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Become A Credit Counselor

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Working As A Credit Counselor

  • Getting Information
  • Documenting/Recording Information
  • Interacting With Computers
  • Establishing and Maintaining Interpersonal Relationships
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $71,000

    Average Salary

What Does A Credit Counselor Do At M & T Bank

* Incumbent may perform any or all of the following in front-end collection functions:o Initiate contact with consumer borrowers via AutoDial handling the early stage of accounts, assessing the prospect of repayment, and arranging repayment schedules or other solutions such as: Loan Workout, Alternative Lending, CCCS, Reages, or Extensions.o Handle inbound calls from various internal departments as well as customers.
* Respond to questions regarding all Consumer products that are under 45 days delinquent.o Identify suspect situations (i.e. fraud, lack of insurance) and escalate issues to management.o Utilize internal collections systems and accounting systems for all loan types.
* Identify and resolve problematic account situations where appropriate referring more complex problems to the Supervisor and understand the workflow necessary for account maintenance/corrections.o Refers possible repossessions to Supervisor for review and approval.o Compiles information and analyzes the account files for repossession recommendation.· Perform additional duties as requested by management.· Works under direct supervision.· Results/actions have the ability to impact the individual.· Has regular contact with Bank customers

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Credit Counselor Jobs

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Credit Counselor Career Paths

Credit Counselor
Account Executive Account Manager
National Account Manager
8 Yearsyrs
Account Executive Sales Manager Account Manager
Account Director
9 Yearsyrs
Account Executive Manager Account Manager
Director, Inside Sales
6 Yearsyrs
Loan Officer Team Leader Vice President
Group Vice President
9 Yearsyrs
Loan Officer Team Leader General Manager
Consultant General Manager
10 Yearsyrs
Loan Officer Team Leader Customer Service Manager
Call Center Manager
6 Yearsyrs
Credit Analyst Senior Credit Analyst
Credit Manager
5 Yearsyrs
Credit Analyst Credit Manager
Credit Director
11 Yearsyrs
Credit Analyst Senior Credit Analyst Credit Manager
Collections Manager
5 Yearsyrs
Sales Person Production Supervisor Operations Director
Assistant Vice President Operations
8 Yearsyrs
Sales Person Recruiter Human Resources Consultant
Employment Manager
5 Yearsyrs
Sales Person Specialist Underwriter
Lending Services Manager
8 Yearsyrs
Counselor Lead Teacher House Manager
Housing Director
6 Yearsyrs
Collections Specialist Customer Service Supervisor Assistant Branch Manager
Banking Center Manager
5 Yearsyrs
Collections Specialist Underwriter Assistant Branch Manager
Bank Manager
5 Yearsyrs
Collections Specialist Sales Specialist Territory Sales Manager
Distribution Sales Manager
6 Yearsyrs
Legal Assistant Accountant Accountant/Consultant
Business Account Manager
6 Yearsyrs
Legal Assistant Marketing Coordinator Marketing Executive
Lead Generator
5 Yearsyrs
Consultant Product Manager Brand Manager
Customer Marketing Manager
7 Yearsyrs
Consultant Project Manager Engagement Manager
Client Partner
11 Yearsyrs
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Do you work as a Credit Counselor?

Help others decide if this is a good career for them

Do you work as a Credit Counselor?

Average Yearly Salary
$71,000
View Detailed Salary Report
$36,000
Min 10%
$71,000
Median 50%
$71,000
Median 50%
$71,000
Median 50%
$71,000
Median 50%
$71,000
Median 50%
$71,000
Median 50%
$71,000
Median 50%
$139,000
Max 90%
Best Paying Company
American National Bank Omaha NE
Highest Paying City
Philadelphia, PA
Highest Paying State
North Dakota
Avg Experience Level
2.7 years
How much does a Credit Counselor make at top companies?
The national average salary for a Credit Counselor in the United States is $71,489 per year or $34 per hour. Those in the bottom 10 percent make under $36,000 a year, and the top 10 percent make over $140,000.

Real Credit Counselor Salaries

Job Title Company Location Start Date Salary
Credit Counselor Arc Advisory Services LLC New York, NY Jan 09, 2016 $100,000
Credit Counselors (Mortgage Loan Originator) Summit Mortgage Bankers, Inc. NY Aug 10, 2015 $63,000
Credit Counselors Topone Mortgage, Inc. Rockville, MD Oct 24, 2013 $58,942
Credit Counselors Topone Mortgage, Inc. Rockville, MD Mar 04, 2013 $58,942
Credit Counselor Shinhan Bank New York, NY Aug 01, 2014 $55,000
Credit Counselors Westchester Housing Fund Inc. DBA Community Capital Hawthorne, NY Aug 13, 2014 $55,000
Credit Counselor Bank of Taiwan, New York Branch New York, NY Oct 13, 2015 $53,414
Credit Counselor Wilshire State Bank Los Angeles, CA Feb 01, 2012 $51,314
Credit Counselor Victoria Financial Corp San Gabriel, CA Jan 05, 2016 $50,000
Credit Counselor Victoria Financial Corp San Gabriel, CA May 01, 2014 $50,000
Credit Counselors Victoria Financial Corp San Gabriel, CA Apr 20, 2014 $50,000
Credit Counselors Victoria Financial Corp San Gabriel, CA May 01, 2014 $50,000
Credit Counselor/Underwritier FORA Financial LLC New York, NY Sep 09, 2013 $50,000
Credit Counselor Shinhan Bank America Los Angeles, CA Oct 15, 2014 $41,844
Credit Counselor Shinhan Bank America, Inc. Los Angeles, CA Oct 15, 2014 $41,844
Credit Counselor/Analyst Sterling Commercial Credit Brighton, MI Feb 16, 2012 $41,740
Credit Counselor BNB Hana Bank, National Association New York, NY Nov 10, 2014 $41,000
Credit Counselor BNB Hana Bank, National Association New York, NY Sep 11, 2015 $41,000
Credit Counselor BNB Hana Bank, National Association New York, NY Apr 22, 2015 $41,000
Credit Counselors Wilshire State Bank New York, NY Aug 29, 2012 $40,747
Credit Counselor Arc Advisory Services LLC New York, NY Sep 01, 2013 $39,957
Credit Counselor Chang Hwa Commercial Bank, Ltd. New York, NY Sep 09, 2014 $39,666
Credit Counselors Professional Business College New York, NY Sep 20, 2013 $38,958
Credit Counselor Chang Hwa Commercial Bank Ltd. New York, NY Aug 30, 2016 $38,834
Credit Counselor Hanmi Bank Los Angeles, CA Oct 01, 2010 $38,000
Credit Counselors Topone Mortgageinc. Rockville, MD Aug 23, 2016 $38,000

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Top Skills for A Credit Counselor

  1. Debt Management Program
  2. Financial Situations
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Administered government required counseling for clients declaring bankruptcy and assisted eligible clients in enrolling in debt management programs.
  • Arranged for debt repayment or established repayment schedules after analyzing customers' financial situations.
  • Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills.
  • Evaluated and recommended options to a reverse mortgage/credit program/bankruptcy.
  • Worked in a call center, handled approximately 75 inbound calls a week from consumers with credit card debt.

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Average Salary:

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Top 10 Best States for Credit Counselors

  1. Nevada
  2. New Jersey
  3. Rhode Island
  4. Delaware
  5. Colorado
  6. New York
  7. Pennsylvania
  8. Alaska
  9. Massachusetts
  10. Nebraska
  • (35 jobs)
  • (97 jobs)
  • (8 jobs)
  • (11 jobs)
  • (43 jobs)
  • (134 jobs)
  • (106 jobs)
  • (4 jobs)
  • (104 jobs)
  • (4 jobs)

Credit Counselor Demographics

Gender

Female

54.5%

Male

35.4%

Unknown

10.2%
Ethnicity

White

58.3%

Hispanic or Latino

20.2%

Black or African American

12.0%

Asian

6.5%

Unknown

3.1%
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Foreign Languages Spoken

Spanish

71.4%

Russian

5.4%

Portuguese

5.4%

French

3.6%

Irish

1.8%

Swedish

1.8%

Chinese

1.8%

German

1.8%

Dakota

1.8%

Mandarin

1.8%

Korean

1.8%

Italian

1.8%
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Credit Counselor Education

Schools

University of Phoenix

21.6%

Lamar University

10.1%

Strayer University

6.8%

State University of New York College at Buffalo

4.7%

Florida Atlantic University

4.7%

Miami Dade College

4.7%

Valencia College

4.1%

Ashford University

4.1%

Pennsylvania State University

4.1%

Liberty University

4.1%

University of Arizona

4.1%

University of North Carolina at Greensboro

3.4%

Glendale Community College

3.4%

Lamar Institute of Technology

3.4%

State University of New York Buffalo

3.4%

Wilmington University

2.7%

San Francisco State University

2.7%

Georgia State University

2.7%

Houston Community College

2.7%

University of Maryland - College Park

2.7%
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Majors

Business

35.5%

Accounting

7.9%

Criminal Justice

5.2%

Psychology

5.2%

Finance

4.6%

Management

4.1%

Health Care Administration

3.9%

Education

3.7%

General Studies

3.5%

Communication

2.9%

Human Services

2.9%

Marketing

2.7%

English

2.5%

Human Resources Management

2.5%

Economics

2.4%

Political Science

2.2%

Law

2.2%

Computer Science

2.0%

Legal Support Services

2.0%

Medical Assisting Services

2.0%
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Degrees

Bachelors

35.3%

Other

31.2%

Associate

14.5%

Masters

11.0%

Certificate

4.5%

Doctorate

1.4%

License

1.1%

Diploma

1.1%
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Top Credit Counselor Employers

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Jobs From Top Credit Counselor Employers

Credit Counselor Videos

Does it hurt your FICO® score if you go to credit counseling?

Becoming a Credit Counselor

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