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Become A Credentialing Specialist

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Working As A Credentialing Specialist

  • Interacting With Computers
  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $78,000

    Average Salary

What Does A Credentialing Specialist Do

Secretaries and administrative assistants perform routine clerical and administrative duties. They organize files, prepare documents, schedule appointments, and support other staff.

Duties

Secretaries and administrative assistants typically do the following:

  • Answer telephones and take messages or transfer calls
  • Schedule appointments and update event calendars
  • Arrange staff meetings
  • Handle incoming and outgoing mail and faxes
  • Prepare memos, invoices, or other reports
  • Edit documents
  • Maintain databases and filing systems, whether electronic or paper
  • Perform basic bookkeeping

Secretaries and administrative assistants perform a variety of clerical and administrative duties that are necessary to run an organization efficiently. They use computer software to create spreadsheets; manage databases; and prepare presentations, reports, and documents. They also may negotiate with vendors, buy supplies, and manage stockrooms or corporate libraries. Secretaries and administrative assistants also use videoconferencing, fax, and other office equipment. Specific job duties vary by experience, job title, and specialty.

Executive secretaries and executive administrative assistants provide high-level administrative support for an office and for top executives of an organization. They often handle more complex responsibilities, such as reviewing incoming documents, conducting research, and preparing reports. Some also supervise clerical staff.

Legal secretaries perform work requiring knowledge of legal terminology and procedures. They prepare legal documents, such as summonses, complaints, motions, and subpoenas under the supervision of an attorney or a paralegal. They also review legal journals and help with legal research—for example, by verifying quotes and citations in legal briefs.

Medical secretaries transcribe dictation and prepare reports or articles for physicians or medical scientists. They also take simple medical histories of patients, arrange for patients to be hospitalized, or process insurance payments. Medical secretaries need to be familiar with medical terminology and codes, medical records, and hospital or laboratory procedures.

Secretaries and administrative assistants, except legal, medical, and executive is the largest subcategory of secretaries and administrative assistants. They handle an office’s administrative activities in almost every sector of the economy, including schools, government, and private corporations. For example, secretaries in schools are often responsible for handling most of the communications among parents, students, the community, teachers, and school administrators. They schedule appointments, receive visitors, and keep track of students’ records.

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How To Become A Credentialing Specialist

High school graduates who have experience using computer software applications, such as word processing and spreadsheets, usually qualify for entry-level positions. Although most secretaries learn their job in several weeks, many legal and medical secretaries require additional training to learn industry-specific terminology. Executive secretaries usually need several years of related work experience.

Education

High school graduates can take courses in word processing and office procedures at technical schools or community colleges. Some temporary placement agencies also provide training in word processing, spreadsheet, and database software.

Some medical and legal secretaries learn industry-specific terminology and practices by attending courses offered at community colleges or technical schools. For executive secretary positions, employers increasingly prefer to hire those who have taken some college courses or have a bachelor’s degree.

Training

Secretaries and administrative assistants typically learn their skills through short-term on-the-job training, usually lasting a few weeks. During this time they learn about administrative procedures, including how to prepare documents. Medical and legal secretaries’ training may last several months as they learn industry-specific terminology and practices.

Work Experience in a Related Occupation

Executive secretaries can gain experience by working in administrative positions that have less challenging responsibilities. Many secretaries and administrative assistants advance to higher level administrative positions.

Licenses, Certifications, and Registrations

Although not required, certification can demonstrate competency to employers.

The International Association of Administrative Professionals offers the Certified Administrative Professional (CAP) certification. Candidates must have a minimum of 2 to 4 years of administrative work experience, depending on their level of education, and pass an examination.

Legal secretaries have several certification options. For example, those with 1 year of general office experience, or who have completed an approved training course, can acquire the Accredited Legal Professional (ALP) certification through a testing process administered by NALS (previously known as National Association of Legal Secretaries). NALS also offers the Professional Legal Secretary (PLS) certification, considered to be an advanced certification for legal support professionals.

The Certified Legal Secretary Specialist (CLSS) certification is conferred by Legal Secretaries International in areas such as intellectual property, criminal law, civil litigation, probate, and business law. Candidates typically need to have 5 years of legal experience and pass an examination to become certified.

Advancement

Secretaries and administrative assistants generally advance to other administrative positions with more responsibilities, such as office supervisor, office manager, or executive secretary.

With additional training, many legal secretaries become paralegals or legal assistants.

Important Qualities

Integrity. Many secretaries and administrative assistants are trusted to handle sensitive information. For example, medical secretaries collect patient data that is required, by law, to be kept confidential in order to protect patient privacy.

Interpersonal skills. Secretaries and administrative assistants interact with clients, customers, or staff. They should communicate effectively and be courteous when interacting with others to create a positive work environment and client experience.

Organizational skills. Secretaries and administrative assistants keep files, folders, and schedules in proper order so an office can run efficiently.

Writing skills. Secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers. Therefore, they must have good grammar, ensure accuracy, and maintain a professional tone.

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Credentialing Specialist Career Paths

Credentialing Specialist
Analyst Consultant Manager
Operations Manager
7 Yearsyrs
Analyst Consultant Office Manager
Human Resources Manager
7 Yearsyrs
Analyst Manager Office Manager
Practice Manager
9 Yearsyrs
Executive Assistant Office Manager
Business Office Manager
7 Yearsyrs
Executive Assistant Manager Service Manager
Service Director
9 Yearsyrs
Executive Assistant Consultant Case Manager
Patient Care Manager
5 Yearsyrs
Human Resources Coordinator Administrator Case Manager
Clinical Manager
8 Yearsyrs
Human Resources Coordinator Administrator Account Manager
Client Services Manager
7 Yearsyrs
Human Resources Coordinator Team Leader Program Director
Clinical Director
9 Yearsyrs
Team Leader Supervisor
Unit Manager
6 Yearsyrs
Team Leader Project Manager Director
Administrative Director
8 Yearsyrs
Administrator Human Resources Generalist Senior Recruiter
Staffing Manager
5 Yearsyrs
Data Analyst Accountant
Accounts Receivable Manager
6 Yearsyrs
Data Analyst Business Analyst Program Manager
Associate Director
8 Yearsyrs
Data Analyst Buyer Customer Service Manager
Administrative Manager
6 Yearsyrs
Enrollment Specialist Benefit Specialist Senior Customer Service Representative
Senior Representative
5 Yearsyrs
Executive Administrative Assistant Legal Secretary Assistant Office Manager
Billing Manager
7 Yearsyrs
Medical Coder Billing Supervisor
Patient Account Manager
7 Yearsyrs
Executive Administrative Assistant Executive Secretary Medical Staff Coordinator
Emergency Medical Service Manager
10 Yearsyrs
Medical Coder Medical Office Manager
Medical Billing Manager
6 Yearsyrs
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Credentialing Specialist Demographics

Gender

Female

75.3%

Male

12.9%

Unknown

11.9%
Ethnicity

White

60.6%

Hispanic or Latino

17.7%

Black or African American

11.8%

Asian

6.6%

Unknown

3.3%
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Foreign Languages Spoken

Spanish

72.5%

French

7.3%

Russian

2.8%

German

2.2%

Italian

1.7%

Cantonese

1.7%

Portuguese

1.7%

Mandarin

1.1%

Carrier

1.1%

Chinese

1.1%

Hebrew

1.1%

Polish

1.1%

Hindi

0.6%

Korean

0.6%

Bosnian

0.6%

Lithuanian

0.6%

Serbian

0.6%

Croatian

0.6%

Japanese

0.6%

Amharic

0.6%
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Credentialing Specialist Education

Schools

University of Phoenix

33.6%

Strayer University

7.4%

Ashford University

5.6%

Kaplan University

4.6%

Florida International University

4.1%

Broward College

3.3%

Webster University

3.3%

University of Houston

3.2%

Southern New Hampshire University

3.2%

Capella University

3.2%

Indiana Wesleyan University

3.0%

Everest Institute

3.0%

Miami Dade College

3.0%

University of North Texas

2.9%

Saint Leo University

2.9%

Houston Community College

2.7%

Northern Virginia Community College

2.7%

University of Maryland - University College

2.7%

American InterContinental University

2.7%

Walden University

2.6%
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Majors

Business

32.3%

Health Care Administration

17.7%

Psychology

5.0%

Management

4.6%

Medical Assisting Services

4.1%

Nursing

3.6%

Accounting

3.5%

Human Resources Management

3.3%

Criminal Justice

3.2%

Communication

3.1%

Liberal Arts

2.5%

Education

2.4%

General Studies

2.2%

English

2.2%

Computer Information Systems

2.2%

Public Health

2.0%

Marketing

1.7%

Sociology

1.5%

Insurance

1.5%

Political Science

1.4%
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Degrees

Bachelors

35.1%

Other

27.3%

Associate

14.8%

Masters

12.2%

Certificate

6.5%

Diploma

3.1%

License

0.6%

Doctorate

0.4%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$78,000
View Detailed Salary Report
$42,000
Min 10%
$78,000
Median 50%
$78,000
Median 50%
$78,000
Median 50%
$78,000
Median 50%
$78,000
Median 50%
$78,000
Median 50%
$78,000
Median 50%
$144,000
Max 90%
Best Paying Company
Change Healthcare
Highest Paying City
Saint Louis Park, MN
Highest Paying State
North Dakota
Avg Experience Level
2.9 years
How much does a Credentialing Specialist make at top companies?
The national average salary for a Credentialing Specialist in the United States is $78,632 per year or $38 per hour. Those in the bottom 10 percent make under $42,000 a year, and the top 10 percent make over $144,000.

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Top Skills for A Credentialing Specialist

  1. Provider Files
  2. Personnel Files
  3. Health Care
You can check out examples of real life uses of top skills on resumes here:
  • Maintained provider files and documentation of current professional licensees and certifications as well as planned participation through the health insurance carriers.
  • Record keeping as related to the organizing and maintain of credentialing materials and HR personnel files.
  • Reviewed health care providers credentialing materials with special attention to timeliness and accuracy.
  • Maintained computer provider database and generated appropriate reports and inquiries necessary to ensure timely credentialing and re-credentialing activities.
  • Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.

How Would You Rate Working As a Credentialing Specialist?

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