How to hire a crew manager

How to hire a crew manager, step by step

Here's a step-by-step crew manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a crew manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new crew manager
• Step 8: Go through the hiring process checklist

What does a crew manager do?

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1. Identify your hiring needs

   Before you start hiring a crew manager, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A crew manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, crew managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of crew manager salaries for various roles:

   Type of Crew Manager	Description	Hourly rate
   Crew Manager	Lodging managers ensure that guests on vacation or business travel have a pleasant experience at a hotel, motel, or other types of establishment with accommodations. They also ensure that the establishment is run efficiently and profitably.	$9-25
   Shift Supervisor	Shift supervisors are responsible for the employees assigned to the shift that they are handling. Shift supervisors ensure that the employees who were expected to report to work at the specific shift came in... Show more	$12-21
   Shift Leader	Shift leaders are tenured or experienced employees who are assigned to oversee employees in specific work shifts. They manage team members who are assigned in their shift... Show more	$12-20

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Food Service
   • Cleanliness
   • Customer Service
   • Excellent Guest
   • Food Orders
   • Quality Service
   • Food Products
   • Customer Relations
   • Inventory Control
   • Store Operations
   • Payroll
   • Customer Complaints
   • Customer Satisfaction
   • Safety Standards

   Check all skills

   Responsibilities:

   • Manage servers and dishwashers on a daily basis making sure everything are always maintain accordingly.
   • Display leadership, teamwork, and collaboration during all projects and work to complete all jobs, on-time and under budget.
   • Maintain proper cleanliness and general maintenance of facility equipment.
   • Provide supervisory leadership by monitoring all tasks are complete promptly and properly.
   • Provide case management and document individual treatment plans using DMH documentation format, daily supervision of adolescents and provide crisis intervention.
   • Prepare all meals for residents and staff while supervising both kitchen and service staff including dishwasher and caregivers during meal times.

   More crew manager duties

3. Make a budget

   Including a salary range in the crew manager job description is a good way to get more applicants. A crew manager salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a crew manager in Oklahoma may be lower than in Hawaii, and an entry-level engineer typically earns less than a senior-level crew manager. Additionally, a crew manager with lots of experience in the field may command a higher salary as a result.

   Average crew manager salary

   $16.28hourly

   $33,856 yearly

   ---

   Entry-level crew manager salary

   $20,000 yearly salary

   Updated December 27, 2025

   Average crew manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$49,921	$24
   2	Colorado	$42,021	$20
   3	Pennsylvania	$40,738	$20
   4	New York	$37,960	$18
   5	New Jersey	$37,530	$18
   6	Minnesota	$37,274	$18
   7	Massachusetts	$37,002	$18
   8	Arizona	$36,937	$18
   9	Indiana	$36,794	$18
   10	Texas	$36,536	$18
   11	Missouri	$33,473	$16
   12	Illinois	$33,333	$16
   13	Michigan	$32,728	$16
   14	Georgia	$27,423	$13

   Average crew manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Dartmouth	$46,119	$22.17	13
   2	US Airways Center	$44,895	$21.58
   3	Warner Bros.	$43,951	$21.13
   4	Ericsson	$42,331	$20.35
   5	Kansas City Southern	$40,560	$19.50
   6	Hannaford Supermarkets	$40,046	$19.25	97
   7	WarnerMedia	$39,883	$19.17
   8	ManpowerGroup	$39,811	$19.14	2
   9	Servpro	$38,927	$18.71	169
   10	Gulf Distributing Holdings Llc	$36,255	$17.43	6
   11	Laird Inc	$36,038	$17.33
   12	Michaels Stores	$32,073	$15.42	4
   13	White Castle	$31,130	$14.97	146
   14	Sun Valley Resort	$28,422	$13.66
   15	Giant Eagle	$27,343	$13.15	2
   16	McDonald's	$24,671	$11.86	21,353

4. Writing a crew manager job description

   A good crew manager job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a crew manager job description:

   Crew manager job description example

   Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
   PRIMARY PURPOSE
   
   Manage all duties and responsibilities of the Third Shift Center Store Associates and effectively manage the Third Shift Center Store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy.
   
   QUALIFICATIONS
   
   • A high school graduate or equivalent preferred. • Strong understanding of store operations and merchandising techniques preferred. • Effective communication, customer service, and selling skills. • Must have effective interpersonal and organizational skills. • Ability to lead and manage a team.• Demonstrated ability and willingness to learn multiple tasks and technical requirements, including successful completion of the forklift and power jack training. • Strong problem-solving skills. • Must meet minimum age requirements.• Ability and availability to work overnight or early morning shifts as applicable.
   
   Physical Requirements
   
   • Lift up to 20 lbs. regularly, including overhead lifting, and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.• Meet established volume/activity standards.• Stand or walk 100% of the time.• Frequent reaching, grasping and lifting individual stock items below waist level or above shoulder level.• Frequent bending, kneeling and squatting.• Be able to handle a variety of substances associated with cleaning materials, packaging materials and food products.• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.• Ability to use computers, calculators and communication systems required to perform the job functions.
   
   PREFERRED REQUIREMENTS
   
   • Responsible for supporting management of all aspects of Center Store operations as delegated by the Center Store Manager.• Manage performance through planning, coaching, appraisals, and disciplinary efforts.• Foster a sales-driven, consumer focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness.• Maintain effective work schedules to meet production and customer service standards as well as associates' personal needs.• Role model and provide recognition of our key behaviors• Assist in training and developing associates to meet the department needs.• Ensure that department conditions involving department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level.• Understand and use company tools such as; financial reports, scheduling, productivity, ordering, and business information systems.• Maintain accurate records of production, shrink, sales, and inventory.• Communicate department and company policies to associates.• Cut, mark and stock cases, as required.• Perform various department functions as they arise.• Perform all other duties as assigned.• Treat all store information as strictly confidential.• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
   
   Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
   
   Job Requisition: 214461_external_USA-ME-Portland_10102022

   Copy this example

   

5. Post your job

   To find crew managers for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any crew managers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level crew managers with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your crew manager job on Zippia to find and recruit crew manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit crew managers, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new crew manager

   Once you've selected the best crew manager candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   To prepare for the new crew manager first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a crew manager?