teamwork skills.
Responsibilities:
* Conduct professional telephone conversations to service customer accounts in a high call volume environment
* Problem-solve and use time effectively to multitask and prioritize work
* Assist customers with various billing and policy change transactions over the phone
* Gain customer trust and respect by establishing and maintaining effective relationships
* Demonstrate a high standard of customer service
* Collaborate with others in a team setting
Salary and Work Schedule:
A starting annual salary of $45,979 ($22.11/hr). Additional compensation would be dependent on level of experience and applicable licenses within the property and casualty industry with a range of up to $54,557 annually ($26.23/hr).
The 40 hour work week is scheduled from Tuesday through Friday, 11:00 AM to 7:00 PM and Saturday, 8:00 AM to 4:00 PM and includes a few holidays annually.
Work from home may be available up to two days a week once trained to work independently.
Total Rewards:
* Medical, dental, vision coverage, short- and long-term disability, and life insurance
* Paid Vacation - you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly.
* Holidays - 14 paid holidays observed
* Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment
* Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution
* Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals
* Generous leave programs, including paid parental bonding leave
* Student Loan Repayment and Tuition Reimbursement programs
* Generous fitness and wellness reimbursement
* Employee community involvement
* Strong relationships, lifelong friendships
* Opportunities for advancement in a successful and growing company
Qualifications
* High school diploma or equivalent education required
* Previous customer service and sales experience
* Excellent interpersonal and communication skills
* Computer keyboard and processing skills
* Previous insurance background is a plus, but not required
* After hire, employees will be required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided)
Amica conducts background checks which includes a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle, a motor vehicle or driving history report. The background check will not be initiated until after a conditional offer of employment is made and the candidate accepts the offer. Qualified applicants with arrest or conviction records will be considered for employment.
The safety and security of our employees and our customers is a top priority. Employees may have access to employees' and customers' personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees' or customers' physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment.
About Amica
Amica Mutual Insurance Company is America's oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share.
Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information, or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.
Amica Mutual Insurance Company is committed to protecting job seekers from recruitment fraud. We never request sensitive personal information or payment during the interview process. All legitimate job opportunities are listed on our official careers site: ************************** Learn more in the "Is Amica hiring?" section of our FAQ.
rp
$46k-54.6k yearly 48d ago
Technical Support Analyst
Chubb 4.3
Phoenix, AZ job
Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and improving the end user experience globally thru technology programs, deliveries and innovative solutions. With an extreme focus on the end user and a drive for excellence, the organization owns and oversees activities that support new ways of working to help improve productivity and simplify the technology experience.
We are looking for a Site Support Analyst to assist employees, new hires and contractors with technical issues related to their PC's, mobile devices, and peripherals. With us, your role will be broadly focused, with the exposure and opportunity to support hardware and software issues as well as upgrades related to desktop technology, will help develop, implement and enforce policies and procedures related to end user technology and will have excellent customer service skills and a positive attitude.
In this role, you will:
Troubleshoot and remediate PC/peripheral/mobile device hardware and software issues and incidents related to internal and external applications including all Microsoft products
Support users in their use of printers, digital scanners, smart devices, meeting room scheduling and video conferencing technology
Serve as a key representative of IT for projects and initiatives such as Office Moves, Real Estate Initiatives, and Hardware Refreshes, Major Software Roll Outs, Desktop Migrations, and Security Implementations and Compliance issues
Train and guide staff on hardware and software usage
Ensure patch compliance for PCs
Support of training and meeting room hardware as well as supporting users in scheduling and executing meetings and conference calls
Configure and build hardware; install and configure software based on user service requests
Document resolution to desktop issues, propose solutions to root cause problems
Maintain hardware and surplus inventories and processes associated with receiving, processing, and tracking incoming and outgoing equipment
Interact with 3rd party vendors to drive and resolve specific technical problems
Manage new hire setups, including coordination and configuration of equipment
Assist with new hire orientations and onboard new users from a technology perspective
Document resolutions to desktop issues and propose solutions to root cause problems
Identify opportunities to improve, automate, or simplify processes or systems
Ensure standardization of End User Services to align the EUS catalogue of services globally
At least 3-5 years of experience in a technical support or related role
Strong understanding of PC hardware skills and an interest and eagerness in technology and support for end users
Microsoft Certified Desktop Support Technician certification a plus
Well versed in desktop tools including O365
Knowledge of Mac OS/Apple iOS
Experience setting up printers, monitors and IT cabling
Some experience with Active Directory beneficial
Ability to document processes and procedures
Superior customer service and interpersonal skills
Ability to effectively communicate about technology
Bachelor's degree in Information Technology, Computer Science, or a related discipline a plus
Certifications such as Microsoft Certified Solutions Associate (MSCA), Microsoft Certified IT Professional (MCITP), Microsoft Certified Professional (MCP), Cisco Certified Network Associate (CCNA), CompTIA Security+, ITIL Foundation (or higher) Certification, and/or (ICS)2 Certification a huge plus
$44k-70k yearly est. Auto-Apply 60d+ ago
Agency Leader in Phoenix, AZ
Chubb 4.3
Phoenix, AZ job
Combined Insurance, a Chubb Company, is seeking an Agency Leader in Phoenix, AZ to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!
JOB Summary
The Agency Leader (AL) is responsible for delivering annual new sales objectives in an assigned area by sourcing, providing guidance, and supporting Agency Coordinators and Independent Agents and for providing sales & service support to current policyholders.
The AL is responsible for sourcing, identifying, and affiliating, new Independent Agents as well as providing coaching and voluntary training to both Independent Agents and Agency Coordinators.
Responsibilities
Sourcing & Development
* Establish local networks and source prospective new Independent Agent candidates and independent agencies to sell Combined products
* Conduct informational seminars for prospective new Independent Agents as needed.
* Represent the Agency at local job fairs or other hiring events
* Affiliate Independent Agent candidates
* Make recommendations for developing Independent Agents into leadership roles such as Agency Coordinator
Field Training
* Provide in-person support to Independent Agents during sales visits as requested and provide voluntary training and/or guidance as needed to support them in the sale of Combined products
* Develop expertise in all aspects of the Sales Process and remain available for consultation and/or guidance to Independent Agents and Agency Coordinator as requested
* Provide support with developing targeted training for Agency Coordinators and Independent Agents who request additional development
* Collaborate with Carrier Compliance Department to provide required compliance training
* Support Agency Coordinators and Independent Agents in appointment setting, upon request and as needed
Meetings
* Lead voluntary meetings and webinars
* Facilitate and attend training and development meetings developed and led by AD and carrier for support
* Attend other Agency meetings, as required
Administration Support
* Assist Agency Coordinators and Independent Agents in adhering to administrative process
* Be the primary contact point for administrative and implementation support queries
* Support AC and Independent Agents with sales tools and their implementation
Other
* Work with team to reach production expectations and guidelines set by Agency Management
* Meet growth goals in APV and Affiliation
* Effectively demonstrate the Agency's Sales Process
* Follow Company policies procedures and expectations
* Set an example for others to follow
* Establish local presence for Agency
COMPETENCIES
* Problem Solving: Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes. Develops insight into problems, issues and situation
* Continuous Learning: Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally. Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise. Takes advantage of formal and informal developmental opportunities. Takes on challenging work assignments that lead to professional growth
* Initiative: Willingly does more than is required or expected in the job. Meets objectives on time with minimal supervision. Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference.
* Adaptability: Ability to re-direct personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives. Can navigate through uncertainty and knows when to change course
* Results Orientation: Effectively executes on plans, drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities. Takes full accountability for achieving (or failing to achieve) desired results
* Values Orientation: Upholds and models Chubb values and always does the right thing for the company, colleagues and customers. Is direct truthful and trusted by others. Acts as a team player. Acts ethically and maintains a high level of professional integrity. Fosters high collaboration within own team and across the company; constantly acts and thinks "One Chubb"
Education and Experience
* Stable work history with minimum of 3 years with a successful sales track record. Insurance sales is a plus
* 1+ years of Sales team management. Experience in leading independent contractor workforce preferred
* Demonstrated ability to build a team through proven sourcing and recruitment strategies
* High School Degree or equivalent required, college degree preferred
* Ability to use Microsoft Office and tablet at intermediate level.
* An active professional network is required
* Obtaining a valid Life, Accident and Health license prior to employment date
$94k-126k yearly est. Auto-Apply 60d+ ago
Liability Litigation Claim Representative
Ccmsi 4.0
Scottsdale, AZ job
Overview Litigation Claim Representative
Schedule: Monday-Friday, 8:00 AM-4:30 PM Salary Range: $65,000-$80,000 annually (depending on experience) Account Assignment: Single Dedicated Client Account Travel: No travel required
Build Your Career With Purpose at CCMSI
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.
We don't just process claims-we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work , and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.
Job Summary
The Litigation Claim Representative is responsible for the day-to-day management of litigated claims on a dedicated client account. Reporting to the Litigation Manager, this role focuses on handling property damage, small claims court matters, and moderate bodily injury claims while partnering closely with the client's Risk Department, internal legal teams, and outside defense counsel.
This is a true litigation handling role requiring sound judgment, strong negotiation skills, and the ability to independently manage complex files while maintaining cost control and compliance.
Responsibilities
When we hire litigation professionals at CCMSI, we seek adjusters who understand the human and financial impact of litigated claims, take ownership from first filing through resolution, and apply strong judgment to navigate legal complexity and risk.
Investigate, evaluate, negotiate, and resolve litigated claims in accordance with client guidelines, corporate standards, and applicable laws
Manage all aspects of litigation, including coordination with defense counsel, development of litigation strategy, and oversight of legal expenses
Partner with the client's Risk Department, internal legal teams, and outside counsel to drive timely and effective claim resolution
Consult with and assist local divisions or general managers on Small Claims Court matters when defense counsel is not involved
Establish, monitor, and adjust loss reserves and legal budgets within assigned authority
Submit settlement and reserve recommendations for claims exceeding authority levels
Maintain well-organized, thoroughly documented claim files demonstrating independent judgment and litigation expertise
Participate in monthly claim reviews, meetings, and calls with clients and counsel
Attend and actively participate in mediations, arbitrations, and settlement conferences as required
Ensure settlements are issued accurately and timely, including proper execution of closing documentation
Maintain full compliance with all state, statutory, regulatory, company, and client-specific claim handling requirements
Acquire and maintain required adjuster licenses and complete all continuing education requirements
Qualifications
10+ years of multi-line claim adjusting experience with a strong emphasis on litigated claims
Demonstrated experience managing litigation strategy and working directly with defense counsel
Strong negotiation, analytical, and decision-making skills
Proficiency with Microsoft Office (Word, Excel, Outlook)
Arizona Adjuster License or ability to obtain within 60 days of hire
Preferred / Nice to Have
Bachelor's degree
Prior experience handling litigated claims on a dedicated client account
Familiarity with cost containment strategies and legal budget oversight
Bilingual (Spanish) proficiency - highly valued for communicating with claimants, employers, or vendors, but not required.
Why You'll Love Working Here
4 weeks PTO
(Paid time off that accrues throughout the year in accordance with company policy)
+ 10 paid holidays in your first year
Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
Career growth: Internal training and advancement opportunities
Culture: A supportive, team-based work environment
How We Measure Success
At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:
Quality claim handling - thorough investigations, strong documentation, well-supported decisions
• Compliance & audit performance - adherence to jurisdictional and client standards
• Timeliness & accuracy - purposeful file movement and dependable execution
• Client partnership - proactive communication and strong follow-through
• Professional judgment - owning outcomes and solving problems with integrity
• Cultural alignment - believing every claim represents a real person and acting accordingly
This is where we shine, and we hire adjusters who want to shine with us.
Compensation & Compliance
The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.
CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.
CCMSI posts internal career opportunities in compliance with applicable state and local promotion transparency laws.
Visa Sponsorship:
CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.
Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.
Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.
Our Core Values
At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who:
Lead with transparency We build trust by being open and listening intently in every interaction.
Perform with integrity We choose the right path, even when it is hard.
Chase excellence We set the bar high and measure our success. What gets measured gets done.
Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
Win together Our greatest victories come when our clients succeed.
We don't just work together-we grow together. If that sounds like your kind of workplace, we'd love to meet you.
#LitigationClaims #ClaimsLitigation #ClaimsAdjusterJobs #LitigationAdjuster #InsuranceCareers #TPACareers #HybridJobs #ScottsdaleJobs #ArizonaJobs #RiskManagementCareers #EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #LI-Hybrid
$65k-80k yearly Auto-Apply 26d ago
Claim Manager - Commercial Property
Chubb 4.3
Phoenix, AZ job
Why Chubb?
At Chubb, our mission is to provide superior insurance solutions that foster resilience and security for our clients. We strive to be the preferred choice for individuals and businesses seeking comprehensive coverage and unmatched service.
Join Chubb for a rewarding career where our core values-excellence, integrity, and respect-guide every decision we make. Be a part of a dynamic team that is dedicated to protecting what matters most and making a positive difference in the lives of our clients and communities. Together, let's shape a safer, more secure world
Overview: We are seeking a Claim Manager to join our Claim Center Property Commercial team. The Manager is responsible for overseeing the entire claims process for residential and commercial property claims, ensuring efficient management and resolution. This role involves leading a team of adjusters in conducting comprehensive analyses and investigations, while also providing guidance on complex claims. The Manager is tasked with fostering prompt communication with insured parties and claimants, evaluating policy contracts to identify coverage issues, and ensuring the accuracy and completeness of claims files. Additionally, the manager establishes reserves, identifies recovery opportunities, and ensures compliance with statutory and regulatory fair claims practices, including the detection and prevention of potential fraudulent claims.
Locations: We are seeking candidates in Phoenix, AZ.
Responsibilities:
Drive a customer-centric service culture that consistently delivers exceptional service, resulting in positive feedback and high satisfaction, with results that exceed current industry standards for excellence.
Manage a portfolio of highly technical, highly service-oriented claims. Escalate any anomalies and make recommendations to address the situation in proper resolution of the claim. Negotiate settlement of claims to bring them to a successful conclusion. This may involve policy holders, other professionals, insurers, loss adjusters, brokers, agents, solicitors and third parties by letter, telephone, meetings, or depositions. Partner with Actuarial, Senior Leadership, Underwriting, Risk Consulting, and other parties as required to ensure excellent service and appropriate issue resolution.
Directly manage and oversee property adjusters including completion of performance reviews and recommendations of annual compensation.
Develop goals and complete performance management plans (PMPS) for direct staff and recommend annual compensation levels.
Compile effective Executive Summaries on files/issues as necessary/appropriate; escalate to RDM/SDR/Claim Leader
Ensure appropriate and proactive handling activities in all phases of the claim, including coverage, investigation, case management, reserving, evaluation, negotiation, and file documentation.
Ensure thorough coverage evaluations, and detailed analysis that are well documented. Escalate and appropriately communicate coverage issues to Discipline leadership as appropriate.
Work within the framework of Chubb ethical and service standards. Fulfill compliance and regulatory requirements (including complaints procedures). Take responsibility for the control mechanisms which are in place and ensure the team is fully aware and engaged in them.
Ensure adherence to individual authority grants, all statutory and regulatory requirements and fair claim practices and local compliance requirements, including examiner licensing.
Where appropriate, facilitate in claim committee process both as a participant on claims in inventory and as a resource to others.
Ensure all files are handled in accordance with all aspects of the Best Practices.
Manage authority requests for all experts with an emphasis on building consultants; ensure vendors are routinely provided specific direction as to scope, budget and timely reporting.
Oversee preparation of large loss reports, reserve notifications and risk advisory reports to internal partners per guidelines on all eligible claims.
As part of the cross-functional leadership team, manage, analyze, and provide insights to this team regarding trends and observations identified during claims settlement, reporting patterns, and forecasted development during severe weather or cat events, and recommendations to the pre-loss assessments or gathered underwriting information that may aid portfolio, quality of risk and post-loss management.
Qualifications:
Bachelor's Degree or equivalent experience preferred.
Demonstrated management and leadership capabilities.
5+ years of customer service experience in a corporate environment required.
5+ years of Insurance Claims experience within residential and commercial property claims.
2+ years of experience as a claim supervisor, claim manager or similar role.
Ability to work collaboratively in teams and interact effectively with a diverse range of individuals.
Extensive coverage/contract knowledge.
Strong analytical and investigative skills.
Strong abilities in coverage application, litigation, and contractual relationships.
Knowledgeable in damage evaluation for residential and commercial properties; ability to resolve high-exposure claims.
Superior verbal and written communication skills, including large-group presentation skills.
Licensure Requirement: If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.
Company Benefits Highlights:
At Chubb, we provide our employees with best-in-class benefits to support their physical, emotional, and financial goals and well-being. We foster a collaborative and inclusive culture with the flexibility to support our employees' needs. Our comprehensive benefits package includes:
Competitive compensation and performance-based bonuses
Medical, dental, and vision coverage starting on your first day of employment
Health savings account (HSA) and flexible spending account (FSA) options
Generous paid time off (PTO)
10 paid holidays each year
Up to 9% 401(k) contribution from Chubb
Tuition and education reimbursement to support lifelong learning
Professional training and development programs
Stock options for eligible employees
$83k-114k yearly est. Auto-Apply 60d+ ago
Bilingual Sales Agent II
Kemper 4.0
Goodyear, AZ job
Details
Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive.
Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.
Under direct supervision, receives and responds to customer and agents' inquiries, requests and complaints; furnishes information and provides accurate, courteous and efficient service to customers.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Provides support to our customers and interfacing agents by answering questions regarding policy status, underwriting guidelines and policy billing.
communicates policy status, underwriting rules and billing breakdowns efficiently and effectively, utilizing a thorough understanding of all Kemper systems.
Provides information and works to address customer concerns.
Appropriately escalates and refers matters beyond authority limits based on departmental guidelines or expertise to the appropriate person or area.
Keeps informed regarding industry information, new product development, coverages and technology to continuously improve knowledge and stay current.
Process payments while maintaining proper cash handling procedures.
May be required to work in one or more retail locations based on staffing needs.
Perform other related duties as assigned.
MINIMUM JOB REQUIREMENTS:
High School Diploma or GED required.
Six months of Customer Service experience required.
Prior insurance experience preferred.
Bilingual in English and Spanish required
Ability to travel locally
REQUIRED JOB SKILLS:
Basic knowledge of computer systems such as Microsoft Office, internet browsers, etc.
Customer Service - Ability to respond to customer questions in an effective and efficient manner while being mindful of the customer experience.
Demonstration of strong customer service skills.
Demonstration of effective oral and written communication skills.
Interpersonal - Ability to deal openly, honestly, and professionally with internal and external customers while building credibility and maintaining trust.
This is an in office position.
The range for this position is $14.70 to $22.02. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.)
Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.
#AccessJobs
$27k-40k yearly est. Auto-Apply 11d ago
VP, Branch Manager
Chubb 4.3
Phoenix, AZ job
Branch Manager - Phoenix, Arizona
Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
The Phoenix Branch is comprised of over $180M gross written premium book of business encompassing business from across all the Chubb segments including Major Accounts, Commercial Insurance, Small Business, Financial Lines and Personal Risk Services. The Branch Manager position has matrix management responsibilities for all local employees and reports to the Regional Executive Officer.
The Phoenix Branch Manager's responsibilities include leading and executing activities which achieve the Branch goals related to business development, distribution management, customer penetration and retention, and staff development. Additionally, the Branch Manager will collaborate with the REO, Regional and National Managers and other network and corporate resources to drive results, implement process improvements and to maximize efficiencies.
The Branch Manager is specifically accountable for:
Providing direction and leadership in driving consistent profit and growth in the branch. In addition, establishing a vision for future growth for the Portland territory and working with the businesses to realize that vision.
Building and leading the execution of strategic and tactical plans that cultivate producer relationships and maximize the development of targeted business.
Collaborating with Segment and Product leaders to establish goals and development plans and evaluating performance of Branch Segment and Product Leaders.
Ensuring that effective producer planning, prospecting and account rounding strategies and processes are in place.
Serving as the senior Chubb executive in the local marketplace.
Bringing the diverse elements of the organization together to meet the needs of our customers.
Presenting a unified, cohesive, and consistent Chubb storefront and brand to the marketplace.
Knowledge, skills, and abilities:
Demonstrated advanced competencies in results orientation, customer focus, teamwork & collaboration, leadership, communication, and coaching/developing others.
Extensive property and casualty insurance industry experience leading to a broad understanding of the industry, products, distribution, regulation, and current issues.
Depth of experience and expertise in at least one of several disciplines including underwriting, claims or other service departments.
Strong financial acumen is required.
Extensive experience in managing customer, broker, and agency relationships.
High proficiency in sales and marketing of insurance products, and in developing and managing a cohesive marketing strategy across the multiple Chubb segments and products with divergent business objectives and strategies.
Proven success in leading, coaching and developing people.
Education and Experience:
Bachelor's degree or equivalent experience; advanced degree preferred
$109k-150k yearly est. Auto-Apply 41d ago
HVAC/R Senior Service Technician - $3,000 Retention Bonus
Crawford Mechanical Services 4.7
Crawford Mechanical Services job in Mesa, AZ
$3,000 Retention Bonus!
About the Role: We are seeking experienced Senior Level Commercial HVAC/R Service Technicians to join our growing team. This role is ideal for highly skilled technicians who can independently handle complex diagnostics, service, and repair of commercial and industrial HVAC/R systems. If you're confident in your technical knowledge, take pride in high-quality work, and want to grow with a company that invests in your development-we want to hear from you.
What You'll Do:
Troubleshoot and diagnose complex HVAC/R issues including refrigeration cycles, electrical systems, airflow, and controls
Strong diagnostics and repair skills across a wide range of equipment including chillers, boilers, and/or low temp refrigeration.
Execute repairs and component replacements on motors, compressors, electrical systems, and more
Conduct start-ups and ensure new installations meet operational and safety standards
Clearly communicate with customers about system performance, needed repairs, and maintenance recommendations
Document all service work thoroughly in our system, including photos and quote details
Participate in an on-call rotation and respond promptly to after-hours service needs
Maintain clean, safe workspaces and company vehicles
Represent the company professionally at all times
What We're Looking For:
5+ years of hands-on HVAC/R experience in commercial or industrial settings
Strong diagnostic and repair skills across a wide range of systems
Universal EPA 608 Certification (required)
Ability to read wiring diagrams, schematics, and technical manuals
Excellent communication and customer service skills
Valid driver's license with a clean driving record
Comfortable working independently in the field
Must participate in an on-call rotation
Tech-savvy with basic tablet/computer skills for documentation and work orders
Must be able to pass a background check required for access to city and government facilities, and be willing to undergo drug screening
What We Offer:
Competitive pay with growth potential
Full benefits package including health, dental, vision, and 401(k) company match
A professional, respectful team environment that values your expertise
Ready to apply?
If you're a senior-level HVAC/R technician who's ready to take on challenging work with a solid, supportive team-we want to talk to you. Apply today to join a company that recognizes and rewards your skills.
$71k-98k yearly est. 60d+ ago
Claims Legal Specialist - Conditional Demands
Sentry Insurance 4.0
Scottsdale, AZ job
Subject matter expert on requirements to properly resolve matters when faced with a conditional demand and assist in the development and implementation of claims standards. This position will be located at Sentry's Stevens Point, WI - Division Street office, Davenport, IA office, Scottsdale, AZ office, Goldsboro, NC office, or Madison, Wi office location.
What You'll Do:
Our Claims Legal Specialist will act as an expert on requirements to properly resolve matters when Sentry is faced with a conditional demand from counsel for a claimant. This position provides technical advice and guidance to claims associates on conditional demands in various states, and recommends changes in claims handling practices based on legislative action or court decisions and trends in the insurance industry. In addition, you will…
* Act as a subject matter expert, provide technical advice, direction, and guidance to other claims associates as need arises including instruction and authority on all complex conditional settlement demands received by enterprise.
* Work with front line claims file handlers as a trusted advisor on a day-to-day basis with regards to conditional demands received.
* Develop and guide claim managers and claim representatives on how to properly handle demands that subject Sentry and its insured/defendant to extra contractual liability, and excess verdict risks.
* Design and implement programs and practices relating to conditional demands for use countrywide. Collaborate with claims management and legal with regards to best practices for handling conditional demands in variety of states.
* Coordinate with various claims units to provide consistent, quality claims handling of complex conditional demands.
* Participate in strategy planning and recommend courses of action to achieve best outcomes for insured and enterprise.
* Remain abreast of changes in law impacting operations as related to conditional demands across all fifty states.
What it Takes:
* Bachelor's degree or equivalent work experience required, Juris Doctor preferred
* Minimum 8 years of related work experience
* Experience in handling conditional demands, preferably including bodily injury claims, on behalf of an insurer as an attorney, technical specialist, claims manager or similar role sufficient in one more of the following states to develop a high degree of technical expertise: CA, FL, TX, GA, or SC. While experience as a practicing attorney is beneficial, this is not a practicing attorney position, and no license to practice law is required
* Expertise with conditional demands across multiple states including legal requirements, claims handling best practices, and risks involved
* Technical expertise in claims processes, procedures, and laws as well as a thorough understanding of conditional demand requirements across multiple states; knowledge of claims handling operations
* Strong analytical, communication, presentation, and human relation skills
* Ability to self-manage in a role requiring a high degree of technical skill
What You'll Receive:
At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.
* Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday in office. As a Sentry associate, you will have an in-office workspace and materials for your home office.
* In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.
* Meal Subsidy available for associates who report to an office.
* 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
* Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
* Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
* Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
* Well-being and Employee Assistance programs
* Sentry Foundation gift matching program to encourage charitable giving.
About Sentry:
We take great pride in making Forbes' list of America's Best Midsize Employers since 2017. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Joe Larsen
Talent Acquisition Specialist Sr
*********************
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
$26k-41k yearly est. Auto-Apply 60d+ ago
Endorsement Underwriter
Chubb 4.3
Phoenix, AZ job
This is an entry level underwriting position within the Underwriting Center. The endorsement underwriter position is responsible for underwriting of endorsement requests and general service inquiries from an assigned portfolio of business. We have multiple openings.
Major Responsibilities:
• Underwrite all non-commercial express renewal endorsement requests.
• Timely adherence to both corporate and local workflows and business strategies.
• Timely response to producer inquiries relative to endorsement and service inquires.
• Gather/analyze change requests, general service inquiries and endorsement requests emanating from the producer's request.
• Adhere to jurisdictional compliance documentation standards and ensure all underwriting documentation is complete.
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
$79k-108k yearly est. 6d ago
Safety Coordinator
Crawford Mechanical Services 4.7
Crawford Mechanical Services job in Mesa, AZ
The Safety Coordinator is responsible for ensuring workplace safety, regulatory compliance, and hazard prevention in industrial mechanical projects. This role involves conducting safety inspections, enforcing safety protocols, providing employee training, and ensuring adherence to OSHA and industry standards. The Safety Coordinator collaborates with project managers, engineers, and field personnel to maintain a culture of safety and reduce workplace risks.
Essential Duties, Roles, Responsibilities & Procedures:
Safety Inspections: Conduct regular site inspections to identify hazards and ensure compliance with safety standards.
Regulatory Compliance: Ensure adherence to OSHA, ANSI, and other industry safety regulations.
Safety Training: Develop and deliver safety training programs for employees and subcontractors.
Incident Investigation: Investigate workplace accidents, document findings, and recommend corrective actions.
Hazard Identification & Mitigation: Proactively assess risks and implement mitigation strategies.
Personal Protective Equipment (PPE) Enforcement: Ensure proper use and availability of PPE.
Emergency Response: Develop and implement emergency response procedures and conduct safety drills.
Documentation & Reporting: Maintain records of inspections, incidents, safety violations, and corrective actions.
Collaboration: Work with project managers, engineers, and site supervisors to enforce safety measures.
Safety Meetings: Conduct toolbox talks and regular safety meetings to reinforce safety policies.
Communication: Maintain clear communication with management and workers regarding safety updates and concerns.
Qualifications & Experience:
Education & Certifications:
Bachelor's degree in Occupational Safety, Environmental Science, or a related field preferred.
OSHA 30 certification required.
Certified Safety Professional (CSP) or Construction Health & Safety Technician (CHST) certification is a plus.
Experience:
Minimum of 3+ years of experience in safety coordination, compliance, or construction safety.
Technical Skills:
Strong knowledge of OSHA, ANSI, and workplace hazard prevention strategies.
Proficiency in safety audit software and compliance tracking tools.
Ability to conduct safety inspections, risk assessments, and training sessions.
Competencies & Behavioral Expectations:
Strong problem-solving abilities to assess safety risks and implement corrective actions.
Excellent communication and leadership skills to enforce safety protocols and train employees.
Attention to detail and organizational skills to track safety compliance and maintain accurate records.
Commitment to continuous safety improvements and fostering a culture of safety awareness.
Ability to remain calm and act quickly in emergency situations.
Physical Requirements & Work Environment:
Physical Requirements:
Ability to stand, walk, and conduct on-site safety inspections for extended periods.
Capability to lift and carry up to 30 lbs. for handling safety equipment.
Work Environment:
Primarily field-based, with frequent visits to construction sites and industrial facilities.
Exposure to outdoor conditions, loud noise levels, and industrial hazards.
Use of personal protective equipment (PPE) required.
Travel Requirements:
Regular travel between job sites to conduct safety assessments and training sessions.
Reporting Structure & Supervisory Responsibilities:
Reports To: Regional Safety Manager.
Direct Reports: None.
Apply today and let's build something great together.
$38k-53k yearly est. 60d+ ago
Claims Director - Workers' Compensation & Liability - National Account
Cannon Cochran Management 4.0
Scottsdale, AZ job
Director, Claims
Work Arrangement: Hybrid Schedule: Monday-Friday, 8:00 AM to 4:30 PM Salary Range: $90,000-$116,000
Build Your Career With Purpose at CCMSI
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.
We don't just process claims-we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified
Great Place to Work
, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.
Job Summary
The Director of Claims provides leadership and oversight for a dedicated national account, managing both Workers' Compensation and Liability (multi-line) claims. This role supervises two Claims Managers and coordinates all claim functions within the dedicated unit. The Director ensures operational excellence, compliance, and client satisfaction while serving as a strategic partner to the Account Manager. This position offers an opportunity for advanced leadership development and may serve as a pathway to executive-level roles. Responsibilities When We Hire Claim Directors at CCMSI
We look for leaders who understand that every claim represents a real person's livelihood, take ownership of outcomes, and approach challenges as opportunities to deliver exceptional service.
Establishes, implements, and monitors policies and procedures required to satisfy CCMSI, Clients/Carrier goals and objectives.
Assists in the hiring, training, monitoring, and discipline of claim staff, as requested.
Review, assign and provide supervision of all claim activity for designated claims to ensure compliance with Corporate Claim Standards, client specific handling instructions and in accordance with applicable laws.
Investigate, evaluate and adjust assigned claims in accordance with established claim handling standards and laws.
Reserve establishment and/or oversight of reserves for designated claims within established reserve authority levels.
Provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution, as appropriate.
Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority.
Develop financial projections for the Client as requested by Account Manager.
Determine the acceptability, quality and profitability of new and renewal business to achieve overall loss ratio objective. Refers items outside of authority to management/carrier.
Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
Direct handling of designated litigated and complex claims.
Informs management of activities and problems within assigned program/client.
Provide education, training and assist in the development of claim staff.
Review and maintain personal diary on claim system.
Supervision of all claim activity for specified accounts. Supervise the activities of certain team members, as is appropriate.
Attend account Board Meetings, conduct file review meetings and/or training sessions with client, as requested.
Attend and participate at hearings, mediations, and informal legal conferences, as appropriate.
Performance appraisals and objective/goal setting and attainment of claim staff.
Remain current on all legislative activity (both federal and state), industry and market trends to ensure that all staff members are appropriately informed and understand the impact of these developments.
Develop revise and implement workflow processes to ensure efficiencies and provide oversight of individual caseloads, as appropriate.
Monitor compliance with Corporate Claim Handling Standards and special client handling instructions statutes, rules and regulations, and relative case law.
Qualifications Required:
Bachelor's degree or 15+ years of claims experience
Minimum 3 years of supervisory experience
Strong leadership, communication, and negotiation skills
Ability to manage complex, multi-line claims and lead a high-performing team
Proficiency in Microsoft Office programs
Reliable attendance and responsiveness to client needs
Preferred:
AIC, CPCU, or ARM designation preferred
Experience with national accounts and large-scale claim programs
Bilingual (Spanish) proficiency - highly valued for communicating with claimants, employers, or vendors, but not required
Strategic mindset with ability to drive process improvements and client satisfaction
Why You'll Love Working Here
6 weeks Paid Time Off (accrues throughout the year) + 10 paid holidays in your first year
Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
Career growth: Internal training and advancement opportunities
Culture: A supportive, team-based work environment
How We Measure Success
At CCMSI, great claim leaders stand out through ownership, accuracy, and impact. We measure success by:
Quality claim handling - strategic oversight and well-supported decisions
Compliance & audit performance - adherence to jurisdictional and client standards
Timeliness & accuracy - purposeful file movement and dependable execution
Client partnership - proactive communication and strong follow-through
Professional judgment - owning outcomes and solving problems with integrity
Cultural alignment - believing every claim represents a real person and acting accordingly
This is where we shine, and we hire adjusters who want to shine with us.
Compensation & Compliance
The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws.
Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.
CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.
Visa Sponsorship:
CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.
Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.
Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.
Our Core Values
At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who:
Lead with transparency We build trust by being open and listening intently in every interaction.
Perform with integrity We choose the right path, even when it is hard.
Chase excellence We set the bar high and measure our success. What gets measured gets done.
Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
Win together Our greatest victories come when our clients succeed.
We don't just work together-we grow together. If that sounds like your kind of workplace, we'd love to meet you.
#ClaimsLeadership #InsuranceCareers #RiskManagementJobs #WorkersCompensation #LiabilityClaims #HybridJobs #ExecutiveCareers #GreatPlaceToWork #EmployeeOwned #ScottsdaleJobs #ArizonaCareers #ClientServiceExcellence #JoinOurTeam #CCMSICareers #LI-Hybrid #IND123 We can recommend jobs specifically for you! Click here to get started.
$90k-116k yearly Auto-Apply 15d ago
Chubb Customer Center Account Executive
Chubb 4.3
Phoenix, AZ job
Chubb's Personal Risk Services Operations Division provides industry leading service to clients, agents, and internal business partners. The Chubb Customer Center (CCC) is an Operations team that directly manages the personal insurance needs of successful individuals and families on behalf of enrolled agency partners countrywide. We are currently seeking an experienced and self-motivated Personal Lines Account Executive to work in a fast-paced agency environment. Account executives are licensed agents supporting PRS' growth and retention by counseling successful individuals and families on their insurance coverage. This role focuses on delivering exceptional service, ensuring seamless policy management, fostering long-term relationships, and driving sales growth through effective cross-selling and upselling.
Key Responsibilities:
Serve as a trusted advisor for Chubb clients, assessing insurance needs and providing tailored solutions.
Proactively identify coverage gaps, offer recommendations, and process policy updates per client requests.
Utilize multiple systems to efficiently research, analyze, and resolve client inquiries and policy changes.
Demonstrate comprehensive knowledge of Chubb's products, articulating their value to clients.
Collaborate effectively within a team, leveraging strong interpersonal and communication skills.
We provide coverage for home, auto, vacation, umbrella, flood, recreational marine, and cyber insurance, with many of these products managed across different systems. Our underwriters play an active role in handling these policies, which often requires us to act as intermediaries between clients, agents, and underwriting teams
Consistently meet or exceed performance and quality benchmarks.
Adhere to corporate policies, regulatory requirements (SOX), and internal procedures (PCI) while ensuring compliance and service excellence.
Complete assigned tasks and support additional responsibilities as needed.
Success in our team requires adaptability to a fast-paced environment communicating on the phone with a willingness to continuously learn new skills and policy requirements. Since guidelines are updated regularly and can vary between accounts, it's essential to stay informed and flexible to meet our insurance standards.
Sales and Service Excellence:
Consistently meet or surpass sales goals by proactively cross-selling and upselling Chubb Personal Lines products, including auto, home, renters, personal excess, flood, and recreational marine insurance.
Proactively assess client portfolios to uncover additional coverage needs, presenting customized insurance solutions to agents and their clients to ensure comprehensive protection.
New Business Growth - increase sales production by 5% over the next year.
Improve percentage of new quotes that are converted into closed sales by achieving a 20% close rate on all new quotes
Increase the average premium value for each policy sold by focusing on high value clients or cross selling to individuals.
Increase the number of policies per client by selling additional products or increasing coverage.
Relationship Management
Partner with Chubb internal teams, including personal lines underwriters, to proactively address agent requirements and streamline policy servicing processes.
Cultivate and strengthen relationships with agents, clients, and internal business partners to drive high satisfaction, maximize client retention, and foster long-term loyalty.
Must possess a Property and Casualty Insurance license or be willing to obtain one within 30 days as part of the training program.
Associate degree or comparable professional experience in the insurance industry required.
Experience in personal lines operations, agency, underwriting, or marketing preferred.
Performance Skills
Demonstrated creative problem-solving skills for client inquiries and challenges.
Proven ability to deliver results and drive innovation in a dynamic, fast-paced setting.
Strong client service orientation with excellent verbal and written communication abilities.
Technical Skills
Proficient in Microsoft Word, Outlook, and Excel.
Experience in Personal Lines Insurance
Core Competencies
Demonstrates a collaborative spirit and actively contributes to team success.
Excels in analytical thinking, creative problem-solving and overall sales resilience
Active listening and effective communication whether speaking, writing, or presenting to communicate clearly and persuasively.
Maintains strong personal accountability and upholds ethical standards.
Driven and capable of delivering results with minimal supervision.
Exceptionally organized, adept at juggling multiple tasks efficiently.
Thrives in both structured and ambiguous environments, working independently or as part of a team.
Effectively prioritizes and manages competing deadlines in fast-paced settings.
$75k-107k yearly est. Auto-Apply 37d ago
Claim Center Trainer
Chubb 4.3
Phoenix, AZ job
The Claim Center Trainer/Facilitator is responsible for designing and delivering engaging training programs for new hires and current employees within the North America Claim Center. This role focuses on building foundational and advanced skills for North America Claims Contact Center positions, utilizing a variety of facilitation techniques to ensure effective knowledge transfer, skill development, and ongoing professional growth.
Key Responsibilities:
Facilitate the delivery of virtual and in-person new hire and upskill curricula using diverse facilitation methods to maximize learner engagement.
Design new hire and upskill curriculum.
Assess learner needs to adapt training delivery and design.
Collaborate with subject matter experts and leadership to ensure content accuracy and alignment with business objectives.
Evaluate training effectiveness through feedback, assessments, and performance metrics
Maintain currency with industry trends, adult learning principles, and new facilitation techniques to continuously enhance training programs and promote continued learning within North America Claim Center.
Bachelor's Degree (or equivalent experience)
2+ years of experience in facilitation, instructional design, or a related field.
Strong coaching and mentoring expertise to support learning and enhance performance.
Demonstrated ability to engage learners using facilitation techniques and virtual platforms for remote delivery.
Knowledge of adult learning theories and instructional design methods.
Strong knowledge of claims processes, documentation, provider platforms, and customer service best practices.
Preferred:
Demonstrated proficiency in North America Claims Contact Center workflows and processes, with strong technical expertise and thorough understanding of Best Practices.
Experience handling Worker's Compensation Claims.
$46k-61k yearly est. Auto-Apply 2d ago
HVAC Pipefitting Foreman
Crawford Mechanical Services 4.7
Crawford Mechanical Services job in Gilbert, AZ
The Foreman is responsible for supervising and coordinating industrial mechanical construction projects, ensuring high-quality workmanship, compliance with safety regulations, and efficient project execution. This role involves overseeing field workers, managing job site operations, conducting inspections, and collaborating with project managers and engineers to meet project objectives. The Foreman plays a critical role in maintaining productivity, resolving on-site issues, and ensuring a safe work environment.
Essential Duties, Roles, Responsibilities & Procedures:
Project Review: Analyze project specifications, blueprints, and other documentation to understand the scope of work.
Job Assignments: Assign work tasks to field workers based on their skills, experience, and project needs.
Site Inspections: Conduct routine site inspections to ensure work meets quality and safety standards.
Safety Compliance: Ensure all workers follow OSHA guidelines and company safety protocols.
Material & Equipment Management: Ensure proper allocation and availability of tools, equipment, and materials.
Collaboration: Work closely with project managers, engineers, and other stakeholders to ensure efficient workflow.
Workforce Supervision: Monitor worker performance and address any productivity or quality issues.
Issue Resolution: Identify and resolve on-site problems or discrepancies in project execution.
Regulatory Compliance: Stay informed about industry regulations and ensure compliance with all relevant laws.
Documentation: Maintain accurate records of job assignments, site inspections, and completed work.
Training & Mentoring: Provide on-the-job training and mentorship to junior workers to enhance their skills.
Communication: Ensure clear and effective communication with field workers and project management teams.
Qualifications & Experience:
Education & Certifications:
High school diploma or equivalent required.
OSHA 30 certification required.
Additional trade certifications in mechanical systems, welding, or pipefitting are a plus.
Must possess any licenses or certifications required by state or local regulations.
Experience:
Minimum of 5 years of experience in industrial mechanical construction.
At least 2 years of supervisory or foreman experience preferred.
Technical Skills:
Ability to read and interpret blueprints, drawings, and specifications.
Strong understanding of mechanical systems, including HVAC, piping, and welding.
Proficiency in using job site management tools and software for reporting.
Competencies & Behavioral Expectations:
Strong leadership and supervisory skills to effectively manage field crews.
Excellent problem-solving abilities to address on-site challenges efficiently.
Effective communication and interpersonal skills to collaborate with workers and management.
Detail-oriented and organized, ensuring accuracy in project execution and documentation.
Commitment to workplace safety, ensuring adherence to OSHA and company regulations.
Ability to adapt to changing project demands and adjust work plans accordingly.
Physical Requirements & Work Environment:
Physical Requirements:
Ability to lift and carry up to 50 lbs. regularly.
Standing, walking, and working in outdoor construction environments for extended periods.
Frequent bending, kneeling, and climbing on ladders or scaffolding.
Work Environment:
Primarily field-based at industrial construction sites.
Exposure to varying weather conditions, noise, dust, and mechanical equipment.
Personal protective equipment (PPE) required at all times on-site.
Travel Requirements:
May require travel between job sites depending on project needs.
Reporting Structure & Supervisory Responsibilities:
Reports To: Construction Superintendent.
Direct Reports: Supervises field workers, including pipefitters, welders, and laborers.
$31k-41k yearly est. 60d+ ago
Combo Pipe Welder
Crawford Mechanical Services 4.7
Crawford Mechanical Services job in Gilbert, AZ
About the role
As a Combo Pipe Welder Journeyman you will be responsible for welding and fitting piping systems for commercial and industrial projects. This role requires proficiency in multiple welding processes, including TIG and Stick, on various materials such as carbon and stainless steel. You'll read and interpret blueprints, ensure all work meets safety and quality standards, and collaborate with a team to complete high-quality installations. If you're a skilled pipe welder looking for a challenging and rewarding opportunity, we want to hear from you!
Essential Duties, Roles, Responsibilities & Procedures:
Project Review: Analyze welding blueprints, specifications, and work orders to understand project requirements.
Material Preparation: Prepare and inspect materials before welding to ensure proper fit and alignment.
Welding Operations: Perform welding tasks using various techniques, including MIG, TIG, and stick welding.
Quality Control: Ensure all welds meet industry standards and company quality requirements.
Safety Compliance: Follow all OSHA and company safety procedures, including proper use of personal protective equipment (PPE).
Equipment Maintenance: Maintain welding tools and equipment in good working condition.
Regulatory Compliance: Stay informed about industry regulations and ensure all welding activities meet safety and code requirements.
Documentation: Maintain accurate records of welding activities, including materials used, inspection reports, and work completion details.
Collaboration: Work closely with supervisors, engineers, and other trades to ensure project efficiency.
Training & Mentorship: Assist in training and mentoring junior welders to enhance their skills and knowledge.
Communication: Maintain clear and effective communication with supervisors, project managers, and team members.
Qualifications & Experience:
Education & Certifications:
High school diploma or equivalent required.
Completion of a welding apprenticeship program or vocational training preferred.
AWS (American Welding Society) certification preferred.
Must possess any licenses or certifications required by state or local regulations
OSHA 10 certification required.
Experience:
Minimum of 3+ years of experience in industrial welding and fabrication.
Experience with carbon steel, stainless steel, and alloy welding is a plus.
Technical Skills:
Proficiency in MIG, TIG, stick (SMAW), and flux-core welding techniques.
Ability to read and interpret welding blueprints, schematics, and fabrication drawings.
Familiarity with welding inspection methods, including visual and non-destructive testing (NDT).
Ability to operate grinders, cutting torches, and plasma cutters.
Competencies & Behavioral Expectations:
Strong problem-solving abilities to identify and resolve welding issues efficiently.
Effective teamwork and collaboration to coordinate with other trades and supervisors.
Excellent attention to detail and precision in welding and fabrication work.
Commitment to workplace safety, ensuring compliance with OSHA and industry regulations.
Adaptability and reliability to work in changing job site environments.
Ability to work independently and follow strict welding procedures.
Physical Requirements & Work Environment:
Physical Requirements:
Ability to lift and carry up to 50 lbs. regularly.
Frequent standing, bending, kneeling, and working in confined spaces.
Ability to work at heights, on scaffolding, and in enclosed areas when required.
Work Environment:
Primarily field-based, working on industrial construction sites and fabrication shops.
Exposure to high heat, sparks, fumes, and loud noise from welding operations.
Use of personal protective equipment (PPE), including welding helmets, gloves, and fire-resistant clothing.
Travel Requirements:
May require travel between job sites depending on project needs.
$36k-49k yearly est. 60d+ ago
HVAC/R Service Technician
Crawford Mechanical Services 4.7
Crawford Mechanical Services job in Mesa, AZ
About the Role We are seeking skilled and dedicated HVAC/R Service Technicians to join our team. This role is critical in delivering top-tier service, installations, and maintenance for HVAC systems. Technicians will diagnose and repair HVAC equipment, ensure compliance with safety regulations, and provide exceptional customer service.
Responsibilities:
Service & Repairs: Respond promptly to service calls, perform diagnostics, and execute necessary repairs.
Installation: Install HVAC systems in accordance with manufacturer specifications and company standards.
Maintenance: Conduct routine maintenance to optimize system performance.
Customer Relations: Communicate effectively with clients, addressing concerns and providing system guidance.
Safety Compliance: Follow all safety protocols and industry regulations.
Documentation: Maintain accurate service records, including diagnostics, repairs, and parts usage.
Inventory Management: Track and manage tools, equipment, and spare parts.
Continuous Training: Stay current with industry advancements and certifications.
Qualifications:
Required Certifications: EPA Section 608 Certification.
Technical Skills: Understanding of electrical components, refrigerant handling, diagnostics, and airflow dynamics.
Soft Skills: Strong problem-solving, communication, and customer service abilities.
Additional Requirements: Valid driver's license with a clean record, ability to work on-call shifts as needed.
Why Join Us?
Competitive pay and benefits
Supportive team environment with ongoing training
If you are a skilled HVAC professional looking for a company that values expertise, safety, and professional development, apply today!
$42k-53k yearly est. 60d+ ago
Mechanical Estimator
Crawford Mechanical Services 4.7
Crawford Mechanical Services job in Mesa, AZ
The Mechanical Estimator is responsible for preparing accurate cost estimates, bids, and budget plans for industrial mechanical projects. This role ensures that all estimating activities, including project cost analysis, subcontractor evaluation, and bid preparation, align with company objectives and industry standards. The Mechanical Estimator collaborates with project managers, engineers, and procurement teams to ensure competitive and profitable proposals while mitigating financial risks.
Essential Duties, Roles, Responsibilities & Procedures:
Project Review: Analyze project specifications, blueprints, and scope to determine estimating requirements.
Cost Estimation & Budgeting: Develop detailed cost estimates for labor, materials, and equipment.
Bid Preparation & Submission: Assist in preparing and submitting competitive bids within deadlines.
Risk Assessment: Identify cost-related risks and develop mitigation strategies.
Vendor & Subcontractor Evaluation: Assess supplier and subcontractor pricing and qualifications.
Market & Industry Analysis: Monitor industry trends, material costs, and competitive benchmarks.
Internal Collaboration & Proposal Development: Work with project managers and engineers to ensure estimates align with execution plans.
Review & Quality Control: Verify estimates for accuracy and completeness before approval.
Performance Tracking: Monitor project cost performance and refine estimating strategies based on historical data.
Regulatory Compliance: Ensure all estimates adhere to company policies, industry regulations, and contract requirements.
Technology & Process Improvement: Utilize estimating software to enhance efficiency and accuracy.
Qualifications & Experience:
Education & Certifications:
Bachelor's degree in Construction Management, Engineering, or a related field preferred.
OSHA 10 or OSHA 30 certification preferred.
Experience:
Minimum of 7+ years of experience in estimating, cost analysis, or project budgeting in industrial mechanical construction.
Competent in Mechanical, HVAC, and Process Piping systems.
Technical Skills:
Proficiency in estimating software (e.g., Trimble Viewpoint/Autobid, Fast Pipe/Fast Duct, Quotesoft/Construct Connect).
Strong understanding of drawings, specifications, and cost analysis methodologies.
Proficient in Microsoft Office Suite.
Knowledge of market trends, subcontractor evaluation, and competitive bid strategies.
Competencies & Behavioral Expectations:
Strong analytical and problem-solving abilities to develop accurate cost estimates.
Effective collaboration and communication skills to work with project teams and stakeholders.
Excellent attention to detail and organizational skills to ensure precision in cost analysis.
Commitment to continuous learning and process improvement in estimating and operational methodologies.
Ability to work under pressure and meet tight deadlines in a fast-paced environment.
Physical Requirements & Work Environment:
Physical Requirements:
Ability to sit for extended periods while working on estimates and project reports.
Occasional site visits requiring standing, walking, and reviewing construction conditions.
Work Environment:
Office-based, with occasional travel to project sites for assessments.
Exposure to construction environments, requiring PPE when on-site.
Travel Requirements:
May require limited travel for site visits, vendor meetings, and industry conferences.
Reporting Structure & Supervisory Responsibilities:
Reports To: Senior Estimator or Pre-Construction Manager.
Direct Reports: None.
Why Join Us?
Competitive salary and benefits package
Career growth opportunities within a rapidly expanding company
Commitment to a strong safety culture and quality-driven projects
If you're a results-driven Mechanical Estimator looking to make an impact in industrial mechanical construction, we'd love to hear from you. Apply today!