How to hire a credit administrator

How to hire a credit administrator, step by step

Here's a step-by-step credit administrator hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a credit administrator job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new credit administrator
• Step 8: Go through the hiring process checklist

What does a credit administrator do?

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1. Identify your hiring needs

   Before you post your credit administrator job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a credit administrator for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect credit administrator also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of credit administrators and their corresponding salaries.

   Type of Credit Administrator	Description	Hourly rate
   Credit Administrator		$15-50
   Loan Officer	Loan officers are responsible for assisting borrowers on the best type of loans to avail and guiding the clients throughout the application process. A loan officer must be highly knowledgeable about different lending products, payment plans, loan regulations, and essential files for fast loan approval... Show more	$14-33
   Bank Officer	A bank officer is in charge of overseeing the daily operations at banking establishments, ensuring efficiency and client satisfaction. Their responsibilities include gathering and analyzing requests, approving and denying loan applications, providing consultations, processing client requests, and producing progress reports... Show more	$27-52

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Financial Statements
   • Credit Card Payments
   • Real Estate
   • Customer Service
   • Loan Portfolio
   • Credit Policy
   • Credit Limits
   • Past Due Accounts
   • Credit Administration
   • Credit Analysis
   • Credit Approval
   • Credit Reports
   • Loan Documentation
   • Credit Risk

   Check all skills

   Responsibilities:

   • Partner with small and entrepreneurial business to develop business plans and assist business owners with achieving payroll.
   • Utilize computer software including QuickBooks to maintain account activity and ensure accuracy; reconcile inaccuracies between invoices and accounts receivable payments.
   • Utilize computer software including QuickBooks to maintain account activity and ensure accuracy; reconcile inaccuracies between invoices and accounts receivable payments.

   More credit administrator duties

3. Make a budget

   Including a salary range in your credit administrator job description is a great way to entice the best and brightest candidates. A credit administrator salary can vary based on several factors:

   • Location. For example, credit administrators' average salary in idaho is 52% less than in new york.
   • Seniority. Entry-level credit administrators earn 69% less than senior-level credit administrators.
   • Certifications. A credit administrator with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a credit administrator's salary.

   Average credit administrator salary

   $59,271yearly

   $28.50 hourly rate

   ---

   Entry-level credit administrator salary

   $33,000 yearly salary

   Updated December 17, 2025

   Average credit administrator salary by state

   Rank	State	Avg. salary	Hourly rate
   1	New York	$80,369	$39
   2	California	$77,318	$37
   3	New Jersey	$72,847	$35
   4	North Carolina	$71,231	$34
   5	Rhode Island	$67,769	$33
   6	Massachusetts	$65,487	$31
   7	Illinois	$63,595	$31
   8	Ohio	$62,711	$30
   9	Alabama	$58,662	$28
   10	Oregon	$58,465	$28
   11	Georgia	$58,101	$28
   12	Wisconsin	$57,496	$28
   13	Texas	$55,941	$27
   14	Washington	$55,276	$27
   15	Colorado	$54,755	$26
   16	Arizona	$54,006	$26
   17	Missouri	$51,652	$25
   18	South Carolina	$50,680	$24
   19	Arkansas	$43,750	$21
   20	Louisiana	$41,594	$20

   Average credit administrator salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	BNY Mellon	$124,740	$59.97	12
   2	City National Bank	$121,280	$58.31	19
   3	Western Alliance Bank	$116,759	$56.13	26
   4	MUFG EMEA	$115,232	$55.40
   5	Open Bank	$106,480	$51.19	2
   6	Sumitomo Mitsui Financial Group	$105,643	$50.79
   7	Metropolitan Bank	$103,018	$49.53	1
   8	Bank of America	$102,418	$49.24	79
   9	Washington Trust Bank	$102,232	$49.15	2
   10	U.S. Bank	$97,552	$46.90	37
   11	Nucor	$95,563	$45.94	6
   12	Xcel Energy	$94,126	$45.25	7
   13	Bausch + Lomb	$92,731	$44.58	4
   14	Regions Bank	$87,456	$42.05	11
   15	New York Community Bank	$84,858	$40.80
   16	Comerica	$83,937	$40.35	11
   17	Volt Systems LLC	$82,943	$39.88
   18	Northfield Savings Bank	$79,003	$37.98
   19	Recruit	$69,384	$33.36	5
   20	Schnitzer Steel	$69,354	$33.34

4. Writing a credit administrator job description

   A good credit administrator job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a credit administrator job description:

   Credit administrator job description example

   Since 1935, Webster Bank has been helping individuals, families and businesses meet their financial goals. As a leading regional bank, Webster's strong foundation is built on our core values of responsibility, respect, teamwork, trust and commitment to our communities. Webster bankers remain our most valuable asset, and we pride ourselves on our diverse, equitable and inclusive work environment. Come join our team!
   
   Webster Bank, N.A. is seeking a candidate to administer and actively maintain the organization, integrity, and enhancement of all sources of information required to analyze, monitor, and report on the Public Sector Finance Portfolio. In this position, the candidate will be asked to validate the integrity of each team transaction booked to the loan system, including the review of key data elements and input of the amortization/payment schedule. The candidate shall work closely with the portfolio management team to ensure the ongoing monitoring of the portfolio, as well as assist with any other assigned special projects. Additionally, the candidate will be the key administrator for all escrow related activity (set up and disbursement of funds) and work alongside outside legal counsel and internal partners, conducting all necessary due diligence items. Candidate will be expected to assist with routine inbound and outbound client requests, gradually becoming the primary point of contact for such requests.
   Responsibilities:
   
   * Validate and ensure the integrity of key data elements associated with transactions booked to the loan system. Work with outside legal counsel and internal partners (loan closer and loan operations) to validate consistency in all items associated with the transaction.
   * Responsibilities and duties associated with the continual monitoring of the portfolio. Ensure compliance with all regulations, policies, and procedures. Ad hoc reporting, analysis and/or payment delinquency mitigation.
   * Assist with routine client requests such as annual account balance confirmations, statement/document requests, general questions, etc. Expectation is for candidate to become primary point of contact for such requests and serve as Portfolio Administrator for all necessary internal and external client needs.
   * Key administrator for all escrow transactions, including set up, monitoring and disbursement. Working with our internal and external partners to certify all bank and state/local requirements are met.
   * Assist Credit Analysts with compiling due diligence requests (UCC searches, LexisNexis reports, etc.)
   * Special projects and other duties that may be assigned by management
   
   Experience, Education & Skills:
   
   * For this position, candidate must have at least 1 year of experience in Credit Administration.
   * Candidates with advanced degrees (Associates, Bachelor's, and/or Master's) preferred, yet a High School diploma or GED is required. Candidates with some combination of coursework and experience, or else extensive related professional experience, are eligible for consideration Ability to learn new computer programs quickly and efficiently.
   * Strong verbal and written communication skills.
   * Excellent interpersonal skills, supervisory skills and team orientation.
   
   #LI-EM1
   
   #ZR
   
   #LI-REMOTE
   
   Rhode Island

   Copy this example

   

5. Post your job

   To find the right credit administrator for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with credit administrators they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit credit administrators who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your credit administrator job on Zippia to find and recruit credit administrator candidates who meet your exact specifications.
   • Use field-specific websites such as efinancialcareers, financialjobsweb.com, careerbank, financial job bank.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with credit administrator candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new credit administrator

   Once you've selected the best credit administrator candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a credit administrator?