CrossCountry Mortgage jobs - 55 jobs

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Operations Solutions UAT Specialist will act as the primary liaison during testing phases between the technology team, internal stakeholders, and third-party vendors. This role is responsible for ensuring quality assurance during the implementation of technical updates, identifying issues, and ensuring the successful deployment of solutions that align with business needs and user expectations. Job Responsibilities: Serve as the main point of contact for all testing-related communications between the IT team, stakeholders, and third-party vendors. Prepare test plans for assigned technical updates to ensure alignment with project goals. Create test cases for all relevant scenarios to validate system functionality. Prepare User Acceptance Testing (UAT) Form summarizing testing results, issues found, and recommendations for improvements. Complete User Acceptance Testing (UAT) within Service Level Agreements (SLA). Identify, document, and track defects, issues, and enhancement requests using JIRA. Work closely with stakeholders and cross-functional teams to gather feedback, ensuring the system meets both business requirements and user expectations. Provide regular status updates to project managers and stakeholders regarding testing progress and outcomes. Participate in meetings with cross-functional teams to align on project goals and timelines. Assess the impact of changes and create communications for the company. Collaborate with the training department on company announcements, SOPs, and workflows. Demonstrate updates and communications on calls; present and participate in meetings as needed. Validate implanted changes in production. Work with operations departments to identify opportunities for improvement of processes. Assist with providing materials and documents for audits and reviews. Perform other duties as assigned. Qualifications and Skills: 4+ years' experience in the mortgage industry. Encompass LOS experience. Knowledge of the overall mortgage workflow. Knowledge of all agency guidelines. Knowledge of compliance and disclosure requirements. JIRA experience, a plus. Proficient in Microsoft Office suite (Word, Excel, and Outlook). Excellent prioritization, organization, and time management skills. Excellent conflict management, teamwork and negotiation skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Annual Salary: $65,000-$80,000 The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

Join Allied Development Group as a Full-Time Experienced Utility Pipe Foreman in Columbus, Ohio, where you will have the opportunity to lead innovative projects that make a significant impact on the construction industry. This position allows you to leverage your expertise and problem-solving skills to troubleshoot and implement efficient piping systems. You will be at the forefront of cutting-edge construction techniques while collaborating with a team that values excellence and integrity. As a key leader, you will motivate your crew to achieve high performance and contribute to forward-thinking solutions in a dynamic work environment. This role promises to enhance your career while shaping the future of construction. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, and Paid Time Off. Seize this chance to be part of a company that prioritizes safety and quality in every endeavor. Apply now to make your mark in the field! Your role as a Experienced Pipe Foreman As a Full-Time Pipe Foreman at Allied Development Group, you will play a critical role in the successful execution of construction projects by managing your crew, equipment, and materials with precision. You will oversee the installation of storm, sanitary, and watermain systems, ensuring compliance with project drawings, specifications, and relevant codes. Your leadership will ensure that operations run smoothly and efficiently, fostering a high-performance culture. Additionally, you will maintain detailed records such as daily logs, as-builts, and time and material (T&M) tickets, promoting transparency and accountability in all aspects of the project. This dynamic position requires a strong problem solver who embodies a commitment to excellence and safety, making it an essential role in our mission to deliver outstanding results in the construction industry. What you need to be successful To excel as a Full-Time Pipe Foreman at Allied Development Group, a variety of skills are essential for ensuring project success. Strong leadership and communication abilities are crucial, as you will be responsible for directing your crew and effectively relaying instructions while fostering teamwork. A deep understanding of construction principles, along with hands-on experience in pipe installation and project management, will be vital in executing tasks according to each municipality's specifications and codes. Attention to detail is necessary for maintaining accurate records, such as daily logs and time and material (T&M) tickets, which are key for accountability. Additionally, exceptional problem-solving skills will empower you to navigate challenges on the job site, ensuring that operations remain efficient and safe. A commitment to safety standards, combined with a proactive approach to obstacles, will uphold the high-performance culture of the company and drive successful project outcomes. Join our team today! If you think this job is a fit for what you are looking for, great! We're excited to meet you!

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. About Valere Commercial: Part of the CrossCountry family of companies, Valere Commercial is a private real estate lender built for the modern investor. We offer flexible, fast, and scalable lending solutions backed by strong capital and a commitment to long-term client success. Our platform is designed to support real estate entrepreneurs - not just for one deal, but across their entire investment journey. You'll be part of a company that's agile, well-capitalized, and built to scale. We move fast, think big, and empower our team to do the same. Valere Commercial's core focus is on business purpose loans, including but not limited to the following products: investor bridge, fix-and-flip, ground-up construction (1-4 family and multi-family), multi-family term, cross-collateralized, and builder finance. Position Overview: The Business Purpose Lending (BPL) Account Executive is responsible for originating business directly from real estate investors, CrossCountry Mortgage Loan Officers, wholesale brokers, other business sources, referral partners, builders, fix and flip operators, and owners of residential rental properties seeking to refinance or expand their portfolios through acquisitions. This role manages an assigned territory by sourcing new clients, conducting training sessions, and serving as a visible product expert within the market area. The BPL Account Executive assists CrossCountry Mortgage branches, brokers, and investors with product and pricing-related inquiries and assists clients with submitting applications through the online portal. Job Responsibilities: Develop and maintain partnerships with the CrossCountry Mortgage retail branch network, direct real estate brokers, mortgage brokers, Loan Originators, and large real estate investors. Foster trust-based relationships, educate borrowers on loan products, and gain a clear understanding of clients' needs and goals. Perform at a high level in a collaborative remote environment by facilitating the loan application process, overcoming objections, and educating clients. Collect relevant client information to support online application submission, either directly or on the client's behalf; set accurate expectations and manage the process from initial consultation through term sheet generation to receipt of the application deposit. Manage a lead database within the CRM system, leveraging task management tools and consistent follow-up routines to stay current on all leads. Exceed weekly, monthly, and annual production goals related to phone calls placed, deposits received, conversion rates, and client satisfaction. Demonstrate a consistent commitment to high performance and a proactive approach to exceeding role expectations. Qualifications and Skills: Bachelor's degree, preferred. NMLS license, preferred. 3+ years of experience in commercial/residential mortgage lending or equivalent related experience. Experience in business-to-business (B2B) sales with an emphasis on client relationship development and retention. Experience taking initiative and working independently while contributing effectively in collaborative team environments. Familiarity with all applicable regulatory requirements, including AML, OFAC, and Fair Lending. Excellent organizational and time management skills to effectively balance competing priorities and consistently meet deadlines. Skilled in presenting information clearly while effectively overcoming objections. Skilled at leveraging web-based tools and databases for efficient information gathering. Excellent customer service, negotiation, and problem-solving skills. Excellent communication skills. Advanced proficiency in Microsoft Office Suite (i.e., Word, Excel, PowerPoint, Outlook). Advanced proficiency in Salesforce. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Annual Salary: 55,000 This position is compensated through a combination of a base salary and competitive commission earnings based on volume The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Branch Business Development Specialist supports the branch in the areas of marketing, business development, and administrative functions. This role is responsible for administrative assistance, marketing and social media content creation and management, event coordination, and recruiting activities. The Branch Business Development Specialist helps ensure the branch stays ahead in marketing and operations, enhances client and partner relationships, and supports the growth of the branch business. Job Responsibilities: * Edit and produce engaging video content from raw footage for social media. * Manage the social media and content calendar, plan photo/video shoots, and execute marketing campaigns. * Post and schedule social media content with captions and engagement strategies. * Track and report on marketing metrics and performance. * Assist Loan Officers with Total Expert, including creating, updating, and managing marketing campaigns. * Assist with various administrative duties, such as completing preparation for meetings and ensuring meeting materials are printed and ready to be presented. * Maintain the Branch Manager's calendar and help coordinate internal and realtor meetings. * Support the local team with operational needs as directed. * Plan, organize, and assist at events, including securing venues, managing RSVPs, and addressing logistics. * Check in guests at events and provide exceptional customer service. * Assist with increasing event attendance and building effective business relationships with current and new realtor or referral partners. * Support recruiting as needed by sending follow-up messages, scheduling interviews, and tracking candidates. * Help prepare recruiting collateral and assist with promoting positions on social media and around the Cleveland area. * Modify work schedule and occasionally work overtime as needed to fulfill responsibilities based on business needs. Qualifications and Skills: * Bachelor's degree in Marketing, Business, or a related field, preferred. * Experience with CRM platforms and Microsoft Office Suite. * Recruiting support experience, preferred. * Excellent communication, organization, and prioritization skills. * Effective video editing and content creation skills (e.g., Canva, Adobe Premiere). This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Manager, Corporate Real Estate, is responsible for the management of CrossCountry Mortgages ("CCM") nationwide portfolio of branch locations. This role is responsible for all aspects of lease administration, including new lease negotiations, renewals, restructurings, and terminations. The Manager, Corporate Real Estate serves as CCM's lead in landlord relations, ensuring competitive lease terms and alignment with business strategy. Job Responsibilities: * Manage nationwide portfolio of branch locations. * Negotiate new leases, renewals, extensions, amendments, and early terminations. * Proactively monitor lease expirations and ensure timely execution of renewals or exits. * Develop and execute real estate strategies to support growth, relocation, and consolidations. * Serve as the primary liaison between landlords, brokers, and legal counsel. * Review and analyze lease documents to ensure favorable terms and compliance. * Partner with internal teams (finance, legal, onboarding) to align real estate decisions with business goals. * Maintain accurate lease records, financial obligations, and critical dates in the lease management system. * Track and report on portfolio performance, occupancy costs, and savings opportunities. * Conduct market research to benchmark rental rates and identify cost reduction opportunities. Qualifications and Skills: * Bachelor's Degree or equivalent related experience. * Experience in commercial real estate, lease administration, and/or multi-site portfolio management. * Experience working independently successfully. * Skill in managing multiple project schedules and deliverables. * Skill in working closely with internal stakeholders. * Excellent written and communication skills. * Advanced negotiation skills. * Proficient in Microsoft Office Suite. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. #LI-CCMREC CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Production Manager is responsible for assisting assigned branch team members with pipeline management to ensure the smooth and timely process of all loan files. This position works closely with branch processors to ensure the delivery of disclosures and provide continuous support as needed. In addition, the Production Manager supports branch team members with various tasks, including but not limited to general loan questions, assistance with escalations (working with the appropriate departments), pipeline and production review. This position operates within Pacific Standard Time Zone working hours to support the West Coast region. Job Responsibilities: Monitor estimated closing dates in Encompass and other reporting platforms, working with the branch to manage accordingly. Facilitate pipeline management calls as needed. Understand assigned branch needs and develop and execute plans to address them. Work closely with branch processing to ensure tasks are completed and files are submitted to underwriting accurately. Assist with processing needs as applicable, including supplying new processors with augmented training and support. Support branch operations and management by assisting with prioritization and workflow structure. Maintain reporting to monitor initial CDs to ensure appropriate timing requirements are met. Collaborate with branch managers to monitor capacity to level load production as needed. Routinely follow up with branches to ensure timely responses to compliance needs are being met, including but not limited to Regulation B, three-day RESPA and eConsent requirements. Provide feedback to branch managers on any performance concerns based on reporting. Participate in one-on-one meetings with branch managers or branch operations managers to improve workflow and resolve issues. Monitor and follow up with branch employees to maintain the proper workflow. Ensure each file complies with all corporate and regulatory policies and procedures. Manage projects for deployment of new systems and procedures. Maintain broad knowledge and thorough understanding of applicable federal, state and agency regulations and guidelines. Develop and maintain an effective organization through the selection, training, compensation, motivation, and review of branch employees. Guide and direct employees to assist their professional development. Monitor daily, weekly, and monthly production and compliance reports. Qualifications and Skills: Bachelor's degree and/or equivalent combination of education/experience. Minimum 3 to 5 years' loan processing experience. Prior experience in management, project management, or in a team lead role, preferred. Knowledge of the mortgage lending function, TRID rules and regulations, REPSA, and disclosures, required. Experience with processing, closing and funding loans in accordance with Investors and Agency guidelines including federal and state required practices. Experience with Encompass loan origination software and pipeline management, preferred. Knowledge of FNMA, FHLMC, FHA, VA loan programs. Advanced team building, organization, and leadership skills. Excellent analytical, customer service, and managerial skills. Excellent communication and collaborations skills. Excellent prioritization and time management skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook). This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Hourly Rate: $28.84 - $31.25 This position is bonus plan eligible The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The IT Procurement Specialist manages the full procurement lifecycle for IT goods and services, including sourcing, renewals, and approvals. This role is responsible for evaluating vendor proposals, pricing, service levels, and contract terms to ensure optimal value and risk mitigation. The IT Procurement Specialist reviews existing tools and vendor offerings to identify opportunities for consolidation, cost savings, and operational efficiency. Job Responsibilities: Manage the full procurement lifecycle for IT goods and services including sourcing, renewals, and approvals. Evaluate vendor proposals, pricing, service levels, and terms to ensure maximum value and risk mitigation. Track and manage IT asset lifecycle (hardware, software licenses, SaaS renewals). Monitor technology spend against budget and provide forecasting and reporting on upcoming renewals or cost changes. Ensure procurement policies are followed and help improve processes and workflow. Evaluate current tools, subscriptions, and vendor offerings to determine whether services already exist within the organization. Conduct spend and usage analysis to identify redundant software of overlapping functionality across vendors or departments. Rationalize and consolidate vendors when feasible to reduce spend, complexity, and operational risk. Qualifications and Skills: Bachelor's Degree. 2+ years of experience in IT procurement or vendor management. Experience in the mortgage industry, preferred. Experience in technology purchasing, preferred. Highly organized, efficient, and detail oriented. Skilled in interpreting contract language, including termination clauses, licensing terms, and renewal structures. Excellent analytical skills to compare vendor offerings and evaluate redundancy. Excellent customer service skills, with a commitment to meeting the expectations and requirements of internal teams and external customers. Proficient in Microsoft Office Suite. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. #LI-CCMREC CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Quality Control Analyst is responsible for conducting daily audits of post decisioned loan files, which include the areas of credit report, appraisal, occupancy, red flags, underwriting and decision logic, underwriting conditions/stipulations and compliance. The Quality Control Analyst completes loan audit results electronically, containing feedback of each loan review. The Quality Control Analyst works closely with the QC Manager to identify and remedy individual and group trends and assists in providing any policy guidance or training as needed. The Quality Control Analyst is responsible for re-underwriting the loan, validating compliance with all agency loan guidelines, regulatory requirements, and procedures. This position primarily operates within Eastern Time zone working hours to support the East Coast region. Job Responsibilities: Perform quality control audits of an assigned sample of loan files that have been decisioned by CrossCountry Mortgage Underwriters; ensure reviews are conducted in accordance with CrossCountry Mortgage QC plan. Ensure loan files are in compliance with all agency loan guidelines, regulatory requirements, company policies and procedures, and meets Agency quality control requirements. Assist the QC Manager with projects. Attend relevant loan underwriting, credit analysis, or loan program industry trainings. Prepare a report of monthly findings; create data reports in Excel or Access. Qualifications and Skills: Bachelor's degree and/or equivalent combination of education/experience. A minimum of 3 years of underwriting experience in the retail mortgage lending industry. Knowledge of federal, state, and regulatory rules, laws, regulations, underwriting guidelines and statutes relevant to the mortgage industry. Knowledge of HUD/FNMA/FHLMC/VA eligibility guidelines. Knowledge of loan processes and procedures. Experience with Encompass LOS, preferred. Experience in mortgage quality control, preferred. FHA and VA experience, preferred. Proficiency in Microsoft Office Outlook, Word, and Excel. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Hourly Rate: 38.46 - 45.67 The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position #LI-CCMREC CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Jr. Loan Officer is responsible for converting inbound premium leads into loans by promoting CrossCountry Mortgage's competitive mortgage products, services, and programs. This position consults with customers about their current and future needs to help achieve financing needs, collects and reviews all needed supporting loan documentation, and maintains minimum standards for production and quality. Job Responsibilities: Establish a presence for CCM, including but not limited to, converting incoming leads. Analyze current rates and programs to provide accurate and timely information to borrowers. Negotiate terms and conditions with borrowers. Participate in all steps related to the origination of a mortgage loan including but not limited to, meeting with prospects, counseling borrowers, taking mortgage applications by phone. Manage personal pipeline to ensure service standards and financial goals are met. Learn various borrowing programs and processes and stay current with changes and new products. Learn and utilize various in-house technical systems and programs. Evaluate credit requests and determine trends in a given marketplace. Comply with all applicable federal and state compliance guidelines relative to the position. Qualifications and Skills: Minimum of 2 years of sales experience or origination experience in a consumer direct or call center environment. Experience collecting and analyzing borrower income and negotiating skills. Experience proactively soliciting new business. Knowledge of retail product philosophy, policy, underwriting, procedures, documentation and systems. Experience converting leads and in-bound calls, preferred. NMLS License under the terms of the S.A.F.E. Act of 2008 (“SAFE Act”) *. State License under the terms of the SAFE Act*. Excellent analytical skills. Excellent communication and collaboration skills. Proficiency in standardized software applications, including Microsoft Office Suite (i.e. Word, Excel, PowerPoint and Outlook) This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: This position is compensated through commission earnings. The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Jumbo Regional Underwriting Manager is responsible for supporting the underwriting department in their day-to-day requirements while ensuring service level agreements are being maintained. The Jumbo Regional Underwriting Manager provides solutions and assistance to loan level questions/escalations from the Underwriters, complex scenarios, and 2nd level mortgage reviews. Reporting directly to the VP of underwriting the Jumbo Regional Underwriting Manager will also assist in special projects as directed by management. Job Responsibilities: Provide individual Underwriter coaching, mentoring, and training on the expectations, processes, guidelines, system work (Encompass), etc., escalating questions as needed for clarification. Serve as the primary point of contact for all questions, clarification, and instruction for Underwriters. Ensure Underwriters understand, apply, and grow their knowledge base of guidelines, processes, and procedures at CCM. Complete CTC reviews until Underwriters have earned lending authority. Review the CR Lending Authority, ACES, Denial, Suspense, Failed, and 2nd Tier Review Pipeline reports daily. Provide valid findings, training, and coaching issues weekly to the VP. Complete at least 2 spot reviews per week on files not reviewed by another department/team (i.e. QC, CRUM, etc.). Assist with the review of reports and findings regarding Underwriter quality as needed. Manage the pipeline making sure loans for all areas are within SLA, and all loans placed in any external Underwriter status are for no more than 24 hours (for branch rebuttal, 72 hours). Communicate all load balancing, designated underwriting assignments, and rush/priority reviews (VIP, Transition, etc.) to the Production Coordinators. Assist with loan level production (underwriting, clearing conditions) based on staffing/volume needs. Review and complete non-health/safety escrow holdbacks. Review loan scenarios as needed/required. Review post-closing/credit risk findings to identify and determine training needs. Conduct new branch welcome calls and existing branch calls as needed (daily, weekly, monthly). Report on Underwriter final bonus numbers; communicate to the VP. Interview prospective Underwriters for hire. Review and approve timecards and PTO requests. Attend weekly meetings with the VP and Monthly National Underwriting department calls conducted by the SVP of Underwriting; hold bi-weekly team meetings with direct reports. Qualifications and Skills: Bachelor's Degree or equivalent combination of education/experience. DE, SAR and LAPP certifications are required; experience with USDA is a plus. 5+ years of Mortgage Underwriting Experience (FHA, VA and Conventional) with agency guideline knowledge. 5+ years of underwriting supervisory experience. Encompass LOS experience. Knowledge of ATR/QM requirements. Knowledge of compliance and disclosure requirements. Excellent communication and organizational skills. Proficient in Microsoft Office Suite (Word, Excel and Outlook). This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Annual Salary: 140,000.00 - 150,000.00 Bonus Eligible if applicable The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Accounts Payable Specialist II is primarily responsible for the daily processing of invoices. These activities include, but are not limited to, ensuring invoices are coded to be the appropriate spend category, cost center, loan number (when applicable) and supporting documentation for compliance and company policies. The Accounts Payable Specialist II works directly with internal customers and external suppliers to resolve issues. Job Responsibilities: Process invoices to pay suppliers timely. Work collaboratively with branches and resolve inquiries in a timely manner. Process and scan invoices into the accounting system. Prepare and record journal entries. Complete other duties as assigned. Qualifications and Skills: High School diploma or equivalent. 3+ years of accounts payable experience. Excellent communication skills. Excellent attention to detail. Proficiency with Microsoft Office Suite, including Excel. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Merchandising Specialist supports the merchandising team in developing and executing strategies to maximize product visibility, sales, and profitability. This role involves coordinating between various departments, analyzing sales data, and ensuring the efficient execution of merchandising plans. Job Responsibilities: Manage the planning and implementation of merchandising strategies. Assist Senior Manager of Merchandising in ideating and procuring promotional products, accessories, and apparel for company culture and events. Collaborate with vendors to source and quote branded merchandise. Provide support to Senior Manager of Merchandising, ensuring schedules are met and merchandise is delivered by outlined dates. Conduct market research and stay ahead of industry trends; maintain knowledge of retail trends and consumer behavior. Provide excellent customer service during interactions with employees throughout all internal branches and assist with special requests and orders. Manage the setup of new items in systems. Analyze sales data and customer feedback to identify trends and opportunities for improvement. Oversee internal merchandising inbox and communications requested through internal platforms. Create presentations and quotes. Assist in managing product assortments and seasonal transitions. Research and identify potential vendors to diversify product offerings and execute creative and effective decoration strategies to attract and engage customers. Participate in inter-departmental meetings to communicate updates and address any merchandising-related issues. Qualifications and Skills: Bachelor's degree in Marketing, Communications, Business, Retail, related field, and/or equivalent combination of education/experience. A minimum of 2 years' experience in a similar position. Experience in marketing, communications, and/or design is preferred. Familiar with Microsoft Office Suite (Outlook, Word, PowerPoint, Excel). Excellent attention to detail, organization, and prioritization skills. Excellent strategic thinking skills. Excellent communication and customer service skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Operations Solutions Analyst plays a key role in bridging the gap between business stakeholders and technology teams. This position is responsible for gathering, analyzing, and translating business requests into actionable technical requirements, ensuring that solutions are delivered successfully, and business needs are met. Job Responsibilities: Collaborate with specialists to understand business needs, workflows, and gather technical requirements for requests and projects. Convert business requests into clear, detailed user stories for technology teams ensuring alignment with project goals and objectives. Develop and document stories in JIRA, including comprehensive QA testing criteria to ensure accurate and effective testing. Review business requests with technology teams to ensure understanding, feasibility, and alignment on project goals. Facilitate and troubleshoot any challenges associated with the request. Establish and maintain effective business relationships with internal and external partners. Oversee the completion and success of customer support initiatives across multiple requests and projects, ensuring stakeholder satisfaction. Communicate expectations clearly with stakeholders to ensure alignment and prevent misunderstandings. Assist with providing material and documentation for audits and reviews. Lead and participate in meetings to gather requirements, present findings, and provide status updates to stakeholders. Take on additional responsibilities as required to support the success of the team and the business. Qualifications and Skills: 4+ years' experience in the mortgage industry. Encompass LOS experience. JIRA experience, a plus. Knowledge of the overall mortgage workflow. Knowledge of all agency guidelines. Knowledge of compliance and disclosure requirements. Excellent prioritization, organization, and time management skills. Excellent conflict management and negotiation skills. Proficient in Microsoft Office suite (Word, Excel, and Outlook). This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Annual Salary: $65,000-$80,000 The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. As the Cleveland OH branch of CCM, we help local families secure affordable homeownership by providing personalized guidance, clear communication, and a wide range of loan programs tailored to fit your goals. We're seeking driven, strategic, and results-oriented professionals who thrive in high volume environments and are motivated by earning potential. If you're ready to be rewarded for your results and join a team that values excellence, apply now and let your ambition pay off. What We Offer: Competitive commission structure. Clear growth path. Ongoing training and mentorship from industry veterans. Recognition programs and performance incentives. Position Overview: CrossCountry Mortgage's Customer Service Representative role is an entry level opportunity to begin a career in the mortgage industry. This role provides the essential tools and foundation to ensure career success and maintain the utmost level of customer satisfaction. Job Responsibilities: Build lasting relationships with high-value clients across the mortgage industry. Take inbound leads via corporate phone system. Gather basic customer information and identify customer needs. Assist Licensed Loan Officers in obtaining leads by coordinating communication and transferring identified customer via corporate phone system. Utilize corporate training methods and tactics in converting potential prospects to CCM customers. Leverage cutting-edge tools and data to optimize your outreach and conversion. Schedule initial appointments as well as maintaining database to ensure customer service expectations are met. Appropriately classify and distinguish each lead contacted. Manage high volume of incoming phone calls. Apply training to live interactions with CCM clients both internally and externally. Collaborate with a high-performance team to exceed revenue targets. Qualifications and Skills: High School Diploma or equivalent. 1+ years of experience as a telemarketer or similar sales/customer service role. Skill in exceeding sales quotas in a competitive environment. Familiarity with CRM systems and data-driven sales strategies. Excellent communication and customer service skills. Excellent prioritization and time management skills. Excellent consultative selling skills. Proficiency in Microsoft Office Suite (i.e., Word, Excel, PowerPoint, and Outlook). This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Operations Project Manager is responsible for managing projects to ensure completion within the service level agreement (SLA). The Operations Project Manager works with stakeholders, identifies expectations, delegates tasks, and ensures successful implementation. Job Responsibilities: Act as the point of contact for team members on assigned projects including assembling, coordinating, and managing project needs. Lead project meetings, presentations, and post-policy implementations. Monitor progress and keep the stakeholders informed throughout the project. Maintain project documentation. Follow up on all tasks to assure project timelines are met. Set clear expectations with all project stakeholders. Establish and maintain effective business relations with internal and external partners. Lead the development of project goals and establish the scope of projects. Ensure completion and success of customer support across multiple projects. Facilitate and troubleshoot any challenges associated with the project. Provide technical and management advice while assisting stakeholders and personnel associated with each project. Communicate and work with the training department on SOPs, workflows, and announcements. Summarize project information, establish business needs and concepts while clearly communicating with high-level leadership. Assist with providing material and documents for audits and reviews. Complete User Acceptance Testing (UAT) as needed. Perform other duties as assigned. Qualifications and Skills: 5+ years of experience in mortgages. Encompass LOS experience required. Related experience, preferred. Knowledge of the overall mortgage workflow. Knowledge of all agency guidelines Knowledge of compliance and disclosure requirements. PMP certification, a plus. JIRA experience, a plus. Proficient in Microsoft Office suite (Word, Excel, and Outlook). Excellent prioritization, organization, and time management skills. Excellent management and analytical skills. Excellent conflict management and negotiation skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: CrossCountry Mortgage's Customer Service Representative positions are entry level positions to begin a new career in the mortgage industry. This position provides the essential tools and foundation to ensure career success and maintain the utmost level of customer satisfaction. Job Responsibilities: * Take inbound leads via corporate phone system. * Gather basic customer information and identify customer needs. * Assist Licensed Loan Officers in obtaining leads by coordinating communication and transferring identified customer via corporate phone system. * Utilize corporate training methods and tactics in converting potential prospects to CCM customers. * Schedule initial appointments as well as maintaining database to ensure customer service expectations are met. * Appropriately classify and distinguish each lead contacted. * Manage high volume of incoming phone calls. * Apply training to live interactions with CCM clients both internally and externally. Qualifications and Skills: * High School diploma or equivalent. * 1 year of experience as a telemarketer or similar sales/customer service role. * Microsoft Office Suite (i.e. Word, Excel, PowerPoint and Outlook) * Excellent communication and customer service skills. * Excellent prioritization and time management skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Branch Business Development Associate supports the branch in the areas of marketing, business development, and administrative support. This role is responsible for administrative assistance, marketing and social media content creation and management, event coordination, and recruiting support. The Branch Business Development Associate ensures the branch stays ahead in marketing and operations, enhances client and partner relationships, and supports overall business growth. Job Responsibilities: * Assist the Business Development Manager with increasing event attendance numbers and building effective business relationships with current and new realtor or referral partners. * Support recruiting collateral and assist with promoting positions on social media and around the Cleveland area. * Assist the Business Development Manager with various administrative duties, such as completing preparation for meetings and ensuring meeting materials are printed and ready to present. * Edit and produce engaging video content from raw footage for social media. * Manage a social media and content calendar, plan shoots, and execute marketing campaigns. * Post and schedule social media content with captions and engagement strategies. * Track and report on marketing metrics and performance. * Assist Loan Officers and other branches with Total Expert when needed, helping to create social media posts for closings etc. * Maintain the Branch Manager's calendar and help coordinate internal and realtor meetings. * Support the loan team with operational needs and ad hoc tasks. * Plan, organize, and assist at events, including securing venues, managing RSVPs, and addressing logistics. * Check in guests at events and provide exceptional customer service. * Modify work schedule and occasionally work overtime as needed to fulfill responsibilities based on business needs. Qualifications and Skills: * Bachelor's degree in Marketing, Business, or a related field, preferred. * Experience with CRM platforms and Microsoft Office Suite. * Recruiting support experience, preferred. * Effective video editing and content creation skills (e.g., Canva, Adobe Premiere). * Excellent communication, organization, and prioritization skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Sales & Training Manager is responsible for performance-driven sales leadership and hands-on coaching and training expertise. This role recruits and inspires a high-performing sales team by modeling best practices in prospecting, pipeline management, and customer service and mentoring and onboarding newly licensed Loan Officers into productive contributors. Duties focus on results and development, setting clear sales goals, monitoring performance metrics, and providing individualized coaching and corrective action plans as needed. This role develops engaging curricula and training assets-from live sessions to digital learning tools-on topics including loan workflows, regulatory compliance, and internal technology platforms. The Sales & Training Manager collaborates cross-functionally with operations, compliance, and IT to ensure seamless process alignment and ongoing professional development. Job Responsibilities: * Drive the origination of high-quality refinance and purchase mortgage loans. * Recruit and motivate a team of Loan Officers (LOs), fostering a culture of accountability, collaboration, and continuous improvement. * Set and monitor individual and sales goals for LOs; track performance metrics and implement corrective coaching plans. * Design and deliver comprehensive origination boot camps for newly licensed LOs, covering loan products, compliance requirements, and internal systems (e.g., Encompass 360). * Lead by example in prospecting, pipeline management, and customer-service excellence. * Serve as LOs primary mentor; conduct one-on-one skill assessments, provide performance feedback, and co-create personalized development plans. * Develop and maintain training materials including classroom guides, e-learning modules, job aids, and micro-learnings on topics such as loan origination workflows (purchase & refinance), third-party vendor processes and compliance (FNMA/FHLMC, FHA/VA, S.A.F.E. Act) and internal platforms and technology roll-outs. * Facilitate live and virtual training sessions, ensuring timely delivery and high engagement; schedule internal CCM training for new LOs as needed. * Partner with operations, compliance, and IT teams to integrate process changes and system updates into training curricula. Qualifications and Skills: * 3+ years of experience in retail mortgages sales management or mortgage-industry training. * Experience with originating refinance and purchase loans independently in both consumer-direct and retail channels. * Experience with building relationships, mentoring others, and leading cultural change. * Excellent presentation, facilitation and public-speaking skills. * Excellent instructional design, technical writing and analytical capabilities. * Excellent executive-functioning skills, including exceptional organization skills, attention to detail, enthusiasm, proactiveness, problem-solving, and proficient at managing multiple priorities. * Advanced knowledge of Learning Management Systems (LMS) and virtual-training platforms. * Skill in working in a collaborative, high-volume team setting. * Proficient in Encompass 360 and Microsoft Office Suite. (Word, Excel, Outlook, PowerPoint) This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Non-QM Underwriter is responsible for underwriting and maintaining a loan pipeline while communicating with internal loan teams and external lenders. The Non-QM Underwriter maintains extensive product and guideline knowledge of all Non-QM lenders and assists loan teams and underwriting teams with questions and issue resolution. Job Responsibilities: Underwrite Non-QM and Non-Agency loan products, including but not limited to Bank Statement Income Analysis, Asset Depletion, DSCR No Ratio, Foreign National, and Self-Employment. Maintain an underwriting pipeline of new loans and resubmissions that meet standard service level agreements. Evaluate and examine loan files to ensure accuracy, completeness, and compliance with investor and agency guidelines. Issue loan decisions to sales and operations staff in a clear and concise manner. Communicate with operations, sales staff, business partners (lenders and investors), maintaining a high level of customer service. Issue final approval by uploading all necessary approval documentation into the company's software systems with appropriate signatures. Collaborate with the Post-Closing department on any stipulations for closed files; communicate process and outcome to underwriters and management. Perform other related duties as assigned by management. Qualifications and Skills: Bachelor's degree and/or equivalent combination of education and experience. 4+ years of mortgage underwriting experience. Experience with Non-QM and Non-Agency underwriting. Experience with manual underwriting. Experience with compliance and disclosure requirements. Encompass LOS experience, a plus. Advanced prioritization, time management, and problem-solving skills, maintaining attention to detail. Excellent communication skills. Proficient in Microsoft Word, Excel, and Outlook. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Hourly Rate: 43.26 - 48.07 Bonus Eligible if applicable The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************