Enterprise Customer Success Manager
Remote Cresta job
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI. We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we've been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.
About the Role:
As a Customer Success Manager at Cresta, you will play a pivotal role in ensuring our customers' success and driving business growth. You will foster strong customer relationships, play a major role in retention and expansion, and be an advocate for our customers internally to influence roadmap and process improvements.
Responsibilities:
Enterprise Portfolio Management: Oversee a portfolio of approximately 10-15 enterprise clients, ensuring comprehensive management of large-scale organizations and effectively handling a mid-size volume of accounts.
Customer Relationship Management: Foster deep and strategic relationships with our customers, acting as a trusted advisor and advocate
Customer Journey Optimization: Continuously analyze and improve the customer journey, identifying opportunities to enhance customer experience and drive product adoption
Renewal and Expansion: Drive renewal and expansion efforts, ensuring customers are maximizing the value of our products and services and identifying opportunities for upselling and cross-selling
Metrics and KPIs: Track and be driven by broader Customer Success team KPIs including NRR and GRR.
Data-Driven Decision Making: Leverage data and analytics to inform decision-making and identify areas for improvement
Collaboration: Collaborate closely with sales, marketing, product, and engineering teams to ensure a seamless customer experience and drive business growth
Account Management: Lead project and stakeholder management efforts by engaging with customers at all levels, from individual agents to executives, through regular meetings and executive business reviews (which you'll run)
Be a Builder: Build and configure the Cresta product for customers, while also enabling them to be fully enabled and self-sufficient
Qualifications We Value:
Being a fantastic written and verbal communicator: Ability to put together presentations that tell a compelling story, to have difficult conversations on changing processes or behaviors across multiple levels of customers, and to be able to stand your ground or back up your recommendations with data.
Ability to manage complex internal and external processes: Involving multiple stakeholders and timelines, prioritizing accounts based on business needs Ensure all parties are kept informed with clear notes, action items, and next steps to keep projects on track and drive successful outcomes.
Autonomy and Scalability: Ability to independently handle tasks such as basic data analysis, lightweight software configuration, and in general able to pick up new skills quickly and build out processes and tools to scale work beyond single customers.
Go-To-Market Experience: Has a background in customer success (or a role where you were primarily interacting with external customers) and ideally experience with sales, care, or retention teams with an added bonus of working at or in a contact center environment
Travel & Customer Engagement: Willingness to travel (~25%) and be willing to be on frequent video calls with customers in EST - PST time zones
Perks & Benefits:
We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family's needs
Paid parental leave to support you and your family
Monthly Health & Wellness allowance
Work from home office stipend to help you succeed in a remote environment
Lunch reimbursement for in-office employees
PTO: Flexible
Compensation at Cresta
Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
Salary Range: $110,000-$145,000K base + Bonus + Offers Equity
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from ************** domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to ********************
Auto-ApplySales Development Representative, San Francisco
Cresta job in San Francisco, CA or remote
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, & co-founder, Tim Shi, an early member of Open AI. We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we've been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.
About the role:
As a Sales Development Representative (SDR), you will be responsible for building pipeline through outbound prospecting and inbound qualification. You will help generate qualified leads that result in new business, supporting our scaling efforts and contributing to the success of our team. We are looking for driven professionals with sound business acumen, strong technical aptitude and natural sales instincts to join our fast growing sales organization.
This role will be hybrid/ in-office in San Francisco:
Address: 332 Pine floor 6 San Francisco, 94104
Responsibilities:
Grow Cresta's customer list through personalized emails, calls, and creative social media outreach
Write effective and compelling messaging to engage targeted accounts
Work closely with Sales and Marketing to plan, strategize, and execute outreach campaigns that help drive revenue growth
Analyze market research data and develop strategic approaches to raise awareness and generate interest for Cresta
Partner with account executives to help generate meetings and sales pipeline
Create and prioritize target account and contact lists
Conduct high level conversations with executives in prospect accounts
Achieve monthly quotas of meetings, qualified opportunities, and pipeline generated.
Assist with drafting sales pitches, presentations, reference material, and other documents as required
Qualifications We Value:
Bachelor's degree in Business, Marketing, Communications, or related field
1+ years prior sales experience (within a Software/High Tech company highly preferred)
Ability to work in a time-sensitive and high-volume environment
Highly competitive personality
A positive attitude: You're a team player and you're resilient in the face of challenges
Self-starter always looking for ways to do your job better. When you see an opportunity, you jump on it
Strong organizational skills with ability to effectively prioritize
Articulate with strong business acumen
You're a clear, concise, and compelling storyteller across written, verbal, and visual
Perks & Benefits:
We offer a comprehensive and people-first benefits package to support you at work and in life:
Comprehensive medical, dental, and vision coverage with plans to fit you and your family
Flexible PTO to take the time you need, when you need it
Paid parental leave for all new parents welcoming a new child
Retirement savings plan to help you plan for the future
Remote work setup budget to help you create a productive home office
Monthly wellness and communication stipend to keep you connected and balanced
In-office meal program and commuter benefits provided for onsite employees
Compensation:
Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.
OTE Range: $80,000-$90,000k + Offers Equity
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to ********************
Auto-ApplyPeople Generalist - Scale & Culture Builder (Hybrid)
Remote or San Francisco, CA job
A healthcare company located in San Francisco is seeking a People Generalist to support its corporate team. This role involves business partnering, employee experience management, and implementing HR programs. Candidates should have over 5 years of HR experience, including 2 years as a Generalist, and a Bachelor's degree. This position allows for hybrid working and offers competitive compensation between $120,000 and $150,000 per year.
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Lead, Industry Communications & Customer Storytelling
Remote or San Francisco, CA job
Faire is an online wholesale marketplace built on the belief that the future is local - independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town - we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.
By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.
About this role
Faire is defining the future of local commerce by powering the global wholesale market. As Lead, Industry Communications & Customer Storytelling, you will be leading the execution of the Thought Leadership, Data, and Customer Advocacy Strategy. This role focuses on positioning Faire as the wholesale, retail expert and customer-obsessed partner by transforming industry insights, data, and customer achievements into powerful earned media and rapid communications programs.
What you'll do
Retail Thought Leadership & Customer Championing
* Thought Leadership Execution: Lead the creation and execution of differentiated communications strategies that solidify Faire's position as the foremost expert on wholesale, retail, and small business trends.
* Media prep: Equip Faire spokespeople for high-impact media engagements across podcasts, digital publications, and emerging channels by delivering strategic briefing materials and maintaining a unified, data-backed narrative.
* Customer Narrative Ownership: Work directly with the Sales Team to identify and promote customer narratives. Develop high-impact programs to feature customer stories and achievements that reinforce Faire's commitment to partner success (e.g., showcasing time/money savings and business growth).
* Execute Vertical Strategy: Design and execute communications strategies that resonate with key retailer and brand verticals, effectively expanding Faire's reach across various customer segments.
* Influencer & Expert Partnerships: Execute the strategy to collaborate with influential voices who shape retail and wholesale conversations, equipping them with insights to reinforce Faire's expertise beyond our own product.
Data Program Strategy, Rapid Response, and Media Authority
* Data Program Creation & Execution: Lead the effort to build our external data strategy. This includes defining and identifying key market trends and data gaps, and translating raw proprietary insights into compelling, digestible narratives for external stakeholders.
* Media and Authority Strategy: Work with internal partners to source and package proprietary insights regularly across owned and earned channels to drive authority and secure placement alongside leading consumer data sources.
* Rapid Response Program: Drive our rapid response program for industry-related media issues, ensuring swift, data-backed communications on breaking news, overnight trends and competitive actions within the wholesale and retail sector.
* Media Relationship Management: Cultivate and maintain strong relationships with relevant trade and trend reporters to establish Faire as a trusted data source for validating industry movements.
Product Value & Innovation
* Value Reinforcement: Support major product announcements by ensuring the narrative focuses entirely on how the product saves customers time and grows their business, rather than the technology itself.
* Product Milestone Leveraging: Utilize expansion and adoption metrics to pitch product success narratives to trade outlets, always emphasizing the tangible customer impact.
Qualifications
* Experience: 8-10 years of progressive experience in communications, industry marketing, or thought leadership within a B2B SaaS, Marketplace, or SMB environment.
* Rapid Response Acumen: Proven experience developing and executing rapid, high-stakes, reactive media strategies that protect and enhance corporate reputation.
* Customer-Centric Storytelling: Exceptional ability to synthesize complex platform benefits into clear, compelling narratives that prioritize customer value and success.
* Data Translation Mastery: Deep comfort translating raw customer and market data into citable, high-impact external media assets.
* Vertical Media Acumen: Proven ability to cultivate relationships with influential vertical and trade media to secure high-quality earned coverage focused on industry expertise.
Salary Range
San Francisco: the pay range for this role is $161,000 to $221,500 per year.
This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.
Hybrid Faire employees currently go into the office 2 days per week on Tuesdays and Thursdays. Effective starting in January 2026, employees will be expected to go into the office on a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.
Applications for this position will be accepted for a minimum of 30 days from the posting date.
Why you'll love working at Faire
* We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
* We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
* We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
* We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.
Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.
Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.
Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (**************************
Privacy
For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire's Privacy Notice (******************************
Auto-ApplyStrategy & Operations Lead
Remote or San Francisco, CA job
Faire is an online wholesale marketplace built on the belief that the future is local - independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town - we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.
By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.
About this role
We're looking for a Strategy & Operations Lead to drive critical initiatives across Marketplace Ops functions, including Marketplace Quality. As a member of the Marketplace Ops leadership team, you will drive strategic, analytical, and operational projects and implement processes and programs with the goal of unlocking efficient growth for our brands and thus, our retailers and platform overall. You will work closely with Marketplace Ops team leads and other cross-functional leaders to ensure we are building a scalable, high-quality marketplace for our brands and retailers alike.
This is an ideal role for someone who wants to work as a high-impact individual contributor within a functional area and have the opportunity to lead projects from strategy to execution to ongoing implementation and iteration.
What you'll do
Be a core member of the Marketplace Operations leadership team, helping to build and scale the function
Design and build foundations for a variety of “0-1” work across the Marketplace Ops function, such as piloting new pricing programs or developing strategic frameworks for how we approach brand & product quality
Drive strategic, analytical and operational projects and be responsible for the execution, monitoring & ongoing implementation of scalable operational programs and processes
Lead cross-functional initiatives and strategy with key stakeholders to ensure the success of the team and joint company goals
Qualifications
A Bachelor's degree and 6+ years of experience in strategy and operations roles at high-growth companies (ideally in a dual-sided marketplace business), with some background in consulting, finance, or business operations preferred but not required
Experience in fast-paced, ambiguous environments, driving projects from strategy through implementation; happy to roll up your sleeves to get any job done
Highly analytical and data-driven -- can drive complex analyses and translate into key actionable insights; can manage projects to KPIs and metrics
Ability to work cross-functionally with Product, Data Science, Engineering, Sales, Brand Management, and Central Operations teams to achieve business objectives
Excellent written and verbal communicator
Knowledge of SQL
Salary Range
San Francisco, CA: The pay range for this role is $158,500 - 218,000 per year.
This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors, including transferable skills, work experience, market demand, and primary work location. The base pay range provided is subject to change and may be modified in the future.
Hybrid Faire employees currently go into the office 2 days per week on Tuesdays and Thursdays. Effective starting in January 2026, employees will be expected to go into the office on a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.
Applications for this position will be accepted for a minimum of 30 days from the posting date.
Why you'll love working at Faire
We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.
Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.
Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.
Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (**************************
Privacy
For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire's Privacy Notice (******************************
Auto-ApplyCreative Director
Remote job
About Us:
The Mind Company is at the forefront of mental fitness and firmly believes that caring for your mind is just as important as caring for your body.
We have a portfolio of award-winning, science-backed apps built to bring mental fitness to every mind, every day. Through Elevate, Balance, and the upcoming Spark app, The Mind Company helps millions of people around the world improve key cognitive and mental wellness skills. Elevate, named Apple's App of the Year, boosts real-world skills like reading, math, and memory through engaging brain training games and puzzles. Balance, selected as Google Play's Best App, delivers personalized meditations and wellness tools to reduce stress, improve sleep, sharpen focus, and much more. And Spark, coming soon, makes learning and discovery feel effortless through delightful daily puzzles designed to expand your knowledge of the world.
The Mind Company is a fully remote company of voracious learners and passionate doers, driven by our vision to bring mental fitness to every mind, every day.
If our mission resonates with you, please consider applying!
The Role:
We are seeking a Creative Director to define and evolve The Mind Company's brands and creative expression across our portfolio of mental fitness apps - Balance, Elevate, and Spark. This role blends visionary leadership with hands-on creative execution: you will set the creative direction for our brand identity, campaigns, and content, while also designing, writing, and editing assets yourself.
Your mission is to establish a world-class creative function, ensuring that everything we make - from brand campaigns to product storytelling - embodies our voice and reinforces our mission of bringing mental fitness to every mind, every day.
This is a fully remote position anywhere in North America, reporting to the VP of Marketing.
How You'll Make an Impact Here:
Creative Direction & Brand Identity
Serve as the brand's creative steward, leading the development and evolution of The Mind Company's visual identity, voice, and design systems.
Translate strategy into world-class creative concepts and campaigns that drive brand recognition, trust, and cultural relevance.
Ensure Balance, Elevate, and Spark share a unified brand family look and feel, while retaining their own distinct personalities.
Campaigns & Content
Lead creative for brand campaigns, product launches, partnerships, and integrated marketing moments.
Craft and refine compelling content across mediums - visual, written, and experiential - that resonates with diverse audiences.
Elevate our storytelling by balancing strategy with creativity, and insight with inspiration.
Cross-Functional Collaboration
Partner with product and marketing teams to ensure creative is impactful, cohesive, and aligned with business goals.
Provide clear creative direction while also rolling up your sleeves to execute
Champion creative excellence across every touchpoint where The Mind Company shows up.
Innovation & Optimization
Stay ahead of creative trends, platforms, and tools to keep the brand fresh and relevant.
Use data, research, and user insights to refine creative direction and maximize impact.
Experiment with AI and emerging technologies to accelerate impactful design and storytelling.
What We're Looking For:
Proven track record as a Creative Director or senior creative leader in brand, design, or content.
A standout portfolio showcasing brand campaigns, design systems, and storytelling that blend strategy with craft.
Hands-on creative ability in design (Figma/Adobe) and copywriting/editing.
Experience leading and mentoring creative teams, agencies, or freelancers.
Strong storytelling skills across visual, written, and digital mediums.
Ability to translate data, insights and strategy into creative concepts that drive cultural resonance and business impact.
Excellent taste, with an eye for detail and design consistency.
Collaborative leadership style, comfortable working across teams and disciplines.
Comfort in lean, fast-moving environments where you both lead and create.
Bonus Skills:
Experience with consumer brands in health, wellness, or education.
Knowledge of performance-driven creative and integrated brand/marketing campaigns.
Familiarity with motion design, video, or experiential creative.
Compensation:
At The Mind Company, we take a thoughtful and equitable approach to compensation with the goal of offering fair and sustainable salaries to all employees. We use a market-based, pay-for-performance compensation model that we update annually with high-quality industry compensation data.
The full salary range for this role is $135,000-$193,000 USD, but a subset of the range will be used based on each candidate's location. Final compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, experience, and location.
Finally, we believe that people should be paid equitably for their expected (and then actual) contributions rather than negotiation skills. To that end, we give all successful candidates our “first and best” offer, and have a no-negotiation policy. We also provide all employees with consistent opportunities to receive compensation increases in line with their contributions and impact throughout their tenure.
How We Hire:
At The Mind Company, we seek to build high-impact teams with high talent density, and we invest a lot of time and care into the hiring process. Your resume will be reviewed by a human, so we encourage you to keep resumes short (one page should do) and submit it as a PDF.
You can expect both a take-home skills assessment and behavioral interviews, during which you'll have the opportunity to showcase your expertise.
Please note that all communication with applicants will be sent from themindcompany.com or our Applicant Tracking System, Ashby (ashbyhq.com). The Mind Company will never ask you to create a Microsoft Teams or any other online account before your interview process begins, and we do not communicate with candidates via WhatsApp. If you are asked to provide information and do not believe it is a legitimate request from The Mind Company, please contact ***************************** to validate before proceeding.
Our Commitment to Diversity, Equity, & Inclusion:
We believe that there is no single candidate profile that guarantees success in this role. Experience comes in different forms; many skills are transferable, and passion goes a long way. If your background is similar to the job description and you think you can excel in this role, please apply and tell us about yourself and the impact you could make at The Mind Company.
We also know that diversity of identity, experience, and thought leads to more creativity, better problem-solving, and wiser decisions, which is why we're dedicated to adding new perspectives to our team. We are an equal opportunity employer; committed to diversity and building an equitable and inclusive environment for people of all backgrounds and experiences, and we're taking steps to meet that commitment. We highly encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQIA+ folks, veterans, and people with disabilities.
Auto-ApplySenior Staff Product Designer, Discovery Experience
Remote or San Francisco, CA job
Faire is an online wholesale marketplace built on the belief that the future is local - independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town - we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.
By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.
About this role
We're looking for a Senior Staff Product Designer to define and design the next generation of search and discovery experiences at Faire.
Search is core to Faire's marketplace - it's how retailers uncover new brands and products, and how brands are discovered by their next great partners. You'll lead the vision for this critical experience, pushing the boundaries of how AI, systems design, and storytelling come together to help our users find exactly what they need - and sometimes, what they didn't know they needed.
As a Senior Staff Designer, you'll set the creative direction, evolve our design systems, and inspire cross-functional teams through storytelling that connects your design vision to Faire's broader business and product strategy.
We're looking for candidates open to working in San Francisco, CA or New York City, NY.
What you'll do
Define the vision for how users search and discover across Faire's ecosystem - from the foundational architecture to the emotional details.
Lead end-to-end design: from deep discovery and rapid prototyping through polished execution and production.
Collaborate cross-functionally with engineering, product, and data teams to explore new paradigms - including AI-assisted search, personalization, and new interfaces.
Tell powerful stories that connect design vision to tangible business and customer impact, inspiring alignment across teams and leadership.
Push Faire's design system forward through the lens of your work - evolving patterns, motion, and visual language that scale across the platform.
Prototype fearlessly using modern tools to explore new ideas, test assumptions, and accelerate innovation.
Mentor and elevate other designers - sharing your craft, process, and storytelling approach to raise the bar across the org.
Qualifications
10+ years of experience designing complex, high-impact digital products.
Deep expertise in interaction design, visual craft, and systems thinking.
Proven ability to lead with vision - influencing strategy and aligning cross-functional partners through compelling storytelling.
Strong ability to connect design direction to business and customer outcomes.
Comfort exploring and experimenting with new tools and workflows for rapid prototyping and AI-integrated design.
A portfolio that demonstrates visionary product thinking, strong craft, and clear communication of impact.
Experience contributing to and evolving large-scale design systems.
A passion for collaboration, mentoring, and driving a culture of excellence in design.
We value candidates that bring a range of experience from different industries and a variety of creative influences. If you're a maker or retailer yourself and can bring first-hand experience and empathy for the small business and entrepreneurial journey, tell us your story!
Salary Range
San Francisco, CA and New York City, NY: the pay range for this role is $251,000 - $345,000 per year.
This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.
Hybrid Faire employees currently go into the office 2 days per week on Tuesdays and Thursdays. Effective starting in January 2026, employees will be expected to go into the office on a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.
Applications for this position will be accepted for a minimum of 30 days from the posting date.
Why you'll love working at Faire
We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.
Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.
Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.
Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (**************************
Privacy
For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire's Privacy Notice (******************************
Auto-ApplyCore Strategy Senior Associate
Remote or San Francisco, CA job
Faire is an online wholesale marketplace built on the belief that the future is local - independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town - we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.
By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.
About this role
This is an opportunity to be an early member of Faire's Core Strategy team. You will help answer Faire's most important and ambiguous strategic questions, including assessing major new product extensions, new categories, international expansion, and the evolution of Faire's business and monetization model.
What you'll do
Break down complex and ambiguous questions with a mix of analytical rigor, customer insight, and input from internal and external experts
Work closely with the product, analytics, marketing, finance, and ops teams to translate recommendations into execution, sometimes embedding directly to accelerate impact
Present your recommendations and debate their implications with Faire's executive team, guiding key company decisions
Build the central nervous system at Faire and ensure that insights are accessible to all teams
Help shape the culture and capabilities of the Core Strategy team by improving our processes, mentoring teammates, and setting a high bar for excellence
Qualifications
Exceptional analytical problem solving skills and ability to identify and synthesize insights from data
Executive-level communication skills, including the ability to use verbal and written communication to express ideas clearly and succinctly
Excellent at breaking down unstructured problems and synthesizing many disparate sources of information to deliver simple and thoughtful answers
Strong business judgment, with ability to think across every dimension of the business
Experience with quantitative and qualitative consumer and market research techniques
Ability to operate with a high degree of autonomy and ownership
Deep analytical toolkit, with strong proficiency in Excel + SQL
Curiosity, low ego, and willingness to learn from a wide range of people
A Bachelor's degree and 3+ years of experience across consulting, finance, business operations, product, strategy, or analytics roles
Salary Range
San Francisco, CA & New York City, NY: the pay range for this role is $129,000 - $177,00 per year.
This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.
Hybrid Faire employees currently go into the office 2 days per week on Tuesdays and Thursdays. Effective starting in January 2026, employees will be expected to go into the office on a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.
Applications for this position will be accepted for a minimum of 30 days from the posting date.
Why you'll love working at Faire
We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.
Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.
Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.
Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (**************************
Privacy
For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire's Privacy Notice (******************************
Auto-ApplyCommercial Counsel
Remote or San Francisco, CA job
Faire is an online wholesale marketplace built on the belief that the future is local - independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town - we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.
By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.
About this role
Faire is hiring a Commercial Counsel with a focus on commercial, marketing, and operational programs to help power the next chapter of our company's growth. Partnering closely with Faire's Sales, Business Development/Partnerships, and Procurement, you will drive our strategic deals, develop our forms, and streamline our company-wide contract processes. You will also work closely with Marketing, Communications, and Operations to deliver clear, actionable, and practical legal advice to fuel Faire's growth. Success in this role calls for an individual who has a business mindset, with the ability to independently drive deals and projects from start to finish combined with a passion to streamline and scale commercial and other legal processes.
What you'll do
* Draft, review, and negotiate a broad range of commercial agreements, including vendor agreements, SaaS agreements, DPAs, customer agreements, partnership agreements, and other strategic transactions
* Support the development and maturation of our procurement, third party risk management, and sales contracting processes
* Develop and maintain contract templates, playbooks, and self-service tools to speed up contract cycles while managing risk and compliance
* Provide clear and practical legal guidance on marketing, promotions, and advertising
* Serve as a trusted advisor to business leaders, providing practical, business-oriented legal counsel
* Identify opportunities to enhance training & knowledge management, streamline processes, and improve efficiency, with a focus on Generative AI tools
* Tackle other high‑priority initiatives within the Legal Team as business needs evolve
Qualifications
* J.D. from an accredited law school and active bar membership in good standing
* 5+ years of deep expertise with commercial contracts, preferably combining law firm (e.g., in technology transactions) and in-house experience (e.g., at a fast-paced technology company).
* Ideally, experience with marketing review and advising general business and ops teams
* Working knowledge of privacy laws, including experience with reviewing DPAs
* Experience working with contract lifecycle management (CLM) platforms, such as Ironclad and strong interest in GenAI tools
* Able to drive deals and implement complex legal programs with a high degree of autonomy and with a focus on creative data driven problem solving, operational efficiently and scale
* Excellent communication, analytical, and time management skills, as well as an impeccable attention to detail
* Demonstrated ability to work cross-functionally and collaboratively with internal stakeholders, build relationships, influence without authority and achieve buy in
Salary Range
San Francisco: the pay range for this role is:
* Commercial Counsel: $193,000 to $265,000 per year
* Senior Commercial Counsel: $228,000 to $313,500 per year
This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.
Hybrid Faire employees currently go into the office 2 days per week on Tuesdays and Thursdays. Effective starting in January 2026, employees will be expected to go into the office on a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.
Applications for this position will be accepted for a minimum of 30 days from the posting date.
Why you'll love working at Faire
* We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
* We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
* We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
* We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.
Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.
Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.
Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (**************************
Privacy
For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire's Privacy Notice (******************************
Auto-ApplySenior SEO Strategist
Remote job
What makes a great company? Is it the products it produces, its reputation, or its culture? At Victorious, we know it's our people.
Our people-first ethos permeates every aspect of our company - from practicing radical integrity to empowering each other to do our best work. This approach attracts the sharpest minds in the industry and creates a culture that places empathy and kindness squarely in the middle of our commitment to rigorous methodologies. Working with us, you will gain exposure to and knowledge of a wide variety of industries.
Our Strategists have a pivotal role in every aspect of our customers' SEO strategy, from large-scale technical audits to helping define their first keyword strategy. At Victorious, you will have the opportunity to touch every aspect of SEO in an ever-changing technical landscape.
*Please note that we cannot sponsor visas. We thank you all for your interest, but we can only consider applicants who are authorized to work for an employer in the United States.
The ask:
Drive and refine high-impact SEO strategies for assigned customer accounts, acting as the primary point of contact for their SEO services at Victorious.
The expectation:
Execute SEO strategies for Victorious customers, proactively driving performance and making day-to-day decisions related to the execution of SEO services.
Identify and address issues related to SEO performance, technical challenges, implementation issues, or other potential obstacles to campaign performance.
Drive SEO innovation, identifying opportunities for service enhancements and new service offerings and staying ahead of industry trends to improve our company's effectiveness across its customer campaigns.
Continuously monitor, evaluate, and enhance the quality of deliverables and contribute to team growth by spotting training needs during quality assurance processes.
Work cross-functionally with the content, web, and customer success departments to ensure that Victorious campaigns are on pace and on track and delivered with collaboration for the best search-first campaign results.
Provide SEO expertise and guidance when consulted by SEO team members or cross-functional partners.
Stay up-to-date on the latest SEO strategies and trends, sharing knowledge with the SEO department and using insights to improve service deliverables.
Qualifications:
Robust experience in search engine optimization
7+ years working for a digital marketing agency in an SEO strategy role.
Ability to translate complex concepts into actionable insights and next steps
Experience working with SEO tools (Ahrefs, SEMrush, Screaming Frog, etc.)
Advanced experience in Asana or related project management tools
Excellent organizational and time-management skills
Ability to adapt to new technology and tools and comfort in an agile, fast-paced remote environment
Understanding of HTML/CSS and website administration
You will love working here and thrive if…:
You are self-motivated. You don't need to be tightly managed to be successful, yet you understand the importance of following processes and communication. You don't need to be fired up; you're self-motivated by an inner drive to produce the best results and to be part of creating something great.
You give a sh*t about your work. You believe in the inherent value of work and your role in helping a team succeed. You hate cynicism and are always looking to become a better version of yourself. Ego isn't an issue for you because you know feedback is the fastest way to improve.
You demonstrate radical integrity. You take your responsibilities seriously, even if they're difficult or uncomfortable. You do what you say you'll do, and you're always honest. Coworkers can rely on you to deliver, and management never worries about your work ethic.
Along with an amazing place to work, we offer:
Excellent Medical (including a 100% employer-paid option*) / Dental / Vision / Life / LTD Insurance (Company will contribute equal value to other plan(s) offered)
401(k)/Roth Retirement Plan & Company Match
100% Remote Work Environment
Unlimited Paid Time Off
Company-Paid Holidays + Wellness Days
Company-provided work equipment
Robust SEO Training Program
Monthly Remote Work Stipend
Monthly Holisticly Wellness Credit
Charitable Donation Company Match
A little bit about us:
From enterprise SEO efforts to boosting visibility for small businesses, Victorious is committed to helping marketers meet potential customers where they are - in organic search.
We check our egos at the door and draw on our wealth of knowledge to make impactful recommendations that help our customers shine in search. Our commitment to best practices goes hand-in-hand with our commitment to transparency.
At the end of the day, one core belief informs everything we do: If we stay true to the best interests of our customers and our team, we will all succeed - together.
To learn more about us, please visit our website at victorious.com
Auto-ApplyStaff Applied AI/ML Scientist - Search
Remote or San Francisco, CA job
Faire is an online wholesale marketplace built on the belief that the future is local - independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town - we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.
By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.
About this role
As a Staff Applied AI/ML Scientist on the Search Group, you'll drive the technical vision, ML algorithm strategy, and system design powering one of the most critical levers for customer value and company growth-Search (think about what you do when you land on any e-commerce site). You'll lead the advancement of real-time Search and Recommendation systems behind our next-generation shopping experiences.
You'll operate at the forefront of algorithms-combining large language models, natural language processing, query understanding, deep learning, transformer-based sequential modeling, graph neural networks, and structured behavioral data to return hyper-relevant, personalized products/brands for any given query from the users.
This is a rare opportunity to own end-to-end personalization in a high-scale, deeply multi-modal environment-while mentoring a team of talented scientists and engineers.
What you'll do
* Own the next-generation Search engine, integrating LLMs, query understanding, dense vector retrieval, deep personalization embeddings, multi-stage ranking, and reinforcement learning to serve personalized product feeds with
* Design and productionize natural language search and discovery systems, enabling intelligent agents to generate relevant and personalized collections, explain search results, and assist retailers in browsing, filtering, and evaluation.
* Lead model development and GPU-based deployment efforts, leveraging frameworks like Triton to scale inference reliably and efficiently.
Qualifications
* 7+ years of experience building large-scale ML systems, including 3+ years in search, recommendation, or ads ranking.
* Hands-on experience with deep learning libraries (e.g. PyTorch) and vector search infrastructure (e.g. Faiss, ScaNN, Pinecone).
* A strong track record of productionizing models that blend LLMs (e.g. BERT, GPT-class) with structured features to drive personalization.
* A product-focused mindset and a bias toward execution-you move quickly from paper to prototype to production.
* Strong Python skills, deep respect for system reliability and ownership, and experience operating in high-stakes environments.
* Excellent communication and cross-functional influence-you raise the technical bar beyond your immediate team.
Great to Have
* Contributions to open-source ML libraries or peer-reviewed publications in ML/AI.
* MS or PhD in Computer Science, Statistics, or a related STEM field.
Salary Range
California: the pay range for this role is $224,000 to $308,000 per year.
This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.
Hybrid Faire employees currently go into the office 2 days per week on Tuesdays and Thursdays. Effective starting in January 2026, employees will be expected to go into the office on a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.
Applications for this position will be accepted for a minimum of 30 days from the posting date.
Why you'll love working at Faire
* We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
* We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
* We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
* We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.
Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.
Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.
Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (**************************
Privacy
For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire's Privacy Notice (******************************
Auto-ApplyGeneral Application
San Francisco, CA job
This is a general application. Feel free to apply and we'll reach out if there a fit!
Mind Company is 6-person neuro-tech startup with the mission of building noninvasive neural interfaces. We build our own hardware systems which measure brain data, collect proprietary training datasets, and train useful ML models.
If we succeed, humans will be communicating at higher information rates, playing video games with their mind, and never using slow keyboards again. All without requiring surgery. Join us in making this vision a reality.
Auto-ApplyEnterprise Account Executive
Remote Cresta job
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, & co-founder, Tim Shi, an early member of Open AI. We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we've been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta. Location: West Coast, Remote
About the role:
As an Enterprise Account Executive you will focus on Large ARR deals. You'll identify and articulate how Cresta can unlock significant value for our customers, build relationships with key executives and evangelize cutting edge AI technology. At a growing startup, you'll have the opportunity to be apart of a fast growing exciting space that we are leading the charge on and help build an amazing sales culture.
Responsibilities:
Own the sales experience while building and managing relationships with key decision-makers and executives at Fortune 1000 companies
Run complex sales cycles from initial contact to close
Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts
Develop a command of the Cresta product, the Contact Center market, our unique competitive differentiators, and our customers' needs
Partner closely with Product, Marketing, Customer Success and Engineering to deliver an exceptional customer experience
Hit your number
Qualifications We Value:
5+ years of SaaS software sales experience at an enterprise level
Experience negotiating, structuring and executing complex enterprise-level agreements
Prior experience leading cross-functional teams through large deal close processes
Ability to articulate contractual, technical, and financial value points to customers, including executives
Excellent communication and presentation skills with experience presenting to C-level executives
Ability to travel
Perks & Benefits:
We offer a comprehensive and people-first benefits package to support you at work and in life:
Comprehensive medical, dental, and vision coverage with plans to fit you and your family
Flexible PTO to take the time you need, when you need it
Paid parental leave for all new parents welcoming a new child
Retirement savings plan to help you plan for the future
Remote work setup budget to help you create a productive home office
Monthly wellness and communication stipend to keep you connected and balanced
In-office meal program and commuter benefits provided for onsite employees
Compensation at Cresta
Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.
OTE Range: $240,000-$300,000 + Offers Equity
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from ************** domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to ********************
Auto-ApplyLead Machine Learning Researcher
San Francisco, CA job
About the team
Mind Company's mission is to build non-invasive neural interfaces - that is, enabling a communication layer between humans and other humans or computers, directly using thoughts.
In pursuit of this mission, our Research Team is responsible for building and training appropriate machine learning models capable of translating brain data into useful forms, such as text.
About the role
As our Lead Machine Learning Engineer, you will be directly responsible for all our machine learning efforts, the core of our business.
You'll be figuring out how to most accurately and efficiently translate brain wave data to useful forms. You'll work with researchers, hardware engineers, and the CEO/CTO.
This role is based in San Francisco, CA. We're an in-person company who deeply believe that great products are not built working from home.
In this role, you'll:
Work across our ML stack, and occasionally work on general software efforts as well
Build, train and deploy our ML translation models which convert brain waves into more useful forms
Learn about the brain, and understand how optimizing hardware can lead to model accuracy improvements
Grow and manage the Research Team, and its direction
We're looking for candidates with the following traits:
2+ years experience building, training and deploying ML models
Curious about the brain, and passionate about unlocking human-computer interaction
Strong leadership skills and self-starter, able to carry a project from beginning to end
About Mind Company
Mind Company is 6-person neuro-tech startup with the mission of building noninvasive neural interfaces. We build our own hardware systems which measure brain data, collect proprietary training datasets, and train useful ML models.
If we succeed, humans will be communicating at higher information rates, playing video games with their mind, and never using slow keyboards again. All without requiring surgery. Join us in making this vision a reality.
Auto-ApplyMachine Learning Intern
San Francisco, CA job
About the team
Mind Company's mission is to build non-invasive neural interfaces - that is, enabling a communication layer between humans and other humans or computers, directly using thoughts.
In pursuit of this mission, our Research Team is responsible for building and training appropriate machine learning models capable of translating brain data into useful forms, such as text.
About the role
As our Machine Learning Intern, you will be working on all our machine learning efforts, the core of our business.
You'll be figuring out how to most accurately and efficiently translate brain wave data to useful forms. You'll work with researchers, hardware engineers, and the Lead Machine Learning Engineer.
This role is based in San Francisco, CA. We're an in-person company who deeply believe that great products are not built working from home.
In this role, you'll:
Work across our ML stack, and occasionally work on general software efforts as well
Build, train and deploy our ML translation models which convert brain waves into more useful forms
Learn about the brain, and understand how optimizing hardware can lead to model accuracy improvements
We're looking for candidates with the following traits:
Juniors or Seniors
2+ years of course work or practical work building, training and deploying ML models
Willing to work hard to balance both work and school
Curious about the brain, and passionate about unlocking human-computer interaction
Strong leadership skills and self-starter, able to carry a project from beginning to end
About Mind Company
Mind Company is 6-person neuro-tech startup with the mission of building noninvasive neural interfaces. We build our own hardware systems which measure brain data, collect proprietary training datasets, and train useful ML models.
If we succeed, humans will be communicating at higher information rates, playing video games with their mind, and never using slow keyboards again. All without requiring surgery. Join us in making this vision a reality.
Auto-ApplySoftware Engineering Intern
San Francisco, CA job
About the team
Mind Company's mission is to build non-invasive neural interfaces - that is, enabling a communication layer between humans and other humans or computers, directly using thoughts.
In pursuit of this mission, our Research Team is responsible for building and training appropriate machine learning models capable of translating brain data into useful forms, such as text.
About the role
As our Software Engineering Intern, you will be working on all our software efforts.
This role is based in San Francisco, CA. We're an in-person company who deeply believe that great products are not built working from home.
In this role, you'll:
Design and implement the software architecture that enables seamless integration between our AI models and hardware components
Work on projects like data pipelines, embedded software, data collection infrastructure, and frontend development
We're looking for candidates with the following traits:
Juniors or Seniors
Proficiency in Python, C++ and embedded Rust (especially Embassy)
Prior experience with cloud computing platforms, continuous integration and deployment practices, or hardware interfacing is a plus
Willing to work hard to balance both work and school
Curious about the brain, and passionate about unlocking human-computer interaction
Strong leadership skills and self-starter, able to carry a project from beginning to end
About Mind Company
Mind Company is 6-person neuro-tech startup with the mission of building noninvasive neural interfaces. We build our own hardware systems which measure brain data, collect proprietary training datasets, and train useful ML models.
If we succeed, humans will be communicating at higher information rates, playing video games with their mind, and never using slow keyboards again. All without requiring surgery. Join us in making this vision a reality.
Auto-ApplyCustomer Engineer
Remote Cresta job
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, & co-founder, Tim Shi, an early member of Open AI.
We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we've been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.
Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.
About the Role:
As a Customer Engineer, you'll act as a Solution Architect, serving as the technical authority on how Cresta integrates with platforms like AWS Connect, Genesys, and Five9. You'll help design, build, and deliver our cutting-edge solutions for enterprise contact centers, ensuring customers achieve meaningful results through real-time coaching and agent efficiency tools.
You'll work across multiple customer projects, manage deadlines independently, and participate in sales calls to remove technical barriers. This role calls for a full-stack developer with a strong customer focus and the ability to connect technical execution to business value.
What We're Looking For:
Minimum of 5 years experience
Blend of sales enthusiasm, technical confidence, and precise execution.
Experience with Contact Center/Customer Experience platforms (AWS Connect, Genesys, Five9, etc.).
Proficiency with APIs, SDKs, AWS, Git, and hands-on coding in Go, Python, and JavaScript.
Ability to think big but deliver simple, impactful solutions.
Strong organizational skills to manage complex projects with multiple stakeholders.
Consultative approach to problem-solving and ability to build strong relationships with technical stakeholders.
What You'll Do:
Pre-Sales: Collaborate with customers to determine the best integration approach.
Post-Sales: Meet deadlines for solution delivery in partnership with Implementation Managers and other stakeholders.
Design, build, and deploy applications using Cresta SDKs, libraries, and APIs, integrated with contact center chat or voice platforms.
Test deployed applications, troubleshoot issues, and implement bug fixes.
Provide clear, timely updates to stakeholders.
Perks & Benefits:
We offer a comprehensive and people-first benefits package to support you at work and in life:
Comprehensive medical, dental, and vision coverage with plans to fit you and your family
Flexible PTO to take the time you need, when you need it
Paid parental leave for all new parents welcoming a new child
Retirement savings plan to help you plan for the future
Remote work setup budget to help you create a productive home office
Monthly wellness and communication stipend to keep you connected and balanced
In-office meal program and commuter benefits provided for onsite employees
Compensation:
Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details.
This posting will be used to fill a newly-created role.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from ************** domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to ********************
Auto-ApplyProgram Director
Remote Cresta job
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.
We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we've been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.
Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.
About the Role:
The Program Director, Strategic Accounts is a senior customer leader responsible for driving end-to-end deployments and value realization across Cresta's largest and most strategic enterprise customers (>$5M ARR).
In this role, you will serve as the executive sponsor and trusted advisor to C-level stakeholders, orchestrating complex, multi-stream AI transformation programs across global organizations. You will manage the work of a team of Implementation Managers, Conversation Design and Customer Engineering, ensuring flawless execution and measurable business impact.
This role demands a blend of strategic vision, executive communication, operational rigor, and a deep understanding of enterprise transformation in the AI era. You'll partner closely with Sales and Executive Leadership to drive growth, adoption, and advocacy across Cresta's most valuable customer relationships.
What You'll Do:
Drive Enterprise Transformation:
Own the success of large-scale, multi-phase AI transformation programs for Cresta's top enterprise customers, ensuring business outcomes are realized across multiple business units and geographies.
Executive Stakeholder Management:
Serve as the senior point of contact for customer executives (C-suite and VP level), providing strategic direction, thought leadership, and proactive guidance on maximizing ROI from Cresta's platform.
Program Leadership:
Lead a matrixed team of Implementation Managers, Solution Architects, Conversation Design and Customer Engineering to deliver complex implementations on time and within scope - balancing speed, quality, and customer satisfaction.
Cross-Functional Collaboration:
Partner closely with Sales Leadership, Customer Success, Product, and Engineering to align strategic initiatives, forecast expansion opportunities, and drive long-term customer growth.
Operational Excellence:
Standardize delivery practices, governance models, and success frameworks to scale efficiently across accounts while maintaining white-glove service.
Technical Product Knowledge
Insight and understanding of the Cresta product and configuration methodology in order to help assess & determine the critical path for working teams to overcome roadblocks.
Internal Influence and Leadership:
Represent the voice of the customer to Cresta's Executive Team, influencing product direction, go-to-market strategy, and delivery innovation.
What We're Looking For:
12+ years of experience in enterprise customer delivery, professional services, or program management roles within SaaS, AI, or CX transformation domains.
Proven success leading large-scale software deployments for Fortune 500 customers with >$5M in ARR and multiple stakeholder groups.
3+ years of experience managing or mentoring implementation or delivery teams.
Deep expertise in executive engagement, enterprise governance, and change management for complex technology programs.
Exceptional communication and executive presence - able to influence C-level audiences and synthesize complex technical and business topics with clarity.
Strong financial acumen and ability to connect technical outcomes to business value and ROI.
Adept at building trusted, long-term relationships across Sales, Customer Success, and Product organizations.
Comfortable operating in a fast-paced, high-growth environment with ambiguity and autonomy.
Willingness to travel up to 20% for executive engagements and key customer milestones.
Bonus Points:
Experience with contact center technology, conversational AI, or analytics platforms strongly preferred.
Perks & Benefits:
We offer a comprehensive and people-first benefits package to support you at work and in life:
Comprehensive medical, dental, and vision coverage with plans to fit you and your family
Flexible PTO to take the time you need, when you need it
Paid parental leave for all new parents welcoming a new child
Retirement savings plan to help you plan for the future
Remote work setup budget to help you create a productive home office
Monthly wellness and communication stipend to keep you connected and balanced
In-office meal program and commuter benefits provided for onsite employees
Compensation at Cresta
Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
Compensation for this position includes a Base salary + Bonus + Equity.
Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details. In addition, total compensation includes a comprehensive benefits package for you and your family.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from ************** domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to ********************
Auto-ApplyManager, IT Support
Remote or San Francisco, CA job
Faire is an online wholesale marketplace built on the belief that the future is local - independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town - we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.
By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.
About this role
Faire is looking for a Manager, IT Support to lead and develop our global IT Support team across Waterloo, Toronto, London, New York, and San Francisco. This role blends people leadership, operational excellence, and data-driven management, helping shape how Faire delivers world-class IT support at scale.
You'll coach and motivate a distributed team to deliver exceptional service, build cohesion across regions, and ensure our processes, tools, and automations evolve with the company's growth. The ideal candidate thrives on using metrics and dashboards to drive accountability, improve performance, and continuously raise the bar for how IT enables Faire's employees.
If you're a forward-thinking leader who loves building strong teams, simplifying complex operations, and turning data into action, this role is for you.
What you'll do
* Lead and coach a global IT Support team across four offices, building alignment, accountability, and a shared sense of purpose.
* Develop and track key metrics and SLAs, building and using dashboards to measure success and identify opportunities for improvement.
* Drive operational excellence by designing scalable processes and playbooks that ensure consistent service worldwide.
* Promote automation and efficiency, leveraging modern tools to reduce manual effort and improve responsiveness.
* Collaborate with IT Leadership on global initiatives that enhance employee experience and streamline IT operations.
* Serve as a hands-on leader, assisting with complex escalations and ensuring long-term, root-cause solutions.
* Foster a culture of continuous improvement, where the team uses feedback and data to evolve how we work.
* Partner cross-functionally with teams like Workplace, People Ops, and Engineering to deliver a seamless technology experience for all Faire employees.
Qualifications
* 7+ years of IT Support experience, with 3+ years managing or leading teams.
* Proven success managing global or multi-site IT operations in a fast-paced environment.
* Demonstrated ability to build and manage metrics, SLAs, and dashboards that drive accountability and performance.
* Experience coaching, developing, and motivating teams through clear goals and measurable outcomes.
* Strong understanding of Mac environments, SaaS applications, and collaboration tools (Google Workspace, Atlassian, Zoom, Slack, etc.).
* A forward-thinking mindset with enthusiasm for improving processes and implementing automation.
* Excellent communication skills and the ability to lead with empathy and influence across time zones.
Salary Range
San Fransisco : the pay range for this role is $131,000 to $180,500 per year.
This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.
Hybrid Faire employees currently go into the office 2 days per week on Tuesdays and Thursdays. Effective starting in January 2026, employees will be expected to go into the office on a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.
Applications for this position will be accepted for a minimum of 30 days from the posting date.
Why you'll love working at Faire
* We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
* We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
* We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
* We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.
Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.
Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.
Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (**************************
Privacy
For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire's Privacy Notice (******************************
Auto-ApplyInfrastructure Engineer/SRE - Canada & US
Remote Cresta job
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI. We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we've been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta. About the role: As a member of the infrastructure team you are responsible for designing, building, and advancing our core infrastructure that allows the engineering team to execute quickly, productively, and securely. You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue projects they find interesting. Responsibilities:
Developer Toolchain. Partner with engineers to build dev tools that empower developer workflows and deployment infrastructure.
Ensure reliability of multi-cloud Kubernetes clusters and pipelines.
Metrics, logging, analytics, and alerting for performance and security across all endpoints and applications.
Infrastructure-as-code deployment tooling and supporting services on multiple cloud providers.
Automate operations and engineering. Focus on automation so we can spend energy where it matters.
Building machine learning infrastructure that enables AI teams to train, test, and deploy on large-scale datasets.
What we are looking for:
5+ years experience in DevOps, Site Reliability Engineering, Production Engineering, or equivalent field.
Deep proficiency with coding languages such as Golang or Python.
Deep familiarity with container-related security best practices.
Production experience working with Kubernetes, and a deep understanding of the Kubernetes ecosystem, including popular open-source tooling such as cert-manager or external-dns. Experience with GPU-enabled clusters is a bonus.
Production experience with Kubernetes templating tools such as Helm or Kustomize.
Production experience with IAC tools such as Terraform or CloudFormation.
Production experience working with AWS and services such as IAM, S3, EC2, and EKS.
Production experience with other cloud providers such as Google Cloud and Azure is a bonus.
Production experience with database software such as PostgreSQL
Experience with GitOps tooling such as Flux or Argo.
Experience with CI/CD such as GitHub Actions.
Perks & Benefits:
We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family's needs
Paid parental leave to support you and your family
Monthly Health & Wellness allowance
Work from home office stipend to help you succeed in a remote environment
Lunch reimbursement for in-office employees
PTO: 3 weeks in Canada
Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details.
This posting will be used to fill a newly-created role.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from ************** domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to ********************
Auto-Apply