Crew members are skilled professionals who are often employed by fast food restaurants where they provide quality service to customers dining in or ordering to go. They may be assigned to cook food, prepare and assemble orders, man the cash register, or clean the dining area.

Keys to writing a crew member job description. Zippia analyzed thousands of crew member job descriptions to identify key pieces of information you want to include. Using a machine learning data analysis, we determined the following key facts about crew member job descriptions:

  • The average crew member job description intro is about 141 words
  • The responsibilities section contains an average of 11 bullets points
  • The requirements section contains an average of 8 bullets points

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Crew Member Duties

  • Manage food preparation, maintain cleanliness and punctuality while effectively support customers in daily transactions with suggestive selling methods.
  • Dig and fill holes, using shovels and rakes.
  • Cashier, server, greeter, order taker, sandwich maker, computer skil, math skil, customer service
  • Demonstrate excellent customer service in dealing with concerns and special food orders which include allergies and other customer wishes.
  • Cashier experience, service and enter orders into POS system; conduct inventory; and perform cash handling and food handling.
Check All Crew Member Duties

Crew Member Requirements

Crew member requirements can be divided into basic requirements and required soft skills. The lists below show the most common requirements included in crew member job postings.

Requirements
  • Previous experience in customer service.
  • Able to lift up to 20 lbs.
  • Ability to stand for long periods of time.
  • Ability to work in a fast-paced environment.
  • High school diploma or GED.
Required Soft Skills
  • Excellent communication and interpersonal skills.
  • Ability to take initiative and be a team player.
  • Ability to thrive under pressure.
  • Flexibility to work different shifts.
  • Ability to multi-task.

Crew Member Description Example 1

Full Job Description

You must be 16 years of age or older.

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".

Walking

For short distances for short durations

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

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Crew Member Description Example 2

Full Job Description

$17/hr

Recipes for Success!

Competitive Pay and Great Benefits!

Woodrow Wilson Travel Plaza

Join our amazing Team!

Applegreen is one of the largest forecourt retailers continuing to serve communities, offering quality, choice, and convenience, always!

The Cook is responsible for preparing cooked foods and must be able to perform all station functions of Fry, Flat Top Griddle, Pantry, and cooking eggs; communicating ticket times and potential problems to the manager on duty and servers as necessary; providing the highest quality of service to customers and associates at all times; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to Store Manager, Assistant Store Manager, or General Manager depending upon local requirements.

We offer attractive benefits including:

401(k)

Dental insurance

Flexible schedule

Health insurance

Paid time off

Vision insurance

Referral Program

Meal voucher

Essential Functions:

Follows recipes and/or product directions for preparing, seasoning, cooking, tasting, carving and serving food items which may include soups, meats, vegetables, desserts and other food and beverage products

Tastes products, follow menus, estimate food requirements, check production and keep records in order to accurately plan production requirements and requisition supplies and equipment as needed

Cleans and sanitizes workstations and equipment

Practices excellent food safety and sanitation practices and complies with HACCP standards

Operates a variety of kitchen equipment, measures and mixes ingredients, washes, peels, cuts and shreds fruits and vegetables

Stocks, dates, rotates, and checks temperature of product

Qualifications, Knowledge, Skills, and Work Environment:

Requires food preparation skills and knowledge of HACCP standards

Requires a minimum of 1 year of closely related cooking experience, work experience in high volume and casual dining restaurant environment preferred

Requires food knowledge pertaining to Soups, Sauté, Broiler, Fry, and Pantry

Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

Requires the ability to lift and/or move up to 40 pounds

Requires the ability to bend, twist, and stand to perform normal job functions

Frequently immerses hands in water and water diluted with chemical solutions

Frequently works with sharp knives, utensils, and hot plates

Frequently works in hot environment

Applegreen

Come grow with us!

Equal Opportunity Employer M/F/D/V

Drug Free Workplace

Interested applicants please apply.

Company Introduction

Applegreen is proud to be an Irish company and a true Irish success story.
From humble beginnings in 1992, Applegreen started with the opening of our first service station in Ballyfermot, West Dublin. From there, under the stewardship of Chairman Bob Etchingham and CEO Joe Barrett, Applegreen expanded in Ireland, growing year on year. As of April 2022, the business operates 620 forecourt sites and employs circa 15,000 people across Ireland, UK and America. To this day, Applegreen is still under the guardianship of Bob and Joe and supported by our dedicated team in our headquarters in Dublin.
Over the last 30 years, our brand reputation and success has been earned through quality retail and value offerings, including our ‘low fuel prices, always’ promise and our 100% traceable and quality assured fuel.

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Crew Member Description Example 3

Full Job Description

The Crew Member delivers over the top guest experience while working in a variety of roles within the restaurant. Whether they are making the dough or helping our customers at the front counter, they are focused on hot and ready food, and creating happy guests. Great first job, Join our Team!

Fun, fast paced, flexible, and people focused work environment where you can find your first job or work on leadership skills and find a place to advance. We are looking for employees that are:
Friendly Fun Hard working Dependable Respectful


We are doing more than serving pizza we are serving people by holding to our values of:


Serving others : We are in the business of making our customers’ lives easier every chance we get. We are generous and selfless.


Owning your work: We give more than what’s expected. We embrace accountability and care deeply. We have relentlessly high standards and never accept less than the best.


Inventing Something: We make things happen. We are curious, adventurous and open-minded. We believe in taking the initiative to improve whatever we touch. We dream it, then do it.


Never Giving Up: We act fast with fearless determination. Obstacles never stop us from reaching our goals.


Being an All-Star: We believe in more than just being a player. We aim to raise the bar, inspire, motivate, mentor, and make an impact. We strive to be a force of good and a source of fun.


Benefits:
Employee Discounts Flexible hours Leadership opportunities Bonus pay


Requirements:
Authorized to work in the United States Friendly Fun Hard working Dependable Respectful
Company Introduction
The global chain that Little Caesars is today began with a blind date between Mike Ilitch and Marian Bayoff that was arranged by Mike’s father in 1954. Within just a matter of months, the couple was married. We continue to be a family owned business that believes in hard work, having fun and making it so every family can afford pizza night.
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Crew Member Job Description Faqs

What Are The Most Common Skills On A Job Description For A Crew Member?

The most common skills on a job description for a crew member are Cleanliness, Basic Math, and English Language.

What Does A Crew Member Do?

Crew members assist in the overall daily operations of a business, including restaurants, hotels, resorts, and other industries needing a large workforce. Crew members' duties include attending on a customer's needs, processing payments, taking orders, and handling sanitation services. Crew members should have excellent time-management skills and ability to multi-task, especially for the fast-paced operations. They must also adhere to the safety standards and procedures as required by the business. Crew members should also report incidents and escalate concerns from the clients to the management as needed.
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