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Director, Digital/Technical Product Management - Omni Enablement
USAA 4.7
Creative director job in Tampa, FL
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Director, Digital/Technical Product Management for Omni Enablement, you will lead teams of Digital or Technical Product Managers responsible for the strategy, ideation, definition, development and performance of digital and technology products and their experiences for USAA and its members. Oversees highly complex or strategic initiatives typically requiring confidentiality and enterprise-level visibility. Collaborates with Business and Technology stakeholders to lead a team responsible for tackling complex and challenging problems while maintaining situational awareness of the market in order to maximize the product portfolio. Focuses on the operational effectiveness, goals, and performance of the team and their products or product line (or set of product experiences), ensuring strategic alignment within a product portfolio.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.
What you'll do:
• "GenAI for Contact Center Enablement" Strategy: Define and lead the product vision, strategy, and roadmap for leveraging Generative AI to directly support insurance agents in real-time during customer calls. This includes understanding the unique challenges and opportunities within agent-led conversations and how AI can enhance their ability to provide exceptional service, streamline information access, and improve outcomes.
• Automation of Manual Processes: Proven experience in identifying and automating manual processes through digital solutions. This requires a deep understanding of process workflows, the ability to pinpoint inefficiencies, and the expertise to implement technology-driven solutions.
• Product Lifecycle Adherence: Strict adherence to and management of the product lifecycle, from ideation and development to launch, iteration, and end-of-life. This ensures that products are delivered systematically and meet defined quality standards.
• Attracts, selects, and develops a Digital or Technical Product Management team in the attainment of product and experience goals and objectives.
• Manages day to day activities of the Digital or Technical Product Management team or and actively manages resources to ensure optimal efficiency and effective delivery.
• Responsible for end-to-end technology and digital product management activities for a product portfolio, or product line or group, or a major market segment or "vertical" market.
• Sets new Product strategies and leads team to define product strategy for a product portfolio, product line or group and oversees the development, analysis, and alignment of product strategy and roadmaps.
• Applies product management expertise in state-of-the-art digital and technology domains.
• Improves the business outcomes of the team by injecting strategic and innovative thinking in digital and technology product and service solutions.
• Guides teams in implementing data-driven methodologies across multiple channels, including emerging technology and mobility, to optimize end user experiences to drive KPI/KRIs.
• Guides team in developing best-in-class practices, tools, and processes to collect data, member feedback, derive insights, and inform product decisions.
• Leads team to effectively manage ambiguity, and influence others to drive clarity, solutions, and execution plan among team and stakeholders.
• Collaborates with and influences senior leaders, Digital or Technical Product Managers, developers, vendors, designers and other stakeholders to ensure successful product strategies and product/ feature launches.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing.
• 3 years of direct team lead or leading matrixed or cross-functional teams.
• Demonstrated ability to think strategically, communicate effectively, and leverage and influence leadership and cross-functional teams to develop and execute product strategy.
• Solid business acumen combined with strong technical and customer experience foundations.
• Knowledge of Technology/Digital products and/or emerging technology platforms, applications, data analysis and research techniques, and standards.
• Demonstrated ability to work in an Agile, Lean Product Development and Lean Portfolio Management environment.
• Knowledge of digital and technology strategy and delivery as it relates to Experience Design concepts and Human Centered Design concepts, roadmap development, journey mapping, competitive analysis and research, and situation analysis methods.
• Ability to excel in a dynamic environment with shifting priorities and a high degree of independence.
• Demonstrated people management skills.
What sets you apart:
• AI Fundamentals: Understanding of Artificial Intelligence concepts, capabilities, and potential applications within product development and business process automation. This is crucial for leveraging AI to enhance the Agent Desktop, work tools and automate processes.
• Contact Center Technology: Experience with contact center technologies is specified. This may relate to customer support for the Agent Desktop, applications or understanding how communication platforms can be integrated or automated.
• Roadmap Development: Proven ability to create and manage comprehensive product roadmaps that align with business strategy and technological capabilities. This includes defining timelines, milestones, and feature prioritization.
• Prioritization: Strong skills in prioritizing product features, initiatives, and technical debt based on business value, customer impact, and strategic alignment. This often involves using frameworks and data-driven analysis.
• Agile Methodologies: Deep understanding and practical experience with Agile development frameworks to drive efficient product development cycles.
• Product Vision and Strategy: Ability to define and articulate a clear product vision and overarching strategy that aligns with broader business objectives and technological advancements.
• Gather Requirements: Skill in effectively gathering, analyzing, and documenting product requirements from various stakeholders, including business users, technical teams, and customers.
• Stakeholder Management: Ability to effectively manage relationships and communication with diverse stakeholders, including navigating dependencies on other platforms and processes. This is critical for aligning efforts and ensuring smooth execution.
• Cost-Benefit Analysis: Proficiency in conducting cost-benefit analyses to evaluate the feasibility and potential ROI of new features, automation initiatives, and strategic investments.
• Contact Center Experience: Experience specifically within contact center environments, which may inform the approach to user support, customer interaction, and process optimization within the agent desktop and applications.
• Automation Technologies: Familiarity with various automation technologies (e.g., RPA, workflow automation tools, AI-driven automation) and their application in streamlining business processes.
• Business Strategy Integration: Ability to deeply understand and integrate business strategy into product development, ensuring that technology investments directly support organizational goals.
• API Integration: Experience with API design, integration, and management to ensure seamless data flow and interoperability between different systems and platforms.
• Product Management: Comprehensive experience in all facets of product management, from discovery and definition to launch and post-launch optimization.
Compensation range: The salary range for this position is: $143,320.00 - $273,930.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$86k-106k yearly est. Auto-Apply 2d ago
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Creative Director
Presh Marketing Solutions
Creative director job in Tampa, FL
Presh Marketing Solutions is looking for a CreativeDirector to lead our creative department. This role involves guiding the creative direction for client accounts, managing our creative team, and ensuring the delivery of high-quality digital design solutions. The CreativeDirector is pivotal in driving creativity and innovation for managed marketing clients, working closely with each team member and contractors for specialty projects.
Key Responsibilities:
Strategically lead and articulate the creative vision and strategy for major client accounts.
Directly manage, mentor, and expand a diverse team of creative professionals, aligning their talents with client objectives.
Oversee all creative outputs, ensuring exceptional quality and adherence to brand guidelines.
Foster a collaborative environment with cross-functional teams, ensuring seamless integration of creative strategies across all marketing channels.
Stay at the forefront of digital design and marketing trends, proactively integrating cutting-edge ideas and technologies into client strategies.
Utilize and champion advanced design and marketing tools, driving efficiency and enhanced creativity.
Conduct regular performance reviews, setting clear metrics for success and identifying opportunities for team and project improvement.
Qualifications:
Proven experience in a creative leadership role, preferably in a digital marketing agency or in-house marketing team.
A robust portfolio demonstrating excellence in digital design, with a strong emphasis on web design and multimedia content.
Advanced proficiency in design software and technologies, notably Adobe Creative Suite.
Exceptional leadership, communication, and organizational skills, with a proven track record of managing and inspiring creative teams.
A deep understanding of digital marketing dynamics, preferably with experience in the IT sector.
Benefits:
Healthcare Plan (Medical, Dental, Vision)
Unlimited PTO
401k
Telework Fridays
$69k-126k yearly est. 60d+ ago
Creative Director
Crunch Fitness-CR Holdings
Creative director job in Tampa, FL
Job Description
CreativeDirector
Here We GROW Again! Are you a potential CreativeDirector and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With 70+ locations currently and 100+ locations planned; our CreativeDirector position offers a tremendous opportunity for growth & career advancement.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment while pioneering a philosophy of No Judgments. Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
So, if you're a highly motivated, outgoing individual that wants to work where you workout then end the job search - and take the first step towards your career by applying TODAY!!
Job Summary
The CreativeDirector is responsible for creating and managing visual content across multiple platforms, including graphic design, videography, and website development. This role involves designing engaging graphics, producing high-quality videos, and developing and maintaining websites to enhance the company's online presence and support its marketing and communication strategies.
Key Responsibilities
Website Management: Maintain and update internal websites (Squarespace, Webflow) including landing page creation, content updates, and optimizations.
Visual Content Creation: Design engaging PowerPoints, presentations, and creative assets to support company initiatives.
Multimedia Production: Develop high-quality video and photo assets through filming, motion graphics, photography, and graphic design.
Marketing & Internal Materials: Design compelling marketing materials, internal communications, and branding collateral as needed.
Creative Copywriting: Craft persuasive and impactful copy for campaigns, website content, and marketing initiatives.
Market & Software Research: Continuously explore and implement innovative tools, software, and best practices to enhance marketing strategies.
Data & Performance Analysis: Track, analyze, and report on campaign performance using platforms like VFP, HubSpot, and Meta. Provide strategic recommendations for optimization.
Competitive & Growth Analysis: Evaluate market trends, regional dynamics, and competitor strategies to identify opportunities for growth.
Cross-Departmental Support: Assist Group X, Personal Training, Membership, Corporate Sales, and Recruiting teams with marketing and creative needs.
Campaign Execution: Help implement digital, traditional, and grassroots marketing initiatives to drive brand awareness and engagement.
Brand Consistency & Expansion: Support creative efforts for existing locations and new pre-sale markets to ensure a cohesive brand presence.
Department Oversight: Manage daily workflow, ensuring smooth execution of marketing and creative projects.
What we look for in a qualified CreativeDirector
Bachelor's degree in Graphic Design, Digital Media, Web Development, or a related field preferred
2-4 years of experience in graphic design, website development, and videography
Proficiency in design software (e.g., Adobe Creative Suite), video editing software (e.g., Adobe Premiere, Final Cut Pro), and web development languages (e.g., HTML, CSS, JavaScript) Proficient in Google collaboration tools such as Drive, Docs, Sheets.
Strong communication, conceptual thinking, typography skills and design skills
Strong project management skills
Strong visual design skills and a keen eye for aesthetics.
Excellent technical skills in videography and video editing
Ability to manage multiple projects and meet deadlines
Work Environment
This position operates in a professional office environment with a standard 40-hour workweek. Flexibility may be required based on project deadlines. (not remote)
The role may involve occasional travel for on-site video shoots or industry events.
The Ways You Can Benefit:
Medical, Dental, Vision
401K
PTO
Life Insurance, Short-term disability
Free Crunch Fitness membership
Discounted Personal Training Sessions
Exciting team environment
Growth opportunity in a rapidly growing company
If you're ready to stop looking for a job and begin following your passion, then now is the time to contact Crunch TODAY!
About CR Fitness
CR Fitness is a leading franchisee of Crunch Fitness. The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, and Tennessee and is led by a veteran management team with over one hundred years of combined experience in the fitness industry. With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers' increasing focus on health and wellness.
Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.
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Blx4o8dZ68
$69k-126k yearly est. 23d ago
Creative Director
CR Holdings
Creative director job in Tampa, FL
Here We GROW Again! Are you a potential CreativeDirector and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With 70+ locations currently and 100+ locations planned; our CreativeDirector position offers a tremendous opportunity for growth & career advancement.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment while pioneering a philosophy of No Judgments. Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
So, if you're a highly motivated, outgoing individual that wants to work where you workout then end the job search - and take the first step towards your career by applying TODAY!!
Job Summary
The CreativeDirector is responsible for creating and managing visual content across multiple platforms, including graphic design, videography, and website development. This role involves designing engaging graphics, producing high-quality videos, and developing and maintaining websites to enhance the company's online presence and support its marketing and communication strategies.
Key Responsibilities
Website Management: Maintain and update internal websites (Squarespace, Webflow) including landing page creation, content updates, and optimizations.
Visual Content Creation: Design engaging PowerPoints, presentations, and creative assets to support company initiatives.
Multimedia Production: Develop high-quality video and photo assets through filming, motion graphics, photography, and graphic design.
Marketing & Internal Materials: Design compelling marketing materials, internal communications, and branding collateral as needed.
Creative Copywriting: Craft persuasive and impactful copy for campaigns, website content, and marketing initiatives.
Market & Software Research: Continuously explore and implement innovative tools, software, and best practices to enhance marketing strategies.
Data & Performance Analysis: Track, analyze, and report on campaign performance using platforms like VFP, HubSpot, and Meta. Provide strategic recommendations for optimization.
Competitive & Growth Analysis: Evaluate market trends, regional dynamics, and competitor strategies to identify opportunities for growth.
Cross-Departmental Support: Assist Group X, Personal Training, Membership, Corporate Sales, and Recruiting teams with marketing and creative needs.
Campaign Execution: Help implement digital, traditional, and grassroots marketing initiatives to drive brand awareness and engagement.
Brand Consistency & Expansion: Support creative efforts for existing locations and new pre-sale markets to ensure a cohesive brand presence.
Department Oversight: Manage daily workflow, ensuring smooth execution of marketing and creative projects.
What we look for in a qualified CreativeDirector
Bachelor's degree in Graphic Design, Digital Media, Web Development, or a related field preferred
2-4 years of experience in graphic design, website development, and videography
Proficiency in design software (e.g., Adobe Creative Suite), video editing software (e.g., Adobe Premiere, Final Cut Pro), and web development languages (e.g., HTML, CSS, JavaScript) Proficient in Google collaboration tools such as Drive, Docs, Sheets.
Strong communication, conceptual thinking, typography skills and design skills
Strong project management skills
Strong visual design skills and a keen eye for aesthetics.
Excellent technical skills in videography and video editing
Ability to manage multiple projects and meet deadlines
Work Environment
This position operates in a professional office environment with a standard 40-hour workweek. Flexibility may be required based on project deadlines. (not remote)
The role may involve occasional travel for on-site video shoots or industry events.
The Ways You Can Benefit:
Medical, Dental, Vision
401K
PTO
Life Insurance, Short-term disability
Free Crunch Fitness membership
Discounted Personal Training Sessions
Exciting team environment
Growth opportunity in a rapidly growing company
If you're ready to stop looking for a job and begin following your passion, then now is the time to contact Crunch TODAY!
About CR Fitness
CR Fitness is a leading franchisee of Crunch Fitness. The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, and Tennessee and is led by a veteran management team with over one hundred years of combined experience in the fitness industry. With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers' increasing focus on health and wellness.
Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.
$69k-126k yearly est. Auto-Apply 60d+ ago
Creative Director
Nutrition Solutions 4.4
Creative director job in Tampa, FL
Job Description
CreativeDirector - Nutrition Solutions Type: Full-Time
Nutrition Solutions is more than a company- it's a movement. We help our clients transform their lives through nutrition, motivation, mindset, and accountability. Trusted by professional athletes, military personnel, celebrities, and tens of thousands of clients, we're the nation's top-rated healthy meal delivery service AND Lifestyle Transformation brand.
Our culture is built on personal responsibility, mental toughness, discipline, and the belief that how you do anything is how you do all things. Every member of our team embodies that standard- and we're looking for a talented CreativeDirector who does too.
The Role
We're seeking a bold, high-energy CreativeDirector who is ready to lead, inspire, and execute with precision. You'll drive the vision and strategy behind our brand storytelling, digital marketing, AI, and customer engagement.
This is not a “corporate” marketing role- it's a leadership position inside a performance-driven culture that values action, results, and impact. You'll work directly with our CEO and marketing teams to elevate our message, expand our reach, and continue building a brand that changes lives daily.
This role is heavily focused on social media strategy, content creation, and storytelling- particularly growing our presence on YouTube, Tiktok IG, and other key platforms. You'll be responsible for developing and executing a cohesive creative vision that strengthens our brand, builds community, and drives meaningful engagement online.
What You'll Do
Own the full marketing content, creative angles, and brand strategy-from creative direction to execution across all platforms
Tell our story to the world while maintaining a standard of excellence, creativity, discipline and attention to detail
Oversee content creation, brand campaigns, social media, and influencer partnerships that embody our mission
Create storytelling that inspires our audience- blending our company culture, product, mission, fitness, mindset, and lifestyle transformation
Manage and create content in both short form and long form for all social media channels
Develop and implement a strategic YouTube content plan- including video storytelling, production oversight, client/influencer reviews, and channel growth optimization
Plan, script, and oversee high-quality video and photo shoots designed for social media storytelling and brand awareness
Collaborate with the CEO and creative team to create consistent, engaging narratives across YouTube, Instagram, FB, TikTok, and other emerging channels
Analyze and optimize performance data to drive engagement, retention, and audience growth- using insights to inform future creative direction
Collaborate across departments to align marketing with company goals, product launches, and client success stories
Protect and evolve the brand voice- ensuring every piece of content reflects who we are and what we stand for
Who You Are
A creative leader with exceptional attention to detail who leads from the front- you set the tone through your results, energy, and standards.
5+ years of proven experience in marketing leadership (preferably within fitness, nutrition, or e-commerce).
Results driven problem solving professional seeking a higher calling
Minimum of (3) years working specifically in content creation- video editing, creative angles, scripts, graphics, high quality imagery etc.
Deep expertise in social media content strategy, brand storytelling, AI, and organic audience growth
Strong creative instincts- with the ability to turn vision into powerful campaigns
Comfortable executing and managing video production, creators, and influencers to execute high-quality storytelling
Experience interpreting analytics and using insights to measure, report, and continually refine social and content strategy and performance
Passionate about health, fitness, and personal growth- this is your lifestyle, not just your career.
Comfortable working in a fast-paced, high-accountability environment that demands excellence.
Motivated to continually upgrade your skillset in order to achieve higher raises
Why You'll Love It Here
You'll be part of a mission that changes lives every single day.
You'll work in a culture of discipline, growth, and accountability, surrounded by people who push you to be your best.
You'll have the autonomy to innovate, take ownership, and make a real impact.
Competitive compensation, performance-based incentives, and career advancement opportunities.
Daily inspiration, purpose, and the chance to leave a lasting legacy.
Benefits
Core Benefits
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Paid Team Workouts
• Complimentary Meals on Shift
• Personal Development & Educational Resources
Additional Benefits
• High Energy, Growth Oriented Company Culture
• Modern, Fun, State of the Art Work Place
• On-Site World Class Gym & Spa
• Free Top Shelf Supplements
• Crypto Bonus Opportunities
• Fitness Bonus Opportunities
This isn't just a job…it's an institution of higher learning.
If you're driven by impact, excellence, and the pursuit of greatness- Nutrition Solutions could be your calling.
Apply now and join a culture built on purpose, performance, and transformation.
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QxhXHcxrvf
$73k-121k yearly est. 12d ago
Creative Design Lead
Maximus 4.3
Creative director job in Tampa, FL
Description & Requirements Maximus is currently seeking a versatile and proactive Creative Design Lead to join our team and support a variety of state and federal programs to deliver essential information to the public through clean design and plain language. This position is ideal for a well-rounded, hands-on designer who thrives in a fast-paced environment and takes initiative to move projects forward. In addition to visual design, you'll contribute to light content writing and editing, with support and training in plain language best practices. This is a great opportunity for a designer who's curious about how to design, content, and usability work together to create effective communication. As a trusted partner to governments across the globe, Maximus helps reimagine how public services are delivered amid complex technology, health, economic, environmental, and social challenges. We create products and services that help people take action-whether that's renewing benefits, navigating services, or understanding their options.
This is a hybrid role based in Princeton, NJ. You must live within a commutable distance of the office and regularly work on-site.
Essential Duties and Responsibilities:
- Research, gather and synthesize scientific and policy information translating that information into understandable, audience appropriate communication products.
- Understand, interpret, identify and select appropriate and scientifically accurate and understandable images and graphics to enhance communication products on a regular basis usable by a variety of audiences.
- Provide written and oral communications to support the client in relaying clear, concise, and understandable information to various target audiences.
- Develop and edit audience-appropriate reports, news articles, technical publications, brochures, periodicals, speeches, audio-visual materials, profiles, feature stories and Q & As for online, social media and printed content.
- Write, coordinate and upload stories, videos, and pictures to government websites and social media sites including Facebook, Twitter and Instagram accounts.
- Collaborate with other departments to ensure internal communications are accessible and meet corporate brand standards.
- Test to ensure accessibility solutions are effective and successful.
- Create and publish documentations, manuals, and additional forms of publications.
- Oversee complex team and department projects and processes; coach, review, and delegate work to lower level professionals.
Job-Specific Essential Duties and Responsibilities:
- Design clear, user-focused materials such as brochures, fact sheets, guides, flyers, and informational handouts.
- Understands client business objectives and has the skills to translate them into effective and engaging designs.
- Create illustrations, icons, and infographics to support comprehension and accessibility.
- Contribute to visual development and storyboarding for motion graphics or explainer videos.
- Apply strong typography, layout, and design principles to enhance readability and usability.
- Understand and apply design-specific accessibility standards, such as sufficient color contrast.
- Write and edit short-form content (e.g., headlines, callouts, instructions) with a focus on clarity and plain language.
- Collaborate with writers and subject matter experts to translate complex content into accessible visuals.
- Format Microsoft Word documents and PowerPoint presentations using accessibility and style guidelines.
- Take concepts from the creative team into the design phase development through to final execution.
- Prepare and organize files for internal review, production, and delivery.
- Meet deadlines consistently while managing workload across multiple projects.
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience.
Job-Specific Minimum Requirements:
- 7+ years designing for print, video, digital and presentations.
- Experience with trust-building and credibility-focused design.
- Strong understanding of color theory, branding, typography, layout and composition principles.
- Experience working in Agile teams, understand Agile tools and how to use them.
- Experience in pre-press, file prep and art file delivery for print.
- Experience creating infographics and data-driven design elements.
- Proficient with Adobe Creative Suite and Microsoft Office.
- Experience creating custom illustrations, icons, or infographics.
- Strong organization and project management skills-able to self-direct, manage deadlines, and deliver high-quality work on time and on budget.
- A proactive mindset; comfortable working independently, asking questions, and seeking clarity when needed.
- Basic skills Figma and foundational UX design.
Preferred Skills and Qualifications:
- Familiarity with video or motion graphics tools.
- Understanding of financial regulations and compliance requirements.
- Familiarity with data security messaging and privacy communications.
- Understanding of demographic targeting and life stage marketing.
- Experience with educational content and financial literacy.
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EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
105,040.00
Maximum Salary
$
130,000.00
$84k-159k yearly est. Easy Apply 1d ago
Art Director
Fox 4.5
Creative director job in Tampa, FL
OVERVIEW OF THE COMPANY
Fox TV StationsFOX Television Stations owns and operates 29 full power broadcast television stations in the U.S. These include stations located in 14 of the top 15 largest designated market areas, or DMAs, and duopolies in 11 DMAs, including the three largest DMAs (New York, Los Angeles and Chicago). Of these stations, 18 are affiliated with the FOX Network. In addition to distributing sports, entertainment and syndicated content, our television stations collectively produce approximately 1,200 hours of local news every week. These stations leverage viewer, distributor and advertiser demand for the FOX Network's national content.JOB DESCRIPTION
Art Director - Broadcast Motion & Digital Design - Tampa, FL/Hybrid
FOX Television Stations Graphics Team
FOX is looking for a dynamic Art Director to lead a large, talented creative team shaping the look and feel of our broadcast, digital, and streaming experiences nationwide. If you're a visionary designer with a passion for high-end graphics, fast-paced storytelling, and cutting-edge motion design, we want to meet you.
What You'll Do
Drive creative vision for promos, sports, news, and streaming-first design.
Lead and inspire a large team of designers, animators, and visual artists.
Develop scalable design systems and toolkits used across FOX's Owned & Operated markets, their duopolies plus LiveNOW FOX Local national brands.
Collaborate with Marketing, Sports, News, Digital, and leadership to deliver standout creative.
Push innovation across broadcast and digital platforms with elevated visual storytelling.
What You Bring
5+ years in broadcast motion design with leadership/management experience.
A portfolio showcasing premium design, animation, and conceptual strength.
Hands-on expertise in Adobe Creative Cloud, Cinema 4D, and modern motion design trends.
A genuine creative curiosity and open to the exploration of new technologies into the design and production process.
Strong communication, team leadership, and creative direction skills.
Proficient A.I. prompt writing and implementation of related skills into emerging creative workflows.
Chyron workflow experience is not required, but a big plus.
Why FOX
Join a powerhouse brand with a national footprint and a culture built on creativity, innovation, and bold storytelling. You'll shape the visuals that millions see every day-across broadcast, streaming, digital, sports, and news.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $130,000.00-147,000.00 annually. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.
View more detail about FOX Benefits.
$130k-147k yearly Auto-Apply 30d ago
Art Director
The Walt Disney Company 4.6
Creative director job in Key Vista, FL
About the Role & Team:
Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe.
Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us.
The Art Director supports the Portfolio leader and is WDI's front line creative conscience, partnering with Walt Disney Attractions management to ensure the balance of maintaining Disney's high standard of show quality/story telling consistencies along with the needs of the business. The Art Director is directly responsible for creative direction and management of the WDI venue design team, providing design intent for Show Quality Standards, design services, venue planned work, Integrated Facility Plan, and WDI projects.
You will report to the Executive Creative Development, Global Design Services.
This is a Full-Time role.
What You Will Do:
Develop and lead a strong venue design team through complex matrix partnerships.
Provide day-to-day creative direction as empowered by the Portfolio Leader to design disciplines: show designers, graphics, lighting, interns, show writing, character finishing, character concrete, props procurement, animation, architectural, and engineering for larger scale venues or multiple smaller venues and partners.
Influence and negotiate all venue lines of business on creative direction, business strategy, global initiatives, and venue priorities.
Ensure that venue management, LOB and FOS understand the processes of SQS and WDI i.e., Design Services Project Management, Show Awareness Training.
Attend partner Studio meetings (i.e. Safety Organization, Engineering Services, Operations, Foods, Merchandise, Marketing, Entertainment, etc.); design reviews; SQS meetings; walk-throughs with area managers.
Partner with project management organizations to insure schedules, deliverables, and fiscal accountability.
Build strategic relationships with the venue WDI Design Administrator.
Share insights to WDI Creative Senior Leadership on creative direction, business strategy, global initiatives and venue priorities.
Share insights to WDI Creative Senior Leadership on creative direction, business strategy, global initiatives and venue
Required Qualifications & Skills:
Minimum of 3 years internal experience; 8 years external industry experience. Leadership qualities: team builder with client and venue.
Management skills: The ability to direct creative people and project team.
Demonstrated Disney knowledge and an understanding of Disney processes.
The ability to present and sell ideas/concepts to a wide variety of audiences.
Organized, thorough and detail oriented; the ability to prioritize.
Extensive knowledge and use of materials focused on sustainment. Advanced technical knowledge of multiple creative and technical disciplines desired.
Negotiation and ability to make on-the-spot decisions.
The ability to work with ambiguity and to make order out of chaos.
Education:
Degree in Theatre, film, design, fine arts or entertainment
Additional Information:
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at ****************************************
Job Posting Segment:
WDI Creative Development
Job Posting Primary Business:
Global Design Services (WDI)
Primary Job Posting Category:
Art Direction DPEP
Employment Type:
Full time
Primary City, State, Region, Postal Code:
Lake Buena Vista, FL, USA
Alternate City, State, Region, Postal Code:
Date Posted:
2025-12-12
$90k-157k yearly est. Auto-Apply 16d ago
AI Art Director
Ashley Furniture 4.1
Creative director job in Tampa, FL
Key Responsibilities AI Art Direction & Visual Strategy * Set visual direction for AI-generated imagery across all AFI brands and product lines * Establish comprehensive AI imagery standards that maintain brand integrity and quality * Develop creative briefs and visual guidelines specifically for AI-generated content
* Partner with creative teams to integrate AI imagery seamlessly with traditional photography and design
Studio Output & Quality Management
* Oversee AI output and maintain quality standards for all AI-generated visual content
* Develop quality control processes and approval workflows for AI-generated imagery
* Ensure AI-generated content meets brand standards and commercial requirements
* Monitor and optimize AI production workflows for efficiency and consistency
Team Education & Development
* Lead team education on new AI tools and techniques across the creative organization
* Develop training programs and best practices for AI tool adoption
* Mentor team members on AI art direction principles and creative applications
* Stay current with emerging AI technologies and assess their potential for creative implementation
Process Innovation & Workflow Development
* Design and implement agentic workflows that scale AI production thoughtfully
* Create systematic approaches that combine AI efficiency with creative excellence
* Collaborate cross-functionally to integrate AI capabilities into existing creative processes
* Document and refine AI production methodologies for scalable implementation
Required Qualifications
Experience & Background
* 6+ years of professional art direction experience with demonstrated leadership in creative innovation
* Proven track record in visual content creation, photography, or digital imaging
* Portfolio featuring art direction created by AI and traditional photography required
* Experience in retail, furniture, or consumer goods industries preferred
Core Competencies
* Advanced expertise in AI image generation tools
* Strong understanding of traditional photography and art direction principles
* Proficiency in creative software (Adobe Creative Suite, Figma, etc.)
* Excellent process design and workflow optimization skills
* Knowledge of emerging AI technologies and creative applications
Leadership Skills
* Demonstrated ability to educate and inspire teams on new technologies
* Strong collaboration and cross-functional partnership capabilities
* Excellent communication skills with ability to present AI concepts to leadership
* Balance of innovative thinking with practical implementation expertise
* Change management experience in adopting new creative technologies
$64k-92k yearly est. 42d ago
Art Director
Not Your Mother's Haircare
Creative director job in Tampa, FL
Full-time Description
Not Your Mother's - Love for All • Making Our Mark • Shaking Things Up
ART DIRECTOR
Classification:
Exempt (Salaried)
Department:
Creative
Reports to:
VP of Creative & Design
Type:
Full time
Job Summary:
We are searching for an Art Director who blends a love of beauty with sharp design instincts, clear creative judgment, and a true passion for mentoring others. This role reports directly to the CreativeDirector and manages 4 direct reports, serving as the day-to-day design lead and quality steward across all brand touchpoints. You'll be responsible for translating high-level brand direction into pixel-perfect executions, providing clear and constructive feedback to the design team, and spearheading campaigns and projects with confidence and independence. You'll also champion a social-first mindset, ensuring every idea and asset resonates with Gen Z consumers and feels culturally relevant across platforms. If you're energized by change, able to pivot priorities without losing focus, and can bring a calm, can-do attitude to every project (no matter how fast things move), you'll feel right at home.
Major Green Flags If You:
• Have a real passion for beauty - branding, packaging, product drops, and everything in between
• Love rolling up your sleeves to design, art direct, and elevate work in equal measure
• Naturally think in platform-specific content (what works on TikTok, Reels, and Stories and know how to adapt ideas to each channel while keeping them on-brand)
• Have an instinct for what makes content scroll-stopping and packaging shelf-worthy
• Can provide feedback that is clear, actionable, and elevates the work without micromanaging
• Enjoy mentoring designers and raising the bar for every project, big or small
• Are comfortable taking a campaign from concept to completion without heavy handholding
• Believe brand consistency and creative innovation go hand-in-hand
Responsibilities:
Creative Leadership & Brand Stewardship
• Serve as the right hand to the CreativeDirector, owning day-to-day design quality and consistency
• Translate creative vision into design briefs, moodboards, and final assets across campaigns, launches, and brand initiatives
• Lead and mentor a team of designers, ensuring work is pixel-perfect, on-brand, and delivered on schedule
• Provide timely, constructive feedback that helps designers grow and strengthens the final output
• Collaborate closely with the Director of Creative Operations to keep projects moving efficiently
Campaign Development & Execution:
• Spearhead the development of omnichannel campaigns with a social-first approach, concepting and executing ideas that are optimized for TikTok, Instagram, and emerging platforms where Gen Z discovers and engages with beauty brands
• Ensure all creative work is designed for shareability, trend relevance, and thumb-stopping impact on social channels
• Concept and art direct photo and video shoots that bring products and brand storytelling to life
• Own visual direction for new product launches, including packaging design oversight and go-to-market assets
• Create and refine design systems, templates, and brand tools to ensure scalability and alignment
Production & Cross-Functional Collaboration:
• Work with copywriters, marketers, and external partners to develop cohesive creative solutions
• Oversee the preparation of print-ready and digital-ready files, ensuring all specs are precise and error-free
• Partner with the CreativeDirector to continuously evolve the brand aesthetic in response to trends and consumer insights
• Support the creation of sales tools, retailer materials, and internal brand communications as needed
Bonus If You:
• Have experience building or scaling brands from startup to national presence
• Are passionate about packaging design, material innovation, and sensory storytelling
• Bring 2D and 3D rendering expertise to help visualize packaging, merchandising, and creative concepts in a compelling way
• Nerd out over print finishes, color matching, and production spec
Other Responsibilities:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Requirements
Qualifications:
• 7+ years of experience in graphic design, art direction, or brand creative roles (beauty or CPG preferred)
• Strong portfolio demonstrating exceptional visual storytelling, campaign development, and design execution
• Expert-level proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Experience leading creative teams and giving feedback that inspires and guides
• Deep understanding of social and digital content best practices and beauty design trends
• Highly organized, with the ability to balance multiple fast-moving projects without losing sight of the details
• Excellent communication and collaboration skills, able to partner across teams and present work confidently
$47k-79k yearly est. 60d+ ago
Senior Art Director
Invisible Ventures
Creative director job in Sarasota, FL
Job DescriptionSalary:
Interested in creatively leading Sarasotas finest collection of change-makers and explorers?
We are currently searching for aSenior Art Director. The right candidatewill bring a mix of marketing expertise and business understanding of the position, promoting our company and that of our valued partners. As a director, we are looking for an experienced manager of people, someone that can inspire others, and challenge what is possible by taking our creativity to a new level as we continue to grow. Having a natural eye for design and a drive to inspire innovative strategy that connects with all types of audiences, are essential for the type of individual in this role.
Objectives of this Role
Build, lead, and review work from the creative team in the production of all web, print, and digital marketing collateral
Spearhead and manage content strategy for both small-scale and large-scale projects, harnessing strategy, digital and brand design, compelling content, experiential design, UX/UI, and technology
Develop marketing plans, establish and analyze results, make necessary adaptations, and identify opportunities that achieve results
Develop internal marketing campaigns that translate marketing objectives across business units into clear and motivating creative strategies
Analyze and execute on brand tracking, market trends, consumer need, and the competitive landscape
Meet budget standards by forecasting and managing expenses
Daily and Monthly Responsibilities
Supervise a cross-functional team of graphic designers, copywriters, social media experts, photographers/videographers, and project managers in the strategic development of messages and deliverables
Prioritize work and resources across engagements based on short- and long-term needs, establishing production schedules by collaborating with designers, copywriters, and production departments
Conduct brainstorming sessions with the creative team, maintaining strategic and creative thinking to develop innovative and actionable creative initiatives in a fiscally responsible manner
Review and approve art and copy developed by the team, ensuring deliverables that effectively address marketing goals and challenges
Produce fresh, innovative work that translates complex ideas into compelling print materials and digital experiences for visually sophisticated audiences
Present and/or oversee the presentation of final concepts, and obtain approvals for deliverables
Skills and Qualifications
5 years of experience creating marketing/advertising campaigns from developing vision and the messaging platform to overseeing production on time and budget
Understanding and experience in creating integrated content across all marketing channels from digital, social media, paid media, mobile, but also understand offline and print
Proven experience with concept development
Highly skilled with leading a team of creative talent
Strong creative vision with an understanding of business objectives
Preferred Qualifications
Degreein marketing, business, design, or communications
Prior experience with copywriting, design, or production
Prior project management experience, with a focus on creative direction
$44k-82k yearly est. 8d ago
Design Director
Accenture 4.7
Creative director job in Saint Petersburg, FL
Who we are: Work & Co, part of Accenture Song, is a global design and technology company with offices in the United States, Europe, and Latin America. We're known for uniting the industry's best hands-on strategy, product and technical talent to generate tangible impact at scale. Client partners include IKEA, Apple, PGA TOUR, Gatorade, Google, Mercedes, Givenchy, the MTA and more. As Fast Company noted, our engineering and design teams are routinely entrusted with creating digital products for companies which rarely approach outside firms. Forrester Research calls our approach "a model to follow."
We look for Design Directors who see no boundaries between form and function, and who think the feel of a product should come more from how it works than how it looks. We believe designers are basically strategists who express strategy through design.
Creating digital products is a team game. Our methodology emphasizes intense collaboration, early prototyping and testing, and so many iterations you'll lose count. Design Directors work closely with Product Managers, Strategists, and Developers to create digital products and services that reshape industries while mentoring others in the Work & Co Design team. Our Partners are hands on and you'll work directly with them - no middle management here.
What You Will Do:
* Stay 100% focused on making great digital products--that's all we care about.
* Work iteratively on initial concepts, prototypes, and detailed designs informed by user research, marketplace and behavior trends, and your best ideas.
* Participate in a hands-on manner through all product phases, from strategy to launch to optimization (this job is not just about making wireframes or participating in one phase).
Qualification
Basic Qualifications:
* Portfolio or samples of work demonstrating digital product design
Preferred Qualifications:
* Proven ability to propose creative concepts during initial project phases and the ability to deliver on those ideas and the ideas of others through detailed design.
* Proven ability to solve complex UX problems and the product strategy skills to deliver best-in-class visual design solutions
* Ability to uncover and utilize business truths and user behaviors that help define a great product
* Demonstrated ability to synthesize and present your work
* Experience working in a highly iterative, collaborative environment where people share work daily
* Excellent written, verbal, and interpersonal communication skills
* Familiarity with prototyping tools
#LI-NA-FY25
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $132,500 to $302,400
Cleveland $122,700 to $241,900
Colorado $132,500 to $261,300
District of Columbia $141,100 to $278,200
Illinois $122,700 to $261,300
Maryland $132,500 to $261,300
Massachusetts $132,500 to $278,200
Minnesota $132,500 to $261,300
New York/New Jersey $122,700 to $302,400
Washington $141,100 to $278,200
#wco
#design
Locations
$141.1k-278.2k yearly 3d ago
Student Asst - FWS - Contemporary Art Museum
Description This
Creative director job in Tampa, FL
Average Number of Hours per Week
5-12
Schedule
Will vary but some evenings and Saturdays are expected. A repeated weekly schedule of 5-10 hrs weekly, with opportunities for additional hours during museum events.
Standard Learning Objectives
As a result of this position, student will be able to:
Demonstrate basic employability skills such as timeliness to work, appropriate dress, interpersonal communication, and time management
Receive and solicit feedback from supervisor and effectively apply feedback to the job
Assess workplace and demonstrate how personal talents, skills, and knowledge fit into the employer's goals, mission, and vision
Demonstrate his or her professional brand (identity)
Communicate transferable and functional skills to prospective employers
If you have questions regarding this position, please contact Amy Allison at ******************.
Minimum Qualifications
Must be entering freshman or sophomore year
Preferred Qualifications
Punctual, responsible, and dependable
Well-spoken and have a professional and cordial manner both in-person and on the phone
Knowledgeable about the University and willing to learn policies and procedures
Able to respond to immediate situations
Duties
Greet museum visitors and provide educational brochures and other exhibition materials
Monitor the exhibition galleries and serve as a member of the Security team at the Contemporary Art Museum (CAM)
Work with CAM Event Coordinator to set up and break down event equipment
Assist CAM Event Coordinator with events, lunches, and other needs
Answer calls and direct callers to appropriate staff
Sign for deliveries and pickups
$37k-69k yearly est. Auto-Apply 14d ago
Payer CO&I AI Consultant, Director
PwC 4.8
Creative director job in Tampa, FL
Industry/Sector Health Services Specialism Operations Management Level Director At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance.
As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
* Lead in line with our values and brand.
* Develop new ideas, solutions, and structures; drive thought leadership.
* Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
* Balance long-term, short-term, detail-oriented, and big picture thinking.
* Make strategic choices and drive change by addressing system-level enablers.
* Promote technological advances, creating an environment where people and technology thrive together.
* Identify gaps in the market and convert opportunities to success for the Firm.
* Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Payer Operations team you will set the vision and strategic roadmap for technology and AI-enabled payer operations across core value chain functions. As a Director you will drive business growth by leading large, complex consulting engagements, delivering excellence, and acting as a trusted advisor to payer executives on operational transformation and AI adoption.
Responsibilities
* Drive initiatives for business growth through innovative solutions
* Work with cross-functional teams to refine core values chain functions
* Mentor and develop team members to enhance their skills
* Promote the adoption of AI technologies within operational frameworks
* Identify market opportunities and align strategies for success
What You Must Have
* Bachelor's Degree
* At least 10 years of experience
What Sets You Apart
* Master's Degree preferred
* Demonstrating strategic leadership in technology and AI
* Advising executive stakeholders with business cases
* Designing technology-enabled transformation programs
* Developing impactful use cases with advanced analytics
* Leading complex consulting engagements with delivery excellence
* Mentoring and developing teams across geographies
* Understanding payer operations and key platforms
* Navigating ambiguity in fast-evolving environments
* Experience with key platforms and vendors that enable payer operations (e.g., BPM/automation platforms, claims platforms, provider data solutions)
Travel Requirements
Up to 80%
Job Posting End Date
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
$76k-123k yearly est. Auto-Apply 19d ago
Design Director
PBK Architects 3.9
Creative director job in Saint Petersburg, FL
The Design Director is responsible for the overall design leadership of the practice, promoting quality design efforts across all departments within the office, and being actively involved in marketing and business development activities.
Your Impact:
Oversees and advocates for the highest quality, innovation, and elevation of design in support of our client's goals and vision.
Supports the company's mission for client centric design, process, and implementation.
Supervises a team of designers.
Oversees design presentations, monitors project design development, and provides design direction and support to ensure firmwide consistency.
Possesses thorough knowledge of architectural practice with an emphasis on design, building materials, construction methods, integration of engineering disciplines, and building codes/costs.
Serves as a thought leader in the design industry, participating in professional organizations, outreach, and mentorship of design staff.
Work collaboratively with firmwide design and thought leaders to support our design culture while bringing ideas to advance our practice.
Oversee the integration and advancement of firmwide technologies into our design process and outcomes.
Participates in developing and implementing firmwide design guidelines and standards.
Here's What You'll Need:
A minimum of 15 years of experience.
At least a Bachelor of Architecture.
Must be a Registered Architect (NCARB).
LEED AP preferred.
Corporate, educational and/or healthcare experience preferred.
Strong commitment to customer service.
Ability to work well under pressure, juggle and prioritize multiple projects and adjust work accordingly, often against tight deadlines.
Excellent oral and written communication skills.
Understanding of design tool technologies such as REVIT, Rhino, Sketch-up, Generative AI, etc.
Ability to interact with senior management, external client organizations, and vendors.
Must be quality minded and self-motivated.
$83k-121k yearly est. Auto-Apply 60d+ ago
Director, Process & Design Engineering - Payroll
Bristol Myers Squibb 4.6
Creative director job in Tampa, FL
Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Position Summary
As the Director, Process & Design Engineering for Payroll, you will lead the strategic design, oversight, and optimization of payroll processes across global operations, ensuring that systems are highly reliable, compliant, and cost-effective. You will set the vision for payroll service excellence by establishing robust standards, procedures, and service level agreements to deliver predictable, high-quality outcomes. In this leadership role, you will partner with HR, legal, benefits, and technology stakeholders to drive special initiatives and continuous improvements, mitigate risks, and elevate the employee experience. Your expertise in process and design engineering, payroll operations, and automation will shape the future of payroll delivery, supporting organizational growth while ensuring data privacy and regulatory compliance. Your passion in life is for a user to be pulled through a process with little to zero “how to knowledge and/or documentation”. Therefore, at the forefront of process assessment and implementation is the goal in ‘consumerization' of employee and operator processes!
Key Responsibilities
Strategic Oversight & Process Design: Lead the end-to-end design and ongoing maintenance of global payroll processes, ensuring reliability, consistency, and scalability across all regions. Develop and implement standards and procedures for payroll, billing, and related transactions.
Process Optimization & Automation: Identify and implement improvement opportunities using methodologies such as Lean Six Sigma. Champion automation and digital transformation to reduce manual intervention, minimize errors, and accelerate payroll processing.
Data Analytics & Reporting: Collaborate with analytics teams to develop KPIs and dashboards, monitor payroll data, and leverage insights to inform strategy and continuous improvement.
Service Excellence & Performance Management: Establish and oversee internal service level agreements (SLAs), key metrics, and performance reporting to monitor payroll service delivery. Drive initiatives to optimize cost efficiency while improving customer experience and satisfaction levels.
Vendor Relationship & Contract Management: Manages contracts and vendor agreements related to payroll services, ensuring compliance with organizational standards and optimizing service delivery.
Risk Mitigation & Compliance: Develop and maintain robust controls to mitigate risks related to audits, data privacy, security, and visibility. Ensure payroll processes comply with internal policies, SOX requirements, and country-specific legal standards.
Cross-Functional Leadership: Partner with HR, legal, benefits, technology teams, and external vendors to execute special initiatives (e.g., bonus processing, acquisitions, vendor transitions) and ensure seamless integration of payroll systems globally.
Continuous Improvement: Foster a culture of innovation by regularly reviewing payroll operations, soliciting feedback, and implementing best practices to maintain payroll excellence and elevate the employee experience worldwide.
Change Management & Implementation: Lead and support the rollout of newly designed payroll processes, overseeing change management activities, training, and documentation to drive adoption and operational excellence.
Qualifications & Experience
Bachelor's or advanced degree in Industrial Engineering, Business Analytics, Operations Management, Human Resources, or a related field.
10+ years of progressive experience in payroll process design, operations, change management, and leadership roles within large, complex organizations.
Proven expertise in evaluating and redesigning process flows for systems such as Workday, ServiceNow, and other HR/payroll platforms.
Strong knowledge of payroll compliance, controls, data privacy, and audit requirements at both global and local levels.
Demonstrated ability to establish and manage SLAs, performance metrics, and reporting frameworks.
Solid technical skills and understanding of systems architecture, integration, and automation technologies.
Experience with quality management, process simulations, and the development of standard operating procedures.
Proficiency in data analysis and the use of HR metrics and analytics tools to drive decision-making.
Exceptional problem-solving, critical-thinking, and project management skills with a track record of delivering complex initiatives on time and within budget.
Excellent written and verbal communication skills, with the ability to influence and collaborate with senior stakeholders across functions and geographies.
Detail-oriented with a commitment to accuracy, precision, and continuous improvement in process design and documentation.
Lean Six Sigma Certification or equivalent process improvement training, highly desired.
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Compensation Overview:
Tampa - FL - US: $174,080 - $210,944
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit *************************************
Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:
Health Coverage: Medical, pharmacy, dental, and vision care.
Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Work-life benefits include:
Paid Time Off
US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients' lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to **************************. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: *********************************************
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at *****************************************
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at ********************. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.
R1596919 : Director, Process & Design Engineering - Payroll
$174.1k-210.9k yearly Auto-Apply 48d ago
Director - Digital Media (Marketing)
PODS 4.0
Creative director job in Clearwater, FL
At PODS (Portable On Demand Storage), we don't just lead the moving and storage industry we redefined it. Since 1998, we've empowered customers across the U.S. and Canada with flexible, portable solutions that put customers in control of their move. Whether it's a local transition or a cross-country journey, our personalized service makes any experience smoother, smarter, and more human.
We're driven by a culture of trust, authenticity, and continuous improvement. Our team is the heartbeat of our success, and together we strive to make each day better than the last. If you're looking for a place where your work matters, your ideas are valued, and your growth is supported- PODS is your next destination.
JOB SUMMARY
The Director of Digital Media and Strategy is responsible for oversight of all digital media/advertising related marketing activities - including the creation, optimization and execution of our media measurement strategy. The Director is responsible for delivering the strategy and execution for all digital media (paid + organic) leveraging the right mix to achieve results and lead the broader media team in performance attribution and optimization toward the most incremental tactics.
General Benefits & Other Compensation:
Medical, dental, and vision insurance
Employer-paid life insurance and disability coverage
401(k) retirement plan with employer match
Paid time off (vacation, sick leave, personal days)
Paid holidays
Parental leave / family leave
Bonus eligibility / incentive pay
Professional development / training reimbursement
Employee assistance program (EAP)
Commuter benefits / transit subsidies (if available)
Other fringe benefits (e.g. wellness credits)
What You Will Do:
Develop and execute comprehensive paid digital marketing strategies across various channels, including search, display, video, social media, and programmatic advertising
Responsible for maximizing return of $40M annual digital advertising budget
Ownership of holistic search marketing function, across both paid and organic search, finding the right balance to deliver business results
Optimize campaigns to maximize incremental volume and achieve targeted cost per conversion metrics
Continuously refine the media mix based on historical performance data, changing market conditions, and shifting consumer behaviors
Use data and insights to make informed budget allocation decisions between digital platforms to maximize business results and optimize performance across each stage of the customer journey
Utilize the Media Mix Modeling (MMM) and performance analytics to optimize media across channels, focusing on maximizing reach, consideration, and conversion metrics
Develop and implement a "test and learn" framework to experiment with new platforms, creative formats, bidding strategies, and audience segments
Leverage findings from experiments to drive continuous improvement and inform future media strategies.
Partner with Brand team to constantly test new creative across platforms and provide feedback on what is working/not working to drive advertising effectiveness
Responsible for organic content strategy development and creation, delivering on-brand content that is optimized to drive more traffic and ultimately conversion
Oversees accounting and accrual of holistic media budget, collaborating with Finance to timely close each month and built appropriate forecasts. Accountable for digital media/advertising budget, responsible for managing investment to drive business results
Ensures timely and relevant reporting to agency and internal business partners - delivering actionable insights throughout organization and with vendors/agency partners during regular meetings or updates
Oversee, coach, and mentor a high-performing team of media and content specialists
Work cross functionally with the eCommerce team, creative, brand, Corporate Ops marketing team and others to create, implement and optimize integrated campaigns that deliver against business goals
May perform other duties and responsibilities as assigned
What you will have:
Bachelor degree in Marketing, Advertising, Finance or related Business degree
10 - 15+ years' experience in marketing leading the development of paid media strategy, digital advertising, media measurement and content
10 - 15+ years' experience in project and/or account management and/or management of an in-house and outsourced team
Candidates must have deep experience with: Excel; Google Analytics; online media platforms (preferably Google Ads, Meta Ads, YouTube Ads, The Trade Desk) and media measurement models (MMMs and incrementality testing methodologies)
Expertise in analyzing large volumes of data and making key business decisions in a fast-paced, dynamic environment. Agency management experience is extremely helpful.
Possess math skills sufficient to perform required duties
Or an equivalent combination of education, training or experience
This role reports to the VP, Media & Brand
Job has direct leadership responsibility for Manager, Digital Media, Content Specialists, and Media Performance Coordinators.
NOTE: This role is onsite at our Clearwater, FL headquarters with a 4/1 schedule; in office Monday-Thursday and remote on Fridays.
Assessment Notice:
By submitting an application for this position, you acknowledge and consent that you may be asked to complete a personality and/or skills assessment as part of the hiring process. These assessments are used solely as one component of the overall candidate evaluation and will not be the sole basis for any hiring decision. All assessment results will be handled in accordance with applicable laws and our internal selection guidelines.
DISCLAIMER
The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job.
Equal Opportunity, Affirmative Action Employer
PODS Enterprises, LLC is an Equal Opportunity, Affirmative Action Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law.
No Unsolicited Resumes from Third-Party Recruiters:
Please note that as per PODS policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that PODS will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.
$55k-91k yearly est. 42d ago
Senior Graphic Designer
Beneva Solutions
Creative director job in Sarasota, FL
Since 2001, Beneva Solutions has been uniting florists from around the country to jointly purchase their print marketing materials. Quantity purchasing allows us to offer you the lowest print costs in the industry. Our mission is to offer high-quality while keeping the price per piece affordable. The florists we work with give us their input for selections and designs. We try to meet the design needs of local florists, as well as accommodate wire service specials and designs. It is our intention to showcase designs and products that are suitable for any area of the country.
Job Description
Beneva Solutions is looking for a Senior Graphic Designer to develop and create both print and digital material. The designer will work closely with the sales, marketing, and social media department to support with any design needs. The designer will also be responsible for video and photo editing.
Primary Responsibilities and Activities:
Design print materials.
Create posters of current Marketing Programs.
Design some in-office signage.
Design print ads
Design email marketing campaigns
Design graphics for use on mobile apps and websites
POSITION REQUIREMENTS:
Proficiency with the latest Adobe CC programs
PC-Based
Video editing a plus
HTML a plus
Must be able to meet deadlines in a fast-paced, reactionary environment.- Requires strong organization, self-motivation and flexibility.
Additional Information
Please provide a link to your portfolio.
All your information will be kept confidential according to EEO guidelines.
$47k-73k yearly est. 3h ago
Sr. Graphic Designer
USF 3.8
Creative director job in Tampa, FL
The Communications & Marketing unit within the Office of Vice President for Research & Innovation is responsible for crafting and disseminating strategic messaging that highlights USF's research achievements, innovation initiatives, and global impact. The department supports internal and external communications, media relations, branding, digital content, and event promotion.
The Senior Graphic Designer plays a pivotal role in shaping USFRI's brand identity, elevating our marketing communications, and delivering engaging web experiences.
Minimum Qualifications
Bachelor's degree and 0-2 years of related experience.
Advanced knowledge in brand management, digital and print design, and project management tools.
Demonstrated experience in leadership, training, and strategic design execution.
Preferred Qualifications
Bachelor's degree in Graphic Design, Visual Arts, Web Design, or related field with at least five years of professional graphic design experience. Strong portfolio demonstrating a range of design skills and creative problem-solving.
Senate Bill 1310- The Florida Senate (************************************************ is conditional upon meeting all employment eligibility requirements in the U.S.
SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
(a) Two years of direct experience for an associate degree;
(b) Four years of direct experience for a bachelor's degree;
(c) Six years of direct experience for a master's degree;
(d) Seven years of direct experience for a professional degree; or
(e) Nine years of direct experience for a doctoral degree
Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
Minimum Qualifications that require a high school diploma are exempt from SB 1310.
Special Skills
- Expert proficiency in Canva and Adobe Creative Suite (Photoshop, Illustrator, InDesign, XD, etc.)
- Advanced knowledge of HTML and CSS; familiarity with JavaScript is a plus.
- Experience with web development tools and content management systems (e.g., WordPress, Webflow).
- Knowledge of accessibility standards in digital design.
Additional Information for Applicants
This position requires a Level I background check.
Responsibilities for this position include but are not limited to:
Graphic design - Drive the conceptualization and execution of visually stunning designs for branding, marketing campaigns, websites, and digital assets. Create infographics, flyers, brochures, signs, and banners according to the university brand guidelines and style guides. Design and produce print materials, publications, programs, handbooks, and booklets for events.
Web design and development - Design and build responsive websites and landing pages using HTML, CSS, and modern web technologies. Manage websites using WordPress. Be familiar with themes, plugins, Gutenberg blocks, styles, formatting, security, updates, and backups.
Digital signage - Create and manage the graphic design and layout of digital signage displays, kiosks, TV screens, and other multimedia platforms.
Performs other duties as assigned.
$33k-51k yearly est. Auto-Apply 60d+ ago
Director, Digital/Technical Product Management - Omni Enablement
USAA 4.7
Creative director job in Tampa, FL
**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
**The Opportunity**
As a dedicated **Director, Digital/Technical Product Management for Omni Enablement** , you will lead teams of Digital or Technical Product Managers responsible for the strategy, ideation, definition, development and performance of digital and technology products and their experiences for USAA and its members. Oversees highly complex or strategic initiatives typically requiring confidentiality and enterprise-level visibility. Collaborates with Business and Technology stakeholders to lead a team responsible for tackling complex and challenging problems while maintaining situational awareness of the market in order to maximize the product portfolio. Focuses on the operational effectiveness, goals, and performance of the team and their products or product line (or set of product experiences), ensuring strategic alignment within a product portfolio.
**We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.**
**What you'll do:**
- "GenAI for Contact Center Enablement" Strategy: Define and lead the product vision, strategy, and roadmap for leveraging Generative AI to directly support insurance agents in real-time during customer calls. This includes understanding the unique challenges and opportunities within agent-led conversations and how AI can enhance their ability to provide exceptional service, streamline information access, and improve outcomes.
- Automation of Manual Processes: Proven experience in identifying and automating manual processes through digital solutions. This requires a deep understanding of process workflows, the ability to pinpoint inefficiencies, and the expertise to implement technology-driven solutions.
- Product Lifecycle Adherence: Strict adherence to and management of the product lifecycle, from ideation and development to launch, iteration, and end-of-life. This ensures that products are delivered systematically and meet defined quality standards.
- Attracts, selects, and develops a Digital or Technical Product Management team in the attainment of product and experience goals and objectives.
- Manages day to day activities of the Digital or Technical Product Management team or and actively manages resources to ensure optimal efficiency and effective delivery.
- Responsible for end-to-end technology and digital product management activities for a product portfolio, or product line or group, or a major market segment or "vertical" market.
- Sets new Product strategies and leads team to define product strategy for a product portfolio, product line or group and oversees the development, analysis, and alignment of product strategy and roadmaps.
- Applies product management expertise in state-of-the-art digital and technology domains.
- Improves the business outcomes of the team by injecting strategic and innovative thinking in digital and technology product and service solutions.
- Guides teams in implementing data-driven methodologies across multiple channels, including emerging technology and mobility, to optimize end user experiences to drive KPI/KRIs.
- Guides team in developing best-in-class practices, tools, and processes to collect data, member feedback, derive insights, and inform product decisions.
- Leads team to effectively manage ambiguity, and influence others to drive clarity, solutions, and execution plan among team and stakeholders.
- Collaborates with and influences senior leaders, Digital or Technical Product Managers, developers, vendors, designers and other stakeholders to ensure successful product strategies and product/ feature launches.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
**What you have:**
- Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing.
- 3 years of direct team lead or leading matrixed or cross-functional teams.
- Demonstrated ability to think strategically, communicate effectively, and leverage and influence leadership and cross-functional teams to develop and execute product strategy.
- Solid business acumen combined with strong technical and customer experience foundations.
- Knowledge of Technology/Digital products and/or emerging technology platforms, applications, data analysis and research techniques, and standards.
- Demonstrated ability to work in an Agile, Lean Product Development and Lean Portfolio Management environment.
- Knowledge of digital and technology strategy and delivery as it relates to Experience Design concepts and Human Centered Design concepts, roadmap development, journey mapping, competitive analysis and research, and situation analysis methods.
- Ability to excel in a dynamic environment with shifting priorities and a high degree of independence.
- Demonstrated people management skills.
**What sets you apart:**
- AI Fundamentals: Understanding of Artificial Intelligence concepts, capabilities, and potential applications within product development and business process automation. This is crucial for leveraging AI to enhance the Agent Desktop, work tools and automate processes.
- Contact Center Technology: Experience with contact center technologies is specified. This may relate to customer support for the Agent Desktop, applications or understanding how communication platforms can be integrated or automated.
- Roadmap Development: Proven ability to create and manage comprehensive product roadmaps that align with business strategy and technological capabilities. This includes defining timelines, milestones, and feature prioritization.
- Prioritization: Strong skills in prioritizing product features, initiatives, and technical debt based on business value, customer impact, and strategic alignment. This often involves using frameworks and data-driven analysis.
- Agile Methodologies: Deep understanding and practical experience with Agile development frameworks to drive efficient product development cycles.
- Product Vision and Strategy: Ability to define and articulate a clear product vision and overarching strategy that aligns with broader business objectives and technological advancements.
- Gather Requirements: Skill in effectively gathering, analyzing, and documenting product requirements from various stakeholders, including business users, technical teams, and customers.
- Stakeholder Management: Ability to effectively manage relationships and communication with diverse stakeholders, including navigating dependencies on other platforms and processes. This is critical for aligning efforts and ensuring smooth execution.
- Cost-Benefit Analysis: Proficiency in conducting cost-benefit analyses to evaluate the feasibility and potential ROI of new features, automation initiatives, and strategic investments.
- Contact Center Experience: Experience specifically within contact center environments, which may inform the approach to user support, customer interaction, and process optimization within the agent desktop and applications.
- Automation Technologies: Familiarity with various automation technologies (e.g., RPA, workflow automation tools, AI-driven automation) and their application in streamlining business processes.
- Business Strategy Integration: Ability to deeply understand and integrate business strategy into product development, ensuring that technology investments directly support organizational goals.
- API Integration: Experience with API design, integration, and management to ensure seamless data flow and interoperability between different systems and platforms.
- Product Management: Comprehensive experience in all facets of product management, from discovery and definition to launch and post-launch optimization.
**Compensation range:** The salary range for this position is: $143,320.00 - $273,930.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._
_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._
**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**
**Please do not type your first and last name in all caps.**
**_Find your purpose. Join our mission._**
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
How much does a creative director earn in Pinellas Park, FL?
The average creative director in Pinellas Park, FL earns between $53,000 and $165,000 annually. This compares to the national average creative director range of $82,000 to $228,000.
Average creative director salary in Pinellas Park, FL