What does a crew leader do?
Crew leaders are restaurant workers who act as the team leader of the restaurant's crew. They are usually tenured employees with leadership skills who are respected by the team. Crew leaders are responsible for guiding employees in doing their work, ensuring that protocols and policies are followed properly, and checking the consistency of the food quality. They are expected to be familiar with the ins and outs of the restaurant so that they can do their job well. Crew leaders often handle customer complaints and feedback as well. They should have good interpersonal skills, problem-solving skills, and communication skills.
Crew leader responsibilities
Here are examples of responsibilities from real crew leader resumes:
- Manage 3-6 mow crews that vary from 2-6 on a crew.
- Manage crews for mowing residents and businesses
- Use hand tools such as clippers, shovels, racks, pruning saws, bush trimmers, and hedge trimmers.
- Complete safety training programs first aid, OSHA and CPR.
- Instruct teenage youth how to safely use basic hand tools such as weed eaters, shovels, and rakes.
- Strengthen performance ratings and customer satisfaction by collaborating with leadership to gather information need to accurately execute assign projects.
- Rake, mulch, and prune the grounds as needed.
- Prepare ice and hot coffees, tea, smoothies, and hot coco.
- Bust out baffles and frac balls.
- Have CDL, drive line truck with attach trailer.
- Train a crew of 5 individual maintain the Drive-Thru.
- Lead for water transfer crew supplying water to frac rigs.
- Remove product and machine attachments to troubleshoot for any problems.
- Enter orders into pos system for transmittance to kitchen staff.
- Guide cranes to move loads about decks and supply vessels.
Crew leader skills and personality traits
We calculated that 12% of Crew Leaders are proficient in CDL, Safety Procedures, and CPR. They’re also known for soft skills such as Business skills, Interpersonal skills, and Leadership skills.
We break down the percentage of Crew Leaders that have these skills listed on their resume here:
- CDL, 12%
Truck Driver for 26 foot long trucks(No CDL License, Florida DOT MedicalLicense)
- Safety Procedures, 10%
Utilized customer service techniques and skills to achieve personal and team productivity goals -Opened and closed restaurant while adhering to safety procedures
- CPR, 10%
Preformed Erosion Control at Agate House Collected various plant species Transported fossil jackets Landscaping Accomplished CPR and Basic first aid training
- Cleanliness, 9%
Followed housekeeping procedures for cleanliness and safety in addition followed all HIPPA laws and regulations.
- Customer Service, 7%
Performed all position responsibilities accurately Consistently provide friendly customer service
- OSHA, 6%
Developed and implemented safety policies and federal regulations such as OSHA.
Common skills that a crew leader uses to do their job include "cdl," "safety procedures," and "cpr." You can find details on the most important crew leader responsibilities below.
Business skills. To carry out their duties, the most important skill for a crew leader to have is business skills. Their role and responsibilities require that "lodging managers need to operate a facility that is profitable." Crew leaders often use business skills in their day-to-day job, as shown by this real resume: "maintain cleanliness of business, residential, and medical facilities. "
Interpersonal skills. Another soft skill that's essential for fulfilling crew leader duties is interpersonal skills. The role rewards competence in this skill because "lodging managers interact regularly with many different people." According to a crew leader resume, here's how crew leaders can utilize interpersonal skills in their job responsibilities: "utilize interpersonal skills to establish and maintain good customer service with donors, volunteers, sponsors and staff. "
Leadership skills. This is an important skill for crew leaders to perform their duties. For an example of how crew leader responsibilities depend on this skill, consider that "lodging managers must establish a productive work environment, which may involve motivating personnel, resolving conflicts, and handling guests’ complaints." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a crew leader: "provide leadership and guidance to employees to ensure safety, exceptional quality of services and maintaining cleanliness according to company policy. ".
Listening skills. A big part of what crew leaders do relies on "listening skills." You can see how essential it is to crew leader responsibilities because "lodging managers must have excellent listening skills for attending to the needs of guests and maintaining a good working relationship with staff." Here's an example of how this skill is used from a resume that represents typical crew leader tasks: "managed 4 crew teams overseeing cleanliness in resident halls communicated effectively with university housing staff on all operations"
Organizational skills. Another crucial skill for a crew leader to carry out their responsibilities is "organizational skills." A big part of what crew leaders relies on this skill, since "lodging managers need to keep track of many different schedules, budgets, and people at once." How this skill relates to crew leader duties can be seen in an example from a crew leader resume snippet: "recognized for high-quality work, organizational strengths and exceptional customer service delivery. "
Problem-solving skills. Another skill commonly found on crew leader job descriptions is "problem-solving skills." It can come up quite often in crew leader duties, since "lodging managers must be able to resolve personnel issues and guest complaints." Here's an example from a resume of how this skill fits into day-to-day crew leader responsibilities: "supervised daily operations in a teamwork setting, dealt with builders, managed/resolved employee/customer complaints. "
The three companies that hire the most crew leaders are:
- TravelCenters of America179 crew leaders jobs
- Lewis Tree Service151 crew leaders jobs
- AMC Theatres142 crew leaders jobs
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Compare different crew leaders
Crew leader vs. Electrical foreman
An electrical foreman is an individual who is responsible for supervising power linesmen and electricians in the installation, repair, and maintenance of electrical power lines or electrical systems. Electrical foremen conduct periodic inspections at a construction site to ensure that materials and supplies are available. They must enforce safety regulations, rules, and working conditions among the employees due to their hazardous work setting. They also supervise the operation of an electrical repair shop and train personnel in the safe operation of equipment and tools.
There are some key differences in the responsibilities of each position. For example, crew leader responsibilities require skills like "cdl," "cpr," "cleanliness," and "customer service." Meanwhile a typical electrical foreman has skills in areas such as "nec," "electrical systems," "work ethic," and "transformers." This difference in skills reveals the differences in what each career does.
Electrical foremen tend to make the most money working in the construction industry, where they earn an average salary of $57,314. In contrast, crew leaders make the biggest average salary, $44,965, in the government industry.On average, electrical foremen reach similar levels of education than crew leaders. Electrical foremen are 2.1% more likely to earn a Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.Crew leader vs. Assistant superintendent
In a construction setting, an assistant superintendent is primarily in charge of supervising workers to ensure that the construction project's completion will be within the expected time and allotted budget. Most of their responsibilities revolve around assisting the superintendent with their tasks, creating schedules, and meeting with clients. Furthermore, an assistant superintendent must also coordinate with all construction workers and build rapport with them, all while implementing the safety policies and standards for a safe and productive work environment.
Each career also uses different skills, according to real crew leader resumes. While crew leader responsibilities can utilize skills like "cdl," "cpr," "cleanliness," and "first aid aed," assistant superintendents use skills like "construction management," "construction projects," "project management," and "direct supervision."
Assistant superintendents may earn a higher salary than crew leaders, but assistant superintendents earn the most pay in the professional industry with an average salary of $76,938. On the other hand, crew leaders receive higher pay in the government industry, where they earn an average salary of $44,965.assistant superintendents earn higher levels of education than crew leaders in general. They're 5.3% more likely to graduate with a Master's Degree and 0.1% more likely to earn a Doctoral Degree.Crew leader vs. General foreman
Using their knowledge and expertise of all construction disciplines, a general foreman plans and oversees operations within a construction site to ensure that everything is running smoothly. They are typically in charge of conducting regular inspections, coordinating with engineers and architects, managing the budget and expenditures, supervising workers, and ensuring that the project moves according to the desired time frame. Furthermore, a general foreman implements all safety regulations and policies to ensure a safe and productive work environment for everyone.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a crew leader is likely to be skilled in "cdl," "cpr," "cleanliness," and "customer service," while a typical general foreman is skilled in "oversight," "safety policies," "site safety," and "construction projects."
General foremen make a very good living in the construction industry with an average annual salary of $54,753. On the other hand, crew leaders are paid the highest salary in the government industry, with average annual pay of $44,965.Most general foremen achieve a similar degree level compared to crew leaders. For example, they're 1.3% more likely to graduate with a Master's Degree, and 0.1% more likely to earn a Doctoral Degree.Crew leader vs. Contractor assistant
A contractor assistant is responsible for overseeing construction operations under the supervision of the general contractor, from the initial designs to the final touches, ensuring that the final output meets the client's specifications, requirements, and budget goals. Contractor assistants evaluate the costs and expenses and monitor the financial transactions for the project. They also coordinate with the client for updates and other adjustments as needed without compromising the project deliverables. Additionally, a contractor assistant may perform administrative and clerical duties on top of site visits, depending on the general contractor's needs.
Types of crew leader
Updated January 8, 2025
