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Top 50 Credit Investigator Skills

Below we've compiled a list of the most important skills for a Credit Investigator. We ranked the top skills based on the percentage of Credit Investigator resumes they appeared on. For example, 27.3% of Credit Investigator resumes contained Credit Reports as a skill. Let's find out what skills a Credit Investigator actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Credit Investigator

1. Credit Reports
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high Demand
Here's how Credit Reports is used in Credit Investigator jobs:
  • Make preliminary decision after reviewing credit reports and send for final approval from manager.
  • Reviewed credit reports and financial statements to determine credit worthiness and provide offers.
  • Perform investigation on prospective consumer credit reports being disputed.
  • Investigated credit reports for owners and renters-nationwide.
  • Processed new credit applications, ordered credit reports and contacted trades and banks for customers' credit history.
  • Pulled TRW/TransUnion credit reports for Loan, also assisted clients with accessing their banking accounts.
  • Advised customers of the various types loans and reviewed credit reports for eligibility.
  • Analyzed personal credit reports and Dunn & Bradstreet business credit reports.
  • Create and update credit reports for current and prospective customers.
  • Gathered credit reports from the major credit unions.
  • Researched credit reports for mortgage bankers.
  • Investigate discrepancies on credit reports.
  • Pulled credit reports from Consumer Credit Bureau computer terminal to determine credit worthiness of potential customers.
  • Verified customers credit reports through automated system.
  • Mortgage Credit Bureau Pulled credit reports, verified all information on credit applications, processed detailed report for Mortgage Companies.
  • Analyzed consumer credit reports to determine level of risk.
  • Prepared credit reports to qualify for home loans.
  • Coordinated new application processing Pulled credit reports for applications Corrected system errors
  • Pulled credit reports (Dun and Bradstreet, Equifax and Experian).
  • Pull Experian Personal and Business Credit Reports (Check for Bankruptcies, Tax Liens, Judgments and UCC Filings.

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2. Financial Statements
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high Demand
Here's how Financial Statements is used in Credit Investigator jobs:
  • Interpreted interdependent financial statements, budget proposals, costs of operations, and program accomplishments.
  • Prepared audit confirmations to external auditors for year-end financial statements.
  • Produced fiscal and interim financial statements for customer accounts.
  • Reviewed financial statements for completeness of loan agreement.
  • Distributed financial statements to upper management.
  • Obtain and compiled copies of loan applicant's credit histories, corporate financial statements, and other financial information.
  • Worked with financial statements and makes in depth analyses of business plans and project feasibility studies submitted.
  • Researched bank histories, trade references, and analyzed financial statements to refer to Credit Analysts.
  • Review of financial statements and credit analysis through bank operating systems, email or phone.
  • Request financial statements, Profit and loss statements and trade references.
  • Monitored and reviewed multi-million dollar lines of credit and conducted audits of financial statements.

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50 Financial Statements Jobs

No jobs at selected location

3. Loan Applications
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high Demand
Here's how Loan Applications is used in Credit Investigator jobs:
  • Managed personal and business loan applications following banks policies and procedures.
  • Communicated daily with finance managers in Southwest Region regarding loan applications.
  • Verified information on loan applications and ensured entered correctly.
  • Investigated and analyzed consumer credentials submitted on loan applications.
  • Assisted senior-level credit officers with complex loan applications.
  • Reviewed loan applications and documents for accuracy.
  • Reviewed and ranked loan applications for approval/disapproval.
  • Verified - by performing thorough analysis - the accuracy of up to 75 new consumer loan applications each day.
  • Meet with applicants to obtain information for loan applications and to answer questions about the process.
  • Worked diligently on the creating, processing, and accurate tracking of loan applications.
  • Worked directly with credit analysts and loan processors to complete loan applications.
  • Processed car loan applications by registering/locking loans on the system.
  • Received and reviewed loan applications from Teacher's Credit Union.
  • Processed personal and car loan applications for bank customers.
  • Expedited loan applications to meet deadline.
  • Risk management experience * Verified information provided on loan applications.
  • Conduct business verifications and trade references for business loan applications.
  • Calculate income to debt ratios, LTV and MTV * Verified information provided for loan applications.
  • Processed Loan applications from inception to prequalification -Assisted loan officers with gathering credit and employment histories for applicants
  • Process loan applications -Data Entry -Reviewing credit applications -Collections -Customer Service -Receptionist

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4. Customer Service
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high Demand
Here's how Customer Service is used in Credit Investigator jobs:
  • Provide investigative customer service to assess accurately all issues impacting a particular customer so that appropriate solutions are reached.
  • Utilize professional customer service and people skills to communicate clearly to customers and co-workers for account activation.
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Cultivated and maintained customer relationships through quality customer service.
  • Provided quality customer service to dealership personnel.
  • Provided excellent customer service to all applicants.
  • Provide updated credit information for the truck load posting boards, while also giving prompt and professional customer service.
  • Assist customer service department with transfer of equity and leases and fleet department with lines of credit.
  • Respond to customer request for technical support with the focus being on customer service.
  • Assist the customer service department with payoffs, quotes, and customer inquiries.
  • Provided customer service for both banking and non-banking customers throughout U.S. and Canada.
  • Provided customer service to dealers and customers through call center and other communication.
  • Demonstrated mastery of customer service call script within specified time frames.
  • Worked on accounts that customer service refers to the FraudDepartment.
  • Addressed customer service inquiries in a timely and accurate fashion.
  • Spread sheets, follow up, customer service.
  • Identified inaccurate or inconsistent application information and provided exceptional customer service to resolve setbacks and de-escalate customer concerns.
  • Performed all customer service functions Processed all incoming credit applications Assistant to special promotions director
  • Performed all customer service functions Processed all incoming credit applications Responsible for buying

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821 Customer Service Jobs

No jobs at selected location

5. Loan Portfolio
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high Demand
Job type you want
Full Time
Part Time
Internship
Temporary
6. Data Entry
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high Demand
Here's how Data Entry is used in Credit Investigator jobs:
  • Audited data entry, credit investigation and loan processing for accuracy.
  • Assist with scanning and data entry contracts and coordinate faxes while providing a high level of service to our dealer body
  • Fulfilled credit investigation duties as well as data entry in a temporary assignment to Chrysler Business Vehicle Finance.
  • Research customers credit application Data entry/filing Collect on past due loans
  • Obtained bank statements Obtained insurance information Called insurance agencies and banks Spoke to vendors Conducted data entry daily Achieved daily goals

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270 Data Entry Jobs

No jobs at selected location

7. Credit Investigations
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high Demand
Here's how Credit Investigations is used in Credit Investigator jobs:
  • Perform credit investigation-Verify employment and conduct all necessary direct credit investigations.
  • Conducted credit investigations and analyzed credit information pertaining to financing.
  • Conducted background credit investigations for commercial and consumer credit requests up to $100 million for the purpose of fraud prevention.
  • Selected by upper management to represent the Charlotte Credit Investigations Group (CIG) in San Francisco, California.
  • Perform credit investigations including but not limited to criminal background checks, SSN Verification and USA Patriot Acts.
  • Completed Credit Investigations for multiple groups to establish Direct Billing.
  • Maintained full responsibility for performing high-level investigations and file preparation for consumer and commercialcredit investigations.
  • Enter credit investigations; prepare loan packages for the leaning officers Jobs verification for applicants.

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1 Credit Investigations Jobs

No jobs at selected location

8. Credit References
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high Demand
Here's how Credit References is used in Credit Investigator jobs:
  • Responded to requests for credit references received from industry counterparts.
  • Called and verified customer employment and credit references.
  • Verified employment and credit references when requested.
  • Assessed credit bureau reports, verified employment and residency, and obtained credit references when needed.
  • Get credit references from applications, input references & bank information in computer.
  • Checked credit references and run credit bureaus on each applicant.
  • Verified credit references, typed memos and trained new employees.
  • Researched and verified credit references on daily basis.
  • Checked credit references for high rollers at Las Vegas casinos.

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9. Bradstreet
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high Demand
10. Background Investigation
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high Demand
Here's how Background Investigation is used in Credit Investigator jobs:
  • Conduct comprehensive research and background investigations on individuals, entities as well as organizations.
  • Reviewed and processed credit applications and conducted background investigation.
  • Conduct background investigation, tracing information and provide facts for report.
  • Conducted background investigation involving various subjects for business judgment formulation and other special purposes.

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11. New Accounts
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high Demand
Here's how New Accounts is used in Credit Investigator jobs:
  • Create new accounts and enter bank and trade references for new and established accounts in computer systems.
  • Assembled and provided back ground checks on new accounts and loans for processing.
  • Established new accounts and cross-referenced the old and new account numbers.
  • Performed credit investigation for all new accounts.

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2 New Accounts Jobs

No jobs at selected location

12. Equifax
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high Demand
Here's how Equifax is used in Credit Investigator jobs:
  • Pull Dun and Bradstreet Reports for companies and Equifax credit reports for individuals.
  • Pull customer's personal credit report and analyze (via Equifax).
  • Reported criminal and credit checks using Trans Union and Equifax databases.
  • Report to Equifax and TransUnion Credit Bureaus * Reposes loans due to payments being delinquent.
  • Updated and corrected information reported to the 3 Major Credit Reporting Bureaus (Equifax, Experian, Transunion).

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13. Credit Department
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high Demand
Here's how Credit Department is used in Credit Investigator jobs:
  • Perform credit investigation and other administrative support functions to the credit department.
  • Market, train, counsel, advise, and communicate credit department policy and procedures to company personnel as needed.
  • Prepared and organized reports for the credit department that provided the status of investigations.

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5 Credit Department Jobs

No jobs at selected location

14. Internet
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high Demand
Here's how Internet is used in Credit Investigator jobs:
  • Utilize internet and other available tools to investigate credit history of applicants.
  • Performed extensive internet research to resolve consumer credit report problems which enabled customers to close more loans and increase profits.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Assisted customers via phone, fax and internet with questions and requests.
  • Processed consumer' credit disputes or credit reports from mail, internet, fax or telephone.
  • Initiate 'skip traces' using internet sources to find delinquent customers.

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43 Internet Jobs

No jobs at selected location

15. Phone Calls
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average Demand
Here's how Phone Calls is used in Credit Investigator jobs:
  • Notified customers about their credit requests through emails and phone calls informing them of either their acceptance or rejection.
  • Conducted 40-80 telephone calls daily to customers to finalize plans for termination of contracts.
  • Monitored customer phone calls and gave employee feedback.
  • Answer up to 50 phone calls per day for various issues.
  • Answered and made telephone calls, typed, faxed and maintained mailroom.

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27 Phone Calls Jobs

No jobs at selected location

16. Trade References
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average Demand
Here's how Trade References is used in Credit Investigator jobs:
  • Retrieved and evaluated credit information secured through bank and trade references.
  • Provide support for credit analysts in all departments by collecting and updating credit applications as well as bank and trade references.
  • Take incoming calls from customers, bank and trade references, and internal requests from various departments.
  • Contacted banks, and trade references via facsimile, telephone, and mail.

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17. Customer Information
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average Demand
Here's how Customer Information is used in Credit Investigator jobs:
  • Collaborated with credit rating agency to obtain required credit report and customer information.
  • Input customer information into company database for internal auditing/underwriting.
  • Entered required customer information in the Application Processing System.
  • Input customer information in Application Processing System.
  • Set up accounts for new customers, while also maintaining current customer information.

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2 Customer Information Jobs

No jobs at selected location

18. DUN
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average Demand
Here's how DUN is used in Credit Investigator jobs:
  • Verified and composed credit files on various companies (compared to Dun & Bradstreet).
  • Verify ratings of different companies with D&B (Dun & Bradstreet).
  • Set up of loan numbers, research dun and bradstreets business informatikn rating systems.
  • Verified employment and credit history on Mastercard/Visa applicants * Ran Dun & Bradstreet reports for credit status *Typed letters explaining account status

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19. Personal Information
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average Demand
Here's how Personal Information is used in Credit Investigator jobs:
  • Appraised prospective borrower's financial credibility by collecting, analyzing, and summarizing financial and personal information through meticulous research.
  • Investigate and verify credit background information, collecting, analyzing, and summarizing financial and personal information of applicant.
  • Assured customers financial and personal information remained confidential.
  • Verified personal information on incoming credit card applications.
  • Verified current and potential customer business/personal information.
  • Position required a great deal of tact and diplomacy in accessing personal information from banks nationwide reluctant to divulge data.
  • Reviewed all dealer loan packages submitted for funding, including verifications and accuracy of customers' personal information.

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28 Personal Information Jobs

No jobs at selected location

20. Monthly Reports
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average Demand
7 Monthly Reports Jobs

No jobs at selected location

21. Credit Inquiries
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average Demand
Here's how Credit Inquiries is used in Credit Investigator jobs:
  • Prepared credit inquiries for commercial customers to external vendors.
  • Credit inquiries were done either bank to bank or thought a written request for non-customers of the bank.
  • Assisted with the creation of a Microsoft Access database for credit inquiries.
  • Fielded consumer questions and complaints regarding credit inquiries.

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22. Credit Offerings
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average Demand
Here's how Credit Offerings is used in Credit Investigator jobs:
  • Processed credit applications and completed an in depth investigation on credit offerings that required further insight and assessment.
  • Verified employment and conducted necessary direct credit investigation on credit offerings.
  • Sorted and distributed credit offerings to appropriate credit units.
  • Maintain complete files of all credit offerings investigated.
  • Request credit bureau reports, verify employment, and conduct direct investigations on credit offerings in a confidentially secure manner.
  • Processed daily credit offerings into system Verified customer employment and residence Obtained credit bureaus

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23. Bank References
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average Demand
Here's how Bank References is used in Credit Investigator jobs:
  • Investigated business and bank references for credit applications.
  • Verified credit applications, length of employment, bank references and lines of credit for prospective buyers.
  • Collected bank references and financial data to aid credit officers in their credit decisions
  • Generated bank references, created and mailed rejection letters.
  • Checked trade references and bank references.

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24. Financial Status
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average Demand
Here's how Financial Status is used in Credit Investigator jobs:
  • Processed credit applications after confirming financial status of applicants.
  • Analyze applicant's financial status, credit, and property evaluations to determine feasibility of granting loans.

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6 Financial Status Jobs

No jobs at selected location

25. Potential Customers
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average Demand
Here's how Potential Customers is used in Credit Investigator jobs:
  • Investigated and verified debt ratio and credit for all potential customers.
  • Verified potential customers credit references, employment, and salary history.

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8 Potential Customers Jobs

No jobs at selected location

26. Outbound Calls
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average Demand
Here's how Outbound Calls is used in Credit Investigator jobs:
  • Answer inbound and make outbound calls with clients verifying information on file.
  • Investigated vehicle credit application discrepancies Did inbound/outbound calls with customers Use computer toggling, some instant messaging with Credit Analyst

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21 Outbound Calls Jobs

No jobs at selected location

27. Toyota
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average Demand
6 Toyota Jobs

No jobs at selected location

28. TRW
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average Demand
Here's how TRW is used in Credit Investigator jobs:
  • Processed reports through TRW to identify new customer's credit rating.

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29. Business Establishments
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average Demand
Here's how Business Establishments is used in Credit Investigator jobs:
  • Investigate history and credit standing of individuals or business establishments applying for credit.
  • Investigated credit standing and financial history of individuals and business establishments.
  • Investigated customers and business establishments applying for credit.

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30. High Volume
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low Demand
Here's how High Volume is used in Credit Investigator jobs:
  • Processed a high volume of credit applications, and posted new loans., Prepared departmental correspondence, memos and reports.
  • Credit Investigator for the original back office, high volume, small ticket leasing operation.
  • Assisted with contract funding at times of high volume to ensure dealer service goals attained.
  • Answered a high volume of inbound commercial finance customer inquiries.
  • Process high volume of form letters, notices, and customer inquiries Backup switchboard operator for ten line system.

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39 High Volume Jobs

No jobs at selected location

31. Computer System
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low Demand
Here's how Computer System is used in Credit Investigator jobs:
  • Enter all approved offering in to the Commercial Lending computer system.
  • Entered information gathered onto computer system (TIN).
  • Performed data entry and collections utilizing the Megasys and TCS computer system for account analysis.

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152 Computer System Jobs

No jobs at selected location

32. Credit Checks
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low Demand
Here's how Credit Checks is used in Credit Investigator jobs:
  • Conducted manual credit checks as required.

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33. Customer Accounts
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low Demand
4 Customer Accounts Jobs

No jobs at selected location

34. Credit Accounts
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low Demand
Here's how Credit Accounts is used in Credit Investigator jobs:
  • Approved/denied credit accounts based on analysis data.

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35. Company Policies
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low Demand
25 Company Policies Jobs

No jobs at selected location

36. Credit Risk
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low Demand
Here's how Credit Risk is used in Credit Investigator jobs:
  • Performed financial calculations to minimize credit risk to company.
  • Participate in ongoing cross-training which has included credit risk, financial statement analysis, processing issues, and advanced systems.
  • Utilize various proprietary internal systems to assess credit risk on a continuous basis.
  • Analyze customer financial condition, assess credit risk and establish credit as needed.
  • Reached conclusions o on Credit Risk, Credit Lines.
  • Conduct assessment of customer's credit risk.

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20 Credit Risk Jobs

No jobs at selected location

37. Ofac
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low Demand
Here's how Ofac is used in Credit Investigator jobs:
  • Analyzed potential Office of Foreign Assets Control (OFAC) hits to ensure transactions were in compliance with United States sanctions.
  • Researched applicants and corporations utilizing OFAC, LEXIS/NEXIS, and FastData.
  • Performed ratings & OFAC compliance on customer's Accounts.
  • Experience with BSA/AML/OFAC laws and regulations Patriot Act and Anti-Money Laundering (AML) requirements.

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1 Ofac Jobs

No jobs at selected location

38. AML
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low Demand
Here's how AML is used in Credit Investigator jobs:
  • Serve as a subject matter expertise related to Anti-Money Laundering (AML) and Know Your Customer (KYC) processes.
  • Result: Shared best practices with integrated field employees to ensure that procedures were adhered to and streamlined within departments.
  • Led all sites in production for background investigations on consumer, business and AML/MSB customers in 2010 and 2011.
  • Perform AML risk reviews and collect required CIP and KYC documents for applicants' files.
  • Created spreadsheet to improve, streamline, and monitor process.
  • Serve as liaison between AML Compliance and AML Operations.

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39. Bank Products
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low Demand
40. Financial Institutions
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low Demand
Here's how Financial Institutions is used in Credit Investigator jobs:
  • Verified employment and financial information on applicants by directly contacting employers, banks and other financial institutions.
  • Handled collection and return procedures of fraud related funds or regulatory losses from other financial institutions.
  • Communicated with external financial institutions and customers to gather facts surrounding potentially fraudulent transactions.
  • Credit Investigator - Verifying employment, credit reference with other financial institutions, Pulling Credit Reports, and processing loan payoffs.
  • Determine the credit history of an applicant through coordination with other financial institutions, credit management bureaus, and other sources.

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14 Financial Institutions Jobs

No jobs at selected location

41. Credit Card Transactions
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low Demand
42. Investigation Reports
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low Demand
Here's how Investigation Reports is used in Credit Investigator jobs:
  • Prepare investigation reports, stating the true financial position of the individual and submit them to the management.

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4 Investigation Reports Jobs

No jobs at selected location

43. Trans
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low Demand
Here's how Trans is used in Credit Investigator jobs:
  • Support due diligence, transaction monitoring and investigation related activities.
  • Investigate transactions that present a low degree of complexity and risk to determine appropriateness for the business needs.
  • Assembled documents; prepared insurance papers, process applications and completed transactions of individuals applying for loans.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Co-managed 30-day inventory on vehicles transported to auction and followed monthly report for prompt disposal.
  • Collected and prepared loan documents, allowing for smooth transition of dealer funding.
  • Prepared and closed loan documents for Mobile Homes with transfer of equity.
  • Transferred vehicle titles and filed all paperwork for new and used vehicles.
  • Analyze credit and debit card transactions to identify the potentiality of fraud.
  • Release funds via electronic funds transfer per management or Credit Review team.
  • Research, Analyze, and determine course of action for financial transactions.
  • Consulted with customers to resolve complaints and verified financial and credit transactions.
  • Created and posted entries for all bank transactions.
  • Pull credit from CBI, TRW, Trans Union.
  • Execute all monetary/treasury management transactions (i.e.
  • Transferred balances, payments and drafts from old accounts to new.Contacted customers regarding validity of incoming transactions by phone and/or correspondence.
  • Utilized credit reports such as Experian, Transunion Equitifax.

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44. Payment History
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low Demand
Here's how Payment History is used in Credit Investigator jobs:
  • Evaluate customer records against orders and recommend financing options and payment plans based on payment history and purchase activity.
  • Evaluated customer records and recommended payment plans based on earnings savings data, payment history, and purchase activity.
  • Analyze customer's credit report and payment history.
  • Verified customer's employment, outstanding debts, credit and repayment history.

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45. BSA
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low Demand
46. New Applications
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low Demand
Here's how New Applications is used in Credit Investigator jobs:
  • Confirmed receipt of new applications to Dealers via Fax.
  • Assisted with the credit investigation on new applications.
  • Entered all new applications into the system.

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17 New Applications Jobs

No jobs at selected location

47. Confidential Information
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low Demand
22 Confidential Information Jobs

No jobs at selected location

48. Prospective Customers
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low Demand
Here's how Prospective Customers is used in Credit Investigator jobs:
  • Gather sensitive material from prospective customers.
  • Served as background investigations expert for existing and prospective customers seeking credit relationships in excess of $1MM.

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2 Prospective Customers Jobs

No jobs at selected location

49. Insurance Companies
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low Demand
Here's how Insurance Companies is used in Credit Investigator jobs:
  • Perform credit investigation calls to references, employers, insurance companies, and similar individuals.

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13 Insurance Companies Jobs

No jobs at selected location

50. As400
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low Demand
Here's how As400 is used in Credit Investigator jobs:
  • Processed checks for Motor Vehicle Department through AS400 to obtain titles.
  • Booked and approved contracts into AS400 system on new contracts.
  • Processed Credit Applications into the AS400 System.

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Credit Investigator Jobs

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20 Most Common Skills For A Credit Investigator

Credit Reports

33.4%

Financial Statements

13.9%

Loan Applications

8.8%

Customer Service

7.0%

Loan Portfolio

6.3%

Data Entry

5.6%

Credit Investigations

5.2%

Credit References

2.2%

Bradstreet

2.1%

Background Investigation

2.0%

New Accounts

1.9%

Equifax

1.8%

Credit Department

1.5%

Internet

1.4%

Phone Calls

1.4%

Trade References

1.2%

Customer Information

1.2%

DUN

1.1%

Personal Information

1.1%

Monthly Reports

1.0%
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Typical Skill-Sets Required For A Credit Investigator

Rank Skill
1 Credit Reports 27.3%
2 Financial Statements 11.4%
3 Loan Applications 7.2%
4 Customer Service 5.8%
5 Loan Portfolio 5.2%
6 Data Entry 4.6%
7 Credit Investigations 4.2%
8 Credit References 1.8%
9 Bradstreet 1.7%
10 Background Investigation 1.6%
11 New Accounts 1.5%
12 Equifax 1.5%
13 Credit Department 1.2%
14 Internet 1.1%
15 Phone Calls 1.1%
16 Trade References 0.9%
17 Customer Information 0.9%
18 DUN 0.9%
19 Personal Information 0.9%
20 Monthly Reports 0.8%
21 Credit Inquiries 0.8%
22 Credit Offerings 0.8%
23 Bank References 0.8%
24 Financial Status 0.8%
25 Potential Customers 0.8%
26 Outbound Calls 0.8%
27 Toyota 0.7%
28 TRW 0.7%
29 Business Establishments 0.7%
30 High Volume 0.7%
31 Computer System 0.7%
32 Credit Checks 0.7%
33 Customer Accounts 0.6%
34 Credit Accounts 0.6%
35 Company Policies 0.6%
36 Credit Risk 0.6%
37 Ofac 0.6%
38 AML 0.6%
39 Bank Products 0.6%
40 Financial Institutions 0.6%
41 Credit Card Transactions 0.6%
42 Investigation Reports 0.5%
43 Trans 0.5%
44 Payment History 0.5%
45 BSA 0.4%
46 New Applications 0.4%
47 Confidential Information 0.4%
48 Prospective Customers 0.4%
49 Insurance Companies 0.4%
50 As400 0.4%
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1,326 Credit Investigator Jobs

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