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How to hire a credit assistant

Credit assistant hiring summary. Here are some key points about hiring credit assistants in the United States:

  • There are currently 50,099 credit assistants in the US, as well as 5,294 job openings.
  • Credit assistants are in the highest demand in Greensboro, NC, with 9 current job openings.
  • The median cost to hire a credit assistant is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • Human Resources use 15% of their expenses on recruitment on average.
  • On average, it takes around 12 weeks for a new credit assistant to become settled and show total productivity levels at work.

How to hire a credit assistant, step by step

To hire a credit assistant, you should clearly understand the skills and experience you are looking for in a candidate, and allocate a budget for the position. You will also need to post and promote the job opening to reach potential candidates. Here's a step-by-step guide on how to hire a credit assistant:

Here's a step-by-step credit assistant hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a credit assistant job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new credit assistant
  • Step 8: Go through the hiring process checklist

What does a credit assistant do?

A credit assistant is responsible for processing credit requests and assisting customers. They usually answer inquiries, explain procedures, provide instructions, and deal with customer concerns. In some companies, a credit assistant is also in charge of providing support to managers, supervisors, or investigators by preparing and processing documents, handling calls and correspondence, arranging appointments, and coordinating with different departments. They may also participate in training new employees.

Learn more about the specifics of what a credit assistant does
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  1. Identify your hiring needs

    First, determine the employments status of the credit assistant you need to hire. Certain credit assistant roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    A credit assistant's background is also an important factor in determining whether they'll be a good fit for the position. For example, credit assistants from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

    This list presents credit assistant salaries for various positions.

    Type of Credit AssistantDescriptionHourly rate
    Credit Assistant$12-20
    Mortgage AnalystMortgage analysts are financial professionals who are responsible for executing mortgage or loan applications by assessing financial risks and rewards. These analysts are required to analyze the financial and supporting documents on incoming applications to determine whether they are consistent with the internal and insurer policies... Show more$6-37
    Investigative AnalystAn investigative analyst is responsible for handling and resolving suspicious activities that pose risks for an organization's reputation and stability. Investigative analysts review incident reports, such as fraud and other law violations, strategizing on effective ways to minimize losses and prevent misconduct reoccurrence... Show more$49-74
  2. Create an ideal candidate profile

    Common skills:
    • Data Entry
    • Financial Statements
    • Customer Service
    • Credit Card Payments
    • Past Due Accounts
    • Credit Applications
    • Credit Reports
    • NSF
    • Credit References
    • Credit Limits
    • Collection Calls
    • Collection Agencies
    • Delinquent Accounts
    • Customer Payments
    Check all skills
    Responsibilities:
    • Manage accounting operations, accounting close, account reporting and reconciliations.
    • Research applicants and corporations utilizing OFAC, LEXIS/NEXIS, and FastData.
    • Pull customer's personal credit report and analyze (via Equifax).
    • Co-Organize department meetings and orchestrate / create all PowerPoint presentations.
    • Work on A/R and billing for a manufacturing company specializing in premium orthopedic, reconstructive and postoperative products.
    • Monitor Dunn and Bradstreet ratings.
    More credit assistant duties
  3. Make a budget

    Including a salary range in your credit assistant job description is one of the best ways to attract top talent. A credit assistant can vary based on:

    • Location. For example, credit assistants' average salary in louisiana is 49% less than in california.
    • Seniority. Entry-level credit assistants 40% less than senior-level credit assistants.
    • Certifications. A credit assistant with certifications usually earns a higher salary.
    • Company. Working for an established firm or a new start-up company can make a big difference in a credit assistant's salary.

    Average credit assistant salary

    $16.22hourly

    $33,741 yearly

    Entry-level credit assistant salary
    $26,000 yearly salary
    Updated December 16, 2025

    Average credit assistant salary by state

    RankStateAvg. salaryHourly rate
    1California$42,429$20
    2New York$41,399$20
    3Hawaii$33,378$16
    4Delaware$32,379$16
    5Washington$32,177$15
    6Massachusetts$31,033$15
    7Ohio$29,992$14
    8Arizona$29,827$14
    9North Carolina$29,519$14
    10Georgia$28,035$13
    11Texas$27,934$13
    12New Jersey$27,234$13
    13Wisconsin$25,908$12
    14Michigan$23,986$12
    15Missouri$23,812$11
    16Arkansas$23,394$11
    17Tennessee$23,206$11

    Average credit assistant salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1Carter Lumber$37,949$18.24
    2Brunswick$37,507$18.03
    3Kirby$36,929$17.75
    4Cemex$36,111$17.36
    5Remedy Intelligent Staffing$35,141$16.89
    6Industrial and Commercial Bank of China$34,687$16.683
    7Pacific Coast Building Products$34,614$16.64
    8Addison Group$34,519$16.60
    9JWilliams Staffing$34,418$16.55
    10Gypsum Management and Supply$34,258$16.47
    11Kelly Services$34,160$16.421
    12Foundation Building Materials$33,961$16.33
    13Bank of America$33,745$16.2271
    14O'Reilly Auto Parts$33,266$15.991
    15Orgill$33,225$15.972
    16Provisional Educational Services, Incorporated$32,935$15.83
    17Robert Half$32,813$15.7818
    18Randstad North America, Inc.$32,570$15.66
    19Aqua Finance$32,535$15.64
    20Scott Electric Co.$32,177$15.47
  4. Writing a credit assistant job description

    A credit assistant job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a credit assistant job description:

    Credit assistant job description example

    Exciting Opportunity! Dynamic Team! Growing Company!

    Interested in an exceptional opportunity? Want to work with a dynamic credit team? Then Orgill is the company for you!

    Orgill is looking for a Credit Assistant in Memphis, TN - this is an awesome opportunity for an experienced candidate in the credit profession! If you have handled collections on large accounts, applied payments to customer accounts, and had successful interaction via phone and email with customers and vendors, then consider an opportunity with Orgill!

    .

    What Requirements Should I Have?

    The successful candidate will have a High School diploma or GED along with 2 to 3 years' experience in a credit or customer service role. As a member of the credit team, you will be expected to perform a broad range of simultaneous duties and deliver effective communication both verbally and written. You will also be experienced in Microsoft Excel for creating and maintaining detailed spreadsheets. We will help you achieve your career goals by offering challenging duties and annual performance reviews.

    What Can We Offer You?

    Employee Benefits:

    Orgill, Inc. offers a competitive benefits package that offers valuable benefit options at reasonable costs and provides affordable coverage to our employees.

    * 401(k) Plan
    * Medical & Prescription
    * Vision
    * Dental
    * Life Insurance
    * Employee Assistance Program
    * Educational Assistance Program
    * Disability Insurance
    * Accidental Death and Dismemberment
    * Additional Life, Accident, and Cancer Coverage
    * Vacation Benefits
    * 8 Paid Holidays

    Company Overview:

    Orgill, Inc., founded in 1847, is the nation's largest and fastest-growing independently-owned hardlines distribution company that is recognized as an industry leader for its development of innovative retail programs and services that are designed to fulfill a simple mission: Help Our Customers Be Successful. We exist to serve our customers and our mission is the foundation upon which all of our services, products and activities are built. Orgill employees strive for the highest quality and endeavor to do things right the first time, constantly working towards improving everything we do. Employees want our customers to know that they can depend on us every time they do business with Orgill. We need you to come aboard to help us continue the mission of "Helping our customers be successful."

    We're always looking for positive, energetic, and upbeat people to join our team. If you enjoy working in a fast-paced environment Orgill is the place for YOU!
  5. Post your job

    There are a few common ways to find credit assistants for your business:

    • Promoting internally or recruiting from your existing workforce.
    • Ask for referrals from friends, family members, and current employees.
    • Attend job fairs at local colleges to meet candidates with the right educational background.
    • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.
    Post your job online:
    • Post your credit assistant job on Zippia to find and recruit credit assistant candidates who meet your exact specifications.
    • Use field-specific websites such as efinancialcareers, financialjobsweb.com, careerbank, financial job bank.
    • Post a job on free websites.
  6. Interview candidates

    During your first interview to recruit credit assistants, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

    You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new credit assistant

    Once you have selected a candidate for the credit assistant position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

    It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

    Once that's done, you can draft an onboarding schedule for the new credit assistant. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a credit assistant?

There are different types of costs for hiring credit assistants. One-time cost per hire for the recruitment process. Ongoing costs include employee salary, training, onboarding, benefits, insurance, and equipment. It is essential to consider all of these costs when evaluating hiring a new credit assistant employee.

You can expect to pay around $33,741 per year for a credit assistant, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for credit assistants in the US typically range between $12 and $20 an hour.

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