Find The Best Crisis Worker Jobs For You

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Average Salary
$33,533
Average Salary
Job Growth Rate
11%
Job Growth Rate
Job Openings
46,513
Job Openings

Crisis Worker Careers

Crisis workers offer information or counseling when a person is in a crisis, be it mental or behavioral health issues. They answer calls for a crisis hotline, where they may conduct an intervention or offer safety planning.

Their primary duties and responsibilities are to provide assessments and counseling for those in need. Clients include people who might be at risk of self-harm, suffer from drug addiction, have survived extreme trauma, or are grieving or bereaving. Others may include understanding their client's mental state; providing treatment or referrals; providing group, individual, or family counseling in a safe setting; and advocating on behalf of their client. To become a crisis worker, applicants need a bachelor's or master's degree in social work, psychology, or a related field. Some states have required or optional certification programs which may enhance the career opportunities.

With this responsibility comes generous rewards. The average hourly pay for this position is $16.71, which amounts to $34,757 annually. The career is expected to grow substantially in the near future and create new opportunities across the United States.

There is more than meets the eye when it comes to being a crisis worker. For example, did you know that they make an average of $16.12 an hour? That's $33,533 a year!

Between 2018 and 2028, the career is expected to grow 11% and produce 81,200 job opportunities across the U.S.

What Does a Crisis Worker Do

There are certain skills that many crisis workers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed emotional skills, communication skills and interpersonal skills.

When it comes to the most important skills required to be a crisis worker, we found that a lot of resumes listed 19.4% of crisis workers included crisis intervention, while 11.4% of resumes included mental health, and 10.6% of resumes included on-call. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the crisis worker job title. But what industry to start with? Most crisis workers actually find jobs in the health care and non profits industries.

How To Become a Crisis Worker

If you're interested in becoming a crisis worker, one of the first things to consider is how much education you need. We've determined that 57.7% of crisis workers have a bachelor's degree. In terms of higher education levels, we found that 21.4% of crisis workers have master's degrees. Even though most crisis workers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a crisis worker. When we researched the most common majors for a crisis worker, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on crisis worker resumes include associate degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a crisis worker. In fact, many crisis worker jobs require experience in a role such as internship. Meanwhile, many crisis workers also have previous career experience in roles such as case manager or social worker.

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Average Salary
$33,533
Average Salary
Job Growth Rate
11%
Job Growth Rate
Job Openings
46,513
Job Openings

Crisis Worker Career Paths

Top Careers Before Crisis Worker

Top Careers After Crisis Worker

Therapist
12.3 %

Crisis Worker Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Crisis Worker

Crisis Workers in America make an average salary of $33,533 per year or $16 per hour. The top 10 percent makes over $39,000 per year, while the bottom 10 percent under $28,000 per year.
Average Salary
$33,533
Find Your Salary Estimate
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Best Paying Cities

City
ascdesc
Average Salarydesc
Torrington, CT
Salary Range32k - 53k$42k$41,827
Oakton, VA
Salary Range25k - 40k$32k$32,239
Madison, WI
Salary Range25k - 36k$31k$30,854
$25k
$53k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Crisis Worker (CSW, Lcsw, Cmhc, or Acmhc)-Hmhi Mobile Crisis Outreach Team (Mcot)
Crisis Worker (CSW, Lcsw, Cmhc, or Acmhc)-Hmhi Mobile Crisis Outreach Team (Mcot)
University of Utah
University of Utah
06/28/2021
06/28/2021
$12,00006/28/2021
$12,000
Crisis Worker (598)
Crisis Worker (598)
Access Services
Access Services
06/25/2021
06/25/2021
$36,52306/25/2021
$36,523
Crisis Worker (CSW, Lcsw, Cmhc, or Acmhc)-Safeut Text Line
Crisis Worker (CSW, Lcsw, Cmhc, or Acmhc)-Safeut Text Line
University of Utah Health
University of Utah Health
06/23/2021
06/23/2021
$12,00006/23/2021
$12,000
Crisis Worker I
Crisis Worker I
Resources for Human Development, Inc.
Resources for Human Development, Inc.
06/16/2021
06/16/2021
$37,52406/16/2021
$37,524
Crisis Worker (CSW, Lcsw, Cmhc, or Acmhc)-Utah Crisis Line
Crisis Worker (CSW, Lcsw, Cmhc, or Acmhc)-Utah Crisis Line
University of Utah Medical Group
University of Utah Medical Group
06/11/2021
06/11/2021
$12,00006/11/2021
$12,000
See More Recent Salaries

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Crisis Worker Demographics

Gender

female

70.2 %

male

25.3 %

unknown

4.5 %

Ethnicity

White

75.5 %

Hispanic or Latino

12.8 %

Black or African American

6.1 %

Foreign Languages Spoken

Spanish

68.4 %

French

10.5 %

Italian

5.3 %
See More Demographics

Crisis Worker Education

Majors

Degrees

Bachelors

57.7 %

Masters

21.4 %

Associate

9.7 %

Top Colleges for Crisis Workers

1. California State University - Long Beach

Long Beach, CA • Private

In-State Tuition
$6,798
Enrollment
31,503

2. Hunter College of the City University of New York

New York, NY • Private

In-State Tuition
$7,182
Enrollment
16,205

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

4. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

5. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

6. University of North Carolina at Chapel Hill

Chapel Hill, NC • Private

In-State Tuition
$8,987
Enrollment
18,946

7. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

8. SUNY at Albany

Albany, NY • Private

In-State Tuition
$10,011
Enrollment
13,434

9. San Jose State University

San Jose, CA • Private

In-State Tuition
$7,796
Enrollment
27,125

10. Columbia University in the City of New York

New York, NY • Private

In-State Tuition
$59,430
Enrollment
8,216
See More Education Info

Online Courses For Crisis Worker That You May Like

Disaster, Crisis, and Emergency Preparedness Communication
coursera

This course will introduce you to basic concepts of emergency management, planning, and crisis risk communication. You will understand the definitions of and operational challenges associated with disasters and public health emergencies. You will identify important components of risk communication, and you will identify and evaluate the ways social characteristics shape vulnerabilities to crises and health outcomes. In completing this course, you will begin to learn about the nature of different...

Crisis Resource Management
edX (Global)

Research suggests that lack of crisis resource management skills in the healthcare profession result in at least 100,000 deaths annually in the United States alone. This course will arm you with the critical skills to effectively make decisions and manage teams in a crisis situation, especially teams of strangers—a common occurrence for many health workers dealing with the COVID-19 pandemic. The course provides real-life examples and simulations for medical professionals to practice these...

Certificate in Violence Prevention and Awareness
ed2go

(13 contact hours) Designed for medical professionals, this online course offers important insights into the signs of violence that may be presented by patients in a healthcare setting...

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Full Time
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Top Skills For a Crisis Worker

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 19.4% of crisis workers listed crisis intervention on their resume, but soft skills such as emotional skills and communication skills are important as well.

  • Crisis Intervention, 19.4%
  • Mental Health, 11.4%
  • On-Call, 10.6%
  • Treatment Plans, 8.4%
  • Emergency, 8.3%
  • Other Skills, 41.9%
  • See All Crisis Worker Skills

Best States For a Crisis Worker

Some places are better than others when it comes to starting a career as a crisis worker. The best states for people in this position are New Jersey, Washington, New York, and Oregon. Crisis workers make the most in New Jersey with an average salary of $52,324. Whereas in Washington and New York, they would average $51,012 and $50,350, respectively. While crisis workers would only make an average of $45,673 in Oregon, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New Jersey

Total Crisis Worker Jobs:
867
Highest 10% Earn:
$81,000
Location Quotient:
3.4
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Washington

Total Crisis Worker Jobs:
0
Highest 10% Earn:
$81,000
Location Quotient:
0
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. New York

Total Crisis Worker Jobs:
0
Highest 10% Earn:
$78,000
Location Quotient:
0
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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How Do Crisis Worker Rate Their Jobs?

Zippia Official Logo

4.0

Incredibly meaningful work!December 2019

4.0

Zippia Official LogoIncredibly meaningful work!December 2019

What do you like the most about working as Crisis Worker?

You make a positive difference every single day. If you're looking for meaningful work, this is it! Show More

What do you NOT like?

Sometimes you can't help everyone, or the people you do help have tragic & heartbreaking stories. Being exposed to this every day can definitely be draining, so you definitely need an outlet to blow off steam. Show More

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Top Crisis Worker Employers

1. WMMHC
3.7
Avg. Salary: 
$36,372
Crisis Workers Hired: 
25+
2. Crisis & Counseling Centers
2.9
Avg. Salary: 
$36,066
Crisis Workers Hired: 
20+
3. Hope House For The Multiple-Handicapped
3.3
Avg. Salary: 
$33,773
Crisis Workers Hired: 
15+
4. Sweetser
3.5
Avg. Salary: 
$35,557
Crisis Workers Hired: 
12+
5. Integrated Service Management
4.1
Avg. Salary: 
$32,694
Crisis Workers Hired: 
12+
6. Bergen County Crisis Intrvntn
4.0
Avg. Salary: 
$34,675
Crisis Workers Hired: 
10+

Crisis Worker Videos

Updated October 2, 2020