Member Service Specialist jobs at Credit Union West - 170 jobs

Career paths start at $17/hr plus bonuses (this includes an hourly base rate of $16.50 and an on-site differential of 50 cents an hour) with 40 hour work weeks. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. This position may also require upselling of items from time to time. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here! What are the qualifications to be a Customer Service Representative at Afni? Six months of customer service experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States

Our client is seeking a Customer Service Specialist for a contract to hire opportunity in Scottsdale Arizona. This role is ideal for a high-energy, people-driven professional who is passionate about growth, connection, and delivering exceptional customer experiences in a fast-paced, personal development-focused environment. Company Profile: Professional Services In buisness over 20 years Customer Service Specialist Your Role: This Customer Service Specialist role is focused on building relationships, fostering engagement, and ensuring customers feel supported, inspired, and accountable to their growth. The Customer Service Specialist will play a critical role in customer experience, community building, and ongoing enrollment support. Serve as a primary Customer Service Specialist, delivering exceptional customer experience and engagement across programs and events Support live courses, calls, and events by welcoming customers, setting the tone, and ensuring readiness and participation Build and maintain strong, long-term customer relationships through consistent check-ins and accountability support Engage customers through social media and internal platforms to strengthen community, momentum, and connection Support growth initiatives by educating customers on continued development opportunities, referrals, and enrollment options Track customer engagement, maintain accurate records, and participate in team planning and debrief sessions Provide administrative and operational support to ensure seamless execution of customer-facing activities Customer Service Specialist Background Profile: 2+ years of experience in a Customer Service Specialist, Customer Support, Customer Success, or client-facing role Experience supporting live events, programs, or customer communities preferred Strong communication skills with a warm, confident, and professional presence High comfort level learning systems, databases, and internal processes Features and Benefits while On Contract: We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the Candidate Benefits tab. Features and Benefits of Client: Paid time off and paid holidays Medical Dental Vision Career growth and advancement opportunities Ongoing personal and professional development programs A high energy, people centered work environment

Our mission is to service with Integrity as Both an employer of choice to our associates and a strategic partner to our clients. IRI's vision is to become an industry leading staffing services organization by maintaining ethical business practices, a passion for customer service, a commitment to quality, and our continued efforts to exceed expectations. Job Description Title: CRM Specialist / Software Engineer Duration: Till December with greater possibility of extension Location: Scottsdale, AZ 85260. Description: · Senior CRM Specialist / Software Engineer needed for Microsoft Dynamics CRM upgrade & deployment. · Performs high-level software application development and serves as lead to support team for open ticket items and product upgrades. · Analyzes problems in terms of detailed requirements. Designs detailed flow charts. · Verifies program logic by preparing tests data for trial runs. Tests and debugs programs. Prepares run sheets for routine programs. · May also do coding from flow charts, assist in determining the causes of computer or program malfunctions, and confer with technical personnel in systems analysis and application planning. Requirements/Certifications: · Contractor will be able to work remotely from home once they are trained , and they will be required to come to the office 3-4 days a month , or as needed. · Resource needed to assist in a heavy backlog of projects, and to support a CRM upgrade and deployment. The ideal candidate will have strong skills in SQL Server , CRM Tools like Microsoft Dynamics (is desired, but not required), NET development skills , JavaScript , and database management & data integrity . · There are currently 1,000 users of CRM at Companywide. · Bachelor's degree required. Additional Information Job Type: Contract W2

Our mission is to service with Integrity as Both an employer of choice to our associates and a strategic partner to our clients. IRI's vision is to become an industry leading staffing services organization by maintaining ethical business practices, a passion for customer service, a commitment to quality, and our continued efforts to exceed expectations. Job Description Title: CRM Specialist / Software Engineer Duration: Till December with greater possibility of extension Location: Scottsdale, AZ 85260. Description: · Senior CRM Specialist / Software Engineer needed for Microsoft Dynamics CRM upgrade & deployment. · Performs high-level software application development and serves as lead to support team for open ticket items and product upgrades. · Analyzes problems in terms of detailed requirements. Designs detailed flow charts. · Verifies program logic by preparing tests data for trial runs. Tests and debugs programs. Prepares run sheets for routine programs. · May also do coding from flow charts, assist in determining the causes of computer or program malfunctions, and confer with technical personnel in systems analysis and application planning. Requirements/Certifications: · Contractor will be able to work remotely from home once they are trained, and they will be required to come to the office 3-4 days a month, or as needed. · Resource needed to assist in a heavy backlog of projects, and to support a CRM upgrade and deployment. The ideal candidate will have strong skills in SQL Server, CRM Tools like Microsoft Dynamics (is desired, but not required), NET development skills, JavaScript, and database management & data integrity. · There are currently 1,000 users of CRM at Companywide. · Bachelor's degree required. Additional Information Job Type: Contract W2

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. - Perform routine data entry and validation tasks. - Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties. - Interact with multiple departments to expedite processing and/or issue resolution. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a plus. - General understanding of applicable Federal, State, and Local Mortgage Regulations a plus. Skills and Job-Specific Competencies: - Capable communicator (written and oral). - Strong negotiation skills with the ability to effectively resolve problems. - Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.). Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141855 ### Place of Work On-site ### Requisition ID 141855 ### Application Email ****************************

Overnight Customer Service Representative Employment Type: Full-time, Overnight - $19/hr, +$1000 New Hire bonus Supporting: Customer Service About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. Here's What the Job Really Looks Like You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. How You'll Make an Impact Guide customers through questions, concerns, or challenges they encounter while using the product or service Listen actively to understand the root of the issue and provide clear, effective solutions Record detailed call information for auditing, reporting, and follow-up purposes Maintain and update customer records to ensure accurate and current information Identify opportunities to introduce customers to new or enhanced services that meet their needs Provide recommendations and guidance in a way that adds value and enhances the overall customer experience Ongoing usage of phone and computer systems What'll Set You Up for Success Required: Financial experience is preferred Overnight availability required High school diploma or GED Must live within 25 miles from 1650 S. Research Loop Tucson, AZ Strong computer navigational skills Familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Exceptional listening/comprehension skills Professional and Courteous 6 months of customer service or sales experience preferred For Internal Candidates: Must not be on any corrective action or performance plans Must have held your current position for 6+ months Must have relevant industry/program experience Location Note: We're currently hiring for this position in Tucson, Arizona. Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day. What We Offer: Health, dental, and vision coverage with HSA options Paid time off Flexible pay options: daily or weekly pay 401(k) retirement plan Leadership development programs that really grow your career Open access courses through Alorica Academy Paid training and tuition reimbursement Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more Employee assistance program for personal and professional support Additional voluntary benefits to meet your individual needs Our Values Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Apply Today! Equal Opportunity Employer - Veterans/Disabled DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. #AloricaJobs #CallCenter #CustomerServiceJobs

A Service Specialist - FAST provides various administrative support services that may include; copy, print, mail, hospitality, facilities and receptionist services. This unique and client facing position allows the employee to support multiple Epiq accounts in the local market. Essential Job Responsibilities Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule Copy Services includes accurately producing copy, print, and scan projects per written instructions Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspects and ensures that all rooms are clean, stocked with supplies and ready for continual use. Organizes and distributes client kitchen supplies. Maintains inventory control and order supplies as needed Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns Flexibility of a weekly work schedule to cover for absences and vacations. Will include potential schedule changes and work locations Qualifications & Requirements High School Diploma or GED 1+ years' work experience in a customer services field Ability to multitask with attention to detail Ability to resolve issues with professionalism and tact Ability to lift or move 40 lbs. or greater Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs Ability to walk, bend, kneel, stand or sit for an extended period of time Preferred Shift: Shift May Vary The Compensation range for this role is 17.98 to 21.57 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

A Document Services Specialist will be providing a valuable function helping our clients streamline their administration of business operations. This position is located at an Epiq facility and works a hybrid schedule after 90 days of employment. RESPONSIBILITIES Create, revise, reformat, and convert documents using various support software including Microsoft Office applications, PDF editing tools, and transcription software Prepare and edit complex documents, spreadsheets, charts Provide coordination and administrative support for special projects Efficient handling of time sensitive and confidential materials Perform document diagnostic activities related to troubleshooting documents inconsistencies Create and/or revise work product using direct keyboard entry, scanner or electronic conversion methods of input; transcribes audio and digital dictation including deposition transcripts as required Spell check, proofread and/or cross-check documents to ensure accuracy and completeness Strive to increase skillset knowledge level by participating in company training courses, research, and onsite training sessions REQUIREMENTS HS Diploma or GED 1+ year working in document outsourcing or legal industry preferred Ability to learn the responsibilities listed above through a combination of in-person training, remote training, and self-guided learning Ability to multi-task with strong attention to detail Strong initiative required; ability to work independently with minimal direct supervision Working knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint) Experience working with Adobe Acrobat or Kofax for the manipulation of PDF files a plus The Compensation range for this role is 21.87 to 24.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

A Document Services Specialist will be providing a valuable function helping our clients streamline their administration of business operations. This position is located at an Epiq facility and works a hybrid schedule after 90 days of employment. RESPONSIBILITIES Create, revise, reformat, and convert documents using various support software including Microsoft Office applications, PDF editing tools, and transcription software Prepare and edit complex documents, spreadsheets, charts Provide coordination and administrative support for special projects Efficient handling of time sensitive and confidential materials Perform document diagnostic activities related to troubleshooting documents inconsistencies Create and/or revise work product using direct keyboard entry, scanner or electronic conversion methods of input; transcribes audio and digital dictation including deposition transcripts as required Spell check, proofread and/or cross-check documents to ensure accuracy and completeness Strive to increase skillset knowledge level by participating in company training courses, research, and onsite training sessions REQUIREMENTS HS Diploma or GED 1+ year working in document outsourcing or legal industry preferred Ability to learn the responsibilities listed above through a combination of in-person training, remote training, and self-guided learning Ability to multi-task with strong attention to detail Strong initiative required; ability to work independently with minimal direct supervision Working knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint) Experience working with Adobe Acrobat or Kofax for the manipulation of PDF files a plus The Compensation range for this role is 21.87 to 24.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Ubicación: En el lugar 1650 South Research Loop, Tucson, AZ, 85710, EE. UU. Tipo de empleo: A tiempo completo, $18/h, +$1000 de bonificación para nuevos empleados poyo: Atención al cliente Idioma: Debe ser fluido tanto en inglés como en español. Certificación bilingüe completada en el momento de la entrevista. Location: On-site at 1650 South Research Loop, Tucson, AZ, 85710, US Employment Type: Full-time, $18/hr, +$1000 New Hire bonus Supporting: Customer Service Language: Must be fluent in both English & Spanish. Bilingual certification completed at the time of interview. Sobre nosotros Somos el mayor proveedor de CX propiedad de minorías, ofreciendo experiencias digitales y centradas en las personas para algunas de las marcas más respetadas del mundo. Durante más de 25 años, hemos estado ayudando a las empresas a resolver sus mayores retos en la experiencia del cliente, y lo hacemos mejor que nadie. Como uno de los mejores lugares para trabajar, nos tomamos en serio crear un entorno donde las personas se muestren como son auténticas. Lo que significa que cuando tú tienes éxito, todos lo tenemos. Así es como es realmente el trabajo Eres un solucionador de problemas nato que se lleva bien con la gente. Sabes cómo escuchar lo que alguien realmente pide (no solo lo que dice), y puedes explicar las soluciones de una forma que tenga sentido. Mantienes la calma bajo presión, eres lo suficientemente detallista para mantener la información precisa y realmente te importa dejar a los clientes mejor que cuando se puso en contacto. Si eso te suena, este puesto encaja perfectamente. About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. Here's What the Job Really Looks Like You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. Cómo vas a causar impacto * Orientar a los clientes ante preguntas, preocupaciones o desafíos que enfrentan al usar el producto o servicio * Escuchar activamente para entender la raíz del problema y ofrecer soluciones claras y efectivas * Registrar información detallada de las llamadas para fines de auditoría, informes y seguimiento * Mantener y actualizar los registros de los clientes para garantizar información precisa y actualizada * Identificar oportunidades para presentar a los clientes servicios nuevos o mejorados que satisfagan sus necesidades * Ofrecer recomendaciones y orientación de una manera que aporte valor y mejore la experiencia global del cliente * Uso continuo de teléfonos e ordenadores How You'll Make an Impact * Guide customers through questions, concerns, or challenges they encounter while using the product or service * Listen actively to understand the root of the issue and provide clear, effective solutions * Record detailed call information for auditing, reporting, and follow-up purposes * Maintain and update customer records to ensure accurate and current information * Identify opportunities to introduce customers to new or enhanced services that meet their needs * Provide recommendations and guidance in a way that adds value and enhances the overall customer experience * Ongoing usage of phone and computer systems Qué te preparará para el éxito Obligatorio: * Fluidez tanto en inglés como en español * Diploma de secundaria o GED * Debe residir a menos de 25 millas de 1650 S. Research Loop Tucson, AZ * Sólidas habilidades de navegación informática * Familiaridad con aplicaciones de Microsoft Office (Word, Excel) * Excelentes habilidades de comunicación oral y escrita * Habilidades excepcionales de comprensión auditiva * Profesional y Cortés * Se prefieren 6 meses de experiencia en atención al cliente o ventas Para candidatos internos: * No debe estar en ningún plan de acción correctiva ni de rendimiento * Debe haber ocupado tu puesto actual durante 6+ meses * Debe tener experiencia relevante en la industria o en el programa Nota de ubicación: Actualmente estamos contratando para este puesto en Tucson, Arizona. What'll Set You Up for Success Required: * Fluent in both English and Spanish * High school diploma or GED * Must live within 25 miles from 1650 S. Research Loop Tucson, AZ * Strong computer navigational skills * Familiarity with Microsoft Office applications (Word, Excel) * Excellent oral and written communication skills * Exceptional listening/comprehension skills * Professional and Courteous * 6 months of customer service or sales experience preferred For Internal Candidates: * Must not be on any corrective action or performance plans * Must have held your current position for 6+ months * Must have relevant industry/program experience Location Note: We're currently hiring for this position in Tucson, Arizona. Por qué Alorica? Nuestra cultura se refleja en cómo trabajamos juntos, nos apoyamos mutuamente y estamos presentes para nuestros clientes. Somos lo suficientemente valientes como para desafiar cómo siempre se han hecho las cosas, comprometidos con ofrecer resultados que importan y apasionados por crear experiencias para el cliente que realmente funcionen. TIDE es nuestro grupo de conexión construido en torno a conversaciones reales, experiencias compartidas y un sentido genuino de pertenencia. MLBA (Making Lives Better at Alorica) es nuestra organización sin ánimo de lucro dirigida por empleados, donde los equipos locales recaudan fondos y apoyan a colegas y comunidades cuando más importa. No solo hablamos de cultura: la construimos, la vivimos y seguimos mejorando la vida cada día. Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day. Lo que ofrecemos: * Cobertura sanitaria, dental y de visión con opciones HSA * Tiempo libre remunerado * Opciones de pago flexibles: pago diario o semanal * Plan de jubilación 401(k) * Programas de desarrollo de liderazgo que realmente hacen crecer tu carrera * Cursos de acceso abierto a través de la Academia Alorica * Formación remunerada y reembolso de matrícula * Descuentos para empleados en alimentos, viajes, seguros, planes de telefonía, salud y bienestar, suministros para mascotas y más * Programa de asistencia al empleado para apoyo personal y profesional * Beneficios voluntarios adicionales para satisfacer tus necesidades individuales Nuestros valores Audaz - Desafiamos las convenciones y asumimos riesgos inteligentes Implacable - Entregamos resultados, cueste lo que cueste Conectados - Trabajamos como One Alorica porque juntos somos más fuertes Cierto: Aparecemos como nosotros mismos todos los días, Listo para unirte a nosotros? Si buscas un lugar donde tu trabajo importe, tu voz sea escuchada y puedas construir una carrera de verdad, hablemos. ¡Solicita hoy! Empleador de Igualdad de Oportunidades - Veteranos/Discapacitados AVISO: La información anterior ha sido diseñada para indicar la naturaleza general y el nivel de trabajo realizado por los empleados en esta clasificación. #AloricaJobs #CallCenter #CustomerServiceJobs What We Offer: * Health, dental, and vision coverage with HSA options * Paid time off * Flexible pay options: daily or weekly pay * 401(k) retirement plan * Leadership development programs that really grow your career * Open access courses through Alorica Academy * Paid training and tuition reimbursement * Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more * Employee assistance program for personal and professional support * Additional voluntary benefits to meet your individual needs Our Values Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Apply Today! Equal Opportunity Employer - Veterans/Disabled DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. #AloricaJobs #CallCenter #CustomerServiceJobs

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada. Call Center Customer Service Representative If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits. This position is at our Arizona Call Center located in Tempe, AZ. Responsibilities Hiring immediately, which may include Saturdays and Sundays. Bilingual skills preferred, but not required. This is a full-time customer service position at Roto-Rooter's Phoenix area Call Center. Be the first point of contact with our customers. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems. Data entry, including customer contact information and relevant details concerning their plumbing problems. Schedule a service call based on customer's availability and convenience. Discuss additional services and products we have available that may be helpful. Be a trusted informational resource for Roto-Rooter customers. Requirements Bilingual skills are a plus! Strong customer service focus AS400 knowledge is preferred Prior call center experience is helpful Able to work in a fast-paced environment Excellent oral and written communication skills A Working knowledge of Microsoft Word and Excel programs Self-starter who is organized and thorough with attention to detail Benefits At Roto-Rooter, we believe our most significant investment is in our employees. We prioritize the health and well-being of our team and their families. That's why we offer an extensive employee benefit package including: Medical insurance with a Prescription Drug Card Accident and Critical Illness Insurance Dental Insurance Vision Insurance Paid Vacation Paid Training Life Insurance Matching 401K Retirement Savings Plan Tuition Reimbursement Profit Sharing Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Advertising Tags ACC1 #LI-SB2 #LI-ONSITE Not ready to apply? Connect with us for general consideration.

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada. Call Center Customer Service Representative If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits. This position is at our Arizona Call Center located in Tempe, AZ. Responsibilities Hiring immediately, which may include Saturdays and Sundays. Bilingual skills preferred, but not required. This is a full-time customer service position at Roto-Rooter's Phoenix area Call Center. Be the first point of contact with our customers. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems. Data entry, including customer contact information and relevant details concerning their plumbing problems. Schedule a service call based on customer's availability and convenience. Discuss additional services and products we have available that may be helpful. Be a trusted informational resource for Roto-Rooter customers. Requirements Bilingual skills are a plus! Strong customer service focus AS400 knowledge is preferred Prior call center experience is helpful Able to work in a fast-paced environment Excellent oral and written communication skills A Working knowledge of Microsoft Word and Excel programs Self-starter who is organized and thorough with attention to detail Benefits At Roto-Rooter, we believe our most significant investment is in our employees. We prioritize the health and well-being of our team and their families. That's why we offer an extensive employee benefit package including: Medical insurance with a Prescription Drug Card Accident and Critical Illness Insurance Dental Insurance Vision Insurance Paid Vacation Paid Training Life Insurance Matching 401K Retirement Savings Plan Tuition Reimbursement Profit Sharing Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Advertising Tags ACC1 #LI-SB2 #LI-ONSITE

M-F 9:30am-6pm (local Client time); (8:30am-5pm DST) *Please make sure your candidates are 100% available for both times as the shift moves with DST The purpose of the Customer Service Representative (CSR) is to meet or exceed the customer's expectations by assessing our customer's needs, assigning priorities, and triaging the information to the appropriate resources. (Customers may include patients, medical professionals, and family members.) The CSR will be able to function in a multidisciplinary team to provide information about the services that are offered by Patient Services. - Act as first point of contact with patients by carefully evaluating the purpose of the call, carefully assessing their purpose, prioritizing their handling, and triaging the calls if indicated. Maintain information regarding Patient Services initiatives and explain them to our customers when appropriate. - Enroll new customers to Patient Services. - Record activities in the patient database and follow up to secure services (such as product training, mailing of promotional materials, etc.) for our customers by contacting physician's offices, pharmacies, and other external entities to ensure patient's needs are being met. - Complete various special projects as required **Requirements:** - Previous work experience in Specialty Pharmacy or Customer Service - Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills - Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and "customer service" skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional "customer service" setting - Strong ability to multi-task and strong time management skills - Ability to function in a high-volume, fast-paced environment - Dependable and strong work ethic - Ability to accept and implement feedback and coaching **Specific type of experience preferred:** - Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience - Experience working in a health care/pharmaceutical industry environment - Understanding of challenges associated with patients' medical condition Important Skills: Accustomed to working in high call volume environment. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The purpose of the Customer Service Representative (CSR) is to meet or exceed the customer's expectations by assessing our customer's needs, assigning priorities, and triaging the information to the appropriate resources. (Customers may include patients, medical professionals, and family members.) The CSR will be able to function in a multidisciplinary team to provide information about the services that are offered by Patient Services. - Act as first point of contact with patients by carefully evaluating the purpose of the call, carefully assessing their purpose, prioritizing their handling, and triaging the calls if indicated. Maintain information regarding Patient Services initiatives and explain them to our customers when appropriate. - Enroll new customers to Patient Services. - Record activities in the patient database and follow up to secure services (such as product training, mailing of promotional materials, etc.) for our customers by contacting physician's offices, pharmacies, and other external entities to ensure patient's needs are being met. - Complete various special projects as required **Requirements:** - Previous work experience in Specialty Pharmacy or Customer Service - Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills - Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and "customer service" skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional "customer service" setting - Strong ability to multi-task and strong time management skills - Ability to function in a high-volume, fast-paced environment - Dependable and strong work ethic - Ability to accept and implement feedback and coaching **Specific type of experience preferred:** - Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience - Experience working in a health care/pharmaceutical industry environment - Understanding of challenges associated with patients' medical condition Important Skills: Accustomed to working in high call volume environment. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Oportun (Nasdaq: OPRT) is a mission-driven fintech that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $19.7 billion in responsible and affordable credit, saved its members more than $2.4 billion in interest and fees, and helped its members save an average of more than $1,800 annually. Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009. WORKING AT OPORTUN Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups. POSITION OVERVIEW Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future. RESPONSIBILITIES Welcome members with a warm greeting and provide quality member service. Seamlessly process all transactions, while following company policies & procedures and protecting our members' information. Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities. Enjoy informing and educating potential members about Oportun's services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include: Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun's services can help their customers. Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications; Actively engaging with people at and around Oportun's retail locations, encouraging store visits, and assisting with applications. Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications. Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed. Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members. Stand while assisting members; sitting is allowed during non-member-facing tasks. Occasionally unpack and store office or cleaning supplies. Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute. Be a role model for Oportun's Core Values: On a Mission, As One, to Make it Better, Now. REQUIRED QUALIFICATIONS Must be bilingual (English/Spanish). Must be outgoing, sales-focused, and enjoy speaking with people. Must love to help members, including prospective members through outreach and educational activities. Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks. Must have regular, reliable, and predictable attendance to support store operations. Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities. Ability to lift and/or move objects up to 25 pounds, as needed. Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads. Ability to organize and file paper documents. AS A VALUABLE MEMBER OF OUR TEAM, YOU'LL RECEIVE Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance Accident coverage Paid Time Off 16 paid hours (VTO) to participate in volunteer activities each year Employee Assistance Fund (OEAF) 401(k) retirement savings Travel Assistance Paid Training Competitive pay, plus sales incentives $$$ Growth opportunities Flexible schedules Opportunity to positively impact your community The base hourly rate for this full-time position is $17.00 - $18.00. Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting. Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.” We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate. California applicants can find a copy of Oportun's CCPA Notice here: ******************************************************* We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI's Internet Crime Complaint Center (IC3).

This person will be responsible for handling inbound and outbound emails with our homeowners as well as overflow inbound phone calls from our Client Engagement Team. This position plays a key role in ensuring that our homeowners receive the highest quality client service with their requests for research within our team, and critical contact center metrics are met. The ideal candidate thrives in a fast-paced environment, has great de-escalation skills, and is able to weave in and out of various parts of what is required within our business needs for Client Experience. You may be expected to flex between communication channels as the needs of the business change. Responsibilities ● Answer homeowner inquiries received from the contact center by conducting research and coordinating with back office teams for a resolution within a specific time frame to meet our Service Level Agreements for Client Experience. ● Respond via chat to homeowner inquiries received from the contact center by conducting research and coordinating with back office teams for a resolution within a specific time frame to meet our Service Level Agreements for Client Experience. ● Manage and respond to direct homeowner email inquiries with a sense of urgency and high caliber of quality. ● Handle inbound/outbound phone calls per department guidelines and standard operating procedures in a fast-paced environment. ● Guide homeowners through questions and issues with their Account, Payments, Loan Transfers, Insurance and Taxes (Escrow), and other transactional inquiries ● Deep dive research and resolve all levels of homeowner inquiries and issues; for example, escrow analysis breakdown, shortage review, misapplied payment, etc. ● Ensure customer satisfaction by providing homeowners with courteous, professional, and efficient email responses ● Communicate with various internal departments on a regular basis for homeowner-related inquiries for a swift resolution to their queries. *PLEASE READ* TRAINING (Mandatory Cannot miss a day). Must sign attendance contract at offer. Training will be 3 weeks on site Mon-Friday 9AM- 6PM. After Training Schedules will either be 7-4 or 9-6, based on agent preference. Pay will be $20.50 Skills Customer service, Call center, Mortgage, Loans, financial services, Mortgage Servicing, loan servicing, inbound and outbound calls, google suite, resolution skills, Data entry, Customer support, Finance, Banking, Closing, Bilingual Top Skills Details Customer service,Call center,Mortgage,Loans,financial services,Mortgage Servicing,loan servicing,inbound and outbound calls,google suite,resolution skills Additional Skills & Qualifications Ideal Experience ● 1-2 years of customer service experience preferred, with great attention to detail, both written and verbal. ● Google Suite experience preferred. ● Mortgage experience or servicing experience preferred ● Experience using CRM software (e.g., Zendesk) preferred ● Ability to multitask and navigate different platforms. Minimum Qualifications ● Can type 45 WPM or more with 90% accuracy. ● Solid computer skills, including typing and navigation. ● Strong written and verbal communication skills ● Excellent attention to detail. ● Ability to collaborate with other business areas. ● Ability to de-escalate customer issues. ● Minimum education requirement: High school diploma or GED equivalent required Experience Level Intermediate Level Job Type & Location This is a Contract to Hire position based out of Chandler, AZ. Pay and Benefits The pay range for this position is $20.50 - $20.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Chandler,AZ. Application Deadline This position is anticipated to close on Jan 14, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

This person will be responsible for handling inbound and outbound emails with our homeowners as well as overflow inbound phone calls from our Client Engagement Team. This position plays a key role in ensuring that our homeowners receive the highest quality client service with their requests for research within our team, and critical contact center metrics are met. The ideal candidate thrives in a fast-paced environment, has great de-escalation skills, and is able to weave in and out of various parts of what is required within our business needs for Client Experience. You may be expected to flex between communication channels as the needs of the business change. Responsibilities ● Answer homeowner inquiries received from the contact center by conducting research and coordinating with back office teams for a resolution within a specific time frame to meet our Service Level Agreements for Client Experience. ● Respond via chat to homeowner inquiries received from the contact center by conducting research and coordinating with back office teams for a resolution within a specific time frame to meet our Service Level Agreements for Client Experience. ● Manage and respond to direct homeowner email inquiries with a sense of urgency and high caliber of quality. ● Handle inbound/outbound phone calls per department guidelines and standard operating procedures in a fast-paced environment. ● Guide homeowners through questions and issues with their Account, Payments, Loan Transfers, Insurance and Taxes (Escrow), and other transactional inquiries ● Deep dive research and resolve all levels of homeowner inquiries and issues; for example, escrow analysis breakdown, shortage review, misapplied payment, etc. ● Ensure customer satisfaction by providing homeowners with courteous, professional, and efficient email responses ● Communicate with various internal departments on a regular basis for homeowner-related inquiries for a swift resolution to their queries. *PLEASE READ* TRAINING (Mandatory Cannot miss a day). Must sign attendance contract at offer. Training will be 3 weeks on site Mon-Friday 9AM- 6PM. After Training Schedules will either be 7-4 or 9-6, based on agent preference. Pay will be $20.50 Skills Customer service, Call center, Mortgage, Loans, financial services, Mortgage Servicing, loan servicing, inbound and outbound calls, google suite, resolution skills, Data entry, Customer support, Finance, Banking, Closing, Bilingual Top Skills Details Customer service,Call center,Mortgage,Loans,financial services,Mortgage Servicing,loan servicing,inbound and outbound calls,google suite,resolution skills Additional Skills & Qualifications Ideal Experience ● 1-2 years of customer service experience preferred, with great attention to detail, both written and verbal. ● Google Suite experience preferred. ● Mortgage experience or servicing experience preferred ● Experience using CRM software (e.g., Zendesk) preferred ● Ability to multitask and navigate different platforms. Minimum Qualifications ● Can type 45 WPM or more with 90% accuracy. ● Solid computer skills, including typing and navigation. ● Strong written and verbal communication skills ● Excellent attention to detail. ● Ability to collaborate with other business areas. ● Ability to de-escalate customer issues. ● Minimum education requirement: High school diploma or GED equivalent required Experience Level Intermediate Level Job Type & Location This is a Contract to Hire position based out of Tempe, AZ. Pay and Benefits The pay range for this position is $20.50 - $20.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tempe,AZ. Application Deadline This position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Member Service & Front Desk Associate Crunch Fitness in Gilbert, AZ is a multi-million dollar state of the art fitness facility. Looking to combine work, fitness and fun? Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. Job Overview: We are looking for a high energy, passionate fitness oriented, sales driven and fanatically customer service minded team members to join our growing staff. This position will play a critical role in the member service life cycle from learning about the club, joining, club service and upkeep, community outreach and various responsibilities and tasks to help promote the gym. Needs to have sales background and understanding of how to overcome sales objections. You will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties. You will become familiar with club operations, our services, amenities and be an advocate for growing the business as well. This responsible, detail-oriented individual will possess excellent customer service skills, quick learner, ability to multitask and communicate effectively with both staff and members. Need excellent understanding of business, cash processing procedures and computer skills are required. All member service representatives are required to participate in general cleanliness of the club daily, as well as community outreach and marketing. Must be fluent in English, possess strong reading and writing skills, and have computer and social media skills. Looking for individuals with open availability during mornings and evenings before settling into a steady schedule. Must be 18 years of age to apply with open availability, and able to work weekends. Job Responsibility: Membership sales Greet and direct members and guests as they enter the club, as well as when they exit. Provide assistant to members along with managing inquiries about club operations and policies. Check in all members and guests in accordance with company procedures Facilitate any messages on club software at member check-in Answer phones in courteous, helpful, professional manner Communicate special events to members and guests Maintain an atmosphere, which makes members feel welcome Facilitate all member requests or forward to a manager Assist the GM in member requests. Facilitate payment of member services in accordance with company procedures. Create a great guest experience by delivering a personalized, guest-centric tour of the club. Turn every guest club visit into a new member relationship by listening to guests' goals, presenting Crunch in a way that best connects with them, and establishing trust through a passion for fitness. Create an outstanding member experience; follow up with current members to see if they are achieving their fitness goals. Serve as a resource for their questions or concerns, and put them in touch with the right resources as appropriate to ensure members are getting to their fitness goals. Generate leads/new business through member promotions, leads, referrals, and guest passes. Attend events, flyer and call prospects. Help create local business relationships Maintain professionalism at all times Sell retail products Schedule member services: hydro massage, PT appt, tanning, etc Facilitate payment of member services in accordance with company procedures Know club facility, services, and schedules Maintain a clean and organized work area Assist in all projects as delegated by club management Follow all policies and procedures in the Employee Handbook Opening and closing duties Responsible for being current and effectively communicating all marketing campaigns to members and prospective members. Achieve desired daily, weekly and monthly sales goals Implement and support company programs and promotion to help generate new sales leads for optimum new membership growth. Assisting with child care if needed When not executing other job-related tasks, be present on the club floor and locker rooms, helping ensure a clean and safe environment, while developing relationships for prospecting. Monthly or Weekly Department Meetings Employee Training Meetings Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba , BodyWeb with TRX , Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. Please note: This job description was designed as a summary of the typical function of the job, and is not a comprehensive list of all possible job responsibilities. The tasks and duties might differ from those outlined above and other duties, as assigned may be part of the job. Compensation: $12.15/hr Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba , BodyWeb with TRX , Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

This person will be responsible for handling inbound and outbound emails with our homeowners as well as overflow inbound phone calls from our Client Engagement Team. This position plays a key role in ensuring that our homeowners receive the highest quality client service with their requests for research within our team, and critical contact center metrics are met. The ideal candidate thrives in a fast-paced environment, has great de-escalation skills, and is able to weave in and out of various parts of what is required within our business needs for Client Experience. You may be expected to flex between communication channels as the needs of the business change. Responsibilities ● Answer homeowner inquiries received from the contact center by conducting research and coordinating with back office teams for a resolution within a specific time frame to meet our Service Level Agreements for Client Experience. ● Respond via chat to homeowner inquiries received from the contact center by conducting research and coordinating with back office teams for a resolution within a specific time frame to meet our Service Level Agreements for Client Experience. ● Manage and respond to direct homeowner email inquiries with a sense of urgency and high caliber of quality. ● Handle inbound/outbound phone calls per department guidelines and standard operating procedures in a fast-paced environment. ● Guide homeowners through questions and issues with their Account, Payments, Loan Transfers, Insurance and Taxes (Escrow), and other transactional inquiries ● Deep dive research and resolve all levels of homeowner inquiries and issues; for example, escrow analysis breakdown, shortage review, misapplied payment, etc. ● Ensure customer satisfaction by providing homeowners with courteous, professional, and efficient email responses ● Communicate with various internal departments on a regular basis for homeowner-related inquiries for a swift resolution to their queries. *PLEASE READ* TRAINING (Mandatory Cannot miss a day). Must sign attendance contract at offer. Training will be 3 weeks on site Mon-Friday 9AM- 6PM. After Training Schedules will either be 7-4 or 9-6, based on agent preference. Pay will be $20.50 Skills Customer service, Call center, Mortgage, Loans, financial services, Mortgage Servicing, loan servicing, inbound and outbound calls, google suite, resolution skills, Data entry, Customer support, Finance, Banking, Closing, Bilingual Top Skills Details Customer service,Call center,Mortgage,Loans,financial services,Mortgage Servicing,loan servicing,inbound and outbound calls,google suite,resolution skills Additional Skills & Qualifications Ideal Experience ● 1-2 years of customer service experience preferred, with great attention to detail, both written and verbal. ● Google Suite experience preferred. ● Mortgage experience or servicing experience preferred ● Experience using CRM software (e.g., Zendesk) preferred ● Ability to multitask and navigate different platforms. Minimum Qualifications ● Can type 45 WPM or more with 90% accuracy. ● Solid computer skills, including typing and navigation. ● Strong written and verbal communication skills ● Excellent attention to detail. ● Ability to collaborate with other business areas. ● Ability to de-escalate customer issues. ● Minimum education requirement: High school diploma or GED equivalent required Experience Level Intermediate Level Job Type & Location This is a Contract to Hire position based out of Phoenix, AZ. Pay and Benefits The pay range for this position is $20.50 - $20.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Phoenix,AZ. Application Deadline This position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.