Research Summary. Below we've compiled a list of the most important skills for a crew leader. We ranked the top skills based on the percentage of crew leader resumes they appeared on. For example, 12.1% of crew leader resumes contained cdl as a skill. Let's find out what skills a crew leader actually needs in order to be successful in the workplace.

  • The most common hard skill for a crew leader is cdl. 12.1% crew leaders have this skill on their resume.
  • The second most common hard skill for a crew leader is safety procedures appearing on 10.2% of resumes. The third most common is cpr on 9.6% of resumes.
  • Three common soft skills for a crew leader are business skills, interpersonal skills and leadership skills.

Below we've compiled a list of the most important skills for a crew leader. We ranked the top skills based on the percentage of crew leader resumes they appeared on. For example, 12.1% of crew leader resumes contained cdl as a skill. Let's find out what skills a crew leader actually needs in order to be successful in the workplace.

15 Essential Crew Leader Skills For Your Resume And Career

1. CDL

Here's how cdl is used on crew leader resumes:
  • Truck Driver for 26 foot long trucks(No CDL License, Florida DOT MedicalLicense)
  • Operated heavy tractor-trailer for a third party company with Class A CDL vehicle operation.
  • Utilized class B CDL to make delivery of restaurant products throughout Midwest region.
  • Provided driver logs for MVR safety while operating Commercial vehicles (Non CDL)
  • Crew Leader and CDL driver for a residential and commercial tree care company.

2. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how safety procedures is used on crew leader resumes:
  • Utilized customer service techniques and skills to achieve personal and team productivity goals -Opened and closed restaurant while adhering to safety procedures
  • Developed my leadership skills and acquired knowledge in all aspects of residential solar installation, including electrical and safety procedures.
  • Followed all safety policies and procedures and participated with safety committee to implement safety procedures.
  • Ensured all food safety procedures are executed according to required standards and health/sanitation regulations.
  • Followed prescribed safety procedures and complied with federal laws regulating waste disposal methods.

3. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how cpr is used on crew leader resumes:
  • Preformed Erosion Control at Agate House Collected various plant species Transported fossil jackets Landscaping Accomplished CPR and Basic first aid training
  • Completed supervisor training and multiple safety training classes including Confined Space Training, OSHA, First Aid and CPR.
  • Handled the POS system, follow directions, CPR certified, greeting customers, cleaning
  • Trained and managed employees in First Aid and CPR and Forklift Handling.
  • Completed safety training programs first aid, OSHA and CPR.

And if you’re looking for a job, here are the five top employers hiring now:

  1. Student Conservation Association Jobs (203)
  2. Servpro Jobs (145)
  3. Golden Corral Jobs (321)
  4. Culver's Jobs (199)
  5. Little Caesars Jobs (382)

4. Cleanliness

Here's how cleanliness is used on crew leader resumes:
  • Followed housekeeping procedures for cleanliness and safety in addition followed all HIPPA laws and regulations.
  • Monitored the appearance and cleanliness of facility interior and exterior and oversaw daily upkeep.
  • Monitored dining room proactively to assure cleanliness and all items were readily available.
  • Monitored and supervised maintenance and cleanliness at events and responded to issues expeditiously.
  • Demonstrated a strong awareness and concern for food quality/safety and restaurant cleanliness.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how customer service is used on crew leader resumes:
  • Performed all position responsibilities accurately Consistently provide friendly customer service
  • Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovations in resolving problems.
  • Exhibit strong management and supervisory skills, resulting in quality customer service and shift operation.
  • Received a Governor's Certificate of Recognition for outstanding performance in hospitality and customer service
  • Provided exemplary customer services skills with customers and vendors References are available upon request


Here's how osha is used on crew leader resumes:
  • Developed and implemented safety policies and federal regulations such as OSHA.
  • Supervised setup of rope seat repelling apparatus according to OSHA regulations.
  • Facilitated weekly safety meetings; provided ongoing OSHA instruction.
  • Completed OSHA certification for Occupational Safety and Health.
  • Maintain OSHA safety regulated guidelines.

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7. Lawn Care

Here's how lawn care is used on crew leader resumes:
  • Provide professional quality lawn care services to residential and commercial customers.
  • Operated lawn care equipment to fulfill daily responsibilities.
  • Consulted directly with customers regarding lawn care
  • Assure customer is satisfied and happy with complete services and wants to continue follow up lawn care with the company.
  • Set daily schedules and managed lawn care and landscaping crew to ensure timely and cost effective completion of each job.

8. Industrial Cleaning

Here's how industrial cleaning is used on crew leader resumes:
  • Provide industrial cleaning services, environmental remediation services, hazardous and non-hazardous transportation services, and treatment services.
  • Performed industrial cleaning, water purification, and facility management for clients.
  • Transported and operated industrial cleaning equipment at various customer sites.
  • Prepared industrial cleaning contracts for providers.
  • Manage crews/ observe crew hydro blasting (Industrial cleaning) using high pressure pumps involving special water blasting equipment.

9. Leadership

Here's how leadership is used on crew leader resumes:
  • Designed and facilitated leadership development strategies for crew members and managed crew dynamics through counseling and conflict resolution.
  • Participated in personal and leadership development opportunities and strove to demonstrate leadership and professionalism at all times.
  • Provided excellent leadership for team members and outstanding customer service for patrons in a face paced environment
  • Focus on Academic Success; Community Outreach; Professional and Leadership Development.
  • Demonstrated leadership to crews while also organizing parks and recreational events.

10. Excellent Guest

Here's how excellent guest is used on crew leader resumes:
  • Provided excellent guest services and handled money.
  • Engage theater team members to ensure guest satisfaction Provide excellent guest service and resolve customer satisfaction issues
  • Provide excellent guest satisfaction and increase productivity standards by utilizing available resources.
  • Provide excellent guest service whenever assisting a customer.
  • Lead and supported the team members to create a collaborative and supportive work environment with the priority being excellent guest service.

11. Mowing

Here's how mowing is used on crew leader resumes:
  • Skilled at operating large mowing machinery.
  • General labor in Mowing trimming pruning
  • Use GPS to arrive at specified address, perform mowing, edging, weed-eating, blowing, and clean up duties.
  • Drive truck & trailer, supervise clients and maintenance or landscape 12 properties, mowing, edging, and trash pick-up.
  • Performed mowing, trimming, and edging of turf area using riding mower, push mower, weed whip and edger.

12. Safety Rules

Principles or regulations that ensure the protection of people, objects, or the environment are called safety rules. These rules can be governing actions, devices, or procedures that help in minimizing the risks of loss, injury, or damage.

Here's how safety rules is used on crew leader resumes:
  • Supervised workers / enforced safety rules / completed appropriate paperwork.
  • Follow all safety rules and regulations, and wear all protective clothing and equipment necessary for the job I am performing.
  • Read, understand and execute job contracts in timely order Direct and train workers as needed Follow all safety rules and regulations
  • Complied with safety rules and regulations on job site and flagging sites to maintain safety of public, personnel and workers.
  • Provide employee safety training prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.

13. Retaining Walls

Here's how retaining walls is used on crew leader resumes:
  • General Landscaping water features retaining walls grading patios boulder walls lighting irrigation
  • Measure customer requests for patios, porches, retaining walls, and landscaping sites to obtain the proper amount of material.
  • Install rock gardens, decks, drainage systems, irrigation systems, retaining walls, fences, and playground equipment.
  • Installed rock gardens, ponds, decks, drainage systems, irrigation systems, retaining walls, fences, planters.
  • Cut grass, built retaining walls with landscape blocks and timbers, designed and planted flower beds.

14. Food Preparation

Here's how food preparation is used on crew leader resumes:
  • Assist customer in menu selection-Take orders-Receive payment and issue receipts-Offer specials on combos and beverages-Do food preparation before and during work hours
  • Cleaned and sanitized food preparation area, equipment and facility.
  • Maintain all operational procedures for counter and food preparation areas.
  • Maintain the highest quality of food preparation and customer service/satisfaction.
  • Supervised 20-100 inmates in food preparations and warehouse operations.

15. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how quality standards is used on crew leader resumes:
  • Interacted with customers to ensure both customer and company quality standards were achieved* Supervised grounds crew to ensure productivity and quality operations
  • Selected to streamline construction initiatives for major subdivisions and commercial buildings, continually ensuring highest-quality standards in the entire operation.
  • Maintained and operated medical device machinery while ensuring compliance with FDA regulations, internal quality standards, and process specifications.
  • Conducted Quality Audits/Inspections and accurately completed all paperwork to insured all product met Quality standards.
  • Maintained and worked closely with upper management to ensure production efficiency and quality standards.
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The eight most common skills based on Crew Leader resumes in 2023.

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List Of Skills To Add To Your Crew Leader Resume

According to recent trends, the most relevant crew leader Resume Keywords for your resume are:

  • CDL
  • Safety Procedures
  • CPR
  • Cleanliness
  • Customer Service
  • OSHA
  • Lawn Care
  • Industrial Cleaning
  • Leadership
  • Excellent Guest
  • Mowing
  • Safety Rules
  • Retaining Walls
  • Food Preparation
  • Quality Standards
  • Customer Complaints
  • General Maintenance
  • Food Safety
  • Golf Courses
  • Safety Standards
  • PPE
  • Inventory Control
  • Customer Satisfaction
  • GPS
  • Safety Regulations
  • Power Saws
  • Dump Truck
  • Food Service
  • Training Sessions
  • Exceptional Guest
  • Blowers
  • Snow Removal
  • Hydro Blasting
  • Equipment Maintenance
  • Construction Sites
  • Gross Profit
  • Branch Management
  • Irrigation Systems
  • Dollies
  • Bobcat
  • Customer Orders
  • Food Orders
  • Pruners
  • Routine Maintenance
  • Residential Properties
  • HVAC
  • Mowers
  • Site Monitoring

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Online Courses For Crew Leaders

One of the best ways to acquire the skills needed to be a crew leader is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since crew leaders benefit from having skills like cdl, safety procedures, and cpr, we found courses that will help you improve these skills.

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