Crisis workers offer information or counseling when a person is in a crisis, be it mental or behavioral health issues. They answer calls for a crisis hotline, where they may conduct an intervention or offer safety planning.
Their primary duties and responsibilities are to provide assessments and counseling for those in need. Clients include people who might be at risk of self-harm, suffer from drug addiction, have survived extreme trauma, or are grieving or bereaving. Others may include understanding their client's mental state; providing treatment or referrals; providing group, individual, or family counseling in a safe setting; and advocating on behalf of their client. To become a crisis worker, applicants need a bachelor's or master's degree in social work, psychology, or a related field. Some states have required or optional certification programs which may enhance the career opportunities.
With this responsibility comes generous rewards. The average hourly pay for this position is $16.71, which amounts to $34,757 annually. The career is expected to grow substantially in the near future and create new opportunities across the United States.