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Cross Creek jobs in Richmond, VA

- 26 jobs
  • Part-Time Floral Support & Customer Care Representative

    Cross Creek Nursery 3.7company rating

    Cross Creek Nursery job in Manchester, VA

    Schedule: 2-3 days per week, 8:00 AM - 5:00 PM Availability: Must be available Saturdays; additional hours required during peak floral holidays (Christmas, Valentine's Day, Mother's Day, Thanksgiving). About the Opportunity Our floral department is looking for a friendly, detail-oriented individual to help provide exceptional customer service and behind-the-scenes support. As a Floral Support & Customer Care Representative, you'll play a key role in assisting customers with orders, ensuring accuracy, and coordinating with our delivery team to help every bouquet arrive on time and beautifully presented. This position is ideal for someone who enjoys interacting with customers, thrives in a busy environment, and has strong organizational skills. What You'll Do Greet customers over the phone and assist with placing floral orders. Handle daily phone and email inquiries related to floral products, deliveries, and special requests. Communicate with delivery drivers to confirm order details and ensure timely deliveries. Provide support to other departments when needed by answering overflow calls. Prepare invoices, file paperwork, and maintain organized floral department records. Assist with reconciliation of floral statements and outgoing billing. Lend a hand during high-volume floral holidays, including extended shifts. What We're Looking For Previous experience in customer service, retail, or office administration preferred. Excellent verbal and written communication skills. Strong attention to detail and ability to multitask effectively. Self-motivated and comfortable working both independently and as part of a team. Positive, courteous, and professional demeanor. Must be available for extended hours during major floral holidays. Experience with FTD or floral POS systems is helpful, but not required. Position Details Schedule: 2-3 days per week Hours: 8:00 AM - 5:00 PM (full-day shifts) Work Setting: In-person, office and floral shop environment Required Availability: Saturdays and major floral holidays Why You'll Love Working Here Be part of a creative, collaborative floral team. Training and growth opportunities within a well-established company. Work in a positive, community-focused environment surrounded by plants and people who love them! Bring your communication skills, organization, and positive energy - apply today to join our floral team and help make every delivery special!
    $28k-34k yearly est. 38d ago
  • Landscape Crew Leader

    Cross Creek Nursery 3.7company rating

    Cross Creek Nursery job in Richmond, VA

    Job DescriptionSalary: $23 Entry Level - Higher Pay Rates for Experienced Applicants Team Leader Design Build Division Reports To: Project Manager / Supervisor Required Result As a Team Leader in the Design-Build Division, you are accountable for: Leading, coaching, and managing Design-Build crews while delivering landscape projects on time, within budget, and according to project specifications and company standards. Duties and Responsibilities Develop and maintain professional relationships with project owners, managers, vendors, and subcontractors. Enforce and uphold all safety standards on job sites. Coordinate with the Project Manager to schedule necessary materials, subcontractors, equipment, and other resources. Complete projects within the hours and budget allocated. Train and develop crew members into highly skilled and competent landscape installers. Maintain and submit daily job records as required by Cross Creek Nursery and Landscaping. Work independently to install landscaping projects using experience, certifications, or educational background. Operate equipment safely and in accordance with all relevant safety regulations and manuals. Train crew members on proper equipment use. Read, interpret, and implement Landscape and Construction Plans. Performance Standards Produce high-quality results for all assigned jobs. Maintain a clean, orderly, and safe job site per company standards. Interact with clients and employees respectfully, politely, and professionally. Promote Cross Creek Nursery and Landscaping's image through the upkeep of clean, safe equipment and vehicles. Uphold a neat, professional appearance and conduct at all times. Protect the confidentiality of client and company information. Required Skills and Experience Excellent customer service and communication skills. Self-motivated with a strong work ethic. Positive attitude and a proactive mindset. Professional demeanor in appearance, speech, and behavior. Willingness and ability to attain professional certification within one year of hire (e.g., NALP-Installation, Spray Tech, Certified Horticulturist, or other approved certifications). Benefits Paid Holidays Health and Dental Insurance 401K with Company Match Paid Time Off Quarterly Company Appreciation Events Four 10-hour workdays per week (3 day weekends)
    $23 hourly 28d ago
  • Delivery Driver- Cross Creek Florist

    Cross Creek Nursery 3.7company rating

    Cross Creek Nursery job in Richmond, VA

    Job DescriptionSalary: We are a locally rooted floral business looking to hire a dependable and professional Delivery Driver to support our team. This position is perfect for someone who takes pride in punctuality, knows their way around Richmond, and enjoys creating a positive customer experience. Youll be entrusted with delivering beautiful floral arrangements safely and efficiently using our company vehicle. Position Summary: As a Delivery Driver, youll be responsible for transporting floral orders to residences, offices, and event venues throughout the Richmond area. This is more than just a driving roleyoull serve as a representative of our brand, ensuring that every delivery arrives on time and in perfect condition. What Youll Do: Operate a company-provided van to deliver floral arrangements safely and promptly. Travel efficiently throughout Richmond and nearby areas using navigation tools or local knowledge. Handle floral products with care to maintain their quality and presentation during delivery. Load and unload products, occasionally lifting up to 30 lbs. Collaborate with in-store staff to confirm orders and special instructions. Deliver a high level of customer service with every drop-offfriendly, respectful, and presentable. Keep the delivery vehicle clean and report any maintenance needs. Follow all safety guidelines and traffic regulations. What Were Looking For: A valid drivers license with a spotless driving history Ability to lift up to 30 lbs and remain on your feet as needed Strong communication skills and a customer-first mindset Familiarity with Richmond roads and GPS apps Reliable, self-motivated, and able to work with minimal supervision Professional appearance and a can-do attitude
    $41k-69k yearly est. 9d ago
  • Landscape Account Manager

    Cross Creek Nursery 3.7company rating

    Cross Creek Nursery job in Richmond, VA

    Job DescriptionSalary: $25 Per Hour + Commission Job Title: Landscape Account Manager Reports To: Operations Manager Job Type: Full-Time Schedule: Four 10-hour days (Enjoy 3-day weekends!) Position Overview Cross Creek Grounds Management is seeking a highly motivated and personable Landscape Account Manager to join our team. This role is essential in delivering superior service to our clients while supporting our crews in the field. The ideal candidate thrives on building relationships, solving problems, and ensuring operational excellence. As the primary point of contact between our clients and operations team, the Account Manager is responsible for ensuring client satisfaction, maintaining service quality, and managing the day-to-day oversight of multiple landscape maintenance accounts. Key Responsibilities Client Relationship Management Serve as the main point of contact for assigned clients, ensuring prompt, professional communication via phone, email, and in-person. Build strong, lasting relationships with clients through regular property walks and proactive communication. Address and resolve client concerns or service issues quickly and effectively. Quote, schedule, and coordinate enhancement work or additional services as needed. Team & Operations Oversight Conduct daily site visits to monitor service quality and support field crews. Collaborate with Production Managers and Crew Leaders to maintain efficient schedules and workflows. Ensure proper execution of services across multiple properties. Support crews in troubleshooting and resolving on-site challenges. Service Quality & Performance Ensure all scheduled maintenance services are completed on time and meet company quality standards. Uphold quality control protocols and proactively identify opportunities for improvement. Demonstrate a strong understanding of landscape maintenance and groundskeeping best practices. Track performance metrics, budgets, and contract compliance for assigned accounts. Required Skills & Qualifications Strong knowledge of landscape maintenance practices, including horticulture and irrigation. Excellent verbal and written communication skills. Proven ability to manage time efficiently and juggle multiple priorities. Comfortable working outdoors in all weather conditions. Experience leading crews or managing teams is a plus. Highly organized, dependable, and detail-oriented. Positive attitude with a commitment to professionalism and client satisfaction. Spanish-speaking skills preferred but not required. Valid drivers license with a clean driving record. Benefits 4-day workweek (10-hour days) Enjoy 3-day weekends! Paid Holidays Paid Time Off (PTO) Health and Dental Insurance 401(k) with Company Match Quarterly Company Appreciation Events Ongoing training and career development opportunities
    $25 hourly 10d ago
  • Turf & Ornamental Specialist

    Cross Creek Nursery 3.7company rating

    Cross Creek Nursery job in Richmond, VA

    Job DescriptionSalary: $23 Entry Level - Higher Pay Rates for Experienced Applicants Job Title: Turf & Ornamental Specialist Cross Creek Grounds Management is seeking a dependable and skilled Turf & Ornamental Specialist to join our growing team. The ideal candidate is a licensed spray technician through VDACS (Virginia Department of Agriculture and Consumer Services) with at least one year of hands-on experience applying pesticides. This position is essential for maintaining the health and appearance of our clients' landscapes and requires a detail-oriented individual who thrives working outdoors in all weather conditions. Key Responsibilities Safely and accurately apply pesticides to turf and ornamental landscapes in compliance with state regulations and company safety protocols. Maintain detailed, accurate records of chemical applications, work performed, and weekly schedules. Communicate effectively with team members and clients, both verbally and in writing. Lift and carry up to 50 lbs as part of daily duties. Work outdoors in varying weather conditions including heat, rain, and cold. Present a clean, professional appearance while on job sites. Follow all company policies and environmental safety standards. Be available to work occasional Saturdays based on seasonal demand. Required Qualifications VDACS pesticide applicator license (Required) Minimum 1 year of experience in pesticide or herbicide application High school diploma or GED Clean, valid drivers license Strong verbal and written communication skills Ability to work both independently and within a team High level of attention to detail and strong organizational skills Preferred Skills Working knowledge of turf and ornamental plant care Familiarity with application equipment and calibration techniques Ability to identify common pests, weeds, and plant diseases Benefits Four 10-hour workdays per week (Enjoy 3-day weekends!) Paid Holidays Paid Time Off (PTO) Health and Dental Insurance 401(k) with Company Match Quarterly Company Appreciation Events
    $23 hourly 28d ago
  • Garden Center Associate

    Cross Creek Nursery 3.7company rating

    Cross Creek Nursery job in Richmond, VA

    Join our team this as a Garden Center Sales Associate! Were looking for passionate individuals who love plants and want to help our customers find the perfect additions for their homes and gardens. Key Responsibilities: Customer Assistance: Help customers with plant selections and answer their questions about care and maintenance. Plant Diagnosis: Identify and diagnose issues such as fungus, pests, or other plant health concerns. Inventory Management: Maintain the quality of plants and merchandise, ensuring that everything is well-stocked and visually appealing. Knowledge Application: Understand various plant types and their specific environmental needs to provide tailored advice to customers. Stocking and Unloading: Assist in unloading delivery trucks and stocking merchandise efficiently. Qualifications: Physical Requirements: Ability to lift up to 50 pounds and perform physical tasks in various weather conditions. Availability: Flexible to work weekdays and weekends. Passion for Plants: A genuine enthusiasm for horticulture and a desire to share that passion with customers. Experience: Previous experience in a retail or gardening environment is preferred but not required; a willingness to learn is essential. Benefits: Gain hands-on experience in a dynamic environment. Opportunity to share your love for plants with fellow enthusiasts. Flexible scheduling options to accommodate your needs. If you're ready to cultivate your skills and help our customers thrive, we want to hear from you! Apply today to join our team for the upcoming season.
    $23k-32k yearly est. 8d ago
  • Outdoor Living Designer

    Cross Creek Nursery 3.7company rating

    Cross Creek Nursery job in Manchester, VA

    Are you passionate about creating beautiful, functional outdoor spaces that bring people together? Do you have an eye for design and a knack for turning ideas into reality? We're looking for an experienced and creative Outdoor Living Designer to join our team! In this role, you'll design custom outdoor environments that may include patios, outdoor kitchens, fire features, pools, pergolas, hardscaping, and landscaping-transforming blank backyards into dream spaces. What You'll Do: Meet with clients to understand their vision, lifestyle, and budget Conduct site visits and measurements to assess project feasibility Develop design concepts and present detailed 2D plans and 3D renderings Select materials, finishes, and outdoor features that align with the design Collaborate with project managers, contractors, and crews to ensure designs are brought to life Stay current on trends, materials, and sustainability practices in outdoor living Manage multiple projects and timelines with attention to detail and client satisfaction What We're Looking For: 2+ years of experience in outdoor living, landscape, or architectural design Proficiency in design tools like SketchUp, AutoCAD, Dynascape, or similar A strong portfolio showcasing outdoor living or landscape design work Great communication and presentation skills Passion for outdoor spaces and a strong design sensibility Degree in Landscape Architecture, Design, or related field is a plus (but not required) Team Player Bonus Points If You Have: Knowledge of regional plant selection and horticulture Familiarity with building codes and permitting processes Experience with construction practices and outdoor materials Sales or client consultation experience What We Offer: Competitive pay All lead generation done for you, you design, estimate, sell Opportunities for growth and professional development Flexible schedule and creative freedom -- 1/2 day Fridays Supportive and collaborative team environment Health, Dental insurance, PTO, Paid Holiday, 401K with company match Diverse company with full on Landscape, Maintenance, Nursery, Growing Farms -- Regional Leader and Award Winning
    $54k-85k yearly est. 60d+ ago
  • Container Garden Technician

    Cross Creek Nursery 3.7company rating

    Cross Creek Nursery job in Richmond, VA

    Do you enjoy working outdoors and want to stay active while surrounded by beautiful plants? If youre looking for a job that offers variety, a flexible schedule, and the chance to be part of a team that cares for stunning exterior landscapes, we want to hear from you! Were looking for another team member for our Container Design Team to joinour team and help install our seasonal designs and container gardens at residential and commercial locations around the Richmond area. This is a seasonal, year-round position with heavier hours during the summer, and more flexible hours in the winter. You will be working with another Container Team Designer and report to our Midlothian Nursery location. If you have a passion for plants, enjoy working outdoors, and are ready for a physically active role, this position may be a perfect fit for you! Key Responsibilities: Install and maintain exterior plants and container gardens around the Richmond area Water, fertilize, and care for container plants to ensure they thrive throughout the year Perform regular plant maintenance, including deadheading, pruning, and replacing plants as needed Transport plants, containers, and equipment to various locations Lift and carry containers, hoses, and other equipment (up to 50 lbs) Climb ladders to place or adjust plants and containers in various locations Assist with additional landscape tasks as required Requirements: Clean driving record and reliable transportation are a must Ability to lift up to 50 lbs and perform physical tasks such as hauling heavy hoses and climbing ladders Willingness to work outside in various weather conditions Strong attention to detail and ability to care for plants in all stages of growth Flexibility to adjust hours based on seasonal demand (more hours during summer, reduced hours in winter) Prior experience with plant care or landscaping is a plus, but not required Benefits: Work outdoors with beautiful plants and changing daily scenery Flexible schedule, perfect for those seeking part-time work with some freedom Active, hands-on work that keeps you moving throughout the day Great opportunity for someone who enjoys physical work and staying active
    $28k-46k yearly est. 28d ago
  • Summer Horticulture Internship

    Cross Creek Nursery 3.7company rating

    Cross Creek Nursery job in Richmond, VA

    Job DescriptionSalary: Job Title: Cross Creek Summer Horticulture Internship Are you a student who loves plants but is unsure which area of horticulture you want to explore? This internship is designed for you. At Cross Creek, you get to design your own summer by picking three or more learning routes that add up to 10-12 weeks. It is flexible, exploratory, and perfect for anyone who wants real experience in the green industry. Cross Creek is a 50-year-old family-owned and led company with two retail nurseries, a florist, a landscape design division, and a full-service grounds management team. We grow much of what we sell at two regional farms. We are locally grown in Richmond, Virginia, with award-winning Independent Garden Center recognition and deep experience in horticulture. You will work with real teams, learn from experts, and get hands-on training in multiple areas of the industry. Pick your adventure from the routes below. Track A Grounds Management and Landscape Week 1 and 2 Crew Work Rotation in Grounds Management Learn company culture, safety training, jobsite etiquette, and tool use. Shadow multiple maintenance crews and practice pruning, mulching, weeding, fertilizing, plant identification, and daily truck and tool routines. Week 3 Landscape Install Crew Join installation crews and assist with plant placement, sod installation, soil prep, and layout. Learn the basics of hardscapes and site planning. Week 4 Hardscape Introduction Work with project managers on patios, retaining walls, steps and more. Learn safe equipment operation, site logistics, material staging, and lighting or irrigation basics. Track B Garden Center and Production Farms Week 1 and 2 Retail Garden Center Help customers, restock plant material, create small displays, and learn merchandising, plant care, and sales skills. Identify top-selling plants and observe how ordering is affected by weather and customer demand. Week 3 Hanover Farm Learn propagation, potting, spacing, watering, and production cycles for perennials, annuals, and groundcovers. Week 4 Nottoway Farm Work with woody plant material. Assist with tagging, spacing, root pruning, loading, and seasonal preparation. Learn to identify more than twenty common shrubs and trees. Track C Landscape Design Week 1 and 2 Design Process and Software Shadow designers during appointments. Learn SketchUp, AutoCAD, Dynascape and other design tools. Review client briefs and help develop early concepts. Week 3 Begin Design Project Start building a planting design with guidance. Select plants, create palettes, draft digital sketches, and consider cost, maintenance, and aesthetics. Week 4 Complete Design Project Finalize renderings, create a design narrative, prepare pricing, and practice presenting your project to a mentor or supervisor. Track D Project Manager Shadow and Dealer Choice Week 1 Shadow a Project Manager Spend half the day shadowing and half the day working in the field or nursery. Attend site visits, crew huddles, walk throughs, and learn about staging, sequencing, quality checks, and communication. Week 2 Dealer Choice Choose any area you want to revisit or any skill you want more time with. Build the last part of your internship around what interests you most. Performance Standards Maintain a positive, professional, and respectful attitude at all times. Be punctual, well-organized, and prepared for each days tasks. Represent the Cross Creek brand with pride and integrity. Bring your company-issued tablet/phone and notepad to all meetings and property visits. Communicate proactively regarding scheduling, time off, and project updates. Required Skills & Experience Comfortable working outdoors in summer weather heat sun and occasional rain Able to lift 50 pounds Must be able to stand walk bend and move comfortably throughout the day Reliable transportation to and from job sites nurseries or farms Ability to work independently and also with a team Must be a current student enrolled in a college or accredited academic program. Benefits Four 10-Hour Workdays Per Week (Enjoy 3-Day Weekends all summer!) Choose your own internship path and build a schedule that fits your interests Flexible with vacation plans and summer schedules because we know life happens
    $29k-37k yearly est. 23d ago
  • Grounds Management Crew Leader

    Cross Creek Nursery 3.7company rating

    Cross Creek Nursery job in Richmond, VA

    Job DescriptionSalary: $23 Entry Level - Higher Pay Rates for Experienced Applicants Job Title: Crew Leader Grounds Management Division Cross Creek Grounds is seeking a dependable, hands-on Crew Leader to lead and manage landscape maintenance crews. This role involves taking ownership of weekly work schedules, supervising day-to-day field operations, ensuring equipment and safety compliance, and maintaining the high service standards that Cross Creek is known for. Success in this role requires leadership, attention to detail, communication skills, and a passion for creating beautiful outdoor spaces. Duties and Responsibilities Supervise and guide crew members to complete daily tasks efficiently and accurately. Perform detailed quality checks on each property to ensure top-tier results. Safely manage and mix chemicals, fertilizers, and fuel mixtures according to guidelines. Maintain daily communication with the Account Manager and Production Supervisor. Train crew members in proper equipment use and landscaping best practices. Utilize a tablet or phone to track job completion and record notes before and after each visit. Leave door tags on every serviced property to communicate completion. Note any issues, client feedback, or areas for improvement at each site. Ensure all safety protocols are followed to protect crew, property, and equipment. Keep trucks, trailers, and landscaping equipment clean, organized, and in working order. Assist in maintaining a clean and organized shop and work yard. Performance Standards Maintain a positive, professional, and respectful attitude at all times. Be punctual, well-organized, and prepared for each days tasks. Represent the Cross Creek brand with pride and integrity. Bring your company-issued tablet/phone and notepad to all meetings and property visits. Communicate proactively regarding scheduling, time off, and project updates. Required Skills & Experience Proven experience in landscaping and groundskeeping (equipment, mowing, pruning, mulching, etc.). Strong leadership, time management, and communication skills. Proficiency with landscape equipment and mobile technology. Ability to work in all weather conditions and physical environments. High standards of professionalism in client and team interactions. Ability to communicate effectively via phone, text, and email. Valid drivers license with a clean driving record (required). Willingness to obtain Spray Tech or related certification (preferred but not required upon hire). Benefits Paid Time Off (PTO) Paid Holidays Health Insurance Options 401(k) Retirement Plan with up to 3% Company Match Superior Work Environment & Supportive Team Culture Four 10-Hour Workdays Per Week (Enjoy 3-Day Weekends!)
    $23 hourly 28d ago
  • Sunday Floral Designer- Cross Creek Florist

    Cross Creek Nursery 3.7company rating

    Cross Creek Nursery job in Richmond, VA

    Job DescriptionSalary: Job Opening: Sunday Floral Designer (9:30 AM 5:30 PM) We are currently hiring a Floral Designer to join our team on Sundays. If you have a passion for floral design and enjoy creating beautiful arrangements, wed love to hear from you! This role is primarily focused on preparing Monday orders and assisting walk-in customers by designing custom arrangements and processing orders. About the Role: Were looking for a creative, dependable individual with a keen eye for design and a love for flowers. As a Floral Designer, youll be responsible for crafting high-quality floral pieces for a variety of occasions, supporting customer requests, and ensuring the shop runs smoothly on Sundays. Responsibilities: Create fresh floral arrangements, bouquets, and displays based on customer requests and upcoming orders Help walk-in customers with floral purchases, arrangement ideas, and placing orders Prepare floral designs for Monday pickups or deliveries Maintain flower freshness and care through proper handling and storage Keep the workspace clean and organized throughout the shift Support the team during peak seasons and holidays What Were Looking For: Experience in floral design or working in a flower shop is required Strong understanding of flowers, color combinations, and design styles Creative mindset with great attention to detail Positive attitude with excellent customer service skills Able to lift up to 30 lbs and stand for extended periods Must be available Sundays from 9:30 AM to 5:30 PM and during key floral holidays (Valentines Day, Mothers Day, etc.) To Apply: If youre excited about flowers and have an eye for design, wed love to hear from you. Apply today and help us bring joy to our customersone bouquet at a time!
    $25k-34k yearly est. 5d ago
  • Interior Landscape Technician

    Cross Creek Nursery 3.7company rating

    Cross Creek Nursery job in Richmond, VA

    Job DescriptionSalary: DOE Part-time (10-15hrs a week), year round position with flexible hours is available for a friendly, professional, self-motivated person. We are looking for a reliable person to maintain tropical plants at our clients offices and businesses around the Richmond area. Job requires that you have reliable transportation, dont mind getting dirty, and can bend and lift heavy plants on a regular basis (35lbs). Clean driving record is a must, as well as proof of vaccinations. If polishing leaves is your thing we are the company for you.
    $24k-30k yearly est. 28d ago
  • Delivery Driver- Cross Creek Florist

    Cross Creek Nursery 3.7company rating

    Cross Creek Nursery job in Manchester, VA

    We are a locally rooted floral business looking to hire a dependable and professional Delivery Driver to support our team. This position is perfect for someone who takes pride in punctuality, knows their way around Richmond, and enjoys creating a positive customer experience. You'll be entrusted with delivering beautiful floral arrangements safely and efficiently using our company vehicle. Position Summary: As a Delivery Driver, you'll be responsible for transporting floral orders to residences, offices, and event venues throughout the Richmond area. This is more than just a driving role-you'll serve as a representative of our brand, ensuring that every delivery arrives on time and in perfect condition. What You'll Do: Operate a company-provided van to deliver floral arrangements safely and promptly. Travel efficiently throughout Richmond and nearby areas using navigation tools or local knowledge. Handle floral products with care to maintain their quality and presentation during delivery. Load and unload products, occasionally lifting up to 30 lbs. Collaborate with in-store staff to confirm orders and special instructions. Deliver a high level of customer service with every drop-off-friendly, respectful, and presentable. Keep the delivery vehicle clean and report any maintenance needs. Follow all safety guidelines and traffic regulations. What We're Looking For: A valid driver's license with a spotless driving history Ability to lift up to 30 lbs and remain on your feet as needed Strong communication skills and a customer-first mindset Familiarity with Richmond roads and GPS apps Reliable, self-motivated, and able to work with minimal supervision Professional appearance and a can-do attitude
    $40k-69k yearly est. 60d+ ago
  • Floral Customer Service Representative (Part-Time)

    Cross Creek Nursery 3.7company rating

    Cross Creek Nursery job in Richmond, VA

    Job DescriptionSalary: 13 Schedule: 23 days per week, 8:00 AM 5:00 PM Availability: Must be available to work Saturdays Note: Additional hours required during major floral holidays (Christmas, Valentines Day, Mothers Day, Thanksgiving) Job Overview: We are seeking a positive, organized, and detail-oriented Part-Time Floral Customer Service Representative to join our busy floral department. This role is essential for ensuring excellent customer communication, accurate order processing, and smooth coordination with our delivery team. The majority of this role involves answering incoming phone calls, assisting customers with placing orders, and supporting our team with daily operations. You will also help coordinate with delivery drivers and occasionally field phone calls for other departments. The ideal candidate is a team player with a friendly attitude, excellent communication skills, and the ability to stay organized in a fast-paced environment. Key Responsibilities: Answer incoming florist-related phone calls with professionalism and courtesy Accurately process customer floral orders for same-day or scheduled delivery Coordinate and communicate with delivery drivers regarding orders Respond promptly to floral department emails Occasionally answer calls for other departments and provide basic company information Reconcile monthly floral statements and prepare outgoing invoices Organize and file floral department paperwork Support the team during high-volume holiday weeks with extended hours Qualifications: Prior customer service or administrative experience preferred Strong verbal and written communication skills Excellent organizational skills and attention to detail Ability to work independently and handle multiple tasks Positive attitude and a collaborative, team-oriented mindset Availability to work extra hours during peak floral holidays Familiarity with FTD systems is a plus Position Details: Part-Time: 23 days per week Hours: 8:00 AM 5:00 PM (89 hour shifts) Required Availability: Saturdays and major floral holidays
    $26k-34k yearly est. 6d ago
  • Landscape Account Manager

    Cross Creek Nursery 3.7company rating

    Cross Creek Nursery job in Manchester, VA

    Job Title: Landscape Account Manager Reports To: Operations Manager Job Type: Full-Time Schedule: Four 10-hour days (Enjoy 3-day weekends!) Cross Creek Grounds Management is seeking a highly motivated and personable Landscape Account Manager to join our team. This role is essential in delivering superior service to our clients while supporting our crews in the field. The ideal candidate thrives on building relationships, solving problems, and ensuring operational excellence. As the primary point of contact between our clients and operations team, the Account Manager is responsible for ensuring client satisfaction, maintaining service quality, and managing the day-to-day oversight of multiple landscape maintenance accounts. Key Responsibilities Client Relationship Management Serve as the main point of contact for assigned clients, ensuring prompt, professional communication via phone, email, and in-person. Build strong, lasting relationships with clients through regular property walks and proactive communication. Address and resolve client concerns or service issues quickly and effectively. Quote, schedule, and coordinate enhancement work or additional services as needed. Team & Operations Oversight Conduct daily site visits to monitor service quality and support field crews. Collaborate with Production Managers and Crew Leaders to maintain efficient schedules and workflows. Ensure proper execution of services across multiple properties. Support crews in troubleshooting and resolving on-site challenges. Service Quality & Performance Ensure all scheduled maintenance services are completed on time and meet company quality standards. Uphold quality control protocols and proactively identify opportunities for improvement. Demonstrate a strong understanding of landscape maintenance and groundskeeping best practices. Track performance metrics, budgets, and contract compliance for assigned accounts. Required Skills & Qualifications Strong knowledge of landscape maintenance practices, including horticulture and irrigation. Excellent verbal and written communication skills. Proven ability to manage time efficiently and juggle multiple priorities. Comfortable working outdoors in all weather conditions. Experience leading crews or managing teams is a plus. Highly organized, dependable, and detail-oriented. Positive attitude with a commitment to professionalism and client satisfaction. Spanish-speaking skills preferred but not required. Valid driver's license with a clean driving record. Benefits 4-day workweek (10-hour days) - Enjoy 3-day weekends! Paid Holidays Paid Time Off (PTO) Health and Dental Insurance 401(k) with Company Match Quarterly Company Appreciation Events Ongoing training and career development opportunities
    $57k-95k yearly est. 60d+ ago
  • Turf & Ornamental Specialist

    Cross Creek Nursery 3.7company rating

    Cross Creek Nursery job in Manchester, VA

    Job Title: Turf & Ornamental Specialist Cross Creek Grounds Management is seeking a dependable and skilled Turf & Ornamental Specialist to join our growing team. The ideal candidate is a licensed spray technician through VDACS (Virginia Department of Agriculture and Consumer Services) with at least one year of hands-on experience applying pesticides. This position is essential for maintaining the health and appearance of our clients' landscapes and requires a detail-oriented individual who thrives working outdoors in all weather conditions. Key Responsibilities Safely and accurately apply pesticides to turf and ornamental landscapes in compliance with state regulations and company safety protocols. Maintain detailed, accurate records of chemical applications, work performed, and weekly schedules. Communicate effectively with team members and clients, both verbally and in writing. Lift and carry up to 50 lbs as part of daily duties. Work outdoors in varying weather conditions including heat, rain, and cold. Present a clean, professional appearance while on job sites. Follow all company policies and environmental safety standards. Be available to work occasional Saturdays based on seasonal demand. Required Qualifications VDACS pesticide applicator license (Required) Minimum 1 year of experience in pesticide or herbicide application High school diploma or GED Clean, valid driver's license Strong verbal and written communication skills Ability to work both independently and within a team High level of attention to detail and strong organizational skills Preferred Skills Working knowledge of turf and ornamental plant care Familiarity with application equipment and calibration techniques Ability to identify common pests, weeds, and plant diseases Benefits Four 10-hour workdays per week (Enjoy 3-day weekends!) Paid Holidays Paid Time Off (PTO) Health and Dental Insurance 401(k) with Company Match Quarterly Company Appreciation Events
    $34k-65k yearly est. 60d+ ago
  • Garden Center Associate

    Cross Creek Nursery 3.7company rating

    Cross Creek Nursery job in Manchester, VA

    Join our team this as a Garden Center Sales Associate! We're looking for passionate individuals who love plants and want to help our customers find the perfect additions for their homes and gardens. Key Responsibilities: Customer Assistance: Help customers with plant selections and answer their questions about care and maintenance. Plant Diagnosis: Identify and diagnose issues such as fungus, pests, or other plant health concerns. Inventory Management: Maintain the quality of plants and merchandise, ensuring that everything is well-stocked and visually appealing. Knowledge Application: Understand various plant types and their specific environmental needs to provide tailored advice to customers. Stocking and Unloading: Assist in unloading delivery trucks and stocking merchandise efficiently. Qualifications: Physical Requirements: Ability to lift up to 50 pounds and perform physical tasks in various weather conditions. Availability: Flexible to work weekdays and weekends. Passion for Plants: A genuine enthusiasm for horticulture and a desire to share that passion with customers. Experience: Previous experience in a retail or gardening environment is preferred but not required; a willingness to learn is essential. Benefits: Gain hands-on experience in a dynamic environment. Opportunity to share your love for plants with fellow enthusiasts. Flexible scheduling options to accommodate your needs. If you're ready to cultivate your skills and help our customers thrive, we want to hear from you! Apply today to join our team for the upcoming season.
    $23k-32k yearly est. 60d+ ago
  • Container Garden Technician

    Cross Creek Nursery 3.7company rating

    Cross Creek Nursery job in Manchester, VA

    Do you enjoy working outdoors and want to stay active while surrounded by beautiful plants? If you're looking for a job that offers variety, a flexible schedule, and the chance to be part of a team that cares for stunning exterior landscapes, we want to hear from you! We're looking for another team member for our Container Design Team to join our team and help install our seasonal designs and container gardens at residential and commercial locations around the Richmond area. This is a seasonal, year-round position with heavier hours during the summer, and more flexible hours in the winter. You will be working with another Container Team Designer and report to our Midlothian Nursery location. If you have a passion for plants, enjoy working outdoors, and are ready for a physically active role, this position may be a perfect fit for you! Key Responsibilities: Install and maintain exterior plants and container gardens around the Richmond area Water, fertilize, and care for container plants to ensure they thrive throughout the year Perform regular plant maintenance, including deadheading, pruning, and replacing plants as needed Transport plants, containers, and equipment to various locations Lift and carry containers, hoses, and other equipment (up to 50 lbs) Climb ladders to place or adjust plants and containers in various locations Assist with additional landscape tasks as required Requirements: Clean driving record and reliable transportation are a must Ability to lift up to 50 lbs and perform physical tasks such as hauling heavy hoses and climbing ladders Willingness to work outside in various weather conditions Strong attention to detail and ability to care for plants in all stages of growth Flexibility to adjust hours based on seasonal demand (more hours during summer, reduced hours in winter) Prior experience with plant care or landscaping is a plus, but not required Benefits: Work outdoors with beautiful plants and changing daily scenery Flexible schedule, perfect for those seeking part-time work with some freedom Active, hands-on work that keeps you moving throughout the day Great opportunity for someone who enjoys physical work and staying active
    $28k-46k yearly est. 60d+ ago
  • Summer Horticulture Internship

    Cross Creek Nursery 3.7company rating

    Cross Creek Nursery job in Manchester, VA

    Job Title: Cross Creek Summer Horticulture Internship Are you a student who loves plants but is unsure which area of horticulture you want to explore? This internship is designed for you. At Cross Creek, you get to design your own summer by picking three or more learning routes that add up to 10-12 weeks. It is flexible, exploratory, and perfect for anyone who wants real experience in the green industry. Cross Creek is a 50-year-old family-owned and led company with two retail nurseries, a florist, a landscape design division, and a full-service grounds management team. We grow much of what we sell at two regional farms. We are locally grown in Richmond, Virginia, with award-winning Independent Garden Center recognition and deep experience in horticulture. You will work with real teams, learn from experts, and get hands-on training in multiple areas of the industry. Pick your adventure from the routes below. Track A Grounds Management and Landscape Week 1 and 2 Crew Work Rotation in Grounds Management Learn company culture, safety training, jobsite etiquette, and tool use. Shadow multiple maintenance crews and practice pruning, mulching, weeding, fertilizing, plant identification, and daily truck and tool routines. Week 3 Landscape Install Crew Join installation crews and assist with plant placement, sod installation, soil prep, and layout. Learn the basics of hardscapes and site planning. Week 4 Hardscape Introduction Work with project managers on patios, retaining walls, steps and more. Learn safe equipment operation, site logistics, material staging, and lighting or irrigation basics. Track B Garden Center and Production Farms Week 1 and 2 Retail Garden Center Help customers, restock plant material, create small displays, and learn merchandising, plant care, and sales skills. Identify top-selling plants and observe how ordering is affected by weather and customer demand. Week 3 Hanover Farm Learn propagation, potting, spacing, watering, and production cycles for perennials, annuals, and groundcovers. Week 4 Nottoway Farm Work with woody plant material. Assist with tagging, spacing, root pruning, loading, and seasonal preparation. Learn to identify more than twenty common shrubs and trees. Track C Landscape Design Week 1 and 2 Design Process and Software Shadow designers during appointments. Learn SketchUp, AutoCAD, Dynascape and other design tools. Review client briefs and help develop early concepts. Week 3 Begin Design Project Start building a planting design with guidance. Select plants, create palettes, draft digital sketches, and consider cost, maintenance, and aesthetics. Week 4 Complete Design Project Finalize renderings, create a design narrative, prepare pricing, and practice presenting your project to a mentor or supervisor. Track D Project Manager Shadow and Dealer Choice Week 1 Shadow a Project Manager Spend half the day shadowing and half the day working in the field or nursery. Attend site visits, crew huddles, walk throughs, and learn about staging, sequencing, quality checks, and communication. Week 2 Dealer Choice Choose any area you want to revisit or any skill you want more time with. Build the last part of your internship around what interests you most. Performance Standards Maintain a positive, professional, and respectful attitude at all times. Be punctual, well-organized, and prepared for each day's tasks. Represent the Cross Creek brand with pride and integrity. Bring your company-issued tablet/phone and notepad to all meetings and property visits. Communicate proactively regarding scheduling, time off, and project updates. Required Skills & Experience Comfortable working outdoors in summer weather heat sun and occasional rain Able to lift 50 pounds Must be able to stand walk bend and move comfortably throughout the day Reliable transportation to and from job sites nurseries or farms Ability to work independently and also with a team Must be a current student enrolled in a college or accredited academic program. Benefits Four 10-Hour Workdays Per Week (Enjoy 3-Day Weekends all summer!) Choose your own internship path and build a schedule that fits your interests Flexible with vacation plans and summer schedules because we know life happens
    $29k-37k yearly est. 3d ago
  • Sunday Floral Designer- Cross Creek Florist

    Cross Creek Nursery 3.7company rating

    Cross Creek Nursery job in Manchester, VA

    Job Opening: Sunday Floral Designer (9:30 AM - 5:30 PM) We are currently hiring a Floral Designer to join our team on Sundays. If you have a passion for floral design and enjoy creating beautiful arrangements, we'd love to hear from you! This role is primarily focused on preparing Monday orders and assisting walk-in customers by designing custom arrangements and processing orders. About the Role: We're looking for a creative, dependable individual with a keen eye for design and a love for flowers. As a Floral Designer, you'll be responsible for crafting high-quality floral pieces for a variety of occasions, supporting customer requests, and ensuring the shop runs smoothly on Sundays. Responsibilities: Create fresh floral arrangements, bouquets, and displays based on customer requests and upcoming orders Help walk-in customers with floral purchases, arrangement ideas, and placing orders Prepare floral designs for Monday pickups or deliveries Maintain flower freshness and care through proper handling and storage Keep the workspace clean and organized throughout the shift Support the team during peak seasons and holidays What We're Looking For: Experience in floral design or working in a flower shop is required Strong understanding of flowers, color combinations, and design styles Creative mindset with great attention to detail Positive attitude with excellent customer service skills Able to lift up to 30 lbs and stand for extended periods Must be available Sundays from 9:30 AM to 5:30 PM and during key floral holidays (Valentine's Day, Mother's Day, etc.) To Apply: If you're excited about flowers and have an eye for design, we'd love to hear from you. Apply today and help us bring joy to our customers-one bouquet at a time!
    $25k-34k yearly est. 60d+ ago

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