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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Mateo, CA | $36,420 | $17.51 |
| 2 | Portland, OR | $36,164 | $17.39 |
| 3 | Washington, DC | $33,754 | $16.23 |
| 4 | Avenel, NJ | $31,798 | $15.29 |
| 5 | South Jordan, UT | $30,660 | $14.74 |
| 6 | Dallas, TX | $26,874 | $12.92 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Account Executive | $144,467 | $69 | - |
| 2 | Customer Service Senior Associate | $141,717 | $68 | - |
| 3 | Customer Service Expert | $134,642 | $65 | - |
| 4 | Customer Care Executive | $124,684 | $60 | - |
| 5 | Installation Service Representative | $98,513 | $47 | - |
| 6 | Telephone Service Adviser | $97,879 | $47 | - |
| 7 | Customer Care Consultant | $93,929 | $45 | - |
| 8 | Customs Consultant | $92,646 | $45 | - |
| 9 | Customer Relationship Specialist | $90,974 | $44 | - |
| 10 | Senior Representative | $83,587 | $40 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | VTech | $36,562 | $18 | 5 |
| 2 | Other World Computing | $36,320 | $17 | - |
| 3 | TSD Rental | $36,039 | $17 | - |
| 4 | Tci | $35,958 | $17 | 2 |
| 5 | Wildcard Systems | $34,577 | $17 | - |
| 6 | CRMSuite | $34,353 | $17 | - |
| 7 | Square | $33,864 | $16 | - |
| 8 | Drake Software | $33,702 | $16 | - |
| 9 | Medicalert Foundation | $33,167 | $16 | - |
| 10 | 247 Customer.com | $32,072 | $15 | - |
| 11 | Securus Technologies | $31,597 | $15 | - |
| 12 | Veritec Solutions | $31,579 | $15 | - |
| 13 | SkyGolf | $31,076 | $15 | - |
| 14 | Universal Electronics | $30,387 | $15 | - |
| 15 | Quest Software | $30,103 | $14 | - |
| 16 | Bulk TV & Internet | $28,307 | $14 | - |
| 17 | Charter Corp. | $27,511 | $13 | - |
| 18 | Video Professor | $27,370 | $13 | - |
| 19 | Microdyne Corporation | $26,890 | $13 | - |
| 20 | OnStar | $26,054 | $13 | - |