Credit Union 1 jobs - 34 jobs

Job Description The Marketing Coordinator supports the execution of marketing initiatives by streamlining processes and keeping projects on track from concept to completion. This role manages marketing project timelines, internal workflows, administrative tasks, and cross-team communication. The Marketing Coordinator plays a key role in supporting branding, branch marketing, digital marketing, events, sponsorships, advertising, and member engagement efforts. This position requires strong organizational skills, attention to detail, and the ability to juggle multiple priorities in a fast-paced environment. The Marketing Coordinator helps execute marketing strategies that enhance brand presence, drive engagement, and support CU1's overall marketing goals. This role works closely with internal teams, vendors, and external partners to achieve successful campaign execution and brand consistency. Works under general supervision with so me latitude for independent judgment. This position is located at our Abbott Headquarters (1941 Abbott Rd.). This position offers a Hybrid work schedule and requires a minimum of three days per week to be worked on-site at Headquarters. Pay Range: $25.22/hr. - $37.62/hr. ESSENTIAL JOB FUNCTIONS: Assists in the execution of marketing campaigns across all channels externally and internally within Credit Union 1 (digital, print, radio, social, video, etc.). Supports the development of marketing materials, ensuring alignment with CU1's brand standards and messaging guidelines. Supports the tracking of marketing project timelines, calendar/plans, and deliverables to keep campaigns on schedule. Maintains a thorough knowledge of Credit Union 1's brand, products, services, and policies, including trends and changes within the marketing industry, competitors, policies, etc., to provide recommended opportunities. Supports internal communications by assisting with team updates, marketing reports, audit documentation, and performance analysis. Coordinates logistics for marketing events, sponsorships, and community engagement initiatives. Assists in collaborating with vendors and creative partners to facilitate the production of marketing assets. Verifies accuracy and quality control in all marketing materials after distribution. Provides general administrative support to the marketing team as needed. Serves as cross-functional campaign liaison with corporate stakeholders, such as Corporate Communications, Operations, Branch Strategy, Compliance, leadership, etc. to ensure all marketing materials conform to business unit, compliance, regulatory and security requirements. Additional Responsibilities: Demonstrates support for the corporate mission, vision, and values. Occasional travel and work outside of normal business hours, including the weekend, may be required. Champion Credit Union 1 brand standards making sure all department employees and third-party vendors follow brand guidelines. Supports Marketing Director to promote the efficiency of day-to-day operations. Performs other duties as assigned. QUALIFICATIONS: Minimum 2 years of experience in marketing, branding, or an administrative support role. A 2-year degree in marketing, communications, or a related field preferred. Proficiency in MS Office Suite, Asana, and other project management or marketing tools is a plus. Strong verbal and written communication skills. Ability to manage multiple projects in a fast-paced, team-oriented environment. Excellent attention to detail, proofreading, and organizational skills. Familiarity with social media platforms, digital marketing tactics, and content creation within Canva is preferred. Willingness to learn and adapt to evolving marketing trends and technologies. Preferred knowledge of state and Federal laws, industry regulations, principles, and practices; and company policies that govern CU1's products/services. This position is responsible for abiding and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with the office of foreign assets control laws and regulations (OFAC). Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense. To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Credit Union 1 does not provide visa sponsorship. Only applicants who meet the minimum requirements for this position will be considered for an interview. This position is open until filled. Thank you for your interest in the opportunity with Credit Union 1! Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening. EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue after Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at ************ or dhs.gov/e-verify.com

The Case Manager position is responsible for working with youth and transition aged youth (ages 14-24) in VOA Alaska's Outpatient Program with substance abuse and/or emotional and behavioral disorders to facilitate their movement toward greater self-sufficiency and successful achievement of their goals. A Case Manager will mentor, educate, and spread the message of recovery to individuals who are new in their recovery journeys. A Case Manager will provide emotional and social support to VOA clients, and model healthy supportive relationships that encourage sobriety and living a life in recovery. VOA Alaska is a youth-serving organization providing prevention, early intervention, treatment, and recovery supports to youth and families struggling with mental illness and addiction. We are honored to walk with families during these times and provide support and hope through recovery. Our core values are connection, responsibility, courage, innovation, hope, and joy. We are looking for individuals who espouse these core values and align with this mission of services to the community. Essential Functions, Duties & Responsibilities Work with VOA clients to connect them to social supports and replacement culture activities that promote positive lifestyle changes utilizing evidence based practices and standards as a foundation of service delivery, yet enhancing the quality of the service by sharing from a perspective of lived experience. Provide outreach support services to community members/families that are struggling with a loved one's addiction. Case Managers will make home visits to support families in talking with their youth about the benefits of living a lifestyle of recovery. Support individuals with connections to community resources such as, employment, housing, education, and outside community activities that promote recovery. They will coach their peers around how to independently identify needs and access resources. In addition, peer specialists advocate for their peers in treatment setting and within the community. Participate in Transition to Independence (TIP) trainings and become competent in model that will be utilized as the foundational structure of services. Participate in SBIRT trainings and become competent in the model to utilize with community members and local hospital institutions that will promote early screening/intervention and connection to services. Develop and maintain relationships with clients while maintaining healthy and professional boundaries, interacting with the client's in a manner conducive to their safety, dignity, privacy, and security. Work to motivate their peers through positive means, highlighting strengths and resources. Case Managers can facilitate change through goal setting, education, and skills building Case Managers will facilitate therapeutic behavioral health and case management services that assist and enhance one's recovery and integration into the community Complete timely documentation for each recovery service provided. All documentation is to comply with overseeing state or federal guidelines. Additional reports and request may be made from leadership team. Model and teach clients vital life skills that will aid in their success. Case Managers will be required to drive personal vehicle for client support and will be reimbursed accordingly. Ability to build rapport with clients and staff while maintaining professional boundaries The willingness to utilize your wealth of experience by sharing your story of recovery and resilience to give hope and optimism to others beginning their journey Understanding of being trauma informed and cultural considerations such as race, ethnicity, language and other cultural considerations that could impact peer support work. Maintains client confidentiality and safeguards client information per 42 C.F.R. Part 2 and HIPAA privacy and security regulations. Other duties as assigned. Knowledge, Skills and Abilities Preferred: Lived experience in addiction and recovery, and/or experience overcoming mental health and symptoms with a minimum of two years of sobriety/recovery of either and must be active in their own recovery by participating in practices that support self-care, health, and over-all well-being. If VOA Alumni, discharged from active client status for 1 year. High School Diploma or equivalent. Has qualifications to be a Qualified Addiction Professional or Peer Support Specialist as defined by the State of Alaska. If not current, can be achieved within 3 years of hire. Qualified Addiction Professional (QAP): Chemical Dependency Certification level II (CDC II) and/or National Certificated Addiction Counselor I (NCAC I) Peer Support Specialist (PSS): The ability to self-identify as someone who has lived experience of recovery from mental illness and/or addiction. A current and valid driver's license Can qualify for VOA's automobile insurance and/or proof of vehicle insurance coverage Reliable transportation Excellent writing and communication skills Ability to work flexible hours (including days, evenings, weekend hours and Holidays.) Ability to safely transport clients in agency's vehicle if required. Ability to participate in recreational activities; such as hikes, and/or indoor/outdoor events with clients. Bilingual in Spanish preferred. Ability to provide current credentials and if not current, willing to work towards certification requirements and obtain QAP within 3 years of hire. Ability to provide current credentials and if not current, willing to work towards certification requirements and obtain QAP within 3 years of hire. Working Conditions The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in office areas. Interacts with staff, consultants, and outside vendors. May be subjected to interruptions throughout the workday. While performing the duties of this job the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to lift up to 25 pounds. The vision requirement includes close vision; consistent sighting of clients Acknowledgement Every effort has been made to identify the essential functions of this position. However, this job description in no way states or implies that these are the only duties you may be required to perform. The omission of specific descriptions of duties does not exclude them from the position if the work is similar, related or can be considered essential to this position.

Peer Support Specialist Reports To: Classification: Clinical Supervisor - Rapid Response Non-Exempt; Hourly; Full-Time Overview The Peer Support Specialist (PSS) position is responsible for working with youth and transition aged youth (ages 13-24) using their own personal experience of recovery from substance use disorder(s) to support others in recovery. A PSS will mentor, educate, and spread the message of recovery to individuals who are new in their recovery journeys. A PSS will provide emotional and social support to VOA clients, and model healthy supportive relationships that encourage sobriety and living a life in recovery. VOA Alaska is a youth-serving organization providing prevention, early intervention, treatment, and recovery supports to youth and families struggling with mental illness and addiction. We are honored to walk with families during these times and provide support and hope through recovery. Our core values are connection, responsibility, courage, innovation, hope, and joy. We are looking for individuals who espouse these core values and align with this mission of services to the community. Essential Functions, Duties & Responsibilities Work with VOA clients to connect them to social supports and replacement culture activities that promote positive lifestyle changes utilizing evidence-based practices and standards as a foundation of service delivery yet enhancing the quality of the service by sharing from a perspective of lived experience. Work as part of our Rapid Response Team to help provide immediate services in the community for those that are in crisis ages 13-24 from Girdwood to Chugiak. This may include going to hospitals, schools, or elsewhere in the community. Support individuals with connections to community resources such as employment, housing, education, and outside community activities that promote recovery. They will coach their peers around how to independently identify needs and access resources. In addition, peer specialists advocate for their peers in treatment setting and within the community. Daily schedule to be aligned with hours of the Rapid Response phone. Monitoring and answering the Rapid Response phone that is shared with other Peer Supports that aligns with the hours of the Rapid Response. Calling those on the waitlist for VOA services to offer interim services. Participate in Transition to Independence Process (TIP) trainings and become competent in the model that will be utilized as the foundational structure of services. Participate in SBIRT trainings and become competent in the model to utilize with community members and local hospital institutions that will promote early screening/intervention and connection to services. Develop and maintain relationships with clients while maintaining healthy and professional boundaries, interacting with the client's in a manner conducive to their safety, dignity, privacy, and security. Work to motivate their peers through positive means, highlighting strengths and resources. PSS can facilitate change through goal setting, education, and skills building Responsible for maintaining no less than 20 hours per week of direct client services (15 billable and 5 non-billable activities). PSS will facilitate therapeutic behavioral health and case management services that assist and enhance one's recovery and integration into the community Complete timely documentation for each recovery service provided. All documentation is to comply with overseeing state or federal guidelines. Additional reports and request may be made from leadership team. Model and teach clients vital life skills that will aid in their success. Peer Support Specialist will be required to drive personal vehicle for client support and will be reimbursed accordingly. Ability to build rapport with clients and staff while maintaining professional boundaries Understanding of being trauma informed and cultural considerations such as race, ethnicity, language and other cultural considerations that could impact peer support work. Maintains client confidentiality and safeguards client information per 42 C.F.R. Part 2 and HIPAA privacy and security regulations. Other duties as assigned. Knowledge, Skills and Abilities Lived experience in addiction and recovery, and/or experience overcoming mental health and symptoms with a minimum of two years of sobriety/recovery of either and must be active in their own recovery by participating in practices that support self-care, health, and over-all well-being. If VOA Alumni, discharged from active client status for 1 year. High School Diploma or equivalent. Has qualifications to be a Qualified Addiction Professional or Peer Support Specialist as defined by the State of Alaska. If not current, can be achieved within 3 years of hire. Qualified Addiction Professional (QAP): Chemical Dependency Certification level II (CDC II) and/or National Certificated Addiction Counselor I (NCAC I) Peer Support Specialist (PSS): The ability to self-identify as someone who has lived experience of recovery from mental illness and/or addiction. A current and valid driver's license Can qualify for VOA's automobile insurance and/or proof of vehicle insurance coverage Reliable transportation Excellent writing and communication skills Ability to work flexible hours (including days, evenings, weekend hours and Holidays.) Ability to safely transport clients in agency's vehicle if required. Ability to participate in recreational activities; such as hikes, and/or indoor/outdoor events with clients. Bilingual in Spanish preferred. Working Conditions The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in office areas. Interacts with staff, consultants, and outside vendors. May be subjected to interruptions throughout the workday. While performing the duties of this job the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to lift up to 25 pounds. The vision requirement includes close vision; consistent sighting of clients. Acknowledgement Every effort has been made to identify the essential functions of this position. However, this job description in no way states or implies that these are the only duties you may be required to perform. The omission of specific descriptions of duties does not exclude them from the position if the work is similar, related or can be considered essential to this position.

Compliance and Risk Manager Reports To: CEO Direct Report(s): None The Compliance & Risk Manager ensures VOA Alaska operates with integrity, accountability, and adherence to all applicable laws, regulations, and accreditation standards, including CARF, HIPAA/42 CFR, and Medicaid requirements. This position supports the Corporate Compliance Program by developing, monitoring, and improving systems for compliance, risk management, and ethical conduct. Working under the direction of the CEO, the Compliance & Risk Manager provides operational leadership for compliance policies, staff education, auditing, and corrective action - fostering a culture of transparency, safety, and continuous quality improvement across all VOA programs. Job Responsibilities Lead and manage the organization's compliance and risk management program, ensuring continuous adherence to all laws, regulations, and accreditation standards. Coordinate agency-wide compliance activities, identifying emerging risks, gaps, and improvement opportunities across all programs. Oversee the development, review, and implementation of policies and procedures, maintaining version control and alignment with CARF, HIPAA, and regulatory requirements. Manage documentation and recordkeeping systems, ensuring accuracy, confidentiality, and integrity of compliance data and reports. Design and oversee compliance and ethics training programs, ensuring timely completion for all staff during onboarding and annually. Conduct internal audits and risk assessments of documentation, billing, and safety practices; track findings and corrective actions to closure. Lead health and safety initiatives, including chairing the Safety Committee and implementing risk prevention and response measures. Oversee incident reporting and investigations, maintaining documentation, corrective action plans, and a culture of non-retaliation. Integrate compliance and audit results into continuous quality improvement (CQI) processes, analyzing metrics and recommending system improvements. Collaborate across HR, Operations, Clinical, and Finance to align systems, prepare for external audits, and ensure readiness for CARF and licensing reviews. Skills and Competencies Strong understanding of CARF, HIPAA, 42 CFR Part 2, and Medicaid requirements. Expertise in policy development, recordkeeping, compliance auditing, and risk management. Excellent written and verbal communication skills, with the ability to convey complex regulatory information clearly. Strong analytical and organizational abilities with meticulous attention to detail. Proven ability to lead through collaboration and influence across teams. High ethical standards, confidentiality, and sound judgment. Qualifications Bachelor's degree in healthcare administration, business, or related field (equivalent experience may be substituted in lieu of education). 3-5 years of experience in compliance, quality, or risk management within healthcare, behavioral health, or human services. Demonstrated experience in policy management, compliance auditing, and corrective action planning. Familiarity with CARF accreditation and regulatory frameworks strongly preferred. Proficiency with Microsoft Office 365, Relias, and electronic health record (EHR) systems. Ability to work independently, prioritize effectively, and model ethical leadership. Working Conditions The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in office areas. Interacts with staff, consultants, and outside vendors. May be subjected to interruptions throughout the workday. While performing the duties of this job the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to lift up to 25 pounds. The vision requirement includes close vision. Acknowledgement Every effort has been made to identify the essential responsibilities and requirements of this position. However, this position description in no way states or implies that these are the only duties an incumbent may be required to perform. The omission of specific functions or responsibilities does not exclude them from the position if the work is similar, related or can be considered essential to this position.

As the first point of contact for our members, Tellers play a vital role in delivering exceptional service and creating a welcoming experience at Credit Union 1. This position is responsible for accurately processing financial transactions, assisting with account inquiries, and resolving concerns with professionalism and care. Tellers build meaningful relationships by asking thoughtful financial questions and offering trusted guidance. With growing knowledge of our full range of products and services, Tellers identify opportunities to connect members with tools that support their financial goals. This role is a great fit for individuals who are friendly, detail-oriented, and committed to helping others succeed financially. This position is located at our DeBarr Branch (4020 DeBarr Rd.) Pay Range: $20.03 - $27.94 ESSENTIAL JOB FUNCTIONS: Demonstrates ownership of transactions processed and provides excellent service with every member interaction. Assists members with a variety of transactions including deposits, payments, withdrawals, and transfers. Provides member service in an efficient, accurate, confidential and professional manner. Researches and resolves member account issues. Maintains thorough documentation for all member transactions as required by credit union policies and procedures. Files documents appropriately in compliance with the credit union's procedures and retention policy. Educates members on technologies offered by the credit union such as ATM/ITM functionality, DocuSign, Online Access, Mobile Deposit, Bill Pay, Mobile Wallet etc. Explains the features and benefits of credit union products and services to members and makes recommendations that meet their needs. Reviews suspicious or unusual transactions and items. Processes transactions within defined transaction limits. Maintains up to date knowledge of security procedures and uses sound judgement to identify and deter potential fraudulent requests. Adheres strictly to safety and security policies. Effectively performs branch or department opening and closing duties as assigned. Prepares and balances daily summary for all cash, checks, and other negotiable instruments, if applicable. ADDITIONAL REQUIREMENTS: Remains up to date and educated on products, services, and marketing promotions to best match the members' needs. Works with Service Manager to develop and improve member service skills focused on excellent service and value. Multi-tasks by working with multiple software programs to accurately complete requests, while communicating with members. Meets or exceeds individual key performance indicators (KPIs) and contributes to branch or departmental goals and standards. Projects a positive and proactive attitude with members and employees consistent with Credit Union 1's mission and core values to maintain and contribute to a high level of member service. Adheres to the credit union's dress code policy. Professional appearance is required. Performs other duties as assigned. QUALIFICATIONS: High school graduate or equivalent A minimum of six months of financial institution, cash handling, call center, customer service or sales experience is required. Excellent communication skills, with the ability to build relationships with members through all channels. Ability to effectively communicate one-on-one and in a group setting. Ability to remain calm when helping difficult and/or upset members. Must project a positive attitude and proactively evaluate and present credit union products and services that best meet a person's financial needs. Must have strong organizational skills and the ability to adjust priorities to meet deadlines in a fast-paced environment. Responsible for abiding by and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign asset control laws and regulations (OFAC). Only applicants who meet the minimum requirements for the position will be considered for an interview. This position is open until filled. Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense. To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Credit Union 1 does not provide visa sponsorship. Thank you for your interest in the opportunity with Credit Union 1! Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening. EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at ************ or dhs.gov/e-verify.

Job Title: Climate and Clean Energy Program Manager Reports to: Advocacy Director Status: Full-time, Exempt Location: This is a hybrid position, some in-person work required. Anchorage, Eagle River, Matsu-valley. Compensation: $60,000-$65,000 Organization Overview: The Alaska Center engages, empowers, and elects Alaskans to stand up for clean air and water, healthy communities, and a strong democracy. We are working to transition our state from an extractive economy to an equitable, just, and clean energy economy in which all Alaskans can thrive. We advocate for the protection of salmon habitat, clean energy solutions in the face of rapid climate change, and amplifying Alaskans' voices in the public process. Our sister organization The Alaska Center Education Fund provides education and leadership development for children and youth, and promotes civic engagement. Campaign Overview: The Alaska Center envisions a thriving, just, and sustainable Alaska for future generations. Our “Clean Energy for All Alaskans” initiative advances equitable climate policies, supports clean energy programs, defends against harmful legislation, and amplifies Alaskans' voices in public processes around energy democracy, while centering those who are most impacted by climate change. Position Overview: The CCE Program Manager oversees the design and implementation of advocacy strategies and campaigns around climate and clean energy for The Alaska Center and The Alaska Center Education Fund. They track and engage on issues in a variety of venues, including electric cooperative utilities, regulatory agencies, and the state legislature. They work collaboratively with the Advocacy Director to create campaign plans, manage and track campaign metrics, draft relevant grant proposals and reports, and hold leadership positions within coalitions. The CCE Program Manager is one of the leads on climate and clean energy issues facing Alaskans and works collaboratively with the Political Director around policy and legislative recommendations. The Program Manager ensures that campaigns and field plans engage community members who are closest to the issues and incorporate robust volunteer leadership development throughout the year. They build coalition relationships, hold leadership positions amid our coalitions, and manage organizational relationships with community leaders and energy experts. Organizational Leadership: Role model behavior and expectations to support cohesive, inclusive, impactful team culture. Help with annual and long-term priority and goal setting, and troubleshoot organizational issues that require a cross-departmental perspective as part of the Management Team. Provide input to develop and help track Advocacy budgets relating to climate and clean energy. Help draft grant proposals and reports related to climate and clean energy. Campaign Management and Implementation: Advise on what campaigns and issues AKC/EF should engage in and plan strategically for that engagement. Help develop and implement strategies to mobilize Alaskans to take action on climate and clean energy issues using a variety of tactics: community events, 1:1's, calls, letters, petition signature gathering, canvassing, phone banking, in-person meetings, celebrations, etc. Help draft and track quantitative goals for monthly events, weekly volunteer contact and recruitment, and provide regular updates on campaign progress to staff, funders, and other interested stakeholders. Work with the Political Director to elect Utility Board Directors who share our values, manage organizational relationships with those elected leaders, and engage with Utility Board operations year round. Develop and strengthen relationships with volunteers, AK Center Members, and the communities we serve, with a focus on communities most impacted by the issues we work on, including Alaska Native, people of color, youth, and low-income communities; Represent The Alaska Center at community events and in coalition spaces to raise visibility and support for campaigns. Volunteer Engagement: Develop and strengthen relationships with volunteers, AK Center Members, and the communities we serve, with a focus on communities most impacted by the issues we work on, including Alaska Native, people of color, youth, and low-income communities; Elevate volunteer leaders to help shape and inform campaign goals, tactics, and strategies and ensure that the interests and vision of community members help shape our climate, clean air and water work. Help gather and elevate impactful stories from volunteers, community members, and other stakeholders, and share these through the organizations' social media, emails, and in our narratives. Required Skills and Qualifications: 2-4 years of experience with grassroots organizing, electoral campaigns, civic engagement, or integrated voter engagement programs. Experience working directly with volunteers is preferred. Possess knowledge about climate and clean energy issues in Alaska. Commitment to understanding race, class, gender, and other equity issues in organizing and politics. Experience and commitment to strengthening racial justice, equity, and inclusion throughout our organization, in campaigns, and with partners. Demonstrated initiative and ability to work well independently and on a team. Ability to inspire action in others, lead by example, and instill purpose into daily campaign operations of the organization. Ability to maintain a positive attitude and solution-based approach in high pressure or difficult situations. Preferred Skills and Qualification: Experience with Google-Suite platforms. Demonstrated ability to manage multiple projects, respond quickly to emerging opportunities, and be flexible to adapt to changing circumstances. Experience with Voter Action Network (VAN), EveryAction (EA) and affiliated databases. This is a full-time hybrid (some in-person work required) position that must be based in Anchorage, Eagle River, or the Mat-Su Valley. During the first three months of employment, in-person work in the office is required to support onboarding, training, and relationship-building. After the initial three-month period, the position transitions to a hybrid schedule, requiring 2-3 days per week in the office, with the remaining time worked remotely. Salary is dependent on experience with a generous and competitive benefits package. All Alaska Center staff have access to professional development opportunities, including training and support. The Alaska Center provides a supportive work environment with excellent benefits and incentives. The Alaska Center is an equal opportunity employer. Employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, age, national origin, marital status, citizenship, disability, veteran status, or any other protected characteristic as established under law. We are committed to supporting, centering, and working with Black, Indigenous, and People of Color, Working-Class and Low-Income people, Women, LGBTQIA2+ people, and Disabled people in addressing the many crises that impact us. We strongly encourage people with these identities or who are members of other marginalized communities to apply. To apply, please complete the form, including submitting all requested materials. In your cover letter, be sure to address how your qualifications match the job description and why you want to work for our organization in your cover letter. Position open until filled. No phone calls, please.

Registered Nurse Reports To: Health & Wellness Director Classification: Non-Exempt; Full-Time; Hourly Pay based on experience and qualifications The Registered Nurse (RN) at VOA Alaska is responsible for providing holistic, trauma-informed, developmentally appropriate, and patient-centered care to adolescents in treatment for substance use disorders (SUD) and co-occurring mental health disorders. The RN collaborates with an interdisciplinary team to support the complex physical, emotional, and behavioral health needs of clients primarily at ARCH which is 24/7 structured residential environment located in Eagle River. The RN will occasionally assist at other VOA Alaska locations in the Anchorage area. The RN provides nursing care and monitoring, crisis intervention, health education and care coordination in a dynamic and fast-paced environment. VOA Alaska is a youth-serving organization providing prevention, early intervention, treatment, and recovery supports to youth and families struggling with mental illness and addiction. We are honored to walk with these families during these times and provide support and hope through recovery. Our core values are connection, responsibility, courage, innovation, hope, and joy. We are eager to hire individuals who espouse these core values and align with our mission of service to the community. Key Responsibilities: Conduct age-appropriate nursing assessments upon admission and throughout treatment, as directed by the Health and Wellness Director. Collaborate with medical, clinical, and administrative staff to develop and update individualized care plans. Collaborate with Behavioral Health Associates (BHAs) and the Residential Staffing Manager (RSM) to support daily program needs, client monitoring and safety, including basic illness and injury management. Administer and document scheduled and PRN medications, including psychotropic medications and medications for addiction treatment (MAT) including extended-release buprenorphine injections. Educate clients and caregivers/BHAs on medications, health, and wellness topics under the direction of the Health and Wellness Director and psychiatrists. Monitor and manage withdrawal symptoms using appropriate protocols (i.e. CIWA, COWS) and standing orders developed and overseen by facility psychiatrists and practitioners. Monitor vital signs, manage chronic conditions, assess physical development, and provide basic illness and injury care within the RN scope of practice; consults with the facility practitioner for situations requiring primary care services. Respond promptly to medical and psychiatric emergencies, ensuring client safety and supporting suicide prevention and self-harm risk protocols, collaborating with medical, clinical and other team members. Maintain accurate and timely documentation in accordance with program policy, state and federal regulations. Support discharge planning in collaboration with the case manager, medical and clinical teams. Model and support trauma-informed and culturally sensitive care. Develop therapeutic relationships with clients based on trust and consistency. Provide daily support to the youth and model healthy emotional regulation. Offer a consistent adult presence for adolescents with complex trauma or mental health needs. Help coordinate outside medical appointments including specialty referrals. Collaborate with the Health and Wellness Director on medication administration processes and scheduling for daily med pass windows. Qualifications: Active, unrestricted Alaska Registered Nurse license Eligible to bill for services through Alaska Medicaid Minimum one year experience as an RN working in a behavioral health or SUD setting, ideally working with adolescents. Current CPR/BLS certification or ability to obtain. Strong written and verbal communication, critical thinking, and de-escalation skills Ability to work with adolescents, their families, and staff in an empathetic, friendly, and respectful manner. Familiarity with EHRs and Microsoft computer programs such as Word, Excel and Teams Excellent time management skills and task prioritization Ability to travel if required (must have own transportation) Work Environment This position involves direct patient/client care in a 24/7 residential setting serving youth ages 12-18 and occasional assistance at VOA Alaska outpatient clinics to assist with administration of extended release buprenorphine injections The position may include day, evening, weekend, and holiday shifts. RNs must be able to respond to emergencies in a fast-paced, dynamic, and multidisciplinary environment. Works in office areas. Interacts with staff, consultants, and outside vendors. May be subjected to interruptions throughout the workday. While performing the duties of this job the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to lift up to 25 pounds. The vision requirement includes close vision. Acknowledgement Every effort has been made to identify the essential functions of this position. However, this job description in no way states or implies that these are the only duties you may be required to perform. The omission of specific descriptions of duties does not exclude them from the position if the work is similar, related or can be considered essential to this position.

Mental Health Clinician Reports to: Clinical Supervisor - Rapid Response Classification: Exempt; Salary: Full-Time The Rapid Response Mental Health Clinician is responsible for providing clinical services and engagement avenues to care by promoting developmentally appropriate and interactive activities that promote wellness. The Mental Health Clinician plans, promotes and facilitates experiential therapy activities that are accessible to eligible youth before and during the onset of clinical treatment services, in alignment with the Alternative Peer Group Model. This position is a critical component to the Volunteers of America Alaska (VOA) service delivery system and includes involvement with many community stakeholders who serve youth and young adults from 13-24 years of age and their families. VOA is a youth-serving organization providing prevention, early intervention, treatment, and recovery supports to youth and families struggling with mental illness and addiction. We are honored to walk with families, youth and young adults during these times and provide support and hope through recovery. Our core values are connection, responsibility, courage, innovation, hope, and joy. We are looking for individuals who espouse these core values and align with this mission of services to the community. Essential Functions, Duties & Responsibilities Conduct crisis interventions, assessments, treatment plans, case management, individual therapy, group therapy and safety planning activities for youth and young adults. Provide ongoing clinical support services for individuals with serious mental illness, substance misuse, and/or co-occurring disorders. Provide therapeutic services in the outpatient clinic, home-based, school settings and other community settings. Ensure experiential activities are trauma-informed, culturally responsive, and engaging in a way that meaningfully reduces barriers to accessing care. Responsible for maintaining no less than 20 hours per week of direct client services (10 billable and 10 non-billable activities). Effectively work as a part of an interdisciplinary team to coordinate critical services for youth/young adults and their families. Daily Schedule to be aligned with hours of Rapid Response Phone Work closely with the Clinical Supervisor to develop service activities and initiatives that are aligned with the Alternate Peer Model and same day services. Complete service documentation in accordance to Medicaid, CARF, Division of Public Health, and Division of Behavioral Health regulations and standards and agency policy and procedures. Prioritize client safety and program integrity. Maintains client confidentiality and safeguards client information per 42 C.F.R. part 2 and HIPAA privacy and security regulations. Complete all assigned duties in accordance with timelines established by immediate supervisor. Knowledge, Skills, and Abilities Required: Master's Degree in a counseling, psychology, social work or a related field Preferred: Licensed professionals (LCSW, LPC, PhD, PsyD) Three years of experience preferred working with youth/young adults experiencing behavioral health and/or substance misuse complications and conditions that have impacted the quality of their life. Proven ability to work with diverse community groups; with a focus on providing culturally competent services, knowledge of diverse values and belief systems, ability to provide culturally appropriate and individualized treatment services. Strong computer literacy skills Ability to make sound decisions based on information available. Excellent writing and communication skills Ability to work independently. Therapy and Counseling: Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of substance use and mental health disorders. Critical Thinking: Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one. Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making. Demonstrates a solution focused attitude and is a good team player. Ability to work flexible hours, including days, evenings, and some weekend hours. Ability to travel if required (must have own transportation).Ability to provide current credentials and if not current, willing to work towards certification requirements and obtain QAP within 3 years of hire. Working Conditions The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work from home/In office combination: Includes structured workdays with consistent days and times. Must be available/reachable and hooked in to the VOAAK phone/ IT system and must be reachable via telephone and email during available work hours. Must have a private work area for conducting telehealth services at home. Remote work: This position will include various off-site locations, work in the community. Ability to work independently is vital to the success of this position while managing workflow and own client contact/scheduling. While performing the duties of this job the employee is frequently required to sit, use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to lift to 25 pounds. Acknowledgement Every effort has been made to identify the essential functions of this position. However, this job description in no way states or implies that these are the only duties you may be required to perform. The omission of specific descriptions of duties does not exclude them from the position if the work is similar, related or can be considered essential to this position.

Job Description The Member Service Officer is a trusted guide helping members achieve their financial goals. They create meaningful connections by providing accurate, courteous, and solution-oriented service in every interaction. With a strong knowledge of our products and services, the MSO identifies and recommends the best financial solutions for each member. They also play a critical role in supporting loan and deposit operations, maintaining compliance, and ensuring members feel valued and supported every step of the way. Responsible for assisting members with a sense of urgency and priority demonstrating responsibility and ownership of all requests and pending issues. This position is located at our South Branch (8935 Old Seward Hwy.) Pay Range: $24.18/hr. - $35.20/hr. ESSENTIAL JOB FUNCTIONS: Serve with Purpose Deliver excellent member service in every interaction, both in-person and by phone. Demonstrate urgency and ownership when handling member requests, ensuring efficient, accurate support. Collaborate with branch leadership and peers to strengthen service and leadership skills. Support Member Solutions & Transactions Assist members in opening, maintaining, and closing accounts while identifying needs and recommending suitable products. Review and approve transactions within authority, ensuring compliance and risk awareness. Exercise sound judgment and follow defined procedures for flags, overrides, and unusual transactions. Update and maintain all necessary paperwork with regard to member accounts, including member service agreements, account maintenance, certificates and any other paperwork generated by member transactions. Update member information and post deposits/payments. Able to provide members with account history information and explanations of dividend interest calculations and loan payment amortization. Lending Excellence Handle all phases of loan origination, interviewing, processing and obtaining all necessary documentation to complete a loan package. Prepare and process all documents and proceeds for approved loans, maintaining all loan documents through closing in an orderly, accurate manner. Guide members through the loan process with clarity and care, making their experience smooth and stress-free. Branch Operations & Support Assist in maintaining a secure, organized, and welcoming branch environment. Assist in the maintenance, security and safety of the branch. Follows the procedures for opening and closing the branch. Provide notary services as needed. Help complete daily tasks, uphold operational standards, and contribute to the overall success of the branch. ADDITIONAL REQUIREMENTS: Stay knowledgeable about CU1 products, services, promotions, and policies. Work efficiently to reduce member wait times and improve service flow. Communicate clearly, professionally, and proactively across all member channels. Represent the Credit Union 1 brand with a positive attitude, professionalism, and a member-first mindset. Maintain a neat and professional appearance in alignment with Credit Union 1's appearance and dress code policy. QUALIFICATIONS: High school diploma or equivalent. Minimum of six months in financial services, retail, or customer service strongly preferred. Consumer loan experience is preferred. Strong communication skills with the ability to connect across a variety of platforms and situations. Ability to remain composed and helpful when resolving complex or challenging member issues. A proactive, problem-solving approach and a commitment to continuous learning. Organized and detail-oriented with the ability to balance multiple tasks and deadlines. Responsible for abiding by and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign asset control laws and regulations (OFAC). Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense. To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Credit Union 1 does not provide visa sponsorship. Only applicants who meet the minimum requirements for this position will be considered for an interview. This position is open until filled. Thank you for your interest in the opportunity with Credit Union 1! Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening. EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue after Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at ************ or dhs.gov/e-verify.com

The Application Analyst supports the daily operations of our digital applications, ensuring a seamless experience for bout our internal teams and our members. This role serves as a primary point of contact for application support, providing training, troubleshooting, and guidance to internal users. The Application Analyst works closely with vendors and technical teams to resolve issues, manage support tickets, and maintain reliable digital services. If you're passionate about technology, thrive in a team-oriented environment, and want to help shape an exceptional digital experience for our members, we encourage you to apply! This position is based out of our Abbott Headquarters (1941 Abbott Rd.) and is open to a remote/hybrid schedule. Pay Range: $30.71/hr. - $46.57/hr. ESSENTIAL JOB FUNCTIONS: Provide daily operational support and troubleshooting of assigned applications. Document, analyze, triage, resolve or escalate reported issues and follow through on resolving those issues to deliver a superior customer experience. Participate in user acceptance testing and assist in validating system changes. Document and maintain system processes, business workflows, and user guides. Assist in the creation of IT knowledge base articles and internal training materials. Update documentation as changes to application functionality or process occur. ADDITIONAL RESPONSIBILITIES: Project a positive attitude during all contacts with members and team members that is consistent with Credit Union 1's mission statement and core values. Responsible for abiding and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy of compliance with the Office of Foreign Assets Control (OFAC) laws and regulations. Meets the current standards as established for the department or branch in the completion of all assigned duties. Perform other duties as assigned. QUALIFICATIONS: Minimum Qualifications: The Analyst must have at least 3 years of experience in a technical, IT role. Possess a good understanding of the business processes as they relate to their technical responsibilities. Good communication and interpersonal skills. Excellent technical, analytical and problem-solving skills and demonstrate proven technical experience with delivering on technical implementations. Demonstrate ability to work effectively in a fast-paced, dynamic environment. Preferred Qualifications: Bachelor's degree in Computer Science, Software Engineering, or related field; equivalent technical experience in the industry will be considered in lieu of degree. Technical experience in a financial institution. Strong understanding of configuring logical workflows and processes within an application. Experience with technical and software development methodologies (Agile, Scrum) and project management tools. Strong understanding of financial institution business practices that are driven by the Symitar Core's functionality. If placed on the Core Applications Team, proficiency with programming languages such as Python, C#, or similar and development standards and best practices. Only applicants who meet the minimum requirements for this position will be considered for an interview. This position is open until filled. To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Credit Union 1 does not provide visa sponsorship. Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense. Thank you for your interest in this opportunity with Credit Union 1! Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening. EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at ************ or dhs.gov/e-verify.com

Credit Union 1 is looking for a motivated and member-focused Consumer Loan Originator to join our lending team! This role is responsible for following up on loan approvals, pending loans and getting them moved to a closed status. They communicate with members by telephone, email or by Zoom appointments providing information about consumer loans specifically, and all other credit union products and services in general as requested. As a member of the Consumer Loan Department, this position contributes to the overall achievement of department goals and objectives. Maintains a positive and professional relationship with dealers, branches and other financial institutions. Ideal candidates are detail-oriented, relationship-focused, and motivated by helping members achieve their financial goals. This position is located on-site at our Abbott Headquarters (1941 Abbott Rd.) Pay Range: $21.25 - $30.79 ESSENTIAL JOB FUNCTIONS: 60% Lending Operations Works Consumer Loan queues, indirect channel, phone queue and web applications as required and initiate loans as required. Review the automatic decision report to ensure there were no lost loan opportunities. Maintains at least minimum standard of Debt Protection, Mechanical Breakdown Insurance and GAP sales on non-indirect loans. Contact members to discuss cross sell opportunity and stolen loans. Provides required disclosures to new members, follows BSA and member identification procedures including Qualifile and Verafin. Communicates in writing, by telephone and in person with members and dealers regarding adverse action on loan denials, loan conditions, counter offers, questions, terms and any other questions or information regarding loans, in a timely, accurate and courteous manner. 25% Closing Operations Follows up on approval, pending review, missing information and processor closing queues. These loans will generally have been worked by another employee, but have exceeded the member contact standard. Emphasis will be on moving these queues into a closed loan status. Maintains a high level of professionalism, tact and courtesy when coordinating loan closings with branches, dealerships and members. Prepares clear directions regarding loan closing documentation needed Obtains necessary supporting documents for loan evaluation such as tax returns, paystubs, receipts, letters of credit, etc. if possible. Responds to dealer or member inquiries regarding status of applications, membership qualifications, loan payoffs and questions regarding closed loans. 15% Other duties as assigned Able to work variable shifts within a 6 day a week schedule. Able to work 9-6 or 10-7 shift. Meets the current standards as established for the position and department in the completion of all assigned duties. Perform other duties as assigned. QUALIFICATIONS: High school graduate required, with some college level related classes preferred. A minimum of 1 year experience working in a financial institution with proven ability at exercising good judgment, when making loan decisions is required. Must be flexible, detail-oriented, and able to work with many interruptions in a fast-paced atmosphere. Ability to self-motivate, work independently and must have good written and verbal communication skills. Responsible for abiding and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign assets control laws and regulations (OFAC). Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense. To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Credit Union 1 does not provide visa sponsorship. Only applicants who meet the minimum requirements for this position will be considered for an interview. This position is open until filled. Thank you for your interest in the opportunity with Credit Union 1! Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening. EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at ************ or dhs.gov/e-verify.com

IT Manager Reports To: COO Direct Report(s): Contractors, as needed The IT Manager will be a strategic and tactical leader responsible for all aspects of VOA Alaska's technology infrastructure and IT department. This hands-on role requires expertise in cybersecurity, on-premise and cloud infrastructure, communications systems, Electronic Health Records (EHR), and Microsoft 365 ecosystem management. The IT Manager will ensure the security, efficiency, and reliability of all technology systems supporting the agency's mission and programs. Job Responsibilities Lead the design, implementation, and maintenance of on-premise and cloud-based IT infrastructure supporting VOA Alaska programs and operations. Develop and enforce cybersecurity policies and practices to safeguard agency data and technology assets, including compliance with relevant regulations for healthcare and nonprofit sectors. Oversee management and support of the EHR system, ensuring optimum performance, security, and user training. Oversee programming and Manage Microsoft 365 environment, including user administration, security configurations, and integration with other productivity tools. Coordinate IT communications systems, enabling reliable, secure voice, video, and data communications for hybrid work arrangements. Provide hands-on support and leadership to the IT team including supervision, training, and performance management. Work collaboratively with leadership and other departments to align IT initiatives with organizational goals and priorities. Manage IT project planning, budgets, vendor relationships, and technology procurement. Promote a culture of continuous improvement, innovation, and user-focused service within the IT department. Skills and Competencies Strong understanding of CARF, HIPAA, 42 CFR Part 2, and Medicaid requirements. Expertise in policy development, recordkeeping, compliance auditing, and risk management. Excellent written and verbal communication skills, with the ability to convey complex regulatory information clearly. Strong analytical and organizational abilities with meticulous attention to detail. Proven ability to lead through collaboration and influence across teams. High ethical standards, confidentiality, and sound judgment. Qualifications Bachelor's degree in healthcare administration, business, or related field (equivalent experience may be substituted in lieu of education). 3-5 years of experience in compliance, quality, or risk management within healthcare, behavioral health, or human services. Demonstrated experience in policy management, compliance auditing, and corrective action planning. Familiarity with CARF accreditation and regulatory frameworks strongly preferred. Proficiency with Microsoft Office 365, Relias, and electronic health record (EHR) systems. Ability to work independently, prioritize effectively, and model ethical leadership. Working Conditions The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in office areas. Interacts with staff, consultants, and outside vendors. May be subjected to interruptions throughout the workday. While performing the duties of this job the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to lift up to 25 pounds. The vision requirement includes close vision. Acknowledgement Every effort has been made to identify the essential responsibilities and requirements of this position. However, this position description in no way states or implies that these are the only duties an incumbent may be required to perform. The omission of specific functions or responsibilities does not exclude them from the position if the work is similar, related or can be considered essential to this position.

Behavioral Health Associate - Extended Shift (BHA I X) Reports To: Behavioral Health Associate Supervisor - Extended Shift Classification: Non-Exempt; Hourly; Full-Time The Behavioral Health Associate 1 - Extended Shift (BHA 1 X) A I is a staff member who is primarily responsible for maintaining a safe and healthy environment for the residents at the ARCH facility. The other main focus of this position is the involvement they have in the treatment process by helping them to implement change and achieve desired goals. This includes maintaining all safety issues, timely administration of medication (and/or facilitation of health issues), and completion of all shift documentation. This job entails working closely and communicating with Substance Use Disorder Case Managers, Mental Health Clinicians, and other Behavioral Health Associates to ensure that ARCH is an environment conducive to treatment. VOA Alaska is a youth-serving organization providing prevention, early intervention, treatment, and recovery supports to youth and families struggling with mental illness and addiction. We are honored to walk with families during these times and provide support and hope through recovery. Our core values are connection, responsibility, courage, innovation, hope, and joy. We are looking for individuals who espouse these core values and align with this mission of services to the community. Essential Functions, Duties, & Responsibilities Behavior Management The role of the BHA I X within the treatment process of ARCH includes their role as a coach. The BHA I X provides interventions and behavioral management within program guidelines and under direction of the supervisory staff. The BHA I provides behavioral interventions to residents using such tools as setting clear boundaries and limits, enforcing program rules, the point system and implementing individual and group interventions under the guidance of supervisory staff. The BHA I X provides crisis intervention services as needed, within program guidelines, and with the supervision from a member of the treatment team. Each BHA I X will have the skills to use the social environment to bring about healthy behavior changes in the clients. They will manage situations independently utilizing skills associated with building off of client strengths, guiding clients through identifying problems and working alongside them to help coach through to solutions. It is crucial in this position to have strong communication skills to relay pertinent information to other members of the team to ensure wrap around services are being offered to the residents of the program. Health and Safety The BHA I X is responsible for maintaining a safe and healthy environment. The BHA I X oversees clients self-administering medication and documents this process in the staff log and medication log. This position is responsible for facility management during assigned shifts. This includes having knowledge and skills for the maintenance and orderliness of the physical environment. The BHA I X is responsible for maintaining the staff sight philosophy of the agency. They must remain on shift until they are relieved by staff and the mandatory staff client census (1:6) is established. The position is responsible for implementing emergency procedures when needed and conducting emergency drills as assigned, along with documenting the outcome of each drill they conduct. Program Implementation The BHA I X helps organize and participate in educational, vocational, and recreational programming as directed. They may prepare or oversee preparation of meals for clients, supervise client chores and provide services in the school, provide support services such as transportation in a company vehicle when necessary and for following the procedure to facilitate urinalysis testing. Additionally, the BHA I X are responsible for checking clients in and out of the ARCH facility conducting personal and room searches and are expected to participate in moderately physical activities with the clients (such as hikes, walks, etc). Documentation The BHA I X is responsible for all required documentation and completes written client records and logs, per agency policy. The position is also responsible for the completion of Critical Incident Reports in accordance with agency deadlines. Schedule The BHA 1 X will work either 6:00am - 6:30pm, or 6:00pm - 6:30am, three shifts a week. Shift change occurs from 6:00am - 6:30am and from 6:00pm - 6:30pm. Supervisors will make an effort to schedule staff for 3 consecutive days unless they request otherwise. Other Duties The BHA I X adheres to the NAADAC code of ethics as well as the code of conduct for this agency. Adherence to the federal regulations mandated by HIPAA and 42 CFR part 2, and confidentiality requirements is required as outlined in agency policies and procedures. All other duties as assigned. Knowledge, Skills, and Abilities High School Diploma/ G.E.D. Two years of relevant experience preferred Ability to make sound decisions based on information available Excellent writing and communication skills Ability to work flexible hours, including days, evenings, weekend hours and holidays Ability to safely transport clients in agency's vehicle if required Ability to participate in recreational activities, such as hikes, and/or indoor/outdoor events with clients. Working Conditions The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in office areas. Interacts with staff, consultants, and outside vendors. May be subjected to interruptions throughout the workday. While performing the duties of this job the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to lift up to 25 pounds. The vision requirement includes close vision; consistent sighting of clients. Acknowledgement Every effort has been made to identify the essential functions of this position. However, this job description in no way states or implies that these are the only duties you may be required to perform. The omission of specific descriptions of duties does not exclude them from the position if the work is similar, related or can be considered essential to this position.

Job Description We're looking for a detail oriented Consumer Loan Processor to support our lending team and play a key role in delivering a smooth, positive lending experience for our members. This role will provide clerical and administrative support to Consumer Loan Originators, gather and track required documentation to complete loan packages, and coordinate closings via fax, mail, electronic, or in person. This position will also scheduled closings with our branches, follow-up on outstanding packages, and communicate with members by phone, email, and in-person to answer questions and provide general information about consumer loans and other CU1 products and services. As part of the Consumer Lending team, this position will contribute to achieving team goals while supporting our commitment to excellent member service. This position is located on-site at our Abbott Headquarters (1941 Abbott Rd.). Pay Range: $22.01 - $32.95 ESSENTIAL JOB FUNCTIONS: 75% Processing Functions Calls for payoff amounts and mailing instructions, verifications of employment and income, credit verifications, vehicle inspection reports and any additional information that may be needed to complete the loan. Receive and log incoming packets from the dealerships. Perform proficient review of contracts and documentation for completeness, accuracy and compliance with existing laws, statues, regulations and credit union policies and procedures. Accurately calculate income to ensure it verifies to the stated income on the application. Maintains at least minimum standard of Debt Protection, Mechanical Breakdown Insurance and GAP sales on non-indirect loans. Communicate with member, seller and/or dealerships regarding missing documentation and collect as necessary. Establish new accounts on non-member applications. Provide new account documents and welcome letter. Reviews all incoming loan documents for quality control; i.e. due date, payment amount, disclosures checked, forms signed, etc. Assists with notary administration as needed. 15% Closing Functions Sets up loan closing appointments and assures that all information from buyer/seller dealer or other parties have been obtained and are loaded in the system prior to closing. Closes approved consumer loans and ensures that all loan documents are complete and orderly. Ability to perform the Hard Close. Sends loan proceeds and authorization for payoff to appropriate parties. Coordinates and monitors loans closings through the mail email, electronically and by fax. Assures that all loan documents are received and signed appropriately. 10% Other Duties as Assigned Maintains a high level of professionalism, tact and courtesy when interacting with members, financial institutions, sellers and dealership employees. Able to work variable shifts within a 7 day a week schedule. Meets the current standards as established for the position. Obtain drills daily from Consumer Loan Supervisor for drill card when applicable. Meets the current standards as established for the department in the completion of all assigned duties. Performs other duties as assigned. QUALIFICATIONS: High school graduate or equivalent. At least 6 months of financial institution experience, required. Must have good clerical and organizational skills, accurate typing, operation of a 10-key calculator, excellent communications skills, and professional appearance required. Knowledge of Excel and Word desirable. Must be flexible, detail-oriented, and able to work with many interruptions in a fast-paced atmosphere. Responsible for abiding and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign assets control laws and regulations (OFAC). Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense. To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Credit Union 1 does not provide visa sponsorship. Only applicants who meet the minimum requirements for this position will be considered for an interview. This position is open until filled. Thank you for your interest in the opportunity with Credit Union 1! Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening. EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue after Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at ************ or dhs.gov/e-verify.com

Job Description We're seeking an experienced Enterprise Infrastructure Engineer to help lead and support the core technology that powers our organization. The selected candidate will configure, maintain, and troubleshoot our enterprise infrastructure to ensure optimal performance, availability, and security. They will provide guidance to junior staff, assist with the evaluation of new technologies, and play a key role in enterprise-level projects and roadmap planning. The Engineer will also approve infrastructure changes, enforce technology policies, and serve as a main point of contact during critical technology events. This position collaborates regularly across departments and works closely with vendors and support teams to ensure our systems remain secure, scalable, and aligned with Credit Union 1's goals and mission. This position is based out of our Anchorage Headquarters (1941 Abbott Rd.) and is open to a Hybrid work schedule. Pay range: $93,946/yr. - $145,656/yr. ESSENTIAL JOB FUNCTIONS Install and configure enterprise software and hardware. Support, troubleshoot, and maintain enterprise infrastructure to include, but not limited to routers, switches, firewalls, proxy servers, encryption devices, intrusion prevention systems, firewalls, WAN optimization appliances, monitoring systems. Ensure disaster recovery and business resumption plans are cumulative, current, and feasible. Periodically validate and document the testing of contingency plans. Ensure security through access controls, backups, and configuration. Upgrade systems with new releases and models; take ownership for security patch management of infrastructure software and hardware Develop expertise to train staff on new technologies. Develop technical documentation, manuals, and network diagrams for systems and software support. Document initiatives using approved Change Management procedures. Document and provide sustainable training on the configuration, maintenance, and daily operation of enterprise infrastructure. ADDITIONAL RESPONSIBILITIES: Project a positive attitude during all contacts with members and team members that is consistent with Credit Union 1's mission statement and core values. Meets the current standards established for the department or branch in the completion of all assigned duties. Perform other duties as assigned QUALIFICATIONS: Bachelor's degree in computer science or related field, professional certification (CCIE, Palo Alto, MCSE, etc.), and 2-years demonstrated experience designing, implementing, and supporting enterprise infrastructure. Experience in lieu of education will be considered. Demonstrate physical and logical network infrastructure support and design Prior experience with network performance and capacity planning. Prior experience with network wiring topology support and design. Switching, routing, and VoIP technologies. Working knowledge with Computer based operating systems including desktop and server OR products (i.e. Microsoft, Linux, etc.). Organizational and follow-up skills required for tracking issues and resolution. Must have good written and verbal communication skills and the ability to deal effectively with credit union personnel at all levels as well as outside entities. Must be able to work independently. Responsible for abiding and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign assets control laws and regulations (OFAC). Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense. To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Credit Union 1 does not provide visa sponsorship. Only applicants who meet the minimum requirements for this position will be considered for an interview. This position is open until filled. Thank you for your interest in the opportunity with Credit Union 1! Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening. EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue after Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at ************ or dhs.gov/e-verify.com

Clinical Manager Reports To: Director of Residential Services Direct Report(s): Mental Health Clinicians, Substance Use Disorder Counselors, Case Manager, Peer Support Specialists, Floor Counselor Classification: Exempt; Salary; Full-Time Position Summary: The Clinical Manager provides day-to-day leadership and oversight of clinical practice within VOA Alaska's youth residential and withdrawal management services. The Clinical Manager is responsible for clinical supervision, treatment quality, documentation and compliance, and clinical outcomes for youth served in the residential programs. Working in close partnership with the Director of Residential Services and the Program Manager - ARCH, the Clinical Manager ensures that assessment, treatment planning, services, and discharge planning align with VOA Alaska's clinical model of care and best practices in youth behavioral health and substance use treatment. The position provides clinical supervision or consultation to clinicians and clinical staff, supports clinical training and development, and uses clinical data and outcomes to guide improvements in care. The Clinical Manager influences the care that all youth and families receive by providing clinical feedback, guidance, and coaching that shapes day-to-day work in the milieu. In collaboration with the Program Manager and Residential Staffing Supervisor, the Clinical Manager reinforces the organization's philosophy and model of care in daily interactions, routines, groups, and responses to behavior so that youth and families experience consistent, trauma-informed, and developmentally appropriate care across roles and shifts. Responsibilities: Provide clinical leadership for ARCH's residential and withdrawal management services, ensuring practice aligns with VOA Alaska's philosophy and model of care. Oversee the quality of assessments, treatment plans, interventions, and discharge plans for youth and families in residential care. Provide clinical supervision and consultation to assigned clinicians, clinical staff, and interns, supporting ethical, effective, and growth-oriented practice. Offer clinical feedback and coaching to direct care staff and leaders to influence day-to-day interactions, routines, groups, and responses to behavior in the milieu. Help ensure that youth and families experience consistent, trauma-informed, developmentally appropriate care across roles and shifts. Monitor the timeliness and quality of clinical documentation, including assessments, treatment plans, progress notes, reviews, and discharge summaries. Ensure clinical documentation and practice meet organizational policies and external requirements, including Medicaid, DBH, DPH, CARF, and other applicable standards. Track and review key clinical outcomes and metrics, such as engagement, progress toward goals, completion, and readmissions, and recommend improvements based on these data. Support consistent use of evidence-informed interventions, curricula, and therapeutic activities that are appropriate for youth and young adults in residential treatment. Participate in and, when appropriate, facilitate case consultations, clinical team meetings, multidisciplinary staffings, and placement or screening discussions. Collaborate with the Director of Residential Services and the Program Manager to integrate clinical priorities into daily operations, including referrals, intakes, schedules, and transitions between levels of care. Support training and professional development for clinical staff, including identifying training needs, providing coaching and feedback, and supporting licensure or certification pathways. Assist with clinical components of audits, chart reviews, external reviews, and corrective action plans in collaboration with quality, compliance, and program leadership. Participate as a member of ARCH's leadership team in responding to safety, risk, and crisis situations and in broader program development and improvement efforts. Maintain and model strict client confidentiality and professional standards in accordance with 42 CFR Part 2, HIPAA, and VOA Alaska policies. Skills: Clinical leadership and supervision - Guides assessment, treatment planning, and intervention; provides effective clinical supervision or consultation to clinicians, clinical staff, and interns; promotes sound clinical judgment, ethical practice, and a culture of learning. Clinical quality and compliance - Understands and applies documentation standards, licensing and accrediting body requirements, and payer expectations; maintains high standards for clinical quality, timeliness, and accuracy of records and supports quality assurance activities. Coaching and practice development - Provides clear, practical clinical feedback to both clinicians and direct care staff; translates the organization's philosophy and model of care into day-to-day practice in the milieu and supports staff in adjusting their approaches with youth and families. Data-informed practice - Uses clinical outcomes and other metrics to inform decisions, identify trends, and guide improvements in care, documentation, and client experience. Collaboration and team facilitation - Works effectively with Program Managers, Directors, medical and psychiatric providers, and multidisciplinary teams; participates in and facilitates clinical meetings, case consultations, and staffings in a constructive and inclusive way. Trauma-informed, youth- and family-centered practice - Applies trauma-informed and culturally responsive approaches and supports staff in integrating these principles into residential services and interactions with youth, young adults, and families. Qualifications: Education - Master's degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, or a related behavioral health field is required. Licensure - An independent clinical license in Alaska, such as LCSW, LPC, LMFT, Psychologist, or equivalent, is required; supervision-eligible status is preferred when the role is expected to provide licensure supervision. Experience - Typically at least five years of post-master's clinical experience in behavioral health, including experience working with youth, young adults, and families in substance use and/or mental health treatment; two to three years of experience in a lead, senior clinician, or supervisory role is preferred; experience with Medicaid or similar payer requirements, documentation standards, and regulatory expectations in residential or similar settings is strongly preferred. Other requirements - Must be able to pass all required background checks and clearances; must demonstrate a commitment to trauma-informed and culturally responsive care and maintain required licenses in good standing; a valid driver's license and reliable transportation are required if travel between sites or to community partners is needed; must be able to work occasional flexible hours, including evenings or weekends, as program needs require. Acknowledgement Every effort has been made to identify the essential functions of this position. However, this job description in no way states or implies that these are the only duties you may be required to perform. The omission of specific descriptions of duties does not exclude them from the position if the work is similar, related or can be considered essential to this position.

Title: Development Associate Reports to: Development Director Status: Full-time, Non-Exempt Compensation: $25.80-$28.00 per hour The Development Associate is an integral member of our fundraising team and plays a key role in deepening donor engagement, executing multi-channel fundraising campaigns, and supporting major fundraising initiatives that sustain our mission. This position is ideal for a resourceful, detail-oriented, and strategic team-player who thrives in a collaborative environment, enjoys connecting with supporters, and can manage multiple priorities with professionalism and creativity. The Development Associate will work closely with the Fundraising Coordinator, Development Director, Co-Executive Directors and Communications staff to strengthen donor cultivation, stewardship, and retention, helping to grow a robust and values-aligned base of individual and institutional supporters. Organizational Overview: The Alaska Center engages, empowers, and elects Alaskans to stand up for clean air and water, healthy communities, and a strong democracy. We are working to transition our state from an extractive economy to an equitable, just, and clean energy economy in which all Alaskans can thrive. We advocate for the protection of salmon habitat, clean energy solutions in the face of rapid climate change, and amplifying Alaskans' voices in the public process. Our sister organization The Alaska Center Education Fund provides education and leadership development for children, youth and adults, and promotes civic engagement. Primary Responsibilities include, but are not limited to: Fundraising Strategy & Implementation Collaborate with the Development team to execute The Alaska Center and The Alaska Center Education Fund's annual fundraising plan. Develop and implement grassroots fundraising campaigns across multiple channels, including direct mail, email, digital outreach, and peer-to-peer engagement, with approval from the Development Director, to grow our donor base Oversee and grow the Sustaining Donor (monthly giving) program, ensuring strong retention and personalized donor stewardship. Draft and edit fundraising appeals, newsletters, donor updates, social media, and event collateral. Play a lead role in the planning and implementation of our annual Auction and Celebration, managing silent auction systems, procurement, and assisting with overall event logistics. Support grant-related tasks, including tracking deliverables, compiling reports, and drafting/reviewing proposal content when needed. Donor Data & Relationship Management Maintain accurate and comprehensive donor records in EveryAction and other CRM tools. Track donor interactions, donation histories, and stewardship activities to support portfolio management. Produce reports to inform fundraising strategies and measure progress. Create and manage online giving through EveryAction ensuring that donors trust the process, giving feels easy, with clear confirmation of completed gifts. Gift Processing & Stewardship Process and record contributions across multiple platforms and entities (C3 and C4). Produce timely and personalized thank-you letters and acknowledgments, with seasonal or campaign-specific updates. Support major donor stewardship by preparing personalized packets, donor updates, and event follow-up communications. Required Skills and Qualifications: 2 years of professional experience in nonprofit fundraising, donor relations, communications, or related fields. Proven ability to manage and execute multiple fundraising projects and campaigns. Strong written communication and storytelling skills, with an ability to convey mission-driven impact. Experience using CRM databases (EveryAction preferred) for donor tracking, segmentation, and reporting. Highly organized with strong attention to detail, data accuracy, and follow-through. Collaborative team player who enjoys cross-departmental coordination and relationship-building. Commitment to equity and inclusion in philanthropy and community engagement. Preferred skills: Experience with EveryAction/VAN Experience with event management software (Auctria, or similar). Familiarity with C3/C4 fundraising compliance or political/nonprofit hybrid structures. Comfort using Slack and Google Suite Creative mindset with the ability to craft compelling fundraising communications. Even if you don't meet 100% of the qualifications, we encourage you to apply! Please feel free to reach out to Alison Lum, Development Director if you have any questions or would like to discuss the position further. This is a full-time hybrid position based in Anchorage, Alaska. During the first three months of employment, in-person work in the office is required to support onboarding, training, and relationship-building. After the initial three-month period, the position transitions to a hybrid schedule, requiring a minimum of 3 days per week in the office, with the remaining time worked remotely. Position and Salary are dependent on experience, with a generous and competitive benefits package. Alaska Center staff have access to professional development opportunities, including training and support. The Alaska Center provides a supportive work environment with excellent benefits and incentives. The Alaska Center is an equal-opportunity employer. Employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, age, national origin, marital status, citizenship, disability, veteran status, or any other protected characteristic as established under law. We are committed to supporting, centering, and working with Black, Indigenous, and People of Color, Working-Class and Low-Income people, Women, LGBTQIA2+ people, and Disabled people in addressing the many crises that impact us. We strongly encourage people with these identities or who are members of other marginalized communities to apply. To Apply: Please complete the form linked here, including submitting all requested materials. In your cover letter, be sure to address how your qualifications match the job description and why you want to work for our organization in your cover letter.

We're looking for a detail oriented and solutions-driven Enterprise Infrastructure Technician to help support and maintain our organization's enterprise infrastructure. In this role, you'll be the first point of contact for technical support - troubleshooting hardware and software issues, ensuring optimal system performance, and helping integrate new tools and services that keep our operations running smoothly. The selected candidate will take ownership of resolving service requests within their scope and ensure timely escalation of issues that may require additional support. This position is based on-site at our Abbott Headquarters (1941 Abbott Rd.) Pay Range: $30.71 - $46.57 ESSENTIAL JOB FUNCTIONS: Respond promptly to credit union employee requests for technical assistance via sanctioned communication channels. Analyze, triage, resolve or escalate incoming support requests. Apply organizational service standards to end-user interactions to ensure consistent high-quality customer service. Ensure compliance with organizational policies and standards. Performs other duties as assigned. ADDITIONAL RESPONSIBILITIES: Project a positive attitude during all contacts with members and team members that is consistent with Credit Union 1's mission statement and core values. Meets the current standards as established for the department or branch in the completion of all assigned duties. Perform other duties as assigned. QUALIFICATIONS: A high school diploma or equivalent. 1-2 years of IT troubleshooting experience and experience in the financial industry preferred. Able to obtain IT-related certification within 6 months of hire. Must be familiar with Active Directory and Windows environment. Proficient verbal and written and verbal communication skills are . A professional and courteous demeanor. Must be able to communicate with credit union staff and the public in a tactful and confidential manner. Must also be able to work a flexible schedule including weekends, mornings, nights and holidays. Responsible for abiding and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign assets control laws and regulations (OFAC). Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense. To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Credit Union 1 does not provide visa sponsorship. Only applicants who meet the minimum requirements for this position will be considered for an interview. This position is open until filled. Thank you for your interest in the opportunity with Credit Union 1! Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening. EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at ************ or dhs.gov/e-verify.com

Job Description Credit Union 1 is looking for a member focused Teller to join our team! Our Tellers are the heart of our branches, ensuring warm and positive experiences for every member who walks through our doors. In this role, the Teller will support members with everyday financial needs, answer questions, and guide them toward tools and services that can make their financial lives easier. If you love working with people, enjoy learning new things, and want to grow your career with an organization that puts community at the center of everything we do, we'd love to meet you. Pay Range: $20.83/hr. - $29.06/hr. ESSENTIAL JOB FUNCTIONS: Demonstrates ownership of transactions processed and provides excellent service with every member interaction. Assists members with a variety of transactions including deposits, payments, withdrawals, and transfers. Provides member service in an efficient, accurate, confidential and professional manner. Researches and resolves member account issues. Maintains thorough documentation for all member transactions as required by credit union policies and procedures. Files documents appropriately in compliance with the credit union's procedures and retention policy. Educates members on technologies offered by the credit union such as ATM/ITM functionality, DocuSign, Online Access, Mobile Deposit, Bill Pay, Mobile Wallet etc. Explains the features and benefits of credit union products and services to members and makes recommendations that meet their needs. Reviews suspicious or unusual transactions and items. Processes transactions within defined transaction limits. Maintains up to date knowledge of security procedures and uses sound judgement to identify and deter potential fraudulent requests. Adheres strictly to safety and security policies. Effectively performs branch or department opening and closing duties as assigned. Prepares and balances daily summary for all cash, checks, and other negotiable instruments, if applicable. ADDITIONAL REQUIREMENTS: Remains up to date and educated on products, services, and marketing promotions to best match the members' needs. Works with Service Manager to develop and improve member service skills focused on excellent service and value. Multi-tasks by working with multiple software programs to accurately complete requests, while communicating with members. Meets or exceeds individual key performance indicators (KPIs) and contributes to branch or departmental goals and standards. Projects a positive and proactive attitude with members and employees consistent with Credit Union 1's mission and core values to maintain and contribute to a high level of member service. Adheres to the credit union's dress code policy. Professional appearance is required. Performs other duties as assigned. QUALIFICATIONS: High school graduate or equivalent A minimum of six months of financial institution, cash handling, call center, customer service or sales experience is required. Excellent communication skills, with the ability to build relationships with members through all channels. Ability to effectively communicate one-on-one and in a group setting. Ability to remain calm when helping difficult and/or upset members. Must project a positive attitude and proactively evaluate and present credit union products and services that best meet a person's financial needs. Must have strong organizational skills and the ability to adjust priorities to meet deadlines in a fast-paced environment. Responsible for abiding by and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign asset control laws and regulations (OFAC). Only applicants who meet the minimum requirements for this position will be considered for an interview. This position is open until filled. Thank you for your interest in the opportunity with Credit Union 1! Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening. EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue after Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at ************ or dhs.gov/e-verify.com