Crawford & Company jobs in Thousand Oaks, CA - 66 jobs

The ideal candidate possesses a guest first attitude, strong commitment to service and excellent communication. We ask for a willingness to receive and offer direction, be solutions oriented, and encourage a hospitality driven environment. ACCOUNTABLE TO: Management KNOWLEDGE: You will be expected to learn the following during the training process: Thoroughly understand and perform all duties assigned to you by your management team Use good tact, good manners, and mature judgment in dealing with guests in all situations Get familiar with and operate POS, phones and job specific systems. BENEFITS & PERKS: Competitive Pay Company Sponsored Healthcare Plan Opportunity for Growth and Development Employee Dining Discounts Complimentary Employee Meal Referral Bonus Plan ROLE RESPONSIBILITIES AND DUTIES: Greeting customers with a professional, upbeat, and energetic attitude Lead customers to their designated tables Maintain high performance of service and courtesy Effectively manage a waitlist with accurate quote times Satisfy guest complaints promptly, politely, and quietly Understanding and follow proper service sequence. Consistently work in a clean/organized and efficient manner. Ability to take direction and work in a team environment. Dedication to on-time arrival for shifts Upbeat and energetic attitude Follow all procedures and policies set forth by the company, Health Department and all safety regulations. Duties to be performed as assigned by your management team Ability to lift 30 lbs. Can stand for the duration of an 8 hour shift. UNIFORM CODE: You must present yourself in a neat, clean, professional groomed manner (clean uniform each shift, clean well-trimmed nails, good personal hygiene) Detailed uniform requirements available upon hiring. CRAWFORD'S SOCIAL is proud to be an equal opportunity workplace. We accept, celebrate and support the differences of people because it makes our team, the experience at our bar and the community in which we operate amazing. Compensation: $1.00 per day Crawford's Social is a California-casual craft cocktail focused bar that features comfortable, stunning lounge-like indoor and outdoor seating and shareable American cuisine. Created by local residents to bring an upscale and inviting social experience with the highest level of hospitality to Westlake Village, CA.

Chubb is currently seeking a Workers' Compensation Lost Time Senior Claim Examiner for our West Coast/Pacific region. The successful applicant will be handling claims from California. The position will report and reside in our Los Angeles, CA office. Duties & Responsibilities: Handles all aspects of workers' compensation lost time claims from set-up to case closure ensuring strong customer relations are maintained throughout the process. Reviews claim and policy information to provide background for investigation. Conducts 3-part ongoing investigations, obtaining facts and taking statements as necessary, with insured, claimant and medical providers. Evaluates the facts gathered through the investigation to determine compensability of the claim. Informs insureds, claimants, and attorneys of claim denials when applicable. Prepares reports on investigation, settlements, denials of claims and evaluations of involved parties, etc. Timely administration of statutory medical and indemnity benefits throughout the life of the claim. Sets reserves within authority limits for medical, indemnity and expenses and recommends reserve changes to Team Leader throughout the life of the claim. Reviews the claim status at regular intervals and makes recommendations to Team Leader to discuss problems and remedial actions to resolve them. Prepares and submits to Team Leader unusual or possible undesirable exposures when encountered. Works with attorneys to manage hearings and litigation Controls and directs vendors, nurse case managers, telephonic cases managers and rehabilitation managers on medical management and return to work initiatives. Complies with customer service requests including Special Claims Handling procedures, file status notes and claim reviews. Files workers' compensation forms and electronic data with states to ensure compliance with statutory regulations. Refers appropriate claims to subrogation and secures necessary information to ensure that recovery opportunities are maximized. Works with in-house Technical Assistants, Special Investigators, Nurse Consultants, Telephonic Case Managers as well as Team Supervisors to exceed customer's expectations for exceptional claims handling service. Technical Skills & Competencies: Lost Time Claim Examiner position with prior experience in workers' compensation as a lost time examiner, or similar examiner experience in short-term / long-term disability, auto personal injury protection / medical injury, or general liability claims. Requires basic knowledge of workers' compensation statutes, regulations, and compliance. Ability to incorporate data analytics and modeling into daily activities to expedite fair and equitable resolution of claims and claim issues. Exceptional customer service and focus. Ability to openly collaborate with leadership and peers to accomplish goals. Demonstrates a commitment to a career in claims. Exceptional time management and multi-tasking capabilities with consistent follow through to meet deadlines. Use analytical skills to find mutually beneficial solutions to claim and customer issues. Ability to prepare and make exceptional presentations to internal and external customers. Conscientious about the quality and professionalism of work product and relationships with co-workers and clients. Willing to take ownership and tackle obstacles to meet Chubb's quality standards for service, investigation, reserving, inventory management, teamwork, and diversity appreciation. Superior verbal and written communication skills. Experience, Education & Requirements: Experience working in a customer focused, fast-paced, fluid environment Experience utilizing strong communication and telephonic skills Prior experience requiring a high level of organization, follow-up, and accountability Prior workers' compensation claim handling experience or other similar type of claim handling experience is required (healthcare, short-term / long-term disability, auto personal injury protection / medical injury, or general liability). Prior insurance, legal or corporate business experience is a plus but not required AIC, RMA, or CPCU completed coursework or designation(s) is a plus but not required Proficiency with Microsoft Office Products Knowledge of medical terminology is required Knowledge of bill processing is required Certification to handle CA Workers Compensation claims is required Experience handling claims in the states of CO, UT, NV and AZ preferred If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure. The pay range for the role is $62,200 to $105,800. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Chubb is currently seeking a Workers' Compensation Claim Technical Assistant for our West Region. The successful applicant will be providing advanced technical support to our claim representatives and examiners for multiple jurisdictions. This position offers a hybrid work schedule with a minimum of 3 days per week working from the Los Angeles Office. Duties & Responsibilities: When necessary, assist with contacts for examiner so that appropriate compensability decisions can be made. Maintain active file diaries to ensure delegated tasks are completed. Understand jurisdictional benefit rates and payment deadlines to ensure compliance with state timeframes. Accurate documentation of claim activity within file notes. Produce quality documentation in an accurate and timely manner i.e., benefit notices, nurse and legal referrals, record requests, settlement documents. Respond timely and appropriately to internal and external customers on claim related issues. Adhere to state regulations for assigned states. Adhere to Best Practice guidelines. Collaborate with appropriate resources to timely resolve issues. Collaborate with peers in region to ensure adequate coverage during vacations or absences. Organize, summarize, and update materials as needed (e.g., legal pleadings, deposition transcripts, financial documents, etc.). Technical Skills & Competencies: Superior customer service showcasing verbal, written, and interpersonal skills. Aptitude for evaluating, analyzing, and interpreting information. Effective time management skills which demonstrate the ability to multi-task and prioritize by accomplishing tasks and assignments. Adaptability to constantly evolving environments and demonstrable flexibility which meets or exceeds a state requirement or a customer's expectation. Ability to work independently and efficiently while performing defined functions with minimal errors. Basic understanding of the Workers' Compensation and claim handling processes. Proficient computer skills and extensive knowledge of the Microsoft suite of Office products including Outlook, Word, Excel, and PowerPoint; Adobe Acrobat; and knowledge of state EDI systems a plus. Experience, Education & Requirements: Prior clerical and technical experience in researching and indexing data are preferred but not required. Proficiency with Microsoft Office Products. Experience in a fast paced, fluid environment. Strong communication and telephonic skills. Knowledge of medical terminology is a plus but not required. Knowledge of bill processing is a plus but not required. Knowledge of claim handling is a plus but not required. College degree in any area of study is preferred. If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure. The pay range for the role is $39,800 to $67,600. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

The Brandywine Claim Director is responsible for all aspects of claim handling on a book of complex asbestos, long term exposure and environmental claims from first notice through resolution with guidance from, and reporting to, a Brandywine Vice President. JOB RESPONSIBILITIES Analyze contracts, policies, applicable law and facts/circumstances surrounding claims to determine appropriate coverage position, and to resolve claims on reasonable terms and at an appropriate value. Responsible for conducting/managing factual claims investigation, including communications with policyholders, remediation experts, counsel and others to gather all claim facts. Negotiate cost sharing agreements with carriers/policyholders. Assign defense counsel, and manage litigation strategy and budgets. Evaluate claims and make recommendations to management regarding claim resolution plans. Maintain physical/electronic claim file, and claim information captured in claim systems. Respond to internal requests for information from management, reinsurers, auditors, etc. Prepare timely and accurate reports to management regarding significant claim developments. Provide the highest levels of service to Chubb business partners. Mentor/assist colleagues, and otherwise share technical expertise with other members of staff. Identify opportunities to enhance operations and more effectively achieve Brandywine's organizational objectives, and communicate the same in a constructive and positive manner. Some travel may be required High degree of technical competence in the handling of high exposure claims and a minimum of 5 years of relevant experience - emphasis in the areas of asbestos and/or environmental claims required. 4 year college degree. Law degree preferred. DESIRED QUALIFICATIONS: Experience directly managing defense counsel. Experience managing disputed/litigated coverage matters. Experience interpreting and analyzing the application of general liability policies. Analytical skills. Superior oral and written communication skills. Ability to effectively utilize claim and financial tracking systems. Organization and time management skills. Experience in a work environment that required collaboration across work groups. Significant knowledge of Excel and data management tools. Working knowledge of Microsoft Office utilities. The pay range for the role is $79,300 to $134,700. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Combined Insurance, a Chubb Company, is seeking an Agency Leader to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals! Job Summary The Agency Leader (AL) is responsible for delivering annual new sales objectives in an assigned area by sourcing, providing guidance, and supporting Agency Coordinators and Independent Agents; and for providing sales and service support to current policyholders. The AL is responsible for sourcing, identifying, and affiliating new Independent Agents, as well as providing coaching and voluntary training to both Independent Agents and Agency Coordinators. Responsibilities Sourcing & Development Establish local networks and source prospective Independent Agent candidates and independent agencies to sell Combined products Conduct informational seminars for prospective Independent Agents as needed Represent the Agency at local job fairs or other hiring events Affiliate Independent Agent candidates Make recommendations for developing Independent Agents into leadership roles such as Agency Coordinator. Field Training Provide in-person support to Independent Agents during sales visits as requested and provide voluntary training and / or guidance as needed to support them in the sale of Combined products Develop expertise in all aspects of the Sales Process and remain available for consultation and / or guidance to Independent Agents and Agency Coordinator as requested Provide support with developing targeted training for Agency Coordinators and Independent Agents who request additional development Collaborate with Carrier Compliance Department to provide required compliance training Support Agency Coordinators and Independent Agents in appointment setting, upon request and as needed Meetings Lead voluntary meetings and webinars Facilitate and attend training and development meetings developed and led by AD and carrier for support Attend other Agency meetings, as required Administration Support Assist Agency Coordinators and Independent Agents in adhering to administrative process Be the primary contact point for administrative and implementation support queries Support Agency Coordinators and Independent Agents with sales tools and their implementation Other Work with team to reach production expectations and guidelines set by Agency Management Meet growth goals in APV and Affiliation Effectively demonstrate the Agency's Sales Process Follow Company policies procedures and expectations Set an example for others to follow Establish local presence for Agency COMPETENCIES Problem Solving: Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes. Develops insight into problems, issues, and situation Continuous Learning: Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally. Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise. Takes advantage of formal and informal developmental opportunities. Takes on challenging work assignments that lead to professional growth Initiative: Willingly does more than is required or expected in the job. Meets objectives on time with minimal supervision. Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference. Adaptability: Ability to re-direct personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives. Can navigate through uncertainty and knows when to change course Results Orientation: Effectively executes on plans, drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities. Takes full accountability for achieving (or failing to achieve) desired results Values Orientation: Upholds and models Chubb values and always does the right thing for the company, colleagues, and customers. Is direct truthful and trusted by others. Acts as a team player. Acts ethically and maintains a high level of professional integrity. Fosters high collaboration within own team and across the company; constantly acts and thinks “One Chubb” Education and Experience High School Degree or equivalent required, college degree preferred 3+ years of stable work history with a successful sales track record. Insurance sales is a plus 1+ years of Sales team management. Experience in leading independent contractor workforce preferred Demonstrated ability to build a team through proven sourcing and recruitment strategies Obtain a valid Life, Accident and Health license prior to employment date Ability to use Microsoft Office and tablet at intermediate level An active professional network is required.

The Executive Entertainment Underwriter has responsibility for new and renewal business for his/her own book of business ($5-6M renewal book and a $2M new business goal) based in Los Angeles, CA. The position will be responsible for driving profitable growth with specific Entertainment brokers in the Pacific, Southwest and Midwest Regions. Lines of business include entertainment packages, property, general liability, automobile, umbrella, international and workers' compensation. Underwriting duties will include developing and negotiating price, coverage, terms and conditions for all new business and renewals while actively identifying account rounding opportunities for other Chubb Commercial Insurance practices. Collaborating with underwriters, operations, claims, risk engineering, marketing, and home office management is necessary. Must implement and manage effective pricing and rate strategies that will produce profitability, book growth, and successful producer relations. We are looking for a candidate who is highly motivated, results oriented with solid business and underwriting acumen. Knowledge, Skills, and Abilities Required: Experience in Entertainment multi-line package underwriting is preferred. Strong sales and marketing skills are critical; able to position accounts and close deals. Candidate must be able to demonstrate success in marketing, producer management, new business development, and the ability to successfully negotiate on all levels with both internal and external partners. Teamwork, communication, and negotiation skills required. Candidate will need a solid background in risk analysis and experience with complex accounts. Possess a high degree of proficiency with the underwriting process and partner effectively with an Underwriting Associate. Candidate must have exemplary ability to effectively interact with all levels of customers and coworkers. Knowledge and proficiency with technical issues, compliance, coverage, products and pricing strategies expected. The ability to be creative and adaptable in a changing business environment. Sound decision making skills required. Bachelor's degree or equivalent experience Minimum 7+ years of underwriting experience Proficiency in Microsoft Office Suite Presentation and public speaking skills Strong negotiations skills Local broker and insurance marketplace relationships Knowledge and understanding of current insurance marketplace conditions Understanding and adherence to organizational and regulatory rules, and ability to adhere to underwriting authority The pay range for the role is $100,000 to $165,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

This is a high-impact role in Chubb's Small & Lower Midmarket ("SLM") Construction Industry Practice ("IP"), which targets accounts up to $50M revenues. This position will report directly to the SLM Construction Leader and work closely with the North America Construction Industry Practice Lead to build out this business segment. The Team Lead role is a player/coach position and will have direct reports along with an individual production goal. This role is accountable for driving new business for their assigned territory and across that of their direct reports. This individual will support training and mentoring of the Construction UW team and be responsible for the underwriting quality of their direct reports. Chubb's Small & Lower Midmarket Construction practice is a growing and expanding business unit and presents career growth opportunities for this individual. Primary responsibilities: The preferred candidate for this role must have demonstrated knowledge and experience in commercial lines new business underwriting of Construction risks. In addition, the following skills are required: * Multiline underwriting including Package, Umbrella, Workers Compensation, Auto, and ancillary lines while ensuring adherence to our established underwriting strategy and authority, as well as following a referral process to maintain compliance and audit standards. * Drive team new business production through multiple branches, regions, and distribution sources. * Approve deals within assigned authority limits, ensuring timely and accurate decision-making. * Manage underwriter productivity, including coaching and mentoring on desk-management skills for Construction underwriters. * Analyze production, profitability, business mix, and underwriter productivity across industries, lines, and branches and develop actions to improve results. * Collaborate with partners in Field Underwriting, Distribution and SLM Construction Leader to develop and implement local-market tactics and strategy * Collaborate with Distribution partners and drive execution of agency management, communications and strategy for assigned territory. * Ensure adherence to audit and compliance requirements, including executing self-audits. * Contribute to talent management for direct reports, including performance assessments and compensation planning. * Build and maintain superior relationships at all levels, both internal and external. * Travel as needed. * Make independent decisions and recommendations to the SLM Construction Leader on the process for acquiring new business. * Bachelor's degree or equivalent experience; Master's degree and industry accreditation are a plus * Minimum 5 years commercial lines underwriting experience of construction risks. * Established marketplace presence and relationships preferred. * Demonstrated record of teamwork, leadership and integrity in building and sustaining internal and external relationships to achieve planned outcome. * Strong organizational and time management skills. * Proven ability to use technical, analytical and underwriting decision-making skills to effectively coach others, solution-oriented individual. * Documented success in driving business results through producer and sales management skills. * Experience developing and executing business plans * Strong interpersonal, communication and negotiation skills to ensure a clear, consistent message to customers, producers, employees and other stakeholders. * Ability to incorporate customer perspectives within business and profit strategies. * Track record in driving profitable new business territory growth and building strong agency relationships. The pay range for the role is $125,000 to $175,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

**Details** _Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises._ **Position Summary:** If you have excellent organizational skills with demonstrated knowledge of legal matters, this opportunity may be for you. We are seeking a Legal Secretary to work at our Cerritos, CA Office to provide secretarial and administrative assistance for the office, including research of both a technical and clerical nature. **Position Responsibilities:** + Organizing legal documents, creation of new matters using Legal software. + Research, initiates and/or composes responses to various inquiries from insureds, claimants, attorneys, and state or other regulatory agencies. + Prepares Notices of Appearance, hearings and depositions. Records, charts, etc., as needed and for month-end reports. + Scheduling hearings and depositions for attorneys. + Maintains files for Attorneys. **Position Qualifications:** + 2 years legal secretarial experience or 1 year of demonstrated success as a Legal Secretary Trainee. + High school diploma required. + Must have above average problem solving, organizational and time management skills. Must display independent thinking skills. + Must demonstrate a good knowledge of office procedures as well as letter/memo composition, grammar and spelling skills. + Must have a good working knowledge of the PC and must be proficient in Word and Excel. + This position is an in office position with occasional remote work opportunities. The range for this position is $20.38 to $35.01. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible to receive Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.) _Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination._ _Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee._ _Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it._ **Kemper at a Glance** The Kemper family of companies is one of the nation's leading specialized insurers. With approximately $12 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.6 million policies, is represented by approximately 24,200 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. *Alliance United Insurance Company is not rated. _We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V_ **Our employees enjoy great benefits:** - Qualify for your choice of health and dental plans within your first month. - Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans. - Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs. - Contribute to your community through United Way and volunteer programs. - Balance your life with generous paid time off and business casual dress. - Get employee discounts for shopping, dining and travel through Kemper Perks.

The primary responsibility of a Runner/Service Assistant is to accurately and quickly deliver food and drinks from the kitchen to the customer in the dining room. In addition, the Runner/Service Assistant will reset tables in a speedy professional, effective and sanitary manner as guests leave the restaurant. This role is also responsible for the grooming of the entire restaurant and its perimeters and assisting in supporting service staff with refills, table maintenance etc. ACCOUNTABLE TO: MANAGEMENT KNOWLEDGE: YOU WILL BE EXPECTED TO LEARN THE FOLLOWING Thoroughly understand and perform all duties assigned to you by your management team Get familiar with and operate any job specific systems. Working knowledge and service of menu items. BENEFITS & PERKS: Competitive Pay Company Sponsored Healthcare Plan Opportunity for Growth and Development Employee Dining Discounts Complimentary Employee Meal Referral Bonus Plan Gym Membership Discount Yearly Team Events ROLE RESPONSIBILITIES AND DUTIES: Clear tables after guests leave in a prompt manner and place silverware, dishes, glassware, etc. in appropriate areas for cleaning Clean table tops, chairs and booths. Check floor and clean as needed Reset and arrange tabletop for next customer Respond appropriately to guest requests and communicate guest's requests to the service team immediately Plate and deliver food in an accurate and efficient manner from the kitchen to appropriate customers in the dining room Sweep/maintain the restaurant Side work - re-stocking and re-filling service items Consistently work in a clean/organized and efficient manner. Ability to take direction and work in a team environment. Dedication to on-time arrival for shifts Upbeat and energetic attitude Follow all procedures and policies set forth by the company, Health Department, ABC and all safety regulations. Duties to be performed as assigned by your management team Ability to lift 30 lbs. Can stand for the duration of an 8 hour shift. UNIFORM CODE: You must present yourself in a neat, clean, professional groomed manner (clean uniform each shift, clean well-trimmed nails, good personal hygiene) Detailed uniform requirements available upon hiring. CRAWFORD'S SOCIAL is proud to be an equal opportunity workplace. We accept, celebrate and support the differences of people because it makes our team, the experience at our bar and the community in which we operate amazing. Compensation: $1.00 per day Crawford's Social is a California-casual craft cocktail focused bar that features comfortable, stunning lounge-like indoor and outdoor seating and shareable American cuisine. Created by local residents to bring an upscale and inviting social experience with the highest level of hospitality to Westlake Village, CA.

Chubb is seeking a Management Liability Underwriter to join our Pacific South public company underwriting team. The ideal Underwriter will have experience handling financial lines products for large public and/or private companies. Key Accountability: Responsible for profitable growth of a large, complex book of public company business. The Underwriter will handle new and renewal business, maintain and develop broker/agent relations and collaborate with Chubb retail branches for purposes of business and market development. Major Job Functions: Utilizes appropriate skills and tools to underwrite large, complex new and renewal business. Conducts in-depth underwriting analysis and determines best course of action on a risk specific basis. Maintains underwriting quality standards. Includes appropriate file documentation relating to final underwriting decision. Serves as the point person for managing assigned key account relationships and expectations. Maintains a high level of visibility through proactive account management, communication and visitation. Develops and executes effective strategies to generate profitable business growth. Collaborates with branch, peers and Financial Lines management on new business and retention opportunities. Analyzes opportunities and creates business development strategies for assigned book of business. Prospects for new business, drives account rounding and identifies cross-selling and alliance opportunities. Supports and collaborates on branch sales and marketing initiatives, assisting with new product launches and local marketing campaigns. Supports and collaborates on branch agency management activities, including agency analysis, planning, goal setting, education and market engagement. Collaborates with branches to educate agents on products, services, as well as underwriting strategies and product marketing. Develops and/or participates in agent education events including CE courses and product fairs. Manages assigned broker/agency relationships and expectations. Leads and/or participates in agency analysis and planning. Develops and executes an effective agency strategy to grow the business. Gathers pertinent competitive information to assist in product development recommendations. Critical Competencies: Underwriting Acumen: Demonstrates deep technical knowledge of Financial Lines products, competitors and marketplace. Exhibits rigor and expertise in underwriting large, complex Management Liability risks. Account Management: Demonstrated ability to build strong key account relationships and manage customer expectations in changing market conditions. Proven track record promoting business retention and profitable growth. Deal-Making and Negotiation: Proven ability to find creative solutions that insureds and producers need while adhering to company/ Financial Lines underwriting strategies. Sales and Marketing: Working knowledge of Financial Lines products and marketplace. Demonstrated ability to market and sell Chubb's differentiated, value added coverage and service advantages. Proven prospecting skills and effective use of Financial Lines sales and marketing tools. Agency Management: Ability to build strong agency relationships and manage expectations under dynamic market conditions. Collaboration: Ability to work collaboratively with multiple business units, branch and Home Office stakeholders. Demonstrates effective consultation and partnership skills. Communications: Demonstrated ability to manage communications and awareness effectively between various parties of interest, including brokers/agents, Branches, Product Managers and Management Liability Managers. Bachelor's degree or equivalent experience Experience underwriting Financial Lines (preferably 1 to 3 years) Insurance industry knowledge The pay range for the role is $88,000 to $132,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

The ideal candidate possesses a guest first attitude, strong commitment to service and excellent communication. We ask for a willingness to receive and offer direction, be solutions oriented, and encourage a hospitality driven environment. ACCOUNTABLE TO: Executive Chef, Management KNOWLEDGE: You will be expected to learn the following during the training process: Understand and perform all duties assigned to you by your management team Working knowledge and preparation of all menu items Thoroughly understand and operate all equipment needed for cooking and preparing food. Serve Safe BENEFITS & PERKS: Competitive Pay Company Sponsored Healthcare Plan Opportunity for Growth and Development Employee Dining Discounts Complimentary Employee Meal Referral Bonus Plan Gym Membership Discount Yearly Team Events ROLE RESPONSIBILITIES AND DUTIES: Specified preparation of all menu items, cooking skills, which includes quality as well as timeliness. Food preparation Sanitation - (empty garbage, cleaning cooking line, sanitation buckets, etc.) Rotation of all stock and proper labeling of product. Maintain high cooking standards Side work - as assigned by management (cleaning, restocking, miscellaneous duties) Cost control - (portion control etc) Clean-up duties - line area, grill, fryer, floors, cooler and freezers Consistently work in a clean/organized and efficient manner. Ability to take direction and work in a team environment. Dedication to on-time arrival for shifts Upbeat and energetic attitude Follow all procedures and policies set forth by the company, Health Department and all safety regulations. Ability to lift 30 lbs. Can stand for the duration of an 8 hour shift. UNIFORM CODE: You must present yourself in a neat, clean, professional groomed manner (clean uniform each shift, clean well-trimmed nails, good personal hygiene). Detailed uniform requirements available upon hiring. CRAWFORD'S SOCIAL is proud to be an equal opportunity workplace. We accept, celebrate and support the differences of people because it makes our team, the experience at our bars and the community in which we operate amazing. Compensation: $20.00 per hour Crawford's Social is a California-casual craft cocktail focused bar that features comfortable, stunning lounge-like indoor and outdoor seating and shareable American cuisine. Created by local residents to bring an upscale and inviting social experience with the highest level of hospitality to Westlake Village, CA.

Chubb is currently seeking a Workers' Compensation Medical Only Claim Examiner for our West Coast/Pacific region. The successful applicant will be handling claims from California. The position will report and reside in our Los Angeles, CA office. Duties & Responsibilities: Handles all aspects of workers' compensation medical only claims from set-up to case closure ensuring strong customer relations are maintained throughout the process. Review and assess new medical-only claims to determine eligibility and coverage under workers' compensation policies and complete coverage match where necessary. Conducts initial and ongoing investigations, obtaining facts and takes statements as necessary, with insured, claimant and medical providers. Evaluates the facts gathered through the investigation to determine compensability of the claim or if additional investigation for AOE/COE investigation. Coordinate and authorize appropriate medical treatment for injured workers, ensuring timely and effective care. Sets timely reserves within authority limits for medical and expenses and recommends reserve changes to Team Leader throughout the life of the claim. Reviews the claim status at regular intervals and makes recommendations to Team Leader to discuss problems and remedial actions to resolve them. Prepares and submits to Team Leader unusual or possible undesirable exposures when encountered. Controls and directs vendors, telephonic cases managers, and use all medical cost containment programs. Complies with customer service requests including Special Claims Handling procedures, file status notes and claim reviews. Files workers' compensation forms and electronic data with states to ensure compliance with statutory regulations. Works with in-house Technical Assistants, Special Investigators, Nurse to exceed customer's expectations for exceptional claims handling service. Always maintains 100%+ closing rate. Timely recommend transfer of claims to lost time status. Maintain detailed and accurate records of all claim activities, including medical reports, correspondence, and payment information. Serve as the primary point of contact for claimants, medical providers, and employers, providing updates and information as needed. Address and resolve any issues or disputes related to medical treatment or claim processing. Technical Skills & Competencies: Preference for prior experience as MO Claim Examiner in workers' compensation as a lost time examiner, or similar examiner experience in short-term / long-term disability, auto personal injury protection / medical injury, or general liability claims. Requires basic knowledge of workers' compensation statutes, regulations, and compliance. Understanding of workers' compensation laws and medical terminology. Exceptional customer service and focus. Ability to openly collaborate with leadership and peers to accomplish goals. Demonstrates a commitment to a career in claims. Exceptional time management and multi-tasking capabilities with consistent follow through to meet deadlines. Use analytical skills to find mutually beneficial solutions to claim and customer issues. Conscientious about the quality and professionalism of work product and relationships with co-workers and clients. Willing to take ownership and tackle obstacles to meet Chubb's quality standards for service, investigation, reserving, inventory management, teamwork, and diversity appreciation. Superior verbal and written communication skills. High school diploma or equivalent; some positions may require an associate's or bachelor's degree in a related field. Experience, Education & Requirements: Experience working in a customer focused, fast-paced, fluid environment Experience utilizing strong communication and telephonic skills Prior experience requiring a high level of organization, follow-up, and accountability Prior workers' compensation claim handling experience or other similar type of claim handling experience is preferred (healthcare, short-term / long-term disability, auto personal injury protection / medical injury, or general liability). Proficiency with Microsoft Office Products If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure. The pay range for the role is $42,100 to $71,600. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Reporting to the ESIS Regional Vice President, the AVP ESIS Business Development Manager (BDM) leads ESIS' regional sales strategies for unbundled and opportunities bundled with Chubb Global Casualty. The BDM is charged with creating preference with prospective clients by developing relationships with key buying influencers and is responsible for producing profitable new business within the region. As a participant in the ESIS sales compensation incentive plan, the BDM has significant earning potential. Note: This hybrid position requires 3 days in either the Los Angeles or San Francisco office and 2 days working from home when not traveling. Essential Functions and Responsibilities: Sells ESIS' people, products and processes within our defined space and marketplace. Identifies, cultivates and sustains both internal/external relationships and partnerships with the insurance brokerage community, consultants and ultimately targeted clients. Actively develops rapports with potential clients and prospects. Develops an extensive pipeline of clients to assure sales goals and objectives are met short and long term. Establishes sales strategies and tactics for their responsible sales territory. Upon sale of a new client is involved in and oversight role in the client implementation process to guarantee a smooth onboarding process. Efficiently researches and analyzes individual prospects operations in order to pinpoint their exact needs, which creates lucrative opportunities for marketing the company's programs. Focuses on identifying resources that may be required to meet each prospect's demands. Harnesses resources to enable timely and accurate responses to RFPs, proposals, and presentations while ensuring appropriate pricing models. Is the lead role in the sales process, subsequent presentations and negotiations. Designs and implements a yearly sales and service plan including identifying new potential client prospects, accurately forecasting and analyzing their needs, and devising a methodology of presenting the company's proficiency in meeting those needs. Negotiates the terms and conditions with new clients to assure a long-term relationship and profitability are achieved. Works within the authority levels granted the position and works effectively with management and other ESIS leaders to assure legal and compliance needs are followed. Meets and/or exceeds one's stated annual regional sales goals and objectives Bachelor's degree in marketing, finance or business preferred. Strong understanding of insurance, risk management and claims management services. Prior Third Party Administrator (TPA) experience preferred. Sales or business development experience required. Demonstrated pattern of achieving results. Business savvy with a profit and efficiency orientation. Excellent oral and written communication skills. Demonstrated relationship development, negotiation, and presentation skills. Strong collaboration and interpersonal skills. High level of energy and stamina to work and deliver under pressure. Ability and willingness to travel (50%). Understanding the importance and impact of sales strategy on business results. Strong Excel and analytical skills to track and analyze data. Knowledge of Sales Force a plus. The base salary range for the role is $102,000 to $168,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled. ESIS, a Chubb company, provides claim and risk management services to a wide variety of commercial clients. ESIS' innovative best-in-class approach to program design, integration, and achievement of results aligns with the needs and expectations of our clients' unique risk management needs. With more than 70 years of experience, and offerings in both the U.S. and globally, ESIS provides one of the industry's broadest selections of risk management solutions covering both pre- and post-loss services.

PRS Business Development Manager (BDM) Irvine or Los Angeles, California Chubb Personal Risk Services offers an array of property and casualty insurance products for individuals and families with fine homes and possessions. Our clients include many of the most affluent families in the world, executives, business owners and top collectors of art, jewelry, wine and automobiles. Chubb Personal Risk Services is seeking a Business Development Manager (BDM) for our Southern California territory. The BDM position is responsible for overall agency relationship management including new client acquisition and renewal client management for assigned tier 1 and 2 agents and brokers including key Cornerstone agency partners. The BDM's territory consists of nearly $90 million total written premium and will need to conduct agency field visits to their assigned agents and brokers from two Chubb branches - Newport Beach (Irvine), and Los Angeles, with the largest concentration being in the Orange and Los Angeles County area. The position will be based within the defined geography, with a preference for the candidate to live near a Chubb Regional or Branch Office (Irvine or Los Angeles, California). The BDM will report directly to the Southern California AVP, Personal Lines Manager. Key Responsibilities: * Develop agency assessments and business plans with assigned independent agencies designed to grow new business from new clients as well as retention and cross selling of existing clients. * Identify new clients with annual premium of $5,000 to $250,000+ through effective pipeline development, account pre-qualification and territory analysis/management, ultimately leading to closing deals. * Responsible for new and existing client quote follow up and quote optimization with agents. * Renewal retention management by demonstrating the ability to position rate and exposure changes with value-based selling techniques. * Premier account segment new and renewal table set best practice. * Cross-sell and upselling of existing clients via account rounding initiatives. * Provide support to assigned agencies including: * Agency training to understand Chubb's products, services and competitive advantages. * Product and service enhancements and rate changes. * Address and respond to agency inquiries specific to billing, policy services, systems, BORs, commissions, claims, agency coding/licensing and the like. * Coordinate home office initiatives and marketing campaigns that are new and renewal customer oriented, including attendance at associated events. * Adhere to a disciplined sales process to ensure consistent execution of best practices, including Salesforce documentation. * Book management including analysis of results to identify agency specific and territory trends. * Develop and maintain trusted agency relationships primarily through in person travel. * Participate in internal meetings and report on results as appropriate. * Work with agents and underwriting on new clients, retention and cross selling. * Collaborate and interact with Sales, Underwriting, Risk Consulting, Product, Claims and Branch Administration. Results Orientation: * Proven track record of sustained high sales performance and achievement with an ability to drive results and innovate in a fast- paced environment by: * Recognizing and capitalizing on opportunities * Distinguishing what results are important with a focus on achieving high-payoff activities and goals * Challenging self and others to do better without minimizing accomplishments * Identifying critical success factors to accomplish desired results and develop plans to achieve them * Ensuring goals and objectives are measurable and focus on goals not activities * Continually looking for ways to change and improve processes to create improved business results. Adaptability: * Agile learner who can quickly absorb information and apply it to current business situations by: * Responding well to change * Handling multiple demands/priorities * Adapting to best fit with situation at hand * Handling conflict effectively * Developing new skills quickly * Accepting new responsibilities willingly Customer Engagement: * Delivers end to end customer engagement that leads to measurable revenue growth by: * Building rapport quickly and finding common ground * Establishing trust and credibility through timely delivery of commitments * Leveraging goodwill to gain larger share of wallet * Allocating resources to maximize business potential * Analyzing data with the goal of discerning useful information that informs conclusions and supports fact based decision-making Problem Solving: * Identifies/reacts to problems and opportunities, produces alternatives and implements viable solutions by: * Responding to, and resolving, inquiries in a timely manner * Engaging appropriate resources to resolve problems and following through to conclusion * Simplifying complexity by breaking down issues into manageable parts * Looking beyond the obvious to get at root cause * Developing insight into problems, issues and situations Sales Acumen: * Leverage market, business and technical knowledge and insights by: * Possessing a big picture perspective and detailed operational understanding of own area of responsibility * Employing a disciplined sales process to ensure consistent execution of best practices (agency assessments drive pipeline management, business plans set goals and drive execution of tactics, effective agency travel advances new business activities/results, etc.) * Effective utilization of Salesforce to view dashboard information, review open opportunities and add updates, run agency financial reports and summarize agency travel * Intrinsic curiosity paired with effective questioning and active listening skills * Strong negotiation, leveraging and value-based selling skills Influence Management: * Influence and inspire others by: * Communicating effectively and passionately about Chubb/Personal Risk Services * Successfully persuading, convincing, and influencing others on "why Chubb" * Anticipating and preparing for how others will react and overcome obstacles/resistance * Leveraging agency relationships to close deals Education and Experience: * Bachelor's degree or equivalent work experience * Minimum of 3 years of personal lines sales, marketing, underwriting, claims, risk consulting or agency experience * Experience selling to high net worth clients preferred The pay range for the role is $95,000 to $137,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Join Our Team as a Key Player in Property Claims! Hybrid role with required driving responsibilities Seeking candidates near Woodland Hills or Burbank, CA (or nearby areas) Performance bonus opportunity ️ Requires 5+ years of related experience Salary Range: $48,085 - $87,935 Under limited supervision, resolves all types of the most serious losses, heavy commercial property losses or other assigned losses by investigating, negotiating settlements, presenting evidence in legal proceedings while maintaining high production levels; makes sales calls and presentations when requested.

The Underwriting Account Representative (UAR) is responsible for supporting the underwriting process for New & Renewal Chubb Customers for multiple lines of insurance coverages, including property, casualty, workers compensation, excess lines and automobile coverages. This position is also accountable for collaborating with team members to achieve growth, profit, service and producer/client management goals for an assigned book of business in the middle market segment of Commercial Insurance. The UAR will gather and analyze account information, interpret, and translate data into rating and issuance instructions and utilize federal and state compliance and regulatory rules to comply with corporate pricing strategies. In partnership with the Underwriter, the UAR will be assisting with binding/issuance of New and Renewal business and appropriate documentation of the file. The ideal candidate must possess the following skills: PC Skills: knowledge of Microsoft Office, Microsoft Word and Excel, Adobe Acrobat, and Internet navigation Excellent verbal and written communication skills Strong interpersonal skills and ability to establish and maintain effective working relations with internal and external partners in a multi-cultural environment. Proven analytical skills and mathematical aptitude (arithmetic, algebra and basic accounting principles) Strong business acumen and critical thinking skills which lead to confident decision making Ability to learn quickly, prioritize work, and perform within time constraints. Strong time and desk management skills and detail orientation will aid the candidate in meeting or exceed the established business goals. Basic knowledge of underwriting principles and policy forms is a plus Ability to work independently within a team/group environment with ability to collaborate with others. Ability to adapt to fast paced environment Education and Experience: Associates Degree or equivalent, 4-Year degree preferred Minimum of 1-2 years relevant insurance experience will be considered. The pay range for the role is $43,700 to $74,200. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Chubb is currently seeking a Workers' Compensation Technical Assistant for our West Coast/Pacific region. The successful applicant will have experience in California Workers' Compensation space assisting Medical Only and Lost Time adjusters. The position will report and reside in our Los Angeles, CA office. Description: When necessary, help the examiner make appropriate compensability decisions by assisting with contacts. Ensure the completion of delegated tasks by maintaining active file diaries. Understand jurisdictional benefit rates and payment deadlines to ensure compliance with state timeframes. Complete benefit notices timely and accurately. Accurate documentation of claim activity is within the file notes. Produce quality documentation in an accurate and timely manner, i.e., benefit notices, nurse and legal referrals, record requests, and settlement documents. Respond timely and appropriately to internal and external customers on claim-related issues. Adhere to state regulations for AZ, CA, CO, and UT. Adhere to Best Practice guidelines. Collaborate with appropriate resources to timely resolve issues. Manage an inventory of direct-handle pension and/or lifetime medical files. Collaborate with peers in the Region to ensure adequate coverage during vacations or absences. Technical Skills & Competencies: Superior customer service showcasing verbal, written, and interpersonal skills. Aptitude for evaluating, analyzing, and interpreting information. Effective time management skills demonstrate the ability to multi-task and prioritize by accomplishing tasks and assignments. Adaptability to constantly evolving environments and demonstrable flexibility that meets or exceeds a state requirement or a customer's expectation. Ability to work independently and efficiently while performing defined functions with minimal errors. Basic understanding of the Workers' Compensation and claim handling processes. Proficient computer skills and extensive knowledge of the Microsoft suite of Office products, including Outlook, Word, Excel, and PowerPoint; knowledge of state EDI systems and/or familiarity with CA Workers Compensation terminology are a plus. Experience, Education, & Requirements: Prior clerical and technical experience in researching and indexing data is preferred but not required. Proficiency in using Microsoft Office Products Experience in a fast-paced, fluid environment Strong communication and telephonic skills Knowledge of medical terminology is a plus but not required. Knowledge of bill processing is a plus but not required. Knowledge of claim handling is a plus but not required. If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure. The pay range for the role is $39,300 to $66,700. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Chubb is seeking a Claim Director to handle claims in the Employment Practices Liability group. The Claim Director, under appropriate direction from the manager, investigates and settles employment claims promptly, equitably and within established best practices guidelines. This non-remote position is based in our Los Angeles, CA office will report to the Assistant Vice President of EPL Claims. This is not a remote role. This is not your average Claims role. When you think of a job handling insurance claims, you may think about storm damage or auto accidents. Or maybe a large stack of paper? A career in Employment Practices Liability exposes you to emerging issues in the workplace that have been and remain at the center of national and global media. Issues such as the Me Too movement, Racial Injustice and Covid. In this paperless environment, you will use your analytical skills to resolve workplace claims. We will teach you about Employment Law, contracts and claims. You will use your influence skills and knowledge to partner with defense counsel and our insureds in resolving discrimination, harassment and other workplace related claims. The work is interesting. The environment is collaborative. Our Claims Professionals in Employment Practices Liability enjoy the work they do and working with their peers that come from a variety of backgrounds (including Law Enforcement, Human Resources, other disciplines in Claims and Legal, to name a few) and bring different perspectives into the team. Responsibilities after training include: Contribute to a collaborative environment by raising new ideas and demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives. Complete accurate and timely coverage, liability and damage investigations and evaluations on complex Employment Practices Liability insurance policies. Establish, document and execute appropriate strategies to bring early and cost-effective resolution to assigned claims. Represent the company at meetings with management and business partners, as well as virtually at mediations. Effectively utilize technology systems and tools to track and manage caseload in most efficient and effective manner. Build and maintain productive relationships with internal and external customers, including clients, underwriters and agents. Consistently demonstrate sound claim handling practices by achieving compliance in areas including investigation, coverage, loss assessment, and case management. Assume part of training responsibilities for new claim examiners. Provide coaching and guidance to new claim examiners. Qualifications: BA/BS College Degree. JD is preferred, but not required. 5+ years work experience, handling claims of a comparable complexity or working in a legal position. Prior EPL preferred. Prior Financial Lines work preferred. Excellent verbal and written communication skills. A personal commitment to superior performance that adds value to our company. Strong interpersonal skills with the ability to interact and build relationships with all levels of internal and external customers. An aptitude for evaluating, analyzing, and interpreting technical information. Sound decision making skills. Proven ability to work independently as well as part of a team. Must demonstrate a high level of initiative and leadership skills. Excellent time management, problem solving, and organizational skills are required. An ability to adapt to new ideas and situations. A willingness to use creative thinking to overcome obstacles and an ability to develop creative approaches to solving customer problems. Additional Requirements: Training: Chubb managers, claim examiners and defense counsel provide a combination of classroom and on-the-job training to ensure our Claim Examiners are prepared to assume full claim handling responsibilities. The training will involve a wide range of knowledge and skill development, including: Cultivating relationships with internal clients (e.g. underwriters) Developing the ability to analyze initial claim reports Developing an understanding of the legal system Understanding how to effectively investigate and document findings Understanding Chubb's products to appropriately determine coverage Learning to interpret and apply insurance contracts Learning how to negotiate settlements If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure. The pay range for the role is $72,400 to $123,100. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

🚨 Now Hiring: RN Case Manager -Los Angeles, CA Region 🚨 💻 Work from home + local field travel 💰 Salary: $87,000 - $101,000 annually 🎉 Quarterly Bonus Opportunities 📚 Free CEUs for licenses & certificates 💳 License & Certification Reimbursement We're looking for an RN with a passion for case management to join our team! ✨ RN degree required ✨ National Certification preferred (CCM, CRC, COHN, CRRC) ✨ Workers' Comp Case Management experience a plus 📍 Location Requirement Candidates must be based in one of these California areas: San Fernando, Van Nuys, Santa Clarita, Granada Hills, Panorama, Valencia, Oxnard, Westlake Village, Palmdale, or Chatsworth. ✅ Your Impact: You'll provide effective case management services in a cost‑effective manner, delivering medical case management consistent with URAC standards, CMSA Standards of Practice, and Broadspire QA Guidelines. You'll support patients/employees receiving benefits under insurance lines including Workers' Compensation, Group Health, Liability, Disability, and Care Management. This is your chance to grow your career, earn great rewards, and enjoy true work-life balance. 👉 Apply today and make an impact in the community! Bachelor's Degree in a health-related field is preferred. Associates or diploma in nursing also accepted. Three years of Workers' Compensation case management with ability to independently coordinate a diverse caseload ranging in moderate to high complexity. Demonstrated ability to handle complex assignments and ability to work independently is required. Effective oral and written communication skills are required. Thorough understanding of jurisdictional WC statutes. Advanced knowledge to exert positive influence in all areas of case management. Advanced communications and interpersonal skills in order to conduct training, provide mentorship, and assist supervisor in general areas as assigned. Highly skilled at promoting all managed care products and services internally and externally. Active RN home state licensure in good standing without restrictions with the State Board of Nursing. Minimum of 1 nationally recognized Certification from the URAC list of approved certifications. Must be able to travel as required. Individuals who conduct initial clinical review possess an active, professional license or certification: To practice as a health professional in a state or territory of the U.S.; and With a scope of practice that is relevant to the clinical area(s) addressed in the initial clinical review. Must maintain a valid driver's license in state of residence. May assist supervisor/manager in review of reports, staff development. Reviews case records and reports, collects and analyzes data, evaluates client's medical and vocational status and defines needs and problems in order to provide proactive case management services. Demonstrates ability to meet or surpass administrative requirements, including productivity, time management, quality assessment (QA) standards with a minimum of supervisory intervention. Facilitates a timely return to work date by establishing a professional working relationship with the client, physician and employer. Coordinates return to work with patient, employer and physicians. May recommend and facilitate completion of peer reviews and IME's by obtaining and delivering medical records and diagnostic films notifying patients. Manages cases of various product lines of at least 3-4 areas of service (W/C, Health, STD, LTD, Auto, Liability, TPA, Catastrophic, Life Care Planning). Specifically, the case manager should be experienced in catastrophic cases plus 2-3 additional types listed above. Renders opinions regarding case cost, treatment plan, outcome, and problem areas and makes recommendations to facilitate rehabilitation goals and RTW. May review files for claims adjusters and supervisors. May perform job site evaluations/summaries. Prepares monthly written evaluation reports denoting case activity, progress and recommendations in accordance with state regulations and company standards. May obtain referrals from branch claims office or assist in fielding phone calls for management as needed. Maintains contact and communicates with insurance adjusters to apprise them of case activity, case direction or receive authorization for services. Maintains contact with all parties involved on case, necessary for rehabilitation of the client. May spend approximately 70% of work time traveling to homes, health care providers, job sites, and various offices as required to facilitate return to work and resolution of cases. May meet with employers to review active files. Reviews cases with supervisor monthly to evaluate file and obtain direction. Upholds the Crawford Code of Business Conduct at all times. Demonstrates excellent customer service, and respect for customers, co-workers, and management. Independently approaches problem resolution by appropriate use of research and resources. May perform other related duties as assigned.