Crisis intervention specialist work from home jobs - 653 jobs

A leading AI incident response platform is seeking a qualified lawyer as their first legal hire in the US. This role involves providing strategic legal support to sales teams, managing SaaS agreements, and navigating data protection issues. Applicants should have a strong background in commercial contracts and thrive in a fast-paced environment. The company offers a competitive salary, generous benefits, and the opportunity to shape their legal function as they scale. Remote working options are available. #J-18808-Ljbffr

We are seeking experienced attorneys to support a global F500 automobile manufacturer company near Detroit. This role offers a fantastic opportunity to gain hands‑on experience for a highly well‑known and respected corporation. Responsibilities Support business leaders on cross‑border transactions, organizational changes, third‑party arrangements, and a variety of commercial agreements used across the region. Provide guidance on privacy, data governance, and information‑handling practices, including the review of internal and external notices, data‑related obligations, and incident‑response requirements. Partner with compliance and operational teams to navigate regulatory frameworks, assess legal risk, and ensure adherence to applicable regional laws, including those relating to consumer protections, competition, and product‑related requirements. Support the development and implementation of policies and procedures to ensure consistent, compliant, and efficient clinical operations. Minimum Qualifications Licensed attorney in good standing with 10+ years of experience and working knowledge of privacy and data protection requirements applicable in regional markets. Background in corporate and commercial law with experience supporting businesses operating across the Middle East and North Africa; experience in the GCC is highly valued. Strong negotiation, communication, and advisory skills, with the ability to manage diverse stakeholders and balance multiple priorities. Fluency in English and Arabic is strongly preferred. Compensation, Benefits & Location This role offers a range of competitive compensation starting at $200,000 and a highly competitive benefits package in the alternative legal services marketplace that includes health benefits, 401(k) and more. Axiomites also get access to professional development resources and learning and development programs. Axiomites predominantly work remotely, with the exception that some clients require on‑site presence. Axiom is the global leader in high‑caliber, on‑demand legal talent. Covering North America, the UK, Europe, and APAC, we enable legal departments to drive efficiency and growth and meet the demands of today's business landscape with best‑in‑breed alternative legal services. Axiom is a leader in diversity, inclusion, and social engagement. Diversity is core to our values and we are proud to be an equal opportunity employer. We are proud to be named a best place to work for LGBTQ+ Equality, earning top marks in the 2021 Corporate Equality Index for the second consecutive year. Axiom's legal department is Mansfield certified and is committed to considering at least 50 % diverse candidates for leadership roles and outside counsel representation. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Learn more about working at Axiom. Equal Opportunity Employer Axiom ensures equal employment opportunity in recruitment and employment, without discrimination or harassment on the basis of race, color, nationality, national or ethnic origin, religious creed or belief, political opinion, sex, gender reassignment, pregnancy or maternity, age, disability, alienage or citizenship status, marital (or civil or other partnership recognized by law) status, genetic predisposition or carrier status, sexual orientation, military service, or any other characteristic protected by applicable law. Axiom prohibits and will not tolerate any such discrimination or harassment. Accommodation for Individuals with Disabilities Upon request and consistent with applicable laws, Axiom will provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in each stage of the recruitment process. To request an accommodation to complete the application form, please contact us at ********************* and include “Applicant Accommodation” in the subject line. Axiom respects your privacy. For an explanation of the kind of information we collect about you and how it is used, our full privacy notice is available at **************************************** Employment with Axiom may be contingent upon successful completion of a background check, providing proof of identity, and possessing the necessary legal authorization to work. By submitting an application, you acknowledge that all information contained therein, and provided at any part of the application process, is correct and accurate to the best of your knowledge. #J-18808-Ljbffr

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a General Counsel - REMOTE. This pivotal role will greatly influence the legal framework guiding our operations, encompassing a diverse array of legal topics relevant to a fast-growing Travel and Fintech environment. As a leader in the legal function, you will have the opportunity to work closely with internal and external partners while managing a team of exceptional attorneys. Your contributions will shape the strategic legal direction of the business, ensuring compliance and protecting the organization's interests in an evolving marketplace. The ideal candidate will embrace a dynamic work environment where opportunities for growth and learning are abundant. Accountabilities Serve as a key member of the Leadership Team by providing strategic legal advice on corporate governance, commercial contracts, and data privacy. Develop the internal legal function by creating a roadmap for team growth and efficient legal operations. Manage and negotiate commercial contracts across the organization while maintaining high standards. Improve legal forms, processes, and systems for enhanced effectiveness. Provide ongoing legal guidance to management and staff on various matters. Select and manage relationships with external counsels as needed. Deliver training and presentations on legal and compliance issues to various stakeholders. Mentor and grow legal teams reporting to you. Adapt and engage in various tasks as needed due to the nature of a small team. Requirements 10+ years of legal practice, combining both law firm and in-house experiences. J.D. from an accredited institution with bar admission in California or New York. Experience in a national law firm and familiarity with the technology industry. Previous General Counsel experience preferred; compelling candidates with Deputy General Counsel backgrounds are also encouraged. Demonstrated ability to build and lead teams in fast-paced growth environments. Record of delivering positive outcomes through team management. Advanced knowledge in trademark, copyright, advertising, and data privacy issues. Quick learner capable of leading teams effectively under growth conditions. Excellent communication and project management skills. Proven ability to foster collaborative relationships with internal partners. Valid membership in a state bar. Benefits Remote-First Flexibility: Work from anywhere and choose your hours for optimal productivity. Unlimited PTO: Enjoy unlimited paid time off and company-wide recharge days. Everyday Perks: Weekly credits for meals and travel discounts for personal use. Family-Friendly Benefits: Generous parental leave and a flexible return-to-work plan. Comprehensive Compensation: Competitive salary and equity options available from day one. Investing in You: Access to wellness budgets, personal development funds, and learning resources for team growth. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 #J-18808-Ljbffr

The Year for Growth, Opportunity and Flexibility Are you ready for a career change in 2021? At American Income Life, we are searching for ambitious individuals who are ready to build a successful career while also having a positive impact on the communities around them. American Income Life currently provide supplemental insurance coverage to labor unions, credit unions and associations in 49 states, the District of Columbia, Canada and New Zealand. Why We Stand Out American Income Life provides supplemental insurance coverage to labor unions, credit unions and associations in 49 states, the District of Columbia, Canada and New Zealand. Requirements: Excellent communication skills Basic computer knowledge Work ethics Outgoing, fun & energetic with an upbeat personality Time management skills Pass a criminal background check Job Benefits: Full Benefits Paid weekly ($70,000 - $75,000 1st year average) Bonuses Health Insurance Reimbursement Life Insurance Flexible Schedule Retirement Plan American Income Life has served working class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes Powered by JazzHR

Private practice with no doors and no overhead. BetterHelp is one of the world's largest online therapy platforms for mental health professionals who want to focus on client care - not admin or overhead. You provide the expertise. We handle the rest. Why Join BetterHelp Competitive hourly compensation. $650 Health Benefit Stipend: Eligibility for the Health Benefit Stipend requires a continuous commitment of 30 hours a week No insurance headaches. No clawbacks. No payment delays. We handle everything - you get paid weekly for every session. Ai documentation. Increase Caseloads: 70% of clients use insurance, helping you build and sustain a strong caseload. $500 first client bonus* - Earn when you see your first insurance client within 30 days of applying. $2,000 first month bonus* - Providers licensed in NY, VA, MD, DC, can earn an additional $2k in their first month. Additional Benefits Work from the comfort of home (fully remote) Flexible schedule - you set your own hours. Free access to 390+ CEU courses Free BetterHelp membership for self-care Insurance + cash-pay clients available Additional bonuses & incentives for high performers Zero overhead: No fees are collected from the therapist, ever. Autonomy over clinical decisions Access and connect with our community of over 30,000 therapists We're Looking For LCSW, LPC, LMFT, LMHC, Licensed Professional Counselor, or Psychologist / PsyD Experienced Mental Health Therapist or Counselor with a passion for helping adults, couples, or teens. Requirements: 3+ years of mental health counseling experience Master's or Doctorate in Counseling, Psychology, Social Work, or Marriage & Family Therapy Fully independent license (LCSW, LPC, LMFT, LMHC, etc.) and can provide therapy without supervision. U.S. residency, private workspace, reliable internet, and liability insurance A private and professional environment for conducting sessions. Excellent written communication. Must have professional liability insurance. Reliable Internet connection. Currently residing in the US. NOTE: Unfortunately, if you are an intern or if you require supervision to provide therapy services, you cannot be a provider on BetterHelp at this time. Also, we are unable to accept substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches (unless they have an additional license as a mental health counselor). Experience counseling adults, couples, and/or teens. *The use of the word “bonus” refers to an incentive provided to independent contractors. It does not imply an employment relationship nor entitle any independent contractors to employee benefits. Bonuses vary state to state and are subject to changes and certain requirements must be met to qualify for bonuses.

A technology company focused on sleep fitness is seeking a Lead Counsel for IP. This critical role requires a J.D. degree and 5-10 years of IP experience, with responsibilities including executing a global IP strategy and managing patent applications. The environment is fast-paced and focuses on high standards in innovation. Compensation includes a competitive salary range of $275k to $325k plus equity. If you're passionate about legal practices in the tech sector, this opportunity is for you. #J-18808-Ljbffr

Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection-between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. JOB SUMMARY: Intro to the Crisis Prevention and Response (CPR) Team Our Crisis Response and Prevention team envisions and enables our mission of A World Without Suicide. It is our goal that all of our clients find unwavering support and hope. Rooted in our core values of Connection, Commitment, and Congruence, we strive to transform crises into opportunities for growth and healing. With cutting-edge best practices and compassionate care, our team empowers individuals to seek help fearlessly. Our clients never give up, and neither do we. Together, we are driving the democratization of mental health treatment each and every day. Why is the CPR Team important? Immediate Intervention: Prompt assistance during moments of acute distress or emotional upheaval. Safety and Stabilization: Ensuring the well-being and stability of participants during critical situations. Continuity of Care: Ensuring support during acute moments whilst in treatment ensuring continuity from the group experience to the individual/family experience. Preventing Relapses and Hospitalizations: Reducing the risk of relapses and the need for hospitalizations. Suicide and Self-Harm Prevention: Identifying warning signs and intervening to prevent self-harm or suicide. What does a Crisis Intervention Specialist do? A part time Crisis Intervention Specialist at Charlie Health plays a crucial role in ensuring the safety and stability of our clients during acute mental health crises. They are responsible for immediate screening and intervention when clients exhibit severe emotional distress or harmful behaviors. Crisis Intervention Specialists collaborate with the clinical team to screen risk of highly acute clients, develop crisis intervention plans, de-escalate dysregulated clients, and connect patients with appropriate resources to facilitate their recovery and well-being within the IOP setting. DUTIES & ESSENTIAL JOB FUNCTIONS: Monitors crisis queues for clients receiving individual therapy, family therapy, and participating in group sessions Responds to inbound crisis calls providing real-time risk assessment, de-escalation, and safety planning Screen risk and collaborates on stabilization planning for clients at risk of harm to themselves or others Completes all required documentation in alignment with compliance standards and Charlie Health's best practices Serves as key point of contact for crisis triage during client group sessions in collaboration with Senior Care Coaches and Care Coaches Conducts case consults with Care Team members as needed Supports all Care Team members (i.e., Primary Therapists, Care Coaches, Group Facilitators, etc.) in collaboration regarding the client's care Other care coordination tasks as needed Other tasks and duties as assigned by the Director of Crisis Response and Prevention or the Chief Clinical Officer REQUIREMENTS: Independently licensed clinician Previous experience in crisis preferred Ability to work a minimum of 20 hours per week with flexibility to meet the needs of the team and clients Motivated individual who is passionate about mental health, able to perform in a high-paced environment, and eager to play a formative role in shaping a growing business. Excellent interpersonal and communication skills required. Familiarity with cloud-based communication and relevant software-Gmail, Slack, Dropbox, Zoom, EMR. Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. POSITION CLASSIFICATION: W2 Part-Time The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Note to Colorado applicants: Applications will be accepted and reviewed on a rolling basis. Please note that this role is not available to candidates in Illinois . Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: ******************************************************* Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent *********************** email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

JOB TITLE: CRISIS Mental Health Specialist III (QMHP) SUPERVISOR: Clinical Supervisor PAY GRADE: MHS IV - B12 ($73,900 - $111,600 annually) Exempt - Requires Doctorate or Licensure MHS III - B11 ($67,500 - $101,200 annually) Exempt - Masters Required MHS II - B09 ($56,700 - $82,700 annually) Hourly/ Non-Exempt - Must possess bachelors degree and be enrolled or willing to enroll in a Masters program within 4 months of hire. ( **Hourly Crisis staff receive a shift differential ranging from $1 to $2.50 for working nights and weekends ) *** $5,500 Hiring Bonus!! (2 year Commitment, Staggered-taxed Payout) Community Counseling Solutions provides a team-based Servant Leadership environment! Located in Eastern Oregon with year-round recreation based near the Columbia River and at the base of the Blue Mountains. Big city amenities in rural family-oriented communities. Apply Directly at ********************************** Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we're looking for motivated employees to help us continue our vision! CCS has a benefit package including, but not limited to: Health, dental and vision insurance 6% initial 401K match Potential for tuition reimbursement Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at 50% at the end of the fiscal year) 9 Paid holidays, Community service day Floating holiday & 2 mental health days provided after 1 year introduction Workplace Flexibility schedule options available (work from home hours vary by position & schedule) Exempt employees receive additional admin leave & work from home hours Relocation Benefit of up to $4,000 if moving over 100 miles, $ depending on distance. This is available to be included w/ job offer Student loan forgiveness (NHSC & Public Service) Paid licensure supervision. Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance DESCRIPTION Provides culturally competent and appropriate behavioral health treatment to people served by Community Counseling Solutions. The position provides treatment in accordance with the Oregon Administrative Rules (OAR's) and the mission and values of CCS. This position provides prompt and thorough assessment, evaluation, and intervention via telephone or in person, and provides written and verbal communication where indicated. The position works closely with other involved community partners and is professional in all aspects of service delivery. Additionally, this position assists administration in meeting the behavioral health needs of the community. SUPERVISION Supervision Received This position is supervised by the Crisis Supervisor. Supervision Exercised This position does not supervise other employees. RESPONSIBILITIES Demonstrate ability to assimilate data from a wide range of observations and use various clinical techniques and skills in gathering the client's personal, family, medical, and psychiatric histories. Establish short-term goals with clients, provide follow-up services as needed, and make appropriate/expeditious referrals. Provide home visits and other outreach services to schools and other agencies/providers that are necessary and appropriate. Thoroughly screen referrals to assure proper utilization of Outpatient Services. Promptly and accurately complete clinical records and all collateral forms as necessary and required. Arrange for hospitalization of clients, either on a voluntary or involuntary basis, and thoroughly assess to assure that it is the least restrictive alternative. In facilitating a patient's admission, Crisis Worker must accurately assess for special needs and alert other staff and/or physician to the apparent needs of the patient. Crisis Worker will act expeditiously in assisting police and all community agencies, including hospital staff. Arrange emergency/temporary placement as appropriate. Will work as part of a mental health emergency response team and avail themselves to work various non-traditional work hours covering call-offs when feasible. Cooperate with all referral sources and will provide assistance, directions, and feedback as necessary and appropriate. Provide consultation services to hospital departments and other providers as necessary and appropriate. If varianced, provide clinical services to children, adults and families. This would include but is not limited to screening, assessment, individual and group therapy, consultation, and all other allowed clinical services. Actively participate in joint case planning and coordination with agency employees and relevant agency contractors. Act as a liaison between clients and other agencies. Act as a client advocate when appropriate. Actively participate in group and individual supervision sessions. Work with other staff and community representatives to initiate new programs, reviews, evaluates and revises existing programs as necessary. Perform joint case planning and coordination in areas of behavioral health with other community agencies including but not limited to: schools, group homes, police organizations, district attorney's offices, courts, community clinics and hospitals and other agencies in the Department of Human Services. Provide behavioral health and addiction education, prevention and information to various interest groups. Provide after hours emergency services on a 24 hour, rotating basis to adults. This includes telephone consultation and crisis intervention in the community. If varianced, provides same services to children. If varianced, initiate holds, provide civil commitment investigations, and work with the hospitals, case workers and the state and other individuals/agencies for all individuals in the civil commitment process. Complete all paperwork in a way that is professional, clinically sound and timely as prescribed by the OAR's and other pertinent guidelines. Required to ensure that all paperwork is present, and/or the client record is well maintained. Attend trainings, meetings, conferences, etc. as directed by administration and use the information gathered to benefit the agency and the customers. Assist other clinicians in the facilitation of groups as requested. If varianced, provide intensive children's treatment services. Utilize agency software/computer systems to prepare current client records of treatment and reports as necessary and required. Transports clients as required Administer forms for urinalysis testing (UA's), provide accurate information on the UA's to clients, in some cases observes the UA, and record all pertinent information. Must report all abuse to appropriate legal office, complete all necessary paperwork and investigations, and develop safety plans as required. Other responsibilities as assigned. Requirements QUALIFICATIONS Education and/or Experience MHS IV - Either a doctorate degree from an accredited college in social work, psychology or other human service-related field is required, or a master's degree with accompanying certification as an Licensed Professional Counselor (LPC), a Licensed Clinical Social Worker (LCSW), or a Licensed Marriage and Family Therapist (LMFT). MHS III - Requires a master's degree from an accredited college in social work, psychology or other human service related field. MHS II w/ Variance - Must possess bachelors degree and enrolled or willing to enroll in a Masters program within 4 months of hire. Certifications Must have or be able to obtain certification from the Department of Human Services as a Certified Mental Health Investigator. Must have or be able to obtain Certified Alcohol and Drug Counselor designation or Certified Gambling Addiction Counselor designation. Other Skills and Abilities Must possess, or have the ability to acquire, knowledge of symptoms and challenges faced by people with mental illness and addictions. Must have, or possess the ability to acquire, knowledge about relevant OAR's. Must have the ability to effectively communicate both verbally and in writing and have the ability to work independently and complete all designated tasks and/or assignments in a thorough and timely fashion. Understands the special needs of patients with co-occurring disorders (mental health and substance abuse), and utilizes appropriate assessment and intervention techniques. Must have skills to professionally work with the public and the ability to coordinate services across various agencies and community groups. Must be able to develop cooperative and respectful relationships with clients and their families. Must have knowledge, or the ability to acquire knowledge, about the recovery model. Must possess the ability to represent the interest of the customer and the agency in a favorable light in the community. Must have the ability to work well with teams and other groups of individuals. Must be computer literate and have the ability to type and utilize word processing and other software programs/systems. The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality. CRIMINAL BACKGROUND CHECKS Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380. In addition to a pre-employment background check, each employee, volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract. PERSONAL AUTO INSURANCE Must hold a valid driver's license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings. Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage, and maintain said level of coverage for the duration of employment at CCS. The employee's insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS. PRE HIRE DRUG SCREEN REQUIRED PHYSICAL DEMANDS While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone systems that require find manipulation, grasping, typing and reaching. The employee is also regularly required to sit; talk and hear; use hands and fingers and handle, smell or feel. The employee is occasionally required to stand; walk; reach with hands and arms; stoop; kneel and/or squat when adjusting equipment or retrieving supplies. The employee may occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, distance vision and the ability to adjust focus. When serving in the on-call rotation, employee may be required to perform on less than optimal amounts of sleep. WORK ENVIRONMENT Work is performed in an office environment as well as in the community. The noise level in the office environment is usually moderate, but occasionally one may be exposed to loud noises. The noise in the community, including the homes of customers, is often difficult to predict. Some individuals in this position may be required to drive long distances routinely as a part of their regular job duties. Occasional out of area travel and overnight stays will be required for attendance at meetings and/trainings. However, the employee also will be required to work in the communities, homes and other living environments, of the clients we serve. Handicap access may not be available at all places where this position must go. There are some situations where this position may be required to respond to environments where a client is in crisis. The environments in these situations are difficult to predict and may be in uneven terrain. This position exposes the employee to the everyday risks or discomforts which require normal safety precautions typical of such places as an office. Community Counseling Solutions IS AN EQUAL OPPORTUNITY EMPLOYER MEMBER OF NATIONAL HEALTH SERVICES CORPORATION Salary Description $56,700-$111,600 hrly/slry, depending on education

REPORTS TO: Campus Support Team Supervisor DEPARTMENT: LI Residential CST SCHEDULE: Full-Time / Onsite $1,000 Hiring Incentive AGENCY BACKGROUND: MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst helps more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures, and develop their full potential. PROGRAM BACKGROUND: Enhanced Hard-to-Place (HTP) Group Home program, providing specialized residential services to adolescents, between the ages of 13 to 18, in 2 gender-specific homes, with a maximum capacity of 8 in each house. The group home offers community-based, home-like atmosphere while providing a structured and therapeutic environment to meet the residents' needs. The program is designed for individuals with a history of behavioral difficulties that cannot be successfully maintained in their family home setting, a history of multiple unsuccessful placements, as well as victims of abuse/maltreatment and trauma. The program provides individual, group, and family therapy with 24-hour supervision within a highly structured therapeutic milieu POSITION SUMMARY: Under the supervision of the Enhanced Support Team Supervisor, the Crisis Intervention Specialist supervises clients, provides a safe and secure environment and applies agency-approved methods of behavior modification including the point system, verbal de-escalation techniques, and physical intervention if needed. Shifts assigned may vary and change according to Agency needs. REQUIRED QUALIFICATIONS: High School Diploma or Equivalent or a Bachelor's Degree in a related field. If no Bachelor's degree, 1+ years experience in residential care with children and / or adolescents. Must have and maintain a valid NYS Driver's License with a satisfactory driving record. RESPONSIBILITIES: Maintain a safe and secure environment for clients on campus and in group settings. Respond to crises. Assess situation and make determinations of safest alternative according to TCI protocol. Use verbal de-escalation techniques. Use safe and approved physical interventions, when necessary. Communicate with AOD. Demonstrate knowledge of human development stages. Report behaviors believed to be symptomatic or emotional, physical, or psychological disturbances. Document clients' behaviors and activities in CST/group home log. Complete critical incident reports. Maintain appropriate boundaries. Complete CFTSS documentation for individual and group sessions. BENEFITS/PERKS: • A comprehensive health insurance package including medical, dental and vision plans for you and your family (fulltime required) • 403B retirement benefits • Employer-paid life insurance and long-term disability insurance • Generous paid time off (vacation, personal, 12 paid holidays for fulltime employees, sick leave based on hours worked) • Free employee assistance program through National EAP • Insurance discounts for our staff and their families • Trainings to support professional and personal development • Employee wellness program • Employee recognition activities Hourly Rate: $24.00/Hour Hiring Incentive of $1,000 after 500 worked hours. MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.

Department: H2H Connect Contact Center Reports to: Crisis Shift Supervisor Pay Range: $30.22 - 32.00 Schedule: Full-time; Mornings, Evenings, Overnights, and Weekends Vibrant Emotional Health's groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone. Position Overview: Crisis Counselors provide evidence-informed crisis intervention, suicide prevention, information & referral, and brief supportive counseling to individuals who a designated program in emotional distress, particularly those at high risk for suicidal and/or homicidal thoughts and behaviors. Crisis Counselors interact with clients through SMS text messaging, web chat and/or calls. Duties/Responsibilities: Provide evidence-informed information and referral, brief supportive counseling, crisis intervention and suicide prevention support to callers and/or chat/text visitors who are in emotional distress. Provide follow-up to high-risk callers reporting suicidal and/or homicidal thoughts and behaviors. Participation in at least two Lifeline continuing education webinars per fiscal year. Adhere to policies & procedures for each service offered by the program. Conduct assessments in accordance with program policies & procedures. Utilize resource referral databases to provide information and referral assistance to callers seeking mental health and substance abuse services. Accurately and efficiently document client interactions. Utilize SMS texting, and/or web chat to interact with clients. Other duties as assigned. Required Skills/Abilities: Proficiency with motivational interviewing skills. Active listening skills to establish working alliance with callers and/or chat/text visitors. Efficiency with information-gathering, and problem-solving to facilitate resolution of inquiries. Superior communication skills to convey information clearly and concisely. Ability to maintain professional demeanor when handling crises and other difficult contacts. Efficiency with balancing pace and flow of conversation and call time. Required Qualifications: A bachelor's degree in Psychology, Social Work, Mental Health Counseling, Forensic Psychology, or related field is preferred or 4+ years of experience in lieu of degree. 1+ years' experience working in behavioral health and/or call center. Experience working in behavioral health with call center experience strongly preferred. Fluency in the English language both oral and written. Must be able to attend a 3-week training class without interruptions Physical Requirements: Must be able to remain in a stationary position for at least 50% of the time. Will frequently communicate over video calls with internal and external stakeholders as well as team members. Will constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. We determine base pay through a comprehensive review of skills, experience, education, certifications, geographic location, and other relevant factors. The range listed reflects the compensation parameters for the role and does not represent the full compensation package. A complete overview of compensation and benefits will be provided by the Talent Acquisition team during the hiring process. Full time employees will be eligible for excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, employer paid disability insurance, employer paid life insurance, pre-tax FSA for medical and dependent care, and 401K available. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws. Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from *************** email address.

Who We Are Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity. What You'll Do The primary location for this role is Texas, and will entail frequent (up to 50%) travel throughout the state. Expected schedule requirements are Monday to Friday, 8:00 am - 5:00 pm CT with some weekends for conferences and/or events. As a Provider Engagement Specialist. Behavioral Health you will work collaboratively with providers in markets where Imagine Pediatrics is contracted to further our mission of increasing safe days at home by delivering care for medically complex children. As part of the Network Development team, you will develop and manage positive, long-term relationships with behavioral health facilities and providers serving our population. In addition, you will: What You Bring & How You Qualify First and foremost, you're passionate and committed to reimagining pediatric health care and creating a world where every child with complex medical conditions gets the care and support they deserve. 5+ years in provider engagement, network relations, or healthcare outreach. 2-3+ years leading teams in a fast-paced, metrics-driven environment. Prior leadership experience hiring, mentoring, and managing direct reports. Strong operational management and process improvement skills. Proficiency with CRM and performance dashboards (HubSpot, Tableau, Excel). Excellent communication and leadership presence. Passion for advancing healthcare access for children and families. Bilingual in Spanish highly preferred for this role but not required. What We Offer (Benefits + Perks) The target base salary for this position starts at $75,000 - $90,000 in addition to annual bonus incentive, competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary. We provide these additional benefits and perks: Competitive medical, dental, and vision insurance Healthcare and Dependent Care FSA; Company-funded HSA 401(k) with 4% match, vested 100% from day one Employer-paid short and long-term disability Life insurance at 1x annual salary 20 days PTO + 10 Company Holidays & 2 Floating Holidays Paid new parent leave Additional benefits to be detailed in offer What We Live By We're guided by our five core values: Our Values: Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future. Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments. Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale. Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve. One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward - together. We Value Diversity, Equity, Inclusion and Belonging We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Education (one of the following required): Bachelor's Degree from an accredited 4 year college or university. Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services Benefits Comprehensive medical, dental, and life insurance 401(k) program with company match Company-matched student loan repayment program Short- and long-term disability (STD/LTD) Employee Assistance Program (EAP) Accrued PTO (earn up to 4 weeks in your first year) Opportunities for professional growth and advancement Compensation & Incentives In addition to base hourly pay, our crisis counselors are eligible for the following incentives: + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training. + $1.00/hour - for working a full 40-hour schedule in the workweek post-training Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team. Who We Are Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded “Top Workplace” honors for our strong culture, mission-driven work, and commitment to employee well-being. We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need. Qualifications About the Role As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience. Primary Responsibilities Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance. Build rapport, actively listen, and foster client engagement. Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues. Provide resources, coping strategies, referrals, and safety planning. Intervene appropriately in emergent situations. Maintain accurate, timely, and clinically sound documentation. Multitask effectively while navigating multiple software systems. Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection. What You Can Expect Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment. Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required. Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

If you are mission-driven and want to help the lives of people in your community, we have a place for you on our Team! The Crisis Line Counselor serves as the initial contact for the community and clients in the New Vista healthcare system. This position is responsible for screening incoming calls, chats, and texts for risk, notifying appropriate staff in the event of an emergency, and arranging appointments between clients and staff when indicated. The Crisis Line Counselor acts as a liaison between clients and local/state law enforcement and hospitals in emergency situations. They will also act as a liaison between New Vista staff and other agencies as determined by various agency contracts and agreements. The Crisis Line Counselor responds to calls, chats, and texts from the 988 Suicide and Crisis Lifeline Crisis Line, and all services are provided 24 hours a day, 365 days of the year. A positive team player, the Crisis Line Counselor thinks outside the box and finds a way to connect clients to the right care, promoting a culture of inclusion and participation. The Crisis Line Counselor ensures a critical “no wrong door” approach-that any client is provided a universal gateway to enter any New Vista service. Required Education and Experience High School graduate or equivalent Ability to work a flexible schedule Valid driver's license, reliable operating transportation, and proof of current auto insurance Preferred Education and Experience Experience/education related to mental health, suicide, and/or substance use Bachelor's degree in a behavioral health field (psychology, social work, counseling, etc.) or in a customer-service-related field (communications, marketing, customer service management, public/customer relations, etc.) Experience with customer service, particularly interactions with customers by phone Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Function as the initial point-of-contact for the agency's customers, including scheduling and/or connecting customers to services, providing resources, risk assessment, and/or community linkages Triage all contacts, connecting them to appropriate on-call staff or emergency services and completing documentation As indicated by various contracts and/or agreements held by New Vista, the Crisis Line Counselor will serve as an after-hours contact, taking action steps as defined, which could include contact with service providers from other agencies, providing information/forms as applicable, and notating documentation appropriately Maintain on-call schedules for various New Vista programs and outside agencies as obligated to assist clients, community, and staff in after-hours issues Maintain familiarity with New Vista programs and community resources to provide the best possible service to contacts and clients Provide crisis counseling as the need requires, practicing the least invasive intervention strategy as set forth in the agency's Imminent Risk Policy Initiate Active Rescue when circumstances have been determined to require emergency intervention. Will answer all 988/Lifeline calls, texts, and chat and Helpline crisis calls. Crisis call counselors will provide follow-up response as requested/needed - This includes, but is not limited to: Connecting to the appropriate level of care based on risk Provide safety planning for callers as needed Provide follow-up calls per policy and procedures While we welcome all to apply, there are some position-specific background stipulations that must be met to comply with various regulatory and contractual requirements. New Vista prohibits discrimination and harassment against any applicant, employee, or contractor based on sex, race, color, age, national or ethnic origin, religion, physical disability, mental disability, genetic information, marital status, sexual orientation, gender identity or expression, citizenship, pregnancy or maternity, protected veteran status, or any other basis prohibited by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, working conditions, promotion, termination, layoff, recall, transfer, leaves of absence, wage and salary administration, employee benefits, and training. It is also the company's policy to prohibit all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, encouraged another to complain, participated in an investigation into such complaints, or opposed unlawful discrimination.

For more than 60 years PRS, now HopeLink Behavioral Health, has provided comprehensive and specialized support to individuals and families living with behavioral health challenges or facing a life crisis. We envision a society where hope is universal. Through access to quality behavioral health, crisis intervention, and suicide intervention services we foster an inclusive community in which everyone can attain wellness and a genuine sense of belonging. SUMMARY STATEMENT OF POSITION: Crisis Worker's provide emotional support to persons and families who are in crisis via the telephone, text message or online chat. The Full-Time Crisis Worker will be scheduled 40 hours per week. The Part-Time Crisis Worker will be scheduled WHAT WE OFFER: Meaningful Work: Make a real difference in the lives of others. Competitive Salary: $18 - $21 per hour Comprehensive Benefits: Medical, Dental, Vision, FSA, 403b Retirement plan with match; 12 paid holidays; PTO and sick time; birthday leave; employee assistance program; tuition reimbursement. Fully Remote Supportive Environment: Join a dedicated team committed to providing high-quality care. SCHEDULE & LOCATION: 3 shifts available: Mornings, Evenings, and Overnights *Morning and evening shifts' priority* Remote PRIMARY DUTIES: Respond to crisis contacts (phone, text or chat): greeting clients, using active listening, and establishing rapport by being accepting, empathetic, objective, non-judgmental, non-directive, and responsive to the feelings of the callers or texter. Explore the person in crisis experiences and feelings using feeling oriented, responsive language; following established protocols; identifying warning signs; and assessing the degree of safety and risk. Provide confidential contacts and ensure that any information shared by the person in crisis is kept confidential. Provide referrals to appropriate resources; engage 9-1-1 for emergency medical treatment and/or police intervention, using required assessments and policy guidance. Accurately document crisis contact interactions in correct contact reports. Participate in educational opportunities provided by and through HopeLink to stay current on job-related knowledge; a minimum of 5 hours of refresher training post initial 120+-hour training is . Complete administrative tasks as assigned by the Shift Supervisor. ESSENTIAL COMPETENCIES: Adaptability to changes in environment and situations Strong and effective communication skills, ability to speak clearly and easily understood via the phone and online Dependability with attendance and punctuality guidelines Interpersonal relationship skills by maintaining confidentiality and dignity of self and others Professionalism by following through with commitments and treating others with respect Teamwork and contributes to building a positive team, gives and welcomes feedback QUALIFICATIONS: Must have successfully completed mandatory 120+-hour HopeLink Crisis Services Crisis Worker Training. Computer experience and proficient typing skills. Ability to remain alert on scheduled shifts; experience working swing shifts preferred for overnight positions. Demonstrated knowledge and ability to make sound decisions under pressure. Understanding of confidentiality and privacy issues within a crisis center program. High degree of empathy toward the people we serve and demonstrated knowledge of distress tolerance and coping skills. PERFORMANCE EXPECTATIONS: Respond to crisis contacts in a professional manner following established protocols. Maintain the confidentiality and privacy of information provided by persons in crisis. Respond to clients in way that is accepting, empathetic, objective, non-judgmental, non-directive and responsive to the feelings of callers. Adhere to the assigned shift schedule and follow program procedures when requesting coverage for an assigned shift. Complete contact reports for each interaction by the end of each contact. Attend and participate in scheduled staff meetings and supervision. Fulfill the required minimum of at least 5 hours of refresher training post initial 120+-hour training. The above statements reflect the usual responsibilities and principal functions of the position and shall not be construed as a complete description of all the work requirements that may be inherent or added to the position. Ready to Join Our Mission? If you're passionate about helping people achieve mental wellness, we encourage you to apply! HopeLink Behavioral Health is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion. 'Where Hope Meets Help.' We are unable to hire in the following states: California, Illinois, Massachusetts, Michigan, New York, North Dakota, Ohio, Oregon, Washington, Wyoming

The Behavioral Health Specialist (Licensed Clinical Social Work (LCSW), Licensed Professional Counselor (LPC), and/or Psychologist) will be an integral member of the NHCLV multidisciplinary team to provide mental health treatment for patients in the Integrated Behavioral Health program at NHCLV. The Behavioral Health Specialist educates patients about mental illness through the use of psychoeducation and provides mental health counseling within individual, family, couples, and group counseling settings. The Behavioral Health Specialist works closely with the primary care provider, behavioral health care managers, integrated behavioral health care navigators, and a consulting psychiatrist to revise the wellness/treatment plan when patients are not improving, and offer alternatives as needed to support treatment. The Behavioral Health Specialist will evaluate, assess, and support the patient in the office, their home, and community as needed. The Behavioral Health Specialist will utilize patient centered, family focused therapy using a variety of treatment modalities such as Cognitive Behavioral Therapy (CBT) and Solution Focused therapy. QUALIFICATIONS Master's degree in social work, psychology, human services, or related field. Licensed in the state of Pennsylvania. At least two years of experience as a Behavioral Health Specialist (LCSW, LPC, and/or Psychologist). Minimum two years of counseling related experience. Capacity to work with families in a confidential, respectful, caring, professional manner. Competency in Spanish Language ability (spoken/written) preferred. Strong communication skills both verbal and written. Adequate computer skills required (MS Office, web based software, and some knowledge of electronic health records system). Must have strong interpersonal skills. Excellent organizational skills needed. Must be able to work independently and as part of a team. Valid driver's license and car that is insured is required. WORKING CONDITIONS Hours of Operation: Between 7:30am - 8:00pm as scheduled based on patient needs. Evening and weekend hours possible. Full-time, salaried exempt position with occasional evening meetings and regular evening clinical hours expected but not greater than 3 days per week; rotating weekend hours required not to exceed 2 weekends per month. Clinician shall share call and coverage obligations on a substantially equal basis with the other Clinician-employees of the Corporation. Other: Off-site work at other program sites and patient homes. Out-of-town and overnight trips possible PA Criminal Clearance, PA Child Abuse Clearance and FBI dated from within the past year. A credit history is needed for any role who directly handles agency funds. MMR, Varicella, Tdap, Tuberculosis (2 PPDs or QuantiFERON TB Gold), Hepatitis B, Influenza and Covid Vaccinations. Other credentialing requirements may be required depending on the role.

It's an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances. Job Summary: The Behavioral Health Specialist is responsible for managing incoming prior authorization and inpatient admission requests for behavioral health services. This role involves reviewing submissions, gathering clinical documentation from providers, verifying member eligibility, and entering information into the Jiva system. The specialist ensures requests are routed appropriately to the clinical team, communicates determinations, resolves escalated issues, and collaborates closely with behavioral health clinicians to support timely and accurate decision-making. Our Investment in You: · Full-time remote work · Competitive salaries · Excellent benefits Key Functions/Responsibilities: · Manages and prioritizes incoming behavioral health authorization and inpatient admission requests; processes designated services in accordance with departmental protocols and routes cases appropriately to the behavioral health clinical team. · Verifies member eligibility and enters all required data into the Jiva system with accuracy and efficiency to ensure compliance with turnaround time standards. · Communicates with healthcare providers to request, clarify, or follow up on clinical information necessary for authorization determinations. · Oversees incoming requests received through Jiva, fax, and email, ensuring accurate data entry and consistent adherence to established workflows and quality standards. · Consistently meets or exceeds productivity benchmarks while maintaining compliance with regulatory and internal turnaround time requirements. · Notifies providers of authorization decisions, addresses escalated provider inquiries, and ensures clear, professional, and timely communication at all times. · Collaborates with internal departments to enhance understanding of the authorization process and maintains up-to-date knowledge of departmental policies, procedures, and system functionalities. · Actively participates in team functions, including case triage, shared inbox and voicemail management, and department meetings. Supervision Exercised: · None Supervision Received: · Direct supervision weekly Qualifications: Education Required: · Associate's Degree in Healthcare, Nursing, Social Work or related area, or the equivalent combination of training and experience is required. Education Preferred: · Knowledge of medical terminology. Experience Required: · A minimum of 2 years of experience in a high-volume healthcare office, hospital administration, data entry office, or customer service call center. Experience Preferred/Desirable: · Familiarity with Jiva, FACETS, or other healthcare databases. · Experience working in health plan utilization or claims processing. · Previous customer service experience is desirable. · Behavioral Health experience. Required Licensure, Certification or Conditions of Employment: · Pre-employment background check Competencies, Skills, and Attributes: · Proven ability to prioritize and manage multiple tasks in a fast-paced environment while meeting deadlines. · Capacity to process high volumes of requests accurately. · Excellent listening, verbal, and written communication skills and a strong customer service focus · Teamwork and collaboration skills. · Proficiency in Microsoft Office products. Working Conditions and Physical Effort: · Regular and reliable attendance is an essential function of the position. · Flexibility to work overtime during peak periods. · Position is fully remote, with no or very limited physical effort needed and minimal exposure to physical hazards. Compensation Range $23.08 - $32.45 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensure as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, WellSense offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Note: This range is based on Boston-area data, and is subject to modification based on geographic location. About WellSense WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees Required Skills Strong knowledge of behavioral health conditions, treatments, and best practices Excellent assessment and care planning abilities Superior communication and interpersonal skills Case management expertise Knowledge of healthcare systems and insurance processes Proficiency in documentation and electronic health record systems Crisis intervention capabilities Cultural competence and sensitivity Ability to work collaboratively in multidisciplinary teams Strong organizational and time management skills Proficiency in data collection and analysis for quality improvement Knowledge of relevant regulations and compliance requirements Problem-solving and critical thinking abilities Advocacy skills for patient needs Familiarity with community resources and referral processes

Where New Paths Begin Our Summit County office are currently looking for qualified individuals to fill full-time IHBT Behavioral Health Specialist positions who are available to serve our clients during the hours of 12 pm- 8 pm. Candidates must have at minimum, a high school diploma, 3+ years of relevant experience and a valid driver's license with good driving record. Small Caseloads for focused, impactful care Evidence-based programming 3,000 sign on bonus $150 weekly on call bonus See why it is GREAT to be a community-based specialist Essential Functions: Monitor client symptoms as well as response to treatment; communicate changes with treatment team to ensure immediate and appropriate interventions Develop and maintain a service relationship with client, family, and caregivers to provide them support as appropriate. Coordinate community resources including school, referral sources and outpatient behavioral health providers to ensure continuity of care; acts as an advocate for the client as needed. Provide crisis intervention consultation in times of emergencies for coordination and assistance in crisis management and stabilization as needed. Facilitate appointments to ensure overall physical well-being including basic, mental health and substance use needs. Review Diagnostic Evaluation and additional assessments, to aid in the ongoing development and implementation of a client's individualized treatment plan (ITP). Attend and participate in agency/ team/clinical meetings, including mandatory trainings, and treatment coordination. Perform related administrative responsibilities; maintain client information, reports, records, and other documents; respond timely to emails and phone calls; attend and participate in various trainings and meetings; communicate with other agencies, departments, and vendors regarding required paperwork, contract compliance and consult with other county agencies and/or supportive services as necessary. Accurately and promptly, document and maintain the confidentiality of client and family interactions including, legal, financial, and clinical documentation within agency guidelines. Meet with Supervisor for weekly supervision. Maintain ongoing frequent contact with other assigned OhioGuidestone professionals, parents or outside agency professionals assigned to case. Promote an inclusive work environment and present the Agency in the most positive light with all internal and external contacts. Exhibit positivity, flexibility and a willingness to take on new responsibilities as requested or required. * Therapeutic Behavioral Service (TBS) service activities include, but are not limited to the following: (a) Consultation with a licensed practitioner or an eligible provider, to assist with the individual's needs and service planning for individualized supports or care coordination of healthcare, behavioral healthcare, and non-healthcare services and development of a treatment plan; (b) Referral and linkage to other healthcare, behavioral healthcare, and non-healthcare services to avoid more restrictive levels of treatment; (c) Interventions using evidence-based techniques; (d) Identification of strategies or treatment options; (e) Restoration of social skills and daily functioning; and, (f) Crisis prevention and amelioration. Education/Experience: High school diploma or equivalent Three years relevant experience and able to demonstrate competencies in basic behavioral health skills, for example: understanding of human behavior, mental illness, psychiatric symptoms, and impact on functioning and behavior; understanding how to therapeutically engage a mentally ill person, concepts of recovery/resiliency understanding of the mental health system; de-escalation techniques Understanding of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of emotional and mental dysfunctions. Understanding of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, and cultures and their history and origins. Relevant experience or course of study in behavioral healthcare helpful Qualifications: Mission driven; strong desire to make an impact Ability to customarily and regularly exercise discretion and good professional judgment Effective interpersonal skills; able to speak effectively with individuals and/or groups of people Flexible; able to work days, evenings, and/or weekends, as desired to meet the needs of clients Strong organizational skills; able to handle multiple priorities with strict attention to detail and perform work independently Ability to maintain relevant, timely documentation as required. Computer literacy skills, including Windows applications, Microsoft Office Suite, and electronic health records, etc. Able to provide services in the community and client homes, which may include facilities with multiple levels Successfully meet all pre-employment background requirements Benefits include: Free CEU trainings Competitive medical benefits including a low cost monthly premium option for employee or employee + children! 7 paid holidays plus 3 floating holidays Flexible work schedules to support work/life balance Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations 401(k) with employer match option Employment Assistance Program (EAP) Mileage reimbursement Free licensure supervision Recognition and rewards At OhioGuidestone we care about the health and safety of our employees. OhioGuidestone requires applicants to complete a pre-employment screening process upon receipt of an offer of employment. We require and cover the cost of fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made. Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings. We believe that fostering a workforce that reflects diverse backgrounds, experiences, and perspectives strengthens our organization. Embracing diversity not only promotes a culture of respect and belonging, but it also enhances creativity, innovation, and problem-solving, ultimately contributing to our collective success.

The Clinical Specialist reports to the Assistant Manager, Medical Management and provides clinical decision-making support and community resource coordination in support of Community Health Options Medical Management approach. This balances advocacy for the individual based on benefit design with stewardship for the entire individual and group membership through effective utilization management strategies. The incumbent supports Medical Management operational needs to ensure effective and efficient program coordination across the health continuum. The Clinical Specialist employs critical thinking skills to effectively manage complex medical and behavioral health presentations. This individual is nimble and consistently demonstrates ability to swiftly adapt and flex work assignments based on daily operational priorities to include appropriate referrals to coordinate Member-centric services. Responsible primarily for performing medical necessity reviews for appropriateness of authorization of behavioral health care services (IP/OP/PHP/IOP etc.) and medical necessity reviews of some medical services such as imaging and other outpatient medical services. Remote work is required. Must provide sufficient internet bandwidth to meet system operational needs and have a home office environment that protects the privacy and integrity of confidential information. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES * Consistently exhibits behavior and communication skills that demonstrate Health Options commitment to superior customer service. * Efficiently coordinates medical services to facilitate Members receiving the right care, at the right time, in the right setting. * Using approved evidence-based clinical criteria, reviews requests to determine if submitted clinical documentation supports medical necessity. * Consults with or refers case to Medical Director for complex clinical presentation or medical necessity review. * Appropriately identifies and refers cases to claim operations queue (i.e., subrogation, coordination of benefits, clinical research). * Collaborates with the Care Management Team and ensures appropriate referrals are placed. * Establishes relationships with local providers, health care organizations discharge planners/coordinators, and community resources, as applicable. * Complete accurate and timely documentation according to established policies and procedures. * Participates in quality improvement activities and professional development such as Interrater Reliability (IRR). * Consistently references approved resources and follows established department procedures and workflows. * Maintains confidentiality in all aspects of Member and proprietary company information. * Ability to effectively deescalate Member and provider emotionally charged situations. * Ability to maintain production levels and quality standards with minimal direct supervision. * Performs additional duties as assigned. JOB SPECIFIC KEY COMPETENCIES (KSAs) * Proficient in English with verbal, written, interpersonal and public communications. * Proficient with Microsoft Office products, typing proficiency, and ability to maintain accurate and timely completion of clinical documentation. DIVERSITY, EQUITY, AND INCLUSION STATEMENT Community Health Options is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion (DEI). Our human capital is the single most valuable asset we have. The collective sum of individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent our employees invest in their work represents a significant part of not only our culture, but our reputation and achievement as well. Community Health Options DEI initiatives are applicable, but not limited to, our practices and policies on recruitment and selection; compensation and benefits; professional development, and training; promotions; transfers; social and recreational programs, and the ongoing development of a work environment built upon the premise of DEI, which encourages and enforces: * Respectful, open communication and cooperation between all employees. * Teamwork and participation, encouraging the representation of all groups and employee perspectives. * Balanced approach to work culture through flexible schedules to accommodate varying needs of our people. * Employer and employee contributions to the communities we serve to promote a greater understanding and respect for each other. QUALIFICATIONS AND CORE REQUIREMENTS * Completion of an accredited registered nursing (RN) or licensed practical nursing (LPN) degree program * Minimum of one (1) year of experience in Utilization Management/Utilization Review * Minimum of two (2) years of behavioral health clinical experience required. * Current, unrestricted Maine Registered Nurse license (RN) or compact state RN license or Maine Licensed Practical Nurse (LPN) license or compact state LPN license required. * Change resiliency. * Experience with MCG Guidelines required. #LI-Remote

Become an Assembler! If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity. What You Will Do Enter and verify patient demographics, insurance details, and charges for accuracy. Review documentation to ensure services are billable and meet payer requirements. Apply appropriate CPT, HCPCS, and ICD-10 codes based on documentation. Ensure timely and compliant submission of claims to payers. Identify and correct errors to minimize claim rejections and denials. Monitor and address charge entry-related rejections or edits in billing systems. Communicate with internal teams to resolve charge discrepancies. Assist with claim resubmissions and billing-related inquiries as needed. Maintain data integrity and confidentiality per HIPAA guidelines. Reconcile daily charge entry logs to confirm all services are captured. Other tasks as needed. What it Takes to Join the Family Minimum of two years' experience in behavioral health billing or related field required. Including EMR/EHR knowledge (Kipu, BestNotes, highly preferred). Experience in CPT, HCPCS and ICD-10 coding. Ability to manage critical deadlines and keen attention to detail. Escalate any discrepancies to management. Excellent verbal and written communication skills Must be resourceful, persistent and possess excellent problem resolution skills. Proficient in Microsoft Office Ability to function well in a fast-paced and at times stressful environment. Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times. Why Assembly? Be part of something special! We are growing both organically and through acquisitions. Career growth - your next role with Assembly might not be created yet and we are waiting for your help to chart the way! Ongoing training and development programs. An environment that values transparency Competitive Benefit Packages available, Paid Holidays, and Paid Time Off to enjoy your time away from the office. This is a full-time, non-exempt position reporting to the Billing Manager. The compensation range for this position is $24 - $25 per hour. Salary Range$24-$25 USD Compensation for this role is based on a variety of factors, including but not limited to, skills, experience, qualifications, location, and applicable employment laws. The expected salary range for this position reflects these considerations and may vary accordingly. In addition to base pay, eligible employees may have the opportunity to participate in company bonus programs. We also offer a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, and more. All official recruitment communications from Assembly Health will originate from an @assembly.health email address. Candidates are encouraged to carefully verify sender domains and remain vigilant against potential impersonation attempts. Communications from any other domain should be considered unauthorized.