Unforeseen circumstances often occur, and while some lead to trauma, others do not. A crisis counselor is a specialized mental health counselor who helps manage a crisis by providing psychological first aid. They have received specialized training on how to help people live through trauma. A crisis counselor can work in a variety of settings, including clinics, crisis support lines, and emergency rooms. You will also find them in military camps and as part of a humanitarian body. Due to the nature of the job, their duties may vary depending on where they work.



Crisis counselors must be licensed and have at least a master's degree in counseling. Some of the functions a crisis counselor performs include situation analysis, continual support, identifying and suggesting solutions to the problem, and giving stress reduction techniques. Although their schedule is flexible, they must have great communication and interpersonal skills.

What Does a Crisis Counselor Do

There are certain skills that many crisis counselors have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed time-management skills, communication skills and problem-solving skills.

How To Become a Crisis Counselor

If you're interested in becoming a crisis counselor, one of the first things to consider is how much education you need. We've determined that 63.8% of crisis counselors have a bachelor's degree. In terms of higher education levels, we found that 22.9% of crisis counselors have master's degrees. Even though most crisis counselors have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Crisis Counselor

Crisis Counselor Career Paths

Top Careers Before Crisis Counselor

Top Careers After Crisis Counselor

Average Salary for a Crisis Counselor

Crisis Counselors in America make an average salary of $51,142 per year or $25 per hour. The top 10 percent makes over $69,000 per year, while the bottom 10 percent under $37,000 per year.
Average Crisis Counselor Salary
$51,142 Yearly
$24.59 hourly

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Roles and Types of Crisis Counselor

There are several types of crisis counselor, including:

Counselor

Role:

While there are several different types of counselors, in general they spend their time helping people overcome and understand specific problems. Although, not every counselor is going to have a couch, as depicted by TV, most do work in private office settings.

The scope of the types of counselors seems to be never-ending. From school counselors to family and marriage counselors, and even mental health counselors, people who go into this field have a range of what area they want to focus on.

  • Average Salary: $36,225
  • Degree: Bachelor's Degree

Residential Counselor

Role:

Residential counselors work in social care facilities such as homeless shelters, rehabilitation centers, retirement homes, and the like. Their main responsibility is to maintain the structure of the environment or program and oversee the residents' daily activities.

Residential counselors are typically expected to have a degree in psychology, social work, or a related field. They keep an eye on the mental and emotional state of the people under their care and make sure everyone lives by the rules of the facility. They give a hand with transportation and come up with fun and engaging activities for the residents to do while spending quality time together.

As a residential counselor, your responsibilities do not revolve around generating profit, and this is reflected in the median annual salary of the position, which is $29,592. This is a bit less than half of what the average yearly living expenses amount to across the U.S. Caring for each other apparently is not the most lucrative business. It is, however, very rewarding on a personal level.
  • Average Salary: $34,117
  • Degree: Bachelor's Degree

Youth Counselor

Role:

Becoming a youth counselor may be one of the hardest things you ever do in life. But not because the educational road to get there is long and strenuous. Rather, it's the day-to-day stuff that may get you down.

As a youth counselor, you'll spend a lot of your day interacting with children and teenagers. More times than not, these kids have been put through the emotional ringer. You'll have cases that deal with childhood depression, ADHD, and even abuse.

While it's a tough career, the work you're doing is so important. Watching those kids' mental health improve and being a support for them is especially rewarding.

  • Average Salary: $36,754
  • Degree: Bachelor's Degree

States With The Most Crisis Counselor Jobs

Number Of Crisis Counselor Jobs By State

RankStateNumber of JobsAverage Salary
1California3,820$52,269
2Massachusetts2,670$50,534
3Florida1,823$44,523
4New York1,585$63,507
5Texas1,508$48,514
6Illinois1,392$47,425
7Pennsylvania1,390$50,244
8Washington1,007$60,163
9Georgia989$41,799
10New Jersey861$53,077
11Michigan829$57,684
12Maryland806$50,100
13Virginia739$54,800
14Minnesota736$50,155
15Arizona733$57,089
16Ohio733$52,562
17Colorado667$48,564
18Indiana600$50,284
19North Carolina529$47,638
20Connecticut472$62,681
21Tennessee425$46,671
22Missouri424$55,082
23Wisconsin422$51,519
24Oregon416$59,816
25South Carolina408$40,690
26Iowa343$45,635
27Louisiana322$45,507
28Kentucky270$50,733
29Alabama253$47,380
30Arkansas245$39,472
31Maine244$66,119
32Utah226$54,461
33Oklahoma223$49,249
34Kansas211$51,306
35Nebraska197$50,039
36New Mexico173$44,772
37Idaho162$57,223
38Mississippi161$40,949
39Nevada157$54,832
40New Hampshire149$54,445
41Alaska138$48,391
42Montana126$49,206
43Rhode Island125$59,970
44Hawaii114$45,290
45Delaware110$48,651
46West Virginia88$51,648
47South Dakota78$52,364
48North Dakota76$53,870
49Vermont60$57,433
50Wyoming52$49,944

Crisis Counselor Education

Crisis Counselor Majors

Crisis Counselor Degrees

Bachelors

63.8 %

Masters

22.9 %

Associate

9.2 %

Top Colleges for Crisis Counselors

1. California State University - Long Beach

Long Beach, CA • Private

In-State Tuition

$6,798

Enrollment

31,503

Admissions
Most Popular Majors
Business
Psychology
Liberal Arts
Education
Social Work

2. Hunter College of the City University of New York

New York, NY • Private

In-State Tuition

$7,182

Enrollment

16,205

Admissions
Most Popular Majors
Education
Psychology
Social Work
Sociology
Communication

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition

$55,584

Enrollment

10,764

Admissions
Most Popular Majors
Education
Business
Social Work
Political Science
Communication

4. Boston University

Boston, MA • Private

In-State Tuition

$53,948

Enrollment

17,238

Admissions
Most Popular Majors
Business
Education
Social Work
Psychology
Criminal Justice

5. New York University

New York, NY • Private

In-State Tuition

$51,828

Enrollment

26,339

Admissions
Most Popular Majors
Liberal Arts
Business
Education
Social Work
Psychology

6. University of North Carolina at Chapel Hill

Chapel Hill, NC • Private

In-State Tuition

$8,987

Enrollment

18,946

Admissions
Most Popular Majors
Business
Communication
Psychology
Political Science
Education

7. Northwestern University

Evanston, IL • Private

In-State Tuition

$54,568

Enrollment

8,451

Admissions
Most Popular Majors
Business
Liberal Arts
Communication
Psychology
Education

8. SUNY at Albany

Albany, NY • Private

In-State Tuition

$10,011

Enrollment

13,434

Admissions
Most Popular Majors
Education
Business
Psychology
Communication
Sociology

9. San Jose State University

San Jose, CA • Private

In-State Tuition

$7,796

Enrollment

27,125

Admissions
Most Popular Majors
Business
Education
Psychology
Communication
Criminal Justice

10. Columbia University in the City of New York

New York, NY • Private

In-State Tuition

$59,430

Enrollment

8,216

Admissions
Most Popular Majors
Business
Social Work
Nursing
Political Science
Communication

Top Skills For a Crisis Counselor

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 21.4% of crisis counselors listed social work on their resume, but soft skills such as time-management skills and communication skills are important as well.

Choose From 10+ Customizable Crisis Counselor Resume templates

Zippia allows you to choose from different easy-to-use Crisis Counselor templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Crisis Counselor resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Crisis Counselor Demographics

Crisis Counselor Gender Distribution

Female
Female
77%
Male
Male
23%

After extensive research and analysis, Zippia's data science team found that:

  • Among crisis counselors, 77.1% of them are women, while 22.9% are men.

  • The most common race/ethnicity among crisis counselors is White, which makes up 67.0% of all crisis counselors.

  • The most common foreign language among crisis counselors is Spanish at 63.2%.

Online Courses For Crisis Counselor That You May Like

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1. Disaster, Crisis, and Emergency Preparedness Communication

coursera

This course will introduce you to basic concepts of emergency management, planning, and crisis risk communication. You will understand the definitions of and operational challenges associated with disasters and public health emergencies. You will identify important components of risk communication, and you will identify and evaluate the ways social characteristics shape vulnerabilities to crises and health outcomes. In completing this course, you will begin to learn about the nature of...

See More on Coursera

2. Suicide Prevention

coursera

This course will explore the science of suicide research, prevention, and intervention. The field of suicide research is young and knowledge is rapidly changing. Topics will include terminology, epidemiology, historical and contemporary theories of suicide, modern approaches to suicide research, empirically supported approaches to prevention and intervention, the lived experiences of those with suicidal thoughts and attempts. Note: this course is not designed to address personal experiences...

See More on Coursera

3. Communicating During Global Emergencies

coursera

In collaboration with the Rollins School of Public Health and the CDC's Division of Global Health Protection, Emergency Response, and Recovery Branch, this course introduces basic concepts and principles of communicating during a global crisis or emergency. It explores why communication during an emergency is different and the importance of adapting emergency messages to the needs of affected populations. Through sample scenarios, you will get the opportunity to identify information needs and...

See More on Coursera
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Top Crisis Counselor Employers

Most Common Employers For Crisis Counselor

RankCompanyAverage SalaryHourly RateJob Openings
1Gracepoint Wellness$72,095$34.6628
2Crisis Preparation & Recovery$70,907$34.0917
3Arbor Circle$67,041$32.2334
4Behavioral Health Network$66,729$32.0821
5Didi Hirsch Mental Health Services$64,274$30.9025
6Crisis Services$54,460$26.1829
7Mental Health Cooperative$51,454$24.7415
8Catholic Charities Health and Human Services$51,140$24.5935
9Sante Group$49,822$23.9515
10Seneca Companies$48,871$23.5017

Crisis Counselor Videos