Crew member vs team associate

The differences between crew members and team associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a team associate has an average salary of $31,822, which is higher than the $28,946 average annual salary of a crew member.

The top three skills for a crew member include cleanliness, basic math and english language. The most important skills for a team associate are PET, reservations, and kids.

Crew member vs team associate overview

	Crew Member	Team Associate
Yearly salary	$28,946	$31,822
Hourly rate	$13.92	$15.30
Growth rate	14%	-
Number of jobs	239,413	362,158
Job satisfaction	4	-
Most common degree	High School Diploma, 51%	Bachelor's Degree, 37%
Average age	23	41
Years of experience	-	-

What does a crew member do?

Crew members assist in the overall daily operations of a business, including restaurants, hotels, resorts, and other industries needing a large workforce. Crew members' duties include attending on a customer's needs, processing payments, taking orders, and handling sanitation services. Crew members should have excellent time-management skills and ability to multi-task, especially for the fast-paced operations. They must also adhere to the safety standards and procedures as required by the business. Crew members should also report incidents and escalate concerns from the clients to the management as needed.

What does a team associate do?

A team associate is responsible for organizing supply stock and performs cleaning duties to maintain a pleasant shopping experience for the customers. Team associates are usually employed in a shopping industry, providing the best customer service for the consumers by responding to their inquiries and concerns and directing them to their specific needs. They also convey promotional offers and featured products to the consumers, requiring them to have excellent communication and negotiation skills to help the business generate revenues and increase profitability.

Crew member vs team associate salary

Crew members and team associates have different pay scales, as shown below.

	Crew Member	Team Associate
Average salary	$28,946	$31,822
Salary range	Between $22,000 And $37,000	Between $21,000 And $48,000
Highest paying City	Seattle, WA	Washington, DC
Highest paying state	Alaska	New York
Best paying company	University of California, Berkeley	Bain & Company
Best paying industry	Retail	Retail

Differences between crew member and team associate education

There are a few differences between a crew member and a team associate in terms of educational background:

	Crew Member	Team Associate
Most common degree	High School Diploma, 51%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Crew member vs team associate demographics

Here are the differences between crew members' and team associates' demographics:

	Crew Member	Team Associate
Average age	23	41
Gender ratio	Male, 48.4% Female, 51.6%	Male, 53.7% Female, 46.3%
Race ratio	Black or African American, 9.6% Unknown, 6.9% Hispanic or Latino, 18.6% Asian, 6.5% White, 57.5% American Indian and Alaska Native, 0.8%	Black or African American, 11.7% Unknown, 5.6% Hispanic or Latino, 18.8% Asian, 7.0% White, 56.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	7%

Differences between crew member and team associate duties and responsibilities

Crew member example responsibilities.

Manage food preparation, maintain cleanliness and punctuality while effectively support customers in daily transactions with suggestive selling methods.
Dig and fill holes, using shovels and rakes.
Cashier, server, greeter, order taker, sandwich maker, computer skil, math skil, customer service
Demonstrate excellent customer service in dealing with concerns and special food orders which include allergies and other customer wishes.
Cashier experience, service and enter orders into POS system; conduct inventory; and perform cash handling and food handling.
Use POS system to record order, compute bill, collect payments and make change while following all cash handling procedures.

Team associate example responsibilities.

Lead team to sort and designate incoming merchandise/stock, audit, maintain and correct merchandise pricing via POS and terminal.
Lead the team by exemplify reliability through punctuality and personal integrity.
Enhance leadership and communication skills by interacting with diverse team of coworkers and providing customer service to consumers.
Assign responsibilities of maintaining inventory stocks and updating bike accessories parts.
Provide advice to complainants on reporting alternatives, conduct mediation, conduct intervention, provide advice and recommendations to leadership.
Develop multiple training classes across a broad range of subjects using Microsoft PowerPoint.

Crew member vs team associate skills

Common crew member skills

Cleanliness, 19%
Basic Math, 13%
English Language, 10%
Excellent Guest, 7%
Safety Standards, 7%
Food Products, 5%

Common team associate skills

PET, 25%
Reservations, 21%
Kids, 11%
Customer Service, 8%
POS, 8%
Sales Floor, 7%

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Food Preparation and Restaurant Industry
Crew Member
Crew Member vs Team Associate

Updated January 8, 2025

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