Crew trainers mentor new employees at fast-food restaurants, imparting everything they need to know about satisfactory customer service, sharing their wisdom and experience gained on the job.

Working at fast-food restaurants is the very first job for many, so it is safe to assume that a crew trainer is not just someone who gives instructions on daily tasks and restaurant processes. He/She or she often functions as a kind of life coach as well, setting an example of a viable work ethic and a forward-thinking attitude.

Having a high school diploma is more than enough, as far as formal education goes, but you have to know the ropes of your restaurant to be promoted to crew trainer and have experience under your belt at every possible position as a crew member. You know how the cooking equipment and drink dispensers work, you are familiar with taking orders and payments at the counter and in drive-through service alike.

Working hours are flexible, so you can work in various shifts, but forget about the part-time if you want to be a crew trainer. Working on the weekends and doing overtime is more likely. But hey, with the perks come more responsibility.

What Does a Crew Trainer Do

There are certain skills that many crew trainers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, customer-service skills and physical strength.

Learn more about what a Crew Trainer does

How To Become a Crew Trainer

If you're interested in becoming a crew trainer, one of the first things to consider is how much education you need. We've determined that 22.1% of crew trainers have a bachelor's degree. In terms of higher education levels, we found that 1.3% of crew trainers have master's degrees. Even though some crew trainers have a college degree, it's possible to become one with only a high school degree or GED.

Crew Trainer Career Paths

Average Salary for a Crew Trainer

Crew Trainers in America make an average salary of $53,128 per year or $26 per hour. The top 10 percent makes over $64,000 per year, while the bottom 10 percent under $43,000 per year.
Average Crew Trainer Salary
$53,128 Yearly
$25.54 hourly

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Roles and Types of Crew Trainer

There are several types of crew trainer, including:

Crew Member

Role:

Crew members are important pieces to the operations of a certain establishment. Most generally, crew members work in the food industry, but they are known to work in other industries as well. Because there are so many opportunities attached to this position, education requirements can also vary.

The best part of being a crew member is that you're part of a team. You work together as a team and fail as a team. That's the same people who are going to have your back at work, so you might want to spend some time getting to know them as best as you can.

  • Average Salary: $28,946
  • Degree: High School Diploma

Food Runner

Role:

Food runners are in charge of serving and delivering food to the right table at the appropriate time. You will welcome the customers, providing and explaining the items on the menus to them. You will help the customers relate their issues to the kitchen staff in which you prioritize and process their orders.

If the customer is not happy with the order, you have to help relate the issues to the appropriate quarters to help resolve them if it is something you cannot do yourself. Likewise, you will make sure the table is neat enough to be used by new customers. After being used, you will clean the tables and pack the dirty dishes back to the kitchen for the dishwashers.

Since the food runner will be standing and walking most of the day while simultaneously carrying food orders and dishes, you must have good physical stamina. Not just that, but you must be effective and efficient in finishing tasks by moving and acting fast while moving from the kitchen to the dining table and clearing tables. You will be paid an average of $20,549 yearly.

  • Average Salary: $25,536
  • Degree: High School Diploma

Food Prep

Role:

The major responsibility of food prep is to ensure kitchen care and prepare food under the guidance of supervisors, chefs, or cooks. As a food prep, you can work in numerous companies or firms that are associated with food.

In addition to your responsibilities, you will largely concentrate on doing easy to modest tasks such as tidying up the kitchen, disinfecting the appliances, making ready the needed ingredients, and confirming their Integrity and quantity. You will also need to oversee food preservation, assist by carrying out simple cooking jobs, closely observe checkout stations for proper employment, and make sure enough money is available.

As a food prep, you must have good communication and customer service skills and physical strength. You don't necessarily need to have a college education, but you must possess at most a high school diploma or at least a bachelor's degree. A food prep earns an average yearly salary of $23,694 or $11.39 per hour.

  • Average Salary: $25,840
  • Degree: High School Diploma

States With The Most Crew Trainer Jobs

Mouse over a state to see the number of active crew trainer jobs in each state. The darker areas on the map show where crew trainers earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Crew Trainer Jobs By State

Crew Trainer Education

Crew Trainer Majors

19.6 %

Crew Trainer Degrees

High School Diploma

44.0 %

Bachelors

22.1 %

Associate

19.8 %

Top Skills For a Crew Trainer

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 15.0% of crew trainers listed drive-thru on their resume, but soft skills such as communication skills and customer-service skills are important as well.

  • Drive-Thru, 15.0%
  • Role Model, 10.4%
  • Safety Standards, 10.2%
  • Customer Orders, 7.3%
  • Customer Service, 6.9%
  • Other Skills, 50.2%

Choose From 10+ Customizable Crew Trainer Resume templates

Zippia allows you to choose from different easy-to-use Crew Trainer templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Crew Trainer resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Crew Trainer diversity

Crew Trainer Gender Distribution

Female
Female
58%
Male
Male
42%

After extensive research and analysis, Zippia's data science team found that:

  • Among crew trainers, 57.8% of them are women, while 42.2% are men.

  • The most common race/ethnicity among crew trainers is White, which makes up 57.5% of all crew trainers.

  • The most common foreign language among crew trainers is Spanish at 77.7%.

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Best States For a Crew Trainer

Some places are better than others when it comes to starting a career as a crew trainer. The best states for people in this position are Massachusetts, California, Washington, and Connecticut. Crew trainers make the most in Massachusetts with an average salary of $59,271. Whereas in California and Washington, they would average $58,431 and $56,926, respectively. While crew trainers would only make an average of $56,172 in Connecticut, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Wisconsin

Total Crew Trainer Jobs: 833
Highest 10% Earn:
$65,000
Location Quotient:
0.98

2. Pennsylvania

Total Crew Trainer Jobs: 1,965
Highest 10% Earn:
$66,000
Location Quotient:
1.1

3. Connecticut

Total Crew Trainer Jobs: 530
Highest 10% Earn:
$68,000
Location Quotient:
1.04
Full List Of Best States For Crew Trainers

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Top Crew Trainer Employers

Most Common Employers For Crew Trainer

RankCompanyAverage SalaryHourly RateJob Openings
1Union Pacific$55,109$26.4982
2Panera Bread$54,355$26.1387
3Loup Logistics$53,568$25.7573
4Space Camp$52,955$25.46140
5Chipotle Mexican Grill$51,064$24.5548
6White Castle$40,057$19.2659
7Oberweis$34,076$16.3852
8Subway$33,821$16.2663
9Culver's$31,011$14.91201
10Krystal$30,152$14.5056

Crew Trainer Videos

Becoming a Crew Trainer FAQs

How Long Does It Take To Become A Crew Trainer?

It takes one year or less to become a crew trainer. That is the time it takes to learn specific crew trainer skills, but does not account for time spent in formal education.

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