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How to hire a crew leader

Crew leader hiring summary. Here are some key points about hiring crew leaders in the United States:

  • The median cost to hire a crew leader is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • HR departments typically allocate 15% of their budget towards recruitment efforts.
  • Small businesses spend $1,105 per crew leader on training each year, while large companies spend $658.
  • It takes approximately 12 weeks for a new employee to reach full productivity levels.
  • There are a total of 183,515 crew leaders in the US, and there are currently 124,681 job openings in this field.
  • Indianapolis, IN, has the highest demand for crew leaders, with 29 job openings.

How to hire a crew leader, step by step

To hire a crew leader, you should create an ideal candidate profile, determine a budget, and post and promote your job. Here's a step-by-step guide on how to hire a crew leader:

Here's a step-by-step crew leader hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a crew leader job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new crew leader
  • Step 8: Go through the hiring process checklist

What does a crew leader do?

Crew leaders are restaurant workers who act as the team leader of the restaurant's crew. They are usually tenured employees with leadership skills who are respected by the team. Crew leaders are responsible for guiding employees in doing their work, ensuring that protocols and policies are followed properly, and checking the consistency of the food quality. They are expected to be familiar with the ins and outs of the restaurant so that they can do their job well. Crew leaders often handle customer complaints and feedback as well. They should have good interpersonal skills, problem-solving skills, and communication skills.

Learn more about the specifics of what a crew leader does
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  1. Identify your hiring needs

    The crew leader hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    A crew leader's background is also an important factor in determining whether they'll be a good fit for the position. For example, crew leaders from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

    The following list breaks down different types of crew leaders and their corresponding salaries.

    Type of Crew LeaderDescriptionHourly rate
    Crew LeaderA Crew Leader coordinates, organizes, and directs the activities of project participants. They are also responsible for preparing supplies and equipment inventories, purchasing materials as needed, and providing training and technical assistance in a specific project area.$12-24
    Electrical ForemanAn electrical foreman is a professional who is responsible for supervising power linesmen and electricians in the installation, repair, and maintenance of electrical power lines or electrical systems. Electrical foremen conduct periodic inspections at a construction site to ensure that materials and supplies are available... Show more$17-34
    General ForemanUsing their knowledge and expertise of all construction disciplines, a general foreman plans and oversees operations within a construction site to ensure that everything is running smoothly. They are typically in charge of conducting regular inspections, coordinating with engineers and architects, managing the budget and expenditures, supervising workers, and ensuring that the project moves according to the desired time frame... Show more$17-29
  2. Create an ideal candidate profile

    Common skills:
    • CDL
    • Safety Procedures
    • CPR
    • Cleanliness
    • Customer Service
    • OSHA
    • Lawn Care
    • Industrial Cleaning
    • Leadership
    • Excellent Guest
    • Mowing
    • Safety Rules
    • Retaining Walls
    • Food Preparation
    Check all skills
    Responsibilities:
    • Manage 3-6 mow crews that vary from 2-6 on a crew.
    • Manage crews for mowing residents and businesses
    • Use hand tools such as clippers, shovels, racks, pruning saws, bush trimmers, and hedge trimmers.
    • Complete safety training programs first aid, OSHA and CPR.
    • Instruct teenage youth how to safely use basic hand tools such as weed eaters, shovels, and rakes.
    • Strengthen performance ratings and customer satisfaction by collaborating with leadership to gather information need to accurately execute assign projects.
    More crew leader duties
  3. Make a budget

    Including a salary range in your crew leader job description is a great way to entice the best and brightest candidates. A crew leader salary can vary based on several factors:
    • Location. For example, crew leaders' average salary in mississippi is 49% less than in washington.
    • Seniority. Entry-level crew leaders earn 47% less than senior-level crew leaders.
    • Certifications. A crew leader with a few certifications under their belt will likely demand a higher salary.
    • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a crew leader's salary.

    Average crew leader salary

    $37,983yearly

    $18.26 hourly rate

    Entry-level crew leader salary
    $27,000 yearly salary
    Updated December 5, 2025

    Average crew leader salary by state

    RankStateAvg. salaryHourly rate
    1New Hampshire$50,015$24
    2New Jersey$48,411$23
    3Illinois$47,634$23
    4California$47,357$23
    5Minnesota$46,178$22
    6Oregon$41,703$20
    7Colorado$41,647$20
    8Iowa$39,060$19
    9Maine$38,520$19
    10Indiana$38,493$19
    11Michigan$38,304$18
    12New Mexico$38,068$18
    13Maryland$37,273$18
    14Utah$36,708$18
    15Texas$36,468$18
    16Georgia$35,503$17
    17West Virginia$34,882$17
    18North Carolina$34,707$17
    19Arizona$34,292$16
    20Virginia$33,886$16

    Average crew leader salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1Regional Medical Center- Orangeburg$52,931$25.45
    2Baker Hughes$52,673$25.322
    3Fresh Express$52,076$25.046
    4Columbia International University$51,718$24.86
    5Bayer$51,109$24.571
    6GPAC$50,631$24.34
    7Ground Effects$50,364$24.21
    8MetrolinaGreenhouses$49,923$24.004
    9SBA Communications$49,762$23.925
    10Sonoco$49,253$23.684
    11Conagra Foods$49,023$23.573
    12City of University City, Missouri$48,949$23.532
    13Henkels & Mccoy Group Inc$48,120$23.13
    14Wells Enterprises$48,067$23.11
    15Mayor Ethan Berkowitz$47,960$23.06
    16Shearer's Foods$47,901$23.03
    17Sun Solar$47,778$22.97
    18Clean Harbors$47,673$22.9210
    19Valmont Industries$47,620$22.892
    20Student Conservation Association$47,618$22.8972
  4. Writing a crew leader job description

    A good crew leader job description should include a few things:

    • Summary of the role
    • List of responsibilities
    • Required skills and experience

    Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a crew leader job description:

    Crew leader job description example

    The Crew Leader position is responsible for preparing our delicious grilled-to-order menu, fresh-cut fries, and hand-squeezing our lemonade, managing shifts, maintaining a high level of service and quality, and providing overall direction to a crew of 4-6 crew members.

    Apply here, over the phone, in-store, or online at penn-station.com/careers

    Shifts are flexible - no late nights!

    In addition you will be:

    Utilizing knowledge of various work-station skills, focusing on customer service and maintaining a safe and healthy work environment for co-workers and crew.

    Providing the highest level of customer service to each customer.

    Requirements:

    Great attitude is required.

    Must be able to be self-directed with oversight from management.

    All employees must be at least 16.

    PERSONAL ATTRIBUTES NEEDED:

    Punctual

    Reliable

    Positive attitude

    Accountable

    Present a professional image

    Values constructive criticism and coaching

    Strive to be your best everyday

    In addition to the above, the Crew Leader position is responsible for:

    Effectively able to direct and oversee of the crew during the revenue period.

    Manage customer satisfaction.

    Properly manage cash procedures as well as all closing procedures.

    About Penn Station East Coast Subs

    --

    Founded in Cincinnati, Ohio in 1985, Penn Station serves a variety of grilled and cold deli sandwiches made to order with high-quality ingredients on freshly baked bread. The menu also includes hand-cut fries, hand-squeezed lemonade made throughout the day and chocolate chunk cookies baked in the restaurant. Penn Station was named the best sandwich chain in the Nation's Restaurant News Consumer Picks survey.

    Penn Station has more than 315 locations in 15 states including Ohio, Georgia, Illinois, Indiana, Kansas, Kentucky, Michigan, Missouri, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Virginia and West Virginia.

    Company Introduction

    Penn Station is a chain of restaurants specializing in what it calls \East Coast subs.\ The first restaurant was opened in 1985 by Jeff Osterfeld in Cincinnati, Ohio. Currently, Penn Station has over 300 locations in 15 states.

  5. Post your job

    There are various strategies that you can use to find the right crew leader for your business:

    • Consider promoting from within or recruiting from your existing workforce.
    • Ask for referrals from friends, family members, and current employees.
    • Attend job fairs at local colleges to find candidates who meet your education requirements.
    • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.
    Post your job online:
    • Post your crew leader job on Zippia to find and recruit crew leader candidates who meet your exact specifications.
    • Use field-specific websites such as constructionjobs.
    • Post a job on free websites.
  6. Interview candidates

    Recruiting crew leaders requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

    Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new crew leader

    Once you've found the crew leader candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

    You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

    Once that's done, you can draft an onboarding schedule for the new crew leader. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a crew leader?

There are different types of costs for hiring crew leaders. One-time cost per hire for the recruitment process. Ongoing costs include employee salary, training, onboarding, benefits, insurance, and equipment. It is essential to consider all of these costs when evaluating hiring a new crew leader employee.

Crew leaders earn a median yearly salary is $37,983 a year in the US. However, if you're looking to find crew leaders for hire on a contract or per-project basis, hourly rates typically range between $12 and $24.

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