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Credit and collections analyst work from home jobs - 313 jobs

  • Sr. Credit Analyst

    Climate First Bank

    Remote job

    We are changing FINANCE to finance CHANGE! Climate First Bank is a Florida Benefit Corporation, state chartered, FDIC insured commercial bank. With now three physical branches in St Petersburg, Winter Park and Mount Dora and one digital branch, we are offering a full suite of banking products including personal and business banking and loan products (solar, residential, commercial, SBA and more). We are passionate about the environment, social issues and overall leaving our communities and the world better than we found it. We want YOU to help us on this mission and are looking for exceptionally hard-working, passionate and bright new team members. We are a team of growth focused, goal-oriented and competitive individuals. We collectively work hard to achieve our mission and growth-related milestones and continue to set and exceed new goals almost daily. We love what we do, and we love working with people who are just as excited about our objectives as we are! Come join our team as a Sr. Credit Analyst to support our Credit Operations team. This remote position will be responsible for supporting lending efforts by underwriting new and renewed loans in accordance with company credit policy and sound credit practices. Works with various loan types to include corporate, commercial, industrial, and commercial real estate transactions. Participates in the underwriting of small business banking transactions with a varying level of complexity. Completes annual reviews, performs financial statement analysis, and completes debt service calculations as directed. Join us in this exciting start-up experience and take your career to a level unattainable in a traditional bank environment. We are primarily looking for candidates in FL, GA, AL, SC and NC but are open to considering other States on a case by case basis. Please send a resume to apply. Primary Functions: Spread financials for potential and existing loans. Analyze existing and potential loans. Create comprehensive loan approval packages and identify any policy exceptions. Present recommendations to senior management and credit committees. Perform required monitoring of existing loan portfolio performance. Maintain various loan related databases. Utilize Power BI to create loan reports. Secondary functions: Assist in the due diligence process for audits and exams. Manage the loan approval templates. Monitor the consumer loan automatic approval application. Ad Hoc project requests from management. Adopt and practice a commitment to social, economic, environmental, and racial justice. Demonstrate an understanding of and follow established Bank policies, procedures, and regulations, cognizant of transactions, inquiries that appear suspicious, obtaining reasonable and verifiable explanations, notifying the Compliance Officer when necessary. completion of all web-based compliance training. resolution of all issues concerning BSA report reviews of suspicious activity and or cash transactions. Specific Requirements: Bachelor's Degree required, preferably in Finance. Spreading software experience preferred. Prior banking experience preferred. Ability to complete assignments with little oversight and supervision. Strong accounting and math skills. Ability to deal with routine changes often. Ability to deal effectively and tactfully with customers, employees, and Bank management. Good organizational and communications skills. Ability to work in a fast-paced environment. Must have excellent computer skills including extensive use of Windows and Microsoft Office Programs. Physical Demands: Sustained standing and sitting; Frequent use of PC, including typing or sustained attention to monitor; Occasional lifting of basic office files or equipment up to 20 lbs. Equal Opportunity Statement: At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Equal Opportunity Employer/Disability/Veterans E-Verify Statement: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
    $65k-108k yearly est. 2d ago
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  • Lead Zuora Billing and Revenue Consultant Remote - US

    Twilio 4.5company rating

    Remote job

    Lead Application Engineer, Zuora Billing and Revenue Remote - US Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio's next Lead Application Engineer, Zuora Billing & Revenue About the job This position is needed to join our Enterprise Application Development and Operations team. This role will focus on leading, designing, architecting, configuration, development, and testing of Zuora Billing and Revenue-specifically within the Invoice-to-Cash (I2C) and Revenue areas-to support key functions across Finance, Billing, Accounts Receivable (AR), Revenue Recognition and Accounting. The ideal candidate is a self-starter with a strong analytical mindset, exceptional communication skills, and should be able to lead and conduct design workshops with the business, build a prototype of the system for demos before the start of the development phase. The candidate will partner closely with cross-functional teams including Global Accounting and Billing to drive automation, scalability, and innovation across Twilio's I2C landscape. Responsibilities In this role, you'll: Lead a design, configuration, development, and testing of Zuora solutions focused on Billing, AR, Cash Application, and Revenue processes. Conduct business workshops to gather and analyze requirements and translate them into effective Zuora solutions. Partner with process owners to define and benchmark operational KPI and to develop/deliver KPI dashboards and reports by using Zuora object queries and data queries etc Create system prototypes and demos to validate solutions with stakeholders before development begins. Lead cross-functional requirement sessions to elicit, document and analyze business requirements and functional specifications. Includes identifying unspoken or conflicting requirements and challenging the norm. Collaborate with Finance, Billing, and Revenue teams to ensure accurate implementation of business processes. Integrate Zuora Billing and Revenue with multiple upstream usage systems and downstream accounting platforms like Oracle Fusion, Highradius, Monkey, Salesforce, etc Perform checks and monitoring the critical processes in production instances and proactively identify the issues and fix them Make sure team is performing regular KLO operations and stakeholders support with daily activities, Financial close, reconciliations etc Support QAR, Audit and SOX compliance. Mentor and lead junior consultants in the team to enable them to make project deliverables. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Strong hands-on experience in Zuora Billing and Revenue modules including Product and customer master data management in Zuora Demonstrated ability to lead the end-to-end implementation lifecycle-from requirements gathering through to testing and deployment. Solid understanding of Billing and revenue workflows, including integrations with usage load via Mediation, taxation and Invoice presentment Experience working closely with finance and accounting stakeholders in global organizations. Excellent interpersonal, verbal, and written communication skills. Strong time management and organizational skills; able to manage multiple initiatives in parallel. Should have a good knowledge of change management, Agile methodologies. Certifications in Zuora Billing and Revenue implementations Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role will be accepted on an ongoing basis. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That\'s why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you\'re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn\'t what you\'re looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Voluntary Self-Identification of Race & Ethnicity and Protected Veterans Status For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Twilio's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Voluntary Self-Identification of Disability Form CC-305, OMB Control Number 1250-0005, Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at ***************** . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Disability Status * Select... Voluntary Self-Identification of Gender * Select... Voluntary Self-Identification of Race/Ethnicity * Select... Select... Voluntary Self-Identification of Sexual Orientation * Select... By checking this box, I consent to Twilio collecting, storing, and processing my responses to the demographic data surveys above. * #J-18808-Ljbffr
    $76k-102k yearly est. 3d ago
  • Remote Client Account Specialist

    Professional Careers

    Remote job

    We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: Previous experience in customer service or sales is a plus. Great communication skills Ability to listen to and understand customer needs. Good problem-solving skills Comfortable working remotely and independently Willingness to learn and develop new skills. Ability to adapt to change in a dynamic environment. If this sounds like you, we'd love to chat! What You Can Expect: Flexible schedule 100% Remote position (Work from home) Hands on training Life insurance Health insurance reimbursement Industry-leading resources and technology We hope to see your application soon!
    $42k-64k yearly est. 6d ago
  • Healthcare Collections Specialist

    Firstsource 4.0company rating

    Remote job

    Job Title: Healthcare Collections Specialist Schedule: M-F 8am to 9pm EST Role Description: The Healthcare Collections Specialist performs specialized collection work. This task is performed on behalf of clients to help in reducing their outstanding accounts receivables Roles & Responsibilities * Efficiently navigate multiple software systems while documenting current and confidential account information * Maintain a confidential and organized remote work environment * Assist in acquiring and updating debtors' contact information within client systems. * Handle inbound calls from patients seeking assistance with payment on their outstanding medical/healthcare accounts, offering suggestions for resource acquisition or negotiating payment arrangements compliant with the healthcare provider's guidelines * Initiate outbound calls to patients who have yet to establish payment or payment arrangements for resolving outstanding medical/healthcare bills, providing assistance and guidance on payment options * Collaborate effectively in a virtual team environment to meet daily and monthly productivity goals, focusing on call volume and collection targets * Operate within a virtual work setting, participating in weekly contests and incentives to maintain high motivation and engagement with patients to collect outstanding amounts Commit to staying up-to-date with collection laws and company compliance requirements, ensuring adherence to the Fair Debt Collection Practices Act (FDCPA) while assisting patients * Comply with federal laws governing collection practices * Adhere to the company's established policies and procedures, as detailed in the Employee Handbook and the Employee Code of Conduct * Demonstrate an understanding of and active participation in the Corporate Compliance Program * Assist with additional projects as directed by management Preferred Educational Qualifications * High school diploma or equivalent is required Preferred Work Experience * Collection's experience is preferred * 6 months customer service experience Competencies & Skills * Proficiency in engaging and communicating with patients, colleagues, and management, whether in physical or remote virtual chat settings * Consistent demonstration of a courteous and professional demeanor * Self-discipline to remain focused on tasks, even with minimal supervision * Proactive and innovative approach to fulfilling job responsibilities * Skillful prioritization of multiple tasks through effective time management and organizational abilities * Strong PC proficiency, with a typing speed ranging from 30-40 words per minute About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies
    $28k-35k yearly est. 2d ago
  • Credit & Collections Specialist

    Job Listingsfujifilm

    Remote job

    The Credit & Collections Specialist is a highly independent role with limited management oversight. The main purpose is to manage all accounts in one's territory and develop them into high cash-generating zones. This position performs activities related to customer credit, collection, invoicing & dispute resolution. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: *************************************************** Job Description Duties and responsibilities Ensure current/accurate Accounts Receivable positions for assigned accounts via collections, credit, research & analysis. Establish and maintain appropriate credit limits by analyzing DSO and external credit risk management tools and reports. Establish cross-departmental relationships to drive quick resolutions to any discrepancies in invoicing. Ensure the prompt payment of assigned accounts through persistent telephone, email,and written communication. Initiate customer retention through daily communication and develop strategy for on-time payments and preventing credit hold status. Assist with audit support collection and bad debt analysis. Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards. Qualifications Experience: 3+ Years Collection experience preferred. Educational requirements: Bachelor's Degree or equivalent work experience required. Special skills or other job requirements: Strong communication, attention to detail and organizational skills. Proficiency in Microsoft Excel. SAP experience a plus. Salesforce experience a plus. GetPaid experience a plus. Physical requirements The position requires the ability to perform the following physical demands and/or have the listed capabilities. The ability to sit up 75-100% of applicable work time. The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time. The ability to stand, talk, and hear for 75% of applicable work time. The ability to lift and carry up to ten pounds up to 20% of applicable work time. Close Vision: The ability to see clearly at twenty inches or less. Travel Occasional (up to 5%) travel may be required based on business need. Salary and Benefits: $57,000.00 - $65,000.00 ($10,000.00 KPI Bonus) Medical, Dental, Vision Life Insurance 401k Paid Time Off *#LI-Remote In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption. Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements. For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption. EEO Information Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc. ADA Information If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (****************************** or ***************.
    $57k-65k yearly Auto-Apply 1d ago
  • Collections Analyst

    Meltwater 4.3company rating

    Remote job

    Description What We're Looking For: We're actively seeking a Collections Analyst to join our vibrant team and assume a pivotal role in managing and enhancing the company's accounts receivable process, ensuring the prompt collection of outstanding debts. As a Collections Analyst, you'll collaborate closely with internal stakeholders and external clients to resolve payment discrepancies, minimize losses from bad debts, and cultivate positive relationships with customers. This position demands strong analytical abilities, keen attention to detail, and effective communication skills to propel the collections process forward and fortify the company's financial stability. Its more than just a job title here. We're dedicated to fostering a culture where each team member feels empowered to be their authentic selves while pushing the boundaries of their skills and capabilities. Envision yourself surrounded by a supportive network of colleagues who actively nurture talent, providing robust support systems, mentorship, and emphasizing collaboration. In this environment, achievements are lauded, and setbacks are viewed as valuable opportunities for growth. Join us in crafting a nurturing, growth-oriented atmosphere where you'll have the opportunity to excel in all aspects of your life! What You'll Do: - Efficiently manage the accounts receivable process, encompassing tasks such as invoicing and issuing credit memos. - Take proactive measures to engage customers, following up on outstanding invoices and swiftly resolving any payment discrepancies. - Handle incoming payments with precision, ensuring accurate allocation and meticulous reconciliation of account balances. - Conduct thorough investigations into billing disputes and promptly address customer inquiries, maintaining a focus on timely resolution. - Develop and execute strategic collections initiatives aimed at minimizing bad debt and optimizing cash flow. - Monitor ageing reports diligently, strategically prioritizing collection efforts based on customer payment behaviours and patterns. - Generate comprehensive reports and insightful analytics to monitor collection activities and identify emerging trends. - Collaborate seamlessly with cross-functional teams to streamline and enhance billing and collections processes. - Cultivate and nurture positive relationships with customers, fostering an environment conducive to successful collection efforts. What You'll Bring: - Bachelor's degree or above in Accounting, Finance, Business Administration, or related field. - 2+ years of experience in accounts receivable, collections, or related financial role. - Proficiency in Microsoft Excel and familiarity with TDS system. - Meticulous attention to detail, coupled with strong analytical and problem-solving capabilities. - The ability to thrive independently, prioritize tasks, and meet deadlines in a fast-paced environment. - Knowledge of regulatory compliance and legal requirements pertaining to collections activities would be advantageous. - Excellent written and verbal communication skills in English. - Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week. - The ability to legally work in the country of hire is required for this position. What We Offer: - Enjoy flexible paid time off options for enhanced work-life balance - Meltwater demonstrates a commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage - Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. - Energetic work environment with a hybrid work style, providing the balance you need - Benefit from our family leave program, which grows with your tenure at Meltwater. - Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Our Story The sky is the limit at Meltwater. At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions. Our award-winning culture is our north star and drives everything we do - from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products - and making sure to celebrate our successes and have fun along the way. We're proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to reach your goals. So, in a nutshell, that's Meltwater. We love working here, and we think you will too. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
    $79k-107k yearly est. Auto-Apply 60d+ ago
  • AR & Insurance Analyst, VTRL Credit - Remote USA

    Velocity Vehicle Group 4.2company rating

    Remote job

    Who We Are: Velocity Truck Rental and Leasing is a rapidly growing, employee and customer focused company, servicing the Commercial Truck Rental and Full-Service Lease markets across the U.S. Southwest and Southeast regions and in Canada. With over 3,000 company trucks in our local markets plus the support of NationaLease across the country we have proven to be a premier partner. Velocity Truck Rental and Leasing is part of the Velocity Vehicle Group family, a premium commercial brand medium to heavy truck dealership that offers the full-service experience for our customers, from an outstanding sales organization to highly skilled technicians to service your vehicle, and on demand parts. What's in it for You: Velocity Truck Rental and Leasing is a fast paced and growing organization that is looking for candidates that are ready for a daily challenge and cannot wait to provide superior customer service both internally and externally. VTRL offers fantastic Culture as well as competitive pay, 401K W/Match, Medical, Dental, & Vision benefits. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work™ culture! What You'll Do: The AR & Insurance Analyst is responsible for managing an accounts receivable portfolio and ensuring insurance compliance for lease and rental customers. This role requires working knowledge of commercial collections processes and industry insurance requirements to support cash flow, mitigate credit and asset risk, and protect company interests. The position maintains a strong understanding of customer value, internal policies, and procedures, and responds proactively to changing priorities while performing other related duties as assigned. Principal Responsibilities: Account Analysis Analyze account activity at all levels to collect payments to meet or exceed departmental KPI's. Escalate and resolve payment returns in accordance with departmental guidelines and identify patterns signaling increased risk of default. Maintain accurate and up-to-date customer contact information within the ERP system. Insurance Coverage Requirements Request and review and track Certificates of Insurance (COIs) for lease and rental customers. Ensure COIs comply with company requirements and are maintained according to established standards. Communicate with customers, insurance agents, carriers, sales teams, and company leadership to resolve coverage issues as needed. Utilize and maintain internal systems and databases to ensure timely customer notifications and insurance tracking Customer Communication & Relationship Management Develop and apply best practices for contacting customers via phone and email regarding payment status and COI renewals according to established cadence. Send invoices, payment reminders, statements, sample COI's and vehicle values in accordance with department policies. Maintain positive customer relationships to resolve payment issues, identify trends, prevent future delinquencies, and reduce the risk of equipment loss. Collections Strategy Monitor aging reports and escalate identified trends in accordance with policy to improve payment performance. Support the development and execution of collection strategies to reduce past-due balances and achieve department goals. Escalate accounts for legal action or repossession in accordance with department guidelines and management direction. Issue Resolution & Documentation Research and resolve invoice discrepancies and customer inquiries in a timely manner. Review and assist in correcting payment application errors and provide supporting documentation to customers as needed. Match payments to invoices to ensure complete and accurate accounts receivable records. Enter and maintain clear, up-to-date account notes, including customer status, actions taken, and recommend next steps. Reporting & Compliance Proactively identify and report deteriorating account trends and potential loss exposure to leadership. Submit required data and follow procedures for month-end close activities. Support special projects, cross-functional initiatives, and other duties as assigned. Collaboration: Work closely with internal departments and leadership to manage service levels for high-value, complex, or sensitive accounts. Required Qualifications: Minimum 2 years of commercial collections experience, preferably in the transportation, leasing, or rental industry. Bilingual in English and Spanish preferred. Strong problem-solving, analytical, and negotiation skills. Ability to communicate effectively with customers and with all levels of the organization. Ability to work in a fast-paced, customer service-oriented environment while managing multiple priorities. Strong attention to detail and ability to follow through on assigned tasks. Proficiency in Microsoft Office applications and experience using ERP and internet- based systems. Compensation: $65,000-$73,000/year depending on experience and qualifications Full Time position Physical Requirements: Must be able to pass post offer drug test, physical and background check Benefits Velocity Vehicle Group Offers: Fantastic Culture 401k + match Health, Dental & Vision Insurance + HSA & FSA Employer paid Life Insurance Paid Vacation Days Sick Leave Excellent Training and Career Advancement Opportunities Company perks such as employee discounts, company events and training programs Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $65k-73k yearly 2d ago
  • Sr. Credit & Collections Analyst

    Wcm White Cap Management

    Remote job

    A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Job Summary Responsible for notifying customers of delinquent accounts to solicit payment. Receive payment and post to customer's account. Maintain records of collection and status of accounts. Major Tasks, Responsibilities and Key Accountabilities •Performs a wide variety of credit and collection functions for larger or more complex accounts. •Ensures compliance with established guidelines, guidelines reviews and monitors credit sources, credit files, customer applications and delinquent accounts. •Compiles and maintains basic credit information about financial status of customer and status of collection efforts. •Maintains records on credit risks, delinquent accounts and incomplete files. •Ensures compliance with established guidelines. •Performs other duties as assigned. Nature and Scope May modify processes to resolve situations. Under limited supervision, relies on experience and exercises independent judgment to determine the best approach to achieve desired outcomes. Course of action is often determined by interpreting procedures and policies. Work typically involves periodic review of output by a supervisor or direct customers of the process. Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel. Contributes to employees' professional development but does not have hiring/firing authority. Work Environment Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting or standing in the same location and/or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds). Typically requires overnight travel less than 10% of the time. Education and Experience Technical certification or associate degree may be required in some areas. Generally 5-7 years of experience in a related area of responsibility. Preferred Qualifications 5-7 years B2B Credit and Collections - REQUIRED Construction industry with lien and bond rights knowledge - Preferred Accounts Receivable Credit Analysis and Reconciliations Customer Service/Relationship Building Intermediate Excel skills Tech savvy This position may be remote, or hybrid based on location. Eligible candidates residing in the greater Atlanta area will be asked to work two days a week in our Doraville, GA Field Support Center. If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.
    $53k-75k yearly est. Auto-Apply 15d ago
  • Collections and Deductions Analyst

    Cencora, Inc.

    Remote job

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details This role is responsible for researching and reconciling customer disputes, payments, credits, invoices, and contracts to reflect the proper status and balance of the customer's account receivable and ensure payment recovery on invalid short payments/claims. Disputes are researched utilizing SAP, Customer and third-party websites and external and internal departments. Position handles significant high volumes which requires fast decision making and a self-starter requiring minimal supervision. Analyze historical customer payments and disputes to derive issues, trends and root cause analysis using multiple systems and customer supplied information. This is a fully remote position for all cities in the states listed. Primary Responsibilities * Monitor and track the daily analysis of customer disputed invoices/short-payments on a very high volume-based activity. * Perform analysis of customer accounts based on the customer's purchases, payment history, credit worthiness, credit limit exposure and our business strategy. * Track and evaluate past due A/R accounts to reduce the risk of credit exposure * Evaluate credit worthiness of accounts and determine proper account order hold or releases * Ability to research cash application matters on customer account * Evaluate aged items for bad debt write off and refund analysis * Perform offsetting adjustments to ensure customer account balances are properly stated * Contact customers to secure payment on overdue balances, issues resolution on open items * Provide guidance and support to Sales and Operations Managers, Logistics, Common carrier disputes, outside Distribution operations about the release of orders to accounts that have aged accounts receivable. * Maintain a strong cross functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit problems, disputes and customer comments. Identify and escalate as necessary. * Provide monthly and ad-hoc reports and updates to key stakeholders Systems Responsibilities * Maintain and manage all data related to customer discounts, allowances and other deductions in SAP * Track work on deductions issues unless the issue is resolved * Research Cash Applications done on customers from Bank Statements Compliance * Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes. * Ensures GAAP, SOX and Cencora policies and procedures are adhered to and the ongoing operation, maintenance and controls of the AR system; * Ensure proper SOX documentation on customer accounts, credit memo issuance and approvals * Support audits of deductions, payments and write-offs * Identify and assist in the preparation of accounts for placement with collection agencies or 3rd Party activity. Financial Responsibilities * Financial recovery of invalid disputed customer account receivables balances * Negotiate and structure payment plans * Ensure customer accounts are accurately stated in adherence to US GAAP * Recommend write offs for uncollectable open invoices and disputed balances Education and Work Experience Requires broad training in fields such as business administration, accountancy, generally obtained through completion of a four-year Bachelor's degree program Skills and Knowledge * Associate Degree in Accounting or Finance, but Bachelor's Degree preferred * 5 years of A/R software experience for large corporations such as SAP, Oracle, etc * 5 years minimum of A/R Dispute resolution experience in a large organization, working with vendor portals * 5 years minimum of Cash Application research and analysis * Must have Advanced Excel skills: writing advanced formulas, Pivot Tables, V-lookups, etc. * 5 years of experience working with functional groups and different level of employees throughout the organization to achieve business results effectively and professionally * 5 years following GAAP and SOX requirements in a publicly traded company * Ability to work in a global team environment #LI-SW1 What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated Companies Affiliated Companies: AmerisourceBergen Services Corporation
    $45k-74k yearly est. Auto-Apply 3d ago
  • Analyst, 3PL Accounts Receivable

    Knipper 4.5company rating

    Remote job

    YOUR PASSION, ACTIONS & FOCUS is our Strength. Become one of our Contributors! Join the CareTria Team! Analyst, 3PL Accounts Receviable will play a key role in driving process improvements, improving cash flow for our clients, and ensuring accuracy and integrity of receivables data. The AR analyst holds responsibility for invoicing review, reconciling accounts, and contributing to overall financial accuracy on behalf of Knipper 3PL clients. This role requires strong analytical skills, deep knowledge of AR best practices, and the ability to work cross-functionally with internal teams and external partners. Remote opportunity supporting our 3PL Business Needs Responsibilities Analyzing and reviewing customer invoices and promptly processing them for order to cash clients. Implementing effective credit control measures and monitoring customer account details for non-payments, delayed payments and other irregularities. Reviewing AR aging to ensure compliance with established policies and procedures. Initiating collections on past-due accounts and working with customers to resolve payment disputes. Generating financial statements and reports for management and stakeholders Investigating and resolving any irregularities or enquiries related to accounts receivable Assisting in general financial management and analysis Ensuring compliance with all internal and external audit requirements Participating in month-end closing processes and reconciling accounts. Support internal and external audits related to AR Assisting in streamlining and improving the accounts receivable process. The above duties are meant to be representative of the position and not all-inclusive. Qualifications MINIMUM JOB REQUIREMENTS: Associate degree in Accounting, Finance, or related field (preferred) or equivalent combination of education and experience Proficiency in accounting software (e.g., Oracle, NetSuite, Quickbooks, D365) Excellent communication and interpersonal skills with internal and external customers Two years of previous accounts receivable experience preferred. Two years of experience providing customer service to internal and external parties Proficiency in Microsoft Excel KNOWLEDGE, SKILLS & ABILITIES: Familiarity with GAAP accounting principles Demonstrates strong data and information analysis. Strong experience providing customer service to internal and external parties. Knowledge of CRM and cloud-based software is preferred. Strong time management, organizational skills, initiative, professional demeanor, and positive attitude. Ability to work independently and meet timelines Ability to promote a positive team environment. PHYSICAL DEMANDS: Location of job activities 100% inside Extensive manual dexterity (keyboarding, mouse, phone) Use of phone for communication Sit for prolonged periods of time. Occasionally stoop, kneel, and crouch Occasionally lift, carry, and move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $38k-50k yearly est. Auto-Apply 9d ago
  • A/R Analyst

    Omni Ophthalmic Management Consultants

    Remote job

    We are looking for a Fully Remote Accounts Receivable specialist who has strong communication and interpersonal skills, ability to work independently and as part of team, extensive experience with appeals and denials, patient collections, good computer skills, along with the ability to multi-task and work in a fast paced environment. Qualified candidates must have 2 years provider side medical billing experience and experience working with major insurance carriers, Medicare and Medicaid. Essential Duties and Responsibilities: * Follow up on unpaid claims within standard billing cycle timeframe * Check each insurance payment for accuracy and compliance with contract discount * Call insurance companies regarding any discrepancy in payments if necessary * Identify and bill secondary or tertiary insurances * Research and appeal denied claims * Answer all patient or insurance telephone inquiries pertaining to assigned accounts. * Set up patient payment plans and work collection accounts Knowledge, Skills, and Abilities * Knowledge of insurance guidelines, including HMO/PPO, Medicare, and state Medicaid * Knowledge of HMO/PPO, Medicare, Medicaid, and other payer requirements and systems. * Use of computer systems, software, * Effective communication abilities for phone contacts with insurance payers to resolve issues * Customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members * Able to work in a team environment * Problem-solving skills to research and resolve discrepancies, denials, appeals, collections * Knowledge of accounting and bookkeeping procedures * Knowledge of medical terminology likely to be encountered in medical claims * Knowledge of CPT/ICD-10 coding discrepancies The salary range for this position will be commensurate with the candidate's experience and skill level, with final compensation determined based on qualifications and relevant expertise. Comprehensive Benefits Package : Medical, Prescription Drug Coverage, Dental and Vision insurance Wellness Incentive Programs, Nutrition Counseling Low Cost Access to Fitness Centers Headspace ID Theft Insurance Employer Sponsored Health Savings Account (HSA)/ Health Reimbursement Account (HRA) Flexible Spending Account (FSA) Employer Provided Group Term Life & AD&D Short-term Disability Life Assistance Program Commuter/Parking Benefits (where applicable) 401K retirement plan with company match Ancillary insurance options, including fraud, accidental and hospital indemnity LifeMart- Employee Discounts Program Paid Time Off and State Sick Pay (where applicable) FREE Employee Refractive Surgery Program (terms apply)
    $41k-58k yearly est. Auto-Apply 60d+ ago
  • Accounts Receivable Analyst

    Smithrx

    Remote job

    Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new. Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward-always. Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise. Job Summary: The Accounts Receivable Analyst serves as a primary financial liaison for our complex customer relationships. This position is responsible for managing a portfolio of accounts to optimize cash flow, mitigate risk and enhance customer relationships. This role is more strategic than traditional collections with a focus on proactive account management and complex problem-solving. The ideal candidate is proactive, highly organized, self-driven with a meticulous eye for detail and superior communication skills. They are able to exercise excellent judgement in resolving cash collection, managing escalations and analyzing data to provide insights to leadership. This role reports to the Senior Accounting Manager, Order to Cash. What you will do: Customer Portfolio Management Proactively manage the company's collection efforts in an ever changing, multi-party environment to ensure timely collection of invoices. This includes navigating a complex interplay between our customers, insurance brokers, third-party administrators (TPA), captive insurance companies, and pharmacy consultants. This requires excellent communication and relationship management skills. Cultivate strong relationships with a high-volume portfolio of internal and external customers, serving as the primary point of contact for billing and receivable inquiries Manage and prioritize multiple customer, TPA, broker, consultant, captive and other related party demands, exercising business judgement to resolve billing discrepancies, questions and delinquent payers. Investigate and perform detailed analysis in order to identify the root cause of billing or payment issues, collaborating cross-functionally to implement meaningful solutions. Manage and create reporting to internal stakeholders of collection efforts and delinquent accounts, including Days Sales Outstanding, Average Days to Collect, and other strategic actions taken to collect delinquent accounts. Exercise good business judgement discretion in managing escalated or at-risk accounts, independently determining the appropriate course of action which may include negotiating payment plans, settlement or recommending the suspension/cancellation of services. Train and mentor accounts receivable staff. Operational and Accounting Controls Document and maintain internal control procedures related to invoicing and collection efforts. Develop and maintain evidence supporting such controls are executing as designed. With in depth knowledge of the customer portfolio, assist in developing the allowance for doubtful accounts in accordance with Accounting Standards Codification (ASC) number 326 - Financial Instruments: Credit Losses. Serve as a key partner during financial audits, providing in-depth analysis and explanation for account statuses, transaction histories and resolution paths. Develop and maintain documentation for Accounts Receivable procedures and actively participate in process improvement initiatives. Financial Analysis and Strategy Analyze cash application procedures and customer payment trends to identify opportunities for recommended process improvements to optimize cash flow. Prepare and present analysis on high-risk accounts to leadership, providing recommendations for mitigating financial loss while preserving the customer relationship. What you will bring to SmithRx: 4+ years of proven experience in a high volume multi-party accounts receivable role. Associate's degree or equivalent professional experience in Accounting or Business Administration Proven experience in Invoicing, Collections, Cash Applications, Accounting Reconciliations and Internal Control Documentation (ie, Securities and Exchange Commission SOX Framework) Demonstrated ability to negotiate and resolve conflict with external customers, and their related parties, while maintaining a positive and professional relationship Proven ability to work independently, manage competing demands and make excellent business judgement in a fast-paced environment Strong analytical and problem-solving skills with a proven track record of investigating complex issues and implementing solutions Outstanding communication and interpersonal skills with a customer-first orientation Expert understanding of accounts receivable and solid understanding of accounting policy Highly skilled in MS Office Suite (Experience with Intacct or other ERP is a plus) What SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disability Discretionary Paid Time Off Paid Company Holidays Wellness Benefits Commuter Benefits Paid Parental Leave benefits Employee Assistance Program (EAP) Well-stocked kitchen in office locations Professional development and training opportunities
    $37k-50k yearly est. Auto-Apply 6d ago
  • Analyst, 3PL Accounts Receivable

    Knipperx Inc.

    Remote job

    YOUR PASSION, ACTIONS & FOCUS is our Strength. Become one of our Contributors! Join the CareTria Team! Analyst, 3PL Accounts Receviable will play a key role in driving process improvements, improving cash flow for our clients, and ensuring accuracy and integrity of receivables data. The AR analyst holds responsibility for invoicing review, reconciling accounts, and contributing to overall financial accuracy on behalf of Knipper 3PL clients. This role requires strong analytical skills, deep knowledge of AR best practices, and the ability to work cross-functionally with internal teams and external partners. Remote opportunity supporting our 3PL Business Needs Responsibilities Analyzing and reviewing customer invoices and promptly processing them for order to cash clients. Implementing effective credit control measures and monitoring customer account details for non-payments, delayed payments and other irregularities. Reviewing AR aging to ensure compliance with established policies and procedures. Initiating collections on past-due accounts and working with customers to resolve payment disputes. Generating financial statements and reports for management and stakeholders Investigating and resolving any irregularities or enquiries related to accounts receivable Assisting in general financial management and analysis Ensuring compliance with all internal and external audit requirements Participating in month-end closing processes and reconciling accounts. Support internal and external audits related to AR Assisting in streamlining and improving the accounts receivable process. The above duties are meant to be representative of the position and not all-inclusive. Qualifications MINIMUM JOB REQUIREMENTS: Associate degree in Accounting, Finance, or related field (preferred) or equivalent combination of education and experience Proficiency in accounting software (e.g., Oracle, NetSuite, Quickbooks, D365) Excellent communication and interpersonal skills with internal and external customers Two years of previous accounts receivable experience preferred. Two years of experience providing customer service to internal and external parties Proficiency in Microsoft Excel KNOWLEDGE, SKILLS & ABILITIES: Familiarity with GAAP accounting principles Demonstrates strong data and information analysis. Strong experience providing customer service to internal and external parties. Knowledge of CRM and cloud-based software is preferred. Strong time management, organizational skills, initiative, professional demeanor, and positive attitude. Ability to work independently and meet timelines Ability to promote a positive team environment. PHYSICAL DEMANDS: Location of job activities 100% inside Extensive manual dexterity (keyboarding, mouse, phone) Use of phone for communication Sit for prolonged periods of time. Occasionally stoop, kneel, and crouch Occasionally lift, carry, and move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $37k-50k yearly est. Auto-Apply 9d ago
  • Collections and Deductions Analyst

    MWI Animal Health

    Remote job

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details This role is responsible for researching and reconciling customer disputes, payments, credits, invoices, and contracts to reflect the proper status and balance of the customer's account receivable and ensure payment recovery on invalid short payments/claims. Disputes are researched utilizing SAP, Customer and third-party websites and external and internal departments. Position handles significant high volumes which requires fast decision making and a self-starter requiring minimal supervision. Analyze historical customer payments and disputes to derive issues, trends and root cause analysis using multiple systems and customer supplied information. This is a fully remote position for all cities in the states listed. Primary Responsibilities Monitor and track the daily analysis of customer disputed invoices/short-payments on a very high volume-based activity. Perform analysis of customer accounts based on the customer's purchases, payment history, credit worthiness, credit limit exposure and our business strategy. Track and evaluate past due A/R accounts to reduce the risk of credit exposure Evaluate credit worthiness of accounts and determine proper account order hold or releases Ability to research cash application matters on customer account Evaluate aged items for bad debt write off and refund analysis Perform offsetting adjustments to ensure customer account balances are properly stated Contact customers to secure payment on overdue balances, issues resolution on open items Provide guidance and support to Sales and Operations Managers, Logistics, Common carrier disputes, outside Distribution operations about the release of orders to accounts that have aged accounts receivable. Maintain a strong cross functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit problems, disputes and customer comments. Identify and escalate as necessary. Provide monthly and ad-hoc reports and updates to key stakeholders Systems Responsibilities Maintain and manage all data related to customer discounts, allowances and other deductions in SAP Track work on deductions issues unless the issue is resolved Research Cash Applications done on customers from Bank Statements Compliance Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes. Ensures GAAP, SOX and Cencora policies and procedures are adhered to and the ongoing operation, maintenance and controls of the AR system; Ensure proper SOX documentation on customer accounts, credit memo issuance and approvals Support audits of deductions, payments and write-offs Identify and assist in the preparation of accounts for placement with collection agencies or 3rd Party activity. Financial Responsibilities Financial recovery of invalid disputed customer account receivables balances Negotiate and structure payment plans Ensure customer accounts are accurately stated in adherence to US GAAP Recommend write offs for uncollectable open invoices and disputed balances Education and Work Experience Requires broad training in fields such as business administration, accountancy, generally obtained through completion of a four-year Bachelor's degree program Skills and Knowledge Associate Degree in Accounting or Finance, but Bachelor's Degree preferred 5 years of A/R software experience for large corporations such as SAP, Oracle, etc 5 years minimum of A/R Dispute resolution experience in a large organization, working with vendor portals 5 years minimum of Cash Application research and analysis Must have Advanced Excel skills: writing advanced formulas, Pivot Tables, V-lookups, etc. 5 years of experience working with functional groups and different level of employees throughout the organization to achieve business results effectively and professionally 5 years following GAAP and SOX requirements in a publicly traded company Ability to work in a global team environment #LI-SW1 What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated CompaniesAffiliated Companies: AmerisourceBergen Services Corporation
    $37k-57k yearly est. Auto-Apply 52d ago
  • Broker Transaction Analyst - Temp - AR - (REMOTE)

    eXp Realty 4.0company rating

    Remote job

    at eXp Realty We are one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in the state of Arkansas.** Please note: This is a temporary, six-month contract position**Who is eXp?Doing the audacious is part of eXp Realty's DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us at eXp Realty - a 8x Glassdoor Best Places to Work organization! What you will do:The Broker Transaction Analyst (BTA) is a dynamic role focused on delivering hands-on, customer-centric service through meticulous review and management of contracts, addendums, notices, and agreements associated with eXp client and customer transactions. Leveraging advanced technology, including AI-enhanced workflows within eXp's transaction management system, the BTA ensures thorough compliance and accuracy in all documentation.This role requires specialized education and advanced licensing to effectively support the Designated Managing Broker in overseeing eXp Realty brokerage operations within their state. A real estate license is required for this role. The BTA is integral in cultivating a collaborative team environment, proactively assisting agents to deliver exceptional brokerage services while ensuring adherence to state license laws, REALTOR association requirements, and MLS standards. Responsibilities include detailed transaction review, compliance training, and active participation in the eXp Risk Management initiatives and programs.The BTA will bring a proven track record of promoting risk management best practices, a deep understanding of real estate transaction workflows, and a collaborative, solutions-oriented approach. This role requires a "Customer service-focused collaborator with an eye for detail." This role requires a person who can seamlessly implement innovative technology-driven systems and processes, fostering a highly cooperative, team-focused work atmosphere and demonstrating an unwavering commitment to excellence.How you will make an impact: Collaboratively support the Designated and Managing Brokers to ensure eXp agents consistently deliver outstanding real estate brokerage services. May be asked to conduct training sessions to improve agents' knowledge of contracts, risk management practices and duties under licensing requirements, and state real estate regulations. Respond promptly and effectively to agents' requests for support, demonstrating exceptional customer service and care. Utilize advanced technology, including AI-driven tools, to thoroughly review contracts and transactional documents, ensuring compliance with all legal and contractual obligations. Foster a highly collaborative, solution-oriented environment by removing transactional barriers, modeling agile workflows, and actively participating in team-based initiatives to enhance agent experience, risk management, and operational excellence. Actively consult and engage with eXp agents and internal teams to resolve complex transaction-related issues, providing practical solutions. Support and promote the ongoing implementation of the eXp risk management initiatives, employing technology and innovative methods to enhance agent awareness and compliance. Assist in the continuous development, improvement, and compliance monitoring of brokerage operations manuals at both the company-wide and state-specific levels. Collaborate proactively with internal departments to identify and implement innovative, efficient solutions for supporting eXp's growing agent base. Demonstrate flexibility by providing backup support for Managing Brokers as necessary. Fulfill additional duties as assigned to meet the strategic needs of the brokerage. How you will grab our attention: Active real estate broker license with current continuing education credits in real estate, management, and legal compliance. A minimum of 2 years of experience in detailed contract review, demonstrating comprehensive knowledge of real estate transactions. Strong expertise and experience in real estate compliance, with a deep understanding of state and federal laws, Department of Commerce rules and regulations, Department of Housing and Urban Development requirements, NAR Code of Ethics, and MLS standards. Exceptional written, verbal, and interpersonal communication skills, capable of clearly and effectively interacting with all organizational levels. A highly collaborative approach with proven success in partnering with internal stakeholders to achieve shared objectives. Ability to make swift, informed decisions, effectively addressing and resolving problems using sound judgment. Uncompromising integrity, consistently demonstrating the highest ethical standards. Active member of the National Association of REALTORS (NAR). Strongly Preferred: Experience with the Skyslope transaction management system If you think you'd make a great match for this position but don't meet all the requirements, we would still encourage you to apply! EEO Statement:We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.
    $32k-41k yearly est. Auto-Apply 1d ago
  • Bilingual Credit Analyst

    First Help Financial 4.3company rating

    Remote job

    First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years. Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work. Your Title: Credit Analyst Your Location: Anywhere within the USA - MST/PST time zones only You Report To: Underwriting Manager Your Schedule: 4 days a week 10 hours a day flexibility! Saturday and Monday 10am-8:30pm PST, (the other days will be determined by management) Your Compensation: $28.50/hr + plus quarterly bonus! Learn more about our awesome Underwriting Department About the opportunity: You will manage the application origination relationship between FHF and dealers, working methodically to develop a thorough understanding of applicants' profiles and assess risk by reviewing application information and conducting preliminary phone interviews when needed. Additionally, you are responsible for helping the team meet all monthly and quarterly origination goals by booking approved applications. This will be a full-time, remote position. What you will do: Your responsibilities include but are not limited to: Make timely and accurate credit decisions within the company's fair lending, credit, and collateral guidelines. Establish and maintain good relationships with dealers. Work with the Outside Sales team to improve app flow, look-to-book, and credit quality of our dealer partners. Negotiate with dealers to buy deals on the best possible terms for FHF while still maintaining dealer satisfaction. Follow up on deals to try to capture business and solicit dealers for new or more business. Conduct preliminary credit interviews with prospective clients to validate critical information (when applicable). Perform related administrative, clerical, or customer service duties. Other projects may apply What you bring: BA/BS degree and/or equivalent work experience required Demonstrates historical career stabilitly 1 year of previous financial or banking experience Bilingual (English/Spanish or Portuguese) Excellent communication skills Ability to multitask, self-reliant Proficient knowledge of Excel and Outlook FHF Benefits… Great Perks - We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with us. Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself. Growth - Company growth provides unprecedented career growth. FHF's extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you . Diversity and Inclusion FHF is committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, sexual orientation, age, and other identities. We will make accommodations when interviewing anyone with special needs.
    $28.5 hourly Auto-Apply 27d ago
  • Collections Specialist

    The Resource 4.3company rating

    Remote job

    Job Title: Bilingual Outbound Collections Specialist Are you a motivated professional with a background in collections, banking, or finance? We're hiring dependable Outbound Collection Specialists to join our growing team! This is a temp-to-hire opportunity with potential for bonuses, advancement, and a transition to fully remote work (based on performance). Ideal candidates have at least 1 year of tenure in each past role, with strong experience in collections and/or the finance industry. Job Requirements: Minimum 1 year of experience in collections, banking, or financial services Fully Bilingual - English / Spanish Demonstrated tenure of at least 1 year in each prior position Strong communication and negotiation skills Professionalism and adherence to State and Federal collection laws Key Responsibilities: Make outbound collection calls to recover delinquent consumer debt Review account status and determine appropriate next steps Negotiate payment plans or collect in full when possible Maintain accurate records in the Finvi/Artiva account management system Why Join Us? Temp-to-hire position with opportunity for long-term career growth Commission and bonus potential based on performance Supportive training environment with clearly defined success metrics Opportunities for advancement within the Collections Department Ready to take the next step in your collections career? Apply now and be part of a team that values your experience and supports your professional growth. Click Apply Online to submit your resume or application. For further information, call or text us at ************.
    $30k-37k yearly est. 50d ago
  • Sr. Collection Specialist

    Accion Opportunity Fund Community Development

    Remote job

    THE ORGANIZATION: Accion Opportunity Fund is an unparalleled financial support system that provides small business owners with access to capital, networks, and coaching. We work to build inclusive and accessible options for these determined business owners. For over 30 years we have deployed over $1 billion in over 35,000 loans and served 4 million business owners with educational resources. Our client base is nearly 90% from underserved communities. In addition to providing resources and loans to small businesses, we also conduct original research, advocate for policy changes, and finance community construction projects in low-income neighborhoods through our New Markets Tax Credit program. AOF is on a journey to both scale our impact and become financially sustainable. We're building a better system for underserved small businesses and a workplace where passionate problem-solvers, data-driven thinkers, and small business champions thrive. For more information about us, visit ******************* ROLE SUMMARY: Reporting to the Sr. Director, Collections, the Sr. Collections Specialist is responsible for managing a portfolio of distressed commercial transportation and business loans, with a focus on optimizing recoveries, minimizing losses, and ensuring compliance with all regulatory and internal policies. This position requires specialized expertise in collections involving transportation-related assets, legal escalations, and complex account management. The role combines analytical, investigative, and negotiation skills to recover outstanding debts, manage litigation and repossession processes, and support organizational recovery goals. JOB DUTIES AND RESPONSIBILITIES: Portfolio Management & Analysis Manage a portfolio of distressed commercial transportation and small business loans, ensuring proactive recovery strategies and timely resolution of delinquencies. Supervise assigned accounts to identify unresolved debts, prioritize high-risk exposures, and document all actions in the system of record. Research and analyze borrower histories, collateral values, payment trends, and prior collection efforts to develop targeted recovery plans. Conduct detailed analysis of financial statements, collateral documentation, and repayment capacity for restructuring, forbearance, or settlement options. Specialized Transportation & Asset Recovery Utilize skip tracing tools, GPS data, financial records, and public databases to locate borrowers and missing commercial transportation equipment. Develop and execute strategies to locate, secure, and recover transportation assets in compliance with applicable laws and internal protocols. Collaborate with Risk Management and Equipment Management teams on high-value litigation, repossession, and bankruptcy cases related to transportation assets. Ensure all asset-recovery activities adhere to state and federal guidelines, including UCC and FDCPA regulations. Negotiation & Resolution Engage directly with clients to resolve disputes, establish urgency, and negotiate repayment or settlement arrangements that align with both client capacity and AOF's recovery objectives. Apply judgment and creativity to develop feasible solutions for borrowers unable to pay in full. Ensure all negotiations and communications comply with company policy and applicable regulations. Reporting & Compliance Prepare, analyze, and distribute monthly collection and recovery performance reports for management review. Maintain call quality and productivity metrics consistent with departmental standards. Ensure all actions, communications, and case documentation adhere to legal, compliance, and audit requirements. Cross-Functional Collaboration Work closely with internal departments-including Legal, Risk Management, Accounting, and Equipment Management-to ensure alignment and effective resolution of complex recovery cases. Contribute to departmental goals, planning efforts, and process improvement initiatives designed to enhance recovery effectiveness. Administrative & Investigative Support Conduct skip tracing and investigative research when borrowers cannot be located, ensuring all reasonable efforts are made to re-establish contact. Perform administrative duties related to account documentation, correspondence, and office efficiency. Respond to client account inquiries in a timely, courteous, and professional manner. Undertake additional responsibilities as assigned by management in support of department and organizational priorities. MUST HAVES: Strong proficiency with skip tracing tools, data based and investigative research methods Strong negotiation and settlement resolution skills Excellent analytical and problem-solving abilities Proven track record of meeting or exceeding recovery targets in commercial financial industry Ability to work independently with minimal supervision Strong communication skills, both written and verbal Proficiency in Excel 5-7 years in commercial transportation finance or leasing Bilingual - Spanish or Punjabi speaking a plus PERKS AND BENEFITS: Our mission is what motivates us to come to work each day. We know that happy employees are productive employees, which is why we offer a comprehensive benefits package that includes: Competitive salary commensurate with experience. An environment that values work-life balance and monthly remote work reimbursements. 100% company-funded Medical, Dental, Vision, Life & Disability coverage for employees (Based upon your plan selection). 90% company-funded dependent coverage (Based upon your plan selection) as well as Flexible Spending Accounts. Voluntary benefits with payroll deduction for Supplemental Life & AD&D insurance and legal plans. Tax deferred & Roth 403(b) Retirement Plan with employer match. 15 paid vacation days, 12 paid holidays, 1 floating paid holiday, 10 Sick days, and paid parental leave. We are an equal opportunity employer and committed to improving diversity, equity, and inclusion at Accion Opportunity Fund. AOF does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Hourly Range*: $26 - $30.96 *Please note that the above hourly range is a national range, and compensation is dependent upon the candidate's experience and skill level.
    $26-31 hourly Auto-Apply 5d ago
  • Collections Specialist

    Goodleap 4.6company rating

    Remote job

    About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Collections Specialists are responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency.Essential Job Duties & Responsibilities: Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process Identify accounts with overdue payments and find solutions to help bring their loan to a current status Maintain daily, weekly and monthly collection and metric goals Outbound/Inbound calls with clients to resolve debts owed All in compliance with Goodleap's collections policies and procedures Required Skills, Knowledge & Abilities: 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools Excellent verbal and written communication skills Prior telemarketing experience with financial products preferred Proficiency with Microsoft Office applications Self-motivated and extremely goal-oriented Team Player Professional demeanor Compensation: $18.00 / hr. +bonus Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
    $34k-41k yearly est. Auto-Apply 20d ago
  • Collections Specialist

    Parker Group 4.2company rating

    Remote job

    About the Role: Parker's mission is simple but ambitious: to increase the number of financially independent people. We believe the best way to achieve this is by giving independent business owners the financial tools they need to scale profitably. Our core product combines a virtual corporate card with dynamic spending limits and profitability-focused software tooling-empowering eCommerce merchants to grow faster while staying in control of their margins. We've raised over $180M in equity and debt from world-class investors, including Valar Ventures, Y Combinator, SVB, and notable founders such as Solomon Hykes (Docker), Paul Buchheit (Gmail), Paul Graham (Y Combinator), and Robert Leshner (Compound). We're a Series B fintech scaling rapidly, with strong product-market fit and accelerating demand. We're looking for a Collections Specialist to own and scale Parker's commercial collections function. You'll lead the strategy and execution to minimize delinquency, maximize recoveries, and preserve positive customer relationships. This role blends portfolio analytics, hands-on negotiations, and cross-functional collaboration with our Risk, Legal, and Customer teams. What You'll Do: Own the collections strategy for Parker's lending portfolio (corporate cards, working capital lines, term loans) Monitor delinquency metrics daily, identify high-risk accounts, and drive targeted outreach Negotiate repayment plans, settlements, and restructures aligned with our risk appetite Partner with Risk, Underwriting, and Customer Success to identify and address early warning signs Ensure compliance with commercial debt collection laws, UCC lien processes, and contractual obligations Collaborate with legal on enforcement, litigation, and collateral recovery Continuously refine workflows, systems, and policies to improve efficiency and customer experience Metrics You'll Own: Delinquency Rates - Keep 30-, 60-, and 90-day buckets within thresholds Roll Rate - Limit accounts progressing into later-stage delinquency Recovery Rate - Maximize recoveries on charged-off accounts Time-to-Resolution - Shorten average days to resolve delinquent cases About You: 5+ years in commercial collections, credit risk, or portfolio management (fintech, SMB lending, factoring, or equipment finance preferred) Proven track record of meeting/exceeding recovery targets in a B2B lending environment Strong understanding of secured/unsecured lending, UCC filings, lien enforcement, and business credit agreements Skilled negotiator who balances firmness with professionalism Comfortable operating in a high-growth, fast-changing environment Excellent communication skills with the ability to work cross-functionally Why Parker: Competitive compensation and equity package Fully remote with flexible work arrangements Opportunity to shape credit & collections strategy at a high-growth fintech A culture built on ownership, transparency, and building together
    $30k-39k yearly est. Auto-Apply 60d+ ago

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