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Critical Care Unit Manager skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical critical care unit manager skills. We ranked the top skills for critical care unit managers based on the percentage of resumes they appeared on. For example, 34.6% of critical care unit manager resumes contained patients as a skill. Continue reading to find out what skills a critical care unit manager needs to be successful in the workplace.

15 critical care unit manager skills for your resume and career

1. Patients

Here's how critical care unit managers use patients:
  • Minnesota-based start-up organization committed to the design and manufacture of resuscitation systems for cardiac arrest patients.
  • Conducted follow-up phone interviews on recently discharged patients.

2. Acls

Here's how critical care unit managers use acls:
  • Set and achieved goal of entire staff certification in ACLS and EKG interpretation.
  • Skilled in bedside monitoring, 12-lead EKG, ventilator, chest tube removal, ACLS, internal and external pacemaker monitoring.

3. ICU

ICU means intensive care units. It also has a name known as the critical care unit or intensive therapy unit. The ICU handles patients experiencing acute diseases or severe injuries that need specialized treatment procedures by specific professionals.

Here's how critical care unit managers use icu:
  • Identify staffing and scheduling issues in the ICU including 11.4 FTE overage of nurses and overuse of PTO/vacation.
  • Impacted budget by decreasing salary cost by over $50,000/month for over 6 months in ICU unit alone.

4. Quality Patient Care

Here's how critical care unit managers use quality patient care:
  • Collaborated with physicians and ancillary staff to ensure multidisciplinary, efficient, high quality patient care was delivered.
  • Coordinated time-sensitive nursing efforts to ensure effective, high quality patient care.

5. Patient Satisfaction

Here's how critical care unit managers use patient satisfaction:
  • Coordinated and participated in multidisciplinary forums to discuss patient needs and develop strategies to improve patient satisfaction and best discharge plan.
  • Awarded certificate for organizing a patient satisfaction committee that substantially improved patient satisfaction scores and improved employee morale and satisfaction.

6. Quality Improvement

Quality improvement (QA) is a systematic approach to eliminate or reduce rework, wastes, and losses in the production process. It is part of quality management, which aims to increase the ability to meet quality requirements. It manages change and uses data for making decisions to improve policies, programs, and results.

Here's how critical care unit managers use quality improvement:
  • Participated in organizational and unit-based quality improvement activities.
  • Assisted in quality improvement activities to promote teamwork and collaboration and developed departmental work process so team members work cohesively.

7. Patient Outcomes

Here's how critical care unit managers use patient outcomes:
  • Implemented physician instructions, continually performing assessments with appropriate nursing interventions and reviews of patient outcomes.

8. EKG

Here's how critical care unit managers use ekg:
  • Performed weekly/monthly audits involving EKG's, absenteeism, customer complaints, restraint use, and blood product administration.
  • Trained in interpretation of EKG results.

9. Professional Growth

Professional growth refers to gaining more skills and work knowledge that helps you reach an objective in your career. This can be achieved by learning to earn/maintain professional credentials like academic degrees, formal projects, attending conferences, and utilising informal learning opportunities. This gives one candidate a better chance to distinguish themselves over others.

Here's how critical care unit managers use professional growth:
  • Developed subordinates war readiness skills and leadership and professional growth.

10. CCRN

Here's how critical care unit managers use ccrn:
  • Promoted and obtained all CCRN staff for 3 years.
  • Received Certification in Adult Critical Care Nursing (CCRN).

11. Social Work

Here's how critical care unit managers use social work:
  • Worked with medical/social worker and director of nursing, toward the development of ethical standards for Lake View Hospital.
  • Collaborate with nursing, social work, activities, dietary, and medical director to establish and maintain care.

12. Resuscitation

Here's how critical care unit managers use resuscitation:
  • Utilized BCLS and NRP skills to intervene during life threatening crisis and cardiopulmonary resuscitation of clients.
  • Attended high risk deliveries with team approach for neonatal resuscitation.

13. Direct Patient Care

Here's how critical care unit managers use direct patient care:
  • Provide direct patient care in NICU and PICU.
  • Provided direct patient care in Emergency Room, Medical-Surgical and Telemetry settings.

14. Clinical Operations

Clinical operations caters to the administration of the drug development process by ensuring there is proper planning, appropriate conduct through the process, safety of patients and use of quality data. It also encompasses facilitating effective communication between the different study sites and sponsors of the drug process.

Here's how critical care unit managers use clinical operations:
  • Coordinate daily clinical operations, monitoring staff assignments and ensuring seamless service to clinic patients
  • Coordinated unit/area clinical operations with other departmental disciplines.

15. Service Line

A service line refers to a marked area/line either indoor or outdoors indicating where services are to be received in a given environment usually in public places. In tennis or badminton, it refers to a marked area on the playing court where the ball must be served and if not served on this area, the serving is rendered null.

Here's how critical care unit managers use service line:
  • Managed 3 departments in the critical care service line: Intensive Care, Progressive Care, and Telemetry.
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List of critical care unit manager skills to add to your resume

Critical Care Unit Manager Skills

The most important skills for a critical care unit manager resume and required skills for a critical care unit manager to have include:

  • Patients
  • Acls
  • ICU
  • Quality Patient Care
  • Patient Satisfaction
  • Quality Improvement
  • Patient Outcomes
  • EKG
  • Professional Growth
  • CCRN
  • Social Work
  • Resuscitation
  • Direct Patient Care
  • Clinical Operations
  • Service Line
  • Staff Development
  • IV
  • EMR
  • Catheter
  • Intubation
  • FTE
  • Physician Orders
  • CNO
  • Medicaid

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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