Credit manager resume examples from 2026

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Updated March 26, 2025

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Credit manager resume

Frank Brooks

(240) 555-0463 | fbrooks@example.com

Washington, DC | 69262 E. Cedar Rd. - 38772

Work experience

2016 - Present
Credit Manager, Rent-A-Center - Washington, DC
- Administered advanced techniques to enhance collection efforts targeting DSO reductions.
- Maintain funding account daily/ Process bank deposits.
- Ensured store credit is maintained at an appropriate level through account management, sales activities, and providing total customer satisfaction.
- Investigate credit risks and approve the extension of terms and limits.
2009 - 2016
Customer Service Manager, Pitney Bowes - Washington, DC
- Increased employee's product knowledge by assisting with development and implementation of product-training on company website and national training center attendance.
- Exhibited patience and courtesy during high volume periods.
- Developed program with 145 direct reports which leveraged community resources to increase productivity while minimizing expenses.
2007 - 2009
Executive Assistant, Marriott International - Washington, DC
- Commended by SVP for creative format
- Managed SVP's calendar, screened telephone calls and gathered information to produce monthly hotel sales report.
- Managed multiple electronic and hardcopy calendars, meetings, project follow-up, and daily operation activities.
- Maintained executive's calendar, scheduled all meetings and conference calls.
2002 - 2007
Loan Assistant, Capital One - Washington, DC
- Processed approval, rejection or qualification of Mortgage loan applications with accuracy and in a timely manner.
- Maintained successful relationships with borrowers, builders, inspectors, title/ escrow officers, loan officers and municipal construction parties.
- Originated complete and accurate loan applications.

Skills

Loan Applications
Executive Management
Legal Documents
Procedures
Interest Rates
Hvac
Sales Floor
Credit Department
Scheduling Meetings
Conference Calls

Education

Bachelor's Degree, Business (1999 - 2002)
Strayer University
Washington,

Assistant credit manager resume

Frank Graham

Assistant Credit Manager

(220) 555-1627 | fgraham@example.com

Indianapolis, IN | 66239 N. Elm Rd. - 61510

Work experience

2019 - Present
Assistant Credit Manager, LKQ - Indianapolis, IN
- Analyzed credit data and financial statements to assess risk levels.
- Review, maintain, and set up new customer accounts by analyzing all necessary paperwork submitted; including financial statements.
- Collected delinquent accounts and resolved billing discrepancies.
- Oversee and assist account managers in performance of daily credit management including contacting and negotiating solutions to delinquent accounts.
2014 - 2019
Collection Analyst, Zotec Partners - Indianapolis, IN
- Researched delinquent accounts for refunds.
- Examined patient demographic forms, medical records, and billing statements into Medisoft.
- Analyze and research credit balances and overpayments on Medicaid and Medicare claims.
- Notate patient/customer accounts enabling a proper response to telephone calls from customers and insurance companies.
- Promoted to Patient Care Specialist II.
2008 - 2014
Accounts Receivable Specialist, Cintas - Indianapolis, IN
- Posted financial statements, budgets, cost reports and inventory.
- Assist manager with month end procedure and special projects including training new accounts receivable staff.
- Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.
- Document payments to customer accounts using SAP software.
- Cash applications, credit memos and adjustments
- Quality-focused accounting professional processing invoices and managing vendors.
2006 - 2008
Bank Teller, Wells Fargo - Fort Mill, SC
- Sustained outstanding customer service with evaluations on WOW scores throughout my duration of this position.
- Exceeded quarterly sales goals * Examined checks for identification and endorsement.
- Provided exceptional customer service to each one of my customers and valued their business.
- Trained new team members in policy and procedures Sold financial products and services Processed financial transactions

Skills

Financial Statements
Procedures
DSO
Communication
Bankruptcy
Insurance Companies
Financial Institutions
Financial Transactions
Payment Terms
Financial Situation

Education

Bachelor's Degree, Business (2003 - 2006)
Indiana Wesleyan University
Marion,

Senior credit manager resume

Carol Allen

Senior Credit Manager

(800) 555-3167 | callen@example.com

New York, NY | 54995 W. Second Ave. - 21234

Work experience

2018 - Present
Senior Credit Manager, Citi - New York, NY
- Monitor existing Business Banking commercial loan portfolio.
- Reviewed accounts and credit reports to ensure cardholder agreement compliance.
- Reviewed account credit lines and made adjustments as appropriate within predetermined parameters.
2014 - 2018
Senior Underwriter, JPMorgan Chase - Columbus, OH
- Reviewed and analyzed borrower documentation to determine income and repayment ability.
- Analyze and underwrite loan applications and appraisals utilizing automated decision tools.
- Worked with investors FHA, USDA, VA, FNMA, Freddie, private asset and bank owned.
- Reviewed borrowers' financial and income documents.
- Travelled to other underwriting centers, and in house assisting new underwriters with the underwriting process.
- Demonstrated comprehensive understanding of Chase, FNMA and FHLMC underwriting guidelines.
2012 - 2014
Underwriter, JPMorgan Chase - Columbus, OH
- Analyze and underwrite loan applications and appraisals utilizing automated decision tools.
- Review of new conventional loan applications to render an approve or decline decision.
- Interview applicants and request specified information for loan applications.
- Reviewed and evaluated applications for refinancing and purchase loan applications.
2006 - 2007
Mortgage Specialist (Part-Time), JPMorgan Chase - Columbus, OH
- Reviewed recommended foreclosure prevention alternative offered to the home owner to ensure all investor/insurer guidelines are followed.
- Experience with inactive bankruptcy accounts, and accounts that are actively in foreclosure.
- Provide judicious and accurate assessment of residential loan applications for new build, purchase, and refinance.
- Provide consultation and collection efforts as needed to avoid foreclosure.

Skills

Risk Management
Credit Analysis
Secondary Market
Loan Applications
Income
Financial Statements
Loan Portfolio
Multiple Objectives
Underwriting Guidelines
Ensure Compliance

Education

Bachelor's Degree, Business (2004 - 2007)
Ohio State University
Columbus,

Accounts receivable/credit manager resume

Brenda Shaw

Accounts Receivable/Credit Manager

(410) 555-2745 | bshaw@example.com

New York, NY | 41353 W. First Ave. - 32900

Work experience

2019 - Present
Accounts Receivable/Credit Manager, Conde Nast - New York, NY
- Approved credit on new accounts and reviewed existing credit status on an ongoing basis.
- Monitor the company's credit exposure through risk management and credit line extensions.
- Worked in Corporate Cashier auditing A/P checks and solely maintaining general ledger with bank reconciliations.
- Decreased the number of delinquent accounts by 18%, improving company earnings by $50K.
2017 - 2019
Accounts Receivable Supervisor, LG Electronics - New York, NY
- Worked with other departments to correct erroneous credits and correct customer accounts.
- Managed the daily AR Credit Memos and Cash Applications.
2012 - 2017
Staff Accountant, Ernst & Young - New York, NY
- Prepared all variance analysis for profit and loss statement.
- Assisted in the preparation of client's financial statements as well as other governmental filings.
- Analyze Payroll reporting and work with insurance auditors for worker compensation.
- Assisted in payroll processing for over 500 employees.
2011 - 2012
Junior Accountant, Robert Half International - Dallas, TX
- Processed account receivables, account payables and payroll.
- Developed best practices for desk procedures and process flows for SAP-Compass for all payable transactions.
- Entered data in QuickBooks for Contractors.
- Process semi-monthly, multi-state payroll for 350 employees using ADP PC Payroll for Windows.

Skills

Navs
Excalibur
Journal Entries
Quickbooks
CPT
Gaap
Collection Process
CPA
Credit Memos
Balance Sheet

Education

Bachelor's Degree, Business (2008 - 2011)
Arizona State University
Phoenix,

How to write a credit manager resume

Craft a resume summary statement

A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:

Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.

Step 2: Next put your years of experience in credit manager-related roles.

Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.

Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.

These four steps should give you a strong elevator pitch and land you some credit manager interviews.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
Consider all the software and tools you use on a daily basis. When in doubt, list them!
Make sure you use accurate and up to date terms for all the skills listed.

These five steps should give you a strong elevator pitch and land you some credit manager interviews.

Here are example skills to include in your “Area of Expertise” on a credit manager resume:

Customer Service
Financial Statements
Credit Card
Credit Risk
Credit Policy
Customer Accounts
Credit Limits
Delinquent Accounts
Accounts Receivables
Past Due Accounts

Credit Lines
DSO
Financial Analysis
Credit Worthiness
Credit Applications
Credit Analysis
Credit Decisions
Collection Procedures
Approval Process
Credit Approval

Credit Reports
Collection Agencies
Credit Analysts
Loan Applications
Cash Application
Collection Calls
Payroll
General Ledger
Collection Efforts
Bank Deposits

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How to structure your work experience

Your work experience should be structured:

With your most recent roles first, followed by earlier roles in reverse chronological order.
Job title, along with company name and location on the left.
Put the corresponding dates of employment on the left side.
Keep only relevant jobs on your work experience.

How to write credit manager experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
What were your responsibilities or goals?
How did you accomplish them?
Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are examples from great credit manager resumes:

Work history example #1

Controller

Citi

Monitored market trends, researched companies and managed portfolios to ensure optimal investment performance and client retention and acquisition.
Worked directly with Senior Broker managing a portfolio of $300 million dollars.
Communicated regularly with clients and management regarding portfolio performance.
Improved data collection procedures and brought greater awareness of the reporting requirements throughout the organization.
Prepared quarterly and year-end GAAP financial statements and other supporting schedules, including financial highlights.

Work history example #2

Credit Manager

American Express

Expanded portfolio to $3B, doubled effectiveness and created an ongoing annuity for the company.
Managed the Government Travel accounts successfully by collecting all outstanding receivables.
Reduced number of CAPs by 50% since taking over the hardship portfolios.
Measured agency and portfolio performance based on metrics like spin, roll rates, payer rate and right party contacts.
Established the department as the central resource of internal credit ratings for AMEX western hemisphere credit exposures.

Work history example #3

Controller

J.M. Huber

Supervised A/P, payroll, cycle counts, and receiving Contact person for system conversion to KBM.
Standardized financial calculations and reporting resulting in easier interpretation of data.
Developed analytic tools for several divisions, interpreted results and made recommendations to executive management for operational changes.
Reported to both the President of Service Experts LLC and the LII Chief Financial Officer.
Established process documentation, key control identification and test scripts for SOX reporting.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

Bachelor's Degree in business

Strayer University, Washington, DC

1999 - 2002

Highlight your credit manager certifications on your resume

Certifications can be a crucial part of your resume. Many jobs have required certifications.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

If you have any of these certifications, be sure to include them on your credit manager resume:

Certified Management Accountant (CMA)
Certified Public Accountant (CPA)
International Accredited Business Accountant (IABA)
Professional Credit Specialist (PCS)
Credit Business Associate (CBA)
Project Management Professional (PMP)
Certified Credit Executive (CCE)
Chartered Certified Accountant (ACCA)
Sales Management
Credit Business Fellow (CBF)

Updated March 26, 2025

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