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Cricket Wireless overview

Industry
Wireless Telecommunications Carriers
Revenue
Headquarters
Employees
221
Founded in
Website
Organization type
Private
Social media
Cricket Wireless is a U.S.-based company that offers prepaid wireless voice, text, and data services. Cricket Wireless was founded in 1999 by Leap Wireless International, Inc. Currently, it operates as a subsidiary of AT&T Inc.
Founded in 1998, Cricket Wireless is an established company that loves to hire graduates from South Texas College, with 10.1% of its employees having attended South Texas College. Want to compare Cricket Wireless to some other great places to work in San Diego, CA? We suggest taking a look at Zippia's list of Best Companies to Work For in San Diego, CA.The average employee at Cricket Wireless makes $45,542 per year. Pay at Cricket Wireless is significantly lower than some of its highest paying competitors, like Virgin Mobile USA, Qwest, and Vonage, which pay $84,182, $66,373, and $58,815, respectively.
Cricket Wireless is a small telecommunication company based in San Diego, CA with only 221 employees and an annual revenue of $1.9B.

Cricket Wireless's mission statement

We are fearless in our pursuit to provide you with a simple, smarter wireless choice that enriches your life.

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3.1/5

Cricket Wireless employee reviews

Based on 7 ratings

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Cricket Wireless employee reviews

Cricket Wireless employee reviews
3.1/5

Based on 7 ratings

Work at Cricket Wireless? Share your experience.
Employee reviews
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1.0
A zippia user wrote a review on Dec 2024
Pros of working at Cricket Wireless

It’s easy to do.

Cons of working at Cricket Wireless

Management would rather please customers then explain how the systems work.

Cricket Wireless benefits

None.

What do you like best about Cricket Wireless's CEO and the leadership team?

Nothing

How would you improve Cricket Wireless's culture?

By making them train specifically management.

How did you prepare for the Cricket Wireless interview?

I really didn’t prepare myself.

How does your compensation at Cricket Wireless compare to the industry average?

Nothing

What's the diversity at Cricket Wireless like?

It’s crappy

What brings you the most joy at Cricket Wireless?

My coworkers brought more joy than management did, management brought stress and anxiety.

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3.0
A zippia user wrote a review on Aug 2024
Cricket Wireless benefits

That there is very little expectation for greatness. The only stress you have is your own you put on yourself.

Cons of working at Cricket Wireless

Mind numbing and you deal with the public who knows almost nothing about something they use everyday.

Pros of working at Cricket Wireless

Couldn’t have much of an easier job. You will not get rich but depending if you work for corporate or an authorized retailer is if you can make enough to survive.

What do you like best about Cricket Wireless's CEO and the leadership team?

No clue who it even is.

How would you improve Cricket Wireless's culture?

Culture is just fine. Very inclusive and welcoming to everyone.

How did you prepare for the Cricket Wireless interview?

I made sure that when the guy came out for the interview I was helping a customer of there’s and asked him to hold on a second. I was hired immediately.

How does your compensation at Cricket Wireless compare to the industry average?

Lower than most

What's the diversity at Cricket Wireless like?

They are very inclusive

What brings you the most joy at Cricket Wireless?

Helping others while continuously getting to learn new things

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3.0
A zippia user wrote a review on Apr 2024
Pros of working at Cricket Wireless

You get a flexible schedule & upbeat friendly environment. Somewhat laid back but can get pretty busy.

Cons of working at Cricket Wireless

The pay isn’t that much when you work at small stores like mine which is 2.0

Cricket Wireless benefits

Employees can get discounts on their phone service & Cricket is a franchise meaning if one day I had the money to do so, I could eventually own and run my own cricket store.

What do you like best about Cricket Wireless's CEO and the leadership team?

Idk anything about them besides the training.

How would you improve Cricket Wireless's culture?

I would probably have higher up managers coming out to stores to check on the stores & get inside scoops on issues as well as things going good. Sometimes it’s hard to get the full picture when everything is done through email.

How did you prepare for the Cricket Wireless interview?

I prepared for my interview by researching cricket a little bit & coming in with a positive yet competitive attitude ready to sell

What brings you the most joy at Cricket Wireless?

Customer interactions and getting to see my commissions after a sale brings me the most joy at work.

What's the diversity at Cricket Wireless like?

If you mean diverse as in people I think it’s semi diverse in my area but I’ve noticed we don’t have any transgender or “disabled” (such as in a wheelchair or such) people who work for us in my city.

How does your compensation at Cricket Wireless compare to the industry average?

I’ve heard from insiders that AT&T actually pays way better hourly plus commissions but it makes sense because it is a larger phone company that we run under. However it makes me feel as tho cricket is an entry level position and if you excel you could potentially try to apply to AT&T itself with your new knowledge of cellphones and the company.

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1.0
A zippia user wrote a review on Aug 2023
Pros of working at Cricket Wireless

Commission

Cons of working at Cricket Wireless

The managers get to do what they want.

Cricket Wireless benefits

Don't have one a favorite perk or benefit

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5.0
A zippia user wrote a review on Jan 2021
Pros of working at Cricket Wireless

The environment, the group team, selling cellphones and working with the clients

Cricket Wireless benefits

Weekends off

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5.0
A zippia user wrote a review on Dec 2019
Pros of working at Cricket Wireless

Sales and commissions is amazing I’ve been top in my company for 3 years

Cons of working at Cricket Wireless

Just looking for something with more of a challenge

Cricket Wireless benefits

The ability to earn commissions and find the best fit for every customer

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The team at Cricket Wireless

  • The founders of Cricket Wireless is Leap Wireless.
  • The key people at Cricket Wireless is Leap Wireless.
Key people
Leap Wireless

Cricket Wireless rankings

Cricket Wireless is ranked #55 on the Best Telecommunication companies to work for in America list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Cricket Wireless salaries

Average Cricket Wireless salary
$45,542
yearly
$21.90 hourly
Updated March 14, 2024

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Cricket Wireless diversity

9.8
Diversity score
We calculated Cricket Wireless’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Cricket Wireless’s workforce.
Cricket Wireless diversity summary. Zippia estimates Cricket Wireless's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Cricket Wireless's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Cricket Wireless's workforce.
  • Cricket Wireless has 221 employees.
  • 53% of Cricket Wireless employees are women, while 47% are men.
  • The most common ethnicity at Cricket Wireless is White (49%).
  • 31% of Cricket Wireless employees are Hispanic or Latino.
  • 10% of Cricket Wireless employees are Black or African American.
  • The average employee at Cricket Wireless makes $45,542 per year.
  • Cricket Wireless employees are most likely to be members of the democratic party.
  • Employees at Cricket Wireless stay with the company for 3.0 years on average.

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Cricket Wireless financial performance

9.8
Performance score

Highest paying Cricket Wireless competitors

Compare Cricket Wireless salaries to competitors, including Virgin Mobile USA, Qwest, and Vonage. Employees at Virgin Mobile USA earn the highest average yearly salary of $84,182. The salaries at Qwest average $66,373 per year, and the salaries at Vonage come in at $58,815 per year.
RankCompanyAverage salaryJobs
1$84,1820
2$66,3730
3$58,8150
4$58,5610
5$57,1050
6$52,4130
7$51,8890
8$50,8420
9$49,4410
10$47,2010

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Cricket Wireless FAQs

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Zippia gives an in-depth look into the details of Cricket Wireless, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Cricket Wireless. The employee data is based on information from people who have self-reported their past or current employments at Cricket Wireless. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Cricket Wireless. The data presented on this page does not represent the view of Cricket Wireless and its employees or that of Zippia.

Cricket Wireless may also be known as or be related to Cricket, Cricket Communications LLC, Cricket Communications, LLC and Cricket Wireless.