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Crescent Hotels & Resorts jobs in Palm Beach Gardens, FL

- 44 jobs
  • Conference Services Admin

    HEI Hotels & Resorts 4.3company rating

    Fort Lauderdale, FL job

    About Us Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Enjoy spectacular views of the ocean and Intercoastal Waterway and let the sound of lapping waves soothe your senses, day and night. Our associates love working here, and we think you will too! We offer free employee lunches, free parking, and monetary incentives based on Trip Advisor and GSS mentions, among other perks. Come find your home away from home and join the Westin team today! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview The Event Concierge acts as a liaison between the Event Manager/Onsite contact and Banquets. His/her role is to ensure the event runs smoothly and that any changes or last-minute requirements are met. Position Requirements: * Professional demeanor appropriate for a luxury environment. * Minimum of one year hospitality experience required. * Knowledge of CI-TY, Meeting Matrix, Word, and Excel. * Excellent customer service skills, superior interpersonal skills with acute sense of detail. * Ability to multi-task and work independently in a fast-paced environment. Responsibilities: * Anticipate needs and resolve them quickly and effectively. Maintain pleasant demeanor and composure with clients and Associates at all times. * Assist clients on-site with last minute situations or requests in a timely manner. * Inspect all function rooms prior to start of function to ensure setup is exactly as requested on Banquet Event Orders (BEO). * Assist in keeping the Conference Center clean and organized throughout the day. * Meet with Banquet Management each morning to communicate goals of the day and any challenges that they may foresee. * Meet with PM Event Concierge to discuss the groups in-house, any arriving groups, challenges and successes of the day. * Coordinate with the Event Manager/Client before function begins to confirm the assistance needed. * Coordinate any shipping of materials (boxes) back to client's office with client and relay the information to the Business Center. Qualifications and Skills * Hotel experience preferred. * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy. * Ability to access and accurately input information into a computer using Microsoft Office Suite software. * Typing proficiency at a minimum of 75 wpm with or without reasonable accommodation. * Ability to follow written and/or verbal instructions. * Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation. * Ability to set-up and maintain filing systems with or without reasonable accommodation. * Effective verbal and written communication skills. •Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $43k-71k yearly est. Auto-Apply 11d ago
  • Front Office Manager OEM

    Davidson Hospitality Group 4.2company rating

    Riviera Beach, FL job

    Property Description The reimagined beach escape is located on a pristine, four-mile stretch of Singer Island, Florida's hidden gem between Palm Beach and Jupiter and the eastern-most point in the state. Just steps away from turquoise blue ocean on one side and the calm waters of the Intracoastal on the other, The Singer offers an unmatched retreat on the Atlantic Coast with easy access via Palm Beach International Airport just 12 miles away. Formerly the Hilton Singer Island Oceanfront/Palm Beaches Resort, the property is being transformed from top to bottom, bringing to life a reimagination of all accommodations, lobby, common areas, pool deck, culinary offerings, meeting venues and social spaces, and more. Featuring 223 well-appointed guestrooms and suites, all with private outdoor balconies, The Singer Oceanfront Resort is poised to reshape the leisure Palm Beach getaway, offering touchpoints into Singer Island's unique history while elevating the guest experience for a fresh, modern perspective on Florida's Atlantic Coast., With a refreshed focus that weaves together rich local heritage, casual oceanfront elegance, and warm hospitality, The Singer stands alone as a premier lifestyle resort in this unspoiled Palm Beach locale. As a team member, you will have the opportunity to work in a beautiful and serene environment, providing outstanding service to guests from all over the world. The Singer Oceanfront Resort values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded. Overview Join our team as a Front Office Manager and make a difference in our guests' experiences! We are seeking a driven and enthusiastic individual to lead our front desk operations, ensuring top-notch customer service and efficient daily operations. As a Front Office Manager, you will have the opportunity to oversee a team of front desk agents and work closely with other departments to create a seamless guest experience. You will manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, maintain a skilled and motivated workforce. If you are passionate about hospitality and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity! Qualifications 2+ years of experience in hotel front desk management/supervisory operations or related field Strong leadership and management skills Excellent communication and interpersonal skills Read, write and speak English fluently Proficient in hotel management software and Microsoft Office Detail-oriented and able to multi-task effectively Customer service oriented and committed to providing exceptional guest experiences Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office Prior cash handling experience necessary Ability to work flexible hours, including weekends and holidays as needed Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $47k-60k yearly est. Auto-Apply 60d+ ago
  • Room Attendant Full Time

    Schulte Hospitality Group 3.9company rating

    Boca Raton, FL job

    Schulte Companies is seeking a dynamic, service-oriented Room Attendant to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: * Work Today, Get Paid today, with Daily Pay! * Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! * Multiple Health Insurance and Life Insurance options * 401k Plan + Company Match * Paid Time Off * Holiday Pay * Pet Insurance * Employee Assistance Program * Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Ensure that rooms and public areas are cleaned and sanitized to company-mandated standards * Ensures that rooms have clean linen, bedding and towels * Understands and follows all safety and security procedures as mandated by the hotel * Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants) * Ensures that rooms are stocked with soap, tissues, drinking glasses, etc. * Identify items that guests have left behind and report items utilizing hotel's lost and found procedures * Other duties as assigned EDUCATION AND EXPERIENCE * High School Diploma/GED KNOWLEDGE, SKILLS AND ABILITIES * Ability to multi-task * Ability to communicate effectively verbally and in writing * Team player * Ability to exceed expectations of guests * Knowledge of cleanliness standards * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer.
    $21k-26k yearly est. 21d ago
  • Part Time Beach/Pool Server

    Davidson Hospitality Group 4.2company rating

    Riviera Beach, FL job

    Property Description The reimagined beach escape is located on a pristine, four-mile stretch of Singer Island, Florida's hidden gem between Palm Beach and Jupiter and the eastern-most point in the state. Just steps away from turquoise blue ocean on one side and the calm waters of the Intracoastal on the other, The Singer offers an unmatched retreat on the Atlantic Coast with easy access via Palm Beach International Airport just 12 miles away. Formerly the Hilton Singer Island Oceanfront/Palm Beaches Resort, the property is being transformed from top to bottom, bringing to life a reimagination of all accommodations, lobby, common areas, pool deck, culinary offerings, meeting venues and social spaces, and more. Featuring 223 well-appointed guestrooms and suites, all with private outdoor balconies, The Singer Oceanfront Resort is poised to reshape the leisure Palm Beach getaway, offering touchpoints into Singer Island's unique history while elevating the guest experience for a fresh, modern perspective on Florida's Atlantic Coast., With a refreshed focus that weaves together rich local heritage, casual oceanfront elegance, and warm hospitality, The Singer stands alone as a premier lifestyle resort in this unspoiled Palm Beach locale. As a team member, you will have the opportunity to work in a beautiful and serene environment, providing outstanding service to guests from all over the world. The Singer Oceanfront Resort values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded. Overview Are you a passionate and customer-focused individual with a love for hospitality? Join our team as a Server and be an integral part of creating exceptional dining experiences for our guests. With high energy and enthusiasm, you will have the opportunity to showcase your interpersonal skills and provide outstanding service that leaves a lasting impression. From recommending delectable menu items to ensuring a seamless dining journey, you will play a vital role in delivering an unforgettable culinary experience. As part of our dedicated team, you will thrive in a fast-paced environment and have the chance to build meaningful connections with our guests. If you have a genuine passion for hospitality, impeccable attention to detail, and a knack for creating memorable moments, this is your chance to shine in a rewarding and dynamic role! Responsibilities: Greet guests with a warm and friendly demeanor, ensuring a positive first impression. Guide guests through the menu, providing recommendations and answering any questions. Take accurate food and beverage orders and relay them to the kitchen and bar. Serve food and beverages in a timely and professional manner, ensuring presentation and quality meet our high standards. Anticipate guest needs and provide personalized service to enhance their dining experience. Clear tables and maintain a clean and organized dining area. Process guest payments and handle cash transactions accurately. Collaborate with the kitchen and bar staff to ensure smooth coordination and exceptional service delivery. Join our dynamic team of hospitality professionals as a Server and be part of creating unforgettable dining experiences that keep our guests coming back for more. Apply now to embark on a rewarding journey where your dedication, enthusiasm, and service excellence will be celebrated and recognized! Qualifications Food/Beverage Service Worker Permit, where applicable High school diploma or equivalent required Six months to one year serving experience preferred Excellent communication skills and ability to work in a team environment Read, write and speak English fluently Strong attention to detail and ability to multitask Ability to work flexible hours including weekends and holidays Knowledge of food and beverage service standards Ability to stand for long periods of time Meet minimum age requirement of jurisdiction Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $19k-26k yearly est. Auto-Apply 28d ago
  • Full Time Maintenance Technician

    Davidson Hospitality Group 4.2company rating

    Riviera Beach, FL job

    Property Description The reimagined beach escape is located on a pristine, four-mile stretch of Singer Island, Florida's hidden gem between Palm Beach and Jupiter and the eastern-most point in the state. Just steps away from turquoise blue ocean on one side and the calm waters of the Intracoastal on the other, The Singer offers an unmatched retreat on the Atlantic Coast with easy access via Palm Beach International Airport just 12 miles away. Formerly the Hilton Singer Island Oceanfront/Palm Beaches Resort, the property is being transformed from top to bottom, bringing to life a reimagination of all accommodations, lobby, common areas, pool deck, culinary offerings, meeting venues and social spaces, and more. Featuring 223 well-appointed guestrooms and suites, all with private outdoor balconies, The Singer Oceanfront Resort is poised to reshape the leisure Palm Beach getaway, offering touchpoints into Singer Island's unique history while elevating the guest experience for a fresh, modern perspective on Florida's Atlantic Coast., With a refreshed focus that weaves together rich local heritage, casual oceanfront elegance, and warm hospitality, The Singer stands alone as a premier lifestyle resort in this unspoiled Palm Beach locale. As a team member, you will have the opportunity to work in a beautiful and serene environment, providing outstanding service to guests from all over the world. The Singer Oceanfront Resort values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded. Overview Looking for an exciting and rewarding career in maintenance engineering? Our hotel or resort is looking for an Entry Level Maintenance Engineer to join our team. As a Maintenance Engineer, you will play a vital role in ensuring our property remains in top condition for our guests. You will be responsible for performing routine maintenance and repair work, troubleshooting problems, and ensuring all equipment is operating safely and efficiently. If you have a passion for working with your hands, enjoy solving problems, and have a strong attention to detail, then this is the perfect opportunity for you! Apply today to join our team! Qualifications Basic knowledge of electrical, plumbing, and HVAC systems Strong problem-solving skills Ability to work independently and as part of a team Strong attention to detail Good communication skills Willingness to learn and take on new challenges Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $29k-39k yearly est. Auto-Apply 28d ago
  • General Manager

    HEI Hotels and Resorts 4.3company rating

    Fort Lauderdale, FL job

    About Us Discover the hidden gen of Kimpton Fort Lauderdale Beach, nestled just steps from the serene shoreline. Our resort offers guests a unique vantage point of the city's vibrant boating life, along with a comprehensive experience of luxurious accommodations, events, dining and cocktails. We provide a wide range of career opportunities, whether you're seeking seasonal roles or a long-term career in hospitality. Our team is eager to welcome you into our family, where you'll join a passionate group that works hard, has fun and supports one another. As part of the HEI family, you'll benefit from our HEI Loves culture, which celebrates our associates with competitive compensation, exceptional benefits, and generous PTO programs. Enjoy access to health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and much more. Join us at Kimpton Fort Lauderdale Beach and become a valued member of our dedicated team today! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Lead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset. Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests. Essential Duties and Responsibilities Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service. Tour and visually inspect property on a daily basis. Monitor property condition, cleanliness, cost control, and quality of product and service throughout hotel. Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee. Aid Human Resources with associate issues following HEI Hotel and Resorts' policies. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate. Develop and delegate improvement plans for operation and review performance of management team. Participate in community affairs and maintain positive public image for the property and HEI Hotels and Resorts. Meet with potential and current clients to promote hotel. Active involvement in the Sales and Revenue Management function including but not limited to: following HEI Key Meeting SOPs (RevMax, Hot Prospects, Sales Strategy Meeting), involvement in Group site inspections and group closing process, review results from ESS/MPSI Measurement Tool. Guide other members of the Executive Committee, Management, and staff to make sound business decisions is a critical portion of the responsibilities. Create and execute the financial objectives of the hotel. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Minimum 5 years of management experience, preferably in both Rooms and Food and Beverage. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Ability to stand and move throughout hotel property and continuously perform essential job functions with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $58k-94k yearly est. 29d ago
  • Laundry Attendant - FT - Flexible schedule

    Schulte Hospitality Group 3.9company rating

    Boca Raton, FL job

    Schulte Companies is seeking an energetic, experienced, and hands on Laundry Attendant to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Retrieves dirty linens from housekeeping * Separates linens by type and pre-treats stains * Ensures dirty linens are properly washed and dried * Folds and stacks clean linen on linen carts * Work nights, weekends, and holidays as necessary. * Perform various other duties as assigned EDUCATION AND EXPERIENCE * Minimum of High School education * One (1) year in Housekeeping role preferred KNOWLEDGE, SKILLS AND ABILITIES * Ability to multi-task * Ability to communicate effectively verbally and in writing * Team player * Ability to exceed expectations of guests * Knowledge of cleanliness standards * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer.
    $20k-25k yearly est. 23d ago
  • Housekeeping Supervisor

    HEI Hotels & Resorts 4.3company rating

    Fort Lauderdale, FL job

    About Us Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Enjoy spectacular views of the ocean and Intercoastal Waterway and let the sound of lapping waves soothe your senses, day and night. Our associates love working here, and we think you will too! We offer free employee lunches, free parking, and monetary incentives based on Trip Advisor and GSS mentions, among other perks. Come find your home away from home and join the Westin team today! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Maintain the building to ensure safe and clean experience for hotel guests, associates, and vendors. Provide Housekeeping Team direction and support. Essential Duties and Responsibilities * Supervise the housekeeping staff; providing open communication, training, coaching, and counseling and providing performance feedback to ensure maximum efficiency. * Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate. * Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. * Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation. * Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses. * Respond to guest requests, concerns, and problems to ensure guest satisfaction. * Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction. * Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Housekeeping experience preferred. * Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs. with or without reasonable accommodation. * Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, house-persons, and inspectors to complete their individual tasks if situation demands with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $37k-53k yearly est. Auto-Apply 4d ago
  • Guest Service Representative Part Time

    Pinnacle Hotel Management 3.9company rating

    West Palm Beach, FL job

    Job Description ENERGY AND DRIVE: Energetic and takes initiative. Is pro-active and persistent in pursuing and completing tasks. Strives to exceed expectations and goals. ESSENTIAL RESPONSIBILITIES: • Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. • Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. • Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. • Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. • Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. • Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. • Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. • Maintains a friendly, cheerful and courteous demeanor at all times. • Performs other duties as assigned, requested or deemed necessary by management OTHER RESPONSIBILITIES: • Processes all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by the guests in the most timely and accurate method possible. • Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations. • Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel. • Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD SUPERVISORY DUTIES: None COMPETENCIES STRATEGIC SKILLS: • Proficient in position required job skills and knowledge. Intelligent in grasping and integrating new information. Is an active learner with a strong sense of curiosity. Has natural instincts and insight for finding the best solution to unclear situations, issues and problems. Considers multiples resources and methods for analyzing problems. Makes great decisions. OPERATING SKILLS: • Is effective in prioritizing work; consistently manages time and processes to create maximum efficiency with minimum disruption or redundancy. Is time sensitive, understands how work and processes fit in with other departmental or business priorities and objectives. Is able to adjust work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and results. COURAGE: Can think and act independently with confidence. Has personal fortitude and integrity when faced with challenges PERSONAL AND INTERPERSONAL SKILLS: • Welcoming and warm personality. Able to engage easily and actively connect with others. Is genuinely caring and compassionate; visibly demonstrates desire to understand others. Creates confidence and trust with others, is socially aware of self and others and is known for communicating the right message at the right time. Utilizes a variety of approaches and communication techniques tailored to each situation. Is comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is direct yet tactful and considerate of audience. Positively accepts and provides feedback. KNOWLEDGE/SKILLS: • Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. • Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. • Must have vision ability to read written communiques and monochrome computer screen. • Must have hand and finger dexterity to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. • Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. • Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. ABILITIES: 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. EDUCATION/FORMAL TRAINING: High School diploma or equivalent EXPERIENCE: None required MATERIAL/EQUIPMENT USED: Standard office equipment including but not limited to: telephone, copier, cash register, PC, fax machine, and PBX machine. ENVIRONMENT: Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%3C/p> Powered by ExactHire:165434
    $22k-27k yearly est. 30d ago
  • Convention Services Manager

    HEI Hotels and Resorts 4.3company rating

    Fort Lauderdale, FL job

    About Us Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Enjoy spectacular views of the ocean and Intercoastal Waterway and let the sound of lapping waves soothe your senses, day and night. Our associates love working here, and we think you will too! We offer free employee lunches, free parking, and monetary incentives based on Trip Advisor and GSS mentions, among other perks. Come find your home away from home and join the Westin team today! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Create the desired conference and meet clients' needs through active communication, planning, and team leadership. Essential Duties and Responsibilities An understanding of both monthly forecasting and the annual budget process. Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction. Optimize room rental charges. Consistently participate in the re-booking of repeat business by having a track record of long-term client relationships. Actively participate in industry related organizations (NACE, MPI). Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills. Comfortable with hotel site inspections and client presentations. Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus. Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action. Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department. Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center. Excellent knowledge of computers, specifically Delphi, Word, and Excel. Monitor group room blocks and pick up, generate detailed resumes for the operating departments. Ability to work with outside vendors to ensure client satisfaction for all events/groups. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Prior experience in the field of hospitality with specific experience in catering sales is essential. Minimum of one year within the Hospitality Industry required. Must have experience at a similar size and quality hotel. Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Knowledge of sales skills, revenue management, training, and motivation of peers. Knowledge of hotel features, benefits, and competing hotels within the market. Ability to execute appropriate action plans. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Ability to work effectively under time constraints and deadlines. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $65,000.00 - $70,000.00Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $65k-70k yearly 60d+ ago
  • Part Time Barista

    Davidson Hospitality Group 4.2company rating

    Riviera Beach, FL job

    Property Description The reimagined beach escape is located on a pristine, four-mile stretch of Singer Island, Florida's hidden gem between Palm Beach and Jupiter and the eastern-most point in the state. Just steps away from turquoise blue ocean on one side and the calm waters of the Intracoastal on the other, The Singer offers an unmatched retreat on the Atlantic Coast with easy access via Palm Beach International Airport just 12 miles away. Formerly the Hilton Singer Island Oceanfront/Palm Beaches Resort, the property is being transformed from top to bottom, bringing to life a reimagination of all accommodations, lobby, common areas, pool deck, culinary offerings, meeting venues and social spaces, and more. Featuring 223 well-appointed guestrooms and suites, all with private outdoor balconies, The Singer Oceanfront Resort is poised to reshape the leisure Palm Beach getaway, offering touchpoints into Singer Island's unique history while elevating the guest experience for a fresh, modern perspective on Florida's Atlantic Coast., With a refreshed focus that weaves together rich local heritage, casual oceanfront elegance, and warm hospitality, The Singer stands alone as a premier lifestyle resort in this unspoiled Palm Beach locale. As a team member, you will have the opportunity to work in a beautiful and serene environment, providing outstanding service to guests from all over the world. The Singer Oceanfront Resort values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded. Overview Are you a coffee enthusiast with a passion for crafting the perfect cup of joe? Join our team as a Barista and showcase your skills in our vibrant and fast-paced coffee shop. We are seeking a talented and customer-focused individual who can provide exceptional service and create delicious coffee beverages that will leave our guests craving for more. Summary: Prepare and serve a variety of coffee beverages, including espressos, lattes, cappuccinos, and more Engage with customers, taking their orders, and providing recommendations based on their preferences Create latte art and ensure each drink is beautifully presented Maintain a clean and organized work area, including the coffee machines and equipment Follow health and safety guidelines to ensure the quality and freshness of our coffee products Upsell additional items such as pastries, snacks, or merchandise Handle cash transactions and operate the cash register accurately Provide friendly and efficient customer service, ensuring each guest feels welcomed and valued If you have a passion for coffee and enjoy creating memorable experiences for guests, we invite you to join our team as a Barista! Apply now to be part of our energetic and talented team and showcase your skills in crafting exceptional coffee beverages. Qualifications Previous experience as a Barista or in a similar role is preferred Knowledge of coffee brewing techniques and equipment Familiarity with various coffee beans and blends helpful Excellent customer service skills and ability to work in a fast-paced environment Attention to detail and ability to maintain a clean and organized work area Ability to work a flexible schedule, including weekends and holidays Willingness to learn and adapt to new recipes and techniques Prior cash handling experience Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $22k-28k yearly est. Auto-Apply 29d ago
  • Escape Supervisor

    HEI Hotels & Resorts 4.3company rating

    Fort Lauderdale, FL job

    About Us Discover the hidden gen of Kimpton Fort Lauderdale Beach, nestled just steps from the serene shoreline. Our resort offers guests a unique vantage point of the city's vibrant boating life, along with a comprehensive experience of luxurious accommodations, events, dining and cocktails. We provide a wide range of career opportunities, whether you're seeking seasonal roles or a long-term career in hospitality. Our team is eager to welcome you into our family, where you'll join a passionate group that works hard, has fun and supports one another. As part of the HEI family, you'll benefit from our HEI Loves culture, which celebrates our associates with competitive compensation, exceptional benefits, and generous PTO programs. Enjoy access to health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and much more. Join us at Kimpton Fort Lauderdale Beach and become a valued member of our dedicated team today! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Essential Duties and Responsibilities: * Monitor servers and busperson adherence to all service standards. * Supervise service of guests, being watchful of signals from guests in need of service. * Assist manager to establish and monitor sidework duty completion. * Maintain bank to HEI Hotels and Resorts standards. * Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage. * Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up. * Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages. * Communicate daily with restaurant manager with regard to special events, house counts, etc. * Assist restaurant manager in conducting menu classes and taste panels. * Communicate both verbally and in writing to provide clear direction to staff. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills: * Ability to use point of sale. * Ability to lift/carry weight up to 50 pounds with or without reasonable accommodation. * Ability to push/and pull carts of products weighing up to 150 pounds with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $44k-68k yearly est. Auto-Apply 7d ago
  • Senior Complex Director Of Finance

    HEI Hotels & Resorts 4.3company rating

    Fort Lauderdale, FL job

    About Us Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Enjoy spectacular views of the ocean and Intercoastal Waterway and let the sound of lapping waves soothe your senses, day and night. Our associates love working here, and we think you will too! We offer free employee lunches, free parking, and monetary incentives based on Trip Advisor and GSS mentions, among other perks. Come find your home away from home and join the Westin team today! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the , we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview This role will be a Senior Complex Director of Finance of the Westin Fort Lauderdale Beach Resort and the Kimpton Shorebreak Fort Lauderdale Beach Resort. Supervises and directs the financial activities of the hotel, safeguards the assets, and prepares all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards. Essential Duties and Responsibilities Executive Committee Responsibilities * Ability to perform special financial analysis as needed and /or requested by General Manager and Corporate Office. * Provide accurate financial reporting based on the HMA requirements. * Provide timely and accurate communication with ownership group. * Practical solutions from a cost vs. benefits viewpoint. Provide accurate policy interpretations. * Actively participate in Executive Committee and staff meetings. * Assist other managers in analyzing statements, distributions, and other financial data. * Support and comply with property standards and Corporate SOP's. Financial and Accounting Practices, Procedures, and Policies * Skill in correcting deficiencies identified on Internal Audit report. * Effective use of the Controller's Checklist. * Maintain effective cash control system with audits and reports for each period. * Review security over assets and auditing inventories. * Understanding of all pertinent leases, contracts, agreements, covenants, and restrictions. * Knowledge of City, County, State sales tax laws and laws dealing with innkeepers, liquor, and labor. Budget Preparation * Schedule and coordinate the preparation and presentation of the annual operating budget. * Coordinate all aspects of the capital expenditures budget according to SOP. Capital Expenditure Control * Control the Capital Expenditure program and complete ROI Analysis. Financial Objectives * Complete entries required for preparation of the financial statements. Review statements for inaccurate data and make corrections within the following period. * Inform the General Manager and HEI Corporate management of current and potential financial problems. * Keep management informed of sales and profit attainment throughout the period. * Coordinate the property's labor management system. Accounts Receivable * Maintain appropriate standards for 60-90 day accounts. Conform to standards regarding the average collection period. * Documenting the local credit policy and auditing property compliances. * Approve all major accounts for credit as defined by local policy. * Conduct credit and write-off meetings as requested. * Submit accurate and timely critiques and credit loss reports as required. * Review all major banquet functions and group accounts for proper credit extensions prior to arrival. * Maintain standard regarding level of bad debt expenses as related to credit sales. * Aggressively fulfill the accounts receivable management responsibilities to maximize receivable realizations. Responses to Corporate Staff * Complete financial required reports and requests from HEI Corporate offices. Establish other reports or documents, outside of SOP's as needed. Balances in Asset and Liability Accounts * Reconcile account balances on a current basis. * Establish balances in accruals, pre-paid, and other accounts using proper accrual methods and expense realization logic. * Calculate various turn ratios and days available for major asset categories and compare to standards (linen, gift shop, food, beverages, guest supplies, and uniforms). * Work with Department Managers to control inventory balances according to established realistic pars. * Comply with company procedures on deferring payments. Management of Department * Maintain and update job descriptions and standards for department. * Ability to comply with corporate and local policies for wages paid (increases and timing). * Establish an effective cross training program within the department. * Identify, screen, and attract management candidates from outside the company. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job duties as assigned. Qualifications and Skills * B.S. in Accounting or Hotel Management preferred. * 3+ years experience in Hotel or Hospitality related Finance and Accounting * Analytical approach to problems, regard for detail and accuracy. * Assertive personality, professional demeanor. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $93k-139k yearly est. Auto-Apply 52d ago
  • Banquet Cook (Full-Time)

    Schulte Hospitality Group 3.9company rating

    Boca Raton, FL job

    Schulte Companies is seeking a dynamic, service-oriented Banquet Cook to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: * Work Today, Get Paid today, with Daily Pay! * Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! * Multiple Health Insurance and Life Insurance options * 401k Plan + Company Match * Paid Time Off * Holiday Pay * Pet Insurance * Employee Assistance Program * Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Maintains high sanitation standards throughout the area of responsibility * Ensures organized and clean storage areas for all food * Ensures that all food items are properly handled and stored at the conclusion of the shift Properly rotates inventory * Prepares food according to specifications for breakfast, lunch, dinner and banquets * Maintains clean and orderly storage areas and product pars * Work with manager to create specials and other menu variations * Perform various other duties as assigned EDUCATION AND EXPERIENCE * Minimum of High School education preferred * Previous experience in a similar role required KNOWLEDGE, SKILLS AND ABILITIES * Basic understanding of or the ability to learn basic sanitation and regulations for workplace safety. * Ability to communicate effectively verbally and in writing * Knowledge of food preparation health and safety guidelines * Ability to work flexible hours and shifts * Ability to multi-task * Team player * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer.
    $36k-44k yearly est. 31d ago
  • Front Desk Agent

    HEI Hotels & Resorts 4.3company rating

    Fort Lauderdale, FL job

    About Us Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Enjoy spectacular views of the ocean and Intercoastal Waterway and let the sound of lapping waves soothe your senses, day and night. Our associates love working here, and we think you will too! We offer free employee lunches, free parking, and monetary incentives based on Trip Advisor and GSS mentions, among other perks. Come find your home away from home and join the Westin team today! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist guests with arrival and departure from hotel, while providing positive guests experiences. Essential Duties and Responsibilities * Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. * Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. •Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate. * Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. •Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. * Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. * Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. * Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. * Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Hotel experience preferred. * Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. * Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation. * Ability to access and accurately input information using a moderately complex computer system. * Ability to observe and detect signs of emergency situations. * Ability to establish and maintain effective working relationships with associates, customers and patrons. * Effective verbal and written communication skills. * Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $27k-31k yearly est. Auto-Apply 8d ago
  • Engineering Supervisor

    HEI Hotels and Resorts 4.3company rating

    Fort Lauderdale, FL job

    About Us Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Enjoy spectacular views of the ocean and Intercoastal Waterway and let the sound of lapping waves soothe your senses, day and night. Our associates love working here, and we think you will too! We offer free employee lunches, free parking, and monetary incentives based on Trip Advisor and GSS mentions, among other perks. Come find your home away from home and join the Westin team today! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. Essential Duties and Responsibilities Assume control of the Engineering Department when the Chief Engineer is not available. Understand all building related systems and equipment - Electrical, HVAC, Plumbing, Life Safety, IT, HVACandR, Kitchen, Laundry, Pool, etc. Follow company preventative maintenance procedures and guidelines for guestrooms, equipment, public space, grounds, landscaping, and building envelop, etc. Maintain engineering related check book accounting procedures to ensure department operates with-in budgeted guidelines while maintaining required stock of supplies and materials. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate. Effectively supervise, train, and assign tasks to and follow-up with engineering staff to ensure maximum productivity. Understand the engineering records and filing system to support RandM Budget, PM Programs, Capital Budget, Capital Projects, Life Safety Systems and Inspections, etc. Monitor and maintain all Engineering Spaces in a safe, clean, organized, energy efficient manner. Tour hotel complex daily identifying items requiring engineering, housekeeping or other departmental actions. Considered the property expert on all Life Safety related items, trains all managers in these areas. Understand all Brands related issues and procedures; as well as all Brand related GSS, GSI, AYS, DTS problem tracking procedures and is working to correct them. Basic understanding of elementary accounting procedures. Basic understanding of PC operation and a working knowledge of Microsoft Office programs and internet use. Ability to remain calm in stressful situations, seen as a strong leader throughout the hotel. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry. 3+ years of hands-on experience at a comparable location. Hotel experience preferred. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Be skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping with or without reasonable accommodation. ADA related Physical Demand Section: Frequent walking, climbing, bending, lifting, pushing, pulling, talking, smiling, writing, at times working in cramped noisy locations susceptible to extreme hot and cold temperatures with or without reasonable accommodation. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $85k-101k yearly est. 60d+ ago
  • Part Time Bartender - Seaspray Restaurant

    Schulte Hospitality Group 3.9company rating

    Boca Raton, FL job

    Schulte Companies is seeking a dynamic, service-oriented Bartender to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Ensures bar is set up with appropriate levels of liquor, juices, crushes, additives, soda, etc. Ensures that the bar, glasses and cutlery is clean and sanitized Ensures guests are of legal age to consume alcohol Prepares drink orders according to bar standards and guest preferences Presents bar bill and takes payment Ensures guests are engaged and satisfied Monitors guests for overconsumption of alcohol and takes steps as necessary Locks up and store all beverage, food and other equipment items, deposits cash drops and secures bank. Perform various other duties as assigned EDUCATION AND EXPERIENCE Minimum of High School education Minimum of three (3) years in a bartending role Certification in bartending preferred Alcohol awareness certification preferred KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of alcohol serving practices and standards Ability to communicate effectively verbally Ability to exceed expectations of guests Detail-oriented Team player * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process. * Schulte Hospitality Grup is an Equal Opportunity Employer.
    $15k-31k yearly est. 53d ago
  • Houseperson - FT - Flexible schedule

    Schulte Hospitality Group 3.9company rating

    Boca Raton, FL job

    Schulte Companies is seeking an energetic, experienced, and hands on Houseperson to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Cleans and maintains all hotel public areas, including restrooms, hallways, stairwells, etc. to meet quality standards. * When necessary, strip guest rooms of linen and trash * Cleans bathrooms, dusts furniture and pictures, vacuums, sweeps and mops floors * Empties carts of soiled linen and disposes trash * Removes spots, insects and debris, polishes fixtures and cleans ashtrays * Delivers items to rooms upon request and assists in cleaning guest rooms as needed * Work nights, weekends, and holidays as necessary. * Perform various other duties as assigned EDUCATION AND EXPERIENCE * Minimum of High School education * Minimum of one (1) year in Housekeeping role KNOWLEDGE, SKILLS AND ABILITIES * Ability to multi-task * Ability to communicate effectively verbally and in writing * Team player * Ability to exceed expectations of guests * Knowledge of cleanliness standards * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer.
    $21k-28k yearly est. 23d ago
  • Maintenance Engineer Full Time (2)

    Schulte Hospitality Group 3.9company rating

    Boca Raton, FL job

    Schulte Companies is seeking an energetic, experienced, and hands on Maintenance Engineer to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Oversees the property grounds, public areas and hotel guest rooms * Conducts preventative maintenance to prevent breakdowns in hotel accommodations * Paints, replaces electrical accessories, maintains HVAC * Check fixtures, lighting, and signs for proper operation; maintain an adequate supply of spare parts and light bulbs * Responds to maintenance orders in a timely manner * Fulfills work orders in a timely manner * Completed daily rounds, identifying and reporting problems * Perform various other duties as assigned EDUCATION AND EXPERIENCE * Minimum of three (2) years in a hotel maintenance position preferred * Preferred but not necessary, one (1) year of college or trade school equivalent in a mechanical, electrical, and/or technical disciplines * In-depth knowledge of HVAC, plumbing, electrical and general carpentry KNOWLEDGE, SKILLS AND ABILITIES * Basic math skills * Ability to communicate effectively verbally and in writing * Ability to exceed expectations of guests and team members * Excellent time management skills PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Prolonged periods standing and walking. * Able to bend, stretch, push, pull, and move as needed to reach, clean, and service machinery. * Must be able to visually inspect machines. * Must be able to lift and carry up to 50 pounds. * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer.
    $32k-52k yearly est. 23d ago
  • Director of Catering

    Schulte Hospitality Group 3.9company rating

    Boca Raton, FL job

    Schulte Companies is seeking a dynamic, service-oriented Director of Catering & Events to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: * Work Today, Get Paid today, with Daily Pay! * Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! * Multiple Health Insurance and Life Insurance options * 401k Plan + Company Match * Paid Time Off * Holiday Pay * Pet Insurance * Employee Assistance Program * Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Maintain and promote a teamwork environment with effective and clear communication amongst co-workers through positive leadership * Sets example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers and observance of sales office standards * Responsible for learning the hotel brand and strategy * Develop a complete knowledge and ensure adherence to company sales policies and SOPs * Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience * Establish and Maintain existing business clientele relationships prior to, during and post conference ensuring service exceeds expectations and encouraging repeat business * Review all contracted services to ensure proper contributions to profits * Manage catering accounts to maximize revenue and profitability while achieving customer expectations * Negotiate catering business, food and beverage, audio visual equipment, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals * Negotiate contracts according to company standards * Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and * inquiries via email, phone, and in person interactions * Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures * Executes and supports the operational aspects of business booked (generating proposals, * contracts, and customer correspondence) * Work with catering sales managers to ensure understanding of department budget and goals * Conducts daily/weekly catering and SEO meetings * Responsible for accuracy of BEOs and communication of changes between client and appropriate disciplines Attend and contribute to all revenue and sales strategy meetings and calls * Participates in forecasting for revenue and expenses * Understand, leverage, and implement corporate and brand tools to exceed budgets * Conduct ongoing competitor price and product analysis to ensure proper rate positioning and product offering relative to competition Conducts weekly and monthly share analysis for measurement of hotels market performance versus competition and implements strategies accordingly in conjunction with the Director of Sales, Regional Director of Sales, Regional Director of Revenue Management, GM * Actively participate in industry related organizations (MPI, NACE) * Develop and implement catering promotions to generate business * Develop and execute sales action plans to close on business and assist with annual marketing/business and budget plans * Set and monitor team member goals including weekly sales activities, room rental, food and beverage, and audio visual goals monthly, quarterly, yearly * Operate the sales department within established sales expense budget * Coordinate, prepare, and submit any required reports as requested by the DOS, Regional team or GM * Perform in the capacity of any position supervised * Abides by Prime Time Selling hours * Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE * Minimum of Bachelor's Degree in Hotel Administration, Business, or Marketing * Minimum of five (5) years in hotel or conference Catering/Sales KNOWLEDGE, SKILLS AND ABILITIES * Strong analytical skills relative to impact on hotel revenues * Ability to communicate effectively verbally and in writing * Excellent listening and problem-solving skills * Ability to make recommendations and set strategy based on trends and historical data * Negotiating Skills * Strong interpersonal skills * Proficient in Microsoft Office Products, focus on Excel, Word and Outlook Ability to travel as needed * Must have flexible work hours that may include evenings, weekends, and holidays * * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. * Schulte Comapnies is an Equal Opportunity Employer.
    $42k-62k yearly est. 9d ago

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