Who We Are
Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe.
Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of
American Banker's
Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance.
What We're Looking For
As a Fintech/Implementation Associate, you will manage the day-to-day onboarding of multiple fintech programs. You'll serve as a key liaison between clients and internal stakeholders, ensuring compliance alignment, technical readiness, and smooth implementation of banking and payment products.
Responsibilities:
Own and manage onboarding timelines for assigned fintech clients
Lead documentation gathering and compliance reviews (KYC, AML)
Guide clients through technical setup, including API integration and sandbox testing
Coordinate across Compliance, Product, Engineering, and Legal teams
Track onboarding status and escalate issues when necessary
Contribute to documentation and repeatable onboarding frameworks
Qualifications:
3+ years in client implementation, onboarding, or fintech delivery
Strong knowledge of financial data structures and integration tools (e.g., APIs, SFTP)
Proven experience managing multiple client projects concurrently
Excellent stakeholder communication and project coordination skills
#LI-KR1 #LI-Hybrid
Salary Range: $100,000.00 - $130,000.00
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.
$100k-130k yearly Auto-Apply 34d ago
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Analyst, AML/CFT & OFAC Compliance, Program Administration
Cross River 4.6
Cross River job in Fort Lee, NJ
Who We Are
Cross River is a highly profitable fast-growing financial technology company recognized for the third year in a row by CB Insights as one of the 250 best global fintechs. Our comprehensive suite of innovative products powers financial solutions with a strong focus on regulatory compliance for our partners and their millions of consumers around the world.
We are on a mission to build the infrastructure that propels access, inclusion and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker's list of Best Places to Work in Fintech for the last 4 consecutive years. The reason for this success is simple --- our nimble, adaptive, and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation in financial services and we invite collaborative and motivated high performers to join our rapidly expanding team.
What We're Looking For
Cross River's Anti-Money Laundering/Countering the Financing of Terrorism (“AML/CFT”) and Office of Foreign Assets Control (“OFAC”) Compliance team plays a critical role in ensuring our operations align with regulatory expectations and internal risk tolerance. We are seeking a Program Administration Analyst to support the development and execution of compliance program components. This role will focus on drafting technical business requirements, maintaining risk registers, managing change control processes, and supporting audits and examinations through documentation and data collection.
Responsibilities:
Draft and maintain technical business requirements for AML/CFT and OFAC Compliance initiatives
Maintain and update risk registers across business lines, ensuring accuracy and traceability
Support change management activities, including documentation, tracking, and stakeholder coordination
Draft and revise policies, procedures, and guidance documents to reflect regulatory changes and internal process updates
Collect and organize documentation and data for internal audits, regulatory examinations, and independent reviews
Collaborate with cross-functional teams to ensure compliance requirements are embedded in new products and services
Assist in the development and implementation of program enhancements and process improvements
Track and report on key compliance initiatives and milestones
Support internal communications and training efforts related to AML/CFT and OFAC Compliance program updates
Stay current with regulatory developments and industry best practices
Qualifications:
Bachelor's Degree
3+ years of experience in AML/CFT compliance, program administration, or a related field
Strong understanding of BSA, USA PATRIOT Act, and OFAC regulations
Experience drafting business requirements, policies, and procedures
Familiarity with risk register management and change control processes
Strong organizational and documentation skills
Excellent written and verbal communication abilities
Ability to work independently and collaboratively across teams
Proficiency in Microsoft Office Suite, especially Word, Excel, and SharePoint
Experience supporting audits or regulatory examinations preferred
#LI-JJ1 #LI-Hybrid #LI-Onsite
Salary Range: $80,000.00 - $95,000.00
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.
$80k-95k yearly Auto-Apply 28d ago
Analytics Director, Recoveries & Customer Support
Tala 4.1
Remote job
At Tala, we're applying advanced technology and human creativity to solve what legacy institutions can't or won't. We are a global financial infrastructure company on a mission to unleash the economic power of the global majority, recognizing that today's financial infrastructure doesn't work for most of the world's population.
We're the first and only platform to combine the intelligence of a credit bureau, the payments execution of a fintech, and the relationship expertise of a bank into one vertically integrated solution. Our platform is powered by an expansive moat of proprietary data and AI/ML decisioning technology, enabling us to deliver instant, reliable liquidity personalized to every customer's needs. Through our flagship credit app, we've disbursed over $7 billion in credit to more than 12 million customers across Latin America, Southeast Asia, and East Africa. These customers have leveraged Tala products to start and expand small businesses, manage day-to-day needs, and pursue their financial goals.
Our pioneering work and proven impact have earned us consistent recognition, including being named to:
CNBC's Disruptor 50 for five years.CNBC's World's Top Fintech Companies for two consecutive years.Forbes' Fintech 50 list for nine consecutive years.
Visionary investors, persuaded by the economic power of the global majority, have committed half a billion dollars in equity and debt to Tala's success.
Given the global nature of our team, we operate on a remote-first approach with office hubs in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.
Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we'd love to hear from you!
The Role
The Analytics Director, Recoveries & Customer Support leads the global function that provides proactive data-driven insights to our in-market CCR teams to ensure we meet or exceed our recovery rate and resolution time targets every single month. This role leads a team of analysts that globally manage dashboards that track our KPIs both in aggregate and at the campaign / advocate level. They own the planning of our agent workforce, performance tracking and identify corrective actions based on that data. They also drive the global incentive program to improve outcomes for our best performance. They are decision support for our site directors - providing analytical acumen to deliver operational excellence and continually improve KPIs.What You'll Do
Analytics & Insights:
Establish and own the global analytics for customer care and recoveries - single source of truth for performance metrics, standardized definitions and automated reporting across all markets
Design and maintain KPI dashboards that drive daily operational decisions: recovery rates by cohort/ campaign / channel, agent productivity metrics, customer resolution times.
Provide analytical leadership to our customer care & recovery teams in each market to ensure day-to-day operational decisions are based on best available insights
Act as an analytical partner to the Product Manager that leads the cross-functional recoveries & servicing squad
Recoveries Insights & Decision Support:
On a weekly basis review progress towards core KPIs (recovery rate by campaign, channel, agent) and establish playbook for identifying shortfalls and executing corrective actions
Continually refine agent performance management evaluation to help improve overall recovery rates - moving of agents between campaigns, incentives for high performers, performance improvement plans for low performers
Build business cases for new initiatives, particularly those leveraging technology and AI to increase efficiency and effectiveness.
Offer analytical frameworks to approach and resolve emerging challenges within the recoveries organization.
Ensure all tests have a clear and trustworthy methodology for measuring impact.
Customer Care Insights & Decision Support:
Diagnose and prioritize root causes of contact volumes, resolution delays and customer friction across product and operational dimensions
Create early warning systems for emerging issues through complaint analysis, sentiment tracking, and anomaly detection.
Create standardized reporting on customer care KPIs.
Partner with Global customer care leads to identify new initiatives to improve the customer experience based on the data insights from standardized reporting.
Strategic Initiatives Leadership:
For specific improvement initiatives that best align with your / your teams area of expertise:
Develop and manage a clear project plan for all initiatives, ensuring alignment with broader company goals.
Work closely with initiative owners to refine strategies, develop test plans, and analyze results.
Continuously identify and champion new initiatives to address emerging opportunities.
Highlight and address needs for additional resources or cross-functional support to accelerate progress.
Own execution through the “last mile” - ensuring pilots convert to scaled programs where teams in market fully adopt new processes and sustained performance gains are delivered post-launch
What You'll Need
10- 15 years of proven experience in a leadership role within collections, customer care, or operations analytics, preferably in the fintech or financial services industry; consulting background highly desirable
Strong analytical and problem-solving skills, with a demonstrated ability to translate data into actionable insights.
Experience in developing and managing project plans, with a track record of driving initiatives to successful completion.
Excellent communication and stakeholder management skills, with the ability to influence and align cross-functional teams.
Effective change management skills - able to get teams to adopt new ways of working, getting proactive buy-in and overcome hesitations.
Proficiency in data analysis and visualization tools (e.g., SQL, Tableau, Looker).
A strategic mindset with the ability to identify and prioritize opportunities with the highest impact.
Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we're proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
$96k-142k yearly est. Auto-Apply 58d ago
Palantir Foundry Application Builder
Cross River 4.6
Remote Cross River job
Who We Are
Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe.
Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of
American Banker's
Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance.
About Our Team
Cross River's team is made up of problem solvers hungry to build and perfect new products and systems. We work with team members in most US time zones. Although we are in separate places, we still make space to know one another and have fun! We collaborate, help and mentor each other, and check in on our progress and blocks frequently. We work together primarily with Confluence, GitHub, JIRA, and Teams.
What We're Looking For
We are seeking a Palantir Foundry Application Builder to lead the building of applications in Palantir Foundry. This is a hands-on, product-oriented role that sits at the intersection of business needs and modern data tooling. You'll own the delivery of high-impact applications without owning backend infrastructure.
You will guide solution delivery from the enterprise systems perspective, partnering with technical teams (data engineering, platform teams, architects) and business stakeholders to drive value-focused application development. Your role centers on solution execution and stakeholder alignment, not platform-level architecture.
Responsibilities:
Lead Application Development from the Enterprise Perspective
Serve as the point person for business-aligned Foundry application development within enterprise systems.
Drive delivery of user-facing applications, dashboards, and workflows using Foundry tools (e.g., Workshop, Slate, Code Workbooks, Contour).
Align use case development with business objectives, data availability, and compliance requirements.
Business and Stakeholder Engagement
Translate operational and reporting needs into well-scoped applications and iterative solutions.
Partner closely with business users, product owners, and domain leads to understand requirements and validate outcomes.
Coordinate with architects and engineering teams to align on data models and ensure integrations, but you will not own platform or infrastructure architecture.
Operational Oversight & Execution
Configures UI and UX changes to end-user applications (in collaboration with BAs and even end-users directly)
Creates dashboards for any emerging business needs
Ideates new functionalities and improvements to the tool
Maintain platform access
Manage Ontology data model in collaboration with data engineering and business owners
Support testing, rollout, and user onboarding for enterprise applications.
Monitor solution performance, collect feedback, and manage iterative improvements.
Maintain solution documentation, including logic, workflows, and user support materials.
On occasion, be willing to participate in coding portions of the data pipelines in Palantir.
Collaboration & Governance
Ensure solutions comply with internal governance, security, and compliance standards.
Participate in planning forums and enterprise reviews to ensure alignment with broader digital strategy.
Quality Assurance & Optimization
Oversee the testing and validation of implemented solutions to ensure they meet specified requirements.
Use Palantir's analytical tools to demonstrate data quality and architecture as well as lead analytical investigations for data projects.
Continuously evaluate and optimize solutions to improve performance, efficiency, and scalability.
Qualifications:
Experience
7+ years of experience in enterprise systems, data analytics, or digital operations.
Hands-on experience with Palantir Foundry or a similar platform required.
Proven ability to lead complex data- or application-driven solutions across business units.
Prior experience with financial services or regulatory environments is a strong plus.
Technical Skills
Expert knowledge of Palantir Foundry and its components.
Proficient in SQL, PySpark, and other relevant data technologies.
Strong understanding of data security, privacy, and compliance best practices.
Experience in developing data-driven solutions that meet business needs and regulatory requirements.
Soft Skills
Excellent communication and interpersonal skills, with the ability to collaborate across teams and articulate complex technical concepts to diverse audiences.
Strong analytical and problem-solving skills.
Ability to lead and mentor technical teams effectively.
Other Required Skills:
Experience in project management, Scrum methodology of Transaction Monitoring System implementations in Risk and/or Compliance area.
Proven record collaborating with international and remote/hybrid team
Experience handling external audit/regulatory examinations.
Great communication, analysis, and presentation skills. Should be able to work closely with business to understand business priorities and requirements.
Proven experience translating requirements to viable design, ability develop and test solutions that meet business requirements.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Education:
Bachelor's degree in computer science, Data Science, Information Technology, or a related field. Advanced degrees or certifications are a plus.
#LI-AC1 #LI-Hybrid #LI-Onsite
Salary Range: $170,000.00 - $200,000.00
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.
$27k-38k yearly est. Auto-Apply 14d ago
Consumer Compliance Advisory Intern
Cross River 4.6
Cross River job in Fort Lee, NJ
Who We Are
Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe.
Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of
American Banker's
Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance.
What We're Looking For
Cross River is looking to hire new talent for our eight-week summer internship program starting in June 2026. Cross River has developed a customized, project-based program where we strive to individualize each student's experience based on their unique skill set and career choice.
Responsibilities:
Conduct research on compliance requirements for new financial products
Review, draft and revise compliance policies and procedures
Analyze proposed changes to existing products to ensure compliance
Assist team prepare and respond to Regulator inquiries and requests for info
Qualifications:
Law Student - 1L or 2L
In progress of Undergraduate Degree
Interest in Consumer Compliance and Fintech Banking
This internship will have a hybrid schedule in our Fort Lee, NJ office.
#LI-JJ1 #LI-Hybrid #LI-Onsite
Hourly Rate: $15.00 - $25.00
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.
$15-25 hourly Auto-Apply 34d ago
Counsel, Commercial Transactions
Cross River 4.6
Cross River job in Fort Lee, NJ
Who We Are
Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe.
Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of
American Banker's
Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance.
What We're Looking For
Cross River is currently seeking candidates for a Counsel, Commercial Transactions. The successful candidate must have demonstrated legal work experience as an attorney with a recognized U.S. law firm and/or in-house with a financial institution, fintech company or technology company. She/he should also have experience advising on general contract agreements, non-disclosure agreements, vendor and SaaS agreements. Demonstrated strong judgement, market knowledge and decision-making skills are critical to manage transactions. Candidates must possess excellent communication skills, a strong commitment to client service, ability to handle multiple matters, and the ability to work independently in a fast-paced team environment.
Responsibilities:
Provide legal advice to management on various matters including IT/SaaS, sponsorship, and general contracts
Draft, review and negotiate with counterparties company form agreements and counterparty agreements, which may include customers, suppliers and vendors, payers, potential clients, and technology licensing
Support due diligence and managing closing documents for strategic activities including ventures, passive investments or acquisitions
Strong interest in advising companies on legal issues relating to artificial intelligence, including implementing use of AI in the legal department and drafting contracts for AI related transactions or vendor contracts with AI use with a keen focus on providing strategic guidance navigating the legal landscape of AI technology
Assist in the development of commercial transaction documents across business lines
Provide clear and concise guidance to business needs
Proactively collaborate with stakeholders across the enterprise, including compliance, technology, risk, operations and other key partners to support business initiatives and provide guidance
Support other legal department needs, as necessary
Success Factors:
Analytical and problem-solving skills, and the ability to review and anticipate broader organizational impact(s) required.
Ability to think “outside the box” in addressing novel issues and a willingness to learn new legal subject matter areas, as needed. Creative, agile thinker with an entrepreneurial, solutions-oriented mindset to drive business growth objectives.
Self-starter that likes to take on responsibility and committed to continuous improvement; upholds corporate values and displays integrity and high ethical standards.
Proactively create trust with colleagues with consistent communication and collaborate effectively with multiple internal groups and foster and maintain strong relationships, partnering with other lawyers, risk and compliance partners and business colleagues at all levels to drive results.
Good time management and prioritization skills, well organized, attention to detail, and able to effectively self-manage numerous several sensitive or urgent issues or projects simultaneously and produce professional quality work under tight deadlines with limited administrative support.
Strong drafting and negotiation skills, with excellent written and oral advocacy, corporate communication and interpersonal skills, including ability to interact effectively, and the ability and desire to build relationships and influence others.
Qualifications:
Juris Doctorate degree required, along with admission to a NY/NJ State Bar
6+ years' experience as an attorney
Excellent knowledge and understanding of contract law
Experience managing relationships with clients
Experience with intellectual property and M&A matters, a plus
Experience of working with consumer finance laws and regulations, risk management, and fintech, a plus
High degree of professional ethics and integrity
Sound judgment and ability to analyze situations and information
Hybrid role (minimum of 3 days required in-person office) located in Fort Lee, NJ
#LI-JJ1 #LI-Hybrid #LI-Onsite
Salary Range: $180,000.00 - $215,000.00
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.
$35k-76k yearly est. Auto-Apply 34d ago
Senior Microsoft Dynamics 365 Configurator
Cross River 4.6
Cross River job in Fort Lee, NJ
Who We Are
Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe.
Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of
American Banker's
Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance.
About Our Team
Cross River's team is made up of problem solvers hungry to build and perfect new products and systems. We work with team members in most US time zones. Although we are in separate places, we still make space to know one another and have fun! We collaborate, help and mentor each other, and check in on our progress and blocks frequently.
Responsibilities:
Take ownership of development and configuration activities and technical leadership within Microsoft Dynamics 365 landscape including CRM, Power Pages, Power Automate, Power Apps.
Advocate best practices to develop scalable solutions in alignment with Product roadmap through supported and upgradable configurations, customizations, implementations, reducing technical debt.
Assess existing business and technology imperatives, goals, and challenges.
Work with solution architects to design and develop integrations with Dynamics 365 CRM and lead activities for development of Dynamics 365 CRM, Power Pages, Power Automate flows, and Power Apps.
Collaborate with stakeholders and subject matter experts to ensure a comprehensive set of requirements for all development activities.
Lead technical requirements workshops with business and technology partners to design and develop architecture solutions.
Qualifications:
Minimum of 5+ years of experience in development and configuration of Microsoft Dynamics 365 CRM, Power Pages, Power Automate, Power Apps, MS Teams, and SharePoint, and preferably certified Microsoft Dynamics 365 CRM + Power Pages + Power Automate + Power Apps Expert.
Proven track record leading, performing, and implementing Microsoft Dynamics CRM enhancements, including user interface customization, workflow, and dialog configuration, building business process flows, creating custom entities and fields, managing user access and permissions across business units, and integrations with third-party applications and MS Teams, SharePoint, and Outlook integration.
Strong technical and communication skills, both written and oral.
Good problem solving and analytical skills, detail-oriented with sound organizational and planning skills.
Should be able to think independently and be solution driven.
Able to collaboratively work with business units at all levels and to clearly communicate technical information to non-technical audiences.
Results-oriented and deadline-driven, and adaptable to changing priorities.
Experience in MS CRM 3rd party integrations using middleware tools, APIs REST ODATA WebAPI SSIS packages - DocuSign, WorkDay, etc.
Hands-on experience in Net JavaScript, MS SQL, MS CRM SDK, MSD developer toolkit, SSRS
Well-versed with different versions of a .NET framework, WPF, C# programming, Dynamics CRM SDK, Mobile Express, SQL Server
Experience in using Azure for integration of Power Apps and Power Automate for upstream / downstream systems integrations.
Hands-on experience in customizations, including plug-ins, custom workflows, reports & dashboards, and integrations.
Experience on portal Implementations, other connected systems and banking domain knowledge would be an added advantage.
Knowledge of reporting architecture and Power BI would be an added advantage.
Preferred skills such as Visio and Excel, and basic SQL knowledge are a plus.
Relevant certifications (e.g., CRM software certifications) are a plus.
Degree in IT / Computer Science / related discipline
#LI-KR1 #LI-Hybrid #LI-Onsite
Salary Range: $150,000.00 - $180,000.00
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.
$150k-180k yearly Auto-Apply 34d ago
AVP/VP, AI Transformations Manager
Cross River 4.6
Cross River job in Fort Lee, NJ
Who We Are
Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe.
Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of
American Banker's
Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance.
What We're Looking For
The AI Transformation Manager reports to the Chief Data and AI Officer and plays a critical role in driving Cross River's AI-led transformation and commercialization strategy. This position is responsible for orchestrating the end-to-end implementation of AI initiatives across the enterprise-bridging strategy, productization, compliance, and delivery to ensure measurable business impact. The ideal candidate combines deep expertise in AI/ML program management with a pragmatic understanding of financial services and regulatory environments.
Responsibilities:
Strategy & Governance
Define and manage the AI Transformation roadmap, ensuring alignment with Cross River's strategic objectives, regulatory standards, and innovation priorities.
Partner with business, data, and technology leaders to identify AI-driven opportunities for efficiency, risk management, and new revenue models.
Establish a governance framework for AI projects, including evaluation metrics, responsible AI principles, and lifecycle management.
Oversee commercialization of AI capabilities, enabling scalable deployment of internal tools and potential external monetization opportunities.
Program Execution & Delivery
Lead the planning, coordination, and execution of AI initiatives across multiple business domains-banking, lending, risk, compliance, and customer experience.
Develop and maintain a portfolio management system for all AI programs, ensuring transparency on timelines, costs, dependencies, and outcomes.
Ensure data readiness and model governance across all AI deployments in close partnership with data engineering and compliance teams.
Track and report on transformation metrics, including adoption, ROI, and productivity gains.
Collaboration & Change Management
Partner with product, engineering, operations, and risk teams to embed AI solutions into enterprise workflows.
Drive organizational change management to enable smooth adoption of AI technologies, ensuring training and alignment across teams.
Serve as a liaison between business and technical teams, translating complex AI capabilities into actionable business insights.
Promote a culture of responsible AI innovation that balances experimentation with ethical standards and risk management.
Commercialization & Market Enablement
Identify opportunities to externalize AI capabilities through partnerships, APIs, and new product lines.
Collaborate with external vendors, startups, and research organizations to expand the bank's AI ecosystem.
Support the Chief Data and AI Officer in defining AI monetization strategies and evaluating go-to-market models.
Basic Qualifications:
10+ years of experience in technology, analytics, or transformation roles, with at least 5 years in AI/ML program or product management.
Proven experience leading cross-functional AI initiatives from conception through implementation in a regulated industry (preferably financial services, fintech, or banking).
Strong understanding of AI platforms, MLOps, model governance, and data management frameworks.
Experience managing stakeholder engagement, budgets, and vendor relationships for large-scale transformation programs.
Exceptional ability to translate technical AI concepts into business outcomes and communicate effectively at all organizational levels.
Preferred Qualifications:
Master's degree in Business, Data Science, Engineering, or a related field.
Prior experience applying AI solutions in regulated environments, such as banking, healthcare, or insurance.
Familiarity with AI governance frameworks, including bias mitigation, interpretability, and model monitoring.
Experience in commercialization or business development related to AI-driven products or services.
PMP, Agile, or equivalent program management certification preferred.
Leadership & Impact:
The ideal candidate will demonstrate a track record of driving complex, multi-stakeholder AI initiatives, combining visionary thinking with disciplined execution. They will be a trusted advisor to the Chief Data and AI Officer and a change leader influencing how AI transforms Cross River's core business and innovation strategy.
#LI-JJ1 #LI-Hybrid #LI-Onsite
Salary Range: $170,000.00 - $190,000.00
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.
$170k-190k yearly Auto-Apply 34d ago
Associate, AML/CFT & OFAC Compliance, Customer Due Diligence
Cross River 4.6
Cross River job in Fort Lee, NJ
Who We Are
Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe.
Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of
American Banker's
Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance.
What We're Looking For
Cross River's CMS Standards team makes sure our products and services offered through our fintech partners meet regulatory standards. The CMS Standards team focuses on the due diligence and onboarding of new fintech partners and payments relationships. We're looking for a compliance leader who is passionate about fintech and ready to hit the ground running to help build out and streamline our onboarding program.
Responsibilities:
Perform due diligence activities to ensure the risks of a new partnership and/or payments relationship are properly assessed. Advise management on such risks and make recommendations regarding proposed engagements.
Participate in the development and delivery of compliance management system materials, such as training for fintech partners.
Develop strong working relationships with internal and external stakeholders, while setting clear expectations regarding third-party compliance with law, regulation, and Bank policy.
Advise partners on the risks associated with their proposed product and design of related operational controls.
Coordinate with other compliance teams to ensure a consistent approach to handling compliance issues.
Prepare deliverables and provide support for regulatory exams and/or internal audits.
Will be expected to support additional areas of compliance due diligence, including but not limited to Fraud Prevention and Transaction Monitoring
Required Skills & Qualifications:
3+ years compliance experience supporting a variety of bank products and services.
Bachelor's Degree or higher required.
Strong practical experience advising product and operational teams on the design and implementation of new banking products.
Demonstrated ability to explain the compliance risks associated with product proposals and advise stakeholders on developing both customer-facing content and key operational controls.
Experience developing the elements of a compliance program, including risk assessment, monitoring and testing planning, third party oversight, and compliance training.
Expertise in laws and regulations governing consumer and commercial financial products, including, but not limited to, TILA/Regulation Z, ECOA/Regulation B, FCRA/Regulation V, SCRA, MLA, EFTA/Regulation E, TISA/Regulation DD, EFAA/Regulation CC, as well as industry best practices.
Experience supporting regulatory exams and audits.
Proven track record showing ability to manage multiple large projects and competing priorities.
Excellent communication skills and ability to interact effectively with internal and external stakeholders at the non-executive and executive level.
Effective persuasion skills and ability to develop practical solutions that meet business needs while remaining compliant with applicable laws within the Banks' risk tolerance.
Highly motivated, strong attention to detail, team oriented, organized.
Preferred Skills & Qualifications:
Prior fintech experience a plus.
CRCM and/or JD a plus.
#LI-JJ1 #LI-Hybrid #LI-Remote
Salary Range: $90,000.00 - $110,000
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.
$90k-110k yearly Auto-Apply 60d+ ago
Senior Software Engineer, Full Stack
Cross River 4.6
Cross River job in Fort Lee, NJ or remote
Who We Are
Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe.
Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of
American Banker's
Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance.
What We're Looking For
Cross River's Software Engineer team handles the core Software responsibilities at Cross River, and as a Senior Software Engineer, you play a key role. In this role we are looking for a Senior Software Engineer to join our Core Banking and Payments team. We're a 100% remote team, who works closely together. This is a challenging role, so we expect you to have at least 6 years of experience. We are looking for a teammate that enjoys mentoring teammates and working closely with users. Key responsibilities will include tasks such as developing high performance real-time banking modules, Dotnet 8.0 migration and building critical components which are both scalable and idempotent.
Responsibilities:
Design and develop web applications using Angular (v12+) for frontend and .NET 8 for backend
Ensure cross-platform compatibility and responsiveness of applications
Translate UI/UX design wireframes into high-quality code
Implement and maintain automated end-to-end tests using Cypress
Plan, triage, and prioritize work across multiple priorities
Share your knowledge with teammates and help mentor and guide partners
Qualifications:
5+ years of professional experience developing with Angular and TypeScript
Strong understanding of HTML5, CSS3, SCSS, and responsive web design
Familiarity with RxJS, and component-based architecture
Experience writing automated UI tests with Cypress (or similar tools like Playwright, Selenium)
Strong communication skills
Cloud Architecture - preferably AWS
Docker / Containers
Financial industry / accounting experience or understanding is helpful, but not required
#LI-KR1 #LI-Remote
Salary Range: $150,000.00 - $180,000.00
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.
$150k-180k yearly Auto-Apply 60d+ ago
SBA Business Development Officer
Cross River 4.6
Remote Cross River job
Who We Are
Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe.
Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of
American Banker's
Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance.
What We're Looking For
The BDO or Loan Officer role is responsible for identifying, developing, and maintaining relationships with small business clients seeking financing through the SBA 7(a) loan program. The BDO position will work closely to understand clients' financial needs and provide tailored loan solutions, ensuring compliance with SBA guidelines and company policies.
Responsibilities:
Client Acquisition: Help Identify early a potential small business loan through the banks networking, referrals, and direct outreach.
Relationship Management: Build and maintain strong relationships with clients, providing ongoing support and advice.
Market Analysis: Conduct market research to identify trends and opportunities in the small business lending sector.
Compliance: Ensure all loan applications and documentation comply with SBA regulations and company policies.
Collaboration: Work closely with internal teams, including underwriting, credit, and legal, to facilitate loan processing and approval.
Reporting: Maintain accurate records of client interactions and loan progress, providing regular updates to management.
Experience:
Professional Experience: SBA Business Development or Accounting background, or a background focused on SBA 7(a) loans being highly preferred.
Industry Knowledge: Familiarity with SBA loan programs and small business financing.
Skills:
Financial Analysis: Proficiency in analyzing financial statements and assessing creditworthiness.
Communication: Excellent verbal and written communication skills for client interactions and internal collaboration.
Negotiation: Strong negotiation skills to secure mutually favorable loan terms for clients and the lender.
Relationship Management: Ability to build and maintain strong relationships.
Compliance: Understanding of regulatory requirements and compliance related to SBA loans.
Attributes:
Self-Motivated: Ability to work independently and drive results.
Goal-Oriented: Focused on achieving targets and contributing to business growth.
Team Player: Collaborative mindset to work effectively with internal teams.
#LI-AC1 #LI-Remote
Salary Range: $100,000.00 - $160,000.00 + Commission
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.
$100k-160k yearly Auto-Apply 34d ago
Analyst, AML/CFT & OFAC Compliance, FIU, Fraud
Cross River 4.6
Cross River job in Fort Lee, NJ
Who We Are Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe.
Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker's Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance.
What We're Looking For
Cross River's Compliance team makes sure that our business is always consistent with current regulations, and as Fraud Analyst, you play an important role.
The successful candidate will have an understanding of financial crimes, fraud prevention, and investigations best practices and will manage potential loss investigations by working with customers, partners, and authorities to mitigate loss. The Fraud Analyst will assist in the development and implementation of industry best practices to mitigate losses, enhance preventive measures, recover funds, and ensure strong levels of controls.
The Compliance team cares about results, not activity, and we have fun doing it. If you like challenging problems, are analytical, and a great team player-we want to hear from you!
Responsibilities:
* Review and assess alerts generated by the fraud transaction monitoring platform to identify potentially suspicious activities.
* Review alerts/cases by analyzing transactional data, loan documentation, customer profiles and behavioral patterns to determine which alerts/cases require escalation or closure.
* Conduct independent investigations into suspected illegal, fraudulent, or unusual activity involving financial accounts, customers, and associates.
* Consult with peer institutions, partners, and/or law enforcement agencies when required.
* Manage multiple alerts/cases/investigations simultaneously and provide formal reporting.
* Prepare case files to adequately document investigations performed with supporting evidence for all forensic findings.
* Prepare clear, comprehensive and cohesive investigative reports and memorandum in a timely manner.
* Interface and build effective relationships with various levels of the organization, including Senior Management, as well as legal counsel, and law enforcement as required.
* Provide guidance and assistance to fellow associates when needed.
* Assist department management by ensuring department activities are compliant and efficient.
* Provide relevant training and guidance to bank associates of all levels and job functions.
Qualifications:
* Demonstrated prior fraud investigation experience and skills, including the ability to develop an investigation approach/strategy, obtain and analyze evidence, draw relevant conclusions, and recommend control enhancements.
* Experienced in writing and filing Suspicious Activity Reports (SAR).
* Ability to interact, influence, negotiate and challenge management when necessary.
* Demonstrated ability to work independently and complete cases/projects in a timely manner in a fast-paced and changing environment.
* Strong analytical, problem-solving, and decision-making skills.
Minimum Qualifications:
* 2+ years of risk management/fraud experience within financial services, banking, fintech, or crypto.
* 2+ years of related banking experience.
* Bachelor's Degree or working knowledge of research methodology of fraud and financial crime activities.
* Knowledge of fraud detection, prevention, authentication strategies and techniques.
* Ability to handle a variety of tasks simultaneously and prioritize accordingly.
* Ability to effectively communicate with stakeholders and across business units to resolve risk and fraud issues.
* Strong organizational and communication skills, ability to work independently.
Preferred Qualifications:
* Professional certifications such as CAMS, CFCS, CFE, etc.
#LI-JJ1 #LI-Hybrid #LI-Onsite
Salary Range: $80,000.00 - $90,000.00
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.
$80k-90k yearly Auto-Apply 6d ago
VP, Business Service Management
Cross River 4.6
Cross River job in Fort Lee, NJ
Who We Are
Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe.
Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of
American Banker's
Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance.
About Our Team
Cross River's team is made up of problem solvers hungry to build and perfect new products and systems. We work with team members in most US time zones. Although we are in separate places, we still make space to know one another and have fun! We collaborate, help and mentor each other, and check in on our progress and blocks frequently.
What We're Looking For
Reporting to the Head of Enterprise Systems, the VP, BSM leads the delivery of the most complex IT programs driving program execution, governance, and strategic alignment. This role is a hands-on, product-oriented role that sits at the intersection of business needs and modern data tooling. You'll own the delivery of high-impact applications without owning backend infrastructure. You will guide solution delivery from the enterprise systems perspective, partnering with technical teams (data engineering, platform teams, architects) and business stakeholders to drive value-focused application development. Your role centers on solution execution and stakeholder alignment, not platform-level architecture.
Responsibilities:
Own large-scale, strategic programs cutting across departments and domains
Define and improve delivery governance frameworks
Partner with senior IT and business leaders to align priorities and execution
Gather and refine product and business requirements in collaboration with stakeholders
Translate business needs into functional and technical specifications
Collaborate closely with engineering teams during development cycles
Conduct functional validation, user acceptance testing (UAT), and feedback loops for newly built systems
Required Skills:
10+ years of program or portfolio leadership in Enterprise IT
Expertise in Agile/SAFe delivery frameworks
Strong background in business analysis and product management
Familiarity with requirements definition tools and test planning (e.g., Jira, Confluence)
Ability to manage end-to-end product lifecycle, from concept through validation
Excellent stakeholder management and executive communication
Ability to assess program health, surface risks, and drive resolution
Experience with Palantir is a plus
Qualifications:
Bachelor's or master's in Technology, Business, or related field
Deep understanding of enterprise systems and technology delivery
Experience aligning large programs to strategic objective
Define success metrics and ensure the product delivers measurable business value
Coordinate with External Vendor and internal teams to align product delivery with strategic goals
Manage the backlog, user stories, and acceptance criteria in close collaboration with data and platform engineering teams
Strong capability as a Product Owner or Product Manager for enterprise platform implementations
Engage with business and technical stakeholders to capture use cases and translate them into product capabilities
Strong capability in stakeholder engagement, use case definition, and agile backlog management
Understanding of data platforms, analytics, and visualization tools
Act as a central point for escalation, feedback loops, and post-deployment support across impacted teams
Identify change impacts, readiness needs, and mitigation strategies in partnership with business stakeholders
Lead initiative-level communication strategy, ensuring consistent messaging across leadership and delivery teams
Develop and execute change management plans to support stakeholder adoption and minimize resistance
Experience designing stakeholder engagement plans, training roadmaps, and communications collateral
Strong written and verbal communication skills tailored for executive and operational audiences
Proven experience leading organizational change management for large-scale IT or platform implementations
#LI-KR1 #LI-Hybrid #LI-Onsite
Salary Range: $180,000.00 - $210,000.00
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.
$180k-210k yearly Auto-Apply 60d+ ago
Associate, CRE Underwriter
Cross River 4.6
Cross River job in Fort Lee, NJ
Who We Are
Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe.
Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of
American Banker's
Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance.
What We're Looking For
Cross River's Commercial Banking Group is looking for an experienced commercial real estate (“CRE”) underwriter to join the team and support business growth. The role will report directly to the Head of Underwriting and Processing and will support the CRE and Construction teams with the underwriting of multi-family, retail, mixed-use, and office commercial real estate loans.
Responsibilities:
Support the CRE and Construction teams with underwriting new transactions
Gather and analyze relevant information for loan requests, including the review of property details, property financial statements, client data and other pertinent data to determine overall credit worthiness
Assess credit risk, establish viability of sources of repayment, and determine appropriate loan structures
Manage third party engagements and order necessary searches to complete the underwriting process
Prepare credit memos and present loans for approval, with recommendations consistent with bank policy
Maintain current knowledge of internal policies, as well economic, financial, political and legislative trends to determine possible impacts on commercial lending
Perform other duties as assigned
Qualifications:
3+ years of relevant CRE and construction underwriting experience
Excellent analytical, organizational, written and verbal communication skills
Demonstrated ability to manage and prioritize multiple tasks under tight time constraints
Knowledge of commercial lending trends, competition, regulations, and banking compliance policies and procedures
Proficiency with Microsoft Office products, especially MS Excel
Education:
Bachelor's degree in Real Estate, Finance, Business, Accounting, Economics, or a related field preferred
#LI-AC1 #LI-Hybrid #LI-Onsite
Salary Range: $75,000.00 - $125,000.00 + bonus
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.
$45k-68k yearly est. Auto-Apply 34d ago
VP Product - Lending & Retention
Tala 4.1
Remote job
At Tala, we're applying advanced technology and human creativity to solve what legacy institutions can't or won't. We are a global financial infrastructure company on a mission to unleash the economic power of the global majority, recognizing that today's financial infrastructure doesn't work for most of the world's population.
We're the first and only platform to combine the intelligence of a credit bureau, the payments execution of a fintech, and the relationship expertise of a bank into one vertically integrated solution. Our platform is powered by an expansive moat of proprietary data and AI/ML decisioning technology, enabling us to deliver instant, reliable liquidity personalized to every customer's needs. Through our flagship credit app, we've disbursed over $7 billion in credit to more than 12 million customers across Latin America, Southeast Asia, and East Africa. These customers have leveraged Tala products to start and expand small businesses, manage day-to-day needs, and pursue their financial goals.
Our pioneering work and proven impact have earned us consistent recognition, including being named to:
CNBC's Disruptor 50 for five years.CNBC's World's Top Fintech Companies for two consecutive years.Forbes' Fintech 50 list for nine consecutive years.
Visionary investors, persuaded by the economic power of the global majority, have committed half a billion dollars in equity and debt to Tala's success.
Given the global nature of our team, we operate on a remote-first approach with office hubs in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.
Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we'd love to hear from you!
The Role
We are seeking a strategic VP - Lending & Retention to define and drive the future of Tala's lending ecosystem. This leader will be responsible for building customer-first lending experiences, maximizing portfolio performance, and deepening long-term customer relationships. The successful candidate will also help operationalize and expand our capital market initiatives. This role sits at the heart of Tala's growth engine. You will craft a differentiated lending strategy that balances customer delight, risk management, and profitability. You'll partner across engineering, data science, credit, operations, and marketing to ensure Tala continuously evolves with customer needs while advancing financial inclusion at scale.This is a pivotal leadership opportunity to shape how millions of underserved customers access and retain financial services, while positioning Tala for sustainable growth.What You'll Do
Define Product Vision & Strategy
Develop and communicate a bold product roadmap for lending and retention aligned with Tala's mission and growth objectives.
Balance innovation with portfolio health, risk, and regulatory compliance.
Capital Markets & Funding Leadership:
Partner closely with Finance & Capital Markets to ensure sustainable and diversified funding
Translate portfolio and product performance into narratives that resonate with investors and regulators
Anticipate and influence macroeconomic and regulatory shifts that impact capital and credit supply
Own the Customer Lifecycle
Lead product strategy across the entire lending journey and customer conversion funnel - acquisition, underwriting, disbursement, repayment, and re-engagement.
Design retention initiatives that drive repeat usage, loyalty, and lifetime value.
Build & Lead Teams
Lead, mentor, and grow a world-class product team focused on lending, and retention.
Foster a culture of impact, innovation, and accountability.
Lead Best-in-Class Repayments and Recoveries plans
Identify optimization opportunities to enhance our repayments rates ratio
Leverage 3rd party best practices and partners to significantly drive recoveries financially
Global to Local Balance:
Build a product strategy that drives global lending performance while tailoring execution for local customer, cultural, and regulatory contexts
Collaborate closely with GMs and market teams to ensure product decisions resonate locally while supporting the enterprise portfolio.
Drive Performance & Insights
Establish KPIs for lending product performance, including portfolio quality, customer engagement, and unit economics.
Leverage data, experimentation, and customer insights to continuously optimize.
Cross-Functional Leadership
Partner with risk, operations, finance and marketing to ensure lending products deliver strong financial and social outcomes.
Collaborate with design and engineering to create seamless, mobile-first experiences.
Innovation & Differentiation
Stay ahead of fintech, credit, and retention best practices globally.
Identify opportunities to introduce new credit features, loyalty programs, or adjacent financial products.
What You Need
15+ years of product leadership experience, ideally in fintech, lending, digital banking, or consumer financial services
Proven track record of scaling lending or retention products in high-growth environments
Strong understanding of credit dynamics, risk management, and unit economics
Customer-obsessed with deep empathy for underserved populations and emerging markets
Experienced leading global, cross-functional teams across product, engineering, and operations
Analytical and data-driven, with expertise in experimentation, A/B testing, and customer insights
Strategic thinker who can operate at both vision and execution levels
Excellent communicator and influencer across executive teams, investors, and regulators
Champion of diversity, inclusion, and building mission-driven cultures
Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we're proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
$143k-225k yearly est. Auto-Apply 60d+ ago
Workday LMS Consultant
Cross River 4.6
Remote Cross River job
Who We Are
Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe.
Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of
American Banker's
Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance.
What We're Looking For
Cross River Bank is seeking a skilled Workday LMS Consultant to partner with our Talent Management team for a 2-4 week assignment. This role will be responsible for configuring, trouble shooting, and elevating Workday Learning, enabling the existing Workday LMS Administrator to optimally utilize the LMS, ultimately ensuring a seamless learning experience for employees. This role requires strong technical expertise, problem-solving abilities, and a passion for learning and development technology.
Key Responsibilities:
Workday and LMS Administration
Ensure historical records have been uploaded and catalogued appropriately, including retroactive enrollments
Maintain documentation repositories for system processes and configurations; refine Course Catalog with organized naming conventions
Optimize Workday configurations, including business process modifications, security administration, and learning security segments
Build new learning reports and dashboards to provide insights on learning trends, compliance training, and engagement
User Support & Training
Provide technical support and guidance on how to advise employees, managers, and PXT teams on Workday Learning functionality
Assist in configuring campaigns and reminders, draft communications, and identifying opportunities for employee touchpoints
Refine user guides, QRGs, and training materials for Workday Learning
Develop Instructor guides for attendance management, system features, and best practices
Collaboration & Continuous Improvement
Assess current state, understand training needs, and provide guidance on optimizing the Workday Learning experience
Recommend system improvements and process enhancements to drive engagement and efficiency (
familiarity with Microsoft Teams integration and Outlook a plus
)
Conduct ad hoc data projects and cross-collaborate for reporting requirements
Qualifications:
Bachelor's Degree in HR, Business, Information Systems, or related field; equivalent experience considered
2+ years of relevant Workday Learning (LMS) administration experience
Strong proficiency in Workday Learning (LMS), with experience in system administration and configuration highly desired
Experience with Workday security roles, business processes, and reporting
Strong understanding of Workday reports, including how to generate, customize, and analyze learning-related reports to track course completion, compliance, user engagement, and training effectiveness
Advanced skills with Microsoft Office Suite (SharePoint, Outlook, Teams, Excel, PowerPoint); familiarity with SCORM, xAPI, or other e-learning standards a plus
Demonstrated problem-solving skills and ability to analyze complex information
Highly motivated and detail-oriented with keen analytical skills
Commitment to continuous improvement and process optimization
Join our team and be part of shaping the future of financial technology!
#LI-AC1 #LI-Remote #LI-Hybrid
Hourly Range: $50.00 - $75.00
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.
$50-75 hourly Auto-Apply 12d ago
Associate, FP&A
Cross River 4.6
Cross River job in Fort Lee, NJ
Who We Are
Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe.
Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of
American Banker's
Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance.
What We're Looking For
Cross River's Financial Planning & Analysis (FP&A) team is responsible for the annual budgeting process, as well as managing forecasts, variance analysis, corporate and divisional reporting other financial performance tools. We are seeking a highly motivated associate to join our rapidly growing FP&A team in our Fort Lee office. You will assist with compiling and preparing reports, analyzing divisional cost performance and trends, financial operations and work collaboratively across all financial departments to enable strategic decision-making leveraging Pigment, Power BI, and MS Office Suite.
Responsibilities:
Responsible for Board Reporting, Investor reporting and other ad hoc analysis as requested by the key stakeholders
Revenue Cost control (analysis of cost trends, explanation of variances to budget, and proposing remediation actions)
Assist in preparation of annual budget and update quarterly reforecasts
Ad-hoc support and scenario analysis
Prepare and analyze KPI's by business units
Assist in the preparation of financial statements in business unit format
Analyze business unit profitability and performance against targets
Client profitability reporting
Qualifications:
Bachelor's degree in Finance or Accounting (CPA and/or CFA is a plus)
3+ years of experience in accounting or financial analyst roles (Big 4 experience a plus)
Proven ability to work cross-functionally and with senior business leaders
Experience with Microsoft Office Suite, highly proficient in Excel and PowerPoint skills
Excellent communication and presentation skills with the proven ability to focus on the details
Experience and knowledge of financial planning
Banking or Fintech experience a plus
Experience with Pigment a plus and/or experience with Anaplan, Hyperion and Prologue
Public company experience a plus
#LI-AC1 #LI-Hybrid #LI-Onsite
Salary Range: $90,000.00 - $120,000.00
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.
$90k-120k yearly Auto-Apply 1d ago
Director of Portfolio Risk & Strategy
Tala 4.1
Remote job
At Tala, we're applying advanced technology and human creativity to solve what legacy institutions can't or won't. We are a global financial infrastructure company on a mission to unleash the economic power of the global majority, recognizing that today's financial infrastructure doesn't work for most of the world's population.
We're the first and only platform to combine the intelligence of a credit bureau, the payments execution of a fintech, and the relationship expertise of a bank into one vertically integrated solution. Our platform is powered by an expansive moat of proprietary data and AI/ML decisioning technology, enabling us to deliver instant, reliable liquidity personalized to every customer's needs. Through our flagship credit app, we've disbursed over $7 billion in credit to more than 12 million customers across Latin America, Southeast Asia, and East Africa. These customers have leveraged Tala products to start and expand small businesses, manage day-to-day needs, and pursue their financial goals.
Our pioneering work and proven impact have earned us consistent recognition, including being named to:
CNBC's Disruptor 50 for five years.CNBC's World's Top Fintech Companies for two consecutive years.Forbes' Fintech 50 list for nine consecutive years.
Visionary investors, persuaded by the economic power of the global majority, have committed half a billion dollars in equity and debt to Tala's success.
Given the global nature of our team, we operate on a remote-first approach with office hubs in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.
Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we'd love to hear from you!
The Role
We are seeking an experienced, impact-oriented leader to fill our Director of Portfolio Risk & Strategy at Tala. The candidate will report to the SVP of Risk and will be the key leader in providing enterprise-level portfolio diagnostics, foresight, and frameworks necessary to ensure sustainable, resilient growth across lending products in 8+ international markets via effective risk management and Product roadmap influence..
The ideal candidate will be a strategic thinker with a strong analytics skillset and deep consumer lending experience, who can collaborate across functions and geographies. They will have demonstrated an ability to define and build scalable policies and systems that enable efficient underwriting and product decisions with sound governance leading to resilient growth. What You'll Do
Enterprise Governance & Policy
Defines and maintains Board and externally-read risk appetite frameworks that translate growth goals into clear quantifiable limits for the entire lending business for Tala's growing number of international markets
Defines, evolves, and implements within Product squads the overarching credit policies that govern all of Tala's lending activities
Innovates on existing policies and valuation frameworks as needed driven by evolution in Tala's products and decisioning capabilities
Leads Credit Risk Committee meetings, owning the agenda, content, and executive level synthesis, ensuring strategic and risk appetite alignment and data-driven discussion amongst senior leaders
Strategic Portfolio Diagnostics & Foresight
Designs and implements continuous credit performance monitoring that assesses loan quality, customer behavior, and segment-level health
Anticipates macroeconomic and competitive trends, providing clear syntheses on risks to the portfolio and recommended strategy changes for each international markets
Owns risk diagnostic assessments of our lending strategies and decisioning to surface key areas of strengths and opportunities for improvement for placement on product roadmap
Risk-Adjusted Growth & Opportunity
Identifies growth opportunities via segments of both new or existing customers by providing data-informed, risk-adjusted insights.
Partner with Product and Data Science to enable efficient, growth-oriented decisioning innovation while ensuring disciplined adherence to company-level risk appetite and policies.
Executive & Cross-Functional Enablement
Provides concise, executive-level syntheses on risk performance and expectations to the CEO, Board, Finance and Capital Markets team, ensuring we have external-ready portfolio narratives and portfolio governance structures
Leads Credit Risk Committee meetings, owning the agenda, content, and executive-level synthesis, ensuring strategic and risk appetite alignment and data-driven discussion amongst senior leaders.
What You'll Need
10+ years experience in unsecured consumer lending with a nuanced understanding of how credit dynamics interact across the customer lifecycle in a high-volume, international context. Possess familiarity of foundational consumer behavior and macroeconomic principles
Proven track record of developing and implementing successful decisioning, analytical and valuation frameworks in a systemic and scalable manner
Experience in creating sound governance structures and rhythms and influencing partner teams on their criticality, obtaining organizational buy-in
Strong analytical and problem-solving skills with ability to apply advanced analytical techniques (e.g. multivariate linear regression, vintage analysis, residual analysis, lifecycle modeling) across diverse datasets to diagnose portfolio performance and actionable insights. Seeks precision of data to support claims, yet is comfortable exercising judgment where data is lacking
Proactive and inquisitive approach to identifying and surfacing emerging risks and opportunities
Excellent communication and interpersonal skills, with the ability to influence and build consensus across different levels and functions
A leadership style rooted in integrity, truth-seeking, and operational excellence
A curiosity that will enable you to digest the Tala's customer, business, and operating model quickly
Proficiency in SQL and Python
Bachelor's degree in a finance, engineering, statistics, or other related discipline
Comfort working and effectively communicating in a fast-paced, dynamic environment with a global team
Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we're proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
$123k-177k yearly est. Auto-Apply 60d+ ago
Palantir Foundry Application Builder
Cross River 4.6
Cross River job in Fort Lee, NJ
Who We Are
Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe.
Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of
American Banker's
Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance.
About Our Team
Cross River's team is made up of problem solvers hungry to build and perfect new products and systems. We work with team members in most US time zones. Although we are in separate places, we still make space to know one another and have fun! We collaborate, help and mentor each other, and check in on our progress and blocks frequently. We work together primarily with Confluence, GitHub, JIRA, and Teams.
What We're Looking For
We are seeking a Palantir Foundry Application Builder to lead the building of applications in Palantir Foundry. This is a hands-on, product-oriented role that sits at the intersection of business needs and modern data tooling. You'll own the delivery of high-impact applications without owning backend infrastructure.
You will guide solution delivery from the enterprise systems perspective, partnering with technical teams (data engineering, platform teams, architects) and business stakeholders to drive value-focused application development. Your role centers on solution execution and stakeholder alignment, not platform-level architecture.
Responsibilities:
Lead Application Development from the Enterprise Perspective
Serve as the point person for business-aligned Foundry application development within enterprise systems.
Drive delivery of user-facing applications, dashboards, and workflows using Foundry tools (e.g., Workshop, Slate, Code Workbooks, Contour).
Align use case development with business objectives, data availability, and compliance requirements.
Business and Stakeholder Engagement
Translate operational and reporting needs into well-scoped applications and iterative solutions.
Partner closely with business users, product owners, and domain leads to understand requirements and validate outcomes.
Coordinate with architects and engineering teams to align on data models and ensure integrations, but you will not own platform or infrastructure architecture.
Operational Oversight & Execution
Configures UI and UX changes to end-user applications (in collaboration with BAs and even end-users directly)
Creates dashboards for any emerging business needs
Ideates new functionalities and improvements to the tool
Maintain platform access
Manage Ontology data model in collaboration with data engineering and business owners
Support testing, rollout, and user onboarding for enterprise applications.
Monitor solution performance, collect feedback, and manage iterative improvements.
Maintain solution documentation, including logic, workflows, and user support materials.
On occasion, be willing to participate in coding portions of the data pipelines in Palantir.
Collaboration & Governance
Ensure solutions comply with internal governance, security, and compliance standards.
Participate in planning forums and enterprise reviews to ensure alignment with broader digital strategy.
Quality Assurance & Optimization
Oversee the testing and validation of implemented solutions to ensure they meet specified requirements.
Use Palantir's analytical tools to demonstrate data quality and architecture as well as lead analytical investigations for data projects.
Continuously evaluate and optimize solutions to improve performance, efficiency, and scalability.
Qualifications:
Experience
7+ years of experience in enterprise systems, data analytics, or digital operations.
Hands-on experience with Palantir Foundry or a similar platform required.
Proven ability to lead complex data- or application-driven solutions across business units.
Prior experience with financial services or regulatory environments is a strong plus.
Technical Skills
Expert knowledge of Palantir Foundry and its components.
Proficient in SQL, PySpark, and other relevant data technologies.
Strong understanding of data security, privacy, and compliance best practices.
Experience in developing data-driven solutions that meet business needs and regulatory requirements.
Soft Skills
Excellent communication and interpersonal skills, with the ability to collaborate across teams and articulate complex technical concepts to diverse audiences.
Strong analytical and problem-solving skills.
Ability to lead and mentor technical teams effectively.
Other Required Skills:
Experience in project management, Scrum methodology of Transaction Monitoring System implementations in Risk and/or Compliance area.
Proven record collaborating with international and remote/hybrid team
Experience handling external audit/regulatory examinations.
Great communication, analysis, and presentation skills. Should be able to work closely with business to understand business priorities and requirements.
Proven experience translating requirements to viable design, ability develop and test solutions that meet business requirements.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Education:
Bachelor's degree in computer science, Data Science, Information Technology, or a related field. Advanced degrees or certifications are a plus.
#LI-AC1 #LI-Hybrid #LI-Onsite
Salary Range: $170,000.00 - $200,000.00
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.
$26k-38k yearly est. Auto-Apply 34d ago
Senior Software Engineer, Full Stack
Cross River 4.6
Remote Cross River job
Who We Are
Cross River builds the infrastructure behind the world's most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively - trusted by leading fintechs, enterprises, and disruptors across the globe.
Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of
American Banker's
Best Places to Work in Fintech year after year. Whether you're designing code, solving regulatory puzzles, or developing strategy, you'll join a team where innovation and integrity drive everything we do - and where your work helps shape the future of finance.
What We're Looking For
Cross River's Software Engineer team handles the core Software responsibilities at Cross River, and as a Senior Software Engineer, you play a key role. In this role we are looking for a Senior Software Engineer to join our Core Banking and Payments team. We're a 100% remote team, who works closely together. This is a challenging role, so we expect you to have at least 6 years of experience. We are looking for a teammate that enjoys mentoring teammates and working closely with users. Key responsibilities will include tasks such as developing high performance real-time banking modules, Dotnet 8.0 migration and building critical components which are both scalable and idempotent.
Responsibilities:
Design and develop web applications using Angular (v12+) for frontend and .NET 8 for backend
Ensure cross-platform compatibility and responsiveness of applications
Translate UI/UX design wireframes into high-quality code
Implement and maintain automated end-to-end tests using Cypress
Plan, triage, and prioritize work across multiple priorities
Share your knowledge with teammates and help mentor and guide partners
Qualifications:
5+ years of professional experience developing with Angular and TypeScript
Strong understanding of HTML5, CSS3, SCSS, and responsive web design
Familiarity with RxJS, and component-based architecture
Experience writing automated UI tests with Cypress (or similar tools like Playwright, Selenium)
Strong communication skills
Cloud Architecture - preferably AWS
Docker / Containers
Financial industry / accounting experience or understanding is helpful, but not required
#LI-KR1 #LI-Remote
Salary Range: $150,000.00 - $180,000.00
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.
Zippia gives an in-depth look into the details of Cross River, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Cross River. The employee data is based on information from people who have self-reported their past or current employments at Cross River. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Cross River. The data presented on this page does not represent the view of Cross River and its employees or that of Zippia.
Cross River may also be known as or be related to Cross River and Cross River Bank.