What does a credit assistant do?

A credit assistant is responsible for processing credit requests and assisting customers. They usually answer inquiries, explain procedures, provide instructions, and deal with customer concerns. In some companies, a credit assistant is also in charge of providing support to managers, supervisors, or investigators by preparing and processing documents, handling calls and correspondence, arranging appointments, and coordinating with different departments. They may also participate in training new employees.
Credit assistant responsibilities
Here are examples of responsibilities from real credit assistant resumes:
- Manage accounting operations, accounting close, account reporting and reconciliations.
- Research applicants and corporations utilizing OFAC, LEXIS/NEXIS, and FastData.
- Pull customer's personal credit report and analyze (via Equifax).
- Co-Organize department meetings and orchestrate / create all PowerPoint presentations.
- Work on A/R and billing for a manufacturing company specializing in premium orthopedic, reconstructive and postoperative products.
- Monitor Dunn and Bradstreet ratings.
- Require to maintain cash collection per DSO (days sales outstanding) to meet corporate requirements.
- Set up of loan numbers, research dun and bradstreets business informatikn rating systems.
- Provide direct service with customers to process loan modifications, typically under SBA regulations.
Credit assistant skills and personality traits
We calculated that 10% of Credit Assistants are proficient in Data Entry, Financial Statements, and Customer Service. They’re also known for soft skills such as Computer skills, Detail oriented, and Integrity.
We break down the percentage of Credit Assistants that have these skills listed on their resume here:
- Data Entry, 10%
Edit data entry generated hard copy paper of Confidentiality Agreements coordinated efforts with credit Analysts.
- Financial Statements, 9%
Analyzed borrower s and guarantor s financial statements and tax returns to determine repayment capacity and financial stability.
- Customer Service, 8%
Produced and analyzed customer credit reports * Generated and processed company credit cards * Provided customer service to credit account holders
- Credit Card Payments, 6%
Process Credit Applications, Credit Card Payments, Filing on NSF Checks, Filing Notice of Unpaid Balances, Spreadsheets.
- Past Due Accounts, 6%
Maintained collections of past due accounts for five district areas within our market and processed customer refunds while under tight deadlines.
- Credit Applications, 5%
Credit duties entail processing a monthly average of fifteen customer credit applications with preliminary decision making prior to submitting to committee.
"data entry," "financial statements," and "customer service" are among the most common skills that credit assistants use at work. You can find even more credit assistant responsibilities below, including:
Computer skills. One of the key soft skills for a credit assistant to have is computer skills. You can see how this relates to what credit assistants do because "bookkeeping, accounting, and auditing clerks need to be comfortable using computer spreadsheets and bookkeeping software." Additionally, a credit assistant resume shows how credit assistants use computer skills: "input information into computer system, verified credit of customers, entered approved accounts, and assisted with balancing a/r. "
Detail oriented. Another essential skill to perform credit assistant duties is detail oriented. Credit assistants responsibilities require that "bookkeeping, accounting, and auditing clerks are responsible for producing accurate financial records." Credit assistants also use detail oriented in their role according to a real resume snippet: "provided detailed credit analysis for all new commercial requests and all line of credit renewals to determine repayment capacity. "
Integrity. credit assistants are also known for integrity, which are critical to their duties. You can see how this skill relates to credit assistant responsibilities, because "bookkeeping, accounting, and auditing clerks have control of an organization’s financial documentation, which they must use properly and keep confidential." A credit assistant resume example shows how integrity is used in the workplace: "entrusted with a portfolio of 400 customer accounts. "
Math skills. For certain credit assistant responsibilities to be completed, the job requires competence in "math skills." The day-to-day duties of a credit assistant rely on this skill, as "bookkeeping, accounting, and auditing clerks deal with numbers daily and should be comfortable with basic arithmetic." For example, this snippet was taken directly from a resume about how this skill applies to what credit assistants do: "utilized credit risk monitor and dunn & bradstreet to pull financial statistics on clients. "
The three companies that hire the most credit assistants are:
- Bank of America35 credit assistants jobs
- Builders FirstSource4 credit assistants jobs
- Milestone3 credit assistants jobs
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Credit assistant vs. Escrow representative
A Senior Fraud Analyst performs extensive research and analyses to detect suspicious transactions and determine fraudulent activities in financial institutions or business establishments. Their responsibilities typically revolve around monitoring financial transactions and documents, gathering and analyzing various data, conducting account assessments, validating information, and thoroughly reviewing documents. There are also instances where they must set objectives, establish guidelines, produce progress reports, and resolve issues promptly and efficiently. Moreover, as a senior fraud analyst, it is essential to lead and serve as a role model for junior fraud analysts, overseeing their performance while implementing company policies and regulations.
While similarities exist, there are also some differences between credit assistants and escrow representative. For instance, credit assistant responsibilities require skills such as "data entry," "financial statements," "credit card payments," and "past due accounts." Whereas a escrow representative is skilled in "property taxes," "respa," "residential loans," and "fha." This is part of what separates the two careers.
Escrow representatives tend to reach similar levels of education than credit assistants. In fact, escrow representatives are 1.0% more likely to graduate with a Master's Degree and 0.0% less likely to have a Doctoral Degree.Credit assistant vs. Senior fraud analyst
Mortgage analysts are financial professionals who are responsible for executing mortgage or loan applications by assessing financial risks and rewards. These analysts are required to analyze the financial and supporting documents on incoming applications to determine whether they are consistent with the internal and insurer policies. They must determine their borrowers' creditworthiness by evaluating property values based on appraised market prices. Mortgage analysts should also collaborate with credit bureaus and reporting agencies to investigate the credit ratings of loan applicants.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that credit assistant responsibilities requires skills like "data entry," "financial statements," "credit card payments," and "past due accounts." But a senior fraud analyst might use other skills in their typical duties, such as, "sql," "fraud risk," "fraud prevention," and "strong analytical."
On average, senior fraud analysts earn a higher salary than credit assistants. Some industries support higher salaries in each profession. Interestingly enough, senior fraud analysts earn the most pay in the start-up industry with an average salary of $84,732. Whereas credit assistants have higher pay in the finance industry, with an average salary of $34,643.In general, senior fraud analysts achieve higher levels of education than credit assistants. They're 5.6% more likely to obtain a Master's Degree while being 0.0% more likely to earn a Doctoral Degree.Credit assistant vs. Mortgage analyst
An investigative analyst is responsible for handling and resolving suspicious activities that pose risks for an organization's reputation and stability. Investigative analysts review incident reports, such as fraud and other law violations, strategizing on effective ways to minimize losses and prevent misconduct reoccurrence. They collect evidence, including documents and interviews, to support their claims and record their findings. An investigative analyst must be highly communicative and organizational, as well as the ability to keep and secure confidential information until further notice.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a credit assistant is likely to be skilled in "data entry," "customer service," "credit card payments," and "past due accounts," while a typical mortgage analyst is skilled in "origination," "excellent organizational," "strong analytical," and "real estate."
Most mortgage analysts achieve a similar degree level compared to credit assistants. For example, they're 1.9% more likely to graduate with a Master's Degree, and 0.8% more likely to earn a Doctoral Degree.Credit assistant vs. Investigative analyst
Types of credit assistant
Updated January 8, 2025











