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Become A Crew Dispatcher

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Working As A Crew Dispatcher

  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Interacting With Computers
  • Scheduling Work and Activities
  • Organizing, Planning, and Prioritizing Work
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • Repetitive

  • $73,000

    Average Salary

Example Of What A Crew Dispatcher does

  • Facilitate presentation to new hire orientation on safety and crew travel procedures.
  • Adhere to labor agreements and computer assisted calling procedures.
  • Organize travel arrangements needs with job assignments for employees.
  • Dispatch - Flight crew and ambulance crews.
  • Complete reports, process data and enter into computer system.
  • Process and analyze reports to make labor increases and decreases for the T&E employees.
  • Take their phone calls when they are calling out of work.
  • Input data in the Crew Management System (CMS).
  • Conduct performance evaluations, schedule safety classes and training programs.
  • Maintain records in the control tables as required for the crew call system.
  • Communicate effectively via phone, intercom, computer, or other communication devices.
  • Managed friendly and efficient dispatching of crew members according to time and labor agreements.
  • Monitored personnel or equipment locations and utilization to coordinate service and schedules.
  • Call Train and Engine Crews for various assignments Fill Train Crew Vacancies Responsible for smooth operation of CSX train and manpower flow
  • Completed and verified personnel's payroll.
  • Schedule and call conductors and engineers to work, in accordance with labor agreements.
  • Resolved disputes between Crew Dispatchers and train crews.
  • Filled engineering jobs on select trains Responsible for multiple train movements in the Northeast Corridor
  • Ensured timely and efficient movement of trains, according to train orders and schedules.
  • Recorded 98% crew availability in my time at Crew Management Services.

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Crew Dispatcher Typical Career Paths

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Top Skills for A Crew Dispatcher

  1. Individual Crew Members
  2. Labor Agreements
  3. Safety Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Directed individual crew members to their assigned trains.
  • Managed friendly and efficient dispatching of crew members according to time and labor agreements.
  • Know and comply with all safety procedures.
  • Dispatch train, engine and yard crews and other employees as needed.
  • Scheduled locomotive engineers and conductors using a computerized calling system.

Crew Dispatcher Demographics

Gender

Female

46.7%

Male

38.1%

Unknown

15.2%
Ethnicity

White

67.0%

Black or African American

12.6%

Hispanic or Latino

10.6%

Asian

6.9%

Unknown

2.9%
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Foreign Languages Spoken

Spanish

60.0%

Russian

20.0%

Portuguese

20.0%

Crew Dispatcher Education

Schools

Bellevue University

20.4%

University of Phoenix

13.0%

Florida State College at Jacksonville

5.6%

Troy University

5.6%

University of Nebraska at Omaha

5.6%

University of Florida

3.7%

University of Alabama at Birmingham

3.7%

Ashworth College

3.7%

Daniel Webster College

3.7%

Strayer University

3.7%

College of Saint Mary

3.7%

IVY TECH STATE COLLEGE - KOKOMO - Health Sciences

3.7%

Texas A&M University

3.7%

Minnesota School of Business

3.7%

San Diego State University

3.7%

Ashford University

3.7%

Jacksonville University

3.7%

Brown University

1.9%

Texas Southern University

1.9%

DeVry College of New York

1.9%
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Majors

Business

44.8%

Aviation

6.0%

Management

5.2%

Criminal Justice

5.2%

Psychology

4.3%

Accounting

4.3%

Human Resources Management

3.4%

Medical Technician

2.6%

Political Science

2.6%

Health Care Administration

2.6%

Human Services

2.6%

Communication

2.6%

Maritime Studies

1.7%

School Counseling

1.7%

Computer Information Systems

1.7%

Liberal Arts

1.7%

Biology

1.7%

Medical Assisting Services

1.7%

Marketing

1.7%

Project Management

1.7%
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Degrees

Other

33.5%

Bachelors

32.9%

Associate

16.1%

Masters

11.8%

Certificate

4.3%

Diploma

0.6%

Doctorate

0.6%
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