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Credit union manager skills for your resume and career

Updated January 8, 2025

3 min read

Quoted expert

Dr. JP Krahel Ph.D.

Below we've compiled a list of the most critical credit union manager skills. We ranked the top skills for credit union managers based on the percentage of resumes they appeared on. For example, 14.9% of credit union manager resumes contained member service as a skill. Continue reading to find out what skills a credit union manager needs to be successful in the workplace.

15 credit union manager skills for your resume and career

1. Member Service

Member Sеrvісе іѕ rеѕроnѕіblе for assisting, receiving, and rеѕроndіng to іnԛuіrіеѕ, concerns, rеԛuеѕtѕ, аnd complaints from members аnd prospective members іn order tо undеrѕtаnd contractor policies аnd рrосеdurеѕ.

Here's how credit union managers use member service:

Served members in numerous capacities - loan representative, member service representative and marketing representative as needed.
Managed teller personnel, member services, cash and deposit management, and loan origination and loan collections and portfolio management.

2. Loan Applications

A loan application is a form of request presented by a person to a financial institution for the approval of a loan. This application form carries detailed information regarding the petitioner's identification information, financial competence, and sources of income that indicate whether he can return the loan back or not.

Here's how credit union managers use loan applications:

Opened new accounts and serviced existing accounts, processed loan applications and funds disbursements, answered member questions and correspondence.
Obtained and processed and disbursed checks for signature, auto, and recreational vehicle loan applications.

3. Financial Institutions

Financial Institutions come in all sizes, forms, and are meant for all sorts of purposes. Some only keep money, some only trade it, some focus on extending loans, some work with only other financial corporations or regular business and companies, and some are built to be useful and multi-purpose. A central bank, for example, is a banking institution meant to keep an eye on other banks and ensure that no laws or rules are broken or bent.

Here's how credit union managers use financial institutions:

Supervised financial institutions and prepared for external audit.
Prepared and filed annual supervisory reports for Department of Financial Institutions Checked credit histories on members of the Credit Union.

4. Cash Management

Here's how credit union managers use cash management:

Supervised and administered treasury requirements that included cash management and financial related reports to senior management.
Directed credit and cash management functions for YKK-USA and affiliates worldwide with annual sales of $255 million.

5. Credit Unions

Here's how credit union managers use credit unions:

Developed profitable dealer network and established or enhanced relationships between area credit unions and dealers.
Participate and/or lead in special projects, implement, maintain and conduct initial and ongoing training programs for client credit unions.

6. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how credit union managers use payroll:

Balanced and keypunched payroll deductions.
Budgeted students and faculty payroll and expenses as well as made weekly schedules and changes when conflicts or unforeseen circumstances arise.

7. Financial Reports

Here's how credit union managers use financial reports:

Prepared calculations for final manufacturing costs for products from raw materials to finished machinery for financial reports and for customer pricing.
Focused on database management, producing monthly financial reports/statements and delinquent account processing for a $2 million portfolio.

8. Credit Card

A type of card issued by banks and other financial institutions, that enable users to manage and borrow their finances is called a credit card. The funds borrowed from a financial institution through a credit card are meant to be paid back along with certain amounts of interest imposed by the bank.

Here's how credit union managers use credit card:

Trained associates to strategically monitor/authorize credit card charges based on customer financial review to evaluate potential risks.
Automated and improved manual Accounting processes including Trade Receivables Reviews and Credit Card Processing.

9. ACH

Automated Clearing House, ACH is a computerized electronic network to process, coordinate and manage transactions (credit and debit) and automated money transfers between banks and other financial institutions without the use of paper checks, electronic transfers, credit cards, or cash networks. The ACH network is regulated by the federal government and managed by the National Automated Clearing House Association (NACHA).

Here's how credit union managers use ach:

Pull daily ACH, wire, and direct deposit payments, and create receipts for payments in IFS system.
Process daily ACH transactions for over 200 customers totaling over $1,000,000 daily.

10. Collection Policies

Here's how credit union managers use collection policies:

Developed, recommended and implemented financial policies and procedures.Restructured delinquent loans and collection policies.
Directed corporate credit and collection operations by implemented collection policies and procedures to regional warehouse managers and company store managers.

11. Balance Sheet

Here's how credit union managers use balance sheet:

Prepare balance sheet, income statements and departmental reports.
Chair of Asset/Liability Committee (managed credit union long and short term risk to the balance sheet).

12. ATM

ATM (Automated Teller Machine) refers to an electronic banking system that enables the customers to initiate and complete transactions without queuing for aid from the teller within the branch.

Here's how credit union managers use atm:

Order currency for on site ATM balance on received daily reports.

13. Fixed Assets

Here's how credit union managers use fixed assets:

Maintained Fixed Assets records Employment: Corporate Credit Manager
Handled fixed assets, depreciation, and reconciliation

14. Bank Statements

Here's how credit union managers use bank statements:

Reconcile and balance the credit union's bank statements.
Balance three different bank statements.

15. Member Satisfaction

Here's how credit union managers use member satisfaction:

Ensured a good working relationship within the office, and within the whole Credit Union, to achieve member satisfaction.

What skills help Credit Union Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What technical skills for a credit union manager stand out to employers?

Dr. JP Krahel Ph.D.

Associate Professor of Accounting, Accounting Department Chair, Loyola University Maryland

First, Excel. It's the most basic, essential tool for the accounting professional. If you can come in on Day 1 knowing essential keyboard shortcuts, proper formula and reference use, and how to format a spreadsheet properly, you'll have an immediate advantage over your peers.

Second, believe it or not, is writing. People think that accounting is all about numbers, but really, it's less about the math (which Excel does for you) and more about being able to explain the deeper meaning behind the results. Can you explain complex depreciation methods to an audit client? Give bad news to a tax client in an understandable way? These are big deals.

Third is data analytics. Given the immense volume of data now available to firms, someone who can extract, clean, and present that data using modern software tools will have an edge. It's really another form of communication, and one that early-career accounting professionals would do well to familiarize themselves with before entering the workforce.

Do you want to know more?

List of credit union manager skills to add to your resume

The most important skills for a credit union manager resume and required skills for a credit union manager to have include:

Member Service
Loan Applications
Financial Institutions
Cash Management
Credit Unions
Payroll
Financial Reports

Credit Card
ACH
Collection Policies
Balance Sheet
ATM
Fixed Assets
Bank Statements

Member Satisfaction
Human Resources
Investment Portfolios
Business Development
Computer System

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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