Cribl does differently.
What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Why You'll Love This Role
Cribl is looking for a Senior Manager of Content & Brand Storytelling to be our chief narrator. You won't just manage a blog; you will develop a consistent editorial narrative and thought leadership engine that serves as foundational resources for brand awareness campaigns. You will lead the strategy that connects our brand identity to our demand generation engine, ensuring that every piece of content-from a 15-second social clip to a long-form research report-feels like it's part of one cohesive, compelling story.
You are a rare hybrid: a high-level strategist who can architect a brand narrative, and a creative executioner who isn't afraid to get behind a mic or on camera to tell it.
As An Active Member Of Our Team, You Will…
Narrative Architecture & Brand Strategy
The Brand Story: Own and evolve the editorial voice and storytelling frameworks that bring the Cribl brand strategy to life across all channels. Ensure our "why" is woven into our campaigns, product launches, and thought leadership content.
Strategic Alignment: Translate high-level brand themes into actionable content pillars that build corporate momentum and fuel high-conversion campaigns.
Editor-in-Chief: Act as the final gatekeeper for quality, tone, and Cribl-ness. Mentor the broader team to elevate their storytelling craft.
Multimedia Leadership (The Voice of Cribl)
Blog, Video, Podcast & Beyond: Serve as the blog editor, executive producer, and potential host/moderator for our branded video series and podcasts.
Content Atomization: Lead the video strategy, turning long-form recordings into high-impact, short-form social-first assets (LinkedIn clips, YouTube Shorts, etc.). ● Performance Creative: Partner with the creative team and growth marketing to ensure video/audio content is optimized for engagement, not just noise.
Creator & Influencer Ecosystem
The Influencer Program: Partner with brand campaigns team to provide creative direction and high-quality content assets for the influencer program, ensuring creators have the narrative tools they need to advocate for Cribl.
Value Exchange: Design the incentive structures and community-building activities that make creators want to advocate for Cribl.
Internal Advocacy: Empower Cribl-on-Cribl storytelling by helping our own internal experts become recognized voices in the space.
Integrated Campaign & Product Storytelling
Full-Funnel Content: Partner with Product Marketing and Growth Marketing to ensure we have the right stories across the content journey.
Launch Amplification: Work with Corporate Communications to create the strategy for corporate news and milestones, moving beyond the press release to create unexpected assets.
Channel Growth & Measurement
Platform Strategy: Determine where we play (Substack, Medium, YouTube, etc.) and how we win on each.
Success Metrics: Move beyond basic metrics to track brand resonance, community sentiment, organic reach growth, messaging penetration, and content-influenced pipeline.
If You've Got It - We Want It
10+ years in content, journalism, or brand marketing (SaaS experience preferred).
Portfolio of Work: You can show us a narrative you built from scratch or a multimedia program you scaled.
Camera/Mic Ready: Comfortable being on-camera and interviewing technical experts in a way that is engaging and human.
Leadership: Experience managing direct reports and external agencies/creators.
The Cribl Vibe: You have hot takes, high energy, and the ability to make complex IT and security concepts feel simple and exciting
Salary Range ($131,400 - $246,500)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
#LI-KM1
#LI-Remote
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
$131.4k-246.5k yearly Auto-Apply 2d ago
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Technical Project Manager, Professional Services
Cribl 4.1
Remote Cribl job
Cribl does differently.
What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Why You'll Love This Role
Cribl is seeking a Technical Project Manager to join our Professional Services organization. We are a fast-growing, remote-first company with a mission to unlock the value of all observability data. At our core, we believe in shipping phenomenal products and doing good by our customers and communities. Our platform is deployed across some of the largest environments in the world, handling 100s of TBs and PBs of IT & Security data every day.
In this role, you'll help customers achieve successful outcomes through structured delivery, communication, and execution excellence. You will help customers unlock value along their Cribl journey by orchestrating service engagements, managing timelines and resources, and ensuring delivery milestones are met. This includes leading internal initiatives that improve how our team scales, operates, and innovates.
You'll work with Product, Engineering, Support, Sales, Customer Success, and Marketing teams to keep projects on track, remove roadblocks, and ensure customers and consultants are set up for success.
Why Cribl?
Work with teams solving big data challenges at unbelievable scale.
High ownership environment where your work will meaningfully improve delivery outcomes.
Your work will directly impact how quickly customers realize value from Cribl.
Remote-first culture built on trust, transparency, and doing the right thing for customers.
Are you excited to bring order, momentum, and clarity to complex projects? We certainly are at Cribl.
As an active member of our team, you will…
Act as the single-threaded owner for delivery success, proactively identifying risks, driving decisions, and taking corrective action to keep engagements on track.
Build and maintain delivery plans, schedules, milestones, and project artifacts for complex, technical customer environments, including data ingestion pipelines, distributed systems, and cloud-based architectures.
Proactively surface and resolve delivery risks, including pushing back on scope, timelines, or resourcing assumptions when necessary to protect customer outcomes and engagement health.
Partner with consultants, partner consultants and architects by coordinating activities, clearing blockers, and ensuring project momentum across multiple concurrent customer engagements.
Drive structured kickoff-to-close delivery flow, including documentation, success tracking, and retrospective while ensuring delivery aligns with Statement of Work (SOW) scope, timelines, and utilization expectations.
Lead internal Professional Services initiatives that improve scale, repeatability, and operational efficiency.
Support creation of new templates, playbooks, runbooks, onboarding kits, and enablement assets.
Collaborate cross-functionally with Product, Engineering, Support, Sales, Customer Success, and Marketing to streamline customer outcomes.
Contribute to knowledge-sharing programs such as internal enablement, documentation, resource libraries, and PS tooling.
We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours.
If You've Got It, We Want It
Minimum 4-6 years of experience leading customer-facing technical project delivery in a SaaS, cloud, or enterprise software Professional Services environment.
Strong understanding of cloud or enterprise software environments including the ability to discuss distributed data pipelines, ingestion architectures, scaling considerations, and common failure modes - even if not deploying hands-on
Proven experience managing multiple concurrent technical projects or customer-facing engagements typically 5-10 concurrent engagements with varying scopes and stakeholders.
Skilled in planning, scheduling, risk tracking, communication, and stakeholder management.
Familiar with Agile or hybrid PM methodologies and delivery frameworks.
Proficient with project management & collaboration tools (Kantata/Mavenlink, Jira, Confluence, Smartsheet, etc.).
Comfortable producing clear written delivery artifacts such as customer status updates, risk registers, and executive-ready summaries in a remote-first environment..
Passion for delivering exceptional customer experiences and driving projects to successful outcomes.
Bonus Points:
Experience in Professional Services or customer delivery organizations.
Exposure to SIEM/observability/log analytics (Splunk, Elastic, Sentinel, Exabeam, DataDog, etc.).
Background in data pipelines, security, cloud, or large-scale infrastructure environments.
Experience with service offerings, SOW execution, or delivery reporting metrics.
Ability to travel occasionally for key customer or team events.
Salary Range ($114,500 - $190,800)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
#LI-KM1
#LI-Remote
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
$114.5k-190.8k yearly Auto-Apply 5d ago
Data Analyst
Cribl 4.1
Remote Cribl job
Cribl does differently.
What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Why You'll Love This Role
As a part of the Data Analytics function at Cribl, you will be a part of a team of analytics professionals dedicated to supporting our Product, Customer Experience, Support, and Engineering teams. This team empowers data-driven decision-making across Cribl by scaling our business intelligence system, democratizing the use of data, and championing data best practices.
The team also enjoys spending time with each other remotely, at offsites, and geeking out on the latest foodie hot spots! If you are someone that is passionate about making an impact and being a part of a company that is on its way to becoming legendary, we'd like to talk with you.
As An Active Member of Our Team, you Will Bring...
Partner with Product, Customer Experience, Support, and Engineering stakeholders to understand business questions and contribute to end-to-end analyses, including data querying, analysis, and visualization, with guidance from senior analysts
Assist in defining, tracking, and reporting on core product and customer metrics, translating stakeholder needs into clear, well-structured dashboards and analytical outputs in our BI tool Omni Analytics
Collaborate with data engineers and senior analysts to understand data sources, validate data quality, and ensure analytics datasets are reliable and well-documented.
Communicate insights clearly through dashboards and written summaries, adapting messaging to technical and non-technical stakeholders
In partnership with our data enablement function, create and maintain clear documentation for dashboards, metrics, and data definitions to support stakeholder understanding and effective self-service
Demonstrate a proactive, growth-oriented mindset by identifying opportunities to improve analyses or processes, asking thoughtful questions, seeking feedback, and continuously developing technical and domain expertise
We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours
If You Got It - We Want It
At least 2 years of professional experience in an analytics, data, or related role. Experience supporting product, engineering, customer experience, or support teams, preferred but not required
Strong analytical skills, including the ability to validate queries, metrics, and dashboards by performing data quality checks, reconciling results, and ensuring outputs are accurate, consistent, and reliable
Effective written and verbal communication skills, with the ability to document metrics, explain analytical outputs, and collaborate with cross-functional stakeholders
Curious, analytical, and proactive mindset, demonstrating ownership, sound judgment, and a commitment to continuous learning and technical growth
Salary Range ($76,000 - $142,400)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
#LI-LK1
#LI-Remote
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
$76k-142.4k yearly Auto-Apply 24d ago
Sr Administrative Assistant
Cribl 4.1
Remote Cribl job
Cribl does differently.
What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Why You'll Love This Role
We seek a highly motivated, affable, and experienced Sr. Administrative Assistant to provide support to up to three Revenue VP leaders while partnering closely and reporting to the VP, Field Operations. This is an individual contributor role that operates with significant autonomy and influence. You will independently drive clarity, cadence, and execution in a fast‑moving, remote‑first environment - designing scalable processes, solving ambiguous problems, and serving as a role model for operational excellence and Cribl's values. You'll amplify leadership impact through planning, prioritization, delegation, coordination, communication, and calendar management, while helping “run the business” via operating rhythms, data‑driven insights, and cross‑functional execution.
At Cribl, we live by our values: Customers First, Always; Irreverent, but Serious; Insatiably Curious; Open and Authentic; Excel Together. You'll join a team that collaborates, communicates, and supports each other across time zones.
As An Active Member Of Our Team, You Will…
Principal Support:
Calendar, Travel, and Expense Management: Manage complex multi-time-zone calendars, protect focus time, proactively optimize schedules for strategic priorities, coordinate domestic/international travel, and ensure accurate expense reporting.
Information & Knowledge Management: Streamline communication flows and maintain organized communication mediums for distributed teams, including naming conventions across the Revenue organization.
Communications Support: Draft and edit correspondence, presentations with a high level of polish and content.
Event Planning & Coordination: Plan and execute team offsites and virtual events, managing logistics end-to-end (venue, travel, catering, materials, technology). Lead logistics for quarterly sales boot‑camps (in collaboration with Enablement) across the AMER region.
Business Partnership:
Run-the-business cadence: Orchestrate weekly/monthly/quarterly operating rhythms, including agenda design, briefing docs, pre-reads, note-taking, action capture, and follow-through on owners and deadlines. Take ownership for the success of leadership operations, proactively surfacing risks and recommending clear, data-driven remedial actions.
Budget and vendor coordination: Partner with Finance and Legal on budget tracking, purchase requests, contracts, and vendor logistics.
Relationship Building & Cross-functional Collaboration: Act as a liaison across GTM Teams to drive clarity, alignment and unblock execution.
Cross-Functional Collaboration: Partner with Cribl's Administration team to ensure consistency of tools, processes, and shared best practices.
We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours.
If You've Got It - We Want It
5+ years in an Administrative Assistant or high-performance support role in a fully remote or globally‑distributed technology/startup environment (ideal), with demonstrated support of multiple senior revenue leaders in a SaaS environment.
Tools proficiency: Strong with Google Workspace, Slack, and modern collaboration tools; and spreadsheets for light analysis.
Cross‑functional influence and collaboration: Builds reliable partnerships across GTM, Finance, Legal, Product, and CS; models Cribl values and collaboration best practices; advocates firmly while remaining adaptable and advises peers.
Trusted partnership: Operates with high integrity, discretion, and sound judgment; proven ability to build relationships across functions and levels.
Growth mindset: Proactive learner, open to feedback, and committed to personal development.
Professionalism and discretion with impeccable judgment; handles sensitive information with confidentiality; strong written and verbal communication skills.
Travel and Working Hours: Willingness to travel 30-40% for offsites, events, and critical in-person meetings. We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours
Salary Range ($70,200 - $131,600)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
#LI-ML1
#LI-Remote
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
$38k-53k yearly est. Auto-Apply 24d ago
Commercial Sales Representative
Cribl 4.1
Remote Cribl job
Cribl does differently.
What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Why You'll Love This Role
We are looking for a Commercial Sales Representative who is ambitious, adaptable, and enthusiastic. A successful Commercial Sales Rep at Cribl will clearly articulate our value proposition and execute on proven sales processes. Most importantly, we put our customers first, always. We are looking for a rep who will do just that.
As An Active Member Of Our Team, You Will...
Develop a business plan to overachieve sales goal
Manage and maintain the entire sales ecosystem from generating leads through closing
Focus on net-new logo acquisition via outbound activity
Help customers understand the value of Cribl during the sales process
Articulate our value proposition up and down the organization, from engineer up to CxO
Forecast predictably and hit sales targets
Strategize with our channel partners to drive net-new business
We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours
If You've Got It - We Want It
2+ year of experience in a full cycle SaaS sales role and a track record of achieving targets in a lead-generation role
Experience developing pipeline and opening new accounts, including lead generation
A successful track record of overachievement annually
Experience navigating complex sales cycles
Experience selling a SaaS product to Security and IT personas
Experience selling through security channel partners
Success building a territory from scratch
Background using MEDDIC
Accountability & ownership: holding yourself and others accountable to meet commitments
Resourcefulness: securing resources and managing scarcity effectively and creatively
Problem solving: identifying and resolving the right things
Customer focus: building strong customer relationships and delivering customer-centric solutions
Base Salary Range ($75,000-$90,000)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. The total compensation offered for this position will include a commission/incentive plan.
#LI-TM1
#LI-Remote
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
$75k-90k yearly Auto-Apply 4d ago
Customer Success Engineer, New York City
Cribl 4.1
Remote Cribl job
Cribl does differently.
What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Location: New York City Why You'll Love This Role
The Customer Success Engineer (CSE) is the primary post-sales customer advocate. As a CSE you are hyper-focused on ensuring adoption is achieved and value is realized for the customer. You act as a highly technical, trusted advisor to ensure the customer achieves their use cases and business outcomes using Cribl solutions. Your role often involves collaboration within Cribl, with partners, and certainly with the customer.
The CSE must be ready to engage with both technical and management functions within an organization and demonstrate the value of Cribl in business discussions with company executives.
As An Active Member Of Our Team, You Will…
Act as a trusted, strategic and technical advisor to customers, driving the entire Customer Success lifecycle from onboarding to expansion
Establish and maintain relationships with stakeholders and senior management to drive Enablement, Adoption, and Value plans among other customer-centric initiatives
Drive adoption and value while inspiring/discovering additional opportunities for Cribl further Cribl value
Keep your finger on the pulse of your customers and keep things flowing for them. This includes driving and recommending use case initiatives, troubleshooting, encouraging and advocating for certification and training, etc
Clear, effective communicator and collaborator working cross-functionally with the Cribl sales, marketing, product, experience, and engineering teams as the voice of the customer
Track metrics and other customer-specific information with the Cribl Customer Success Platform to ensure maximum observability of our customer base and awareness of signs of customer distress/success.
Continually inspire, mentor, and coach team members as an integral piece of the Customer Experience organization
We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours
If You've Got It - We Want It
Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales with passion for customer success, an engineering-first approach, and empathy for customer outcomes and value
A customers-first mindset with great communication and relationship management skills that can manage customer expectations through being empathetic and listening to our customers
You take the time to listen and comprehend but are also a conversation starter.
Proven track record and experience working with large complex enterprises and developing relationships in a high growth environment
Proven track record and experience as an engineer working with large complex enterprises and developing relationships in a high-growth environment
Experience with Observability, Logs, Metrics, IT Operations, and Security with a deep understanding of managing data pipelines through the entire data lifecycle
Proven ability to drive continuous product value by developing new use-cases relating to reducing, reusing, enriching, and routing data to achieve customer outcomes
Quick learner with strong engineering and problem-solving skills
Willingness to travel as needed (up to 15%-20%)
You live in New York City
BONUS:
Data Engineering/Analytics platform administrator/architect experience (i.e. Splunk, Elastic, Datadog, Snowflake, etc.)
Solid technical understanding of managing customers through Customer Success Platforms such as GainSight or PlanHat
Working knowledge of major cloud providers (AWS, Azure, GCP)
Good jokes, or maybe better, bad jokes
Loves talking to customers and solving problems
Experience working remotely
Salary Range ($110K - $185k)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
#LI-JK1
#LI-Remote
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
$110k-185k yearly Auto-Apply 24d ago
Staff Data Scientist
Cribl 4.1
Remote Cribl job
Cribl does differently.
What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Why You'll Love This Role
Cribl is hiring a Staff Data Scientist to launch and shape our internal data science practice. In this role, you'll use predictive models and advanced analytics to give stakeholders clear foresight into what's likely to happen and what to do next. This role is embedded in our centralized data organization, partnering closely with teams like Finance, GTM, and People. You'll turn rich data sets into forward-looking insights that guide planning, business strategy, and execution. In addition, you'll set the bar for technical rigor, establish best practices, and bring our “Foresight First” vision to life in how Cribl makes decisions.
We pride ourselves on fostering a collaborative and innovative culture where team members enjoy working together-whether remotely or over a meal at a foodie hot spot. If you're someone who thrives in an entrepreneurial environment and is eager to contribute to a company poised for legendary success in the tech industry, we want to hear from you!
As An Active Member Of Our Team, You Will…
Lead end-to-end data science initiatives that translate ambiguous business questions into clear analytical and modeling problems, from scoping through implementation.
Build, operationalize, and continuously improve machine learning models in partnership with Data Engineering to ensure scalable training & evaluation workflows in production.
Evaluate and interpret the performance of ML models (e.g., classification, recommendation), helping the team reason through trade-offs, limitations, and business implications of model-driven decisions.
Conduct deep-dive analyses using advanced statistical methods to surface actionable insights to stakeholders and positively influence org-wide decision quality.
Push the boundaries of statistical modeling, experimentation, and AI-assisted analytics by designing methods and tools that expand how Cribl uses data.
Communicate findings clearly and persuasively to executives and cross-functional stakeholders to influence strategic decision-making.
Set the technical direction for the data science function, providing guidance and mentorship to foster a culture of analytical rigor, innovation, and impactful execution.
We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours
If You've Got It - We Want It
7+ years of experience in data science or applied statistics with a track record of leading complex, cross-functional work as a senior individual contributor.
Strong background in experiment design, causal inference, predictive modeling, and ability to distinguish signal vs noise.
Advanced SQL and Python skills, with experience working on large, messy, multi-source datasets within a modern data stack such as cloud data warehouses and transformation frameworks.
Proven ownership of end-to-end data science and ML solutions, from problem framing and data preparation through modeling, validation, deployment to production in partnership with Data Engineering, and ongoing monitoring.
Demonstrated ability to work independently in ambiguous, fast-changing environments, from problem framing through implementation and iteration.
Excellent communication, including the ability to present complex findings to non-technical audiences and influence strategic decisions
Salary Range ($137,000 - $215,000)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
#LI-LK1
#LI-Remote
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
$137k-215k yearly Auto-Apply 24d ago
Procurement Operations Manager
Cribl 4.1
Remote Cribl job
Cribl does differently.
What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Why You'll Love This Role
Join our rapidly growing, late-stage startup as a Procurement Operations Manager, where automation and AI are central to how we scale. You'll own and evolve the procurement operating engine - designing highly automated, data-driven workflows, leveraging AI to streamline intake, approvals, renewals, and spend analysis, and continuously improving how procurement supports the business. This is a hands-on role for someone who loves experimenting with automation, applying AI in practical ways, and turning manual, fragmented processes into fast, intelligent, and scalable systems that leadership and teams rely on every day.
As An Active Member Of Our Team, You Will…
Identify and implement opportunities to automate and innovate using AI, improving speed, accuracy, and stakeholder experience
Own and run procurement operations end-to-end, including intake, approvals, contracting workflows, purchase orders, renewals, and vendor lifecycle management
Manage, optimize, and continuously improve procurement tooling and integrations, including intake systems, contract workflows, and ERP connections
Ensure high-quality, reliable data across vendors, contracts, renewals, and spend to support reporting and decision-making
Partner closely with Finance, Legal, IT, Security, and People Ops to keep procurement processes smooth, scalable, and well-understood
Drive operational excellence by defining, tracking, and improving procurement KPIs (cycle time, SLA adherence, automation rate, compliance)
Build and maintain live dashboards that provide real-time visibility into procurement performance, spend, and pipeline health
Deliver clear, actionable spend analysis to leadership and business partners, highlighting trends, risks, optimization opportunities, and savings impact
Support vendor onboarding, renewals, and contract amendments in close partnership with the Head of Procurement
Act as a trusted advisor to internal stakeholders, guiding teams through procurement with clarity, speed, and a strong customer mindset
If You've Got It - We Want It
3-5 years of experience in procurement operations, spend analysis, or process-driven roles
Hands-on experience with modern procurement and finance tools, including Zip, NetSuite, and similar platforms
A forward-looking, AI-first mindset - you enjoy automating workflows, experimenting with AI, and continuously improving how work gets done
Strong stakeholder management skills; you're a people person and influencer who can translate data into insights leaders care about
Experience operating in high-growth, fast-moving environments, ideally in tech or SaaS
Comfortable working with data, dashboards, and leadership-facing insights
Salary Range ($86,800-$162,700)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
#LI-LK1
#LI-Remote
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
$86.8k-162.7k yearly Auto-Apply 9d ago
Staff Front End Engineer - (Data Visualization)
Cribl 4.1
Remote Cribl job
Cribl does differently.
What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Why You'll Love This Role
The Data Insights team, part of Cribl's C021 group, works directly with our co-founders to take bold ideas from “Zero to One,” transforming early concepts into products that customers love. This is a rare opportunity to shape an emerging product from the ground up in a space that blends creativity, data, and user experience.
We're looking for a front-end focused Staff Software Engineer to join our remote-first, diverse, and inclusive team as we build the Cribl Data Insights user experience. You'll play a key role in designing and developing interfaces and visualizations that are scalable, intuitive, and a joy to use.
At Cribl, we're insatiably curious - we experiment fearlessly, learn fast, and continuously improve. We also excel together, collaborating openly and celebrating wins as a team. If you thrive in a fast-paced environment, love working across boundaries, and care deeply about building products that make data more human, this role is for you.
And on top of it all, you'll have fun. Cribl is a place where we work hard, laugh often, and make every day meaningful.
As An Active Member Of Our Team, You Will...
Design and deliver large-scale, high-quality UI solutions using React, JavaScript, and TypeScript, with clean, maintainable, and testable code
Build and evolve a UI component library that accelerates development and delivers a consistent, elegant experience across our products
Champion accessibility, using tools and best practices to ensure an inclusive experience for all users
Prototype quickly and iterate fast, balancing speed with craftsmanship to turn ideas into tangible, user-ready experiences
Write effective unit and end-to-end tests, ensuring reliable, maintainable, and high-quality software
Collaborate openly across teams, communicating clearly with designers, product managers, and backend engineers to bring shared visions to life
Lead cross-functional initiatives, driving projects that span multiple areas while mentoring others in the process
(Bonus) Bring backend experience; familiarity with API design or data pipelines is a strong plus
This position will require stand-by, on-call, or off-hours duties
If You've Got It - We Want It
6+ years of experience building modern, high-performance web applications
A self-starter mindset with a track record of learning quickly and thriving in ambiguity
Ability to solve complex problems from first principles, staying focused on customer and product impact
Proven ability to write clean, scalable, and testable code that stands the test of time
Experience partnering with designers and product managers to accelerate innovation and deliver delightful user experiences
Background working on data visualization or analytics interfaces at scale is a strong plus
Excellent communication skills, both written and verbal; you can articulate technical decisions clearly and build alignment across teams, even in a distributed environment
Salary Range ($200,000 - $245,000)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
#LI-AM1
#LI-Remote
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
$200k-245k yearly Auto-Apply 24d ago
Sales Engineer, Michigan or Ohio (Enterprise)
Cribl 4.1
Remote Cribl job
Cribl does differently.
What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
This is a remote role based out of Michigan, Ohio, or Indiana
Why You'll Love This Role
As a Solutions Engineer, you'll get to flex your technical chops and storytelling skills by helping customers uncover the full potential of Cribl in real-world environments. With the freedom of remote work and the excitement of solving unique data challenges, every day brings something new-and impactful.
As An Active Member Of Our Team, You Will...
Help customers understand the value of Cribl during the sales process
Demo the product and answer customer questions during initial sales calls
Support customers during proof of concept sessions
Document interesting use cases in blog posts and product documentation
Up to 30% Travel
We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours
If You've Got It - We Want It
Experience with Logs, Metrics, IT Operations and Security
Background in Sales Engineering, Professional Services, or Support
Play with the product, be prepared to give us feedback
You live in Ohio or Indiana
Experience working remotely
Salary Range ($110K - $182k)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
#LI-JK1
#LI-Remote
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
$110k-182k yearly Auto-Apply 24d ago
Federal Compliance Manager
Cribl 4.1
Remote Cribl job
Cribl does differently.
What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Why You'll Love This Role
Cribl is building a world-class federal cloud offering, and we are seeking a Federal Compliance Manager to play a critical role in achieving and sustaining a FedRAMP Moderate Authorization to Operate (ATO).
In this role, you will own the day-to-day execution of federal compliance for Cribl's government cloud offering, partnering closely with Security, Engineering, Legal, Product, and external assessors. You will help translate regulatory requirements into practical, auditable controls while enabling teams to move quickly and safely.
This role is ideal for someone who thrives in complex environments, enjoys working cross-functionally, and wants to directly shape how a high-growth SaaS company operates in the federal market.
You will have real ownership of a FedRAMP program, not just advisory influence
You will work directly with engineering, security, and auditors to build systems that pass audits and scale
You'll help shape how Cribl operates in the federal space from early maturity through continuous monitoring
You'll join a company that values curiosity, accountability, and getting things done without unnecessary bureaucracy
As An Active Member Of Our Team, You Will…
Support Cribl's FedRAMP Moderate ATO by coordinating audit readiness, assessments, and ongoing compliance activities
Own and maintain core FedRAMP artifacts, including the System Security Plan (SSP), Rules of Behavior (RoB), and supporting documentation
Manage POA&M intake, prioritization, tracking, and remediation coordination across engineering and security teams
Lead preparation for and execution of annual assessments, monthly scans, and continuous monitoring requirements
Translate NIST SP 800-53 Rev. 5 control requirements into actionable procedures and evidence expectations
Partner with Security Engineering, SRE, Product, Legal, and People teams to ensure compliance is embedded into operational processes
Evaluate control effectiveness and drive improvements to reduce audit risk and operational friction
Analyze audit findings and assessment results, providing clear guidance and follow-through
Monitor regulatory and FedRAMP guidance updates and assess impact to the system
Prepare compliance reporting for internal leadership and external stakeholders
We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours
If You've Got It - We Want It
7+ years of experience in IT security audit, compliance, or federal regulatory programs
Direct experience supporting a Cloud Service Provider (CSP) through FedRAMP ATO and into continuous monitoring
Strong working knowledge of NIST SP 800-53 Rev. 5, RMF, FISMA, and FedRAMP requirements
Experience with DoD impact levels (IL4 / IL5 / IL6) is a plus
Ability to work effectively with highly technical engineering teams and translate compliance requirements into practical implementation
Proven program or project management experience across large, cross-functional initiatives
Comfortable working with external auditors, assessors, and regulators
Excellent written communication skills, especially for formal compliance documentation
Salary Range ($128,000 - $200,000)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
#LI-KJ1
#LI-Remote
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
$128k-200k yearly Auto-Apply 5d ago
Senior Data Analyst
Cribl 4.1
Remote Cribl job
Cribl does differently.
What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Why You'll Love This Role
As a part of the Data Analytics function at Cribl, you will be responsible for empowering data-driven decision-making across Cribl by scaling our business intelligence system, democratizing the use of data, and championing data best practices! You will be a key contributor to our centralized Analytics team, partnering closely with our Revenue and Marketing functions.
The team also enjoys spending time with each other remotely, at offsites, and geeking out on the latest foodie hot spots! If you are someone that is passionate about making an impact and being a part of a company that is on its way to becoming legendary, we'd like to talk with you.
As An Active Member Of Our Team, You Will…
Serve as a core contributor on the GTM Analytics team, supporting a range of initiatives through rigorous analysis and data-driven insights
Lead analyses empowering GTM performance and effectiveness, including rep productivity, opportunity funnel and conversion analysis, and sales motion optimization, adapting focus based on business priorities
Partner with stakeholders to support planned and ad hoc analyses through rigorous attention to detail, understanding of business context, and clear, accurate translation of business questions into actionable analytical outputs
Build and/or update advanced analytical models-such as propensity to buy, upsell, expansion, and churn-to inform prioritization, forecasting, and strategic decision-making
In partnership with our data enablement function, create and maintain clear documentation for dashboards, metrics, and data definitions to support stakeholder understanding and effective self-service
Demonstrate a proactive, growth-oriented mindset by identifying opportunities to improve analyses or processes, asking thoughtful questions, seeking feedback, and continuously developing technical and domain expertise
We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours
If You've Got It - We Want It
4+ years of professional experience in analytics, data, or a related role, supporting go-to-market, sales, revenue, or customer-facing teams
Familiarity with the modern data tech stack (Snowflake, dbt e.g) and BI tools with semantic layers (Omni, Looker Tableau, e.g). Advanced technical expertise in SQL, data modeling, and building dashboards
Strong analytical and problem-solving skills, including the ability to design end-to-end analyses, validate outputs, and ensure data accuracy and consistency across reporting
Ability to translate ambiguous business questions into well-defined metrics and analyses, and to communicate insights clearly through dashboards and written documentation
Demonstrated ability to manage multiple projects simultaneously, context switch effectively, and prioritize work in a fast-paced, cross-functional environment
Salary Range ($134,000 - $210,000)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
#LI-LK1
#LI-Remote
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
$134k-210k yearly Auto-Apply 24d ago
Senior Technical Program Manager
Cribl 4.1
Remote Cribl job
Cribl does differently.
What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Why You'll Love This Role
We are looking for an ambitious Senior Technical Program Manager who puts customers first and will thrive at the intersection of security, compliance , and program execution. In this role, you'll partner with product, engineering and GRC teams to operationalize federal compliance initiatives, manage cross-functional security programs, and ensure business alignment with frameworks like FedRAMP, NIST 800-53 and privacy regulations.
This is a solutions-oriented role that also requires being the connective tissue between compliance, engineering, and business objectives- supporting secure-by-design principles, risk reporting, continuous compliance efforts and clear communication to program stakeholders. We are looking for people who love to get stuff done, and laugh a bit along the way. Cribl is a serious company that doesn't take itself too seriously. You will be a key contributor to the success of the Product and Engineering teams and focus on the governance enablement within engineering. This role reports to the Principal Technical Program Manager for Compliance.
As An Active Member Of Our Team, You Will…
Drive and support compliance-aligned initiatives across product and engineering teams, including the tracking of control health & ownership, evidence management and assessment readiness for ProdEng
Translate compliance requirements into actionable engineering stories, epics or acceptance criteria
Partner with leads in product and engineering to embed security requirements into workflows
Collaborate closely with other leaders to ensure alignment across cross-functional teams and achieve company-wide goals.
Maintain dashboards or metrics for engineering control maturity, open vulnerabilities and readiness actions
Facilitate readiness reviews and prep sessions ahead of external assessments to ensure alignment between Product and Engineering artifacts and compliance narratives
Identify areas where automation or tooling could improve execution
Regularly communicate status, blockers and key risks
We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours
If You've Got It - We Want It
Bachelor degree in Computer Science, Information Systems or related discipline (or equivalent work experience)
5+ years of experience in technical program management or information security
Experience collaborating on complex programs or solutions that span different groups within an organization
Strong verbal and written skills as well as the ability to present to all levels in an organization
Experience influencing engineering teams in the development of systems, solutions, and products.
Solid understanding of secure SDLC, risk management and cloud security principles
Strong familiarity with NIST 800-53, FedRAMP, privacy regulations, especially in product or engineering contexts
Hands-on experience with Jira or Confluence and experience with common software development tools (e.g. GitHub, bitbucket, Jenkins) and public cloud technology (e.g. AWS, Azure etc)
Solid experience managing or supporting FedRAMP Authorization packages
Ability to turn compliance activity into business value
Experience supporting compliance readiness within SaaS or cloud-native product engineering teams
Exposure to TPM workflows (e.g. sprint management, risk reporting, dependency tracking)
Industry Relevant Certification (e.g. Security+, AWS Cloud Practitioner, CISSP etc.)
Salary Range ($134,000 - $210,000)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
#LI-KJ1
#LI-Remote
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
$134k-210k yearly Auto-Apply 24d ago
Staff Software Engineer, Lake
Cribl 4.1
Remote Cribl job
Cribl does differently.
What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Why You'll Love This Role
In this role, you will work closely with Product, Operations, and other business functions while collaborating with your direct team to own and deliver end-to-end features and functionality for Cribl Lake. As a Staff Software Engineer, you will bring your experience and expertise to help your team build towards the best outcomes. You will have the opportunity to take on product-related challenges and requirements, owning the design, implementation, and rollout with the support of your team.
As An Active Member Of Our Team, You Will...
Help to drive the technical direction and architecture of Cribl Lake and Lakehouse, ensuring its scalability, performance, and maintainability
Collaborate with cross-functional teams to define and deliver on product roadmaps and objectives
Mentor and guide junior engineers, fostering a culture of continuous learning and improvement
Identify and mitigate technical risks and debt, ensuring the long-term health of the codebase
Contribute to the development of best practices and engineering standards within the organization
Optimize and extend the capabilities of Cribl Lake and Lakehouse, leveraging your expertise in distributed systems and cloud technologies
This position will require stand-by, on-call, or off-hours duties
If You've Got It - We Want It
Proven track record of writing clean, maintainable, and testable code (Node.js/TypeScript)
Extensive experience in complex development environments, especially in large-scale highly available distributed systems and SaaS platforms
Deep expertise in developing resilient and scalable backend services on cloud providers, preferably AWS
Strong knowledge of data structures, algorithms, Linux, and distributed systems
Experience using assertion frameworks and tools like Mocha, Cypress, Jest to automate regression checks
Ability to work independently with minimal supervision and a track record of learning quickly
Dedication to elegant and high-quality software
Experience mentoring and guiding junior engineers
Passion for making engineers successful and finding fulfillment through the success of others
Experience with CI/CD pipelines such as BitBucket, Jenkins, CircleCI, etc.
Broad range of experience implementing various cloud design patterns
Experience with serverless / lambda-based implementations
Willingness to speak your mind and share ideas
Appreciation for humor and a love for goats
Comfort working remotely
Salary Range ($195,000 - $240,000)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
#LI-JB1
#LI-Remote
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
$195k-240k yearly Auto-Apply 24d ago
FSI/GSI Partner Business Manager (Public Sector)
Cribl 4.1
Remote Cribl job
Cribl does differently.
What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Why You'll Love This Role:
Cribl is looking for a Public Sector Federal Systems Integrator Partner Business Manager in a “sell through” capacity with strong Public Sector relationships and experience. This candidate should have strong skills in Federal and SLED program strategy and deep ties into the FSI /GSI (SLED) community to grow and accelerate our partner GTM strategy.
Candidates should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus. We are looking for candidates that are creative, aggressive and looking to advance Cribl's value towards Public Sector initiatives and missions.
Please note, this is a remote role based out of the Washington DC Metro Area.
As An Active Member Of Our Team, You Will…
Seasoned revenue generation track record driving sales in both direct and Channel roles selling into the Public Sector space
Public sector FSI/GSI (SLED) success with a rolodex of partners and their key executives and sales leaders
Strong history of building and driving pipeline generation at the field level in FSI/GSI(SLED) Community go-to-market organizations
Proven history of exceeding sales quotas
Ability to forecast revenue accurately with strong Salesforce.com skills
Passionate Channel champion who can provide world-class relationship development and thought leadership across an assigned Public Sector partner base to increase revenue and drive incremental business opportunities
Work with Cribl's Executive, Technology Alliances, Marketing and Sales teams to identify key Public Sector System Integrator partners and opportunities
Build a strategic plan for initiating conversations and selling the value of a mutually beneficial working relationship to those partners, and drive the structure of partnerships
Serve as the partner advocate inside Cribl; evangelize FSI/GSI partners and the opportunities they present by injecting partner DNA into Cribl
Collaboration with Public Sector Sales Leaders and Alliance Managers across several territories (Civilian, DoD, SLED, and Intel) to drive strategic initiatives and foster collaborative relationships
Understand and apply market trends, mission priorities, and partner goals to envision, shape, and assist in closing opportunities.
If You've Got It - We Want It
Strong motor, execution and intrinsically driven
Deep Public sector relationships and proven revenue generation Federal System Integrator community
7-10 years of high-tech business development or Channel at a high-growth start up, successfully implementing channel/field alliances strategy to drive dramatically increased sales
Highly organized and detail oriented
Natural and highly effective relationship / partner development skills
Ability to formulate a partnership vision, strategy, and execution plan
Experience with Cloud Software Vendors and their strategies/business models
Ability to run quickly with little supervision and adapt to a fast-paced, constantly changing environment
A high degree of honesty, integrity and sound judgment
BA/BS degree, MBA or Masters degree from a top university a plus
Salary Range
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. The total compensation offered for this position will include a commission/incentive plan.
#LI-AD1
#LI-Remote
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
$96k-134k yearly est. Auto-Apply 24d ago
Senior Technical Support Engineer
Cribl 4.1
Remote Cribl job
Cribl does differently.
What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Why You'll Love This Role
Cribl is seeking Senior Technical Support Engineers to ensure customer success by providing enterprise-level support to our customers and partners. We are a fast-growing, remote-first company with a mission to unlock the value of all observability data. At our core, we believe in shipping phenomenal products and doing good by our customers and communities. We provide our customers with a new and unprecedented level of observability, intelligence, and control over their real-time data. We're backed by Sequoia and CRV, and our products are deployed in some of the largest organizations in the world processing 100s of TB and PB of IT & Security data, and managed by Site Reliability Engineers, System Engineers, and Technical Operations teams.
In this role, you will be joining a highly technical and collaborative team that is committed to shipping high quality software and enjoying all the goat gifs the internet has to offer. The ideal candidate for this role has a mixture of strong technical chops, an innate desire to help customers, and a natural affinity for collaboration.
As An Active Member Of Our Team, You Will…
Develop a deep technical understanding of Cribl Stream and our other products.
Provide extraordinary technical support to our Enterprise customers and across various channels such as Slack, email, online meetings, etc.
Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
Follow standard procedures for reproducibility and escalation of unresolved issues to the appropriate internal teams.
Provide prompt and accurate feedback to customers, set achievable expectations, and ensure proper recording and closure of all issues.
Provide and document knowledge in the form of knowledge base tech notes, articles and participate in real-time forums (e.g., Slack) for real-time questions.
This position will require stand-by, on-call, or off-hours duties.
If You've Got It - We Want It
BS degree in Computer Science or similar degree, or equivalent work experience.
5+ years' experience supporting enterprise customers or working hands-on with distributed systems.
Passionate about working on complex technical issues.
Expert-level troubleshooting, problem-solving skills, and critical thinking.
Excellent client-facing skills, excellent written and verbal communication skills.
Experience with Linux, AWS, Azure, and Networking.
Top Secret Security clearance
Bonus Points/Preferred Qualifications:
Experience with Splunk, Elasticsearch, LogStash and/or other related observability technologies
Regex and JavaScript experience is a Plus
Salary Range ($104,000 - $163,000)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus
#LI-KJ1
#LI-Remote
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
$104k-163k yearly Auto-Apply 24d ago
Staff Product Manager, Support & Services Systems
Cribl 4.1
Remote Cribl job
Cribl does differently.
What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Why You'll Love This Role
We are seeking a talented and experienced Staff Product Manager to own our Support & Services systems. In this pivotal role, you will define, prioritize, and deliver the product roadmap for our Salesforce Service Cloud, Salesforce Experience Cloud, and a suite of innovative support and services technologies. You will be instrumental in optimizing our customer support, success, and professional services operations, with a particular focus on how AI can enhance efficiency and satisfaction for both our direct customers and our partners. This role reports to the Director of Enterprise Applications and offers a unique opportunity to directly impact our customer relationships and contribute to our company's growth.
As An Active Member Of Our Team, You Will…
As the Staff Product Manager, Support & Services Systems, you will be the product visionary for our customer-facing and internal support tools. Your key responsibilities will include:
Support & Services Systems Strategy & Roadmap: Define and execute a compelling product vision, strategy, and technology roadmap with our Support, Success, and Professional Services leaders.
FedRAMP & Compliance: Ensure all system enhancements and new features adhere to strict security and compliance standards, specifically understanding and addressing FedRAMP requirements within Salesforce and integrated tools.
AI & Automation Innovation: Identify, evaluate, and integrate emerging AI and automation technologies to enhance self-service capabilities, streamline internal workflows, and proactively address customer and partner needs.
Customer & Partner Experience Optimization: Drive initiatives to continually improve both direct customer support experience and the support experience for our managed service (MSP) and service delivery partners, ensuring seamless interactions across all channels and touchpoints.
Stakeholder Partnerships: Build strong relationships and collaborate effectively with cross-functional teams including IT, Support, Customer Success, Professional Services, Sales, and Security to align product initiatives with broader company goals.
Operational Efficiency: Partner closely with our Support, Success, and Professional Services teams to understand their operational needs and develop solutions that increase efficiency, reduce resolution times, and improve service delivery for all stakeholders.
Data-Driven Decisions: Define and track key performance indicators (KPIs) for support and services systems, using data insights to inform product decisions, measure impact, and identify areas for continuous improvement.
We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours
If You've Got It - We Want It
5+ Years of Support Systems Product Management Experience: A minimum of 5 years of progressive product management experience in B2B SaaS, with a significant focus on customer support, customer success, or professional services systems in a SaaS environment.
Salesforce Expertise: Deep functional and technical understanding of Salesforce Service Cloud, including case management, knowledge, chat, and service console. Salesforce Experience Cloud domain expertise is also required.
Partners Support: Demonstrated experience in building and optimizing systems that facilitate excellent support experiences for managed service partners (MSPs) and other service delivery partners. You understand the unique needs and workflows of partners interacting with support.
Emerging Technology Enthusiast: Demonstrated interest in and understanding of emerging technologies in the customer service space, specifically AI-driven solutions.
Business Process Mastery: Strong understanding of SaaS customer support, customer success, and professional services business processes, and the ability to identify pain points and develop technological solutions for both direct customers and partners.
FedRAMP Compliance: Experience delivering in regulated environments; you understand FedRAMP constraints and how to build compliant workflows across Salesforce and integrated tooling.
Technical Collaboration: Proven ability to work effectively with engineering teams, translating business requirements into technical specifications and participating in design discussions.
Analytical Mindset: Excellent analytical skills, with the ability to define metrics, analyze data, and make informed, data-driven product decisions.
Communication & Influence: Exceptional written and verbal communication skills, with the ability to articulate complex concepts clearly to diverse audiences and influence stakeholders at all levels.
Problem-Solver: A proactive and resourceful problem-solver who can navigate ambiguity and drive solutions from concept to launch.
Salary Range ($122,000 - $150,000)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
#LI-KJ1
#LI-Remote
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
$122k-150k yearly Auto-Apply 24d ago
Sales Development Representative
Cribl 4.1
Remote Cribl job
Cribl does differently.
What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Why You'll Love This Role
Become a GOAT at Cribl, where our collaborative herd culture means we go farther together and celebrate every win. As an SDR, you'll use a best-in-class tech stack to generate high-impact conversations and real ARR, all while growing both personally and professionally. We champion individuality, curiosity, and a supportive atmosphere-plus, we're recognized as a Forbes and Fortune best workplace. If you're ready to make a difference, have fun, and reach new heights with the best team around, come join the herd!
As An Active Member Of Our Team, You Will…
Qualify, follow up, educate and develop a substantial volume of inbound and outbound leads to progress prospects further into Cribl's sales process
Efficiently respond and qualify inbound marketing leads according to set SLAs
Generate sales-ready meetings and opportunities for sales executives using Cribl's qualification criteria
Research target new accounts, identify key personas, add contacts, emails and generate interest through cold discovery calls and email campaigns
Leverage taught sales techniques to maximize customer interactions enough to provide high level introduction
Use of strong selling and influencing skills to understand and uncover customer needs and business challenges to effectively pitch how Cribl solves them
Log, track, and maintain Salesforce consistently according to Cribl's lead to opportunity flow process
Accurately distribute leads/meetings through discovery to assigned sales executives
Consistently achieve meeting quota to ensure territory revenue and growth objectives are met
Work closely with Sales Directors and attend customer meetings as required
Attend sales meetings, training, and local trade shows to keep current with technology
Work directly with marketing to drive continuous improvement in lead quality conversion rates and pipeline generation
We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours
If You've Got It - We Want It
Minimum of 1-3 years of previous prospecting experience
Familiarity with systems. Specifically Salesforce, Outreach.io, and ZoomInfo and other prospecting tools
Excellent written/verbal communication skills
Strong business and tech acumen
Highly motivated, driven and self-starting individual
Ability to work in a fast paced, team environment
Ability to understand customer needs and meet that need with a successful product sale
Excellent time management/organizational skills
Prior lead generation or sales prospecting experience and a college degree will enhance your consideration for this role
Base Salary Range ($56,000-$63,000)
The total compensation offered for this position includes a commission/incentive plan. The salary for this role is dependent on geographic location. The salary offered will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity.
#LI-ML1
#LI-Remote
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
$56k-63k yearly Auto-Apply 9d ago
Engineering Manager, AI Systems
Cribl 4.1
Remote Cribl job
Cribl does differently.
What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Why You'll Love This Role
The Cribl AI Systems Team is building the core AI runtime that powers every AI-driven experience across the Cribl product suite. We're hiring an Engineering Manager to lead the next phase of scaling and operationalizing our inference, retrieval, and MCP foundations, so product teams can ship new AI experiences with confidence.
You'll work closely with teams building AI native products, SRE, Security, and a highly-skilled group of engineers to deliver fast, predictable, trustworthy AI services across cloud environments. Your team will also be accountable for reliability, performance, and token-cost efficiency of inference services.
As An Active Member Of Our Team, You Will...
Lead a cross-functional AI product engineering team, owning strategy and execution across multiple Copilot experiences
Drive technical direction and product evolution for the AI stack, inference backend, user-facing AI products
Interface closely with the AI Research and Model Training team to align on model capabilities, evaluation methodology, data/training pipelines, and the productionization path for new models and techniques
Oversee infrastructure, on-call rotations, and operational processes.
Operate in a player-coach model, contributing 50% of your time to hands-on engineering:
Writing evals
Testing and debugging features
Occasionally contributing to inference stack development
This position will require stand-by, on-call, or off-hours duties
If You've Got It - We Want It
4-7 years of Engineering Management experience
Recent (within 5 years) hands-on engineering experience in: TypeScript / JavaScript, Python or Go
Background in B2B SaaS product development
Demonstrated interest in AI/ML
Can articulate informed opinions about current AI trends
Experience working directly with AI products
Strong communication skills and leadership presence in a distributed team
Salary Range ($230,000 - $265,000)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
#LI-JB1
#LI-Remote
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
$230k-265k yearly Auto-Apply 5d ago
Customer Success Engineer- Denver
Cribl 4.1
Remote Cribl job
Cribl does differently.
What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Why You'll Love This Role
The Customer Success Engineer (CSE) acts as a trusted advisor for the customer in achieving customer outcomes, value and success with Cribl solutions. This highly technical role needs to coordinate and strategize across several functions to enable customers to realize continuous value.
The CSE must be ready to engage with various technical and management functions within an organization and demonstrate the value of Cribl in business discussions with company executives. The CSE's goal is to help the customer achieve their data goals and realize the value of their investment in Cribl.
As An Active Member Of Our Team, You Will…
Act as a trusted/strategic advisor for customers, driving the entire Customer Success lifecycle from onboarding to expansion
Become the trusted Cribl expert as customers build out data pipelines to transform data in their organization
Establish and maintain relationships with stakeholders and senior management to drive success plans and KPIs at our largest customers
Drive adoption and expansion of existing use cases and advise/develop additional use cases with the customer.
Keep your finger on the pulse of your customers and keep things flowing for them. This includes use case initiatives, troubleshooting efforts, Cribl certification progress, etc.
Clear, effective communicator and collaborator working cross-functionally with the Cribl sales, marketing, product, experience, and engineering teams as the voice of the customer
Continually inspire, mentor, and coach team members as an integral piece of the Customer Experience organization
This position may require stand-by, on-call, or off-hours duties
If You've Got It - We Want It
Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales with passion for customer success and empathy for customer outcomes and value
A customers-first mindset with great communication and relationship management skills that can manage customer expectations through being empathetic and listening to our customers
You take the time to listen and comprehend but you are also a conversation starter.
Proven track record and experience working with large complex enterprises and developing relationships in a high growth environment
Experience with Observability, Logs, Metrics, IT Operations and Security with a deep understanding of managing data pipelines through the entire data lifecycle
Proven ability to drive continuous product value by developing new use-cases relating to reducing, reusing, enriching, and routing data to achieve customer outcomes
Quick learner with good technical and problem-solving skills
Willingness to travel as needed (up to 25%)
You live in Denver, Southern California, or Phoenix
BONUS POINTS:
Data Engineering/Analytics platform administrator/architect experience (i.e. Splunk, Elastic, Datadog, Snowflake, etc.)
Solid technical understanding of managing customers through Customer Success Platforms such as GainSight or PlanHat
Working knowledge of major cloud providers (AWS, Azure, GCP)
Good jokes, or maybe better, bad jokes
Loves talking to customers and solving problems
Experience working remotely
Salary Range ($110K - $165k)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
#LI-JK1
#LI-Remote
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.
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