How To Become A Crew Person: What It Is and Career Path

What is a crew person and how to become one

Updated January 8, 2025

3 min read

A crew person is responsible for performing specific roles and duties across a wide range of industries. They help the company they work for to achieve its goals and targets by assisting customers and answering their questions, preparing and following checklists, collaborating with coworkers and management, and complying with safety and security regulations. An average crew person earns a median sum of $11 per hour, which amounts to $23,000 per year.

A crew person responds to questions, concerns, and complaints from customers, vendors, or clients. They work and communicate effectively with coworkers and management while conducting administrative duties and errands as required. They also escalate any problems or complaints to the relevant supervisor, prioritize important tasks, and manage the time effectively while maintaining professionalism.

A crew person typically holds a bachelor's degree in business administration or a related field. They are expected to have proven work experience as a crew person or in a similar role. Some employers prefer candidates who are physically fit and possess excellent communication and customer service skills.

ScoreCrew PersonUS Average

Salary

2.2

Avg. Salary $27,911

Avg. Salary $59,228

Stability level

7.0

Growth rate 14%

Growth rate 0.3%

Diversity

2.9

Race

American Indian and Alaska Native 0.85%

Asian 6.49%

Black or African American 9.64%

Hispanic or Latino 18.63%

Unknown 6.92%

White 57.47%

Gender

female 40.01%

male 59.99%

Age - 21

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 21

Stress level

7.0

Stress level is high

7.1 - high

Complexity level

5.7

Complexity level is intermediate

7 - challenging

Work life balance

9.7

Work life balance is excellent

6.4 - fair

Key steps to become a crew person

Explore crew person education requirements

Most common crew person degrees

High School Diploma

37.8 %

Bachelor's

26.7 %

Associate

19.1 %

Start to develop specific crew person skills

Skills	Percentages
Cleanliness	71.70%
Food Handling	18.72%
Clean Environment	2.21%
Safety Standards	1.60%
Drive-Thru	1.10%

Complete relevant crew person training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New crew people learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a crew person based on U.S. Bureau of Labor Statistics data and data from real crew person resumes.

Research crew person duties and responsibilities

Manage facility/workers, close drive-thru, enter information into computer, make hamburgers.
Evaluate the food preparation areas for cleanliness and safety according to company guidelines.
Cash handling and handling a POS system.
Take special orders and payment using POS registers.

Prepare your crew person resume

When your background is strong enough, you can start writing your crew person resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a crew person resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable crew person resume templates

Build a professional crew person resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your crew person resume.