Crew Leader Skills

• Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovations in resolving problems.
• Exhibit strong management and supervisory skills, resulting in quality customer service and shift operation.
• Received a Governor's Certificate of Recognition for outstanding performance in hospitality and customer service
• Provided exemplary customer services skills with customers and vendors References are available upon request
• Key contributor to company capturing contracts for different business with quality customer service.
• Served with superior and personal customer service and received excellent customer ratings.
• Provided customer service for Kirby customers with problems/concerns with Kirby products.
• Coordinated all aspects of customer service for corporate and residential events.
• Provide excellent customer service and ensure the satisfaction of every customer.
• Served as customer service liaison between Savage operation and Graphic Packaging.
• Ensured quality job completion; provided quality work and customer service
• Worked in assisting management in personnel leading and customer service.
• Provided Customer Service while processing transactions efficiently using cash register.
• Promoted to leadership role after showcasing superior customer service skills.
• Provided exceptional customer service and calculated accurate monetary exchanges.
• Maintained 80+ commercial accounts while providing outstanding customer service.
• Provide exceptional customer service to patrons and ensure satisfaction.
• Established standards for personal performance and customer service.
• Retained relationship with great customer service.
• Developed customer service and sales abilities.

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• Utilized customer service techniques and skills to achieve personal and team productivity goals -Opened and closed restaurant while adhering to safety procedures
• Developed my leadership skills and acquired knowledge in all aspects of residential solar installation, including electrical and safety procedures.
• Followed all safety policies and procedures and participated with safety committee to implement safety procedures.
• Ensured all food safety procedures are executed according to required standards and health/sanitation regulations.
• Directed volunteers and potential homeowners in site safety procedures and proper construction techniques.
• Ensured safety procedures are maintained using various equipment in welding procedures.
• Instituted and monitored work safety procedures in accordance with job specifications.
• Supervised the operations crew and ensured crew followed standard safety procedures.
• Insured crew followed safety procedures and monitored for incident prevention.
• Educated new workers in complete personal emergency and safety procedures.
• Oversee daily yard operations and Safety procedures/housekeeping of facility.
• Demonstrate operational and safety procedures to new employees.
• Follow safety procedures for safe vehicle operation.
• Implemented new safety procedures and reinforced compliance.
• Follow agency personnel and safety procedures.
• Assured safety procedures were followed.
• Demonstrated equipment operations and work and safety procedures to new employees, and assigned employees to experienced workers for training.
• Promoted safety as a top priority, and continuously monitored work site to ensure safety procedures were followed.
• Provide direction/guidance to crew members, ensure execution of proper safety procedures regarding equipment, weather and terrain.
• Performed job safety tailgate meeting and explained and discussed the dangers of the job and the safety procedures.

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• Provided on-the-job training and supervision ensuring that all crew members safely operate tools/machinery/vehicles while maintaining a clean and secure site.
• Designed and facilitated leadership development strategies for crew members and managed crew dynamics through counseling and conflict resolution.
• Encouraged crew members by giving good feedback and recognizing individual efforts and achievements.
• Supervised crew members engaged in the operation of commercial pressure washing equipment.
• Delegated duties to crew members and conducted quality assurance inspections.
• Verified crew members duties were successfully completed before airplane departure.
• Administered plant identification tutoring sessions for crew members.
• Orchestrated field environmental education opportunities for crew members.
• Teach other crew members how to cook and prepare all meals, and how to filter the oil in the fryers.
• Provided positive feedback to crew members on work that was completed well and personally coached employees when improvement was needed.
• Prepare the steel to pour, by directing crew members on final alloy additions, stir time for temperature control.
• Aided in direction of hand tool section, constructed fire lines, maintained communication between supervisors and crew members.
• Reported to foreman if problems arose, worked well with other crew members, and roustabout on oil rigs.
• Trained new crew members on cash register, handling customers respectfully, and informing about safety rules and regulations.
• Supervised a team of crew members in the weekly lawn care of thirty-four residential and sixteen commercial properties.
• Assessed crew members' skills and offered them extra help with any tasks they may have problems with.
• Manage maintenance crew members and assign tasks to insure completion of all tasks on time and with maximum efficiency
• Managed a group of 15 crew members Reviewed completed work and ensured efficient and quality work from crew members
• Maintained census information, assisted in difficult interviews, and ensured all crew members were paid on time.
• Developed and led training sessions in proper tool use and maintenance and body ergonomics for crew members.

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• Assist customer in menu selection-Take orders-Receive payment and issue receipts-Offer specials on combos and beverages-Do food preparation before and during work hours
• Cleaned and sanitized food preparation area, equipment and facility.
• Maintain all operational procedures for counter and food preparation areas.
• Maintain the highest quality of food preparation and customer service/satisfaction.
• Supervised 20-100 inmates in food preparations and warehouse operations.
• Preformed correct food preparation and food temperatures.
• Analyzed commercial coolers and food preparation equipment.
• Monitored food preparation to ensure orders are completed quickly with little to no waste, and in accordance with ServSafe standards.
• Supervised kitchen staff of 15 people and ensured proper event set-up, food preparation, kitchen clean-up and proper shut down.
• Led restaurant operations by ensuring food was safe and ready* Monitor food preparation methods, safety standards, and health regulations
• Assist manager in supervising employees in food preparation, assembly, and presentation; perform customer service and sales duties.
• Prepared food on the grill and insured food preparation was at proper temperature prior to placing food in hold area.
• Performed food preparation or service tasks such as cooking, preparation tables, and serving food and drinks when necessary.
• Recorded food amounts and types, Monitor food preparation and serving techniques and trained and keep service station restocked.
• Train new crew members in computer operations, food preparation, taking customer's orders, and customer service.
• Presented menu to patrons, suggested food or beverage selections, and answered questions regarding food preparation and service.
• Handle currency and credit transactions, follow procedures for safe food preparation and work as a vital team member.
• Directed food preparation personnel to ensure food adheres to standards of quality to maintain cleanliness of restaurant and equipment.
• Handled food preparation and service tasks to include cooking, clearing tables, serving and taking customer orders.
• Assist new hires with training * Food Preparation * Take order and collect cash * Maintain outstanding customer service

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• Meet daily with Field Operations Supervisor to discuss District progress, discuss disciplinary actions, and recommend Enumerators for promotion
• Attended a one-week t raining participating in the preparation of supervising Census Bureau crew leader assistants and enumerators.
• Conducted training sessions for enumerators; assigned duty areas to enumerators and supervised them while preforming fieldwork.
• Convened daily with enumerators to review their work and verify that they were performing satisfactorily.
• Coordinated daily meetings with enumerators to ensure that proper information collection practices were being followed.
• Trained census takers/enumerators on effective interviewing techniques for the U.S. Department of Commerce.
• Provided on-the-job training and counseling to Enumerators on an individual basis as needed.
• Supervised approximately 20 enumerators and 2 crew leader assistants during quality control operations.
• Conducted independent field evaluations of enumerators to ensure accurate and timely reporting techniques.
• Managed crews of Census Enumerators in both address verification and questionnaire follow-up.
• Maintained availability to enumerators to help them succeed in every way possible.
• Supervised 15 enumerators and two crew leader assistants during field operations.
• Monitored and instructed enumerators to re-collect any incomplete or inaccurate information.
• Supervised 14 enumerators and two crew leader assistants who counted the population
• Accompanied Enumerators on specific house visits to help gather accurate information.
• Supervised 12 enumerators * Supervised enumeration of migrant labor camps on site
• Supervised eight enumerators and a crew leader assistant during field operations.
• Supervised 18 Enumerators Quality Assurance checks on Payroll sheets, Enumerator Questionnaires
• Supervised twenty enumerators and five crew leader assistants during field operations.
• Gained familiarity with region and assigned cases to enumerators within region.

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• Facilitated communication between job site and clientele to ensure satisfaction.
• Complete all documentation, drive crew to the job site, maintain company trucks and receive rental equipment at the site.
• Set up job sites, labored, cleaned up job sites, set up company network and managed website and workstations.
• Drive crew to various job sites - Locate the work site and transport all crew members to designation safely and securely.
• Checked all equipment and the work area at job sites before and during construction activities for desert tortoise activity and signs.
• Transport crew to and from job site and to ensure that the proper materials were available for the day's duties.
• Organized the labor for the day's objectives; kept the job site supplied with the materials needed for project completion.
• Planned loading of customer orders, drove trucks to job sites, and set up tents for events and parties.
• Supervised subordinate workers to maintain a clean, safe job site, and to stay on budget through project completion.
• Crew leader consisted of mowing edging blowing driving the truck to job sites making sure the job got done safely.
• Interfaced with appropriate individuals at the job site to clarify job specifications, recommended and sold additional supplies and crates.
• Oversee in the close up the job site each day, including motivating volunteers to assist in this work.
• Transport material and crew to job sites using pickup trucks with trailers or 26,000lb GVWR stake body trucks.
• Supervised co-workers and managed job sites, and was also responsible for organizing and cleaning up job site.
• Transported all equipment and team members to various job sites using commercial company truck and heavy load trailer.
• Lead work crew to various job sites and ensured project was completed in a timely and professional manner.
• Shingle roof as well as detail external vents/ and over see materials for the job site assigned.
• Purchased supplies for job site, demolished existing job site and removed materials from site after demolition.
• Complete all job site reports & report all sales opportunities to the Crew Director of Operations.
• Transported, Trained, and Supervised Conservation Corps crew members to and at the job site.

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• Identified heavy equipment malfunction, then organized a team strategy in order to safely adapt procedure for operation shutdown.
• Operated miscellaneous heavy equipment for various jobs from building/repairing highways to maintaining appearance and general safety of roads.
• Stream Mitigation Small Equipment operations/ Heavy equipment operations Equipment distribution and installation :Chem.
• Directed workers in repair of conveyor machinery, heavy equipment and industrial machinery.
• Possess knowledge of electronic and diesel mechanics applied heavy equipment.
• Set-up/poured concrete flat work/wall foundations/walls, and operated heavy equipment.
• Operated heavy equipment grading undeveloped properties in preparation for engineering.
• Assist heavy equipment operations to secure special attachments to equipment.
• Fulfilled and maintain safety measures when transporting heavy equipment.
• Operated heavy equipment to move materials and finished products
• Used heavy equipment to complete snowplowing\landscaping jobs.
• Operated heavy equipment safely and responsibly.
• Operated heavy equipment and moved materials.
• Possess some heavy equipment certifications.
• Operate locomotive and heavy equipment.
• Utilized and maintained heavy equipment.
• Operated heavy equipment including motor graders, heavy loaders, carryalls, bulldozers, backhoes, roller scrapers, and tractors.
• Maintained, transported and operated heavy equipment (skid loaders, forklifts, jackhammers, front end loaders.).
• Operate heavy equipment and lead crews to maintain and repair irrigation lines excavate trenches to make repairs to main lines.
• Presented knowledge of structural steel, engineering practices, concrete, and rigging, as well as operated heavy equipment.

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• Developed and maintained positive long-term customer relations through consistent service, time management, and efficient solving of customer complaints.
• Reduced monthly customer Complaints by 20 percent -implemented process improvement by professionally handling customer complaints.
• Supported management with reviewing and handling written customer complaints and feedback for improvements.
• Assisted in effectively handling customer complaints and performed other job-related functions as needed.
• Defused and rapidly resolved customer complaints to increase confidence in contractor support.
• Assisted customers by providing information on products and resolving customer complaints.
• Handled customers and customer complaints regularly in appropriate fashion.
• Ensured customer satisfaction and resolved any customer complaints.
• Handled customer complaints and managed promotions for new product
• Resolved customer complaints utilizing excellent customer service skills.
• Resolved customer complaints/concerns regarding food and/or service.
• Resolved customer complaints and provided customer assistance.
• Answered customer complaints effectively and promptly.
• Solved customer complaints with courtesy and professionalism
• Resolve customer complaints professionally and efficiently.
• Handled customer complaints calmly and effectively.
• Handle Customer Complaints, Comments, Special Orders and maintain frequent communication with Manager / Assistant Manager to facilitate efficient operations.
• Resolved customer complaints at a documented, commendable level, processed tickets, conducted check-in as well as boarding/deplaning of aircraft.
• Assigned positions for crew, supervised crew, trained new employees, made food, and took care of customer complaints.
• Resolved product or service problems by clarifying customer complaints: determining the cause of the problem and finding the best solution.

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• Gathered all types of lumber, press plates, nails, and hand tools for building, operated the table press.
• Assembled mobile and modular homes and travel trailers with hand tools and power tools, following blue prints and verbal instructions.
• Fabricated templates according to work order specifications, using diagrams, measuring tape, square, hand tools and power tools.
• Have used chainsaws, Pulaski, McLeod, and other essential hand tools to construct fire line, safely and effectively.
• Operated powered equipment such as utility vehicles, mowers, twin axle vehicles, chainsaws, and electric hand tools.
• Used hand tools such as shovels and machetes to access culverts in icy, snowy, hot and humid conditions.
• Managed a landscape crew in mowing, trimming, and edging turf areas using power equipment and hand tools.
• Install equipment such as guides, guards, gears, cooling equipment, and rolls, using hand tools.
• Operate all power tools such as saws, sanders, screw guns, pipe cutters and all hand tools.
• Use of power and hand tools for pruning, planting, transplanting, or otherwise grooming lawns and landscapes.
• Trained in operation of front loaders, backhoes, advanced power and hand tools, and other heavy machinery.
• Adjusted functional parts of devices or control instruments using hand tools, levels, plumb bobs and straight edges.
• Used hand tools, power tools, testing instruments, gauges, manufacturer specific tools, pneumatic tools.
• Work on natural resource restoration projects using hand tools, power tools and herbicide Working America Minneapolis, MN
• Operate lawn mowers, riding lawn mowers & various power & hand tools for lawn maintenance and landscaping.
• Supervised and instructed work crew members in safe use of hand tools to limb trees and split firewood.
• Experienced with hand tools and power tools skill saws, drills, jack hammer, nail guns etc.
• Operated various hand tools and pieces of power equipment, including loaders, backhoes, mixers, and forklifts
• Skilled Operator on various equipment including hand tools, wood processor, tractor, dump truck, etc.
• Maintain company property by use of power tools, hand tools, lawn mowers, and other equipment.

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• Developed and implemented safety policies and federal regulations such as OSHA.
• Supervised setup of rope seat repelling apparatus according to OSHA regulations.
• Completed OSHA certification for Occupational Safety and Health.
• Achieved excellent satisfaction ratings on OSHA safety inspections
• Maintain OSHA safety regulated guidelines.
• Establish and maintain a clean and safe work environment in compliance with company Occupational Safety and Health Administration (OSHA).
• Managed dozens of installers, maintained fleet vehicles and inventory, enforced site OSHA safety standards and quality and code enforcement.
• Tested air quality, noise, temperature, and/or radiation levels to verify compliance with OSHA health and safety regulations.
• Observed all OSHA safety regulations were done to code and ensured the crew done the job respectfully and accurately.
• Assured compliance to safety procedures for Good Manufacturing Practices, Quality Control Sampling, and OSHA Hazardous Chemical Handling.
• Completed supervisor training and multiple safety training classes including Confined Space Training, OSHA, First Aid and CPR.
• Identify, locate and repair gas leaks on mains and services while following all company and OSHA safety practices.
• Certificate of Completion: OSHA Lead Awareness Training, Acetylene Torch Training, and Half Mask Respirator Training.
• Turned on, tested, and assured equipment met regulations for the company, client and OSHA standards.
• Have spotted and identified sensitive plants, spotted owls and nests, and goshawk and their nesting sites.
• Ensured work environment was safe and products were produced under the OSHA, FDA, and customer guidelines.
• Conformed to and enforced strict OSHA Safety policies, procedures and Personal Protective Equipment at all times.EXPERIENCE Continued:
• Operated sit-down, stand-up, and claw forklift, rider, and walker operator; OSHA Certified.
• Implemented new search methods that resulted in discoveries of several unknown Northern Goshawk nesting sites in 2010.
• Attended several safety classes including OSHA 40, EnCosha 20, basic first aid CPR and AED.

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• Handled customer orders properly, consistently and quickly while managing money exchanges
• Operated switchboard and recorded customer orders clearly and understandably.
• Operated switchboard and recorded customer orders for customers.
• Maintained inventory of our merchandise for customer orders.
• Take customer orders and operated cooking equipment.
• Requested customer orders and successfully handled cash.
• Tracked and ordered customer orders and inventory.
• Recorded customer orders over an intercom.
• Take customer orders, prepare pizzas, stock and make sauce, some Tuesdays I help with putting truck order away!
• Take customer orders, prep order, handle cashier, do inventory, restock, and close down the store.
• Trained new employees, placed customer orders, cashier, open and closed store, assist with customer complaints,
• Request, and record customer orders using both computerized cash registers, and pencil, and paper.
• Make sure that all shipping information was correct and packed correctly to prevent damages on customer orders.
• Monitored customer orders and assigned daily work duties to other employees to ensure on time delivery.
• Obtained and full filled customer orders according the corporate standards to ensure the best service quality.
• Cook food, take customer orders, bag orders, assemble food and train new hires
• Maintain cash register, assist customers with orders and questions, and fill customer orders.
• Process and fill customer orders, and prepare specialty dishes quickly, and accurately.
• Read inventory records, customer orders, or shipping schedules to determine required activities.
• Record customer orders, accept payment from customers, and make change as necessary.

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• Interacted with customers to ensure both customer and company quality standards were achieved* Supervised grounds crew to ensure productivity and quality operations
• Maintained and operated medical device machinery while ensuring compliance with FDA regulations, internal quality standards, and process specifications.
• Conducted Quality Audits/Inspections and accurately completed all paperwork to insured all product met Quality standards.
• Maintained and worked closely with upper management to ensure production efficiency and quality standards.
• Performed supervisory functions including performance management and ensured production and quality standards were met.
• Monitored and evaluated quality standards frequently to ensure the integrity of these departments.
• Identified and ensured production and quality standards were closely monitored and in compliance.
• Coordinate daily activities with other supervisors to meet production quality standards.
• Assured quality standards for finished Harley Davidson motorcycle products.
• Exhibit quality customer service relationships and quality standards.
• Performed and supervised the cleanup procedure and made sure everything was done up to quality standards and the customer was satisfied.
• Provide general restaurant preparation, and maintain the highest quality standards of area cleanliness, and provide extraordinary service and support.
• Created a personal customer experience while upholding quality standards and safety precaution while on the field and at work sites.
• Coordinated freezer organization with other lift operators to ensure flash freezing of product to maintain USDA quality standards.
• Lead a crew of 6 custom cabinet makers and insured that deadlines and quality standards were met.
• Ordered food supplies on a daily basis and verified that food shipments met restaurant's quality standards.
• Supervised multiple workers on a daily basis, ensuring project completion to the highest quality standards.
• Organize data on plant functioning, efficiency, quality standards and report employee attendance and performance.
• Provided instructions to crew leaders for improving production and performance to meet deadlines and quality standards.
• Supervised college students to make sure daily workload was completed and product quality standards were met.

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• Demonstrated complete understanding of menu items and ingredients.
• Greeted patrons, explained menu items, took accurate orders, and served food, and beverage per customer's specifications.
• Provided customer service, operated cash register, took and served food orders and prepared all menu items.
• Assisted customer in order selection, recommended specific menu items and ensured prompt, accurate service.
• Encouraged fellow co-workers to up-sell menu items and trained new employees how to operate cash register.
• Cashier: Up-sold additional menu items, beverages, and desserts to increase restaurant profits.
• Prepared menu items and performed routine tasks such as weighing and measuring food for preparation.
• Used industrial kitchen equipment to cook, deep fry and grill related menu items.
• Cleaned work stations and answered questions about menu items, policies, and services.
• Memorized all menu items and specials to ensure the best experience for all involved.
• Demonstrate a complete understanding of the menu items and explained them to guests accurately.
• Used suggestive up selling techniques to highlight menu items and increase sales.
• Order, prepare foods, package menu items and operate cash registers.
• Answered any questions they had regarding new menu items and promotions.
• Packaged all menu items into bags, trays and/or drink carriers.
• Have knowledge of all menu items and any special offers.
• Provided menus and answers customers' questions regarding menu items.
• Explain menu items and terms and provides suggestions when asked.
• Prepared Breakfast, Lunch and Diner menu Items.
• Prepared all menu items according to quantity menus.

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• Provided on-call plowing and snow removal for residential and commercial customers.
• Provided landscaping and snow removal for business and residential properties.
• Snow removal for residential and commercial customers.
• Snow removal, keep side walks clear of debris, General/ deep cleaning of buildings, assists guests when in need.
• Snow removal and salt application of parking lots, sidewalks, and walk ways member of parks and forestry department safety committee
• Concrete work building sidewalks, existing concrete repair, in charge of snow removal keeping road and path ways clear.
• Lead a crew of 3-5 employees for either Snow Removal or Car Dealership Line Washes, depending on the weather.
• Snow Removal, janitorial, delegated chore to residents, supported kitchen staffs in food prep and basement stocks handling.
• Supervised lawn and landscaping crew for landscape, lawn, and snow removal service for corporate and residential clientele.
• Provided snow removal from parking lots, maintained sod, plants, and trees, performed raking and mulching.
• Snow removal duty included sidewalk snow and ice removal of Bayer Pharmaceutical's Robinson offices and a housing development.
• Crew leader - Responsible for maintenance, repairing, ordering lawn landscape irrigation and snow removal equipment.
• Performed lawn maintenance, including snow removal, salting, and landscaping, for commercial and residential properties
• Performed deadwood and thinning, selective pruning, removals, cabling, spraying, and snow removal.
• Assisted with bulk trash pick up, leaf removal and snow removal in public areas of township.
• Landscape, snow removal, hard labor, heavy lifting, long hours, & fast paced.
• Assist in the lawn care, landscape maintenance, or snow removal as customers have requested.
• Maintained the properties on weekly basis such as routine inspection with lawn care and snow removal.
• Snow removal: using a snow blower, shoveling, sanding, and applying ice melt.
• Snow removal: hand-shovel, snow blowers, and use of Walker mower snow plow.

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• Develop manuals and training programs for our incident investigations and train accordingly.
• Helped develop company growth by overseeing training programs and securing bids with both vendors and potential customers.
• Organize and direct worker training programs, resolve personnel problems, evaluate employee performance in dining facilities.
• Expanded training programs to keep our procedures to date with technology utilized throughout the plant.
• Instructed employees in company-wide training programs that involve employee development and numerous safety training programs.
• Attend departmental meetings and training programs, such as safety and policy briefings.
• Conducted training programs using diverse instructional techniques, and on-the-job guidance.
• Developed training programs that have become standard at the Conference Center
• Trained and developed team through structure training programs.
• Completed all applicable training programs.
• assisted the manager when needed organized schedule and training programs for new workers was able to provide the best customer service possible

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• Maintained and organized company vehicle and workstation to efficiently complete work.
• Operated company vehicles and equipment in accordance to company regulations.
• Maintained equipment and company vehicle to company standards.
• Delivered company vehicles to other company branches.
• Schedule maintenance on assigned company vehicle.
• Operated company vehicles and powered equipment.
• Operated, maintained, and repaired vehicles and powered equipment, such as mowers, tractors, and company vehicles.
• Filled out daily: hot work permits, job safety analysis, DOT checklist for company vehicle, work tickets.
• Supervised a ten man team, Installation of solar panels, Operation of company vehicles, Handling of power tools
• Head over regular maintenance on company vehicles (trucks, side by sides, tractors, and lawnmowers).
• Use company vehicles to transport crew members to job sites as well as pick-up/deliver materials to sites and residencies.
• Moved customer household goods, operated company vehicles, and equipment such as fork lifts with no accidents.
• Drive company vehicles and pull trailers including but not limited to 30 foot trailers and goose necks.
• Set up work zones according to Pennsylvania law, work closely with client foreman, drive company vehicle
• Operated company vehicles, supervised work staff, monitored payroll, and insured compliance with state regulations.
• Cleaned interior & exteriors of properties Also supervised all maintenance and service request for the company vehicles.
• Certified for a wide variety of forklifts, and operations for company vehicles, tools and machinery.
• Use of company vehicle to direct crew through multiple work orders & job sites per day.
• Load and unload company vehicles, scan packages through company software, remove Incompatibles from pallets.
• Authorized to use company vehicle for work-related duties, such as picking up supplies or volunteers.

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• Cook food or prepare food items, such as sandwiches and ice cream dishes, using standard formulas or following directions.
• Operated and maintained all in house equipment, coffee machines, grills, fryers, ovens, and ice cream machines.
• Make & decorate ice cream cakes, train staff in all areas of the store & in store operation & procedure.
• Ice cream preparation, this included not only preparing ice cream creations for customers but making the ice cream stock itself.
• Count registers and safe, make ice cream, open and close the store, make cakes, and handle customers
• Demonstrated customer service skills through engaging more than 100 customers per shift through friendly conversation with providing ice cream treats.
• Maintain proper temperatures for ice cream products, condiment products, meat log, and all deep fried foods.
• Cleaned store, making sure everything was wiped down on counters, ice cream machines, and food trays.
• Dispatch orders, assist customers, attend cash register, materials' inventory, cake and ice cream confections.
• Opened and closed store, directed other team members, prepared and served ice cream, operated cash register.
• Utilized strong attention to detail to accurately create an ice cream treat that was above satisfying for the customers.
• Prepared ice cream dishes and drinks, delivered varies items to customers, clean, stock, and close
• Chart the ice cream inventory and make any daily cakes or flavors that are needed Schedule staff every week
• Head of production comes in early to make ice cream and special requests to prepare for the day.
• Cooked, and prepared food items such as meets, salads, sandwiches, and ice cream.
• Prepared ice cream and ensured slab area was stocked properly for high volume times of the day.
• Take customers orders over intercom, Make orders such as their drinks, and ice cream.
• Cook and serve food, Maintain the ice cream machines, help direct other employees when needed
• Prepared ice cream dishes, using standard formulas or following directions within a timely manner.
• Prepared cold drinks and desserts, using drink dispensing, milkshake and ice cream machines.

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• Supervised crews of employees* Operated 5 ton dump truck* Operated snow removal equipment* Operated summer landscaping equipment
• Dump Truck operator, forklift operator -Peering: Foundation repair/stabilization
• Provided full landscape service Equipment Operator (excavator, skid steer, small dump truck, mower) Equipment Maintenance & Repair
• Maintained a Class B Driver's license and operated a boom truck, dump truck, front end loader, and backhoe
• Operated zero turn mower Sprayed pesticides / herbicides Planted trees, perennials, annuals Operated dump trucks, drove truck and trailer
• Maintain and manage the company provided 2017 Isuzu Landscape Dump truck as well as small engine landscaping equipment, and tools.
• Landscape construction and maintenance for commercial properties, which includes operation of bobcats and ten (10) wheel dump trucks.
• Operated and maintained heavy machinery such as: excavators, skid-steer loaders, dump trucks, and small gas engines.
• Trained in the operation of manual transmission dump truck as well as hauling multiple ton loads via truck and trailer.
• Use and maintain machinery such as skid loaders, dump trucks, fork lifts, excavators and snow plows.
• Required to drive company truck/trailer, dump truck, climb ladders, operate power tools, sheet metal brake.
• Train and use of heavy machinery such as forklift, skid loader, backhoe, dump truck etc.
• Operated motorized vehicles and equipment such as tractors, dump trucks, riding mowers, and flatbeds.
• Drive dump truck and truck with goose neck equipment trailer to and from job site as required.
• Operated various types of machinery including tractors, backhoes, loaders, dump trucks and compressors.
• Trimmed trees, shrubs and used bucket truck, power saws, chipper and dump truck.
• Drive 1/2 ton truck and trailer or either dump truck to job sites and install the system
• Operated tractors, dump trucks, bobcats, front end loaders, backhoes, mowing equipment.
• Assist in maintenance and repairs to front end loaders, single and tandem dump trucks.
• Operated mini-excavators, bobcats, dump trucks, zero-turn mowers and various other landscaping equipment.

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• Designed preventative maintenance schedule and supervised execution that decreased equipment failure and allowed for priority activities within budget.
• Maintained equipment, routine servicing, ensured preventative maintenance by keeping equipment cleaned and lubricated.
• Perform advanced preventative maintenance on all machinery as assigned and directed by supervisor.
• Performed routine preventative maintenance on equipment to ensure safety of employees.
• Communicated with customers regarding vehicle issues and preventative maintenance needs.
• Developed a preventative maintenance program with Complete equipment history records.
• Fabricated machinery and performed preventative maintenance on packaging equipment.
• Serviced equipment, safety inspections and preventative maintenance.
• Perform general and preventative maintenance on all equipment.
• Performed daily preventative maintenance on all equipment used.
• Developed preventative maintenance schedules for all equipment.
• Performed preventative maintenance on various HVAC equipment.
• Performed preventative maintenance on existing industrial machinery.
• Perform daily and monthly preventative maintenance.
• Preformed preventative maintenance on plant equipment.
• Disassemble control circuits for cleaning/preventative maintenance.
• Designated as the Transportation Officer on my detachment preforming monthly vehicle reports, ensuring the preventative maintenance was conducted as required.
• Preformed preventative maintenance and repair on high rise buildings, schools, Florida State Highway Patrol towers, Juvenile Detention Center.
• Performed preventative maintenance, repaired breakdowns and process failures, troubleshoot equipment faults, and implement improvements to the line.
• Created and documented preventative maintenance work orders, daily inspections, downtime, and work orders in a computerized database.

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• Provided management and oversight with daily operations including quality control, training, punctuality and safety.
• Conducted ongoing training exercises to employees involved in daily operations to ensure adequate restaurant performance
• Managed and supervised cleanup crew's daily operations and ensure environmentally sound measures.
• Participated in management studies by attending daily operations meetings and conference seminars.
• Prepared employees schedules and ensured equipment was prepared for daily operations.
• Executed daily operations of constructing and assembling manufactured modular structures.
• Coordinate the daily operations and delegate responsibilities to crew members.
• Managed daily operations, scheduled staff assignments and supervised staff.
• Coordinated and assigned daily operations to crew members accordingly.
• Executed daily operations by coordinating and meeting store targets.
• Resolved any problems encountered in daily operations.
• Manage safety and quality of daily operations.
• Facilitated setup, service and daily operations.
• Supervised crew and managed grounds daily operations.
• Executed daily operations of frozen department.
• Assist management in overseeing daily operations.
• Execute daily operations of construction clean-up.
• Increased efficiency of daily operations.
• Executed daily operations of Machinery.
• Monitored radio for daily operations.

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• Conducted observation on appointed crew leader assistants and enumerators to provide on-the-spot assistance and supervision for the team.
• Conducted initial training for field work and directly supervised and observed field techniques and provided on-the-spot assistance.
• Assigned duty areas to enumerators, observed field performance and provided on-the-spot assistance.
• Provide on-the-spot assistance and supervision when doing interviews.
• Conduct on-the-spot assistance, supervision, & evaluation
• Provided on-the-spot assistance and supervision.
• Instructed Enumerators in proper field techniques, and conducted observations of Enumerators in the field to provide on-the-spot assistance and supervision.
• Provided crew with daily instructions and duty areas, gave on-the-spot assistance, and documented and counseled poor performers.
• Coordinated meeting space for training, assigned duty areas to employees and provided on-the-spot assistance and supervision.
• Maintained daily reports, time scheduling, on-the-spot assistance (when in field) & telecommunications.
• Assigned staff to work areas, observing field operations, and providing on-the-spot assistance and supervision.
• Led and regularly met with Enumerators in the field providing on-the-spot assistance and supervision.
• Assigned and observed staff in the field, providing on-the-spot assistance and supervision.
• Assigned duty areas to employees and provided on-the-spot assistance.
• Observed enumerators in the field, provided on-the-spot assistance, and recommended additional training for low performing enumerators.
• Scheduled work assignments for enumerators and assistants, observed them in the field, and provided on-the-spot assistance and supervision.
• Observed them in the field and provided on-the-spot assistance and supervision reviewed daily payroll and progress reports.
• Assigned duty areas to employees, observed employees in the field and provided on-the-spot assistance and supervision.
• Observed enu- merators in the field and provided on-the-spot assistance.
• Observed enumerators in the field, provided on-the-spot assistance .

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• Supervised and organized daily tasks for a five-person conservation crew.
• Inspected/supervised crew safety and daily tasks.
• Machine Operator* Machine Mechanic* Organizing Daily Tasks
• Completed daily tasks safely and efficiently.
• Set mods per store inventory per design* Scanned new products into location/ inventory* supervised a crew of 20 to daily tasks.
• Promoted to Crew Leader from Administrative Clerk based on outstanding performance in the office with my peers and my daily tasks.
• Maintained a strict and precise tracking of the work crew's daily tasks while simultaneously carrying out a laborious workload.
• Lead summer crew in collection of data * Teach identification of disease * Responsible for overseeing daily tasks and research projects
• Required to read blue prints and assign crew members with appropriate daily tasks, meeting and often surpassing urgent deadlines.
• Work closely with Land Techs, Asset Team and other support staff to complete daily tasks and other complex projects.
• Lead person on projects ensuring personnel are performing daily tasks and they have all material needed to perform the tasks.
• Managed crew to get daily tasks done, loaded truck and trailer with appropriate equipment needed for the day.
• Performed landscape maintenance while assigning daily tasks to crew members and ensure compliance and maintain safe working conditions.
• Job duties included directing 3-5 employees with daily tasks to complete the framing portion of new home construction.
• Coordinated with management to produce work schedule, lead crew of eight persons to accomplish daily tasks.
• Managed a crew of enumerators assigned daily tasks, reviewed submissions of assigned work load gave feedback.
• Directed team members to complete daily tasks associated with planting, nurturing, and delivering seasonal flowers
• Worked with supervisor to become more efficient in daily tasks by establishing weekly goals and milestones.
• Directed daily tasks to ensure that goals were achieved to meet customer's standards and expectations.
• Supervised crew members on their daily tasks and ensured that all projects were completed on time.

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• Inventory Control, Training management, delegation of job responsibilities, participated in weekly floor inspections with members of upper management
• Trained Forklift Operators in operation of on-lift computer terminal (radio frequency controlled terminal) to ensure proper inventory control.
• Performed management responsibilities: hiring processes, maintenance on equipment and inventory control.
• Directed warehouse personnel in establishment and maintenance of inventory control management functions.
• Maintained inventory control by performing inventory counts on a nightly basis.
• Manage inbound and outbound delivery operations and maintain effective inventory control.
• Regulated inventory control by rotation and maintaining appropriate products.
• Inventory control for materials needed for everyday business.
• Perform inventory control and quality checks Managed employee payroll
• Performed maintenance and inventory control of equipment.
• Manage inventory control and material purchasing consultations.
• Inventory control of all installation equipment.
• Controlled distribution of goods and inventory control
• Resolved inventory control discrepancies through research.
• Manage inventory control; ensure proper merchandise presentation and proper maintenance of the store, and plan of store operations objectives.
• Coordinated daily scheduling, receiving, shipping, inventory control and the initiation of the production process to increase production ratios.
• Inventory control was maintained though daily meetings with productions control and all departments that supplied parts for frame welding shop.
• Create invoices and purchase orders* Operate fork lift* Train employees* Inventory control and track deliveries* Print labels and weigh packages
• Store operations, money management, customer service, inventory control, animal care, staff leadership, dog training
• Inventory control, sizes meat, label orders, use pallet jack, shipping and handling, packing orders.

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• Operate heavy equipment, including several types of mowers, loaders, brush hog, over- seeders, Bobcats, aerators.
• Operated both light and heavy equipment, including backhoes, bobcats, boom lifts, chippers, augers, and tractors.
• Managed operation of equipment, such as Front End Loaders, Bucket Trucks, Bobcat and Prentice Loaders and Chippers.
• Operated heavy machinery including sky tracks, cranes, and bobcats while performing building demolition and construction operations.
• Use tools such as mower, trimmers, edgers, blowers, skid loader/bobcat, chainsaw, etc.
• Operate Bobcat and related attachments (asphalt miller, power broom, smooth and tooth bucket).
• Machine operator, Bobcat operator, laser level, timers, wiring, lighting, rock steps.
• Operate bobcat with plow on it during the winter time, sometimes plow with truck and salt.
• Operate heavy equipment such as bobcats, forklifts, front end loaders, rollers and compactors.
• Operated small and heavy equipment, including backhoes, bobcats, and engine powered lawn equipment.
• Front end Loader, Track hoe, back hoe, bobcat, Tamp, Compactor Roller Certified
• Operate all light earth-moving equipment such as backhoe, bobcat, tamper and side boom.
• Used and operated a bobcat to dig trenches for the waddle and the silk fences.
• Operated warehouse forklift, extended boom forklift, bobcat, and front end loader.
• Operate heavy duty machinery including forklift, bobcat, and numerous types of lifts.
• Read blue prints, bobcat/forklift, pour concrete/finish, operates drill, & sprayed concrete
• Maintain safe work area, shovel use, bobcat, roller, rough rake.
• Zero turns, bobcat, truck driving, all sorts of lawn care equipment.
• Trained in being a bobcat operator, backhoe operator, and scissors lift operator.
• Operated heavy equipment: (Bobcat, Front-end Loader, Maintainer and Backhoe).

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• Guaranteed all staff members were achieving daily quotas and adhering to time constraints recommending termination if necessary.
• Supervised full-time staff members and seasonal and community service workers.
• Supervised staff members and ensured policies/procedures were adhered.
• Maintained regular communication with headquarters staff members.
• Encouraged efficient productivity among staff members.
• Train, supervise and submit daily reports for 15-25 staff members assigned to various production projects under a limited time frame.
• Performed staff reviews and recommendations which resulted in retention, additional duties or, on occasion, termination of staff members.
• Supervised and coordinated the work activities of personnel, such as training new staff members and assigning daily work duties.
• Supervised, planned and organized direct activities for three staff members directly related to the field service of armored trucking.
• Provided general customer service that included seating guests, handling sales transactions, and working effectively with fellow staff members.
• Support and advising in training and supervising new staff members, Programs members (Students, AARP and WORKFORCE).
• Supervised, trained and evaluated 5-10 staff members on cooking, preparing food items and operation of food equipment.
• Maintain a positive working relationship with all staff members, and work with production to achieve all production goals.
• Coordinated and managed company staff members and trained multiple employees while working in teams throughout a geographical region.
• Supervised the training of new staff and provided support for other staff members, gaining managerial experience.
• Maintained an approachable, cordial relationship with staff members, but still required high levels of accountability.
• Assign tasks, coordinate schedules, spot check work and provide direct daily oversight of crew/staff members.
• Led tactical efforts to train, develop and manage performance of all staff members of assigned crew.
• Managed eighteen field staff members for the 2010 United States Census to enforce deadlines and quotas.
• Conducted full training sessions for 4-6 staff members and comprehensive safety training for 4-6 staff members.

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• Monitor food and equipment temperatures to ensure food safety and maintain a sanitary work environment.
• Prepared food to specification of customer within guidelines of food safety and Subway Sandwich formula.
• Maintained personal appearance for food safety handling.
• Monitor and enforce Food Safety/GMP's/Food Security.
• Cash count/deposit, lead of crew around my position, cleanliness, food safety, customer service, people management, cashier
• Cash handling, doing maintenance, doing food safety, working assembly lines, and training new crew members.
• Trained staff on proper use of equipment, food safety, and personal hygiene in accordance to FDA regulation.
• Worked in grill area-cooking right amount of products as well as following food safety and cleanliness procedures.
• Assumed responsibility and accountability for safety, food safety, quality, throughput and scrap for department.
• Verify and submit changes for material recipes to ensure food safety and quality to our consumers.
• Received a Medina County Health Inspection award for outstanding compliance with Ohio Uniform Food Safety Code.
• Train crew, help run shift, food safety log, also do salads and prep
• Trained for food safety audits, ops reviews and guest services the sonic way.
• Cashier, Food Prep., closing procedure cleaning, baking, and Food Safety.
• Provide workers with information on food safety, sanitation, and personal hygiene.
• Trained new employees on store, food safety, and money handling procedures.
• Maintained daily food safety log ensuring proper temperatures of food served.
• Follow all white castle procedures, food safety, and maintenance.
• Followed all procedures related to cash, cleanliness, food safety.
• Served guests with excellent customer service and food safety requirements.

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• Trained other employees according to company policies and satisfaction: Proficiency in developing and implementing effective training programs.
• Supervised employee's: Organized daily opening/closing procedures according to company policies: Interact with customers daily
• Ensured food safety procedures were executed according to company policies and health/sanitation regulations.
• Maintain and implement health and safety guidelines and follow all company policies/operational procedures.
• Contributed to the development and implementation of company Policies and Procedures Manual.
• Followed safety procedures accordingly to company policies regarding health and sanitation.
• Supervised and monitored eight employees according to company policies.
• Follow all safety procedures according to company policies.
• Interpret company policies and enforce safety regulations.
• Learned many company policies including safety regulations.
• Implement company policies and safety procedures.
• Ensured operations were performed in compliance with company policies and procedures as well as state and federal laws and regulations.
• Supervised entry-level staffs, created and coordinated shift schedules, trained new employees, and enforced company policies and procedures.
• Read, comprehend, and followed established company policies and procedures to ensure safety policy and procedures were complied with.
• Complied with all regulatory requirements and company policies such as health and safety, snow removal and lawn maintenance.
• People Management - Train new employees, side by side making sure they understand the company policies and procedures.
• Act as a liaison between management, & employees on matters of communication, decisions, & company policies.
• Oversee and conduct Team Member training as required by General Manager and according to established Company policies and procedures.
• Followed all company policies and procedures; reported accidents, injuries, and unsafe work conditions to Field Supervisor.
• Performed regular audits to upkeep full compliance of company policies, local operating procedures, and government regulations.

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• Facilitated training sessions by using practice interviews and on-the-job guidance.
• Conducted individual and group training sessions for Enumerators by means of classroom instructions, practice interviews, and on-the-job training.
• Conduct classroom instruction, practice interviews, and on-the-job training in accordance with planned training programs and necessary forms.
• Supervised 25 enumerators during field operations and provided training through classroom instruction, practice interviews, and on-the-job guidance.
• Conducted training sessions for 19 trainees, using classroom instructions, practice interviews, and on-the-job guidance.
• Conduct training for employees including classroom instruction, practice interviews, and on-the-job guidance.
• Instructed trainees of their position as enumerators with practice interviews, and on-the-job guidance.
• Trained 18 employees using classroom instruction, practice interviews, and on-the-job guidance.
• Conducted training by using classroom instructions, practice interviews, and on-the-job guidance.
• Implemented training by using classroom instructions, practice interviews and on the-job guidance.
• Conducted training sessions, practice interviews, and on-the-job guidance.
• Practice interviews and on-the- job guidance.
• Supervised sixteen enumerators and during field operations Practice interviews, and on the job training.

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• Communicated personally with a diverse customer base of several hundred people.
• People management *Resource management *Supervisory skills
• Improved policies and procedures including: How to document homeless people since the application did not acknowledge anyone without an address.
• Provided instruction on enumeration procedures and familiarized trainees with reports and forms used to collect data: interviewed over 5,000 people.
• Picked orders and get them ready to ship, Operate lines as wells as supervising a crew or 5-8 people.
• Led team of 5 people in the delivery of a high quality fast-food experience at a local McDonald's restaurant.
• Managed a team of up to 5 people, guaranteeing a safe, friendly, positive service experience for customers.
• Exceeded production standards, and set an all-time company record by planting 115,000 bulbs in one day with three people.
• Coordinated a group of up to 10 people in the maintenance and inspection of transmission and distribution power lines.
• Maintained a crew of no more than eight people while assembling mats and ensuring their safety while doing so.
• Managed and helped train a team of six people in an information gathering operation for the 2010 Census.
• Supervised crew of 18 people, ensuring they performed their tasks in a safe and efficient manner.
• Worked on shifts of three to five people, delegating tasks and helping my team complete them.
• Served as the leader for a group of people that remodeled the interior and exterior of homes.
• Meet and help people from all over the country being contracted with the Minot Air Force Base.
• Have ability to have people see things my way and to persuade them to do things correctly.
• Perform manual labor and drive straight truck, while overseeing a crew of 3 to 4 people.
• Teach the new people confidence, repetition, people skills, and how to lead a conversation.
• People skills when dealing with difficult situation and people, who were not willing to be interviewed.
• Crew leader on several rush jobs to get people moved in to homes damaged by hurricane Katrina.

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• Oversee safety, productivity and quality control on various projects including commercial and residential wallboard finishing, customer relations.
• Established a repeat/referral business base by building positive customer relationships and providing high-quality services.
• Managed customer relationships and directed on-site planning decision making ensuring service delivered met expectations.
• Install video surveillance equipment* Install alarm system, program and service* Develop positive customer relationships
• Managed internal customer relations and ensured high levels of internal customer satisfaction.
• Frequent new policies required high levels of flexibility and customer relations.
• Managed customer relations and lead crew members to optimize efficiency.
• Established customer relationships through personal sales and revenue transactions.
• Possess excellent customer service skills and customer relations.
• Established and maintained ongoing positive customer relationships.
• Maintained good customer relations for company.
• Developed continuous and ongoing customer relationships.
• Develop and facilitate customer relationships.
• Supervised productivity and customer relations.
• Developed many trusted customer relationships that led to hundreds of thousands of dollars of additional revenue for my company.
• Provide coaching relative to customer relations, employee job duties and insure expectations are understood and implemented.
• Lead delivery crew on deliveries and bridging customer relations from the sales floor to the final delivery.
• Provided confirmation calls, collection, payment processing, all with a focus on customer relations.
• Crew Leader and responsible for new account management, customer relations, and account balances.
• Maintain customer relations and handle all customer issues, making sure every customer was satisfied.

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• Implemented mandatory training sessions, providing instruction on enumeration procedures and familiarizing trainees with reports and forms used to collect data.
• Developed and integrated mandatory training by using classroom instructions and on-the-job guidance.
• Implemented mandatory training using classroom instructions and practice interviews.
• Implemented mandatory training using classroom instructions and on-the-job guidance.
• Implemented mandatory training by using classroom instructions.
• Implemented mandatory training and on-the-job guidance.
• Implemented mandatory training by using classroom instructions, practice interviews, and on-the-job guidance, also conducted the training session.
• Implemented mandatory training using; class room instructions, practice interviews, conducted finger printing, and on-the-job guidance.
• Implemented and conducted mandatory training for 21 trainees by using classroom instructions, practice interviews, and on-the-job guidance.
• Established, prepared, and implemented mandatory training using classroom instructions, practice interviews, and on-the-job guidance.
• Conducted training classes for new hires and implemented mandatory training procedures, practice interviews and on-the-job guidance.
• Coordinated mandatory training by securing space, conducting and implementing training for 18 staff trainees.
• Implemented mandatory training by using classroom instructions, practice interviews, and on-the job guidance.
• Implemented mandatory training and familiarized trainees with reports and forms used to collect data.
• Conducted mandatory training on various occasions for up to 45 new trainees.
• Conducted training sessions for 16 trainees.Implemented mandatory training by using classroom instructions, practice interviews, and on-the-job guidance.
• Implemented mandatory training by using classrom instructions, practice interviews, and on the job guidance.
• Implemented mandatory training by using classroom instructions, practice interviews,and on-the-job guidance.
• Impletmented mandatory training using classroom instruction and on the job training.

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• Conducted maintenance and new construction of sensitive pipeline infrastructure within gas plants and compressor stations.
• Provided construction and management skills to neighborhood revitalization and new construction projects.
• Field framing of new construction, including single-family and commercial residential.
• Served in sales, securing new siding jobs, old and new construction and window replacements, bringing in new business.
• Installed all manners of plumbing fixtures and equipment and all facets of plumbing trade from new construction to maintenance and repair.
• Assisted with new construction by leading and training volunteers, as well as learning and passing on Habitat's mission principles.
• Manage, overseeing and enforcing methods and procedures relative to painting on new construction, maintenance, and repair activities.
• Helped with the service and installation of heating and A/C, Helped with the supervision of the new construction crew.
• Crew leader of labor for projects such as repair to piping systems and new construction of marine docking stations.
• Lead installer of new construction and replacement windows and exterior doors, serving major builders across the entire state.
• Supervised a crew of four in maintaining facilities, trails and new construction tasks after promotion to Crew Leader.
• Work on remodels, new construction, also includes cutting and hanging hardy plank and other siding materials.
• Worked on new construction, renovation, and design build solutions in the field of workplace acoustics.
• Labor, scheduling, ordering, layout, all types of new construction and repair work.
• Supervised crews, 3 to 6 people, in all phases of home remodeling/new construction projects.
• Work slowed, and I provided a system that we began using to do new construction.
• Supervised and assisted an eight person crew with building demolition and site preparation for new construction.
• Performed interior finish work for very high end commercial and residential new construction and remodel projects.
• Supervised a crew of 5 to 8 employees for new construction cleaning and make- readies.
• Specialized in new construction and renovation projects in carpentry, electrical, and plumbing.

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• Conducted training sessions using class instructions and on-the-job guidance.
• Conducted training, instructions, and on-the-job guidance.

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• Prepared bank deposits-Served tables-Accepted payments-Handled customer inquiries-Managed crew of 10-Cleaned daily restaurant tasks
• Handled cash and credit card transactions, counted receipts to balance the cash drawer and made daily bank deposits.
• Assume responsibility for all cash, including bank deposits and ensuring that all cash procedures are properly adhered to.
• Manage employees while working.-Handle money daily and make bank deposits.-Run the store alone during the day and night.
• Count out drawers at end of shifts, and make regular money drops, and bank deposits.
• Operate cash register to produce high volume of cash transactions/ Prepare bank statements and make bank deposits.
• Handled the day-to-day operations for this restaurant including bank deposits, employee supervision, and customer service.
• Open and closed store, money transfers, bank deposits, inventory, and assisted customers.
• Supervised 22-24 employees, responsible for bank deposits, cash handling, and customer service.
• Train new and current employees, customer service, bank deposits, cashier, order preparation
• Train carhops, inventory/store orders, bank deposits, product promotions, and fast food/fountains.
• Prepared payroll, processed all forms of payments and made bank deposits for company.
• Make cash drops from the register and make bank deposits up to $5,000.
• Balance cash drawers at end of shift and complete paperwork for Bank deposits.
• Audited cash drawer, completed sales reports, and made bank deposits daily.
• Completed opening and closing duties including counting down registers and preparing bank deposits.
• Prepared daily cash and credit card reports and bank deposits for company.
• Performed cash drawer pulls and made bank deposits; trained new employees.
• Completed daily bank deposits, as well as entered vendor invoices.
• Perform periodic cash audits and make bank deposits when necessary.

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• Audited documentation and data entry, identified errors, researched issues and corrected inaccuracies to ensure paper records matched electronic files.
• Handled monetary transactions including data entry of accounts receivable and payable.
• Supervised and trained personnel Data Entry Reconciled store inventory and cash receipts
• Direct crew, office work includes answering phone directing calls, office equipment, making new lease agreement, data entry.
• Completed General Office Duties: filing, copying, scanning, data entry, Microsoft word, excel, power point.
• Cash handling, open/closing the store, cash deposits, pay roll, organized stock and inventory, data entry.
• Provide customer service for various utility companies, data entry, time logging and crew lead for road operations.
• Clerk: Perform administrative duties, such as data entry and client contact at the local office in Wilmington.
• Utilized Excel spreadsheets to organize deadlines, subcontractor logistics, and volunteer data entry, improving productivity.
• Hiked in all of our traps, bait, vegetation kits, and data entry gear.
• Review completed census cases for errors and amend before delivering to regional office for data entry.
• Review the work of census taker on their team or crew, and performance data entry.
• Performed data entry on SAP EJ Edward system, answered incoming calls, and cycle count
• Perform data entry and daily sales logs as well as inventory logs to maintain inventory-up-to-date.
• Maintained clean work areas and data entry of work orders' progress on computers.
• General office duties such as: telephones, customer service, data entry.
• Lead Crew, Data Entry, Document Scan, Quality Control, Shipment
• Handle department functions, as well as data entry/retrieval on computerized systems.
• Created system to manage sanitation paperwork and data entry to show compliance.
• Assist GM with data entry and all other crew member duties.

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• Implemented safety meetings and responsible for ensuring team development and awareness.
• Directed all scheduled safety meetings in compliance with regulatory agencies.
• Organized crew operations* Organized Equipment and materials* Implemented routine safety meetings
• Facilitated weekly safety meetings; provided ongoing OSHA instruction.
• Participate in safety meetings and training demonstrations.
• Attended monthly safety meetings as department representation.
• Facilitated safety meetings on a weekly basis
• Organized and conducted weekly safety meetings.
• Conducted drilling operation safety meetings.
• Conduct regular safety meetings to ensure that all safety practices and guidelines are in compliance * Maintain high Quality performance.
• Balance, install and repair water mains and fire hydrants * Responsible for crew including operator and morning safety meetings
• Carried out nightly flight plans and safety meetings, assigned tasks to crew members, coordinate with shift change.
• Concrete, maintenance, in control of safety meetings, time sheets, putting crews on the right jobs.
• Conducted weekly OSHA safety meetings, assigned work to team members as appropriate to skill level and time.
• Participate in safety meetings, hazard hunts and ensure job safety analysis (JSA's) are followed.
• Conducted daily safety meetings with crew before work and attended once a month safety meetings with entire company.
• Develop and train new employees, facilitate safety meetings, take attendance, make announcements and answer questions.
• Conducted safety meetings every day for the well-being of our team to maintain an adequate production schedule.
• Conduct safety meetings on proper ways to handle and operate directional tools, and equipment.
• Lead safety meetings, on handling, and use of directional tools, and equipment.

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• Maintained and utilized various company equipment including company trucks, chainsaws, generators and compressors.
• Operated a company truck with trailer used to haul heavy equipment, and a crew leader of a 3 man crew.
• Unloaded material from building Supply Company trucks to be distributed to construction contractors working at different areas and buildings of subdivision.
• Operated company truck and handled maintenance, fuel, and documentation of work related expenditures, complaints, and concerns.
• Operated, maintained and repaired general landscaping equipment, tractors, plate compactors, concrete saws and company trucks.
• Managed Staff, Prepared Work Schedules and Assigned Specific Duties- Drove Company Truck, Gave Estimates, Earned Job Accounts
• Drive a company truck to various job sites with a crew of 2-3 people to perform different landscaping duties.
• Removed Currency From Store Safe, placed currency in ATMS, Drove Company Truck Safely to various locations.
• Drive a company truck that at times exceeded 26,000lbs with customers property delivering locally or state to state.
• Maintained company truck with daily vehicle reports (DVR) and daily job safety analysis (JSA).
• Directed a 4 man crew, operated a company truck, improved seed quality by identifying rogue plants.
• Inspected company trucks, submitted condition reports, inventory and inspection of product for accuracy of order fulfillment.
• Operated motorized vehicles and equipment such as a tractor, lawn mower, and company trucks.
• Performed maintenance on company trucks: check fluids, replaced batteries, alternators, starters and brakes
• Maintain all equipment, making sure all inventory was well stocked, maintain company truck.
• Make sure materials that are needed are available, drive the company trucks and trailers.
• Operate mechanized equipment such as fork lifts and tool cats and drive company trucks.
• Maintained and was responsible for company truck, trailer, heavy equipment and power tools
• Check all company trucks, for any leaks, flat tires and check oil.
• Transported equipment to different sites driving company trucks locally and along the East Coast.

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• Maintained lawns and flower beds, supervised a crew of four, maintained Landscaping equipment to keep it in good order.
• Installed flower beds, plants, wood chips, decorative rock, and cared for multiple different plants and trees.
• Care for lawns by mulching, aerating, weeding, and trimming/edging around flower beds, walls, and walkways.
• Manage the creation of landscape features, such as flower beds, water features, and complete yard renovations.
• Lead a crew of two to three members to properties to maintain the grass and the flower beds.
• Cut grass, built retaining walls with landscape blocks and timbers, designed and planted flower beds.
• Trim walks, edges, flower beds and walls using weed eating equipment.
• Trim and edge around flower beds, walks, pathways and walls.
• Help with trimming of bushes, cleaning flower beds out.
• Mulch created mulch and flower beds on customer s request.
• Involved in the design of rock and mulch flower beds.
• Trimmed and picks flowers and cleaned flower beds.
• Applied mulch and fertilizer to flower beds.5.
• Maintained flower beds and weed control.
• Maintain all plant and flower beds.
• Edge flower beds to desired shapes.
• Mulch and fertilize flower beds.
• Rake, mulch, and compost leaves, Trim and pick flowers, and clean flower beds.
• Supervised all aspects of several landscape projects including, retaining walls, flower beds, landscape installs, etc.
• preformed mowing, string trimming, edging, blowing off, maintained flower beds, and trimmed shrubs and trees

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• Can proficiently operate a CDL class Jet/Vac truck in addition to remote cleaning apparatus which may be used in easements.
• Truck Driver for 26 foot long trucks(No CDL License, Florida DOT MedicalLicense)
• Introduced new employees to the transportation industry and trained new drivers to acquire their CDL.
• Operated heavy tractor-trailer for a third party company with Class A CDL vehicle operation.
• Utilized class B CDL to make delivery of restaurant products throughout Midwest region.
• Provided driver logs for MVR safety while operating Commercial vehicles (Non CDL)
• Crew Leader and CDL driver for a residential and commercial tree care company.
• Received DOT card and currently working to achieve my class B CDL.
• Have Class A CDL with tanker endorsement for about 9 years.
• Drive Equipment with Class B CDL to and From each location.
• Crew Leader Class E CDL Seal Coating Patchwork Crack filling
• Have CDL, drive line truck with attached trailer.
• Maintained Class B CDL with zero traffic violations.
• Maintained a class A CDL license.
• Possess Class A CDL drivers license.
• Operated CDL class flatbed vehicle.
• CDL-Operated HydroVacuum and Dump truck.
• Licensed with an (A) - CDL.
• Drive Class-A CDL and non-CDL trucks.
• Ensured smooth running of operations by maintaining construction areas efficiently.TrainingOSHA TrainingForklift Operator and TrainerClass B CDL Driver's LicenseMicrosoft Excel Training

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• Developed organizational and communication skills while managing a small crew.
• Manage small crew on deadlines and work force-Meet customer satisfaction and above-Team player-Split and stack firewood-Make boards with a log band saw
• Lead a small crew that made attic trusses so that things ran smoothly to get out the required amount of product.
• Lead small crew on a job site in order to maintain efficiency* Was in charge of paperwork on the job daily.
• Performed a variety of landscaping tasks, as well as acting as crew leader for small crew of less than five.
• Lead a small crew of 2 to 3 others to mow about 60 properties weekly with other duties as assigned.
• Led a small crew of laborers and supervised the pouring, laying, smoothing and clean up of residential jobs.
• Directed small crew of 3-6 workers in the Housekeeping Department at Snow Mountain Ranch, Colorado for the summer months.
• Performed skilled installation, maintenance and repair of the City's water distribution system, with a small crew.
• Summer of 1977: Led a small crew in constructing over 100 campsites at Twin Knobs and Boat Beach.
• Managed small crew for completing weekly route of customer properties for lawn and landscape services, and snow removal.
• Managed and worked with a small crew building decks and waterfalls that matched the landscape ideas of the client.
• Manage a small crew to lay out water pumps and pipes to transfer water from pits to tanks.
• Worked with a small crew that provided various types of key support to keep the company's deadline.
• Involved leading a small crew to complete clearance surveys, excavate burrows and handle tortoises when necessary.
• Acted as a working leader of a small crew as assigned; overseeing and coordinating the work.
• Managed a small crew in adhering to deadlines, accuracy of jobs and assigning tasks.
• Led a small crew, and provided independent leadership for projects when owner was absent.
• Led small crews in the installation and removal of mostly underground retail petroleum systems.
• Managed a small crew of coworkers to ensure job was completed smoothly and efficiently.

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• Experienced welder and pretty good mechanic and fabrication knowledge.GPS.
• Use GPS to arrive at specified address, perform mowing, edging, weed-eating, blowing, and clean up duties.
• Initiated and executed the completion of a bluebird and wood duck house project within the refuge using GPS and GIS.
• Line locates, pipe soil readings and coordinate GPS for all of Koch Pipelines in Texas, Oklahoma and Kansas
• Utilized mobile apps and GPS location services to sync task lists for better communication and improve job performance.
• Implemented the first use of GPS hand held computers and inventoried the address listings of said same city.
• Use of dynamite for seismic reading-Use of GPS to determine testing locations-Data Collection from the Global Seismic Reader
• Led a GPS crew in an asset inventory project for the Lee County Electric Coop in Florida.
• Worked with GPS models for machine control, also did all construction staking for 20 + jobs.
• Used GPS and GIS to take inventory, evaluate and map out trail impacts.
• Tracked radio-tagged fledglings via radio telemetry methods and recorded daily movements via GPS.
• Install wireless LAN systems and GPS tracking units and site surveyor
• Terminated the MMBTS cabinet, BBU cabinet, and GPS.
• Coordinated layout with GPS system for underground conduit layout.
• Used GIS/GPS software also to locate customer homes.
• Tracked work with hand-held GPS and GIS software.
• Used GPS technology to mark and locate nests.
• Operate, troubleshoot, and maintain GPS units.
• Map spotted houses on GPS computers.
• Performed topographic map analysis as well as recording invasive locations using GPS markers.

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• Delivered materials to various departments in an orderly and timely fashion to expedite production processes.
• Budgeted and reconciled all traveling expenses in timely fashion.
• Ensured all jobs were satisfactorily completed in an efficient and timely fashion and up to company and client standards.
• Work directly with customers to deliver a turnkey solar power system in a professional and timely fashion.
• Delegate and supervise employees to Insure the contract was completed correctly and within a timely fashion.
• Complete construction assignments safely, code compliant, in timely fashion, and to customers satisfaction.
• Cut customer lawns in timely fashion and talked with customers about any concerns they had.
• Handle cash, manage and direct staff, prepare quality product in timely fashion.
• Greet customers in a friendly, courteous, and timely fashion.
• Fill out all paperwork in a neat and timely fashion.
• Skilled in cleaning and sanitizing work area in timely fashion.
• Manage truck appointments and ensure product shipping in timely fashion.
• Interact with customers in a friendly and timely fashion.
• Troubleshooted electrical and mechanical defects and repaired in a timely fashion.
• Required flexible schedule as hours were controlled by the weather or need to get the job done in a timely fashion.
• Crew leader/laborer, was responsible for my crews work to get done in atimely fashion as well as look presentable.
• Managed workers under me to ensure trucks are being loaded correctly, securely, and done in a timely fashion.
• Transmit reports in a timely fashion Received Award of Excellence by the Regional Geography Rep for work in computer mapping.
• Provided admin assistance, verified time card entries, maintaining receipts and handling work orders in a timely fashion.
• Led a crew of two-four men with a daily checklist to complete all the tasks in a timely fashion.

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• Performed all position responsibilities accurately Consistently provide friendly customer service
• Produced marketing and schedule literature, arranged special purpose briefings, successfully achieved bureau goals.
• Adhered to budgetary guidelines through accurate recording of materials used for inventory purposes.
• Composed weekly and monthly management reports, maintained parts inventory and wholesale accounts.
• Communicated clear and positive written and oral communication with coworkers and management.
• Provide excellent customer service while maintaining a friendly and positive attitude.
• Worked with General Contractor to estimate projects and develop proposals.
• Provided feedback to unit foreman for performance and management purposes.
• Position also required strong attention to detail and complete accuracy.
• Crew leader position afforded experience in team management and cohesiveness.
• Facilitate positive work environment between crew members of diverse backgrounds.
• Protect clients/prospects confidential information, securely disposing of confidential documents.
• Worked effectively in a time-sensitive, deadline-oriented position.
• Exceeded company objectives through positive customer feedback.
• Deployed to Qatar as troposphere communications technician.
• Maintained positive reputation with customers and crew.
• Budgeted the opening and closing depository.
• Established and estimated projects and proposals.
• Monitored financial transactions and prepared deposits.
• Promoted positive interaction between workers.

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• Provided professional residential and commercial landscaping and irrigation services, from small repairs to updating and/or installing new irrigation systems.
• Performed site preparation work for residential and commercial for landscaping and irrigation systems.
• Supervised installation crews, designed and installed irrigation systems.
• Programmed and repaired irrigation systems and outdoor lighting systems.
• Designed and Installed residential and commercial irrigation systems.
• Preformed electrical/plumbing tasks involved with installing irrigation systems.
• Installed pavement, irrigation systems and electrical timers.
• Experience of installation of various irrigation systems.
• Preformed maintenance of irrigation systems.
• Install rock gardens, decks, drainage systems, irrigation systems, retaining walls, fences, and playground equipment.
• Installed rock gardens, ponds, decks, drainage systems, irrigation systems, retaining walls, fences, planters.
• Maintained facilities at numerous city parks including turf, irrigation systems, shelters, restrooms, playgrounds and reservoirs.
• Developed and executed layout and installation of irrigation systems and fixtures based on job terms and city regulations.
• Perform and completed Special Projects delegated by the Division Chief which included laying pipe lines for irrigation systems.
• Installed yards for new and existing homes, drainage and irrigation systems for new and old businesses.
• Performed installation and repair of irrigation systems, mostly for the new apartment complexes in construction phases.
• Led crew of employees to mow, install irrigation systems and preventive actions to keep clients happy
• Helped in the Native Plant Nursery, transplanting, propagation, irrigation systems and seed collecting.
• Installed irrigation systems, laid sod, completed full tree removals, and installed fencing.
• Consult customers on designs I created to their specifications on landscaping and irrigation systems.

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• Key responsibilities were to work in the kitchen preparing food and at the front counter helping customers through the ordering process.
• Worked front counter inputting food orders into register and reviewing prepared food for quality service.
• Worked Drive-Thru, Front Counter, Kitchen, unloaded trucks and various cleaning duties.
• Organized front counter supplies and created a courteous atmosphere for the restaurant's guests.
• Worked drive-through, front counter service, cooking, food prep, and janitorial.
• Prepared food and at the front counter helping customers through the ordering process.
• Trained new employees for kitchen area, front counter, and back window.
• Lead grill and front counter crew personnel to functional smoothly during shifts.
• Cook, Front counter, Phone operator, Cashier, Delivery Driver
• Provide customer service at front counter and drive through window.
• Cooked food and helped the front counter when needed.
• Assist with front counter and cashier duties.
• Cashier front counter and drive through.
• Work the front counter and register.
• Answer phones, ran front counter, took orders, made pizzas, sent people home if we were slow.
• Fry Cook, Driver through and front counter cashier, wipe down tables, chairs, and counter tops.
• Front counter cashier, DJ host, cook, skate repair, floor guard
• Front counter, front drive.
• Crew Member , I worked in the kitchen preparing food and at the front counter helping customers through the ordering process.
• Maintain inventory of daily condiments used at the front counter and drive-thru window to ensure stock levels are adequate.

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• Coordinated site visits while ensuring all construction/installations of existing and new telecommunications sites met company standards.
• Support and adhere to Cookouts Company Standards for Operations, Marketing/Communications and Brand Identity.
• Examined and measured items for company standards using company guidelines and specification.
• Conduct quality inspections of all weatherization work to assure that company standards are met and residence complies with current energy codes.
• Inspected all jobs done by the crew to see to it that they were completed to the company standards and mine.
• Worked with senior management to improve and assist with various customer service processes in compliance with company standards and protocols.
• Crew leader/Shift supervisor-Supervise the kitchen, fill out daily temp, taste, and waste logs to maintain company standards.
• Worked very closely with the Director of Sales and Operations Manager to ensure all moves were completed to company standards.
• Create daily assignments and daily inspections to ensure the cleaning and chemical handling procedures are up to company standards.
• Ensured all jobs were done in a safe and proper manner and according to company standards and OSHA policies.
• Performed on site testing and evaluations, with an emphasis on safety practices, according to company standards.
• Maintained operations of nine store locations in Philadelphia, which included inspection checks in compliance with company standards.
• Provided proper training of team members through established systems and followed through to ensure compliance with company standards.
• Work with a high degree of accuracy and attention to detail to ensure compliance of all company standards.
• Delegate in a way that demonstrates teamwork during shift to ensure the restaurant operations comply with company standards.
• Crew Leader is responsible for making sure the landscape maintenance jobs are done correctly and by company standards.
• Collaborate with other employees to maintain a sanitary work environment in strict accordance with rigorous company standards.
• Maintain reports and records based on company standards and in full compliance with state and federal regulations.
• Installed household appliances, hot water heaters and completed all repairs and maintenance work to company standards.
• Maintain quality in the kitchen area at all times while ensuring company standards are always followed.

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• Located space for training, and notified new employees of training locations, dates and times.
• Scouted for meeting & training locations on various occasions
• Located space for training, and notified new employees of training locations, dates, and times.

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• Developed skills to work every station efficiently and safely to increase production while maintaining high standards in delivering quality products.
• Maintained high standards of safety and complied with regulatory Federal guidelines.
• Complete conservation projects to high standards by training, working with, and supervising crews of eleven young people 30-40 hours/week.
• Maintained high standards of customer service and completed purchases using Point of Sale systems during high-volume, fast-paced operations.
• Achieved recognition for holding high standards of safety for myself and employees under me at several sites and projects.
• Set high standards in construction progress, assuring owners that all work was done correctly and on time.
• Ensured all assigned locations met critical criteria and maintained high standards set forth by the Walt Disney Company.
• Organized teams that preformed to high standards reflecting the corporate desire for high quality and customer satisfaction.
• Hood cleaning required meeting high standards of cleanliness to ensure restaurant establishment met fire safety codes.
• Established and enforced operating procedures and work standards to ensure high standards of safety and performance.
• Trained and guided current EMT's in high standards of patient care and medical protocol.
• Provide facility cleanliness and high standards of showroom and dining area presentation.
• Maintained high standards of excellence: goals, credit, and sales.
• Maintained high standards of service throughout the shift and led by example.
• Manage all aspects of property, as per Owner's high standards
• Helped ensure high standards of work were performed on each vehicle.
• Maintain high standards of service and health regulations and safety.
• Maintained high standards, insuring satisfaction of clients.
• Maintain high standards of cleanliness throughout the store.
• Maintained high standards of service and quality.

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• Aided other employees in travel and assistance to commercial ventilation installation jobs; HVAC, rough in and finish work
• Experienced in HVAC, plumbing and residential electrical systems, roof construction, lumber/metal framing, and finish carpentry.
• Repair and maintain College campus HVAC systems consisting of Chilled water, Steam, Hot water loop and Refrigeration.
• Supervised 2 & 3 person crews installing HVAC equipment & materials*Performed maintenance & light service on HVAC systems
• Shift Technician: Responsibilities include performing mechanical repairs on all machinery, HVAC, and some electrical.
• Install complete HVAC systems in new homes, including rough in phase and final equipment setting.
• Delivered and installed air filters for Wal-Mart and Sam's Club and performed HVAC maintenance.
• Perform and oversee personnel in the installation of HVAC and exhaust systems and inventory management.
• Fix and maintain HVAC systems on site, build and renovate homes issued by state.
• Job description: Carpentry, electrical, HVAC, plumbing, painting, windows and doors
• Worked with HVACR, Electrical, Plumbing subcontractors to ensure project ran smoothly.
• Sheet metal assembly of large format HVAC units used in computer clean rooms.
• Installed and maintained HVAC systems, Generators, Electrical and Plumbing Systems.
• Run a crew installing HVAC systems in commercial properties and some residential.
• Completed various carpentry, plumbing, electrical, masonry and HVAC installations.
• Serviced and renovated commercial and modular buildings to include the HVAC system.
• Experience in monitoring, calibration, and repair of HVAC Systems.
• Crew lead, sales, installation for energy-HVAC sealing company.
• Installed complete HVAC systems in all phases of residential construction.
• Experience with HVAC, light electric, and plumbing.

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