Creative Discovery Museum jobs in Chattanooga, TN - 645 jobs
Housekeeper
Creative Discovery Museum 2.6
Creative Discovery Museum job in Chattanooga, TN
Creative Discovery Museum (CDM) is a nationally recognized nonprofit children's museum, serving as the gateway to downtown Chattanooga, Tennessee. Since 1995, CDM has been a leader in hands-on, play-based learning experiences that inspire exploration, innovation, creativity, and play through the arts, sciences, and cultural understanding.
CDM is committed to accessibility, inclusion, and creating a safe, clean, and welcoming environment for every visitor. Team members contribute to a mission-driven workplace rooted in our values of belonging, potential, relationships, respect, and exceptional service.
Occupational Summary
The Housekeeper supports the Museum's standard of excellence for cleanliness and presentation across all public, staff, and back-of-house spaces. This role performs daily cleaning and sanitation tasks, supports safe and welcoming guest experiences, and responds promptly to cleaning needs throughout the building.
Housekeepers work under the direction of the Facilities and Maintenance Manager and train with the Housekeeping Technician. They follow established procedures, and contribute as team players in a highly public, family-centered environment. Because weekends are peak guest days at the Museum, this role requires regular weekend availability.
Compensation & Schedule
Pay Rate: $15.00 per hour
Schedule: Four (4) 10-hour shifts per week
Weekend availability is required; select holidays may be required based on Museum operations
Essential Duties and Responsibilities
Clean and maintain assigned areas including exhibit galleries, restrooms, offices, break rooms, and back-of-house spaces.
Clean, polish, and maintain stainless steel surfaces, glass, acrylic, mirrors, walls, doors, and floors as assigned.
Sweep, vacuum, dust, and damp mop floors daily; perform scheduled deep cleaning tasks as directed.
Remove trash, compost, and recycling daily; maintain cleanliness of loading dock and waste areas.
Clean, sanitize, disinfect, and restock public and employee restrooms according to established standards.
Safely clean up spills, vomit, and other body waste following OSHA Bloodborne Pathogens guidelines.
Support laundry duties as assigned (e.g., towels, cleaning cloths).
Use cleaning equipment and chemicals safely and appropriately following training and posted procedures.
Respond quickly and professionally to guest needs and internal service requests.
Maintain a professional, welcoming presence with appropriate body language and communication.
Follow schedules, instructions, and safety procedures consistently.
Report supply needs, maintenance concerns, or safety issues to the Housekeeping Technician or Facilities and Maintenance Manager.
Knowledge, Skills, and Abilities Required
Basic knowledge of cleaning methods, tools, and supplies
Ability to follow written and verbal instructions
Strong attention to detail and pride in quality work
Ability to work independently and as part of a team
Reliable attendance and punctuality
Professional communication and customer-service mindset
Knowledge, Skills, and Abilities Preferred
Experience with commercial or institutional cleaning
Willingness to learn new equipment and procedures
Ability to adapt in a fast-paced, public environment
Education and Experience Requirements
High school diploma or GED preferred
Prior cleaning or custodial experience preferred but not required
Working Conditions
Work occurs in public, office, and exhibit environments
Frequent exposure to wet or slippery surfaces
Occasional exposure to fumes, odors, or cleaning chemicals
Variable temperatures depending on work area
Schedule includes regular weekend and occasional holiday shifts.
Physical Demands
Ability to lift and carry up to 25 pounds unassisted
Frequent standing, walking, bending, and reaching
Occasional ladder use
$15 hourly 5d ago
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Exhibits Manager
Creative Discovery Museum 2.6
Creative Discovery Museum job in Chattanooga, TN
The Exhibits Manager ensures that the Museum's exhibit spaces are engaging, safe, and well-maintained, providing consistent, high-quality experiences for all visitors. This position oversees the purchase, fabrication, cleaning, replacement, and storage of exhibit props and materials, and assists with installation, maintenance, and deinstallation of exhibits.
The Exhibits Manager leads the design, coordination, and fabrication of in-house temporary exhibits and seasonal decorations, collaborating across departments to enhance visitor experience and support organizational initiatives. This role includes some hands-on fabrication, light exhibit repair, and supervisory responsibilities. This position is directly responsible for daily exhibit operations and readiness, ensuring a consistent experience for guests every day the museum is open.
Duties and Responsibilities
Exhibit Experience & Readiness
Serve as the primary point of accountability for the day-to-day operational readiness of all exhibit spaces.
Ensure exhibit spaces and props meet standards for a fun, safe, clean, and well-maintained daily visitor experience, including daily walk-throughs.
Ensure exhibits are opened, maintained, and welcoming for guests in collaboration with Exhibit, Facilities & Maintenance, and Museum Experience team members.
Be available via radio to answer ‘Exhibit' calls to support the daily experience.
Prop Systems & Purchasing
Manage the exhibit prop program ensuring a high standard of guest experience excellence daily.
Collaborate with Exhibit, Education, and Facilities team members on new and enhanced props for exhibits, focusing on content delivery and guest experience.
Manage prop and part purchasing, researching vendors and sourcing options to optimize purchasing processes.
Develop and maintain systems for cleaning and sanitizing exhibit props with input from Exhibits, Education, and Facilities.
Exhibit Operations & Installation
Maintain ongoing opening and closing manuals for exhibit spaces (temporary and permanent), working closely with Museum Experience leadership to train team members on procedures.
Manage exhibit signage requests and installation, making recommendations as needed.
Participate in routine cross-departmental exhibit walk-throughs to maintain maintenance punch lists and project status.
Partner with the VP of Exhibits and Impact to coordinate and guide the installation, renovation, deinstallation, and on-site maintenance of leased and in-house temporary exhibits.
Assist the VP of Exhibits and Impact with temporary exhibit planning and Community Gallery projects.
Project Management & Fabrication
Project manages the fabrication of exhibit elements, decorations, and props with Exhibit and Facilities team members, and external partners as required. Some projects may require direct hands-on fabrication.
Coordinate the fabrication of 3D printed exhibit props by external partners, including local schools. Managing community relationships with Education department.
Coordinate the fabrication of 3D printed exhibit props by the internal Make It Workshop team members.
Team Leadership & Collaboration
Attend and lead meetings related to exhibits, props, and fabrication needs.
Supervise Exhibit Coordinator(s).
Collaborate with cross-departmental partners in Education to connect content to physical experiences in the museum, Facilities on timely maintenance, and Marketing on signage.
Other
Perform other duties as assigned.
Knowledge, Skills, and Abilities
Knowledge of project management practices and tools.
Collaborative working style and ability to work with a variety of personalities.
Basic hand tool and light maintenance competency.
Strong organizational skills.
Creative mindset with ability to draw ideas from team members.
Ability to research, compare, and recommend purchasing options.
Basic knowledge of 3-D printing a plus.
Ability to communicate clearly with staff and vendors.
Flexible and adaptable to changing plans and priorities.
Education and Experience
Prior experience working with museum exhibits and props, or similar experience required.
Prior project management experience required.
One to two years of supervisory experience required.
Two- or four-year degree preferred.
License or Certification
None required.
Supervises
Exhibit Coordinator(s)
Working Conditions
Combination of office environment and museum public spaces. Work includes weekends and may include holidays and evenings.
Physical Demands
Ability to lift 25 lbs. unassisted and 50 lbs. assisted. Some work may require the use of a ladder.
Mission Alignment
All members of the Exhibits team contribute to the Museum's mission to inspire all children to explore, innovate, create, and play.
This position will be compensated at $20-24/hour, commensurate with education and experience.
$20-24 hourly 5d ago
Case Manager / Counselor - (Bachelor's) Hamilton & McMinn
Helen Ross McNabb Center 3.7
Chattanooga, TN job
Now Hiring: Case Managers, Counselors, Specialists, and Mental Health Techs
Start Your Career with Purpose - Join the McNabb Center Today!
We've been waiting for someone like you!
With numerous opportunities across Hamilton and McMinn Counties, the McNabb Center invites you to become part of a mission-driven team dedicated to
“Improving the lives of the people we serve.”
If you're seeking a bachelor's level position providing support to clients in our clinics or out in the community, explore the opportunities below and apply today!
Non-Residential Positions
Case Managers
Case Managers at McNabb Center deliver integrated, person-centered care by developing treatment plans tailored to each client's unique needs and goals. Working with a defined caseload, Case Managers help clients navigate systems of care, provide essential support, and advocate on their behalf.
Examples of Case Manager roles include:
HealthLink Care Coordinator
Safety Net Case Manager
CYHOP Case Manager
OAC District 10 Case Manager (Monroe Co.)
Starting Pay: $18.21 / hour (based on education, experience, and position)
Caseloads and client needs vary by program and may impact pay rates and work expectations.
Specialists & Counselors
Specialists and Counselors provide essential services such as information and referrals, advocacy, home visits, and individualized goal support. Programs serve a wide range of client needs-from child development and family support to HIV education and justice-involved youth.
Examples of positions include:
OnTrack Peer Support Specialist
TMI Peer Recovery Specialist
Child Development Specialist
Note: Many of these roles involve transportation of clients. A valid driver's license with F-endorsement is required.
Starting Pay: $17.40 / hour (based on education, experience, and position)
Caseloads and client needs vary by program and may impact pay rates and work expectations.
Mental Health Techs
Mental Health Techs support clients within Supportive Housing facilities that operate 24/7. This direct-care role includes monitoring clients, completing intakes, facilitating groups, conducting safety checks, and providing a structured, supportive environment. Transportation of clients is also required.
Work Schedule: Shift-based (Evenings, Overnights, Weekends, Holidays)
Shift Differential Pay available for 2nd and 3rd shifts.
Starting Pay (Bachelor's level):
$18.79 / hour (Full-Time)
$16.00 / hour (PRN/Part-Time)
Client population, education, experience, and acuity level influence starting rate.
High School-level positions also available-see separate posting.
Why Join the McNabb Center?
Mission-Driven Work that directly impacts lives in your community
Competitive Starting Pay and shift differentials
PRN / As-Needed Options for flexible scheduling
Professional Development and potential for career growth
NHSC-Approved Site - eligibility for student loan repayment programs
General Requirements
Valid Driver's License and reliable transportation required for nearly all positions
F-Endorsement required for roles involving client transportation
Caseloads, client acuity, and on-call requirements may impact salary
PRN pay rates may vary by program
Apply Now
Take the next step in a meaningful career with the McNabb Center. Be part of a compassionate, professional team that brings hope and healing to individuals and families across East Tennessee.
We've been waiting for someone like you.
EOE McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.
This is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change s, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.
Background Checks McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.
PI33067a69dc5f-26***********1
$16-18.8 hourly 12d ago
Facilities Technician (Hamilton)
Helen Ross McNabb Center 3.7
Chattanooga, TN job
Help Others, Make aDifference, Save a Life.
Do you want to make adifference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated?
You have a lot ofchoices in where you work...make the decision to work where you are valued!
Join the McNabb CenterTeam as Technician for the Facilities Department at McNabb today!
The FacilitiesTechnician performs general maintenance tasks including, but notlimited to:
preventive maintenance on HVAC systems
logging and tracking helpdesk requests
meeting with vendors
replaces light tubes/bulbs, fixtures and electrical components
moving of furniture
COMPENSATION: Starting salary for this position isapproximately $19.72/ hr based on relevant experience and education.
Schedule:
This is a full time 40 hour per week position; it will require some overtime and will be required for on-call emergency.
Travel:
Travel between McNabb worksites is required.
F endorsement is required.
Equipment/Technology:
Basic computer skills are required for email, time keeping, and using the Facilities Ticketing System.
Familiarity with basic hand tools.
Use of common office equipment.
QUALIFICATIONS -Facilities Technician
Education:
High school diploma or GED.
Three years' experience may be considered in lieu of education.
Knowledge of basic electrical, carpentry, plumbing, HVAC systems, construction materials and general construction techniques.
Experience / Knowledge:
A minimum of three years experience is required in the field of building maintenance and/or construction.
Some knowledge of computers and computer software.
Must be able to work in an environment that includes adults and children.
Applicants must be able to work independently, and with minimal supervision, and possess excellent communication and customer service skills.
Must be able to drive a center vehicle.
Physical:
Minimal exposure to biological hazards.
Hearing of normal/soft tones and close eye work.
Valid driver's license.
Frequent sitting, standing, walking, bending, stooping, and reaching.
Lifting up to 50lbs.
Applicants should be able to exercise sound judgement under pressure.
Location:
Hamilton County, Tennessee
NHSC approved site
Apply today to workwhere we care about you as an employee and where your hard work makes adifference!
Helen Ross McNabb Centeris an Equal Opportunity Employer. The Center provides equal employmentopportunities to all employees and applicants for employment and prohibitsdiscrimination and harassment of any type without regard to race, color,religion, age, sex, national origin, disability status, genetics, protected veteranstatus, sexual orientation, gender identity or expression, or any othercharacteristic protected by federal, state or local laws. This policy appliesto all terms and conditions of employment.
Helen Ross McNabbCenter conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicantsare encouraged to apply.
PI737bceeb45d2-37***********9
$19.7 hourly 4d ago
Reimbursement Specialist
Helen Ross McNabb Center 3.7
Knoxville, TN job
Help Others, Make a Difference, Save a Life.
Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated?
You have a lot of choices in where you work...make the decision to work where you are valued!
Join the McNabb Center Team as the Reimbursement Specialist program today!
The Reimbursement Specialist
JOB SUMMARY
The purpose of the Reimbursement Insurance Verification Specialist is to obtain and verify a client's commercial insurance coverage and to ensure procedures are covered by an individual's insurance.
Specialist will be responsible for entering data in an accurate manner and updating client benefit information in the organization's billing system and verifying that existing information is accurate.
The Specialist will perform a variety of auditing and resolution-centered activities, answering pertinent questions about coverage to internal and external sources, identifying insurance errors, and recommending solutions.
Will be required to work regular office hours at the designated facility.
This is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.
This organization reserves the right to revise or change job duties as the need arises.
Moreover, management reserves the right to change s, job duties, or working schedules based on their duty to accommodate individuals with disabilities.
This does not constitute a written or implied contract of employment.
JOB DESCRIPTION
Employees in this job complete and oversee a variety of professional assignments to evaluate, review, enter, monitor, and update client insurance and billing information.
JOB DUTIES
NOTE: The job duties listed are typical duties of the work performed. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty.
Analyzes designated eligibility reports on a daily basis.
Communicates with and advises Insurance Verification Team Leader of all questions problems related to insurance verification.
Adheres to all policies and procedures related to compliance with all federal and state billing regulations.
Communicates with billing representatives regarding any insurance issues that may arise.
Maintains a positive and professional attitude.
Reads all emails and responds accordingly in a timely manner.
Listens to all voicemails and respond accordingly in a timely manner.
Works with members of various teams and/or departments on identifying process improvements.
Possess flexibility to work overtime as dictated by department/organization needs.
Assists in determining proper courses of action for resolution to insurance issues.
Possesses problem-solving skills to research and resolve discrepancies, denials, appeals, collections.
Possesses strong ability to think outside the box.
Has the ability to work in a high stress/demanding environment.
Performs additional duties as requested by Team Leads or Management Team.
JOB QUALIFICATIONS
Advance use of computer system, software, Excel, Outlook and Microsoft (word processing and spreadsheet application).
Knowledge of Centricity is a strong plus.
Knowledge of insurance guidelines including HMO/PPO, Commercial, Medicare, Medicare Advantage, TN Care's, Medicaid and Private Pay.
Ability to work well in a team environment and alone. Being able to triage priorities, delegate tasks if needed, handle conflict in a reasonable fashion and analyze and resolve claims issues and related problems.
Strong written and verbal communication skills.
Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Knowledge of the center's Policies and Procedures.
Ability to maintain records and prepare reports and correspondence related to the position.
Ability to work directly with upper leadership regarding claims issues and resolutions.
Possesses effective communication skills for phone contacts with insurance payers to resolve issues and to communicate effectively with others.
JOB EXPECTATION
All employees must be clean and well-groomed. Styles dictated by religion and ethnicity aren't restricted.
Business casual dress code required.
Employees can use their phones during breaks or at lunch hour.
Employee must observe and be respectful of co-workers and should never use obscene, discriminatory, offensive, prejudicial or defamatory language in any way.
The use of cameras on cell phones during work time is prohibited to protect the privacy of the clients as well as fellow employees, unless permission is granted by fellow employees or managers.
Employees are permitted two 15-minute breaks and one hour lunch.
Employees must work the agreed upon work schedule.
Enter hours worked daily.
Request leave in advance to your supervisor for approval.
COMPENSATION:
Starting salary for this position is approximately $18.98 /hr based on relevant experience and education.
Schedule:
Monday - Friday 8am - 5pm
Travel:
N/A
Equipment/Technology:
Basic computer skills are required for email, timekeeping, scanning, and fax machine.
Advance use of computer system, software, Excel, Outlook and Microsoft (word processing and spreadsheet application).
QUALIFICATIONS - Reimbursement Specialist
Education:
High school diploma or equivalent required.
Experience / Knowledge:
Extensive knowledge of insurance in relation to proper billing, follow-up and verification duties.
Location:
Knoxville, Tennessee
Apply today to work where we care about you as an employee and where your hard work makes a difference!
Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.
Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.
PI968da201298a-37***********6
$19 hourly 4d ago
Prospect Research Analyst
Ducks Unlimited, Inc. 3.3
Memphis, TN job
Prospect Research Analyst Memphis, TN
Ducks Unlimited, Inc., the continent's leader in waterfowl and wetlands conservation, seeks a Prospect Research Analyst to identify, research, and analyze information on current and prospective donors. The position reports to the Director of Prospect Development, who is based out of our Memphis, TN headquarters. Partial or full remote work may be available for the right candidate. Applicants not located in the Memphis area are welcome to apply.
The Analyst provides research support to DU leadership, as well as to development staff members, to inform development strategies and advance potential donor relationships. The Prospect Research Analyst qualifies, screens, and rates potential donors, and proactively identifies new prospective donors. Primary responsibilities include:
Conduct proactive research to identify new potential major and principal gift donors using news alerts, a review of weekly gift reports, wealth screening, and other methods.
Conduct quarterly prospect review sessions with assigned fundraisers to ensure accurate and up-to-date opportunities, status information and portfolio size and health.
Support wealth screening and predictive modeling projects. Help to independently verify screening results.
Update information in Blackbaud CRM following established data standards.
Using a variety of electronic resources, develop and synthesize information on prospects to produce informative profiles/background biographies with information on career, financial capacity, philanthropic interests, and relationship to DU.
Undertake financial analysis of prospects' and donors' known wealth indicators to assess potential philanthropic capacity.
Proactively track and disseminate donor and prospect-related information to development staff and selected DU leadership for cultivation and solicitation.
Monitor news and publicly-available financial information on current major and principal gift donors and prospects from SEC filings, press releases, and major newspapers.
Strategize and partner with development staff to support the development of high-capacity portfolios.
Develop supportive and productive relationships with development staff and other DU staff involved in fundraising.
Maintain proficiency with standard prospect research resources (electronic, print, and other) and stay abreast of new resources and technologies.
Use the database to track research activity for internal prospect research metrics.
Seek opportunities for professional development to enhance job performance.
Safeguard the confidentiality of constituent information at all times by adhering to ethical and confidentiality guidelines of DU and APRA, the professional organization for prospect research professionals.
Perform additional duties as assigned.
The ideal candidate will have a minimum of two years of related experience in prospect research or related role, preferably in a fundraising environment. The successful candidate will have an affinity for Ducks Unlimited's mission and programs, a strong work ethic, and a commitment to establishing and maintaining effective working relationships. Additional qualifications include:
Bachelor's or higher degree from an accredited college or university.
Demonstrated skill and knowledge of, or ability to learn quickly, technological tools available to DU, including Blackbaud CRM, Microsoft Windows computer environment, and Microsoft Office suite (Outlook, Word, Excel, and PowerPoint required).
Familiarity with Internet search strategies and experience using, or ability to learn quickly, electronic databases and online search tools such as LexisNexis for Development Professionals, GuideStar, Foundation Center, etc.
Demonstrated ability to retrieve, manipulate, analyze and synthesize information gathered from a variety of sources (electronic, print, and personal accounts).
High attention to detail and follow-up, and excellent organizational skills required - including the ability to prioritize and multi-task several projects simultaneously.
An aptitude for critical thinking and problem solving.
Strong written and verbal communication skills.
Ability to manage confidential information with discretion and tact.
Understanding of philanthropy (mission, practice, trends) and fundraising practices (the development cycle, general prospect management policies and practices).
Flexible and adaptable to new programs in an emerging and changing environment.
Candidates must be willing to work hours that extend outside of the typical workday and workweek throughout the year; some overnight travel is required.
Resume review will begin on January 30, 2026 and continue until the position is filled.
Salary and Benefits Package: Salary commensurate with experience. We work hard to encourage everyone at Ducks Unlimited to bring their authentic selves to work every day. DU offers an exceptional benefit package that includes comprehensive group medical, prescription, dental, and vision insurance, including spouse and dependent coverage; minimum three weeks paid vacation to start; paid sick leave and 10 paid holidays; 401(k) plan (including partial employer match); and tuition reimbursement.
Application Instructions: To apply, submit a cover letter indicating why you are interested in the position and a resume highlighting your qualifications. Applications will be considered as they are received, and position will remain open until filled.
DUCKS UNLIMITED, INC. IS AN EQUAL OPPORTUNITY EMPLOYER It is the policy of Ducks Unlimited, Inc. to afford equal employment opportunity to all qualified persons regardless of race, color, religion, gender, national origin, military status, disability, age, or genetic information, except where age or gender is a bona fide occupational qualification as allowed by the Civil Rights Act of 1964. It is the policy of Ducks Unlimited, Inc. to afford equal employment opportunities to all qualified persons regardless of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender, gender identity, gender expression, age (40 or over), disability (physical, mental or visual), genetic information, marital status (including registered domestic partnership status), military and veteran status, immigration status, or any other category protected by federal, state or local law.
$46k-61k yearly est. Auto-Apply 5d ago
Computer Field Technician
Bc Tech Pro 4.2
Jackson, TN job
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-39k yearly est. 1d ago
Customer Success Executive
Lumen 3.4
Nashville, TN job
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The **Customer Success Executive** is a customer-facing role that ensures our largest customers are wildly successful in delivering on their critical business objectives through leveraging their current Lumen solutions. This is accomplished by viewing our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use our technology to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engages sales accordingly.
**The Main Responsibilities**
+ Build **long-term, value-based relationships** with decisionmakers and influencers to understand the customer's landscape and establish loyalty
+ **Manage overall customer metrics** , including usage data, health indicators and renewal dates to align with customer objectives
+ Evaluate **product and portal** **adoption maturity level** to address roadblocks and provide best practices and a prescriptive approach to address needs
+ Construct and implement a **customer success plan** across all steps of the lifecycle, setting expectations for each milestone, ensuring personalized value, and driving positive customer experience to achieve desired outcomes
+ **Recognize opportunities for expansion** based on knowledge of the Lumen portfolio, partnering with sales as necessary
+ Implement **revenue management practices** driving accountability and goal alignment, revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth
+ **Manage risks to customer success,** identify root causes, define and activate solutions, and deploy cross-functional support to resolve
+ Partner with sales, delivery & support to set proper expectations and ensure **successful deployment of solutions and services**
+ Responsible for defining and executing **renewal strategy** via clear alignment of customer priorities and roadmap, incorporating on-net migrations, managing writedowns positively impacting Lumen profit margins
**What We Look For in a Candidate**
+ Experience: 7+ years customer success or account management experience
+ Education Level: Bachelor's Degree or equivalent work experience
+ Experience in working with complex, Fortune 500, multi-divisional, international customer
+ Comfortable presenting, consulting, and advising at C-level and other executives
+ Assertive verbal and written communications skills with ability to build strategic relationships (deep and wide) within organizations
+ Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf
+ Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies
+ Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery)
+ Brings strong technology and data networking knowledge with technical aptitude to stay current in evolving technology sector
+ Effective and confident decision making based on business and financial principles
+ Working knowledge of MS Office suite
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$88,562 - $147,606 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$92,996 - $154,996 in these states: CO HI MI MN NC NH NV OR RI
$97,419 - $162,364 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process."
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-JB1
Requisition #: 341089
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$26k-33k yearly est. 3d ago
Vice President of Field Operations
Appalachia Service Project 4.1
Johnson City, TN job
About the Organization
Appalachia Service Project, Inc. (ASP) is a Christian ministry, open to all people, that that inspires hope and service through volunteer home repair and replacement in Central Appalachia. ASP is a non-profit 501(c)(3) organization. Using the skills and efforts of thousands of volunteers, ASP provides home repair and replacement to low-income households in Central Appalachia.
Persons desiring employment with ASP have a personal commitment to Christian faith and service to others. ASP does not require, as a condition of employment, membership in or profession of a specific denominational theology. ASP team members approach others in a spirit of Christian love and service and accepts them right where they are, just the way they are. ASP expects each employee to be an example of this standard of Christian service.
ASP is an equal opportunity employer, committed to diversity and inclusion in the workplace. No one will be denied employment on the grounds of age, race, color, national origin, sex, sexual orientation, gender identity, family status or differing physical or mental ability. Employment decisions will be based on merit, qualifications, and ability to perform the duties of the position for which employment is sought.
About the Position
The Vice President of Field Operations oversees the regional implementation of ASP's housing programs across the five-state service area, ensuring the quality, safety, and effectiveness of all construction-related ministries. This includes quality control in construction, volunteer hosting, and spiritual programming. The position directly supervises Regional Directors of Service Hubs and the Construction Coordinator, and works in close partnership with the Peak Mobilization, Disaster Recovery & Resilience, Spiritual Programs, and Volunteer Management teams to ensure seamless, high-quality service delivery for homeowners, volunteers, and community partners. The VP also cultivates regional partnerships, represents ASP at community events, and ensures grant compliance to support long-term program sustainability. This position reports to the Chief Programs Officer.
Job Responsibilities
Overall Program Management
Maintain overall responsibility for achieving program goals across all housing service operations-including volunteer-led and subcontracted Home Repair, New Construction, and Disaster Recovery-ensuring work meets quality standards, stays on schedule and within budget, and fulfills all grant and compliance requirements.
Provide program leadership over regional housing hubs, developing program parameters based on unique community needs.
Ensure systems streamline quality performance while mitigating risk and maximizing safety.
Analyze volunteer, homeowner, and staff feedback to inform program adjustments.
Represent ASP's field programs at fraternal organization meetings, community gatherings, conferences and public events as needed.
Coordinate with Peak Mobilization, Disaster Recovery & Resilience, Spiritual Programs, and Volunteer Management teams to ensure seamless service delivery, a positive volunteer experience, and effective cross-departmental communication.
Construction Quality Control and Safety
Ensure all construction work meets high quality standards and complies with building codes.
Oversee safety protocols and risk mitigation systems across field operations.
Monitor construction practices to ensure excellence in home repair and construction.
Case Management and Community Development
Oversee strategic case management processes across regional programs.
Ensure proper, respectful and accurate communication with prospective and current clients.
Ensure collection and maintenance of required paperwork, pictures and records for all cases and projects.
Build upon current partnerships for volunteers, funders, contractors, and community support.
Lead strategic community development initiatives in program areas.
Financial Management and Program Sustainability
Ensure all activities are fully resourced and remain within budget.
Assist in creating annual program budget for field operations.
Ensure financial accounting and reporting is accurately processed.
Assist in program-specific fundraising and grant writing as needed.
Grant Performance and Compliance
Ensure performance expectations and reporting from funding sources are met.
Oversee grant compliance and deliverables for field programs.
Staff Management
Ensure a staff structure that allows for efficient delegation of tasks.
Provide meaningful, constructive, and positive feedback to staff regularly.
Help foster an environment for open communication among staff.
Administrative
Ensure maintenance of documentation for each family, home, project, and grant.
Ensure program procedure manuals are kept up to date.
Seek out applicable training opportunities to enhance skill and knowledge.
Prepare for and participate in ongoing evaluation processes.
Other
Stay current on trends and best practices in volunteer management, disaster recovery, home repair and construction management, and faith-based service.
Other duties as assigned by supervisor and anything else that contributes to the smooth running operation of ASP.
Qualifications
ASP uses our Core Values as an evaluation tool in our selection process, which can be found at this link: Core Values.
Required:
Volunteer construction, home repair, or disaster recovery experience
Desire to work in a Christian environment
Experience with high-production model of service/program deployment
10+ years successful supervisory experience
Successful management of multi-million-dollar budgets
Experience with Microsoft Office suite (Word, Excel, Outlook, etc.)
Excellent written and verbal communication skills
Desired:
Education or equivalent experience in related field: Business Administration, Construction Management, Program Management.
Experience with ASP or other similar mission focused organization
Construction licensure or field experience
Experience living/working in rural or Appalachian contexts
Grant compliance experience
Other Requirements:
Valid driver's license and motor vehicle record acceptable to ASP's insurer
All employment is contingent on satisfactory results on a thorough background check.
Occasional overnight travel is expected.
This role may require occasional weekend or holiday work.
Salary and Benefits
ASP provides a market-based salary and generous employee benefits program including:
Comprehensive medical, dental, and vision insurance offered for employee and family
Life insurance, retirement plan, medical spending plan and other typical benefits
Generous holiday, vacation, personal and sick time away based on ASP policy in effect at time of employment
Phone and laptop provided for work use
ASP vehicle available for frequent local and regional business travel
$125k-224k yearly est. 45d ago
Copywriter
Knox Area Rescue Ministries 3.4
Knoxville, TN job
Job Description
Title: Copywriter
Division/Department: Development
Reports To: Sr. Director of Community Engagement
Status: Full time; Exempt
The Copywriter is responsible for crafting compelling, mission-aligned stories and content that inspires action and builds lasting connections with our supporters. This role will ensure all messaging is clear, consistent, and persuasive across various platforms.
Essential Job Functions:
Write original, engaging, and error-free copy for a wide range of materials, including fundraising appeals (direct mail and email), grant proposals, website content, newsletters, podcast show notes, social media posts, annual reports, and event collateral.
Conduct interviews with program staff and beneficiaries to research and develop compelling case studies and impact stories that humanize our mission.
Edit and proofread all content to ensure accuracy, consistency in brand voice and tone, and adherence to style guidelines.
Work effectively with designers, program managers, and marketing staff to brainstorm ideas and ensure copy and visual elements are seamlessly integrated.
Adapt writing style and tone for different target audiences and platforms, incorporating SEO best practices for digital content to maximize reach and engagement.
Use analytics (e.g., Google Analytics, email performance data) to evaluate copy performance and refine future communication strategies (especially important for mid-to-senior roles).
Knowledge, Skills, & Abilities:
Exceptional writing, editing, and research skills with a strong portfolio of relevant work samples.
A deep understanding of donor psychology and the ability to create emotional engagement without exploitation is crucial.
Familiarity with content management systems (CMS) like WordPress and email marketing platforms such as Mailchimp or Constant Contact is highly beneficial.
Strong collaboration, creativity, adaptability, attention to detail, and problem-solving abilities.
Demonstrated leadership ability, organizational skills and sound interpersonal skills
Self-starter, able to work with little direct supervision
Ability to work collaboratively in a team environment and function as a positive team member
Ability to think strategically and effectively adapt to change
Demonstrated competency in meeting deadlines and accomplishing departmental objectives
Education & Experience:
Education: Bachelor's degree in Communications, Marketing, Journalism, English, or a related field (or equivalent experience).
Experience: 5 years of professional copywriting experience, preferably within a nonprofit, agency, or advocacy setting.
Working Conditions:
Office setting on KARM maintained property
Frequent local travel to various KARM facilities and other locations
Required attendance at major KARM events or functions
$35k-56k yearly est. 5d ago
Program Specialist - Part-Time - Alcoa First Baptist
Boys & Girls Club of The Tennessee Valley 3.6
Alcoa, TN job
The Part-Time Program Specialist supports the successful delivery of youth development programs with a focus on education, enrichment, and membership services. This role ensures a welcoming, organized, and safe environment while fostering academic success, healthy lifestyles, and positive character development.
Key Responsibilities:
Program Implementation & Youth Engagement
* Lead or support the delivery of engaging academic and enrichment activities in areas such as reading, STEM, and the arts.
* Adapt activities to meet the needs of youth with various learning styles and backgrounds.
* Offer tutoring or mentoring to support youth development and well-being.
* Ensure program areas are safe, inclusive, and responsive to member needs.
Educational & Grant Support
* Assist with planning and tracking lessons related to education-focused grants.
* Help collect pre/post-survey data and track attendance for grant compliance as needed.
* Communicate youth progress and concerns with parents, schools, and the Club Director.
Membership & Administrative Duties
* Welcome families and visitors, answering questions about programs and services.
* Assist with membership processing, attendance tracking, and maintaining accurate records in tracking systems.
* Help collect program fees and distribute communication materials to families.
* Support compliance for Child Care Certificate Programs and DHS reporting under the direction of senior staff.
Collaboration & Communication
* Build positive relationships with youth, families, school personnel, and staff.
* Promote Club activities and events, sharing updates with families and the community.
* Help coordinate special events, field trips, and Club celebrations.
$38k-56k yearly est. 28d ago
Student Intern
Knox Area Rescue Ministries 3.4
Knoxville, TN job
Job Description
Title: Student Internship
Department: Programs
Reports To: Director or Department Supervisor
Job Classification: Internship (Academic Credit/Volunteer-Based), Part Time/Flexible Schedule
Knox Area Rescue Ministries (KARM) is a Christ-centered ministry dedicated to serving individuals experiencing homelessness and poverty through compassionate care, restorative programs, and pathways to stability. Our internship program provides students with hands-on experience in guest services, case management, health services, and nonprofit operations-all within a trauma-informed, faith-based environment.
Overview:
The Student Intern will support the mission and programs of Knox Area Rescue Ministries by engaging in meaningful, supervised work that contributes to guest care, organizational excellence, and professional development. Interns will gain practical experience in the intersection of faith, community service, and social impact.
Responsibilities:
1. Social Work & Case Management
Participate in guest intake, needs assessments, and service planning.
Shadow and assist case managers in developing and tracking individualized care plans.
Support group facilitation, life-skills sessions, and trauma-informed interventions.
Assist with referrals to housing, medical, or employment resources.
Maintain confidentiality and accurate documentation according to KARM standards.
2. Health Services
Collaborate with nursing staff or visiting healthcare partners to support recuperative care, triage, and wellness checks.
Assist in health education, outreach, or preventive care activities for guests.
Learn best practices in medical respite and integrated behavioral health within a shelter environment.
Support data collection for health outcomes, program evaluation, and quality improvement.
3. Nonprofit Management & Program Operations
Participate in administrative projects related to program development, communications, or fundraising.
Support event coordination, volunteer management, and donor relations efforts.
Gain exposure to budgeting, grant tracking, and reporting for community programs.
Observe leadership meetings to understand governance, compliance, and organizational strategy.
Qualifications
Current enrollment in an accredited college or university program (e.g., Social Work, Public Health, Nursing, Nonprofit Management, Psychology, or related field).
Commitment to the mission and values of Knox Area Rescue Mission.
Ability to work compassionately and professionally with diverse populations.
Strong communication, organization, and interpersonal skills.
Adherence to ethical and confidentiality standards.
Supervision & Evaluation
Interns will receive structured supervision and mentoring from experienced professionals. Regular check-ins and reflective learning sessions will support academic and professional growth.
Benefits & Learning Outcomes
Real-world experience serving vulnerable populations in a faith-based setting.
Exposure to nonprofit management, trauma-informed care, and community collaboration.
Skill development in case management, leadership, advocacy, and communication.
Opportunity to integrate classroom learning with practical ministry and service.
$24k-36k yearly est. 33d ago
Nashville West Campus Technical Director
Rolling Hills Community Church 3.8
Nashville, TN job
Job DescriptionSalary:
What if your technical gifts could help create moments that change lives every week?
Were looking for a Tech Director who sees production as ministrysomeone who loves building excellent audio, lighting, and graphic environments and loves leading volunteers even more. In this role, youll shape the worship experience, develop a strong team, and ensure Sundays are welcoming, immersive, and distraction-free. If youre a servant-hearted leader with a passion for equipping others and creating meaningful worship moments, wed love to meet you.
OBJECTIVE
To work under the direction of the Nashville West Campus Pastor and in coordination with the Worship Arts Ministry in carrying out the five functions of the New Testament Church: worship, discipleship, evangelism, fellowship, and ministry. Essentially, the Nashville West Campus Technical Directors responsibility is to provide leadership for all technical areas of worship primarily on Sunday mornings, but also at campus events.
GIFT/SKILL SET
Administration
Creative Development
Scheduling
Planning
Running Sound
ProPresenter
Ableton/Playback
Planning Center
Volunteer Recruitment
Volunteer Training
EXPECTATIONS
- Live an exemplary life modeling the call, character, and competencies of a minister of the gospel of Jesus Christ.
- Be a servant leader to his/her staff and teams of volunteers, the families and the overall church body.
- Grow personally in his/her own leadership and ministerial abilities by reading and having godly and professional mentors in his/her life.
- Be involved in the overall life of the church body by being a partner/member, actively participating in a community group, church-wide events, and functions.
- Be an excited and contributing member of the RHCC staff team.
RESPONSIBILITIES
- Coordinate and direct all audio and visual elements on Sunday mornings at RHCC Nashville West.
- Develop and coach volunteer teams to execute all technical elements of worship ministry.
- Be responsible for directing the set-up of Sunday mornings at RHCC Nashville West.
- Assist with production meetings with the worship team and tech staff on Sunday mornings.
- Address areas of tech support and media repair for all large and small group gathering spaces at the Nashville West campus including, but not limited to, the auditorium, family ministry environments, and meeting rooms.
- Participate in regularly scheduled 1 on 1 meetings with direct supervisor, as well as monthly Nashville West campus meetings and monthly All-Staff meetings, unless otherwise noted.
- Participate in central tech meetings and training as scheduled by the Central Production Director.
- Work directly with Nashville West Campus Pastor to plan and create worship moments and environments.
- Provide technical support to RHCC Nashville West events or activities.
- Provide technical assistance for central events and ministries as agreed upon by the Nashville West Campus Pastor and Central Production Director.
COMPENSATION
Part-Time | Non-Exempt | Support Staff
Does Not Include Benefits
$89k-138k yearly est. 4d ago
Pipeline Project Advisor
Boys & Girls Club of The Tennessee Valley 3.6
Knoxville, TN job
Pipeline Program Advisor Responsibilities Identify, recruit, and serve an assigned caseload of Project Participants in 9th-12th grades Provide academic advising, college, career, financial literacy, and financial aid information and workshops to Project Participants
Provide all 12th grade Project Participants with individual technical assistance with the college admissions and financial aid process
Establish Project Participant files with required documentation
Enter Project Participant demographics into the Project database
Document all contacts with Project Participants on Individual and/or Group Service Logs
Enter all contacts with Project Participants into the Project database.
Generate daily, weekly, monthly demographic and contact reports from the Project database
Assist Project Director to generate the Annual Performance Report.
Adhere to agency and Project policies and procedures.
Comply with grant and federal regulations
$27k-38k yearly est. 5d ago
Guest Relations Associate
Creative Discovery Museum 2.6
Creative Discovery Museum job in Chattanooga, TN
Essential Duties and Responsibilities
Customer Service: Required to provide superior customer service at all times. Associates will greet all visitors with "Welcome to Creative Discovery Museum," ensure consistency of information by following Museum scripts, and handle all interactions with visitors courteously and politely.
Educate and sell: Be conversant on all products to best present and sell to the customer. Associates will be asked to achieve monthly goals, upsell products, programs, and memberships, understand all memberships and membership specials to help the customer decide which membership fits them best.
Operate point of sale computer: Must demonstrate competency on the point-of-sale system and complete all customer transactions properly. Associates will be required to change receipt printer paper, utilize basic troubleshooting skills, and complete customer transactions.
Cash Control: Adhere to all proper money handling policies and procedures. Associates maintain cash drawers but ensuring an adequate supply of change remains in their assigned drawer throughout their shift.
Open and complete end-of-day closing: Keep the ticket desk stocked, tidy, and ready for the day's activities. Associates are required to complete opening/closing checklists, shut down computer system at end of day, and run appropriate reports.
Cleaning and stocking: Ensure the lobby and ticket desk are always clean and presentable. Restock brochures, sweep the lobby daily, tidy up ticket counters and health screening table, and keep membership stand stocked.
Safety and Security: Ensure all guests are checked in properly by monitoring guest entrance and exit. Associates will report any door alarms, any unauthorized weapons in the building to management, respond to fire alarm including announcements, communicate with the security and maintenance department, usher guests to the closest exit in event of emergency, respond to weather announcements, and monitor the door during lost child codes. Use safety measures when using equipment and ensure safe and secure storage of inventory.
Birthday Parties: Ensure all celebrations, including birthday and after-hours parties, are delivered to guests with a high standard of excellence.
All other duties as assigned.
Knowledge, Skills and Abilities Required
Superior customer service skills
Strong communication skills
Must be sales driven
Team oriented with demonstrated ability to effectively communicate and work with a variety of personalities
Ability to work in high pressure environment
Ability to multi-task
Must be able to work a consistent part time schedule
Education/Experience Requirements
High School Diploma
Working Conditions
Weekend and some night work required
Some holiday work
Museum floor environment
Noise level high at times
Physical Demands
Standing and walking on the Museum floor for extended periods of time and the lifting of supplies.
$23k-26k yearly est. 55d ago
Director of Fleet & Facilities Management
Appalachia Service Project 4.1
Johnson City, TN job
About the Organization
Appalachia Service Project, Inc. (ASP) is a Christian ministry, open to all people, that that inspires hope and service through volunteer home repair and replacement in Central Appalachia. ASP is a non-profit 501(c)(3) organization. Using the skills and efforts of thousands of volunteers, ASP provides home repair and replacement to low-income households in Central Appalachia.
Persons desiring employment with ASP have a personal commitment to Christian faith and service to others. ASP does not require, as a condition of employment, membership in or profession of a specific denominational theology. ASP team members approach others in a spirit of Christian love and service and accepts them right where they are, just the way they are. ASP expects each employee to be an example of this standard of Christian service.
ASP is an equal opportunity employer, committed to diversity and inclusion in the workplace. No one will be denied employment on the grounds of age, race, color, national origin, sex, sexual orientation, gender identity, family status or differing physical or mental ability. Employment decisions will be based on merit, qualifications, and ability to perform the duties of the position for which employment is sought.
About the Position
The Director of Fleet and Facilities provides strategic leadership and day-to-day management of ASP's fleet, facilities, mobile assets, and supporting technology systems across all operating locations. This role ensures safe, compliant, cost-effective, and mission-aligned operations in support of ASP's mission. This position reports to the Vice President of Operations.
Job Responsibilities
Provide strategic leadership and supervision for fleet, facilities, warehouse, mobile assets, and technology operations; develop policies, conduct performance evaluations, and foster a positive staff culture.
Oversee the full lifecycle of ASP's diverse fleet (vehicles, trailers, construction equipment): procurement, maintenance, utilization, compliance (DOT, state regs), insurance, accident management, and vendor relations
Direct facilities management for the Johnson City campus and all ASP centers, including preventive maintenance, repairs, renovations, security, space planning, vendor contracts, and regulatory compliance (building codes, ADA, safety)
Manage warehouse operations and inventory systems in partnership with the Warehouse Coordinator to ensure adequate stock, efficient layout, accurate tracking, and proper handling of materials across job sites
Implement and maintain fleet telematics, facility work-order systems, and inventory software; evaluate and integrate new technologies in coordination with IT
Develop and manage departmental budgets, monitor expenses, identify cost savings, track asset depreciation, and provide regular financial reporting
Ensure organizational compliance with all federal, state, and local regulations; conduct risk assessments and safety audits; support emergency preparedness and the Safety Team
Deliver data-driven analysis and long-term strategies for fleet replacement, facility improvements, and operational efficiency, support related grant compliance and reporting
Perform other duties as assigned and stay current on industry best practices
Qualifications
ASP uses our Core Values as an evaluation tool in our selection process, which can be found at this link: Core Values.
:
3+ years progressive experience in fleet management, facilities management, or operational leadership
Proven multi-state fleet and compliance experience (DOT, insurance, safety)
Experience managing significant operational budgets and supervising staff
Proficiency with Microsoft Office and fleet/facilities software
Excellent communication and leadership skills
Commitment to working in a Christian ministry environment
Desired:
Bachelor's degree or equivalent in Business, Facilities Management, Logistics, or related field
Non-profit or mission-focused organization experience
Familiarity with Central Appalachia/rural operations
Grant compliance and asset management experience
Other Requirements:
Valid driver's license and insurable motor vehicle record
Satisfactory background check
Occasional overnight travel and weekend/holiday work required
Salary and Benefits
ASP provides a market-based salary and generous employee benefits program including:
Comprehensive medical, dental, and vision insurance offered for employee and family
Life insurance, retirement plan, medical spending plan and other typical benefits
Generous holiday, vacation, personal and sick time away based on ASP policy in effect at time of employment
Phone and laptop provided for work use
ASP vehicle available for frequent local and regional business travel
$55k-73k yearly est. 45d ago
Audio Visual Field Specialist
Conference Technologies 3.9
Nashville, TN job
CTI has been a leading AV provider for over 36 years. Since we began in 1988, our mission has been simple: to provide a fantastic customer experience. At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don't fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest show up to work each day ready to have fun and employ their passion for and knowledge of technology in everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high-end AV and Conference Solutions.
So, what are we looking for?
We are looking for an AV Field Specialist for our Nashville, TN branch, whose attitude, skills, and work ethic will embody our mission “to provide a fantastic customer experience”. Somebody who is passionate about AV. We take pride in our employees, known in the industry as customer-focused problem-solvers who can get the job done.
What are your responsibilities?
- Troubleshoot and resolve complex issues
- Complete final product configuration, testing, and commissioning of system solutions
- Conduct preventative maintenance to ensure all systems are operating at optimum levels
- Work with Programmers as needed to load updated files - Other tasks as assigned
Will you fit in?
-Our employees fearlessly embrace the company culture and applicants who merely want to punch in their timecards every day are not what we are looking for.
-You can work independently with minimal guidance but aren't afraid to ask the right questions when you need help.
-You have strong verbal and written communication skills and can be the face of our company to our clients.
Does experience count?
- Education: Associate degree is preferred, but not required. We take into account your experience/skill level and what you bring to the table as an individual.
-Customer Service Experience: A must! As you can see our customers are #1 and we need someone who can take care of them and treat them as such.
-Attitude and Aptitude: Are key! We need someone who is eager to learn and comes to work ready to tackle any situation.
-AV/IT Networking: at least 4 years of completing final product configuration, testing, and commissioning of system solutions
What's in it for you?
At CTI, we know our company's success is directly correlated to the success of our employees. So, it's fitting that we thrive on and encourage employee growth, both professionally and personally.
Our competitive compensation package includes:
-A competitive base salary (DOE).
-Employer-matched medical and dental insurance (available after 60 days of employment).
-Employer matched 401K up to 3% (after 6 months of employment).
-Bonus eligibility that is based off a results-oriented incentive plan (after 3 months of employment).
-A graduated PTO program, all major holidays off, and three “floating” holidays, available upon your first day of employment.
-Special gifts for significant life events, such as marriage, the birth of a child, and buying a house.
-Cell phone reimbursement plan.
-Long-Term and Short-Term Disability 100% paid by CTI.
-Life Insurance 100% paid by CTI.
CTI is an equal opportunity employer. We do not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire
$38k-60k yearly est. 60d+ ago
Maintenance Assistant Agency Free Facility
Life Care Center of Centerville 4.6
Centerville, TN job
The Maintenance Assistant provides quality maintenance functions to the facility in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
High school graduate or equivalent preferred
Minimum of one (1) year maintenance experience preferred
Proven knowledge of various mechanical, electrical, and plumbing systems preferred
Knowledge of local building codes and ordinance preferred
Specific Job Requirements
Valid driver's license in current State with satisfactory driving record per Life Care standards
Make independent decisions when circumstances warrant such action
Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
Implement and interpret the programs, goals, objectives, policies, and procedures of the department
Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
Maintains professional working relationships with all associates, vendors, etc.
Maintains confidentiality of all proprietary and/or confidential information
Understand and follow company policies including harassment and compliance procedures
Displays integrity and professionalism by adhering to Life Care's
Code of Conduct
and completes mandatory
Code of Conduct
and other appropriate compliance training
Essential Functions
Assist with preventive maintenance, repairs, and replacements
Inspect equipment/systems regularly for proper functioning and safety
Run errands, handle incoming and outgoing freight, and lift and move heavy furniture and equipment
Exhibit excellent customer service and a positive attitude towards patients
Assist in the evacuation of patients
Demonstrate dependable, regular attendance
Concentrate and use reasoning skills and good judgment
Communicate and function productively on an interdisciplinary team
Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
Read, write, speak, and understand the English language
An Equal Opportunity Employer
$40k-72k yearly est. 19d ago
Social Services Assistant
Life Care Center of Crossville 4.6
Crossville, TN job
The Social Services Assistant provides assistance to the Social Services department to ensure all medically related emotional and social needs of patients are met in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
High school graduate or equivalent
Prior health care experience preferred
Specific Job Requirements
Make independent decisions when circumstances warrant such action
Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
Implement and interpret the programs, goals, objectives, policies, and procedures of the department
Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
Maintains professional working relationships with all associates, vendors, etc.
Maintains confidentiality of all proprietary and/or confidential information
Understand and follow company policies including harassment and compliance procedures
Displays integrity and professionalism by adhering to Life Care's
Code of Conduct
and completes mandatory
Code of Conduct
and other appropriate compliance training
Essential Functions
Assist with the social services program to meet the medically related social and emotional needs of patients as well as Federal, State, corporate, and division guidelines
Document appropriately and timely, according to State law
Assist social worker(s) in supporting patients and families through education, financial planning assistance, liaison with community agencies, etc.
Exhibit excellent customer service and a positive attitude towards patients
Assist in the evacuation of patients
Demonstrate dependable, regular attendance
Concentrate and use reasoning skills and good judgment
Communicate and function productively on an interdisciplinary team
Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
Read, write, speak, and understand the English language
An Equal Opportunity Employer
$27k-36k yearly est. 37d ago
Marketing Analytics Manager
Ra 3.1
Nashville, TN job
Job Title: Marketing Analytics Manager Job Level: Mid - Senior Level Job Description: This is what you will do.. You will be using quantitative methods to assess the impact of offline and digital marketing. You will be interacting with the client. You will be providing analyses, recommendations, presentations and advice to clients.
You will be doing project-based analytics which includes Marketing Mix Modeling, Multi-Channel Attribution, Digital Analytics, Pricing and Promotion and Demand Forecasting.
You will be leading a team and you will be responsible for team's growth.
We are looking for someone...
Who has nearly 5+ years of experience in the
analysis of Marketing data using SAS
and other statistical modeling tools.
Who is good in management or leadership role.
Who is good in providing external consulting.
Who is proficient in
SAS
or other
statistical modeling
tools.
Who enjoys traveling, because this role involves traveling (80% to 100%).
Who is proficient in
Applied Statistics/Econometrics, Statistical Programming, Database Marketing Management & Operations etc.
Who is proficient in
Customer-level data analysis.
Qualifications
Who has nearly 5+ years of experience in the analysis of Marketing data using SAS and other statistical modeling tools.
Who is good in management or leadership role.
Who is good in providing external consulting.
Who is proficient in SAS or other statistical modeling tools.
Who enjoys traveling, because this role involves traveling (80% to 100%).
Who is proficient in Applied Statistics/Econometrics, Statistical Programming, Database Marketing Management & Operations etc.
Who is proficient in Customer-level data analysis.
Additional Information
All your information will be kept confidential according to EEO guidelines.