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Credit office manager skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical credit office manager skills. We ranked the top skills for credit office managers based on the percentage of resumes they appeared on. For example, 17.5% of credit office manager resumes contained payroll as a skill. Continue reading to find out what skills a credit office manager needs to be successful in the workplace.

15 credit office manager skills for your resume and career

1. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how credit office managers use payroll:

Audited weekly Multi-State Payroll Processing to ensure timeliness and accuracy.
Handled worker s compensation claims, labor issues, new employee orientations and payroll processing.

2. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how credit office managers use financial statements:

Assisted the Controller in producing and evaluating the monthly financial statements as well as monthly inventory reconciliation.
Reported directly to the president of the corporation and provided accurate and timely financial statements.

3. Accounts Receivables

Here's how credit office managers use accounts receivables:

Manage accounts receivables to ensure payment dues are up to date according to sales terms and conditions.
Supervised accounts receivables, account payable and data processing Maintained accounts receivable balance below industry standards

4. Customer Accounts

Here's how credit office managers use customer accounts:

Maintained and prepared customer accounts.
Maintained existing customer accounts, posted and applied payments to customer accounts, researched and posted credits to customer accounts.

5. Past Due Accounts

A credit card account in a bank or any other financial association that is past due in payment is called a past due account. Past due account holders are required to recompense their scheduled payments to the bank or their creditor. The more credit account holders are due, the more they are compelled by their lender to make the payment.

Here's how credit office managers use past due accounts:

Completed employee evaluations Worked with the Contractor Sales Manager to issue credit accounts to Contractors Collections on past due accounts
Collected on past due accounts by making outbound calls and supervised and delegated office collection duties.

6. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how credit office managers use bank deposits:

Prepared daily bank deposits and related records for corporate reporting.
Applied cash receipts to AR open balances, prepared daily bank deposits and managed credit card receipts and deposits.

7. Delinquent Accounts

A delinquent account is an account wherein there are many past-due funds.

Here's how credit office managers use delinquent accounts:

Managed the overall status of the branch Collection Department including review of delinquent accounts, wholesale audits, and consumer complaints.
Work with Sales staff in collection of delinquent accounts.

8. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how credit office managers use human resources:

Complete all Human Resources duties, e.g.
Serve as department liaison with all centralized University services including Human Resources, Facilities Management and Information Technology and Finance Department.

9. Credit Applications

Here's how credit office managers use credit applications:

Negotiated and processed point-of-sale contracts by approving credit applications.
Review and conduct credit applications and investigations.

10. Credit Limits

A credit limit is the maximum amount of credit that a financial institution or other lenders will grant to a debtor for a given line of credit at any given time without penalty. This is generally based on several factors including; individual circumstances, personal income, loan repayment history, creditworthiness, general financial condition, and other factors.

Here's how credit office managers use credit limits:

Serviced individual customers by establishing and maintaining credit limits, reviewing accounts, and processing orders.
Supervised approvals of credit limits for new customers or modifications to credit limits on existing customers within credit authority levels.

11. A/P

A/P stands for Accounts Payable. It refers to the money owed to other individuals or businesses for products or services purchased on credit. Accounts payable is mentioned under the current liabilities section of a balance sheet.

Here's how credit office managers use a/p:

Installed and set up all A/P and A/R procedures for a new manufacturing company.
Schedule and pay all A/P on a timely basis.

12. Inventory Control

Here's how credit office managers use inventory control:

Assisted the Inventory Control Manager strategic sourcing, promotions management and customer service processes.
Worked with inside sales and customer service, created and managed customer account database, and managed computer inventory control.

13. Credit Reports

Credit reports are statements that carry information about your credit affairs and current credit situation like loan payment history and credit accounts status. A credit report acts as history because it contains the record from the day you opened the account till your account balance. Potential lenders and creditors make use of credit reports and decide whether to offer you credit or not and under what conditions.

Here's how credit office managers use credit reports:

Run credit reports and other account history on potential new customers acccounts.
Coordinated the approval or rejection of lines of credit by researching credit payment history utilizing credit reporting agencies and/or credit insurance.

14. Financial Reports

Here's how credit office managers use financial reports:

Managed cash flow, produced and analyzed monthly/quarterly financial reports.
End of the month general ledger adjustments, prepared financial reports for presentation to the president for his review monthly.

15. Credit Approval

Here's how credit office managers use credit approval:

Managed day-to-day process for credit initiation, including credit approvals and increased supervisory responsibilities for 10 Credit Associates.
Prepared credit approval summaries and presented findings and recommendations to credit committee comprised of senior management team.

What skills help Credit Office Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of credit office manager skills to add to your resume

The most important skills for a credit office manager resume and required skills for a credit office manager to have include:

Payroll
Financial Statements
Accounts Receivables
Customer Accounts
Past Due Accounts
Bank Deposits
Delinquent Accounts
Human Resources
Credit Applications
Credit Limits
A/P
Inventory Control
Credit Reports
Financial Reports

Credit Approval
Office Equipment
Collection Calls
Credit Decisions
Credit Card Payments
Credit Policy
Computer System
Office Operations
Credit Lines
Office Functions
Order Entry
Customer Relations
DOT
Office Procedures

QuickBooks
Customer Complaints
Collection Agencies
Background Checks
Office Management
Collection Efforts
Office Policies
Insurance Claims
DSO
PowerPoint
Payment Arrangements
Trial Balance
Customer Payments

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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