Medical Receptionist jobs at Crozer Health

The University of Pittsburgh Medical Center (UPMC) is recruiting Rheumatology physicians for our community-based practices in Western and Central PA as well as for an academic position for Sjgren's Disease and Vasculitis at the UPMC Sjgren's Disease and Vasculitis Centers respectively in Pittsburgh, PA. UPMC Rheumatology is ranked #12 in the nation by U.S. News & World Report. We have positions in Pittsburgh, Washington, Camp Hill and Hanover, PA. Key Highlights 4- or 5-day work week Mostly outpatient and some with inpatient consults Clinical Academic appointment depending on location Resident and fellow teaching depending on location Reasonable call schedules What we Offer Competitive base salary plus RVU productivity incentive Health, life and disability insurance Medical malpractice insurance, professional dues Defined contribution plan; 403b plan with employer match Relocation allowance CME allowance of $3,000 plus one week Five weeks PTO About UPMC UPMC is a $23 billion world-renowned health care provider and insurer 92,000 employees, including 4,900 physicians Over 40 academic, community and specialty hospitals Over 800 doctors' offices and outpatient sites UPMC is inventing new models of accountable, cost-effective, patient-centered care Closely affiliated with University of Pittsburgh About the Communities Features both city, rural and suburban living and boasts an abundance of sports, arts, cultural events, and entertainment. Offers top-rated public schools, blue-ribbon private schools, and some of Pennsylvania's top colleges and universities. With affordable homes, it's a great place to grow a career and family. Pittsburgh is consistently ranked as one of the top places for families in the U.S. and one of the most affordable, livable, and safest U.S. cities. Locations in Central PA are just a two- to three-hour drive away from New York City, Philadelphia, Pittsburgh, Baltimore, and Washington, D.C. UPMC's Commitment to Diversity and Inclusion: - UPMC is an Equal Opportunity Employer/Disability/Veteran. UPMC is committed to advancing diversity through programs that promote inclusion, such as Employee Resource Groups and other initiatives to support a diverse workforce. #dox2 RequiredPreferredJob Industries Other

Are you a dedicated professional interested in building a rewarding career? Are you interested in a call center position that offers terrific benefits, opportunities to grow, and an excellent work-life balance and the ability to work from home post training? Then you may be the perfect fit for our Scheduling Services Scheduling Specialist, Associate role! This role is based out of Erie at our East Bayfront location. In this role, you will serve as the first line of contact for the patient. The Scheduling Specialist, Associate acts as an advocate for patients by providing guidance, interpretation, and education on scheduling. They provide details regarding their appointment, including directions, and required preparation. They also review, verify, and enter the patients' demographic and insurance information. We also offer a monthly incentive program, which is based off performance and 3 months of employment. If you are enthusiastic about assisting others in a customer service role and think you are up for the challenge, apply today! class:( $data.display Type === 'InputTextArea') ? 'block__field--full-width' : ($data.display Type === 'InputRichText' || $data.name === 'description Ext' || $data.name === 'qualification Ext' || $data.name === 'description Int' || $data.name === 'qualification Int') ? 'block__field--wide-rich-text' : 'block__field--edit'}" id="description Int-container" html: $component.get FieldValue($data)" id="description Int-value" formfieldid="description Int" **Purpose:** Under the general direction of the Supervisor, Scheduling Services, the Scheduling Specialist Associate, Scheduling Services will ensure a World Class, patient-centric experience of Service Excellence through every interaction with UPMC Scheduling Services. This patient-centric experience will align with not only the Scheduling Services Mission & Vision but the UPMC Core Values, creating an Industry Leading patient experience during each and every interaction. The Scheduling Specialist Associate, Scheduling Services will perform all aspects of scheduling duties across the UPMC Scheduling Center by serving as an advocate for UPMC patients, providing guidance, interpretation, and education on scheduling, registration and various patient related inquiries. The Scheduling Specialist Associate, Scheduling Services is responsible for efficient and courteous resolution to verbal and written patient inquiries, ensuring satisfaction while interacting patients, physicians, families, hospital personnel, referring physicians and office staff, etc. The Scheduling Specialist Associate, Scheduling Services will achieve their quality, production, and customer satisfaction goals while adhering to UPMC Values and Culture of Service Excellence. **Responsibilities:** + Provide a World Class patient experience, focusing on Service Excellence and one contact resolution with each and every patient interaction. Assist with the management of the Scheduling Center volume and performance by ensuring efficiency on inbound calls, outreach calls, cohesive written communication, and online interactions. + Schedule patient appointments accurately and timely, with a dedication to patient satisfaction and first call resolution while utilizing department protocols to schedule appointments, ensuring the appropriate exam, physician, and timeslot are utilized. Adhere to Scheduling Services guidelines for obtaining patient information while conveying the proper exam instructions and information. + Review and update the patient's demographic and insurance information to ensure data integrity and revising existing information on patients. Follow up on any incomplete or inaccessible information to ensure complete patient records. + Research inquiries from UPMC Scheduling Services patients, physicians, and office staff, including follow-up, documenting actions required to close out the inquiry in accordance with quality guidelines, as applicable. This includes communicating the issue to the Supervisor and Scheduling Services Leadership. + Act as an advocate for patients by providing guidance, interpretation, and education on scheduling, scheduling resources, registration (directions, parking information, and required preparation for appointment, etc.), and various patient related inquiries. + Conduct outbound service calls in accordance with departmental initiatives. Contact patients to discuss their post-discharge appointment requirements, including follow up and coordination of appointments for the patient. + Drive First Call Resolution on every inquiry by completing all necessary outreach calls on behalf of the patient, including interacting with the office staff and department leaders as necessary to ensure the patient-centric experience. + Serve as a mentor to newly hired staff members, role modelling service excellence and a patient-centric experience. + Attend all Scheduling Services meetings, trainings and educational discussions as scheduled. + Provide exemplary customer service by being proactive and responsive to all UPMC Scheduling Services patient and physician requests. + Remain current on all departmental policies, procedures, plan benefit designs, and modifications. + Communicate with all managers, supervisors, and team leaders effectively, efficiently, and courteously. + Maintain employee and patient confidentiality at all times. + High School Graduate. + Minimum of one year experience in a Customer Service and / or Call Center Environment Required. + Service Excellence as a way of thinking and the attitude that is portrayed. Ability to help others embrace the spirit of service and provide a high level of service excellence. + Proven success in finding innovative solutions to enhance the patient experience. + Excellent organizational, interpersonal and communication skills, both written and oral. Strong ability to make independent decisions required. + Proficient in Microsoft Office and Excel preferred. + Strong problem-solving abilities necessary to evaluate and address patient / physician inquiries. + Must have a desire to help others and portray empathy in all situations. + Demonstrated flexibility and motivation to learn & grow in the role. + Complete and thorough understanding of 'Excellence in Service' requirements. **Licensure, Certifications, and Clearances:** **UPMC is an Equal Opportunity Employer/Disability/Veteran**

UPMC Chartwell is looking for a casual Patient Delivery Rep to join their dedicated team! The Patient Delivery Rep will coordinate and deliver products in an accurate, courteous, and timely manner. Assist the pharmacist in the performance of technical and clerical duties. Chartwell provides company vehicles for all deliveries. This is a casual status position, working variable daylight and evening shifts, as well as rotating weekends. Responsibilities: + Obtain patients signature on specific forms. + Organize and file pharmacy documentation as required. + Handle customer complaints in a fair and empathetic manner. + Cooperate and coordinate with other staff to ensure efficient deliveries. + Meet expectations for customer satisfaction and anticipates customer needs. + Deliver pharmaceuticals, supplies, and equipment in timely, safe and accountable manner. + Promote UPMC culture by providing quality, comprehensive services to all customers through a team approach. + Complete daily log in a timely manner. + Assist in preparing packing lists/delivery tickets. + Accept assignments willingly. + Ensure that completed packing list/delivery tickets are forwarded to reimbursement. + Assist in preparing orders for delivery. + Perform various duties, such as shipping, receiving, and general warehouse cleaning. + Cooperate with other staff members when planning and organizing operations services. + Observe all company safety rules and regulations. + Work effectively and maintain productivity. + Maintain assigned vehicle in a clean and orderly condition; inform Manager of Pharmacy of mechanical problems. + Pick up sharps containers and dispose of biohazards wastes properly. + Pick up excess supplies and/or equipment when patient is off service. Process returned supplies and/or equipment according to policy. + Maintain accurate and complete records in compliance with State, local, and Federal laws and/or regulations (including FDA, DOT,OSHA,etc.) + Maintain confidentiality of patient information. + Document directions to patients home and files accordingly. + High school diploma or equivalent.Licensure, Certifications, and Clearances: + Driver's License UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC Chartwell is looking for a full time Patient Delivery Rep to join their dedicated team! The Patient Delivery Rep will coordinate and deliver products in an accurate, courteous, and timely manner. Assist the pharmacist in the performance of technical and clerical duties. Chartwell provides company vehicles for all deliveries. Shift differential pay applies to specific hours worked in this role. This role will work rotating daylight, afternoon and evening shifts, as well as rotating weekends. UPMC offers a generous benefits package, an expansive total rewards package, opportunity to grow your career and much more. Responsibilities: + Obtain patients signature on specific forms. + Organize and file pharmacy documentation as required. + Handle customer complaints in a fair and empathetic manner. + Cooperate and coordinate with other staff to ensure efficient deliveries. + Meet expectations for customer satisfaction and anticipates customer needs. + Deliver pharmaceuticals, supplies, and equipment in timely, safe and accountable manner. + Promote UPMC culture by providing quality, comprehensive services to all customers through a team approach. + Complete daily log in a timely manner. + Assist in preparing packing lists/delivery tickets. + Accept assignments willingly. + Ensure that completed packing list/delivery tickets are forwarded to reimbursement. + Assist in preparing orders for delivery. + Perform various duties, such as shipping, receiving, and general warehouse cleaning. + Cooperate with other staff members when planning and organizing operations services. + Observe all company safety rules and regulations. + Work effectively and maintain productivity. + Maintain assigned vehicle in a clean and orderly condition; inform Manager of Pharmacy of mechanical problems. + Pick up sharps containers and dispose of biohazards wastes properly. + Pick up excess supplies and/or equipment when patient is off service. Process returned supplies and/or equipment according to policy. + Maintain accurate and complete records in compliance with State, local, and Federal laws and/or regulations (including FDA, DOT,OSHA,etc.) + Maintain confidentiality of patient information. + Document directions to patients home and files accordingly. + High school diploma or equivalent.Licensure, Certifications, and Clearances: + Driver's License UPMC is an Equal Opportunity Employer/Disability/Veteran

The Department of Neurology at the University of Pittsburgh Medical Center (UPMC) is seeking an exceptional Tele-Neurohospitalist to join our world class health system. Must have an MD or equivalent, be board eligible with intent to become board certified within two years or board certified in Neurology with the ability to obtain an unrestricted PA license. Key Highlights 7on/7off schedule Become part of our 100+ faculty with expertise in all clinical specialties. Join a team of academic, community, and telemedicine Neurohospitalist Excellent work/life balance Collegial environment Will support a few UPMC hospitals What we Offer Competitive rank and base salary commensurate with experience and an outstanding benefit package University of Pittsburgh School of Medicine volunteer faculty appointment commensurate with experience CME allowance About The Department of Neurology and UPMC Key areas of excellence in the Department of Neurology include the UPMC Stroke Institute; the UPMC Headache Center; the Alzheimer's Disease Research Center (ADRC); the Pittsburgh Institute for Neurodegenerative Diseases (PIND); the American Parkinson Disease Association Advanced Center for Parkinson's Research; the Pittsburgh Institute for Multiple Sclerosis Care and Research; and the UPMC Comprehensive Epilepsy Center of Excellence. The Department of Neurology provides unparalleled educational experiences for medical students, residents, and fellows focused on Epilepsy, Headache, Neuro-Oncology, Neuro-Critical Care, Women's Neurology, Multiple Sclerosis, Stroke, Neuro-endovascular, Clinical Neurophysiology, Neuromuscular, and Movement Disorders. UPMC is a $23 billion world-renowned health care provider and insurer 92,000 employees, including 4,900 physicians Over 40 academic, community and specialty hospitals Over 800 doctors' offices and outpatient sites UPMC is inventing new models of accountable, cost-effective, patient-centered care Closely affiliated with University of Pittsburgh About the Community Pittsburgh is a vibrant, mid-sized city with the feel of a small town. Located in the southwest corner of Pennsylvania, it offers the best of everything _ an urban melting pot, historical landmarks, ethnic neighborhoods, a vibrant nightlife, picturesque countryside, and the famous three rivers. The city is renowned for its cultural institutions, including the Carnegie Museums of Pittsburgh, Pittsburgh Parks Conservancy, Pittsburgh Zoo & Aquarium, Phipps Conservatory and Botanical Gardens, the National Aviary, and a diverse cultural district. The city's major league professional sports teams include the Pittsburgh Steelers, Pittsburgh Penguins, and Pittsburgh Pirates. Pittsburgh has a reputation as an advancing leader in medicine, education, health care, robotics, software engineering, and high-tech industries. The city is consistently ranked as one of the top places for families in the U.S. and one of the most affordable, livable, and safest U.S. cities. UPMC's Commitment to Diversity and Inclusion: - UPMC is an Equal Opportunity Employer/Disability/Veteran. UPMC is committed to advancing diversity through programs that promote inclusion, such as Employee Resource Groups and other initiatives to support a diverse workforce. #dox2 RequiredPreferredJob Industries Other

Are you a dedicated professional interested in building a rewarding career? Are you interested in a call center position that offers terrific benefits, opportunities to grow, and an excellent work-life balance and the ability to work from home post training? Then you may be the perfect fit for our Scheduling Services Scheduling Specialist, Associate role! This role is based out of the Quantum One Building in the South Side of Pittsburgh and is work from home after training. In this role, you will serve as the first line of contact for the patient. The Scheduling Specialist, Associate acts as an advocate for patients by providing guidance, interpretation, and education on scheduling. They provide details regarding their appointment, including directions, and required preparation. They also review, verify, and enter the patients' demographic and insurance information. We also offer a monthly incentive program, which is based off performance and 3 months of employment. If you are enthusiastic about assisting others in a customer service role and think you are up for the challenge, apply today! **Responsibilities:** + Answer multi-line telephone system while scheduling appointments according to the department protocols ensuring the appropriate exam, physician, and timeslot are utilized. Redirect telephone calls and take messages, when appropriate, interacting with the staff and leadership of other departments when necessary. + Review, verify and enter the patient's demographic, financial, and insurance information to ensure data integrity. Enter or update information in the appropriate system(s) accurately, verify and revise existing information on patients that have not been interviewed within the past 30 days. + Act as an advocate for patients by providing guidance, interpretation, and education on scheduling, registration (directions, parking information, and required preparation for appointment), billing, claims, and various patient related inquiries. + Complete forms, upload, scan, or fax documents as required for patient appointment. Follow up on any incomplete or inaccessible information to assure a completed record. Obtain, verify, and correct registration information of new and existing patients. Mail new patient packets prior to scheduled appointment and handle medicine refill requests. + Contact patients to discuss their post-discharge appointment requirements; follow up and coordinate all appointments for the patient. + Document all actions taken on a patient account. + Identify and take action to address patient concerns by utilizing effective decision-making skills to know when to handle the call, send the call to in house clinical staff or send call to the physician's office to meet the patient's needs. + HS Diploma or equivalent + 1-year general customer service experience **Licensure, Certifications, and Clearances:** + Act 34 **UPMC is an Equal Opportunity Employer/Disability/Veteran**

UPMC Chartwell is looking for a full time Patient Delivery Rep to join their dedicated team in Altoona, PA. The Patient Delivery Rep will coordinate and deliver products in an accurate, courteous, and timely manner. Assist the pharmacist in the performance of technical and clerical duties. Chartwell provides company vehicles for all deliveries. Shift differential pay applies to specific hours worked in this position. This role will work Tuesday - Friday, 12pm - 8:30pm, and Saturday 10am - 6:30pm. UPMC offers a generous benefits package, an expansive total rewards package, opportunity to grow your career and much more. Apply today! Responsibilities: + Obtain patients signature on specific forms. + Organize and file pharmacy documentation as required. + Handle customer complaints in a fair and empathetic manner. + Cooperate and coordinate with other staff to ensure efficient deliveries. + Meet expectations for customer satisfaction and anticipates customer needs. + Deliver pharmaceuticals, supplies, and equipment in timely, safe and accountable manner. + Promote UPMC culture by providing quality, comprehensive services to all customers through a team approach. + Complete daily log in a timely manner. + Assist in preparing packing lists/delivery tickets. + Accept assignments willingly. + Ensure that completed packing list/delivery tickets are forwarded to reimbursement. + Assist in preparing orders for delivery. + Perform various duties, such as shipping, receiving, and general warehouse cleaning. + Cooperate with other staff members when planning and organizing operations services. + Observe all company safety rules and regulations. + Work effectively and maintain productivity. + Maintain assigned vehicle in a clean and orderly condition; inform Manager of Pharmacy of mechanical problems. + Pick up sharps containers and dispose of biohazards wastes properly. + Pick up excess supplies and/or equipment when patient is off service. Process returned supplies and/or equipment according to policy. + Maintain accurate and complete records in compliance with State, local, and Federal laws and/or regulations (including FDA, DOT,OSHA,etc.) + Maintain confidentiality of patient information. + Document directions to patients home and files accordingly. + High school diploma or equivalent.Licensure, Certifications, and Clearances: + Driver's License UPMC is an Equal Opportunity Employer/Disability/Veteran

Job Details Haven Behavioral Hospital of Philadelphia - Philadelphia, PA Part Time High School/GED DayHIM Clerk PART-TIME Health Information Management Clerk (HIM Clerk) *Schedule: Monday-Friday 8am-12pm. Haven Behavioral Hospital of Philadelphia is seeking caring and compassionate people to join our team of devoted healthcare professionals. Why Haven of Philadelphia? Haven Behavioral Hospital of Philadelphia provides inpatient psychiatric stabilization and treatment to adults and older adults experiencing acute symptoms of depression, anxiety, mood swings or psychosis. Services are provided by psychiatrists, nurses, therapists and other professional staff who are dedicated to improving the quality of life of our patients. POSITION SUMMARY: Collect and assemble records/data into the prescribed format. Analyze data to ensure records meet regulatory and hospital standards. Implement practitioner completion process. Uphold levels of security and confidentiality to execute appropriate release of information. PRIMARY DUTIES: Must code and classify date sets for IOP utilizing ICD and DSM in compliance with the Company's deadlines with an error rate not to exceed 5% (measured through periodic audits). Provide as needed coverage and training to other Haven Hospitals as needed for coding and HIM. Collect and assemble records/data in the established format. Collect and assemble records in timely and efficient manner. File and retrieve records and data according to hospital standards. Analyze data to ensure records meet regulatory and hospital standards. Assist in the practitioner completion process. Assist practitioner notification process regarding delinquent medical records per the Medical Staff Bylaws. Execute appropriate release of information (written, verbal and electronic) ensuring levels of security and confidentiality according to laws, regulations and hospital policy. Screen and prioritize incoming telephone calls, visitors, and mail. Answer questions regarding departmental and facility release policies in factual and confidential manner. Assist in upkeep of Master Forms Binder. Assist in maintaining easy access to regularly used forms. Assist in the collection and submission data for IPFQR/HBIPS and CMS required reporting. Assist in medical record internal and external auditing processes. Qualifications QUALIFICATIONS: Education: High School Diploma. AA preferred. Experience: Three (3) to five (5) years of inpatient record experience in an acute care hospital setting. Acute inpatient psychiatric setting preferred. Proficient in office and computer skills including but not limited to the use of copiers, computers, and associated applications such as E-fax, Microsoft Office Word and Excel. Certifications/Licenses: CCS, CCA, CPC, RHIT, RHIA preferred or test eligible preferred. In accordance with the emergency regulation issued by the City of Philadelphia requiring hospital workers to be fully vaccinated, all employees and contractors of Haven Behavioral Hospital of Philadelphia are required to be fully vaccinated with the COVID-19 vaccine. Haven Behavioral Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, and veteran or disability status.

UPMC Department of General Academic Pediatrics is hiring a full-time Patient Services Representative to join their Primary Care team in Oakland. This is a Monday through Friday daylight position from 8:30am to 5pm. No evenings or weekends! If you have a passion for kids and providing excellent customer service, this is for you! See what being a Patient Services Representative can do for UPMC and what UPMC can do for Patient Services Representatives - it's _more_ than just a job! What Can You Bring to UPMC? + Contribute to UPMC's mission of Life Changing Medicine + Set the standards for the level and quality of care for the care delivery team + Provide patient care activities for a group of patients and their families through the application of independent judgment, communication, and collaboration with all team members. + Establish and maintain collaborative relationships with physicians, other health care providers, patients, and their families, to achieve desired patient outcomes throughout the continuum of care. + Demonstrate a commitment to the community and to your health care profession What Can UPMC Do for You? + A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future + Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program + Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave + Competitive pay for the work that you do - base pay, merit, and premium pay Purpose: A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments. Responsibilities: + Provide a warm greeting for all patients + Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference + Collect copayments and any other applicable patient payments at the point of service + Confirm and/or update patient registration information at checkout + Schedule follow-up appointments within the practice at checkout + Schedule or connect patient to resources to schedule for ancillary services at checkout + Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. + Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. + Register patients in Biometrics (fingerprint recognition) program and explain benefits + Promote MyUPMC patient portal and assist patients in registration when applicable + Assist patients in education of financial responsibility and connect them to advocacy resources as needed + Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries + Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations + Appropriately distribute / triage phone calls to other areas and / or clinical providers + Assist with administrative duties in the office including but not limited to scanning of medical records and faxing*Performs in accordance with system-wide competencies/behaviors.*Performs other duties as assigned. + Stays informed on navigation and usability of UPMC Patient Portal; confidently and clearly communicates what patients need to know to navigate the Portal to ensure a smooth experience and continued access to health information and care services. Provide a warm greeting for all patients. + Completion of high school graduate or equivalent is required. + Experience with personal computer based applications, other various office equipment and proficient typing skills are preferred. + Two years of experience in a medical / billing / fiscal or customer service function is preferred. + Knowledge of medical terminology is preferred. + Prior experience with Medipac, Epic, or other health records systems is preferred.Licensure, Certifications, and Clearances: + Act 31 Child Abuse Reporting with renewal + Act 33 with renewal + Act 34 with renewal + Act 73 FBI Clearance with renewal UPMC is an Equal Opportunity Employer/Disability/Veteran

The Standardized Patient simulates, in a consistent, disciplined, standardized manner, a patient in a medical situation for purposes of medical resident training. The Standardized Patient is a per diem position with no set schedule and no minimum hours of work guaranteed. Job Duties + Responsible to learn a case, based on a real patient other than themselves. + Interviewed and examined by learners as though they were that person in the doctor's office, clinic, or emergency department, giving that patient's history, and simulating their physical signs, such as pain or difficulty waking. + No invasive examinations are performed; no medications are given; no sharps are used. + Some disrobing may be required. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details Education High School Diploma or Equivalent (GED)- (Required) Experience Certification(s) and License(s) OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

Shift: Days (United States of America) Scheduled Weekly Hours: 0 Worker Type: Regular Exemption Status: No The Standardized Patient simulates, in a consistent, disciplined, standardized manner, a patient in a medical situation for purposes of medical resident training. The Standardized Patient is a per diem position with no set schedule and no minimum hours of work guaranteed. Job Duties: Responsible to learn a case, based on a real patient other than themselves. Interviewed and examined by learners as though they were that person in the doctor's office, clinic, or emergency department, giving that patient's history, and simulating their physical signs, such as pain or difficulty waking. No invasive examinations are performed; no medications are given; no sharps are used. Some disrobing may be required. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details: Education: High School Diploma or Equivalent (GED)- (Required) Experience: Certification(s) and License(s): Skills: Communication, Computer Literacy OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family. We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

About Us HIGHLIGHTS: Patient Access Specialist/Front Office SHIFT: Nights JOB TYPE: PRN/Casual FACILITY TYPE: 18 bed Small-Format Hospital (8 ER, 10 Inpatient) JOB PERKS: Night/Weekend shift differentials, 401K MATCH (100% vested day ONE of eligibility!), Paid Employee Referrals! FREE Parking! LOCATION: Hempfield: 6321 Route 30, Greensburg, PA 15601 We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros. Position Overview The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement. Essential Job Functions Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff Provide and obtain signatures on required forms and consents Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system Obtain insurance authorizations as required by individual insurance plans where applicable Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion Scan all registration and clinical documentation into the system and maintain all medical records Assist with coordinating the transfer of patients to other hospitals when necessary Respond to medical record requests from patients, physicians and hospitals Maintain cash drawer according to policies Maintain log of all patients, payments received, transfers and hospital admissions Maintain visitor/vendor log Other Job Functions Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff Receive deliveries including mail from various carriers and forward to appropriate departments as needed Notify appropriate contact of any malfunctioning equipment or maintenance needs Attend staff meetings or other company sponsored or mandated meetings as required Assist medical staff as needed Perform additional duties as assigned Basic Qualifications High School Diploma or GED, required 2 years of patient registration and insurance verification experience in a health care setting, preferred Emergency Department registration experience, strongly preferred Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required. Basic understanding of medical terminology Excellent customer service Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred. Position requires fluency in English; written and oral communication Fluency in both English & Spanish is a requirement in the El Paso Market Pennsylvania Candidates: Act 33 (Child Abuse History Clearance), & Act 73 (FBI Fingerprint Criminal History Clearance) completed within the last 5 years, or must be obtained prior to start date. We can recommend jobs specifically for you! Click here to get started.

In conjunction with Nursing Leadership, the Resource Management Center (RMC) Scheduler contributes to the success of the resource plan by driving administrative processes while recruiting and placing health professionals for upcoming shifts Manages record keeping and deployment of Nursing support staff following established protocols and guidelines. Acts as departmental resource for the Nursing Administration for staffing related issues. Education High School Diploma or Equivalent Required Associate's Degree Business, Healthcare or related field Required or Combination of relevant education and experience may be considered in lieu of degree Required Experience 1 year experience in Staffing Preferred General Experience managing multilevel hospital based staffing Preferred General Experience in performing administrative duties Preferred General Experience in a unionized environment Preferred Licenses '390377

The Comprehensive Scheduler I has a broad range of scheduling expertise across TFP and Hospital Systems. Serves as liaison to internal and external entities, including, but not limited to TFP, TUH, Fox Chase, Jeanes, TPI, SNF's, Unions. Participates in Value Based Programs to ensure patients receive continuity appointments and link patients post d/c from hospital stays to appropriate follow-up care. Participates in all scheduling functions related to telehealth. Serves as in house registration experts. Collaboratively crosses teams to ensure that all teams are integrated and work closely with Leadership to ensure the core missions related to access are met. The scheduler works with their manager to build relationships with administration and outside scheduling / messaging vendors. Education High School Diploma or Equivalent Required Bachelor's Degree in a Healthcare related program Preferred Experience 1 year experience working in a medical setting or in a relevant customer service role Required General Experience with the TFP scheduling system and EPIC Required Licenses '388414

RMC SCHEDULER- NRO- 20HR Night Shift (10pm -6:30am Friday -8p-8:30pm Saturday) - (256497) Description In conjunction with Nursing Leadership, the Resource Management Center (RMC) Scheduler contributes to the success of the resource plan by driving administrative processes while recruiting and placing health professionals for upcoming shifts Manages record keeping and deployment of Nursing support staff following established protocols and guidelines. Acts as departmental resource for the Nursing Administration for staffing related issues. EducationHigh School Diploma or Equivalent RequiredAssociate's Degree Business, Healthcare or related field Required or Combination of relevant education and experience may be considered in lieu of degree RequiredExperience1 year experience in Staffing PreferredGeneral Experience managing multilevel hospital based staffing PreferredGeneral Experience in performing administrative duties PreferredGeneral Experience in a unionized environment PreferredLicenses Your Tomorrow is Here!Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc. , and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!Equal Opportunity Employer/Veterans/DisabledAn Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Your Tomorrow is Here!Temple University Hospital is a nationally respected teaching hospital on Temple University's bustling Health Sciences Center campus. The hospital provides a comprehensive array of healthcare services both basic and complex to patients from around the corner, across the country and around the world. As the chief clinical training site for the Lewis Katz School of Medicine at Temple University, the hospital provides a dynamic environment for high-quality care, teaching, and cutting edge research. Primary Location: Pennsylvania-PhiladelphiaJob: Clerical ServicesSchedule: Part-time Shift: Night JobEmployee Status: Regular

COMPREHENSIVE SCHEDULER I (FT; 40hrs/wk) - Temple Faculty Physicians - (256253) Description The Comprehensive Scheduler I has a broad range of scheduling expertise across TFP and Hospital Systems. Serves as liaison to internal and external entities, including, but not limited to TFP, TUH, Fox Chase, Jeanes, TPI, SNF's, Unions. Participates in Value Based Programs to ensure patients receive continuity appointments and link patients post d/c from hospital stays to appropriate follow-up care. Participates in all scheduling functions related to telehealth. Serves as in house registration experts. Collaboratively crosses teams to ensure that all teams are integrated and work closely with Leadership to ensure the core missions related to access are met. The scheduler works with their manager to build relationships with administration and outside scheduling / messaging vendors. EducationHigh School Diploma or Equivalent RequiredBachelor's Degree in a Healthcare related program PreferredExperience1 year experience working in a medical setting or in a relevant customer service role RequiredGeneral Experience with the TFP scheduling system and EPIC RequiredLicenses Your Tomorrow is Here!Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc. , and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!Equal Opportunity Employer/Veterans/DisabledAn Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Your Tomorrow is Here!Temple Faculty Physicians, the academic practice plan of Temple Health, is made up of more than 500 employed physicians who are the cornerstone of clinical care and teaching for Temple's healthcare enterprise. These physicians practice in 20 academic departments encompassing virtually every subspecialty in modern medicine. While remaining committed to our mission of serving patients in our North Philadelphia community, in recent years, Temple Faculty Physicians has expanded its geographic reach beyond Temple University Hospital's Health Sciences campus. Today, Temple faculty physician offices are located at Temple University Hospital and its campuses, satellite offices located in Center City Philadelphia, Fort Washington, PA, Oaks, PA, and various other outpatient settings. This expanded reach has brought Temple medical care closer to home for many of our patients. Primary Location: Pennsylvania-PhiladelphiaJob: Clerical ServicesSchedule: Full-time Shift: Day JobEmployee Status: Regular

Your Tomorrow is Here! Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here! Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Comprehensive Scheduler I has a broad range of scheduling expertise across TFP and Hospital Systems. Serves as liaison to internal and external entities, including, but not limited to TFP, TUH, Fox Chase, Jeanes, TPI, SNF's, Unions. Participates in Value Based Programs to ensure patients receive continuity appointments and link patients post d/c from hospital stays to appropriate follow-up care. Participates in all scheduling functions related to telehealth. Serves as in house registration experts. Collaboratively crosses teams to ensure that all teams are integrated and work closely with Leadership to ensure the core missions related to access are met. The scheduler works with their manager to build relationships with administration and outside scheduling / messaging vendors. Education High School Diploma or Equivalent Required Bachelor's Degree in a Healthcare related program Preferred Experience 1 year experience working in a medical setting or in a relevant customer service role Required General Experience with the TFP scheduling system and EPIC Required Licenses Your Tomorrow is Here! Temple Faculty Physicians, the academic practice plan of Temple Health, is made up of more than 500 employed physicians who are the cornerstone of clinical care and teaching for Temple's healthcare enterprise. These physicians practice in 20 academic departments encompassing virtually every subspecialty in modern medicine. While remaining committed to our mission of serving patients in our North Philadelphia community, in recent years, Temple Faculty Physicians has expanded its geographic reach beyond Temple University Hospital's Health Sciences campus. Today, Temple faculty physician offices are located at Temple University Hospital and its campuses, satellite offices located in Center City Philadelphia, Fort Washington, PA, Oaks, PA, and various other outpatient settings. This expanded reach has brought Temple medical care closer to home for many of our patients.

About Us HIGHLIGHTS: Patient Access Specialist/Front Office SHIFT: Swing Shift JOB TYPE: PRN/Casual FACILITY TYPE: 18 bed Small-Format Hospital (8 ER, 10 Inpatient) JOB PERKS: Night/Weekend shift differentials, 401K MATCH (100% vested day one of eligibility!), Paid Employee Referrals! FREE Parking! LOCATION: McCandless: 8950 Duncan Avenue, Pittsburgh, PA 15237 We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros. Position Overview The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement. Essential Job Functions Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff Provide and obtain signatures on required forms and consents Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system Obtain insurance authorizations as required by individual insurance plans where applicable Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion Scan all registration and clinical documentation into the system and maintain all medical records Assist with coordinating the transfer of patients to other hospitals when necessary Respond to medical record requests from patients, physicians and hospitals Maintain cash drawer according to policies Maintain log of all patients, payments received, transfers and hospital admissions Maintain visitor/vendor log Other Job Functions Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff Receive deliveries including mail from various carriers and forward to appropriate departments as needed Notify appropriate contact of any malfunctioning equipment or maintenance needs Attend staff meetings or other company sponsored or mandated meetings as required Assist medical staff as needed Perform additional duties as assigned Basic Qualifications High School Diploma or GED, required 2 years of patient registration and insurance verification experience in a health care setting, preferred Emergency Department registration experience, strongly preferred Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required. Basic understanding of medical terminology Excellent customer service Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred. Position requires fluency in English; written and oral communication Fluency in both English & Spanish is a requirement in the El Paso Market Pennsylvania Candidates: Act 33 (Child Abuse History Clearance), & Act 73 (FBI Fingerprint Criminal History Clearance) completed within the last 5 years, or must be obtained prior to start date. We can recommend jobs specifically for you! Click here to get started.

Serves as the lead resource to the Preregistration or Precertification staff within the Patient Access departments. Supports the Manager of the area to ensure the staff is receiving the proper resources and training to meet both departmental and individual productivity and quality goals. Assists with new staff training/orientation and ongoing staff development. In addition, the lead is responsible for assisting staff in solving complex insurance coverage and authorization issues. Ensures timely and accurate completion of assignments and tasks that are delegated. The lead also works at staff level when work demands and is responsible to ensure that all patients are correctly and efficiently registered for hospital services. Verifies patient insurance coverage and benefits. Obtains necessary insurance authorizations for hospital and physician services. The lead representative handles escalations or calls from physicians, employees, office staff, patients or family. Education Associate's Degree in related field Required or Combination of relevant education and experience may be considered in lieu of degree Required Experience 5 years experience with complex pre-registration, insurance verification and/or pre-certification processes for oncological or other specialized medical services such as chemotherapy, radiation oncology, dialysis, or organ transplant. Required General Experience with and knowledge of all front end revenue cycle functions as well as third party insurance verification/authorization systems Preferred Licenses '388196