What does a crew person do?
A crew member is responsible for performing various support tasks in accordance with project or workplace guidelines. Although a crew member's duties vary depending on the industry or company they work for, their responsibilities often include following manager directives, completing physical tasks, keeping records, engaging with clients, and producing progress reports as necessary. In some industries, a crew member handles complaints and concerns, which they must solve promptly and courteously to keep customers satisfied. Additionally, a crew member works in a team setting, which make teamwork and good communication skills important skills for this position.
Crew person responsibilities
Here are examples of responsibilities from real crew person resumes:
- Manage facility/workers, close drive-thru, enter information into computer, make hamburgers.
- Evaluate the food preparation areas for cleanliness and safety according to company guidelines.
- Cash handling and handling a POS system.
- Take special orders and payment using POS registers.
- Perform cleaning and maintenance tasks for equipment such as filtering/changing oil in fryers and cleaning the milkshake machine.
- Maintain store cleanliness and arrange displays to maximize effectiveness.
- Used commercial culinary equipment including espresso machine, commercial ovens and bread slicers.
- Prepare sandwiches, salads, wraps, smoothies, and other beverages.
Crew person skills and personality traits
We calculated that 72% of Crew People are proficient in Cleanliness, Food Handling, and Clean Environment. They’re also known for soft skills such as Communication skills, Customer-service skills, and Physical strength.
We break down the percentage of Crew People that have these skills listed on their resume here:
- Cleanliness, 72%
Take orders, handle cash and debit and credit cards, prepared food, Maintain cleanliness of the store.
- Food Handling, 19%
Trained new employees on proper food handling technique.
- Clean Environment, 2%
Helped other crew members' maintained routes for a clean environment for residents.
- Safety Standards, 2%
Maintained OSHA, WISHA and other environmental safety standards and completed the documented logs.
- Drive-Thru, 1%
Cooked Burgers and Fries, Cleaned bathrooms, Cleaned Lobby, Cashier, Give Food at Drive-Thru
- Food Service, 1%
Job Field: Food Service Summary: Food preparation.
Common skills that a crew person uses to do their job include "cleanliness," "food handling," and "clean environment." You can find details on the most important crew person responsibilities below.
Communication skills. To carry out their duties, the most important skill for a crew person to have is communication skills. Their role and responsibilities require that "food and beverage serving and related workers must listen carefully to their customers’ orders and relay them correctly to the kitchen staff so that the orders are prepared to the customers’ request." Crew people often use communication skills in their day-to-day job, as shown by this real resume: "established and maintained positive communication with customers at all times to ensure good customer relations. "
Customer-service skills. Another soft skill that's essential for fulfilling crew person duties is customer-service skills. The role rewards competence in this skill because "food service establishments rely on good food and customer service to keep customers and succeed in a competitive industry." According to a crew person resume, here's how crew people can utilize customer-service skills in their job responsibilities: "job description: customer service responsibilities: working all areas of the restaurant including front register, drive-thru, and lobby"
Physical strength. This is an important skill for crew people to perform their duties. For an example of how crew person responsibilities depend on this skill, consider that "food and beverage serving and related workers need to be able to lift and carry stock and equipment that can weigh up to 50 pounds." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a crew person: "build teamwork and strength among team members to promote better quality service and customer satisfaction. ".
The three companies that hire the most crew persons are:
- McDonald's219 crew people jobs
- NOV5 crew people jobs
- Conservation Legacy2 crew people jobs
Choose from 10+ customizable crew person resume templates
Build a professional crew person resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your crew person resume.
Compare different crew people
Crew person vs. Mexican food cook
A Mexican Food Cook works at restaurants or similar establishments that specialize in Mexican cuisine. Their responsibilities revolve around cutting meat and vegetable in portions, cooking and preparing according to company menu and guidelines, monitoring the supply of ingredients, and maintaining the cleanliness of work areas. There are also instances where they must delegate tasks among staff, coordinate with managers, and resolve order problems. Mexican Food Cooks must work while adhering to the company and the government's health and safety regulations and standards.
There are some key differences in the responsibilities of each position. For example, crew person responsibilities require skills like "clean environment," "restaurant cleanliness," "dependability," and "drive-thru." Meanwhile a typical mexican food cook has skills in areas such as "patients," "kitchen equipment," "slicers," and "mixers." This difference in skills reveals the differences in what each career does.
Mexican food cooks earn the highest salaries when working in the retail industry, with an average yearly salary of $31,722. On the other hand, crew people are paid more in the government industry with an average salary of $31,974.The education levels that mexican food cooks earn slightly differ from crew people. In particular, mexican food cooks are 1.4% less likely to graduate with a Master's Degree than a crew person. Additionally, they're 0.0% more likely to earn a Doctoral Degree.Crew person vs. Associate food scientist
An associate food scientist is primarily responsible for developing new recipes for a company, ensuring quality and marketability. They are also responsible for improving existing recipes, performing support tasks for a head scientist, conducting market research and analysis, monitoring the progress of projects, and maintaining all recipes' data and records, including nutrition value and ingredients. Furthermore, there are instances when an associate food scientist must manage the packaging and storing processes of food, ensuring consumers' health and safety.
In addition to the difference in salary, there are some other key differences worth noting. For example, crew person responsibilities are more likely to require skills like "restaurant cleanliness," "safety standards," "dependability," and "drive-thru." Meanwhile, an associate food scientist has duties that require skills in areas such as "quality food," "food products," "quality customer service," and "groceries." These differences highlight just how different the day-to-day in each role looks.
On average, associate food scientists earn a higher salary than crew people. Some industries support higher salaries in each profession. Interestingly enough, associate food scientists earn the most pay in the health care industry with an average salary of $47,462. Whereas crew people have higher pay in the government industry, with an average salary of $31,974.associate food scientists earn similar levels of education than crew people in general. They're 0.2% less likely to graduate with a Master's Degree and 0.0% more likely to earn a Doctoral Degree.Crew person vs. Grill cook
A grill cook's primary role is to take charge of grilling food in restaurants or a similar establishment. Aside from grilling different kinds of food, they are also responsible for the plating, ensuring that it looks presentable and mouth-watering. Moreover, grill cooks have other duties such as preparing supplies and ingredients, maintaining the cleanliness of the work area, and training new members of the workforce. It is also essential to coordinate with other restaurant staff at all times as the operations can be fast-paced and will require accuracy and speed.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from crew person resumes include skills like "clean environment," "restaurant cleanliness," "dependability," and "drive-thru," whereas a grill cook is more likely to list skills in "sanitation standards," "kitchen equipment," "math," and "good interpersonal. "
Grill cooks earn the best pay in the hospitality industry, where they command an average salary of $30,806. Crew people earn the highest pay from the government industry, with an average salary of $31,974.Most grill cooks achieve a similar degree level compared to crew people. For example, they're 1.9% less likely to graduate with a Master's Degree, and 0.0% less likely to earn a Doctoral Degree.Crew person vs. Food prep
The primary duty of a food prep is to accomplish various food handling and preparation tasks according to the direction of supervisors, chefs, or cooks. One can work in different establishments or industry where there is food involved. Among the responsibilities will mostly revolve around doing light to moderate chores such as cleaning the kitchen and sanitizing utensils, preparing the required ingredients and ensure its quality and quantity, be in charge of food storage, and assist by performing basic cooking tasks.
Types of crew person
Updated January 8, 2025
