Cresta Jobs

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta. About the role: Our internships offer a dynamic, fast-paced environment where you'll collaborate with top researchers and engineers in the field. We provide opportunities for interns to make significant contributions to AI research and apply novel techniques at scale. Responsibilities: Contribute to research that can be applied to Cresta product development Conduct research to develop state-of-the-art generative AI algorithms, applying techniques in deep learning, natural language processing, and multimodal AI. Analyze and optimize the efficiency, scalability, and stability of deployed algorithms, depending on project goals. Collaborate with cross-functional teams to align research with Cresta's product vision. Communicate research progress and findings clearly to stakeholders. Publish findings in top-tier AI conferences and journals where applicable (e.g., NeurIPS, ICML, ICLR, ACL, EMNLP). Minimum Qualifications: Currently pursuing a PhD in Computer Science, Artificial Intelligence, Machine Learning, or a related technical field. Proficiency in Python and familiarity with at least one deep learning framework (e.g., PyTorch, TensorFlow). Strong understanding of machine learning fundamentals and generative modeling. Ability to design and analyze experiments involving large-scale datasets. Work authorization in the country of employment at the time of hire. Preferred Qualifications: Proven research achievements demonstrated through first-author publications in leading AI conferences. Experience building AI systems for practical applications, with a focus on scalability and robustness. Contributions to open-source AI frameworks or tools. Strong analytical problem-solving skills and ability to handle complex, high-dimensional data. Internship Details: Duration: 12 to 24 weeks, with flexible start dates throughout the year. Location: Flexible (on-site, remote, or hybrid options available) in United States or Canada; Mentorship: Work closely with experienced researchers and engineers in a collaborative environment. Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in the US and Canada. Your recruiter can provide further details. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from ************** domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to ********************

Faire is an online wholesale marketplace built on the belief that the future is local - independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town - we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants. By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours. About the role Our Exec Support Team strives to keep things running smoothly, anticipate needs, and clear the path for our leaders and teams to do their best work. We're looking for an experienced and highly motivated Executive Assistant to support our Head of Global Ops and Head of Marketing. The ideal candidate has prior experience supporting multiple executives, has seen and experienced scale firsthand, and is passionate about making an impact in this role. As Executive Assistant to the Head of Global Ops & Head of Marketing, you will: Skillfully manage a high-volume calendar across global time zones with diplomacy, discretion, and excellent judgment Find ways to maximize your Executives time Act as a liaison in relaying and exchanging information with leadership, employees, and external partners Assemble and create all necessary materials and resources to ensure your Executive is prepared for upcoming meetings, presentations, and projects Attend many of your Executives meetings to take notes, track deliverables, and ensure timely follow-ups Be a strategic thought partner and assist with navigating complex challenges Build strong and reliable relationships with cross-functional partners Lead, drive, and execute regular team events, offsites, and retreats Champion and support team culture by tracking, celebrating, and highlighting important team and employee milestones Contribute to initiatives and projects in addition to your core function Take on interim or ad hoc support for other leaders Qualifications Bachelor's degree and a minimum of 3 years of experience as an Executive Assistant Ability to maintain confidentiality and discretion Superior knowledge of and experience with G-Suite Ability to use emerging technology and tools Excellent verbal and written communication skills Incredible organizational skills; must be detail-oriented Timely and consistent responsiveness Outstanding ability to prioritize and multitask Ability to work in a fast-paced environment with shifting priorities Availability to perform job duties outside of normal office hours when necessary A true sense of ownership and are passionate about results You are a team player and able to coordinate with senior leaders You have a great sense of humor - even when meeting tough deadlines You are a creative problem-solver Salary Range San Francisco: the pay range for this role is $50 - $68.75 per hour. This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. This role will be in-office on a hybrid schedule - Faire employees will be expected to go into the office 2 days per week on Tuesdays and Thursdays, effective the week of January 13, 2025. Additionally, in-office roles will have the flexibility to work remotely up to 4 weeks per year. Applications for this position will be accepted for a minimum of 30 days from the posting date. Why you'll love working at Faire We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process. We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners. We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy. We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality. Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog. Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please fill out our Accommodation Request Form (**************************

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI. We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we've been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta. About the role: We are seeking a dynamic and experienced Director of AI Delivery and Conversation Design to lead and manage our professional services team, focused on AI model building, Product enablement, and Virtual Agent services. This role is pivotal in ensuring our team delivers high-quality solutions, drives continuous improvement, and aligns closely with our strategic goals. The ideal candidate will have a proven track record in managing teams, developing methodologies, and interfacing with multiple stakeholders to drive success. Responsibilities: Team Management and Development: Oversee the performance of a team of 5-7 Conversational Designers Establish clear success metrics, provide regular coaching, and offer constructive feedback to team members Directly manage the workload and career development of the Junior Conversational Design team Operational Leadership: Lead and facilitate team meetings, operations, and goal-setting through the OKR framework Own and continuously improve the Opera Enablement curriculum to ensure it meets evolving industry standards and customer needs Work with VP of Professional Services to evolve AI Delivery methodology by introducing new frameworks, templates, and processes to improve efficiency and effectiveness Customer Engagement and Staffing: Manage the staffing of Conversational Designers onto new customers, ensuring optimal resource allocation and project alignment Serve as a primary point of contact for customer escalations related to Conversational Design issues within Professional Services engagements Responsible AI: Act as a functional leader for representing Cresta through Machine Learning Review Boards & Responsible use of AI Collaborate with Product, LLM & Engineering teams to answer Customer questionnaires in this area Sales and Scoping: Own the scoping of Statements of Work (SOWs) and approve deal terms for new enterprise sales deals Collaborate with the Sales & Customer Strategy teams to understand customer requirements and ensure alignment between solutions and customer expectations Cross-Functional Collaboration: Act as a liaison with the Product team to drive improvements in the Opera product and contribute to the Virtual Agent product roadmap Provide feedback and insights from customer engagements to inform product enhancements Build and strengthen relationships across Professional Services, Customer Success, Sales, and Product teams to ensure cohesive and integrated service delivery Qualifications We Value: Bachelor's degree in Linguistics, Engineering, AI, or a related field; advanced degree preferred Proven experience (2+ years) in managing professional services teams Direct experience/knowledge of Conversational Design projects is required (ex: Agent Assist, Voicebot or Chatbot designing experiences) Strong understanding of AI methodologies, frameworks, and conversational design principles Excellent leadership, coaching, and team management skills Experience with OKRs and performance metrics development Demonstrated ability to improve operational processes and methodologies Strong interpersonal skills with the ability to build effective relationships across various functions Proficiency in scoping and negotiating Statements of Work (SOWs) and understanding enterprise sales dynamics Ability to act as a customer escalation point and manage complex customer interactions Perks & Benefits: We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family's needs Paid parental leave to support you and your family Monthly Health & Wellness allowance Work from home office stipend to help you succeed in a remote environment Lunch reimbursement for in-office employees PTO: Flexible Compensation: Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in the US. Your recruiter can provide further details. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from ************** domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to ********************

What makes a great company? Is it the products it produces, its reputation, or its culture? At Victorious, we know it's our people. Our people-first ethos permeates every aspect of our company - from practicing radical integrity to empowering each other to do our best work. This approach attracts the sharpest minds in the industry and creates a culture that places empathy and kindness squarely in the middle of our commitment to rigorous methodologies. Working with us, you will gain exposure to and knowledge of a wide variety of industries. Our Strategists have a pivotal role in every aspect of our customers' SEO strategy, from large-scale technical audits to helping define their first keyword strategy. At Victorious, you will have the opportunity to touch every aspect of SEO in an ever-changing technical landscape. ***While we are interested in every qualified candidate, unfortunately, we cannot sponsor visas. We are open to applicants who are based in the United States and authorized to work for any employer. The ask: Drive and refine high-impact SEO strategies for assigned customer accounts, acting as the primary point of contact for their SEO services at Victorious. The expectation: Execute SEO strategies for Victorious customers, proactively driving performance and making day-to-day decisions related to the execution of SEO services. Identify and address issues related to SEO performance, technical challenges, implementation issues, or other potential obstacles to campaign performance. Drive SEO innovation, identifying opportunities for service enhancements and new service offerings and staying ahead of industry trends to improve our company's effectiveness across its customer campaigns. Continuously monitor, evaluate, and enhance the quality of deliverables and contribute to team growth by spotting training needs during quality assurance processes. Work cross-functionally with the content, web, and customer success departments to ensure that Victorious campaigns are on pace and on track and delivered with collaboration for the best search-first campaign results. Provide SEO expertise and guidance when consulted by SEO team members or cross-functional partners. Stay up-to-date on the latest SEO strategies and trends, sharing knowledge with the SEO department and using insights to improve service deliverables. Qualifications: Robust experience in search engine optimization 7+ years working for a digital marketing agency in an SEO strategy role. Ability to translate complex concepts into actionable insights and next steps Experience working with SEO tools (Ahrefs, SEMrush, Screaming Frog, etc.) Advanced experience in Asana or related project management tools Excellent organizational and time-management skills Ability to adapt to new technology and tools and comfort in an agile, fast-paced remote environment Understanding of HTML/CSS and website administration You will love working here and thrive if…: You are self-motivated. You don't need to be tightly managed to be successful, yet you understand the importance of following processes and communication. You don't need to be fired up; you're self-motivated by an inner drive to produce the best results and to be part of creating something great. You give a sh*t about your work. You believe in the inherent value of work and your role in helping a team succeed. You hate cynicism and are always looking to become a better version of yourself. Ego isn't an issue for you because you know feedback is the fastest way to improve. You demonstrate radical integrity. You take your responsibilities seriously, even if they're difficult or uncomfortable. You do what you say you'll do, and you're always honest. Coworkers can rely on you to deliver, and management never worries about your work ethic. Along with an amazing place to work, we offer: Excellent Medical (including a 100% employer-paid option*) / Dental / Vision / Life / LTD Insurance (Company will contribute equal value to other plan(s) offered) 401(k)/Roth Retirement Plan & Company Match 100% Remote Work Environment Unlimited Paid Time Off Company-Paid Holidays + Wellness Days Company-provided work equipment Robust SEO Training Program Monthly Remote Work Stipend Monthly Holisticly Wellness Credit Charitable Donation Company Match A little bit about us: From enterprise SEO efforts to boosting visibility for small businesses, Victorious is committed to helping marketers meet potential customers where they are - in organic search. We check our egos at the door and draw on our wealth of knowledge to make impactful recommendations that help our customers shine in search. Our commitment to best practices goes hand-in-hand with our commitment to transparency. At the end of the day, one core belief informs everything we do: If we stay true to the best interests of our customers and our team, we will all succeed - together. To learn more about us, please visit our website at victorious.com

Who We Are Osmosis is the fastest growing company sitting at the intersection of healthcare and education; with the sole purpose of uniting the two to impact people's lives. We believe that everyone who cares for someone can learn by Osmosis and collectively, we can develop a more caring world by developing the most caring people. Osmosis is a distributed company and all positions are remote. About You Mission and Value Aligned. You resonate with our organizational values and embody them daily. You are driven to help us achieve our common goals and shared vision! Adaptable. You embrace the scrappy startup mentality. You are flexible and versatile with changes to projects, goals, and strategies. You are comfortable working in an entirely virtual environment. Proactive. You seek out new ways to problem-solve both solo or with your team members. You work diligently to produce excellent results, even with limited time and resources. Growth mindset-oriented. You are constantly learning and applying these learnings to your craft. You work through change and obstacles to reach resolutions and value the power of “not yet.” Solutions Oriented. You see problems as opportunities to act. You love proposing solutions and lean towards problem-solving action. Reliable. You get things done on time and if you drop the ball, you're the first to pick it up. You hold yourself accountable and take ownership for mistakes. Caring Communicator. You know the importance of clear, thoughtful communication in a fully distributed environment. You can navigate crucial conversations through mindfully listening to others and clearly expressing your needs. One of our values is to “Open Your Arms”. In line with this, if you have any specific needs that may require a different method for application submission, please reach out to us at ******************* . Osmosis is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability, protected veteran status or other status protected by law.

Elsevier Health Leadership Initiative (EHLI) -- Resident Ambassador Program Attention US-Based Residents! Join the "Elsevier Health Leadership Initiative” and impact the future of healthcare and health technology. About the Program: The "Elsevier Health Leadership Initiative" seeks passionate and creative residents dedicated to advancing clinical technology and healthcare outcomes. As a member of this early-access program, you will contribute to the advancement of AI in the medical field through collaboration with innovators in medical education and drive positive change in healthcare leadership. *This program is only open to US-based MD or DO residents at this time* What You'll Do: Engage with the ClinicalKey AI product and provide valuable feedback and insights. Share ClinicalKey AI with your resident colleagues. Submit a testimonial video for ClinicalKey AI, showcasing your story and experience. Co-host an in person or virtual event to demonstrate how you use and benefit from ClinicalKey AI. Complete additional surveys and share ongoing feedback to contribute to the enhancement of ClinicalKey AI. What You'll Receive: A minimal time commitment per week will give you: Financial compensation for your time and contributions to the program. Complimentary access to the ClinicalKey AI product for 3-6 months, enabling you to explore its features and benefits. Thought leadership opportunities: publish articles, social media posts, podcasts, etc. Networking opportunities with residents across the country and engage with innovators in clinical technology, AI, and other areas of interest. Certificates and acknowledgments highlighting your participation in the "Elsevier Health Leadership Initiative." Requirements: MD or DO at the resident level in the US Available to dedicate approximately 5 hours per month *This program is only open to US-based MD or DO residents at this time*

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI. We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we've been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta. About the role: As a Sales Development Representative (SDR), you will be responsible for building pipeline through outbound prospecting and inbound qualification. You will help generate qualified leads that result in new business, supporting our scaling efforts and contributing to the success of our team. We are looking for driven professionals with sound business acumen, strong technical aptitude and natural sales instincts to join our fast growing sales organization. This role will be hybrid in New York Responsibilities: Grow Cresta's customer list through personalized emails, calls, and creative social media outreach Write effective and compelling messaging to engage targeted accounts Work closely with Sales and Marketing to plan, strategize, and execute outreach campaigns that help drive revenue growth Analyze market research data and develop strategic approaches to raise awareness and generate interest for Cresta Partner with account executives to help generate meetings and sales pipeline Create and prioritize target account and contact lists Conduct high level conversations with executives in prospect accounts Achieve monthly quotas of meetings, qualified opportunities, and pipeline generated. Assist with drafting sales pitches, presentations, reference material, and other documents as required Qualifications We Value: Bachelor's degree in Business, Marketing, Communications, or related field 1+ years prior sales experience (within a Software/High Tech company highly preferred) Ability to work in a time-sensitive and high-volume environment Highly competitive personality A positive attitude: You're a team player and you're resilient in the face of challenges Self-starter always looking for ways to do your job better. When you see an opportunity, you jump on it Strong organizational skills with ability to effectively prioritize Articulate with strong business acumen You're a clear, concise, and compelling storyteller across written, verbal, and visual Perks & Benefits: We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family's needs Flexible vacation time to promote a healthy work-life blend Paid parental leave to support you and your family Monthly Gym & Phone allowance Work from home office stipend to help you succeed in a remote environment Lunches and dinners included for in-office employees via Grubhub Compensation: Compensation for this position includes a base salary, commission, equity, and a variety of benefits. The U.S. base salary range for this role is an OTE of $80,000 - $90,000. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from ************** domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to ********************

Faire is an online wholesale marketplace built on the belief that the future is local - independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town - we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants. By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours. About this role We are looking for a Strategy & Analytics Senior Associate to drive better product decisions, faster. In this role, you'll leverage a unique combination of skills including analytical rigor, strategic intuition, and execution to drive growth for our business. At Faire, you'll have the chance to lead mission-critical projects end to end. You'll be partnering cross-functionally with Product, Data Science, Engineering, Design, and Finance teams to inform the strategic roadmap by generating insights and helping translate them into action. This is an ideal role for someone who wants to work as a high-impact individual contributor in a fast-paced, highly collaborative, and data-driven environment and have the opportunity to gain exposure to partnering with a variety of functions. What you'll do Break down complex and ambiguous problems to uncover actionable, strategic insights Lead large cross-functional strategic initiatives that move company metrics in partnership with Product, Data Science, Engineering, Design, Finance etc. Identify opportunities, develop hypotheses, execute in-depth analyses and make recommendations to Faire's leadership team based on your findings Help design and execute experiments, and extract learnings and insights from their results to inform roadmaps and strategy? Own the most important metrics for our business by having deep intuition on how they are trending and surfacing the most salient strategic insights to drive them Provide thought partnership to cross functional teammates to ensure the organization is using data thoughtfully and correctly Develop effective and scalable processes to enable yourself and the team Level up the Strategy & Analytics team through new and improved processes, training, coaching and more Qualifications 3+ years of relevant work experience in an analytical and strategic role across analytics, consulting, or product Advanced technical skill set and strong proficiency in Excel + SQL Experience with data infrastructure, event logging, and/or algorithms/ML-based product a plus You are a strategic problem solver. You can break down ambiguous problems and apply a first principles approach to solving them. You are highly analytical and metrics-focused. You can execute on complex analyses, define KPIs, size opportunity areas, and measure and report on performance across the business You are a strong communicator. You can crisply communicate actionable data-driven insights to all audiences. You have strong product and business intuition. You contextualize how insights fit into broader business goals and have a strong understanding of product and business metrics. You have a solid analytical foundation. You can use SQL or excel to analyze large datasets and have strong analytical rigor. You are scrappy and resourceful. When something needs to get done, you always find a way to make it happen. You are an extraordinarily fast learner. You have the natural curiosity and intellectual horsepower to deeply understand new topics and pick up new skills in a very short time. Salary Range California and New York: the pay range for this role is $125,000 - $172,000 per year. This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. This role will be in-office on a hybrid schedule - Faire employees will be expected to go into the office 2 days per week on Tuesdays and Thursdays, effective the week of January 13, 2025. Additionally, in-office roles will have the flexibility to work remotely up to 4 weeks per year. Applications for this position will be accepted for a minimum of 30 days from the posting date. Why you'll love working at Faire We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process. We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners. We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy. We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality. Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog. Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please fill out our Accommodation Request Form (**************************

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI. We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we've been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta. About the role: As a Customer Engineer at Cresta, you'll play a key role in delivering our cutting-edge AI solutions to enterprise contact centers. You'll leverage your expertise in CX, call center infrastructure, chat platforms, AWS, and automation while collaborating closely with Solution Architects to ensure seamless integrations with customer systems. This role requires strong software engineering skills, domain expertise, and the ability to manage multiple projects simultaneously. You'll work closely with our Customer Success team, removing technical barriers and driving value for our customers through real-time coaching and agent efficiency tools. You'll also contribute to shaping our land-and-expand sales strategy as we continue to grow rapidly. Responsibilities: Execute on integration design and project plan created by IMs, SAs and other stakeholders Design, build and deploy applications using Cresta SDKs, libraries and APIs These applications will be integrated with contact center chat or phone platforms Participate in testing, troubleshooting and maintenance of Cresta products Hands on experience in Go, Python and Javascript Partnering with the Customer Success Manager (CSM) to triage and resolve technical issues, while also facilitating collaboration with the engineering team to ensure successful technical outcomes Qualifications We Value: Operates with the enthusiasm of a salesperson, the confidence of a samurai wrestler and the precise delivery of a surgeon Experience in Contact Center and Customer Experience technologies such as AWS Connect, Genesys, Five9, etc. is highly desirable Ability to use APIs and SDKs to build value added solutions Experience with AWS and Git Think big, deliver simple Able to forge strong external relationships with external technical stakeholders and in general able to take a consultative and strategic approach to solving customer problems. Perks & Benefits: We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family's needs Flexible vacation time to promote a healthy work-life blend Paid parental leave to support you and your family Monthly Gym & Phone allowance Work from home office stipend to help you succeed in a remote environment. Lunches and dinners included for in-office employees via Grubhub Compensation: Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in USA, and offer competitive local pay and benefits. Your recruiter can provide further details. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from ************** domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to ********************

Faire is an online wholesale marketplace built on the belief that the future is local - independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town - we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants. By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours. About the role As a member of the IT Network Engineering team you will be responsible for designing, building, and maintaining Faire's global corporate network. This role will play a critical part in setting the foundation for future growth and standards of how Faire employees experience connectivity in-office and remote. We care about good engineering practices that are secure, tested, and easy to maintain that can scale to thousands of users. What you'll do: * Design, build, and maintain Faire's global corporate offices * Manage connectivity between offices and Faire POPs * Work closely with partner teams to design the best employee network experience * Have a keen eye for security best practices running a growing presence of corporate offices and cloud infrastructure * Exceptional customer service skills as you will be a point of escalation for the IT Operations team * Document, teach, communicate, and reinforce procedures and best practices for the IT Team and offer technical mentorship and troubleshooting assistance to junior team members What it takes: * 4+ years managing large multi-location corporate networks * Strong knowledge and hands on experience working with networking protocols * Experience with Juniper (Junos) or Cisco (IOS) switching and routing * Palo Alto Networks firewall deployment and operating exposure * Wireless design and operating experience across any of the big platforms (Aruba, Cisco, Mist) * You feel at home tracing packets from endpoint to edge * Exposure to AWS networking and SDWAN * Demonstrated experience building internal tools utilizing Python, Ruby, or Go * Passion for driving continual improvement in our network. You are able to monitor and measure the health of your services with well defined metrics and dashboards * Good understanding of Zero Trust or Beyond Corp concepts * Comfortable driving multiple complex projects with varying requirements and timelines * Understands the importance of security, compliance, and privacy when working with personal data Salary Range California: the pay range for this role is $136,000 to $187,000 per year. This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. This role will be in-office on a hybrid schedule - Faire employees will be expected to go into the office 2 days per week on Tuesdays and Thursdays, effective the week of January 13, 2025. Additionally, in-office roles will have the flexibility to work remotely up to 4 weeks per year. Applications for this position will be accepted for a minimum of 30 days from the posting date. Why you'll love working at Faire * We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process. * We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners. * We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy. * We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality. Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog. Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please fill out our Accommodation Request Form (**************************

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI. We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we've been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta. About the role: Implementation Manager at Cresta is highly impactful - you will be the first point of contact to our customers post sales and are responsible for ensuring successful delivery and realization of value for F500 enterprise customers. You'll be customer facing, working across multiple levels (end-users to execs) and internally across our engineering and success org. The team is still small and we have grown selectively, so you'll also be expected to contribute to defining the overall deployment process and system for us to create a world-class land-and-expand motion. If you enjoy problem solving and figuring out scenarios where there might not be a defined answer, have world-class organization and project management skills, enjoy telling stories with data, and are comfortable working externally with customers and internally with engineering, then you might be a great fit. Responsibilities: Spend 80% of your time on implementation for new deployments: Ensuring mutual success through a combination of external and internal project management managing a wide set of people and processes in order to deploy our software in an efficient and effective manner Spend the other 20% of your time on implementation process and structure improvements: ensuring what we are doing scales, gets better, and leads to even more success for future customers Regularly interface with multiple levels of customers from individual agents to executives through regular recurring meetings and quarterly business reviews (which you'll run) Closely collaborate with Sales, Product, Marketing, and Engineering in order to meet existing, new, and future customer needs Qualifications We Value: Is highly organized: able to manage complex internal and external processes with many different stakeholders and timelines ensuring that all parties are kept in the loop with clear notes, action items, and next steps to keep projects on track and successful Is a fantastic written and verbal communicator: able to put together presentations that tell a compelling story, to have difficult conversations on changing processes or behaviors across multiple levels of customers, and to be able to stand your ground or back up your recommendations with data Is autonomous and able to be self sufficient in tasks like basic data analysis, lightweight software configuration, and in general able to pick up new skills quickly and build out processes and tools to scale work beyond single customers Has previous software implementation experience (or similar customer facing role) with a bonus of having specific experience in telephony, messaging/chat, or AI software Is able to build strong external relationships with execs and in general able to take a consultative and strategic approach to solving customer problems Is willing to do some travel (10%) and be willing to be on frequent video calls with customers in EST - PST time zones Perks & Benefits: We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family's needs Flexible vacation time to promote a healthy work-life blend Paid parental leave to support you and your family Monthly Gym & Phone allowance Work from home office stipend to help you succeed in a remote environment. Lunches and dinners included for in-office employees via Grubhub Compensation: Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in USA, and offer competitive local pay and benefits. Your recruiter can provide further details. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from ************** domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to ********************

About the team Mind Company's mission is to build non-invasive neural interfaces - that is, enabling a communication layer between humans and other humans or computers, directly using thoughts. In pursuit of this mission, our Research Team is responsible for building and training appropriate machine learning models capable of translating brain data into useful forms, such as text. About the role As our Machine Learning Intern, you will be working on all our machine learning efforts, the core of our business. You'll be figuring out how to most accurately and efficiently translate brain wave data to useful forms. You'll work with researchers, hardware engineers, and the Lead Machine Learning Engineer. This role is based in San Francisco, CA. We're an in-person company who deeply believe that great products are not built working from home. In this role, you'll: Work across our ML stack, and occasionally work on general software efforts as well Build, train and deploy our ML translation models which convert brain waves into more useful forms Learn about the brain, and understand how optimizing hardware can lead to model accuracy improvements We're looking for candidates with the following traits: Juniors or Seniors 2+ years of course work or practical work building, training and deploying ML models Willing to work hard to balance both work and school Curious about the brain, and passionate about unlocking human-computer interaction Strong leadership skills and self-starter, able to carry a project from beginning to end About Mind Company Mind Company is 6-person neuro-tech startup with the mission of building noninvasive neural interfaces. We build our own hardware systems which measure brain data, collect proprietary training datasets, and train useful ML models. If we succeed, humans will be communicating at higher information rates, playing video games with their mind, and never using slow keyboards again. All without requiring surgery. Join us in making this vision a reality.

At Osmosis, we believe that everyone who cares for someone can learn by Osmosis. Our global team's mission is to empower clinicians and caregivers with the best learning experience possible, increase healthcare capacity, and ultimately improve patient outcomes. In 2021, we partnered with Elsevier - the world's leading publisher and health information company. Together, we've translated our content into more languages and expanded our international reach all while continuing to create up-to-date content that supports today's healthcare learners through their educational journey. We are excited to keep working towards our goal of educating a billion people by 2025 and creating a more caring world by developing the most caring people! About the Program As an Osmosis Nursing Student Ambassador, you will serve as a key member of the Osmosis team and a leader on your campus! Over the course of an academic year (from August 2024 to April 2025), you'll lead events at your school, publish blogs and social media content with Osmosis, connect with healthcare students around the globe, and improve medical education through feedback, hackathons, and your own creative innovation! You'll help advance our mission of empowering clinicians and caregivers around the world and spread the Osmosis values to help create a more caring world! Who You Are Current nursing student [RN, MSN, ADN, NP, etc] with a strong academic standing Current or former Osmosis Prime subscriber with at least 3 months of usage Passionate and creative leader who imagines more to improve medical education and healthcare outcomes Lifelong learner who reaches further and wants to develop professionally Mission and values-aligned teammate who can build and foster relationships with Osmosis teammates and a global medical community Proactive and solutions-oriented teammate who has a bias towards action and solving problems collaboratively. What You'll Do: Meet Monthly - Join our fun, engaging, one-hour meetings each month to participate in curated professional development sessions with top healthcare leaders, hear exclusive updates about Osmosis, and connect with students around the globe. Provide feedback - Have your voice heard and share important feedback on Osmosis and Elsevier products in our monthly surveys and optional focus groups. Host events or workshops at your school - With the guidance or our team, you will lead one (or more) event or workshop each semester. You can get creative and host Panel Discussions, Trivia Nights, Study Sessions, Wellness events, and more! Share helpful resources with classmates, faculty, and schools - Have your colleagues' backs by sharing medical education resources from Osmosis! Connect with some of the brightest minds in Education: Connect and collaborate with healthcare students, leaders, and mentors within our community. Go viral on the Osmosis blog and social media - Brush up on your creative skills by publishing content on our blog and social pages! Innovate - Share new ideas in our Hackathon and special projects to help us improve medical education! What You'll Receive Earn FREE access for up to 6 months of Osmosis Prime (valued at $179 USD) Get Rewarded each semester for completing program requirements with Gift Cards and other perks Build your resume by being part of this exclusive leadership program. Receive a certificate of completion for completing requirements and even a letter of recommendation for outstanding performance. After the program you may have opportunities to grow into leadership roles within the program or other roles at Osmosis. Get access to exclusive resources and Osmosis Staff - Work on special projects directly with the Osmosis team and enjoy direct access to mentors in our network. Have your voice heard and influence the direction of Osmosis health education offerings by sharing your feedback and experience regularly. Be a leader among your classmates. Help your classmates succeed by sharing resources, hosting events, and publishing relevant content about your experience. Broaden your network and form connections with Thought Leaders in Health Education, as well as with fellow students at different programs around the globe! Publish articles and content - Osmosis has a large audience of health professional students who are eager to hear your stories, tips, and advice. Build your personal brand through social media posts, blog articles, webinars, and more! To apply, please submit the following: Resume or Linked In URL Average GPA for the last academic year Amount of hours you can to commit to the program each month 200 words or less on “What would you like to get out of this program?” or “Why would you like to join this program” Video Testimonial of 2 minutes or less answering the following questions (because part of your role will be representing Osmosis on your campus, it's important you're comfortable sharing your story. This application video may be used for internal and external marketing purposes) : Who you are (Name, School, Location, Year, and Degree) Why you use Osmosis What you hope to accomplish in your medical career Your unique referral code at Osmosis (************************* Preferred: Screenshot of at least 5 referrals you've shared with your network If you have any specific needs that may require a different method for application submission, please reach out to us at ******************* .

About the team Mind Company's mission is to build non-invasive neural interfaces - that is, enabling a communication layer between humans and other humans or computers, directly using thoughts. In pursuit of this mission, our team builds brainwave reading hardware devices and machine learning models that help translate brainwaves into useful forms. About the role As our design intern, you'll be responsible for ensuring consistently great design across all external touch points with the company. This role is based in San Francisco, CA. We're an in-person company who deeply believe that great products are not built working from home. In this role, you'll: Work on branding Design the website Design the UI/UX for our software products Contribute to social media marketing efforts We're looking for candidates with the following traits: Juniors or Seniors 2+ years of course work or practical work with Figma (required), Adobe PS and similar tools Interested in technology startups and how they use branding and UX to differentiate themselves and their products Willing to work hard to balance both work and school Curious about the brain, and passionate about unlocking human-computer interaction Strong leadership skills and self-starter, able to carry a project from beginning to end About Mind Company Mind Company is 6-person neuro-tech startup with the mission of building noninvasive neural interfaces. We build our own hardware systems which measure brain data, collect proprietary training datasets, and train useful ML models. If we succeed, humans will be communicating at higher information rates, playing video games with their mind, and never using slow keyboards again. All without requiring surgery. Join us in making this vision a reality.

Faire is an online wholesale marketplace built on the belief that the future is local - independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town - we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants. By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours. About this role Faire is a company invested in building great products-as a lead UX Researcher, you'll join a tight-knit, collaborative Research team that cares deeply about Faire's customers and ensuring they have great experiences. Our team is at the center of user experience at Faire, improving our product for the thousands of independent retailers and brands growing their businesses in our marketplace. In this role, you'll help shape Faire's Retailer experiences, working with team members across product management, product design, analytics, engineering, and marketing. You'll work across product teams to drive research projects, as well as consult on research activities led by teammates. Your work will directly impact experiences to help retailers find inspiration, discover new products and brands, build wholesale orders, as well as the services that deliver value to Retailers. As one of our research team members, you'll be an integral part of developing the culture and practice of research at Faire. We're looking for team members that are great mixed methods researchers, excel at informing and influencing product development, come with a growth mindset, and bring a genuine desire to learn and help others learn about our customers. We're specifically seeking candidates with experience developing and implementing UX measures, and utilizing creative research approaches to develop and test early product hypotheses. We're looking for candidates open to working in San Francisco, CA. What you'll do Collaborate with partners across design, product, engineering, and data science to deliver insights that allow them to define and build products and features that are valuable to our customers Conduct generative and evaluative research across Faire products in collaboration with product teams. Develop and deliver clear and actionable data-driven insights, narratives, artifacts Effectively socialize insights and opportunities to inform strategic and product decisions. Contribute to strategic thinking at the product, marketing, and company level Mentor and support cross-functional team members research activities Contribute to and positively shape Faire's culture through collaboration, feedback, and proactive participation Qualifications You're a trained researcher and have an advanced degree in a field related to UX research (e.g. Psychology, Sociology, Anthropology, HCI etc.) or an equivalent form of relevant research training. 4+ years of experience researching digital products and systems. 2+ years of experience as an embedded researcher with a growth stage company. You have a breadth of knowledge about UX research, from methods to effective storytelling and have expertise in quantitative and qualitative approaches. You have experience working closely with data science and analytics teams to drive outcomes for customers. Great communication skills. You present research insights and recommendations clearly and confidently, regardless of audience. A collaborative approach. You're a great partner to others and your cross-functional teammates. A growth mindset. You're open and receptive to feedback and can adapt quickly in a fast-paced environment. A product-centric researcher. You think about the value of research in terms of product development and outcomes. Salary Range San Francisco, CA: the pay range for this role is $167,000 - $230,000 per year. This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. This role will be in-office on a hybrid schedule - Faire employees will be expected to go into the office 2 days per week on Tuesdays and Thursdays, effective the week of January 13, 2025. Additionally, in-office roles will have the flexibility to work remotely up to 4 weeks per year. Applications for this position will be accepted for a minimum of 30 days from the posting date. Why you'll love working at Faire We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process. We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners. We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy. We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality. Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog. Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please fill out our Accommodation Request Form (**************************

About the team Mind Company's mission is to build non-invasive neural interfaces - that is, enabling a communication layer between humans and other humans or computers, directly using thoughts. In pursuit of this mission, our Research Team is responsible for building and training appropriate machine learning models capable of translating brain data into useful forms, such as text. About the role As our Software Engineering Intern, you will be working on all our software efforts. This role is based in San Francisco, CA. We're an in-person company who deeply believe that great products are not built working from home. In this role, you'll: Design and implement the software architecture that enables seamless integration between our AI models and hardware components Work on projects like data pipelines, embedded software, data collection infrastructure, and frontend development We're looking for candidates with the following traits: Juniors or Seniors Proficiency in Python, C++ and embedded Rust (especially Embassy) Prior experience with cloud computing platforms, continuous integration and deployment practices, or hardware interfacing is a plus Willing to work hard to balance both work and school Curious about the brain, and passionate about unlocking human-computer interaction Strong leadership skills and self-starter, able to carry a project from beginning to end About Mind Company Mind Company is 6-person neuro-tech startup with the mission of building noninvasive neural interfaces. We build our own hardware systems which measure brain data, collect proprietary training datasets, and train useful ML models. If we succeed, humans will be communicating at higher information rates, playing video games with their mind, and never using slow keyboards again. All without requiring surgery. Join us in making this vision a reality.

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI. We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we've been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta. About the role: As a Principal Solutions Engineer you will partner with a Sales Director to showcase the power of Cresta to potential customers. In this role you will provide technical insights and solutioning to stakeholders both internal and external by understanding customers technical requirements. You will conduct product demos, manage technical validation activities (including proof-of-concept exercises and pilots), and ultimately help develop the business case for the prospect during the sales cycle. You also will act as liaison between sales, the customer and Cresta's technical teams. Responsibilities: Qualify new sales opportunities by understanding customer requirements and converting it to Cresta technical requirements Partner with the Sales Directors to discover and understand the prospect's situation and the challenges that they are experiencing Lead discovery calls with prospective customers & internal cross functional teams to build and deliver product demos. Solving problems for potential customers and demonstrating the value of Cresta product Provide your prospects with insights and learnings from your vast experience in helping customers improve their contact center and customer experience operations Drive adoption during proof of values by training individual managers and users on the Cresta solution Translate prospect use cases into brilliant technical solutions and demonstrate the path to ROI Deliver captivating product demos highlighting value propositions to get prospects excited about how Cresta will help them reach their goals Run ROI workshops to translate our solution into a financial business case proposal Provide feedback to product management about the successes and failures in the field Qualifications We Value: 7+ years of experience in a customer facing role, and 1-3 years of experience in a technical pre-sales role selling to large enterprises Hands on experience of working with Conversational AI Highly organized Impeccable work ethic Desire to practice and prepare your presentation (or demo) meticulously, as you always strive for perfection Energy, enthusiasm and thoughtfulness in everything you do Learn new technology quickly and find it easy to explain technological solutions in terms of business value Natural problem-solver and extremely resourceful - garnering support from other people or teams in order to drive opportunities to closure Knowledge of Salesforce.com, contact center technologies a plus You embody our core Operating Principles Perks & Benefits: We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family's needs Flexible vacation time to promote a healthy work-life blend Paid parental leave to support you and your family Monthly Gym & Phone allowance Work from home office stipend to help you succeed in a remote environment Lunches and dinners included for in-office employees via Grubhub Compensation: Compensation for this position includes a base salary, variable (OTE), equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in USA, and offer competitive local pay and benefits. Your recruiter can provide further details. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from ************** domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to ********************

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI. We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we've been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta. About the role: As the Director of Technical Solutions, you will lead a talented team of Solutions Architects & Customer Engineers, guiding the technical strategy and execution of our customer experience solutions. This role requires a visionary leader who can align technical capabilities with customer needs while fostering collaboration across sales, product, and engineering teams. Responsibilities: Leadership: Manage and mentor a team of Solutions Architects, providing guidance on best practices in solutions architecture and customer engagement Strategic Oversight: Define and drive the technical architecture blueprint for pre-sales and post-sales processes, ensuring seamless integration of Cresta's capabilities with enterprise systems Stakeholder Management: Serve as the primary point of contact for technical discussions with key stakeholders, including clients and internal teams, ensuring alignment on project goals and outcomes Sales Collaboration: Partner closely with Sales to develop effective land-and-expand strategies, leveraging your understanding of Customer Experience (CX) and telephony ecosystems Technical Expertise: Maintain authoritative knowledge of Cresta's platform integrations, telephony systems, and customer experience technologies Technical Leadership: Collaborate with Product & Engineering for ongoing tooling enhancements Customer Focus: Drive a consultative approach to problem-solving, fostering strong relationships with clients and understanding their unique challenges and requirements Professional Services Acumen: Establish and improve system for staffing, scoping and project utilization Qualifications We Value: Proven experience in a leadership role within solutions architecture or a related field, ideally with a focus on customer experience technologies Deep expertise in telephony systems and contact center infrastructure (e.g., AWS Connect, Genesys, Five9) Strong understanding of integration options, APIs, iPaaS, and UI integrations Extensive experience with large-scale enterprise software implementations and solutions architecture Exceptional organizational skills with the ability to manage complex projects involving multiple stakeholders and timelines Excellent communication and interpersonal skills, capable of building strong relationships with both technical and non-technical stakeholders Willingness to travel (when needed up to 10%) and engage with clients across EST and PST time zones Perks & Benefits: We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family's needs Flexible vacation time to promote a healthy work-life blend Paid parental leave to support you and your family Monthly Gym & Phone allowance Work from home office stipend to help you succeed in a remote environment. Lunches and dinners included for in-office employees via Grubhub Compensation: Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in the US. Your recruiter can provide further details. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from ************** domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to ********************

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI. We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we've been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta. About the role: We're looking for an exceptional, results-driven Senior Customer Marketing Manager to build and scale mission-critical programs, from customer advocacy and storytelling, to expansion campaigns, and everything in-between. This role reports directly to the Head of Product Marketing and you'll collaborate closely across our Marketing, Sales, and CS to drive pipeline, improve win rates, and refine our strategy by being the internal and external voice of our raving customers. Location: SF or NYC preference, but open to fully remote, US. Responsibilities: You will build and scale the customer marketing function at Cresta across the key focus areas of advocacy, references, reviews, and campaigns You'll develop a consistent pipeline of public customer stories, expressed across various mediums like written case studies, professionally produced videos, slides and sales collateral, and live event speaking opportunities You'll partner with Revenue Operations and CS to design and manage a scalable, programmatic customer reference program that helps our sales team win new business opportunities You'll launch customer relationship surveys to better measure our customer experience, identify areas of improvement in the Cresta transformation journey, and identify new advocates You'll partner with Product Marketing, Demand Gen, and our Customer Center of Excellence to develop customer communications and campaigns related to areas such as release marketing, expansion campaigns, and adoption programs You'll develop and run programs to drive public reviews of Cresta across sites like G2 and Gartner Peer Insights You'll partner with Field Marketing, Product Marketing and CS to execute a world-class Customer Advisory Board program designed to provide memorable networking, learning and feedback opportunities for Cresta's most strategic customer leaders Qualifications We Value: 7+ years of experience developing strategy, building and driving customer marketing programs at high growth SaaS companies Experience scaling high-touch customer advocacy programs Experience building the strategy, implementing, and managing a formal reference program Experience with customer relationship surveys and using their results to influence strategy, roadmap prioritization, and advocacy programs Experience driving customer engagement with major review sites like G2 and/or Gartner Peer Insights Experience developing and overseeing customer-facing communication programs, campaigns, and sales plays that drive increased usage and value in existing products, as well as expansion pipeline and revenue Ideal experience in software categories related to contact centers, customer experience and virtual agents Domain knowledge of large language models and applications of AI in the enterprise Experience in hyper-growth scale-ups Perks & Benefits: We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family's needs Flexible vacation time to promote a healthy work-life blend Paid parental leave to support you and your family Monthly Gym & Phone allowance Work from home office stipend to help you succeed in a remote environment Lunches and dinners included for in-office employees via Grubhub Compensation: Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from ************** domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to ********************