Field Operations Technician
Crown Castle Inc. job in Dallas, TX
For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.
ABOUT THE ROLE
Responsible for supporting and maintaining small cell & DAS Networks that are currently serving, the Nation's largest Wireless Carriers. Year-round objectives to include, first response to outages and impairments, along with making the needed repairs to the assigned networks. Annual Preventative Maintenance inspections, to remote DAS/SC equipment and host related equipment. Various computer related administrative tasks, i.e. uploading photos and documents, using GUI pages along with many web-based tools. Safe work practices must be applied to the completion of all work-related tasks, along with integrity, quality and attention to details.
WHAT YOU WILL DO
* Perform all activities in a manner to ensure the safety of yourself, your team, your customers and the public.
* Respond to all network outages, impairments and emergencies in the DAS/SC network you are assigned.
* Complete all assigned annual preventative maintenance inspections thoroughly and accurately, to Crown standards.
* Operation and understanding of RF and fiber related test equipment, such as PIM analyzer, Antenna analyzer, RF power meter, Spectrum analyzer, Signal generator, OTDR, Fusion splicer, Optic power meter.
* Operate PC or similar devices to gain access to DAS/SC network and complete assigned administrative tasks.
* Work efficiently and effectively with cross functional departments and peers.
* First line acceptance of all new and modified networks using the Network Handoff Process.
* Ensure timely acceptance of all assigned tickets and meet all SLA, Resolve and MTTRs in you assigned area
WHAT YOU WILL NEED TO SUCCEED
Education Qualifications
* High School Degree or equivalent required
* Associates degree, two-year technical degree or equivalent military/special electronics training experience strongly preferred
* A valid state driver's license required
Experience Qualifications
* Two (2) or more years of experience in one or more of the following fields: wireless communications, outside plant fiber optic installations, repair, testing and troubleshooting.
* Knowledge of radio transmitters, receivers, antennas, electronic theory, fiber optic theory
* Ability to safely drive and operate a DOT compliant boom truck, in the public right of way.
* Ability to work closely with and provide guidance to vendors both on-site and remotely
* Ability to analyze and understand PIM/Sweep test data
* Ability to communicate both verbally and in writing in a clear and concise manner
* Skilled in trouble ticket or work order systems
* Exposure to network monitoring systems
* Ability to work independently with minimal guidance, while managing time for maximum efficiency.
* DOT Certification
* OSHA Certifications
* Fiber Optic Experience
* PIM or Antenna analyzer certifications
* Skilled in trouble ticket or work order systems
* Exposure to network monitoring systems
Licenses and Certifications
* DL NUMBER - Driver License, Valid and in State
Where You Will Work
Field: This is a remote role (must be located in a commutable distance to ) which requires travel to customer and/or project sites with exposure to heavy equipment and environmental conditions over 90% of the time. There will also be work in a normal office setting with no exposure to adverse environmental conditions as little as 10% of the time. This position will be swing shift hours, possibly weekends and requires on call rotation involvement. There may be travel required away from the home location for extended periods of time.
YOUR COMPANY BENEFITS
At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life.
We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.
* Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
* Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
* New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
* Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
* Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
* Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
* Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
* 10 company holidays plus 2 floating holiday.
* All offices provide free beverages and snacks.
Compensation
The pay range offered for this position is $29.42 - $40.43 per hour. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.
Additional Information
Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
If you are interested in joining our team, please visit the Crown Castle careers site to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.
Customer Solution Manager RAN Software
Plano, TX job
Join our Team Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1's working on EAD for this position. About this opportunity: We are now seeking a Technical Customer Solution Manager specialized in mobile telecommunications 5G/4G Radio Access Network SW; to provide expertise in existing and future RAN SW offerings. This includes SW for distributed nodes (purposed built BBU and Cloud RAN), as well as centralized network management nodes (rApps).
In this role, you will be addressing customer requirements and aligning them with Ericsson strategic priorities as part of the current SW roadmap process. You will also interact with the Commercial and Delivery organizations as part of the Core 3 team.
What you will do:
* Be part of a major CU Radio SW program with team and based in the Ericsson office in Morristown, NJ
* Position Ericsson as a technology leader, communicate and discuss Ericsson's technology strategy and vision with customers across HQ and Markets
* Manage RAN SW customer requirements, ensuring strategic alignment with Ericsson's relevant Product Lines
* Align customer requirements with Ericsson and ecosystem partners
* Contribute to knowledge sharing, ensure the customer vision & strategy, including implications on Ericsson's technology and solutions, is communicated to those in need at the Business Unit and Product Development Unit
* Secure timely delivery of customer's critical features following through the FOA process, implementing short/mid-term strategies for successful project execution
* As a member of the Core 3 team, provide sales support for specific deals, respond to RFx, propose solutions covering customer requirements, and present to Headquarters and Customers
The skills you bring:
* Experience from Technical Pre-sales, Development, or Service Delivery (Post-sales), more than 7 years
* Deep RAN SW product portfolio knowledge including LTE, NR FDD, NR TDD, and mmW
* Be familiar with Ericsson's RAN portfolio, including Radio, Compute HW, Cloud RAN, EIC, and rApps.
* Good understanding of RAN/mobile network, deployment scenarios, performance, optimization, etc.
* Deep understanding of SW development process
* Deep understanding of new SW introduction process with major CSP's, including CI/CD processes
* Be familiar with RAN interoperability projects (e.g. Device testing, 5G Core, etc)
* Strong team player working very closely with Sales, Product Management, PDU, Domain and Program Office.
* Team player with very good collaboration skills
* Excellent communication skills
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at *******************************.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Morristown
Job details: Domain Sales Manager
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
The salary range for this position is
* NJ: $148,800- $186,000
Sales Incentive Plan: Your pay also includes the opportunity for sales incentives as a part of Ericsson's Sales Incentive Plan. Actual payouts are based on performance of the business against the unit's objectives, individual performance, and the individual incentive target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson matches $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
Customer Success and Renewals Mng
Plano, TX job
Grow with us! * This role is a hybrid position with the expectation in the Ericsson office located in Boise, Idaho or in Plano, Texas and relocation is not offered for this position. * Ericsson Enterprise Wireless Solutions Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1's working on EAD for this position.
The Customer Success & Renewals Manager will lead a team responsible for the efficient and effective management of high-volume subscription renewals and the successful execution and efficiencies of CSM and Renewal programs. This role requires strong leadership, operational acumen, and a strategic mindset to drive team performance, and optimize processes.
What you will do:
* Set clear performance expectations, conduct regular 1:1s, provide ongoing coaching, feedback, and formal performance reviews to encourage professional growth and ensure team members meet or exceed goals.
* Manage team capacity, workload distribution, and resource allocation to ensure optimal efficiency and coverage for renewal cases and program demands.
* Lead a positive, collaborative, and high-performance team culture, promoting continuous learning and effective communication.
* Serve as the primary escalation point for complex renewal cases or program-related challenges, guiding the team to resolution and directly intervening when necessary.
* Continuously analyze current renewal and customer success processes, identify bottlenecks, and drive strategic initiatives to improve efficiency, reduce manual effort, and enhance the customer experience.
* Monitor key performance indicators (KPIs) for the renewals team, analyze trends, and provide regular reports and insights to senior leadership.
* Champion a culture of continuous improvement, innovation, and best practices within the team and across related operational processes.
* Partner strategically with departments such as Product, Marketing, Sales, Customer Success, and Finance to evaluate programs and ensure cross-functional alignment and support.
* Proactively engage with key customers and partners to gather qualitative feedback on renewal processes, program effectiveness, and overall experience.
The skills you bring:
* Bachelor's degree or 5+ years of experience in an operations role, specifically in Customer Success Operations, Sales Operations, Revenue Operations, or Business Operations, preferably within a B2B SaaS environment.
* Proven track record of improving operational efficiency and driving measurable results in customer retention, renewals, and expansion.
* Experience in managing and optimizing a Customer Success tech stack, including CRM and CS platforms.
* Strong understanding of the entire customer lifecycle, from onboarding to renewal/expansion.
* Experience with project management methodologies and leading cross-functional initiatives.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at *******************************.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Hybrid: Plano, Texas or Boise, Idaho
Job details: Account Manager
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Variable Compensation Plan: This role includes the opportunity for sales commissions as a part of the Ericsson Enterprise Wireless Variable Compensation Plan. Actual payouts are based on performance against sales targets and the individual incentive target. Certain eligibility and pro-ration rules may apply.
Your Health
Ericsson Enterprise Wireless Solutions offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution.
Your Financial Security
We invest in both your short and long-term financial wellbeing. Our 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson Enterprise Wireless Solutions offers other company-paid benefits such as a comprehensive Employee Assistance Program, Talkspace mobile therapy, and volunteer paid time off.
Sourcing Data Intern
Plano, TX job
Grow with us Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, L-1 and TN. Ericsson also does not hire F-1's working on EAD for this position. Sourcing Data Intern About this opportunity:
We are looking for a passionate and driven Sourcing Data Intern to join our Data & Automation team within Global Sourcing. This is an exciting opportunity to gain hands-on experience in data analytics, automation, and AI, contributing to the end-to-end supply chain responsibility from source to pay across the 180 countries Ericsson operates in. You will support our core foci: building a robust Data Foundation in Snowflake using Python, developing Automation solutions with N8N and Python, and contributing to our AI practice by maintaining and enhancing chatbots focused on assisting the Sourcing Community.
What you will do:
* Assist in the analysis of data sets to identify trends, patterns, and insights relevant to our Global Sourcing organization.
* Support the development and maintenance of data visualizations using tools like Tableau.
* Learn and contribute to building and optimizing our Data Foundation in Snowflake using Python.
* Explore and assist in developing automation solutions for sourcing processes using N8N and Python.
* Contribute to our AI practice by supporting the maintenance and improvement of chatbots designed to assist the sourcing community.
* Gain practical experience with Python and SQL for data manipulation, scripting, and reporting.
* Support the testing and improvement of data preparation and analytics environments.
* Participate in proof-of-concept projects involving data analytics, machine learning, and automation techniques.
The skills you bring:
* Currently pursuing a Bachelor's or Master's degree in Computer Science, Data Science, Engineering, or a related quantitative field.
* Foundational understanding of SQL and Python, demonstrated through coursework or personal projects.
* Eagerness to learn and apply concepts in data analytics, automation, and artificial intelligence.
* Academic projects or coursework demonstrating an interest in data, programming, or machine learning.
You might also have:
* Exposure to cloud data platforms (e.g., Snowflake) or automation tools (e.g., N8N).
* Basic understanding of machine learning concepts or frameworks (e.g., Scikit-Learn).
* Sourcing or procurement experience (academic or professional).
* Ability to think analytically and strong attention to detail.
* Excellent communication and interpersonal skills, with the ability to interact professionally.
* Ability to prioritize and manage tasks effectively.
* Able to work independently and as part of a team within a defined framework of responsibilities.
* Must be able to maintain strict confidentiality of information.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at *******************************.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano
Job details: Sourcing Functional Development Manager
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Legal Counsel
Plano, TX job
Grow with us About this opportunity: Ericsson is currently seeking a dedicated and highly skilled Legal Counsel to join our team. In this role, you will act as the primary legal advisor to a customer unit within Ericsson's North American operations. You will have the opportunity to provide professional legal services in areas such as contract drafting and negotiations, regulatory compliance, intellectual property rights, and dispute resolution. Successful applicants will play an integral part in the ongoing growth of our globally recognized brand.
What you will do:
* Provide expert legal advice and guidance to Ericsson, ensuring that our operations remain in compliance with all relevant laws and regulations.
* Be involved in the drafting, review, and negotiation of contracts and other legal documents.
* Spearhead designated areas of expertise or projects, including the development and implementation of legal policies and procedures.
* Provide training on relevant legal subjects for effective risk management and regulatory compliance.
* Represent Ericsson in legal disputes and negotiations.
* Establish and maintain collaborative relationships with external legal counsel and other stakeholders.
The skills you bring:
* Contract Review.
* Providing Legal Advice.
* Training Delivery.
* Dispute Resolution.
* Contract Negotiation.
* International Business law.
* Federal Government Contracting law
* Government and Industry Relations.
* Negotiation.
* Regulatory Compliance.
* Laws and Regulations Knowledge.
* Contract Drafting.
* Trade Compliance.
* IPR commercialization and protection.
* Financial Acumen.
* Customer Insights.
Your Minimum Qualifications:
* Bar admission in any jurisdiction with good standing, with a minimum of 10+ years of relevant experience at a law firm and/or in-house (the ideal candidate will have both law firm and in-house experience.)
* Legal experience preferably with a focus on technology and commercial agreements.
* Extensive experience in interfacing with and integrating with high functioning teams, including in a hybrid world.
* Strong understanding of intellectual property, data privacy, and regulatory compliance issues related to the technology industry.
* Proven ability to draft, review, and negotiate complex contracts with attention to detail and accuracy.
* Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and advise executives.
* Strong analytical and problem-solving skills, with a proactive and solution-oriented approach.
* Ability to manage multiple projects and priorities in a fast-paced environment.
* High ethical standards and a commitment to maintaining confidentiality and integrity.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at *******************************.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano
Job details: Legal Counsel
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson matches $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
Sales Development Representative
Plano, TX job
Grow with us! * This role is a hybrid position with the expectation to work onsite (2) two days a week in the Ericsson office located in either Plano, Texas or in Boise, Idaho and relocation is not offered for this position. * Ericsson Enterprise Wireless Solutions Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1's working on EAD for this position.
As an SDR at Ericsson Enterprise Wireless Solutions, you'll be at the frontlines of our growth, creating meaningful connections that turn into real business opportunities. Your work will directly fuel our sales engine and open doors for customers to experience the power of LTE and 5G.
What you will do:
Here's how you'll make an impact:
* Drive lead generation: Own prospecting and lead management, keeping a steady flow of qualified opportunities moving forward.
* Hit your goals: Meet and exceed quotas by combining strategic outbound calls with thoughtful lead qualification.
* Build a smart game plan: Develop and execute creative prospecting approaches that grab attention and spark interest.
* Set the stage for success: Qualify prospects, uncover their needs, and schedule high-value appointments for Sales Reps.
* Tell the story: Deliver confident sales presentations when needed, highlighting how we solve real-world business challenges.
* Stay sharp and informed: Learn our products quickly, communicate their value with confidence, and handle objections with ease.
* Run your business: Proactively manage your schedule, campaigns, and pipeline to consistently hit milestones and quarterly objectives.
* Be the bridge: Collaborate closely with Inside & Field Sales to maximize productivity and win together.
* Bring insights to the table: Share market intelligence with Sales and Marketing to help shape strategy and messaging.
The skills you bring:
* We're looking for someone who's driven, curious, and ready to grow. If you're hungry to learn, confident in picking up the phone, and eager to be part of a high-energy team, you'll thrive here.
* Associate's degree (Marketing/Business preferred) or 6+ months of relevant experience.
* Strong communication skills and the ability to engage prospects with confidence.
* A consultative mindset, you ask good questions, listen well, and uncover needs.
* Grit, resilience, and a "roll-up-your-sleeves" attitude.
* Comfort with managing multiple tasks, priorities, and a fast-moving pipeline.
* Familiarity with Salesforce or similar CRM tools is a plus
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at *******************************.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Hybrid: Plano, Texas or Boise, Idaho
Job details: Portfolio Sales Support
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Variable Compensation Plan: This role includes the opportunity for sales commissions as a part of the Ericsson Enterprise Wireless Variable Compensation Plan. Actual payouts are based on performance against sales targets and the individual incentive target. Certain eligibility and pro-ration rules may apply.
Your Health
Ericsson Enterprise Wireless Solutions offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution.
Your Financial Security
We invest in both your short and long-term financial wellbeing. Our 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson Enterprise Wireless Solutions offers other company-paid benefits such as a comprehensive Employee Assistance Program, Talkspace mobile therapy, and volunteer paid time off.
Customer Project Manager
Plano, TX job
Join our Team Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1's working on CPT or EAD for this position. About this opportunity: We are seeking an upbeat, motivated, data driven individual to join our team as Customer Project Manager. As a Customer Project Manager, you will make use of industry-leading tools and methodologies to position programs for success! This role will lead all aspects of governance, financial & operational KPIs and strategy as you work across programs. The primary focus is to understand customer needs and create business value. If this sounds like your area of expertise, we want you on our team!
What you will do:
* Work with Program Directors/ CFRs and financial teams to establish and track KPIs to enhance profitability, and improve continuously, through strong governance and project controls
* Corelate, track and report portfolio level risks
* Lead change management to drive initiatives across portfolio
* Build strong relationships across teams
* Harvest and optimize best practices, create and share knowledge to industrialize delivery processes
* Promote a "one team" atmosphere and coach project team members to adhere to operational and financial OKRs
The skills you bring:
* Bachelor's degree in engineering or business field
* 3+ years as a Customer Project Manager with successful Project Management experience (Design to Acceptance)- preferably with Tier 1 Customer experience
* Proven Leadership (creating clarity of goals, developing people, delivering results)
* Stakeholder communication- both working level and executive level
* Keen focus on project financials, team leadership, customer relationships, and cross functional departmental support
* Use of Ericsson project management processes/tools and delivery methodologies
* Excellent Microsoft Power point and Excel skills.
* Ability to present complex data in a simple format to help decision makers
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at *******************************.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano
Job details: Customer Project Manager
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson matches $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
Networks Service Sales Intern
Plano, TX job
Grow with us Network Services Sales Intern Duration: 12 weeks Accepting applications until Nov. 28th, 2025 or until filled. Please upload your unofficial transcript when applying. Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, L-1 and TN. Ericsson also does not hire F-1's working on EAD for this position.
About this opportunity:
* Our North America strategy is to expand and grow our Network Services business with both new and existing customers. As communication networks evolve and customer needs change, Network Services has become a critical enabler of business transformation and digital infrastructure growth.
* We are seeking an intern with strong curiosity, analytical thinking, and a passion for how technology, networks, and artificial intelligence can redefine how operators build and manage their networks. You will join a high-impact team focused on identifying opportunities, developing insights, and helping shape the future of Ericsson's Network Services offerings.
What You Will Do:
* Contribute to identifying growth opportunities in the Network Services business across various customer segments.
* Collaborate with Customer Unit (CU) teams to understand market trends, customer needs, and competitive dynamics.
* Use data, analytics, and AI-based tools to generate insights that inform sales strategies and challenge conventional practices.
* Participate in presales and solution design discussions to understand how Ericsson's portfolio supports operators' network evolution.
* Assist in preparing proposals, presentations, and value-based selling materials.
* Learn how Network Services integrates across engineering, operations, and business functions to deliver customer success.
* Help develop case studies, dashboards, or visualizations that demonstrate the impact of data-driven decisions.
* Present findings to cross-functional teams, bringing a fresh perspective and evidence-based recommendations.
You Will Bring:
* Aptitude for critical thinking and problem solving - able to question assumptions and explore new possibilities.
* Interest in artificial intelligence, machine learning, or data analytics, and how these technologies shape the telecom industry.
* Curiosity about how mobile networks operate and how services are sold, delivered, and optimized.
* Strong communication skills - comfortable presenting insights and collaborating with technical and business stakeholders.
* Drive to learn quickly, adapt, and contribute meaningfully within a global technology company.
* Proficiency in Microsoft Office and basic analytical tools (Excel, Power BI, Python, or similar) is a plus.
* A collaborative, open-minded, and entrepreneurial mindset.
You will have:
* Currently pursuing a Bachelor's or Master's degree in Business, Engineering, Data Science, or a related field.
* Academic or project exposure to telecommunications, AI/ML applications, or business analytics.
* Demonstrated passion for technology and its role in shaping the future of connectivity.
Eligibility requirements:
* 2.7+ GPA on a 4.0 scale or equivalent
* Available for a full-time internship for 12 week
* Actively enrolled in an accredited undergraduate or Masters on a full-time basis at a 4-year college or university at the time of the internship
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at *******************************.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano
Job details: Technical & Solution Sales Support
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Cyber Security Intern
Plano, TX job
Grow with us Cyber Security Intern Duration: 12 weeks Please upload your unofficial transcript when applying. Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, L-1 and TN. Ericsson also does not hire F-1's working on EAD for this position.
About this opportunity:
* We are looking for a talented Cyber Security Intern who wants to be part of a team to grow our North American Business.
* We are seeking a motivated individual to join our high-performing and fast-paced team and be part of shaping the future of Ericsson and the telecoms industry. In this role, you will get exposure to a wide range of Security related topics cross our portfolio and customer delivery.
* The everchanging environment and competitive landscape makes this a dynamic and challenging environment that spans transformative technology trends, emergence of Network APIs, new competitors, and complex business problems.
* Ericsson is a world-leading provider of equipment & services to mobile network operators, with over 1,000 networks in 180+ countries using Ericsson equipment. In the US, Ericsson is the #1 player with 50%+ market share in wireless networks (RAN). Global headquarters are in Stockholm, Sweden; North American headquarters in Dallas, TX.
What you will do:
* Assist in developing and coordinating security strategies that align with Ericsson's cross-business areas and product units
* Analyze and compile security-related data to support Ericsson's business areas in making informed decisions, ensuring comprehensive security across products and customer solutions.
* Participate in key security projects, contributing to Ericsson's initiatives on emerging technologies such as AI/ML, Cloud RAN, and 5G security solutions.
* Build professional abilities through apprenticeship, e.g., problem structuring, chart design, project planning and -management, multi-functional collaboration
* Acquire key insights related to telecom and its current and future impact on society
You will bring:
* Solid academic track record in pursuit of a Bachelor's or Master's degree in Engineering and/or Mathematics, or similar
* Strong analytical skills in evaluating security data and presenting key insights, coupled with a structured problem-solving approach honed through academic and project work.
* Proficiency in collaborating with cross-functional teams, driving security strategies and working within multi-faceted environments to ensure alignment of security efforts.
* Experience in handling complex security topics and the ability to contribute effectively to high-priority security initiatives across different product areas
* Solid foundation in security principles through academic coursework in engineering and computer science, with a focus on areas like cybersecurity, data protection, and secure network design, ensuring readiness to apply theoretical knowledge to real-world security challenges.
Eligibility requirements:
* 2.7+ GPA on a 4.0 scale or equivalent
* Available for a full-time internship for 12 weeks
* Actively enrolled in an accredited undergraduate or Masters on a full-time basis at a 4-year college or university at the time of the internship
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at *******************************.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano
Job details: Security Analyst
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
System Integration Engineer Intern
Plano, TX job
Grow with us System Integration Engineer Duration: 12 weeks Please upload your unofficial transcript when applying. Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, L-1 and TN. Ericsson also does not hire F-1's working on EAD for this position.
About this opportunity:
* As a Integration Engineer Intern, you'll be responsible for the implementation, integration and testing of EPC (Evolved Packet Core, for LTE and 5G networks) in internal and external environments. You will be ensuring that the deliveries of solutions to customers are made in a professional way. The Solution Integrator will collaborate with PDUs and other domain technical guides during the project execution.
* We are currently recruiting Packet Core Integrator Intern who possess and can demonstrate leadership and drive, as well as initiative and a deeply rooted sense of responsibility and accountability.
What you will do:
* Plan the software product deployment and integration work.
* Develop sw tools for the integration team
* Implement software installation, configuration, integration and migration work.
* Prepare, document, and complete module test, end-to-end test, and acceptance test.
* Troubleshoot, identify defects, fix or seek resolution.
* Do occasional scripting & coding.
* Work in Ericsson lab, customer lab, and customer production environment.
* Identify and drive product or process improvements.
* Work in a team environment with excellent collaboration and support.
You will bring:
* Currently enrolled in a Master's / Bachelor's degree in Computer Science (IT, Telecom) or other relevant technical field.
* Technical approach
* Understanding of Mobile Telecom (Packet Core both for 4G and 5GC)
* Understanding of OpenStack, Networking and Virtualization
* Virtualization Technologies (i.e. KVM, SR-IOV, DPDK, vm Ware, Kubernetes)
* Understand Network function virtualization architecture and integration points.
* Have experience in Linux OS installation, administration, and scripting.
* You have an innovative and creative spirit and are willing to do things differently.
* Strategic mind, with ability to span into tactical as needed.
You might also have:
* Develop technical presentations & proposals & perform customer presentations.
* Support deployment of solution and work in a DevOps environment
* Experience in crafting test automations.
Eligibility requirements:
* 2.7+ GPA on a 4.0 scale or equivalent
* Available for a full-time internship for 12 weeks
* Actively enrolled in an accredited undergraduate or Masters on a full-time basis at a 4-year college or university at the time of the internship
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at *******************************.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano
Job details: Integration Engineer
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Dir Business Dev and Monetization
Plano, TX job
Join our Team Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1's working on EAD for this position. About this opportunity. Our purpose is to create connections that make the unimaginable possible. It's why we exist. Every day, we use our creativity, expertise, and technology to develop unbelievable innovations and solve some of the world's greatest challenges. Every day, we connect people, businesses, and societies to create new opportunities that seemed impossible before.
Reporting to the Head of Business Development within Market Area Americas, the Director, Business development & monetization will be responsible for designing and executing innovative strategies for AT&T to monetize their network assets and leading high-impact sales engagements. Your leadership will drive new revenue, deepen strategic partnerships, and contribute to Ericsson's commercial growth and market vision.
Are you ready to imagine your possible? Are you an accomplished leader passionate about monetization, sales strategy, and delivering value through creative commercial solutions? Ericsson offers a unique opportunity in a fast-paced, high-exposure, and highly collaborative work environment.
What you will do:
* Lead the identification, design, and execution of innovative monetization strategies to help AT&T generate new revenue streams
* Research and analyze global operator monetization practices, leveraging Ericsson ConsumerLab and IndustryLab insights to validate and enhance opportunity identification.
* Partner closely with Ericsson's product, marketing, and business development teams to develop and implement business models and partnerships that drive measurable revenue.
* Produce comprehensive reports on market trends, successful monetization models, and actionable recommendations to inform strategic decisions.
* Drive and manage the complete sales engagement process for advanced wireless and network solutions-building relationships, influencing customer vision, crafting strategies, and closing complex deals.
* Develop and manage a robust opportunity pipeline, guide forecasting and planning, and deliver on ambitious sales and profitability targets.
* Build and maintain strong relationships with key stakeholders, including enterprises, operators, and ecosystem partners-to maximize business impact and foster long-term value.
* Lead negotiations for enterprise wireless solutions, including private networks (LTE, 5G), DAS, neutral host, and emerging technologies.
* Partner with technical teams to design and present customized solutions that differentiate Ericsson in the marketplace.
The skills you bring:
* Demonstrated ability to identify, validate, and realize monetization opportunities and complex business strategies that drive revenue growth.
* Deep experience with market trend analysis, competitive benchmarking, and operator best practices.
* Proven success managing cross-functional initiatives and delivering measurable commercial results.
* Track record of high-value business development, sales leadership, and deal-closing in telecom, ICT, or technology sectors.
* Strong analytical skills and data-driven approach, with excellent business writing and presentation abilities.
* Ability to thrive independently and collaboratively, leading through ambiguity and driving results with executive presence.
* Outstanding negotiation and stakeholder engagement skills, with experience influencing C-level decision makers.
Key Qualifications:
* Bachelor's degree in engineering, business, or a related field required; Consulting background preferred.
* 7+ years in network monetization, business development, consulting or strategic sales within telecom, ICT, or technology industries.
* Strong knowledge of wireless network technologies (LTE, 5G, DAS, small cells, neutral host, cloud) and monetization levers.
* Demonstrated ability to execute complex projects from concept to closure and deliver on commercial objectives.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at *******************************.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano
Job details: Account Manager
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson matches $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
Sales Director
Plano, TX job
Join our Team Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, L1 and TN. Ericsson also does not hire F-1's working on EAD for this position About this opportunity: Sale Director OSS & BSS Sales in Customer Unit CU AT&T is a critical role focused on driving growth within the OSS/BSS portfolio, and as well across IT Managed Services and Application Development and Maintenance (ADM). The position remains responsible for collaborating with Key Accounts and working closely with the Cloud, Software, and Services Domain in Market Area (MA) Americas and the Business Area Cloud Software and Services (BCSS). This individual plays a pivotal role in expanding sales across these portfolios while ensuring alignment with Ericsson's strategic goals and developing roadmaps for upselling within CU AT&t.
What you will do:
* Portfolio Growth:
* Drive growth across OSS/BSS, IT Managed Services, and ADM portfolios, including expanding beyond flow business.
* Lead upselling and cross-selling efforts while maintaining lifecycle sales ownership for key accounts.
* Strategic Account Leadership:
* Take End-to-End responsibility for positioning and selling OSS/BSS, IT Managed Services, and ADM portfolios.
* Strengthen relationships with CIOs and C-Suite executives by understanding their challenges and tailoring solutions to their dynamic needs.
* Lead implementation of upsell strategies and customer attack plans for systematic growth across all domains.
* Commercial Strategy & Execution:
* Refine commercial models and contract structures to facilitate new customer acquisition and upselling in OSS/BSS, IT Managed Services, and ADM portfolios.
* Utilize playbooks for strategic opportunities like 5G Monetization, Cloud Transformation, and ADM integrations where applicable.
* Ensure alignment with Business Area directives for all OSS/BSS, IT Managed Services, and ADM deals within CU USA.
* Operational Excellence:
* Implement active upsell tracking and integrate performance targets tied to growth metrics across OSS/BSS, IT Managed Services, and ADM portfolios.
* Provide value argumentation through reference cases, industry architecture analysis, and insights into customer operators.
The skills you bring:
* University degree in Engineering, ICT, or an equivalent field.
* At least 10 years of relevant IT sales experience with a proven ability to lead strategic sales engagements.
* Deep knowledge of IT delivery models, OSS/BSS portfolio offerings, IT Managed Services, and ADM solutions.
* Direct customer/CU sales experience, with a focus on building relationships and driving growth across multiple domains.
* Proven consultative selling skills with the ability to translate customer needs into actionable opportunities.
* Entrepreneurial mindset and strong commercial acumen backed by a track record across OSS/BSS, Cloud, IT Managed Services, ADM, and Monetization sales.
* Demonstrated ability to proactively engage with industry trends and adaptable delivery models.
* Resilient leadership in navigating the complexities of a geographically diverse matrix organization.
* Courageous Leadership: Provide clear direction and empower teams while adapting to dynamic business environments.
* Collaboration & Networking: Foster cross-functional teamwork and partnerships.
* Creativity & Innovation: Drive outcomes through inventive operational approaches and sales strategies.
* Results-Oriented: Focus on achieving measurable sales targets and exceeding customer expectations.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at *******************************.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano
Job details: Account Manager
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Sales Incentive Plan: Your pay also includes the opportunity for sales incentives as a part of Ericsson's Sales Incentive Plan. Actual payouts are based on performance of the business against the unit's objectives, individual performance, and the individual incentive target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson matches $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
Integration Engineer Intern
Plano, TX job
Grow with us Integration Engineer Intern Duration: 12 weeks Accepting applications until Nov. 28th, 2025 or until filled. Please upload your unofficial transcript when applying. Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, L-1 and TN. Ericsson also does not hire F-1's working on EAD for this position.
About this opportunity:
As a Integration Engineer Intern, you'll be responsible for the implementation, integration and testing of EPC (Evolved Packet Core, for LTE and 5G networks) in internal and external environments. You will be ensuring that the deliveries of solutions to customers are made in a professional way. The Solution Integrator will collaborate with PDUs and other domain technical guides during the project execution.
We are currently recruiting Packet Core Integrator Intern who possess and can demonstrate leadership and drive, as well as initiative and a deeply rooted sense of responsibility and accountability.
What you will do:
* Plan the software product deployment and integration work.
* Implement software installation, configuration, integration and migration work.
* Prepare, document, and complete module test, end-to-end test, and acceptance test.
* Troubleshoot, identify defects, fix or seek resolution.
* Do occasional scripting & coding.
* Work in Ericsson lab, customer lab, and customer production environment.
* Identify and drive product or process improvements.
* Work in a team environment with excellent collaboration and support.
You will bring:
* Currently enrolled in a Master's / Bachelor's degree in Computer Science (IT, Telecom) or other relevant technical field.
* Technical approach
* Understanding of Mobile Telecom (Packet Core both for 4G and 5GC)
* Understanding of OpenStack, Networking and Virtualization
* Virtualization Technologies (i.e. KVM, SR-IOV, DPDK, vm Ware, Kubernetes)
* Understand Network function virtualization architecture and integration points.
* Have experience in Linux OS installation, administration, and scripting.
* You have an innovative and creative spirit and are willing to do things differently.
* Strategic mind, with ability to span into tactical as needed.
You might also have:
* Develop technical presentations & proposals & perform customer presentations.
* Support deployment of solution and work in a DevOps environment
* Experience in crafting test automations.
Eligibility requirements:
* 2.7+ GPA on a 4.0 scale or equivalent
* Available for a full-time internship for 12 weeks
* Actively enrolled in an accredited undergraduate or Masters on a full-time basis at a 4-year college or university at the time of the internship
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at *******************************.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano
Job details: Integration Engineer
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Senior Benefits Partner
Plano, TX job
Join our Team Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1's working on EAD for this position. About this opportunity Our purpose is to build connections that make the unimaginable possible. It's why we exist. Every day, we use our creativity, expertise, and technology to develop unbelievable innovations and solve some of the world's greatest challenges. Daily, we connect people, businesses, and societies to build new opportunities that seemed impossible before.
We are looking for a Senior Benefits Partner to lead and handle the health & welfare and wellbeing programs, administration, and communications for Ericsson U.S. This position will supervise the development, deployment, administration, and communication of the programs to support the attraction and retention of talent while supporting the business units. This individual will report to the Head of Benefits for Americas and supporting approximately 5,000+ employees and retirees in the U.S.
Are you ready to imagine your possible? Are you known as someone who is a consummate professional with outstanding organization and collaboration skills? If that answer is a resounding YES, Ericsson has an exciting opportunity for you in a fast-paced, highly collaborative work environment.
What you will do:
* Responsible for leading the health & welfare and wellbeing team to successfully manage and administer the company's health & welfare and wellbeing plans/programs for approximately 5,000+ employees and retirees for Ericsson U.S.
* Work closely with broker consultants in annual renewal processes, evaluating and analyzing the renewal. Maintain relations with external consultants, insurers and vendors to ensure Ericsson receives high quality and timely service and support that is aligned with Ericsson's pension/insured benefits strategies and policies. Set appropriate performance metrics and measure vendor performance.
* Manage annual health & welfare and wellbeing open enrollment, various phases of program implementations and integration of benefit tools.
* Manage vendor and broker relationships, negotiating services, and managing costs.
* Work closely with brokers and outside counsel in the U.S. to ensure plans remain in compliance, including annual 5500 filings, audits, communications, amendments, and plan documents.
* Develop strong relationships with internal clients and external vendors to create greater efficiency, improve the delivery of services, and reduce costs.
* Oversee U.S. COBRA administration and ensure compliance with applicable laws.
* Provide support and participate in any Merger/Acquisition/Divestiture activities as needed, participating in project teams developing new contracts with vendors as required.
* Close collaboration with Sourcing, Legal, IT and Risk Management to ensure consistent management of all proposals and contracts. This generally includes development of specific standards for bidding and submission, contract negotiations, and document management.
* Together with People partners, People Function SMEs and communication colleagues proactively drive and deliver communications and guidance on our employee pension, benefits and well-being offerings to further improve employee experience.
Direct and oversee the daily activities of a staff of up to three, ranging from senior and junior analysts.
*
The skills you bring:
* Bachelor's degree in Business Administration, Health Services, or equivalent
* 5+ years' experience in employee benefits with proven experience managing benefit programs for a large employer
* Demonstrated success in the design and implementation of successful benefits and wellbeing strategies.
* Excellent communication/people skills; ability to confidently interact with all levels of employees, including senior management.
* Knowledge of ERISA, DOL, IRS regulations, HIPAA, COBRA, Section 125 regulations, and other health & welfare related regulations.
* Strong ability to translate data into trends with key insights and recommendations.
* Experience working in a global dynamic environment (preferred).
* Digital Fluency & Learning Agility: Embraces technology and innovation. Eager to expand technical capabilities and contribute to digital transformation.
* Artificial Intelligence (AI) proficiency including but not limited to prompt engineering and generative AI writing, data literacy and interpretation of AI generated insights, automating routine benefits tasks through AI, AI supported scenario modeling and predictive cost forecasting, AI enhanced employee communication, and critical thinking to validate AI outputs.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at *******************************.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano
Job details: People Subject Matter Expert
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson matches $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
Customer Solution Manager RAN Hardware
Plano, TX job
Join our Team Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1's working on EAD for this position. About this opportunity:
We are now seeking a Technical Customer Solution Manager specializing in mobile telecommunications 5G/4G Radio Access Network HW, and Site Solutions, to provide expertise in existing and future products and solutions.
In this role, you will be guiding the roadmap requirements and aligning them with Ericsson strategic priorities, providing strong value argumentation, and interacting with the Commercial and Delivery organizations as part of the Core 3 team.
What you will do:
* Be a part of a major CU Radio HW program with team and based in Ericsson office in Morristown, NJ; or Plano, TX.
* Position Ericsson as a technology leader, communicate and discuss Ericsson's technology strategy and vision with customers across HQ and Markets
* Ensure that customer feedback and requirements are effectively addressed by the different Product Lines
* Provide sales support expertise, conduct in-depth technical discussions with customers
* As a member of Core 3, provide sales support for specific deals, respond to RFx, propose solutions covering customer requirements, and present to internal and external stakeholders
* Contribute to knowledge sharing, ensure the customer vision & strategy, including implications on Ericsson's technology and solutions, is communicated to those in need at the Business Unit and Product Development Unit
* Secure timely delivery of customer's critical products and solutions following through the FOA process
* Customer Engagement focusing on identifying business opportunities, creating value propositions, and engaging customers at an early stage to maximize market and sales
The skills you bring:
* Bachelor's or Master's degree in Business, Operations, Engineering, Computer Science, IT, or other relevant technical/science discipline.
* Experience from Technical Pre-sales, Development, or Service Delivery (Post-sales), more than 7 years
* Deep understanding of RAN HW platforms, classic Radio, M-MIMO, mmW, RAN compute.
* Deep understanding of HW development process.
* Deep understanding of new HW introduction process with major CSP's
* Proven ability to translate Customer's operational and business requirements into actionable product features and solutions.
* Domain experience: Experience in 5G/4G Radio Access Network, IP, and Cloud knowledge
* Business Understanding
* Team player with very good collaboration skills
* Excellent communication skills
* Ability to travel up to 35% of the time
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at *******************************.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Morristown
Job details: Domain Sales Manager
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
The salary range for this position is
* NJ: $148,800 - $186,000
Sales Incentive Plan: Your pay also includes the opportunity for sales incentives as a part of Ericsson's Sales Incentive Plan. Actual payouts are based on performance of the business against the unit's objectives, individual performance, and the individual incentive target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson matches $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
Network Evolution and AI Intern
Plano, TX job
Grow with us Network Evolution and AI Intern Duration: 12 weeks Please upload your unofficial transcript when applying. Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, L-1 and TN. Ericsson also does not hire F-1's working on EAD for this position.
About this opportunity:
* We are looking for a talented Network Evolution and AI Intern who wants to be part of a team to grow our Americas Business.
* We are seeking a motivated individual to join our high-performing and fast-paced team and be part of shaping the future of Ericsson and the telecoms industry. In this role, you will get exposure to a wide range of stakeholders across Strategy and Technology.
* The everchanging environment and competitive landscape makes this a dynamic and challenging environment that spans transformative technology trends, emergence of Network APIs, new competitors, and complex business problems.
* Ericsson is a world-leading provider of equipment & services to mobile network operators, with over 1,000 networks in 180+ countries using Ericsson equipment. In the US, Ericsson is the #1 player with 50%+ market share in wireless networks (RAN). Global headquarters are in Stockholm, Sweden; North American headquarters in Dallas, TX.
Join our Team
What you will do:
* Review Telecom Market and Technology enablers :
* Consistently monitor and assess current telecom market dynamics, including competitive landscapes, regulatory changes, and market opportunities.
* Develop strategic perspectives based on ongoing analysis to shape technology focus, business priorities and customer solutions.
* Acquire and Develop Key Technology Insights:
* Apply research and analytical techniques to understand how telecom and technology trends impact industry and society.
* Produce detailed insights on the patterns and disruptions that drive innovation, support strategic decision-making, and influence the development of customer solutions.
* Synthesize Findings with Collaboration on Strategy Development:
* Articulate the current and emerging effects of telecom technologies on industries and society.
* Partner with cross-functional teams and stakeholders to translate market insights and technical trends into actionable roadmaps, solution recommendations, and value creation for customers.
You will bring:
* Solid academic track foundation through pursuit of a Bachelor's or Master's degree in Engineering, Computer Science, Economics, or related field, with a proven academic track record.
* An ability to understand complex systems and approaches rooted in technical or analytical disciplines.
* Outstanding performance and interest in applying analytical subjects (e.g., computing, probability, statistics, data communications, computer science, data science) to solving real-world problems.
* A track record of outstanding achievements both individually and collaboratively, whether in academics or extracurricular activities, demonstrating reliability, leadership, and adaptability when working in diverse team environments.
* Passion for understanding and contextualizing business problems in a structured, analytical manner
* Strong oral and written communication abilities for creating impactful presentations, technical reports, and customer-facing outputs.
* Ability to translate complex ideas to clear and concise messages tailored to different audiences.
* Proficiency with Microsoft Powerpoint, Word, and AI-driven tools for creating professional deliverables
* A proactive mindset for staying informed about emerging technologies, industry trends, and evolving business landscapes.
* Willingness to engage in ongoing development and thought leadership opportunities to grow as a subject-matter expert.
Eligibility requirements:
* 2.7+ GPA on a 4.0 scale or equivalent
* Available for a full-time internship for 12 week
* Actively enrolled in an accredited undergraduate or Masters on a full-time basis at a 4-year college or university at the time of the internship
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at *******************************.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano
Job details: Intelligent Automation & AI Engineer
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Customer Solutions Intern
Plano, TX job
Grow with us Customer Solutions Intern Duration: 12 weeks Please upload your unofficial transcript when applying. Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, L-1 and TN. Ericsson also does not hire F-1's working on EAD for this position
About this opportunity:
* The Technical Solution Sales Support to support the KAM organization with product and solution expertise on different levels in pre-sales, design, and delivery of customer projects across our North America Business Development team. This team is responsible for driving all interactions with our customers for technology presales and sales, design, and product development to ensure successful delivery and full customer satisfaction.
* Our Technology Solution Team acts as an important link between the customers and Ericsson's Product, System, and Network development organizations, ensuring that all aspects of technical solution definition, development, and delivery are completed. This role requires a deep, technical understanding of our Ericsson portfolio, with a focus on 4G and 5G networks, as well as our client's business across Cable Operators, Investor-Owned Utilities (IOU's), ecosystem partners, US Government and Large System Integrator (LSI's).
What you will do:
* Collect opportunities and support generation of sales by ensuring that Ericsson is perceived as a technology leader and that our solutions (end-to-end) provide added value compared to the competition and highlight Ericsson differentiation.
* Build positive relationships with Ericsson account management teams, Ericsson business units, third party partners, and other parties concerned.
* Manage the technical sales process and lead the designing of comprehensive and sophisticated technical solutions addressing customer needs.
* Map Ericsson´s current plans vs. customer's strategic plans.
* Initiate & support customer dialog building on existing business.
* Support in developing customer presentations.
You will bring:
* Education: Bachelor's or Master's degree in Engineering/Computer Science or equivalent working experience
* At least 2 years of relevant ICT experience including relationship sales, product management, or consulting
* A continuous learner mentality and can quickly pick up new technology areas.
* Consultative selling skills
* Outstanding communication and presentation skills
Eligibility requirements:
* 2.7+ GPA on a 4.0 scale or equivalent
* Available for a full-time internship for 12 week
* Actively enrolled in an accredited undergraduate, Masters or PhD on a full-time basis at a 4-year college or university at the time of the internship
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at *******************************.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano
Job details: Technical & Solution Sales Support
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Integration Engineer Intern
Plano, TX job
Join our Team Integration Engineer Intern Duration: 12 weeks Upload an unofficial copy of your transcript Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1's working on CPT or EAD for this position.
About this opportunity:
Ericsson welcomes diverse perspectives-it's part of shaping an inclusive culture where innovation thrives. Join a team that's redefining connectivity by empowering networks and systems with cutting-edge advancements. As an Integration Engineer Intern, you'll play an essential role in ensuring seamless software and infrastructure integration. Together, we'll push boundaries to deliver innovative solutions that shape tomorrow's technology landscape.
What you will do:
* Plan, deploy, and integrate software products within Cloud Infrastructure environments
* Innovate with automation and AI to improve configurations, installations, migrations, and testing
* Prepare documentation, troubleshoot issues, identify defects, and implement fixes
* Dive into scripting and occasional coding to optimize solutions
* Build and test in Ericsson labs, customer labs, and production environments
* Collaborate extensively with cross-functional teams to drive product and process improvements
The skills you bring:
* Experience with software deployment, including installation, configuration, and testing
* Solid understanding of IP networking principles and protocols
* Familiarity with deployment in virtual/cloud environments like OpenStack, OpenShift, or Kubernetes
* Proficiency in tools for CI/CD, automation, AI, DevOps, and agile workflows
* A collaborative mindset with a passion for teamwork in customer projects
* 2.7+ GPA on a 4.0 scale or equivalent
* Actively enrolled in an accredited undergraduate, or Master's, on a full-time basis at a 4-year college or university at the time of the internship
* Majors in Computer Science, IT, Telecom, or other technical fields
* Be available to work 40 hours per week during the summer or Co-Op term
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at *******************************.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano
Job details: Integration Engineer
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Customer Project Manager
Plano, TX job
Join our Team
Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1's working on CPT or EAD for this position.
About this opportunity:
We are seeking an upbeat, motivated, data driven individual to join our team as Customer Project Manager. As a Customer Project Manager, you will make use of industry-leading tools and methodologies to position programs for success! This role will lead all aspects of governance, financial & operational KPIs and strategy as you work across programs. The primary focus is to understand customer needs and create business value. If this sounds like your area of expertise, we want you on our team!
What you will do:
• Work with Program Directors/ CFRs and financial teams to establish and track KPIs to enhance profitability, and improve continuously, through strong governance and project controls
• Corelate, track and report portfolio level risks
• Lead change management to drive initiatives across portfolio
• Build strong relationships across teams
• Harvest and optimize best practices, create and share knowledge to industrialize delivery processes
• Promote a “one team” atmosphere and coach project team members to adhere to operational and financial OKRs
The skills you bring:
• Bachelor's degree in engineering or business field
• 3+ years as a Customer Project Manager with successful Project Management experience (Design to Acceptance)- preferably with Tier 1 Customer experience
• Proven Leadership (creating clarity of goals, developing people, delivering results)
• Stakeholder communication- both working level and executive level
• Keen focus on project financials, team leadership, customer relationships, and cross functional departmental support
• Use of Ericsson project management processes/tools and delivery methodologies
• Excellent Microsoft Power point and Excel skills.
• Ability to present complex data in a simple format to help decision makers
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at *******************************.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano
Job details: Customer Project Manager
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson matches $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
Director of Global Sales Development
Plano, TX job
Grow with us! * This role is a hybrid position with the expectation to work onsite (2) two days a week in the Ericsson office located in either Plano, Texas or in Boise, Idaho and relocation is not offered for this position. * Ericsson Enterprise Wireless Solutions Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1's working on EAD for this position.
The Director of Global Sales Development is responsible for leading and scaling a global team of approximately 15 Business Development Representatives (BDRs) who generate qualified meetings, sales-accepted opportunities (SAOs), and early-stage pipeline for the global Sales organization. This leader will develop and execute a cohesive global strategy for inbound and outbound prospecting, align closely with Ericsson Enterprise Wireless Marketing and Sales leadership, and drive operational excellence across all aspects of the BDR motion.
What you will do:
Team Leadership & Strategic Direction
* Lead, mentor, and develop a global Business Development team, including team leads and individual contributors.
* Contribute to the global strategy for pipeline generation, covering inbound, outbound, and target-account motions aligned with Marketing campaigns and Sales/GTM strategies.
* Establish a high-performance culture grounded in accountability, coaching, and professional development.
* Develop career growth frameworks and readiness programs to promote individuals within the department and/or for roles in Sales or Marketing roles across the company.
Pipeline Generation & Performance Management
* Own the BDR organization's core success metrics: qualified meetings booked, SAOs delivered, and pipeline created.
* Build repeatable systems and processes that improve outreach quality, booking-to-SAO conversion rates, and handoff efficiency.
* Monitor and analyze daily/weekly KPIs, productivity trends, conversion metrics, and territory coverage to ensure global consistency and performance.
* Optimize resourcing across regions (Americas, EMEA, APAC).
Operational Excellence & Process Optimization
* Partner with Sales Operations and Regional Sales Leaders to ensure tight alignment on qualification criteria and territory assignment.
* Standardize outbounding, including messaging & call guides, and sequence structures.
* Collaborate with Marketing Operations to refine lead scoring, routing, SLAs, and scalable follow-up processes.
* Oversee adoption and best practices for BDR tech stack tools with a focus on leveraging AI.
Cross-Functional Collaboration
* Work closely with Growth Marketing to align on campaign strategy, persona development, messaging, and lead prioritization.
* Provide feedback loops to Demand Generation, Product Marketing, and Regional Field Marketing.
* Represent the BDR function across GTM planning, QBRs, pipeline reviews, and cross-functional initiatives.
Training, Enablement & Global Readiness
* Lead global onboarding and ongoing training for BDRs.
* Partner with Sales Enablement to build continuous alignment/best-practice programs with Sales.
* Ensure consistent delivery of high-quality meeting preparation and qualification standards.
Reporting & Insights
* Deliver executive-ready summary reporting.
* Use data-driven insights to recommend changes in campaigns, targeting, hiring plans, and GTM strategy.
The skills you bring:
Experience
* 10+ years of experience in Business Development roles within B2B technology.
* 5+ years leading global BDR/SDR teams.
* Experience in networking equipment or related infrastructure technology preferred.
* Proven success meeting or exceeding meeting, SAO, and pipeline targets.
Skills & Competencies
* Strong leadership and coaching capabilities.
* Strong operational acumen and funnel-analysis skills.
* Deep knowledge of modern BDR tech stacks.
* Excellent communication and collaboration skills.
Education
* Bachelor's degree required.