Sales Support Coordinator jobs at Crown Equipment - 326 jobs

:** Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. **Job Posting External** **Job Duties** + Process orders, monitor inventories, initiate/track delivery, and invoice for new equipment, used equipment, and warehouse products. + Maintain complete files on all orders. + Approve and code vendor invoices for payment. Handle vendor payment inquiries. + Communicate and process all required leasing documents. + Monitor Company forklift fleet inventories. + Process credits and re-invoice equipment when necessary. + Track warranty registration and complete warranty installation. + Generate required reports. + Order supplies and sales literature. + Assist other departments as needed. **Minimum Qualifications** + Less than 2 years related experience + High school diploma or equivalent **Preferred Qualifications** + Bachelor's or Associate degree, preferably in business, preferred. + Previous coordinator experience in a sales and/or rental department preferred. + Accurate and efficient data entry skills. + Microsoft Office experience. + Good communication skills **Work Authorization:** Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. **Compensation and Benefits:** Crown offers an excellent wage and benefits package for full-time employees. Current benefits being offered include: + Competitive Wages. The anticipated starting pay range for the position is $22 to $24 per hour; however, skills and related experience will be taken into consideration, + Health/Dental/Vision/Prescription Drug Plan with a company contribution to each, + Health Savings Accounts and Flexible Spending Accounts, + 401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company matching contributions. + Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings, + Paid Parental Leave, + 9 Paid Holidays, + Paid Vacation accrued at a rate based on length of service and position, + 24 Hours of Personal Leave per anniversary year, + Birthday Pay for Non-Exempt employees, + Tuition Reimbursement up to $5,250 per calendar year. EOE Veterans/Disabilities

About Cornerstone Systems Established in 1997, Cornerstone Systems has emerged as a premier transportation company in the United States. As an employee-owned and operated organization, we specialize in providing comprehensive transportation and logistics solutions nationwide. Our services include intermodal transportation, railcar consolidation, truck brokerage, container drayage, LTL, warehousing, and more. With a presence across the country and service coverage extending throughout North America, Cornerstone Systems is committed to delivering Rock Solid Transportation Solutions to our valued clients. Join us and become part of an award-winning company dedicated to delivering excellence. Job Summary Cornerstone Systems is seeking an Intermodal-Account Coordinator for our corporate office located in Memphis, TN. The Account Coordinator, supporting the Intermodal Operations department, represents the core of our Company's operation as they are responsible for coordinating daily freight load movements on a national scale, while maintaining customer satisfaction in an extremely high-pressure, time-sensitive atmosphere. They are a motivated, self-starter able to manage multiple projects at once within a fast-paced environment. This role is crucial in ensuring compliance with company SOPs, maintaining service excellence, and contributing to the growth of our customer and carrier network. While the following outlines the general responsibilities and requirements, it is not exhaustive, as flexibility and initiative are highly valued in this dynamic role. Primary Duties and Responsibilities: Determine and secure most profitable equipment type including equipment requests Schedule pick up appointments based on customer guidelines Dispatch origin carrier Perform rail billing and assign gate reservations when needed Monitor and work Pre-ship and Origin tabs in Edge Manage equipment pools, reconciliation, and reporting Ensure loads are in gated in a timely manner Enter all relevant information (arrival and departure times, notes, etc.) Review and work active alerts in Edge Communicate and enter carrier deductions if applicable Review and process accessorials which occur at origin Communicate with carriers, customers, and railroads Schedule delivery appointments based on customer guidelines Dispatch destination carrier Monitor and work transit and destination tabs in Edge Manage equipment pools, reconciliation, and reporting Ensure termination of empty equipment in a timely manner Enter all relevant information (arrival and departure times, notes, etc.) Review and work all active alerts in Edge Communicate and enter carrier deductions if applicable Review and process accessorials which occur at destination Review team emails, prioritize, and respond in a timely manner Review and process accessorials incurred at destination Run various reports which will assist in properly managing customer's loads Provide problem resolution as needed Identify trends or concerns with each customer and/or carrier and communicate to the team leader, manager and/or sales Communicate any additional charges which could occur to the customer Back up for other team members and/or team leader, as needed Provide on-call coverage as assigned by team leader or supervisor Promote and display Cornerstone's Core Values: Integrity, Honesty, Respect, Loyalty, Never Satisfied Regular and reliable attendance expected Other work-related duties as assigned by supervisor/manager Minimum Knowledge, Abilities and Skills Required Minimum Bachelor's Degree in Business, Transportation, Logistics or related field preferred but not required. 3-5+ years of related work experience within transportation or logistics, and/or additional or specialized training in transportation, logistics, or similar area of study; working knowledge of intermodal transportation preferred, but not required Cost management experience preferred, but not required Must have excellent oral and written communication skills, as well as interpersonal skills Must possess a strong sense of urgency Strong negotiating skills Must possess strong attention to detail Able to manage multiple projects simultaneously, and can work well under pressure Proficient in Microsoft Office Suite, and Outlook

JOB PURPOSE The Account Coordinator is responsible for the execution of day-to-day tasks for the accounts assigned to them and their team, maintaining daily contact with our customers and acting as the face of NTG to our customer operations teams. ESSENTIAL DUTIES AND RESPONSIBILITIES Act as the front-line resource to provide customer service on the assigned account(s) Manage assigned account(s) load-board as it fits each account; ensure prompt build and activation of loads, proper load coverage, proactive customer communication with updates throughout transit, and provide proof of delivery to customers once the load has delivered Monitor and manage account's building, scheduling, and tracking responsibilities Manage communication of all applicable loads to after-hours tracking and coverage teams Help develop and execute the customer service expectations for all associated accounts Respond to all customer emails within the expected time window of the customer Provide best-in-class service/communication to assigned customers in an effort to grow the relationships Monitor and manage account's shipments to assure best practices are maintained When applicable, manage account's TMS/Portals to maintain best practices Complete required training “Close out” accessorial requests (TONU, driver assist, detention, etc.) within 24hrs of carrier's request or per customer requirements Maintain knowledge on NTG's service offerings to identify opportunities for modal and regional diversification with customer Consistent communication with Account Managers and Operations Leads about growth opportunities Perform other related duties assigned JOB REQUIREMENTS Bachelor's degree in Business or related field preferred but not required 1 year of transportation or logistics experience strongly preferred Strong communication and negotiation skills KNOWLEDGE, SKILLS, AND ABILITIES Exceptional customer service and problem solving skills Competitive nature with a sense of urgency in a fast-paced environment Attention to detail and highly organized Team player with multi-tasking and prioritizing abilities MS Office proficiency and related computer knowledge Microsoft Excel experience preferred **MAY PERFORM OTHER DUTIES AS ASSIGNED** WORK ENVIRONMENT Standard office environment, usually indoors away from the elements with moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL EFFORT Maintain a stationary position for extended periods; move about the office, operate computers and files, as needed; and frequently communicate with others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is required to stand, walk, and reach with hands and arms. Occasionally, the employee is required to lift boxes up to 20 pounds. SCHEDULING This is a full-time benefits-eligible position, working Monday through Friday; 8:00 a.m. - 5:00 p.m. An employee in this position must be available to work occasionally on weekends and evenings, during peak periods. TRAVEL Local travel is required. Out of state travel is limited, but may be required for special training/conferences. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. EEOC/ADA STATEMENT: We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other status prohibited by applicable national, federal, state or local law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce. RECRUITMENT SCAM NOTICE: Transportation Insight/Nolan Transportation Group is aware of scams involving fake job interviews and offers. Our hiring process includes a formal interview with a member of our recruitment team. We do not conduct interviews exclusively through text or instant messaging platforms. TI/NTG does not require candidates to pay for training, equipment, or any other fees as a condition of employment. Any request for payment is a scam. Official communication from our recruitment team about your application will only come from emails ending in ‘@ntgfreight.com' or from ‘***********************************.'

Omega Morgan believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the individual nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors. Summary The Sales Operations Coordinator works as part of the sales staff; primarily performing administrative tasks, activities and responsibilities that support, enable, and drive the front-line sales teams to sell better, faster, and more efficiently. This role can be a training ground to advance into outside sales or project management. Essential Duties and Responsibilities Be a primary point of contact for incoming customer calls and distribute requests to the appropriate sales team member Assist in producing quotes, creating work orders and reconciling customer billing/invoicing Attend project related meetings with clients and sales team members Provide assistance with job/project planning coordination between sales and operations Track job performance against the plan on assigned projects and report on them to sales, operations and clients as needed Must be extremely detail oriented Pro-active approach to problem solving Required Education and/or Experiences Associates Degree preferred, or 2 years of experience in sales and operational support or equivalent combination of education and experience. Microsoft Office programs, experience in Customer Resource Management (CRM) programs

Pay Range: $20 to $40 per hour Britton Lumber Company in Gray, Maine has an opening for an inside sales person. We are a well-established regional building materials wholesaler and Eastern White Pine manufacturer with locations in Fairlee VT, Bath NH, and Gray ME. The wholesale division distributes a variety of materials including roofing, lumber, gypsum, fasteners, insulation, and other building products while our manufacturing division mills Eastern White Pine for distribution throughout New England. We are a family owned business celebrating our 80th year this year. This positions is ideal for either an entry level or experienced inside sales representative who would like to be a part of our growing sales team. No construction or building material knowledge required and we will provide product training. This sales position will assist existing customers with order entry, product sourcing, information, and pricing both over the phone and through email. Strong candidates will be success driven and bring a motivational attitude to our teamwork environment. Job Type: Full-time Pay Range: $20 to $40 per hour and depends on experience. Requirements: Responsibilities Answer customer phone calls to source their product needs, quote prices, and create sales orders. Assist outside sales representatives with pricing and information. Work with our customer accounts to accurately fill special orders. Work with the product managers to maximize sales to existing customers. Preferred Skills Expertise in lumber trading, sales or sourcing preferred. Able to handle heavy phone traffic and assist with sales entry, customer service, and technical questions. Strong intrapersonal skills to become a trusted partner for our customers. Excellent verbal and written communications skills Ability to multi-task, prioritize, and manage time effectively. Bachelor's degree and/or previous sales experience preferred. Compensation details: 20-40 Hourly Wage PId3dc956104e3-31181-39485158

: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Job Posting External Job Duties * Process orders, monitor inventories, initiate/track delivery, and invoice for new equipment, used equipment, and warehouse products. * Maintain complete files on all orders. * Approve and code vendor invoices for payment. Handle vendor payment inquiries. * Communicate and process all required leasing documents. * Monitor Company forklift fleet inventories. * Process credits and re-invoice equipment when necessary. * Track warranty registration and complete warranty installation. * Generate required reports. * Order supplies and sales literature. * Assist other departments as needed. Minimum Qualifications * Less than 2 years related experience * High school diploma or equivalent Preferred Qualifications * Bachelor's or Associate degree, preferably in business, preferred. * Previous coordinator experience in a sales and/or rental department preferred. * Accurate and efficient data entry skills. * Microsoft Office experience. * Good communication skills Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees. Current benefits being offered include: * Competitive Wages. The anticipated starting pay range for the position is $22 to $24 per hour; however, skills and related experience will be taken into consideration, * Health/Dental/Vision/Prescription Drug Plan with a company contribution to each, * Health Savings Accounts and Flexible Spending Accounts, * 401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company matching contributions. * Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings, * Paid Parental Leave, * 9 Paid Holidays, * Paid Vacation accrued at a rate based on length of service and position, * 24 Hours of Personal Leave per anniversary year, * Birthday Pay for Non-Exempt employees, * Tuition Reimbursement up to $5,250 per calendar year. EOE Veterans/Disabilities Nearest Major Market: Chicago Job Segment: Sales Support, Warehouse, Forklift, Data Entry, Sales, Manufacturing, Administrative

: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Job Posting External Job Duties Process orders, monitor inventories, initiate/track delivery, and invoice for new equipment, used equipment, and warehouse products. Maintain complete files on all orders. Approve and code vendor invoices for payment. Handle vendor payment inquiries. Communicate and process all required leasing documents. Monitor Company forklift fleet inventories. Process credits and re-invoice equipment when necessary. Track warranty registration and complete warranty installation. Generate required reports. Order supplies and sales literature. Assist other departments as needed. Minimum Qualifications Less than 2 years related experience High school diploma or equivalent Preferred Qualifications Bachelor's or Associate degree, preferably in business, preferred. Previous coordinator experience in a sales and/or rental department preferred. Accurate and efficient data entry skills. Microsoft Office experience. Good communication skills Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees. Current benefits being offered include: Competitive Wages. The anticipated starting pay range for the position is $22 to $24 per hour; however, skills and related experience will be taken into consideration, Health/Dental/Vision/Prescription Drug Plan with a company contribution to each, Health Savings Accounts and Flexible Spending Accounts, 401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company matching contributions. Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings, Paid Parental Leave, 9 Paid Holidays, Paid Vacation accrued at a rate based on length of service and position, 24 Hours of Personal Leave per anniversary year, Birthday Pay for Non-Exempt employees, Tuition Reimbursement up to $5,250 per calendar year. EOE Veterans/Disabilities

The Specialist, Sales Support role is responsible for the day to day management of assigned accounts, supporting sales in the process of acquiring new business, and maintaining exceptional levels of service through cross functional channels. This position is responsible for retention, support, and operational excellence between RIM and our customers. The Specialist, Sales Support position will work closely with RIM sales staff, RIM branch operations, and the Business Development group on both existing accounts and accounts in the acquisition phase. RIM logistics, ltd. is an Equal Opportunity Employer Additional incentives may be provided as part of the total compensation package. Full-time employees are eligible for a wide range of benefits as follows: Medical Dental Vision 401(k) Plan Health Savings Account Transportation Savings Account Short Term Disability Voluntary Critical Illness & Accident Insurance Wellness Benefits Paid Time Off Cultural Heritage Day Volunteer Time Off COMPANY PAID: Life Insurance & AD&D Long Term Disability Recognition Program Employee Assistance Program Employee Resource Group/s 401(k) Discretionary Company Matching Contribution

This Opportunity is not remote and will be based out of the Totowa NJ office Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed. We are committed to make a difference. What we offer: Competitive Starting Pay Paid Training Global Advancement Opportunities Company Vehicle (as applicable) Referral Bonuses Comprehensive Benefits Medical/Dental/Vision insurance Health Savings Account (HSA) Life Insurance 401(k) savings plan with company match Short-Term and Long-Term Disability Employee Assistance Program Wellness Program And More! Check us Out: A Day in the Life of the Building of the Future What you will do: The Sales Support Administrator role is accountable for virtually all aspects of processing orders secured by the sales team and ensuring booking packages are completed within a 30-day period of order date. The individual is the main point of contact for sales to resolve gaps in booking materials, order information, customer master data, and payment/billing details for orders they process. The Sales Support Administrator roles will report to local sales managers and have joint accountability to the Fire Domain program leader. How you will do it: Booking Motions - Processing Orders from Customers to JCI through our branch sellers Pre- upload review Review Booking Checklist for each job Sales Admin gathers missing items OR pushes back to salesperson PRIOR to submission Ensure Original proposal and contract/PO Review PO for accuracy and content Pursue Customer signatures Create/Align Accurate Customer Master New Customer creation in ERP Obtain Certificates Insurance Certificate Tax Exempt Certificate Validating credit level Initiate Legal Review Ensure the DOA process for booking is followed and all approvals are obtained Work through the Government compliance process and approval Process Change Orders NON-Booking motions Coach sellers for process improvement Weekly call on booking progress Monthly Metrics review Supervisors and Sales Leaders First Pass Yield of orders through the process Deals left after close Aged POs Letter of Intent booking resolution Bid and Performance Bond Requests Pre-Qualification for pre bids Support Dispute Management as needed OTC Management Contribute to delivering the annual secured volume by acting as a strong liaison between the Sellers, Sales leaders, Sales BPLs, and the Sales Support Admin personnel. Maintain awareness on results and countermeasures for underperforming markets. Support the domain and OTC team by building targeted improvement plans. What we look for: 3-5+ years related order processing, office management, AR, AP and/or credit. Prior payroll data entry experience a plus. Proficiency in a Windows operating environment, including e-mail and Microsoft Office software. Advanced user in MS Excel, specifically. Strong interpersonal skills and decision-making ability. Effective and professional communication and organization skills. Proficiency in ERP tools. HIRING HOURLY RANGE: $25.00-37.50 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at *************************************** #LI-AA2 Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Job Description At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are an excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members, and rewarding performance. We live by the core values of our Diamond Philosophy: Quality, Teamwork, Productivity, and Excellence-which means consistently doing your best and always striving to do better. Summary: To support and assist the Retail sales team to ensure successful results with our customers and operations while helping build out bench strength for the future. This position requires you to be the best in the field of both service and support while supporting our operations' strategic plan goals of continuous growth. It requires the individual to be trained and operate with a service and sales mindset driving for mutual success for both the company and the customer. Key Responsibilities: Facilitate new customer set-up and follow through to completion. Build sales plan, warm/cold call and revitalize underserviced or inactive accounts. Cover workload increases as restaurant and wholesale business recovers. Vacation, meeting, or project coverage as the team requires. Assist with customer audits as needed. Coordinate, pack and follow up on customer product samples. Assist with customer presentations as needed. Manual tracking of fresh sales and production activity until new ERP is in place. Manage, book and track ground and air freight for key customers. Follow up on missing trucks or late deliveries. Notify appropriate parties or status. Lead generation - creating call sheets for themselves and others. Assist in delivering customer bids and quotes. Review shipping details, match with BOL, customer PO's and assist in correcting any discrepancies. Assist sales in calling and entering reoccurring customer orders. Perform other duties, as assigned. What You Bring to Pacific Seafood: Required: High School Diploma or GED Two-year related experience and/or training Valid driver's license. Requires ability to travel up to 15% of the time. Preferred: Associate degree (A.A.) or equivalent from an accredited college or university in culinary arts, aquaculture, or business degree. Salary Range: $55,000-65,000 annually Total Compensation: At Pacific Seafood, your base wage is only a portion of your overall compensation package. We invest in our Team Members through a comprehensive and attractive total rewards package, including but not limited to: Health insurance benefits options, including medical, prescription, vision, dental, basic group life and short-term disability Flexible spending accounts for health flex and dependent care expenses 401(k) retirement plan options with generous annual company profit sharing match Paid time-off for all regular FT team members to include sick days, paid holidays, vacation, and personal time Employee assistance program providing confidential professional counseling, financial and legal assistance at no charge to team members and immediate family members Product purchase program Pacific Seafood is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Powered by JazzHR 3JAyz7fEEM

Schedule: Monday - Friday 8-5 The Sales Support Specialist role is designed to improve the productivity of our Field Staff, allowing them to focus on what they do best: closing new business. The goal of this position is to efficiently qualify leads, research prospects, and prepare our sales team with the necessary data and insights. We consider this an entry level position into our Sales team. Ideally candidates will be open to relocation. Essential Responsibilities: Gain hands-on exposure to new agent recruiting, customer sales, interaction with regional teams, and agent development programs. Collaborate with the Field Team, including Area Sales Managers, Region Vice Presidents, and Corporate Sales Executives, to support their sales efforts. Collaborate with Agent Development Executives to assist with agent development strategies and contribute to region-specific growth plans. Data Mining: Utilize available resources to generate and qualify new customer leads, including but not limited to dormant accounts, unsolicited quote requests, commodity/industry specific leads, mode specific leads, geographical opportunity and Lane Balance analysis. Providing qualified leads to the appropriate Field Rep, ensuring all necessary data and context are delivered to maximize success. Ensure proper clearance of conflicts and credit issues before transferring leads. Compile a comprehensive description of the company and customer requirements to aid in closing the sale. Facilitate warm introductions between Field Reps and prospective clients. Ensure a detailed understanding of customer needs and requirements to support seamless transition and follow-up. Log opportunities and send follow-up tasks to Field Staff in SF.com to ensure successful tracking and completion of the sales process. Must be willing to travel. Required Minimum Experience and Education: Bachelor's degree in business, Marketing, or Logistics No prior experience required Preferred Experience and Education: Previous experience in sales, business development, or customer service. Knowledge of transportation/logistics industry. Familiarity with CRM tools (Salesforce or similar). Knowledge, Skills, and Abilities: Sales led generation and qualification Research and data mining Strong interpersonal and communication skills Organizational and multitasking abilities Strategic thinking and problem-solving Ability to work collaboratively with a diverse team. Ability to work effectively in a fast-paced, results-driven environment

Schedule: Monday - Friday 8-5 The Sales Support Specialist role is designed to improve the productivity of our Field Staff, allowing them to focus on what they do best: closing new business. The goal of this position is to efficiently qualify leads, research prospects, and prepare our sales team with the necessary data and insights. We consider this an entry level position into our Sales team. Ideally candidates will be open to relocation. Essential Responsibilities: Gain hands-on exposure to new agent recruiting, customer sales, interaction with regional teams, and agent development programs. Collaborate with the Field Team, including Area Sales Managers, Region Vice Presidents, and Corporate Sales Executives, to support their sales efforts. Collaborate with Agent Development Executives to assist with agent development strategies and contribute to region-specific growth plans. Data Mining: Utilize available resources to generate and qualify new customer leads, including but not limited to dormant accounts, unsolicited quote requests, commodity/industry specific leads, mode specific leads, geographical opportunity and Lane Balance analysis. Providing qualified leads to the appropriate Field Rep, ensuring all necessary data and context are delivered to maximize success. Ensure proper clearance of conflicts and credit issues before transferring leads. Compile a comprehensive description of the company and customer requirements to aid in closing the sale. Facilitate warm introductions between Field Reps and prospective clients. Ensure a detailed understanding of customer needs and requirements to support seamless transition and follow-up. Log opportunities and send follow-up tasks to Field Staff in SF.com to ensure successful tracking and completion of the sales process. Must be willing to travel. Required Minimum Experience and Education: Bachelor's degree in business, Marketing, or Logistics No prior experience required Preferred Experience and Education: Previous experience in sales, business development, or customer service. Knowledge of transportation/logistics industry. Familiarity with CRM tools (Salesforce or similar). Knowledge, Skills, and Abilities: Sales led generation and qualification Research and data mining Strong interpersonal and communication skills Organizational and multitasking abilities Strategic thinking and problem-solving Ability to work collaboratively with a diverse team. Ability to work effectively in a fast-paced, results-driven environment

Atlas Van Lines is comprised of a family of companies that deliver transportation and related services globally through a network of quality agents and select service partners. Atlas is distinguished by agent ownership and a shared commitment to help people go new places more easily and more securely. Through a continuing emphasis on service excellence, the company has achieved extraordinary growth. Every day we help you go new places , with expertise in moving and logistics, bringing the world within reach. Atlas is seeking a creative and enthusiastic Product Specialist! The Product Specialist serves as support for the Product Management team, bridging the gap between product development, sales, and customer satisfaction. This role supports the product management team by helping to ensure company offerings are aligned with market needs, supports sales teams with technical expertise, and provides feedback to improve product performance. Key Responsibilities: Product Expertise: Develop in-depth knowledge of assigned product line(s), including features, benefits, and competitive positioning in the market. Act as the go-to resource for internal teams, agents and customers regarding product line. Sales Support: Support Product Mangers in enabling agent sales teams with support, market positioning, and sales ready materials. Assist in responding to RFIs/RFPs, customer inquiries with accurate product information and implementation of strategic pricing strategies in alignment with corporate policies. Engagement: Enable Agents by helping them understand, position, and promote Atlas services through training and ongoing support. Provide on-going support and training to stakeholders to ensure successful product performance. Market Analysis & Feedback: Monitor industry trends and competitor offerings to identify opportunities for product improvement Track, analyze and compare performance metrics across product lines and programs, drawing from customer experience, operational, and financial indicators. Training & Documentation: Create and maintain product documentation, training materials, and FAQs. Conduct internal training sessions for Agents and support teams. Your Wellness is our Focus: Medical, dental, and vision for employees and dependents Employee assistance programs focused on mental health. Access to a licensed therapist 24/7 Wellness programs with employee perks Onsite Fitness Center and Medical Clinic Financial Wellbeing: Generous 401(k) matching retirement plans Pre-tax savings plans, HSA & FSA Tuition assistance Employee assistance programs focused on financial wellbeing. Earning potential can be up to $60k Flexibility and Time Off: Paid time off including vacation, sick leave, parental leave, holidays, and disability leave. Qualifications What You'll Need: Education and/or Experience Bachelor's degree in Business, Marketing, or a related field is preferred. 2-4 years of experience in product management, marketing, business development, or sales support and/or equivalent combination of both education and experience are required. Experience collaborating with cross functional teams (sales, marketing, IT) and managing multiple initiatives concurrently. Proficiency in CRM and product lifecycle management tools. Preferred Skills Experience in transportation, logistics, or moving services industry. Strong communication and presentation skills. Familiarity with data analysis and reporting tools. Project management capabilities. Our Promise to You: We want you to grow with us, so we are committed to the continuous development of our employees. We offer free online training courses through our modern learning and development platform along with a company-wide mentorship program, internal employee organizations, tuition reimbursement and many other opportunities for personal growth. *Atlas is an EO employer - Veterans/Disabled and other protected categories. *Benefits may vary by position and/or office location *The salary range shown is a good-faith estimate of what we expect to offer, though actual compensation will be based on individual qualifications, experience, and other relevant considerations.

CLASSIFICATION/STATUS: Full Time, 40 hours, Exempt, Permanent (travel may be required for meetings, training, role/tasks, events within the New England states) DEPARTMENT: BD - Sales REPORTS TO: New Business, Proposal & Pipeline Manager JOB LEVEL: 2 - Coordinator AREAS OF IMPACT: Database Management, Proposal Coordination, Sales Support SUPERVISORY RESPONSIBILITIES: No direct reports WHO YOU ARE: YOUR ROLE & IMPACT AT ASG As part of a purposeful team at ASG, an integrated marketing agency that powers progress for corporations, nonprofits, government agencies, and the communities they serve, the Proposal & Sales Coordinator is a detail-oriented, self-motivated, and community-oriented professional who will support ASG's business development efforts. In this role, the Proposal & Sales Coordinator assists with responding to requests for proposals (RFPs) from a variety of clients, as well as a variety of other sales duties, contributing to ASG's mission to secure new partnerships. The Proposal & Sales Coordinator's contributions are essential to supporting the sales team and driving the agency's growth. YOUR RESPONSIBILITIES Assist the Sales team in identifying and qualifying new prospects using Salesforce, including creating and running reports for the Sales team and operational staff. Maintain Salesforce, PSOhub, and other internal software to ensure accurate tracking of leads, opportunities, and client interactions. Assist with drafting, assembling, and submitting proposals, presentations, and pitches, including drafting project budgets, editing and revising proposal sections, and coordinating with internal departments. Utilize InDesign to design and format visually compelling proposals, ensuring consistency and professionalism in layout and presentation. Help with managing proposal deadlines, organizing and submitting required documentation, and ensuring timely approvals, including printing/mailing and uploading to procurement sites. Support the development of standard assets and processes for submissions, finalist presentations, and pitches. Assist with market research to identify new RFP opportunities, analyze competitor proposals, and present findings to the Sales team to enhance strategic positioning. Develop and maintain organized systems in SharePoint to streamline document management. Manage task lists for upcoming proposals and coordinate with appropriate staff for required support and supplemental materials. Organize and participate in internal and client information calls by taking notes and scheduling follow-ups. Field potential client inquiries and assist in maintaining accurate records of communications. Perform contract archival, facilitate the drafting of contracts, and obtain signatures from relevant parties. Maintain a database of certifications, assist in applying for new ones, and track progress and expirations proactively. Perform additional projects, initiatives, duties, responsibilities for any area throughout ASG while demonstrating flexibility and adaptability, for the overall success of the organization as directed by the Associate Director of Sales and/or their designee(s). Qualifications YOUR MINIMUM QUALIFICATIONS Associates degree in Business, Marketing, Communications, or related field, or equivalent training and work experience required. 2+ years of experience in proposal/sales coordination, ideally within a marketing agency or professional services. Ability to conduct market research, analyze competitor proposals, identify RFP opportunities, and support proposal development. Proficiency with CRMs, Government Bidding Portals, and Microsoft Office; and InDesign familiarity with best practices across multiple platforms. Internet access required. Availability to work occasional evenings and weekends during project peaks and company events. Bilingual preferred (fluent in English and Spanish/Portuguese). YOUR COMPETENCIES AND TRAITS Communication: must communicate complex information clearly and concisely, actively listens and engages in feedback loops to ensure understanding, and adapts communication style to diverse audiences to foster collaboration and alignment across teams Reliability: must consistently deliver high-quality results by managing tasks effectively, meeting deadlines, and proactively solving obstacles to ensure team objectives are met Quality Work: must consistently produce high-quality work with meticulous attention to detail, actively incorporating feedback to maintain alignment with quality standards Problem Solving & Decision Making: must demonstrate analytical and creative thinking to efficiently resolve issues, using data-driven and innovative approaches to develop solutions and make informed decisions by evaluating information and weighing risks and benefits Time Management: must efficiently prioritize and organize tasks to meet deadlines, balances multiple responsibilities, and uses tools and strategies to optimize productivity while managing stress professionally Flexibility: must quickly adjust to changes in tasks, priorities, or work conditions with a positive attitude, embracing new challenges and continuously learning to enhance performance and contribute to team success Initiative: must proactively identify opportunities to enhance work processes and outcomes, take ownership of tasks, seek out additional responsibilities to support team goals, and demonstrate a forward-thinking approach by anticipating needs and implementing solutions to drive continuous improvement WHO WE ARE & WHAT WE DO ASG, established in 2013, is an integrated marketing agency that powers progress for corporations, nonprofits, government agencies, and the communities they serve. We build data-driven campaigns and community-centered engagement that reach the right people, inspire action, and improve lives. By coordinating research, creative, communications, media, a multilingual customer center, and on-the-ground engagement in a single team, ASG delivers precise targeting, rapid response, and results you can measure. From raising health-coverage enrollment by 25 percent to securing community support for clean-energy upgrades, we efficiently and transparently turn insight into impact. Clients choose ASG because we listen first, move nimbly, and stay accountable every step of the way. ASG is a certified minority, woman and LGBTQ-owned business enterprise. Our team is also culturally diverse, and a majority of our staff are multilingual, enabling ASG to connect with key stakeholders in their native languages. ASG has received accolades such as the U.S. SBA's Minority-Owned Small Business of the Year and recognition from the Boston Business Journal as one of Massachusetts's 'Fast 50' growing private companies and one of the state's most diverse employers. With ambitious growth goals, we aim to expand our offerings both operationally and geographically, so that we can continue to purposefully impact diverse communities through our integrated social marketing. OUR PROMISE If you are passionate about working for a growing organization that values authenticity, passion, helping others, diversity, and inquisitiveness, you will find your career rewarding and impactful at ASG. As Proposal & Sales Coordinator, you will be part of a dynamic team and will find a partner in your career path goals and trajectory! OUR BENEFITS & PERKS Base Salary: Salary range for this position is commensurate with experience. Vacation, Sick, AND Floating Days: Receive generous vacation time that increases throughout your tenure and frontloaded Sick and Floating Days! 12 Company Holidays Health, Dental, and Vision Plans: Choose from an array of high-quality plans for you and your family. Employer Paid Life and Long-Term Disability Insurance 401K + Match: 401K plan with an employer match after 90 days of employment and financial literacy services provided through our retirement provider. Professional Development: In-house training, annual organizational retreats, and more! Hybrid Workplace: Enjoy a remote first workplace, with in person duties required as needed for client meetings, events, activations, other project work, and internal meetings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this position. Duties, responsibilities, and activities may change at any time with or without notice. ASG is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, ASG will better serve our clients and communities through its services. ASG is an employment at-will organization and an equal opportunity employer committed to maintaining a work environment free from discrimination on the basis of age, amnesty, ancestry, color, creed, disability, gender, gender identity, gender expression, genetic information, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, covered veteran status, national guard or reserve unit duty obligations, or any other category protected by law (“protected class status”) and in accordance with applicable federal, state, and local laws. ASG complies with applicable federal, state, and local laws governing non-discrimination in employment. ASG participates in the E-Verify program and upholds candidates and employee rights. Additionally, ASG complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, or any additional information on the content above, please contact People Operations by email at ********************** .

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Senior Coordinator, Prior Authorization is responsible for obtaining, documenting, and tracking payer approvals for durable medical equipment (DME) orders, including diabetes devices and other clinically prescribed supply categories (e.g., ostomy, urological, wound care). This role submits prior authorization requests through payer portals or via fax, and conducts phone-based follow-ups with payers and provider offices to secure timely approvals. The Senior Coordinator proactively manages upcoming expirations to prevent order delays, meets daily productivity targets, and adheres to quality, compliance, and HIPAA standards. **_Responsibilities_** + Review assigned accounts to determine prior authorization requirements by payer and product category. + Prepare and submit complete prior auth packets via payer portals, third-party platforms, or fax (including DWO/CMN, prescriptions, clinical notes, and other required documentation). + Conduct phone-based follow-ups with payers (and provider offices when needed) to confirm receipt, resolve issues, and obtain approval or referral numbers. + Log approvals accurately so orders can be released and shipped; correct rejected/pending decisions by addressing missing documentation or criteria. + Monitor upcoming prior auth expirations and initiate re-authorization early to prevent delays on new and reorder supply shipments + Prioritize work to give orders a "leg up" based on aging, SLA, and payer requirements. + Capture all actions, decisions, and documentation in the appropriate systems with complete, audit-ready notes. + Ensure secure handling of PHI and maintain full compliance with HIPAA, regulatory requirements, and company policy. + Promptly report suspected non-compliance or policy violations and attend required Compliance/HIPAA trainings. + Achieve daily throughput goals (accounts/records per day) across mixed work types (portal/web, fax, phone). + Meet standardized quality metrics through accurate documentation and adherence to process; participate in supervisor live-monitoring, QA reviews, and 1:1 coaching. + Share payer/process knowledge with teammates and support a strong team culture. + Adapt to changes in payer criteria, portals, and internal workflows; offer feedback to improve allocation, templates, and documentation standards. + Perform additional responsibilities or special projects as assigned. **_Qualifications_** + High School diploma, GED or equivalent work experience, preferred + 3-6 years of experience in healthcare payer-facing work such as prior authorization, insurance verification, medical documentation, revenue cycle, or claims, preferred + Proven ability to meet daily productivity targets and quality standards in a queue-based environment. + Strong phone skills and professional communication with payers and provider offices; comfortable with sustained phone work. + High attention to detail and accuracy when compiling documentation (DWO/CMN, prescriptions, clinical notes). + Self-motivated with strong time management; able to pace independently without inbound-call cadence. + Customer-centric mindset with a sense of urgency; capable of multitasking (working web/portal tasks while on calls). + Working knowledge of HIPAA and secure handling of PHI. + Experience with diabetes devices (CGMs, insulin pumps), and familiarity with ostomy, urological, and wound care product categories, preferred. + Knowledge of payer criteria for DME prior authorization, including common documentation requirements and medical necessity standards, preferred + Familiarity with payer portals and third-party platforms; experience with Grid or other work allocation tools, preferred. + Exposure to ICD-10/HCPCS coding and basic authorization/claims terminology, preferred, **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **Anticipated hourly range:** $16.75 per hour - $21.75 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/08/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ \#LI-DP1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Senior Coordinator, Prior Authorization is responsible for obtaining, documenting, and tracking payer approvals for durable medical equipment (DME) orders, including diabetes devices and other clinically prescribed supply categories (e.g., ostomy, urological, wound care). This role submits prior authorization requests through payer portals or via fax, and conducts phone-based follow-ups with payers and provider offices to secure timely approvals. The Senior Coordinator proactively manages upcoming expirations to prevent order delays, meets daily productivity targets, and adheres to quality, compliance, and HIPAA standards. **_Responsibilities_** + Review assigned accounts to determine prior authorization requirements by payer and product category. + Prepare and submit complete prior auth packets via payer portals, third-party platforms, or fax (including DWO/CMN, prescriptions, clinical notes, and other required documentation). + Conduct phone-based follow-ups with payers (and provider offices when needed) to confirm receipt, resolve issues, and obtain approval or referral numbers. + Log approvals accurately so orders can be released and shipped; correct rejected/pending decisions by addressing missing documentation or criteria. + Monitor upcoming prior auth expirations and initiate re-authorization early to prevent delays on new and reorder supply shipments + Prioritize work to give orders a "leg up" based on aging, SLA, and payer requirements. + Capture all actions, decisions, and documentation in the appropriate systems with complete, audit-ready notes. + Ensure secure handling of PHI and maintain full compliance with HIPAA, regulatory requirements, and company policy. + Promptly report suspected non-compliance or policy violations and attend required Compliance/HIPAA trainings. + Achieve daily throughput goals (accounts/records per day) across mixed work types (portal/web, fax, phone). + Meet standardized quality metrics through accurate documentation and adherence to process; participate in supervisor live-monitoring, QA reviews, and 1:1 coaching. + Share payer/process knowledge with teammates and support a strong team culture. + Adapt to changes in payer criteria, portals, and internal workflows; offer feedback to improve allocation, templates, and documentation standards. + Perform additional responsibilities or special projects as assigned. **_Qualifications_** + High School diploma, GED or equivalent work experience, preferred + 3-6 years of experience in healthcare payer-facing work such as prior authorization, insurance verification, medical documentation, revenue cycle, or claims, preferred + Proven ability to meet daily productivity targets and quality standards in a queue-based environment. + Strong phone skills and professional communication with payers and provider offices; comfortable with sustained phone work. + High attention to detail and accuracy when compiling documentation (DWO/CMN, prescriptions, clinical notes). + Self-motivated with strong time management; able to pace independently without inbound-call cadence. + Customer-centric mindset with a sense of urgency; capable of multitasking (working web/portal tasks while on calls). + Working knowledge of HIPAA and secure handling of PHI. + Experience with diabetes devices (CGMs, insulin pumps), and familiarity with ostomy, urological, and wound care product categories, preferred. + Knowledge of payer criteria for DME prior authorization, including common documentation requirements and medical necessity standards, preferred + Familiarity with payer portals and third-party platforms; experience with Grid or other work allocation tools, preferred. + Exposure to ICD-10/HCPCS coding and basic authorization/claims terminology, preferred, **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **Anticipated hourly range:** $16.75 per hour - $21.75 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/08/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ \#LI-DP1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job Description This position will be coordinating all aspects of the Sales department by working directly with the Sales Manager, the Sales team and Municipal Marketing Manager by providing administrative support. About us: Kimble Company is locally owned and operated by the Kimble Family, with over 70 years of experience in the energy, materials, recycling, and solid waste industries. We are a dedicated team of seasoned professionals who care about our clients, the environment, safety, our families, and our co-workers. At Kimble we strive for perfection in everything that we do. Minimum qualifications: Associate's degree required; bachelor's degree preferred. Valid Driver's license with ability to be insurable under Company's insurance plan. Above average knowledge of Microsoft Excel, Word, and Publisher. Prior work experience in a fast-paced administrative position. Responsibilities and Duties: Sales Assisting the Sales Manager with maintaining broker work and key accounts. Completing data entry for new orders, service changes and cancellations. Completing daily, weekly and monthly sales reports. Maintaining Sales trend reports while maintaining Sales Rep productivity. Managing prospect surveys by scheduling customer survey calls via telephone and Outlook. Ability to comprehend and decipher contract language and assist with creating municipal contract bids. Marketing Coordinating all direct mail campaigns. Assisting Municipal marketing efforts and bid proposals. Customer Service Customer follow up calls and collection calls. Administrative Eliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage according to file maintenance guidelines and/or legal requirements. Keep records or materials filed or removed, using filing cabinets or computers. Modify and improve filing systems or implement new filing systems as deemed necessary. Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to job classification. Scan and file reviews forwarded from Sales Manager, Sales Team or Municipal Sales Managers. Perform general office duties and assisting department personnel with data entry duties. Benefits 401(k) retirement plan with match Comprehensive medical benefits coverage, dental plans and vision coverage. Employee assistance program (EAP) Health care and dependent care spending accounts (FSA) Life insurance and accidental death & dismemberment insurance. Paid time off Referral program Employee Discount Program Compensation package: Commission pay

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Senior Coordinator, Prior Authorization is responsible for obtaining, documenting, and tracking payer approvals for durable medical equipment (DME) orders, including diabetes devices and other clinically prescribed supply categories (e.g., ostomy, urological, wound care). This role submits prior authorization requests through payer portals or via fax, and conducts phone-based follow-ups with payers and provider offices to secure timely approvals. The Senior Coordinator proactively manages upcoming expirations to prevent order delays, meets daily productivity targets, and adheres to quality, compliance, and HIPAA standards. **_Responsibilities_** + Review assigned accounts to determine prior authorization requirements by payer and product category. + Prepare and submit complete prior auth packets via payer portals, third-party platforms, or fax (including DWO/CMN, prescriptions, clinical notes, and other required documentation). + Conduct phone-based follow-ups with payers (and provider offices when needed) to confirm receipt, resolve issues, and obtain approval or referral numbers. + Log approvals accurately so orders can be released and shipped; correct rejected/pending decisions by addressing missing documentation or criteria. + Monitor upcoming prior auth expirations and initiate re-authorization early to prevent delays on new and reorder supply shipments + Prioritize work to give orders a "leg up" based on aging, SLA, and payer requirements. + Capture all actions, decisions, and documentation in the appropriate systems with complete, audit-ready notes. + Ensure secure handling of PHI and maintain full compliance with HIPAA, regulatory requirements, and company policy. + Promptly report suspected non-compliance or policy violations and attend required Compliance/HIPAA trainings. + Achieve daily throughput goals (accounts/records per day) across mixed work types (portal/web, fax, phone). + Meet standardized quality metrics through accurate documentation and adherence to process; participate in supervisor live-monitoring, QA reviews, and 1:1 coaching. + Share payer/process knowledge with teammates and support a strong team culture. + Adapt to changes in payer criteria, portals, and internal workflows; offer feedback to improve allocation, templates, and documentation standards. + Perform additional responsibilities or special projects as assigned. **_Qualifications_** + High School diploma, GED or equivalent work experience, preferred + 3-6 years of experience in healthcare payer-facing work such as prior authorization, insurance verification, medical documentation, revenue cycle, or claims, preferred + Proven ability to meet daily productivity targets and quality standards in a queue-based environment. + Strong phone skills and professional communication with payers and provider offices; comfortable with sustained phone work. + High attention to detail and accuracy when compiling documentation (DWO/CMN, prescriptions, clinical notes). + Self-motivated with strong time management; able to pace independently without inbound-call cadence. + Customer-centric mindset with a sense of urgency; capable of multitasking (working web/portal tasks while on calls). + Working knowledge of HIPAA and secure handling of PHI. + Experience with diabetes devices (CGMs, insulin pumps), and familiarity with ostomy, urological, and wound care product categories, preferred. + Knowledge of payer criteria for DME prior authorization, including common documentation requirements and medical necessity standards, preferred + Familiarity with payer portals and third-party platforms; experience with Grid or other work allocation tools, preferred. + Exposure to ICD-10/HCPCS coding and basic authorization/claims terminology, preferred, **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **Anticipated hourly range:** $16.75 per hour - $21.75 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/08/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ \#LI-DP1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Senior Coordinator, Prior Authorization is responsible for obtaining, documenting, and tracking payer approvals for durable medical equipment (DME) orders, including diabetes devices and other clinically prescribed supply categories (e.g., ostomy, urological, wound care). This role submits prior authorization requests through payer portals or via fax, and conducts phone-based follow-ups with payers and provider offices to secure timely approvals. The Senior Coordinator proactively manages upcoming expirations to prevent order delays, meets daily productivity targets, and adheres to quality, compliance, and HIPAA standards. **_Responsibilities_** + Review assigned accounts to determine prior authorization requirements by payer and product category. + Prepare and submit complete prior auth packets via payer portals, third-party platforms, or fax (including DWO/CMN, prescriptions, clinical notes, and other required documentation). + Conduct phone-based follow-ups with payers (and provider offices when needed) to confirm receipt, resolve issues, and obtain approval or referral numbers. + Log approvals accurately so orders can be released and shipped; correct rejected/pending decisions by addressing missing documentation or criteria. + Monitor upcoming prior auth expirations and initiate re-authorization early to prevent delays on new and reorder supply shipments + Prioritize work to give orders a "leg up" based on aging, SLA, and payer requirements. + Capture all actions, decisions, and documentation in the appropriate systems with complete, audit-ready notes. + Ensure secure handling of PHI and maintain full compliance with HIPAA, regulatory requirements, and company policy. + Promptly report suspected non-compliance or policy violations and attend required Compliance/HIPAA trainings. + Achieve daily throughput goals (accounts/records per day) across mixed work types (portal/web, fax, phone). + Meet standardized quality metrics through accurate documentation and adherence to process; participate in supervisor live-monitoring, QA reviews, and 1:1 coaching. + Share payer/process knowledge with teammates and support a strong team culture. + Adapt to changes in payer criteria, portals, and internal workflows; offer feedback to improve allocation, templates, and documentation standards. + Perform additional responsibilities or special projects as assigned. **_Qualifications_** + High School diploma, GED or equivalent work experience, preferred + 3-6 years of experience in healthcare payer-facing work such as prior authorization, insurance verification, medical documentation, revenue cycle, or claims, preferred + Proven ability to meet daily productivity targets and quality standards in a queue-based environment. + Strong phone skills and professional communication with payers and provider offices; comfortable with sustained phone work. + High attention to detail and accuracy when compiling documentation (DWO/CMN, prescriptions, clinical notes). + Self-motivated with strong time management; able to pace independently without inbound-call cadence. + Customer-centric mindset with a sense of urgency; capable of multitasking (working web/portal tasks while on calls). + Working knowledge of HIPAA and secure handling of PHI. + Experience with diabetes devices (CGMs, insulin pumps), and familiarity with ostomy, urological, and wound care product categories, preferred. + Knowledge of payer criteria for DME prior authorization, including common documentation requirements and medical necessity standards, preferred + Familiarity with payer portals and third-party platforms; experience with Grid or other work allocation tools, preferred. + Exposure to ICD-10/HCPCS coding and basic authorization/claims terminology, preferred, **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **Anticipated hourly range:** $16.75 per hour - $21.75 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/08/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ \#LI-DP1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************