Credit administration manager job description
Updated March 14, 2024
8 min read
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Example credit administration manager requirements on a job description
Credit administration manager requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in credit administration manager job postings.
Sample credit administration manager requirements
- Bachelor's degree in finance, accounting, or related field
- Minimum 5 years of experience in credit administration
- Knowledge of credit policies and procedures
- Strong understanding of financial statements and credit analysis
- Experience with loan documentation and collateral management
Sample required credit administration manager soft skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
- Attention to detail and accuracy
- Ability to manage multiple priorities and deadlines
Credit administration manager job description example 1
BNY Mellon credit administration manager job description
Who we are:
BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. BNY Mellon delivers informed investment and wealth management and investment services in 35 countries. As of March 31, 2021, BNY Mellon had $41.7 trillion in assets under custody/or administration, and $2.2 trillion in assets under management. BNY Mellon can act as a single point of contact for clients looking to create, trade, manage, service, distribute or restructure investments. BNY Mellon is the corporate brand for The Bank of New York Mellon
Corporation (NYSE: BK). Additional information is available at www.bnymellon.com. Follow us on Twitter @BNYMellon or visit our newsroom at www.bnymellon.com/newsroom for the latest company news.
Position overview:
Direct and manage workflow and team assignments for all post-underwriting functions within the Credit Services business, supporting lenders across Real Estate and Mortgage Banking, Institutional Lending and Syndications. Responsible for managing all commercial loan related activities which include Regulatory Compliance, Data/Management & Reporting, Loan Processing, Loan Documentation, Covenant Monitoring & Compliance and Loan Servicing Support. Responsible for oversight of a team of Loan Administrators, driving performance and career pathing. Acts as primary liaison with Loan Operations, Credit Risk, Lenders, Client Executives and other Lines of Business to maintain good working relationships, lead process improvement strategies, ensure quality client service and loan turnaround.
Responsibilities:
* Manage and prioritize the workflow for all post-underwriting functions (e.g., KYC/AML client onboarding, loan closings, documentation requests and credit facility activations/booking). Delegate and allocate assignments based on experience, availability, complexity, and team responsible for completing tasks
* Manage all administrative loan activities, which include the review of control reports, ensuring that all documentation policy exceptions are cleared timely and open receivables are resolved promptly
* Ensure all compliance credit regulations are followed, satisfactory compliance reviews and internal audits
* Ensure all client files are up to date, process flows in place, and procedures are updated as necessary
* Continually evaluate current processes and identify opportunities for increased improvements
* Respond to questions or inquiries from internal colleagues and external clients concerning all post-underwriting support activities (e.g.) documentation, loan funding, past dues, invoicing
* Interface with Lenders and Managers on complex issues surrounding client onboarding, billing and loan reconciliation
* Manage projects for the Loan Administration team to ensure they are completed in a timely manner within approved budget parameters
* Monitor performance, provide on-going performance feedback and conduct effective performance appraisals. Hire, train, coach, counsel and provide general direction and guidance to staff
* Ensure each team member meets established goals/objectives, maintains up-to-date knowledge, and adhere to, all bank lending policies and regulations
The successful candidate will demonstrate/possess:
* Minimum 8-10 years of experience in loan servicing, loan documentation or credit
* Minimum 8 years of management experience
* Excellent organizational and analytical skills
* Thorough knowledge of commercial loan products, portfolio monitoring operations and servicing functions
* Working knowledge of loan operations (fundings, payment processing, invoicing etc.)
* Strong leadership skills with emphasis on planning, organizing and scheduling
* Excellent verbal and written communication skills to effectively interact with all levels of management and staff
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.
Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. BNY Mellon delivers informed investment and wealth management and investment services in 35 countries. As of March 31, 2021, BNY Mellon had $41.7 trillion in assets under custody/or administration, and $2.2 trillion in assets under management. BNY Mellon can act as a single point of contact for clients looking to create, trade, manage, service, distribute or restructure investments. BNY Mellon is the corporate brand for The Bank of New York Mellon
Corporation (NYSE: BK). Additional information is available at www.bnymellon.com. Follow us on Twitter @BNYMellon or visit our newsroom at www.bnymellon.com/newsroom for the latest company news.
Position overview:
Direct and manage workflow and team assignments for all post-underwriting functions within the Credit Services business, supporting lenders across Real Estate and Mortgage Banking, Institutional Lending and Syndications. Responsible for managing all commercial loan related activities which include Regulatory Compliance, Data/Management & Reporting, Loan Processing, Loan Documentation, Covenant Monitoring & Compliance and Loan Servicing Support. Responsible for oversight of a team of Loan Administrators, driving performance and career pathing. Acts as primary liaison with Loan Operations, Credit Risk, Lenders, Client Executives and other Lines of Business to maintain good working relationships, lead process improvement strategies, ensure quality client service and loan turnaround.
Responsibilities:
* Manage and prioritize the workflow for all post-underwriting functions (e.g., KYC/AML client onboarding, loan closings, documentation requests and credit facility activations/booking). Delegate and allocate assignments based on experience, availability, complexity, and team responsible for completing tasks
* Manage all administrative loan activities, which include the review of control reports, ensuring that all documentation policy exceptions are cleared timely and open receivables are resolved promptly
* Ensure all compliance credit regulations are followed, satisfactory compliance reviews and internal audits
* Ensure all client files are up to date, process flows in place, and procedures are updated as necessary
* Continually evaluate current processes and identify opportunities for increased improvements
* Respond to questions or inquiries from internal colleagues and external clients concerning all post-underwriting support activities (e.g.) documentation, loan funding, past dues, invoicing
* Interface with Lenders and Managers on complex issues surrounding client onboarding, billing and loan reconciliation
* Manage projects for the Loan Administration team to ensure they are completed in a timely manner within approved budget parameters
* Monitor performance, provide on-going performance feedback and conduct effective performance appraisals. Hire, train, coach, counsel and provide general direction and guidance to staff
* Ensure each team member meets established goals/objectives, maintains up-to-date knowledge, and adhere to, all bank lending policies and regulations
The successful candidate will demonstrate/possess:
* Minimum 8-10 years of experience in loan servicing, loan documentation or credit
* Minimum 8 years of management experience
* Excellent organizational and analytical skills
* Thorough knowledge of commercial loan products, portfolio monitoring operations and servicing functions
* Working knowledge of loan operations (fundings, payment processing, invoicing etc.)
* Strong leadership skills with emphasis on planning, organizing and scheduling
* Excellent verbal and written communication skills to effectively interact with all levels of management and staff
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.
Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
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Credit administration manager job description example 2
City National Bank credit administration manager job description
**MANAGER CONTROL TESTING/REPORTING CREDIT ADMIN**
**WHAT IS THE OPPORTUNITY?**
A sound internal control framework helps CNB achieve its operational and financial performance goals while operating within the parameters of applicable laws and established risk appetite. Control testing is an integral part of the internal control framework. This role will support the consistent and holistic execution of CNB's control testing across 1LOD Special Assets and 2LOD Credit Administration. The group's primary goal is to assess and report on the effectiveness of CNB's key controls so that identified risk and control gaps can be leveraged by impacted areas for continuous improvement. This dynamic position provides opportunities for working across CNB, including across the business, 2LOD and internal audit.
**Risk Management Division**
This is a great opportunity to grow your career with a stable and expanding organization as a member of City National's Risk Management team. The focus is on ensuring business activities remain safe, compliant and well-positioned for future opportunity and sustainable growth.
**WHAT WILL YOU DO?**
+ Evaluate the design and operating effectiveness of CNB's key controls that mitigates key risks
+ Support development and maintenance of the key control inventory within Special Assets and Credit Administration
+ Support development of control testing frameworks and methodologies
+ Support creation and management of control evaluation, including testing approach and scoping/sampling, and determining the testing procedures and scripts to be used
+ Conduct peer review of control evaluation work papers and results
+ Exhibit high attention to details in identifying, aggregating, and communicating issues and control gaps to CNB Senior Management and other stakeholders
+ Contribute to the articulation of results/conclusions/memos of control testing activities and communicate to key stakeholders across CNB
+ Manage, control, train a team of control testing analysts
+ Enable roll out, maintenance and continuous improvement of Technology and tools to support risk and control initiatives
+ Create and memorialize detailed control testing documentation and review commentary
+ Assist with the validation and closure of control issues as identified through testing
+ Review and challenge credit quality control testing performed by 1LOD
+ Maintain solid working relationships with 1LOD, 2LOD and internal audit
+ Contribute to ad-hoc/special projects as needed
**WHAT DO YOU NEED TO SUCCEED**
**Must-Have***
+ Bachelor's Degree
+ Minimum 5 years of experience in control testing, branch inspection, Internal Audit or at a financial institutions regulator
+ Minimum 3 years of experience in the financial services industry
**Skills and Knowledge**
+ Preferred Certifications: CPA - Certified Public Accountant, CIA - Certified Internal Auditor, CISA - Certified Information Systems Auditor, and CISSP - Certified Information Systems Security Professional
+ Knowledge of FINRA, SEC, MSRB, FRBNY and OCC rules and regulations
+ Experience with operating in a highly matrixed environment
+ Excellent communication and presentations skills
+ Demonstrated experience supporting and/or leading risk projects across multiple business lines offering a wide variety of financial services products and services
+ Excellent analytical and complex problem-solving skills
+ Knowledge of the financial services sector, particularly with the competitive dynamics and products in banking and risk management
+ Strong project management skills
**Compensation**
Starting base salary: $119,012 - $154,574 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
***To be considered for this position you must meet at least these basic qualifications**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
**INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT**
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.
**ABOUT CITY NATIONAL**
We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.
**Positions based in New York City:**
In order to work on-site at City National Bank in New York City, you must be fully vaccinated against COVID-19, per city requirements. Shortly after your start date, you will be required to attest to your vaccination status and will be required to provide proof of vaccination.
\#LI-KB2
\#CA-KTB
Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledCredit Administration
**WHAT IS THE OPPORTUNITY?**
A sound internal control framework helps CNB achieve its operational and financial performance goals while operating within the parameters of applicable laws and established risk appetite. Control testing is an integral part of the internal control framework. This role will support the consistent and holistic execution of CNB's control testing across 1LOD Special Assets and 2LOD Credit Administration. The group's primary goal is to assess and report on the effectiveness of CNB's key controls so that identified risk and control gaps can be leveraged by impacted areas for continuous improvement. This dynamic position provides opportunities for working across CNB, including across the business, 2LOD and internal audit.
**Risk Management Division**
This is a great opportunity to grow your career with a stable and expanding organization as a member of City National's Risk Management team. The focus is on ensuring business activities remain safe, compliant and well-positioned for future opportunity and sustainable growth.
**WHAT WILL YOU DO?**
+ Evaluate the design and operating effectiveness of CNB's key controls that mitigates key risks
+ Support development and maintenance of the key control inventory within Special Assets and Credit Administration
+ Support development of control testing frameworks and methodologies
+ Support creation and management of control evaluation, including testing approach and scoping/sampling, and determining the testing procedures and scripts to be used
+ Conduct peer review of control evaluation work papers and results
+ Exhibit high attention to details in identifying, aggregating, and communicating issues and control gaps to CNB Senior Management and other stakeholders
+ Contribute to the articulation of results/conclusions/memos of control testing activities and communicate to key stakeholders across CNB
+ Manage, control, train a team of control testing analysts
+ Enable roll out, maintenance and continuous improvement of Technology and tools to support risk and control initiatives
+ Create and memorialize detailed control testing documentation and review commentary
+ Assist with the validation and closure of control issues as identified through testing
+ Review and challenge credit quality control testing performed by 1LOD
+ Maintain solid working relationships with 1LOD, 2LOD and internal audit
+ Contribute to ad-hoc/special projects as needed
**WHAT DO YOU NEED TO SUCCEED**
**Must-Have***
+ Bachelor's Degree
+ Minimum 5 years of experience in control testing, branch inspection, Internal Audit or at a financial institutions regulator
+ Minimum 3 years of experience in the financial services industry
**Skills and Knowledge**
+ Preferred Certifications: CPA - Certified Public Accountant, CIA - Certified Internal Auditor, CISA - Certified Information Systems Auditor, and CISSP - Certified Information Systems Security Professional
+ Knowledge of FINRA, SEC, MSRB, FRBNY and OCC rules and regulations
+ Experience with operating in a highly matrixed environment
+ Excellent communication and presentations skills
+ Demonstrated experience supporting and/or leading risk projects across multiple business lines offering a wide variety of financial services products and services
+ Excellent analytical and complex problem-solving skills
+ Knowledge of the financial services sector, particularly with the competitive dynamics and products in banking and risk management
+ Strong project management skills
**Compensation**
Starting base salary: $119,012 - $154,574 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
***To be considered for this position you must meet at least these basic qualifications**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
**INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT**
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.
**ABOUT CITY NATIONAL**
We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.
**Positions based in New York City:**
In order to work on-site at City National Bank in New York City, you must be fully vaccinated against COVID-19, per city requirements. Shortly after your start date, you will be required to attest to your vaccination status and will be required to provide proof of vaccination.
\#LI-KB2
\#CA-KTB
Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledCredit Administration
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Updated March 14, 2024
Updated March 14, 2024